Epson EMP Monitor User manual

EMP Monitor Operation Guide
V4.30

Meanings of symbols used
The following table shows the symbols used in this manual, along with descriptions of what they mean.
Attention
Indicates procedures which may result in damage or injury if sufficient care is not taken.
q
Indicates additional information and points which may be useful to know regarding a topic.
sIndicates a page where detailed information regarding a topic can be found.
Procedure
Indicates operating methods and the order of operations.
The procedure indicated should be carried out in the order of the numbered steps.
[ (Name) ] Indicates the name of the buttons on the remote control or the control panel.
Example: [Esc] button
"(Name)"
Timer
Indicates the name of the buttons or items on EMP Monitor.
Example: Select "Timer" - "Timer Settings".
Select Timer - Timer Settings.

Meanings of symbols used............................. 2
EMP Monitor Features
Tasks that can be done using EMPMonitor..................... 5
Operatingenvironment...................................... 6
Compatiblecomputers...........................................6
InstallingEMPMonitor............................................6
LimitationsimposedbyaWindowsVistaenvironment......................6
Beforestartingoperations.........................................7
Using EMP Monitor
Registeringanddeletingprojectorsformonitoring............. 9
StartingEMPMonitor............................................9
Registering projectors using automatic search (Searching for and registering
projectorsthatarelocatedinthesamesegment).........................10
Proceduresforautomaticsearch..................................10
Proceduresforregistration......................................11
Setting the range of addresses to do an automatic search and registration. . . . . . . 12
Proceduresforautomaticsearch..................................12
Proceduresforregistration......................................13
RegistrationbyspecifyinganIPaddress(Manualregistration)................14
Registeringseveralprojectorstoamonitoringgroupallatonce..............16
IftheprojectornameorIPaddresschangesafterregistration................17
Forprojectorsthathavebeenregisteredmanually...................... 17
Forprojectorsthathavebeenregisteredusingautomaticsearch............17
Cancelling(deleting)projectorregistrations............................18
Monitoring window layout.................................. 19
MonitoringusingGroupingview....................................19
MeaningsofGroupingviewicons.................................19
UsingtheiconsinGroupingview.................................20
MonitoringusingDetaillistview....................................21
MeaningsofDetaillistviewicons.................................21
Selectingdisplayitems......................................... 22
Sortinglists................................................ 23
Searchingfordesiredicons(Projectorlist)..............................23
Monitoringusingthesystemtray...................................23
Displaying projectors with problem or warning statuses in a list. . . . . . . . . . . . . . . 24
Checkingpropertiesindetail......................................25
Displayinggroupproperties.....................................26
Displayingprojectorproperties................................... 26
Displayinganddeletinglogs.......................................26
Displayinglogs.............................................. 27
Deletinglogs...............................................27
Using the control functions. . ................................ 28
Carryingoutcontrolusingcontrolbuttons............................. 28
Carryingoutcontrolusingawebbrowser(Webcontrol)....................29
Carryingoutcontrolusingtimersettings..............................29
Proceduresfornewtimersettings.................................30
E-mailnotificationfunctionsettings.......................... 31
An e-mail notifying the operator of a problem/warning/status
isissued................................................... 33
Applicationlockfunction.................................... 34
Switchingapplicationlockbetweenenabledanddisabled..................34
Enablingtheapplicationlock.................................... 34
Disablingtheapplicationlock....................................34
Settingapasswordforcancellingapplicationlock........................34
Appendix
Troubleshooting............................................ 36
Projectorscannotbemonitoredorcontrolled...........................36
Ane-mailmessageisnotsentwhenaproblemoccurswithaprojector..........36
GeneralNotice............................................. 37
Trademarks.................................................. 37
Contents
3

