Epson C82357 User manual

EPSON
®
C82357*
EPSON Status Monitor 2
User’s Guide
4007801
EH3-00

All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written permission of SEIKO EPSON
CORPORATION. No patent liability is assumed with respect to the use of the information
contained herein. Neither is any liability assumed for damages resulting from the use of
the information contained herein.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of
this product or third parties for damages, losses, costs, or expenses incurred by purchaser
or third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to
strictly comply with SEIKO EPSON CORPORATION’s operating and maintenance
instructions.
SEIKO EPSON CORPORATION shall not be liable against any damages or problems
arising from the use of any options or any consumable products other than those
designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON
CORPORATION.
EPSON is a registered trademark of SEIKO EPSON CORPORATION.
Microsoft and Windows are registered trademarks of Microsoft Corporation in the United
States of America and other counties.
Product names are for identification purposes only and may be trademarks of their
respective owners. EPSON disclaims any and all rights in those marks.
Copyright ©1997 by SEIKO EPSON CORPORATION, Nagano, Japan.

Notice
If you use the Ethernet card in a Novell NetWare environment,
set the polling time from 5 (factory default) to 25 seconds. If
you set the polling time out of the this range, the card may not
poll correctly.
Copyright ©1997 by SEIKO EPSON CORPORATION, Nagano,
4007898
EH3-00

Contents
Introduction . . . . . . . . . . . . . . , . . . . . . . . . . . . . . iii
About This Book . . . . . . . . . . . . , . . . . . . . . . . . . . . iii
Chapter 1 Getting Started
System Requirements
..................
Printers
........................
Computers
......................
Protocols
.......................
Interface cards
....................
Installing EPSON Status Monitor 2
..........
Selecting a Printer to Monitor
.............
Windows 95
.....................
Windows NT 3.51
..................
Windows NT 4.0
...................
Chapter 2 Using
EPSON Status Monitor 2
. . . . 1-2
. . . . 1-2
. . . . 1-2
. . . . 1-3
. . . . 1-7
. . . . 1-8
. . . . 1-13
. . . . 1-13
. . . . 1-15
. . . . 1-16
Making Status Monitor Settings
..................
2-2
Starting EPSON Status Monitor 2
.................
2-3
Starting the program in Windows 95 and NT 4.0
......
2-3
Starting the program in Windows NT 3.51
..........
2-3
Basic Operating Procedure
.....................
2-4
Main window ..........................
2-6
Adding uninstalled network printers
............
2-11
Getting detailed information about the printer status
... 2-12
Setting monitoring preferences
................
2-16
Background Monitoring Icon and Status Alert
.........
2-17
Background monitoring icon
.................
2-17
Status Alert ...........................
2-19
i

Stopping Monitoring
.........................
2-19
Uninstalling EPSON Status Monitor 2
...............
2-21
Deleting the Monitor from Windows 95 and NT 4.0
..... 2-21
Deleting the program from Windows NT 3.51
........
2-23
Chapter 3 Tips and Troubleshooting
Tips for Network Administrators
..................
3-2
Controlling the packet traffic on the network
......... 3-2
Monitoring printers beyond routers
..............
3-2
About uninstalled network printers
.............. 3-3
Troubleshooting
...........................
3-3
Index
For the latest information, read the “Readme.txt” file stored in the
directory where this program is installed: if you use the default
directory for setup, the file is stored in “ESM2.” Use Explorer (for
Microsoft
®
Windows
®
95 or Windows NT
®
4.0) or File Manager
(for Windows NT 3.51) to locate the file. Double-click the file name
to open and read it.
ii

Introduction
EPSON Status Monitor 2 is a utility program that monitors your
printer and gives you information about the current status of the
printer, including the amount of remaining ink or toner. If a print
error occurs, the Status Monitor also provides you with a message
describing the error. The Status Monitor allows you to print using
the TCP/IP protocol with Windows 95.
For more information on using the Status Monitor, open online
help included with this utility.
Before using the Status Monitor, be sure to read the README file
located on EPSON Status Monitor 2 Disk 1. This file contains the
latest information on the Status Monitor.
About This Book
This user’s guide explains how to set up the program and use it.
EPSON Status Monitor 2 is compatible with the following
Microsoft operating systems:
Windows 95
Windows NT 3.51
Windows NT 4.0
Some notes and helpful information are provided only for certain
operating systems, this guide uses the following conventions when
such information is given:
Win 95:
Read this paragraph for information specific to Windows 95.
NT 3.51:
Read this paragraph for information specific to Windows NT 3.51.
NT 4.0:
Read this paragraph for information specific to Windows NT 4.0.
iii

Chapter 1
Getting Started
System Requirements
........................
1-2
Printers
..............................
1-2
Computers
............................
1-2
Protocols
.............................
1-3
Interface cards
..........................
1-7
Installing EPSON Status Monitor 2
................
1-8
Selecting a Printer to Monitor
...................
1-13
Windows 95
...........................
1-13
Windows NT 3.51
........................
1-15
Windows NT 4.0.
........................
1-16
Getting Started 1-1

This chapter explains certain requirements and setup
procedures you need to follow to use EPSON Status Monitor 2.
System Requirements
Make sure your system meets the following system
requirements before using EPSON Status Monitor 2.
Printers
EPSON Status Monitor 2 can work with EPSON printers that
are connected to the network via an Ethernet Card:
0 EPSON Stylus COLOR 800, EPSON Stylus COLOR 1520,
EPSON Stylus COLOR 3000
0 EPL-N1200, EPL-N2000
0 FX-880, DLQ-3000+
As of June, 1997
Computers
This Status Monitor works with IBM
®
PC AT or compatible
computers that are running Windows 95, Windows NT 3.51, or
Windows NT 4.0.
Note:
If an incorrect network interface card driver is selected for your PC’s
network interface card, your software may not operate properly. You
should always use the latest network interface card driver supplied by
the card’s manufacturer.
1-2
Getting Started

PROTOCOLS
The protocols that must be installed to run EPSON Status
Monitor 2 vary depending on your operating system and
printer type. The following table divides printers into two
categories: LPR printers, which use TCP/IP (generally in a
Windows NT network environment); and NetWare printers,
which use Novell’s IPX/SPX protocol in a NetWare
environment. Use this table to determine what protocols you
need to install according to your operating system and printer
type, then see the corresponding section for your operating
system.
LPR Printer (TCP/IP) NetWare Printer (IPX/SPX)
Windows 95 TCP/IP & EPSON1
NetWare
3
Windows NT 3.51
TCP/IP & LPR
2
NetWare
3
Windows NT 4.0 TCP/IP & LPR
2
NetWare
3
EPSON
1
= EPSON TCP/IP Printing protocol
LPR
2
= Windows NT LPR protocol
NetWare
3
= Necessary protocols already installed
NetWare printer
LPR Printer
with C82357*
with C82357* IPX/SPX protocol
TCP/IP
w,
rf
!LL !LL !&ii=
Windows 95
Windows NT 3.51/NT 4.0
Windows 95 /
EPSON TCP/IP Windows NT LPR
NT 3.51 / NT 4.0
Getting Started 1-3

Note:
Cl To set up the Ethernet card (C82357*) for use with TCP/IP, see
the documentation that came with the card. To set up the card for
use with NetWare, see your NetWare documentation.
0 Use NetWare in the bindery emulation mode.
0 If you configure more than one interface card for one queue, the
Status Monitor cannot monitor the printer that is assigned to
that queue.
For an explanation of the LPR printer protocols, see the
following section. NetWare printer protocols are already
installed in your NetWare network, so users with NetWare
printers can skip to “Installing the EPSON Status Monitor 2” on
page 1-8. For an explanation of NetWare printer protocols, see
your NetWare documentation.
LPR printer protocols
LPR printers use LPR over TCP/IP as their communication
protocol suite, and both protocols must be installed to use the
Status Monitor to monitor a LPR printer.
Win 95:
Windows 95 does not come with LPR, so in addition to installing
TCP/IP, as described below, you need to install the EPSON TCP/IP
printer protocol. The Status Monitor installer program automatically
prompts you when to install EPSON TCP/IP, see “Installing
EPSON Status Monitor 2” on page 1-8 for instructions.
Installing TCP/IP
1. Click Start, point to Settings, and click Control Panel.
2. Double-click the Network icon.
1-4 Getting Started

3. If TCP/IP appears in the list of installed network
components on the Configuration menu, TCP/IP is already
installed, and you can skip to “Installing EPSON Status
Monitor 2” on page 1-8.
If TCP/IP does not appear in the list of installed network
components, click Add.
4. Click Protocol and the Add button.
5. Select Microsoft from the Manufacturers list and TCP/IP
from the Network Protocols list. Then click OK.
6. Click OK on the Network menu and follow any on-screen
instructions to enable TCP/IP, and go to “Installing EPSON
Status Monitor 2” on page 1-8 when finished installing
TCP/IP.
NT 3.51:
Windows NT 3.51 comes with LPR and TCP/IP, so all you need to do
is select Microsoft TCP/IP Printing in the Network Settings dialog
box, as described below.
1. Double-click the Network icon in the Control Panel to open
the Network Settings dialog box. Click Add Software.
Getting Started 1-5

2. Double-click TCP/IP Protocol and related components,
and select TCP/IP Network Printing Support. Then click
Continue.
3. Follow the instructions on the screen.
NT 4.0:
Windows NT 4.0 comes with LPR and TCP/IP, so all you need to do
is select Microsoft TCP/IP Printing in the Network Settings dialog
box, as described below.
1.
Double-click the Network icon in the Control Panel and click
Add on the Services menu.
1-6 Getting Started

2. Select Microsoft TCP/IP Printing and click OK.
3. Follow the instructions on the screen.
interface cards
The following interface card must be installed in your printer;
otherwise EPSON Status Monitor 2 cannot monitor the printer.
C82357* EPSON Type B Ethernet I/F card
connecting to a NetWare print queue
If you use your printer in a NetWare environment, you need to
connect to the print queue that is assigned to your printer
before installing EPSON Status Monitor 2.
1. Click Start, point to Settings, and click Printers.
2. Click Add Printer.
3. Select Network printer, and click Next.
4. Double-click the NetWare file server that services the print
queue assigned to your printer.
Getting Started 1-7

5. All of the queues serviced by that file server appear in a list.
Select the correct print queue, and click
OK. (If the printer
driver is not installed, a dialog box appears prompting you
to select the printer driver.)
6. Make the default printer setting and click Next.
7. Click Finish.
Installing EPSON Status Monitor 2
Note:
Turn off all other active applications (such as virus protection). For
instructions on how to do this, see your application or Windows
documentation.
NT 3.51 & 4.0:
Before starting the installation, you need to log on as Administrator.
1. Insert the setup disk 1 of EPSON Status Monitor 2 in the disk
drive.
2. If you use Windows 95 or Windows NT 4.0, click Start and
Run. If you use Windows NT 3.51, choose Run from the File
menu in the Program Manager.
1-8 Getting Started

3.
Type A:\SETUP and click OK. If you inserted the disk in a
drive other than drive A, substitute the appropriate letter.
Windows 95/NT 4.0
Windows NT 3.51
4.
Read the on-screen instructions and click Next.
5.
Click Next, or if you want to change the destination directory,
click Browse and select your directory.
Getting Started 1-9

Win 95:
0 Select Yes in the screen below to enable EPSON TCP/IP
printing, and then click Next. Windows NT 3.51 and
Windows NT 4.0 automatically support this feature, so this
screen does not appear in those systems.
Cl This screen only appears if TCP/IP is installed.
7. Select the type of the printer(s) you want to monitor and
click Next. The printer types that you can monitor and the
protocols you need to use to monitor those printer types
vary from system to system. For more information, see
“Printers” on page 1-2 and “Protocols” on page 1-3.
Windows 95Windows 95 Windows NT 3.51 /NT 4.0Windows NT 3.51 /NT 4.0
1-10
Getting Started

8. Select Monitor to monitor network printers that do not
have drivers installed in this computer. Select D O not
monitor only if network traffic is a problem. Click Next.
For Netware network-based printers:
In the screen shown below, set the number of hops from 0 to 15 and
click Next. This option is available only if the IPX/SPX protocol is
installed in your computer and you selected Monitor Net Ware
printers in step 7.
Getting Started 1-11

e
Caution:
If you have dial-up routers in a NetWare environment, they
may automatically dial up the next hop and you are likely to
be charged
for the line connection depending on the number
of hops you set. To prevent this and to keep network traffic to
a minimum, set hops carefully. for more information, see
“Monitoring printers beyond routers” on page 3-2.
9. Check the current settings and click Next. The installation
program starts installing the necessary files. Follow the
instructions on the screen.
10. Select Yes and click Finish to restart Windows when you
see the following screen.
1-12 Getting Started

Selecting a Printer to Monitor
Before you can start monitoring a TCP/IP or LPR printer with
EPSON Status Monitor 2, you need to select the printer in your
operating system. Follow the steps for your operating system:
Windows 95, below; NT 3.51, page 1-15; and NT 4.0, page 1-16.
Note:
The printer must be equipped with an Ethernet card C82357*, and
the card’s IP address must be set; otherwise the printer does not
appear on the screen. For instructions on installing the card, see the
printer user’s guide, and for instructions on setting the IP address
for the card, see the user’s guide that came with the card.
Windows 95
Note
If the EPSON TCP/IP Printing setting is not set to Yes for
Windows 95, you cannotfollow these steps. See step 5 of the
installation instructions on page 1-8 for more information.
1. Double-click the Network Neighborhood icon on your
desktop.
2. Double-click EPSON-TCPIP-Printers, so that available
printers equipped with Ethernet cards in the same segment
as your computer appear in the window.
Getting Started
1-13

3. Double-click the target printer.
4. Follow the instructions that the Wizard gives you on the
screen. If you are required to install the printer driver, set
up the printer referring to the user’s guide that came with
the printer.
1-14
Getting Started