EMP Monitor Features

EMP Monitor lets you carry out operations such as checking the
statuses of multiple EPSON projectors that are connected to a network
at a computer monitor, and controlling the projectors from the computer.
Following are brief descriptions of the monitoring and control functions
that can be carried out using EMP Monitor.
•Registering projectors for monitoring and control
Projectors on the network can be searched for automatically, and you
can then select projectors to be registered from the projectors that are
detected.
You can enter the IP addresses for target projectors to register them.
•Registered projectors can also be assigned to groups so that they
can be monitored and controlled in groups.
•Monitoring the statuses of registered projectors
The power status (ON/OFF) for projectors and problems or warnings
requiring attention can be checked visually by means of icons.
You can select groups of projectors or a single projector that you are
interested in, and then check the cumulative lamp operating time or
the details of information such as input sources, problems, and
warnings for these projectors.
•Controlling registered projectors
Projectors can be selected in groups or as single projectors, and you
can then carry out operations for the selected projectors such as
turning the power on and off and switching their input sources.
Web control functions can be used to change the settings in the
projector's configuration menu.
If there are certain control actions which are carried out regularly at
particular times or on particular days, you can use Timer Settings to
register timer settings.
•Mail notification function settings
You can set e-mail addresses to which notifications are sent if a status
requiring attention, such as a problem, occurs with a projector that
has been registered.
q
To enable projectors to be monitored and controlled even when
they are in standby mode
*
, make the following settings at the
projectors. The settings that need to be made will vary depending
on the projector you are using. sProjector's User's Guide
•Set Network Monitoring to ON.
•Set Standby Mode to Network ON.
*When the projector's indicator is lit orange.
Tasks that can be done using EMP Monitor
5

Compatible computers
Only Windows is supported.
OS Windows 98 Second Edition SP1
Windows Me
Windows NT4.0 SP6
Windows 2000 Professional SP4
The following 32-bit operating systems:
Windows XP Home Edition SP2 or later
Windows XP Professional SP2 or later
Windows Vista
(All editions except Starter Edition)
Windows Vista SP1
(All editions except Starter Edition)
•Internet Explorer Ver. 5.0 or later must be installed.
CPU Pentium MMX 166 MHz or higher (Pentium II 233 MHz or
higher recommended)
Memory capacity 64 MB or more (128 MB or more recommended)
Free hard disk space 50 MB or more
Display SVGA (800 ^600) or higher resolution, 32 bit or higher
display colour
•Macintosh computers cannot be used.
•Operations carried out at the computer may become slow depending
on the number of projectors being managed. If this happens, use a
computer with higher specifications.
•EMP Monitor cannot be used in environments which do not allow
pings to be transmitted.
•Windows NT4.0 does not support Arabic and Hebrew versions of
EMP Monitor.
•You must update Windows Vista to Windows Vista SP1 to use the
Ukrainian version of EMP Monitor.
Installing EMP Monitor
When you are using Windows 2000/Windows NT4.0/Windows XP/
Windows Vista, you must have administrator authority in order to
install EMP Monitor.
When the language selected for the EMP Monitor installation varies
from that of the OS being used, the EMP Monitor screens may not be
displayed correctly.
Procedure
A Turn the computer on.
To prevent problems from occurring during the installation, we
recommend that you terminate all resident applications that can
be ended.
B Load the following CD-ROM in your computer: “EPSON
Projector Software for Meeting & Monitoring” or “EPSON
Projector Software for Monitoring”.
The installer automatically starts up.
C From here, continue with the installation by following the
on-screen messages.
Limitations imposed by a Windows Vista
environment
When using EMP Monitor under Windows Vista, note the following
limitations.
•You must have administrator authority in order to use Register at
startup on the Environment setup screen of EMP Monitor.
s"Monitoring using the system tray" p.23
Operating environment
6

•Even after EMP Monitor has been uninstalled, the settings and log
information will remain on the hard disk. If this information is no
longer required, you may delete the EMP Monitor V4.30 folder.
Provided the default settings were used at installation, this folder can
be found at:"C:\Users\(User Name)\AppData\Local\VirtualStore\Program
Files\EPSON Projector\EMP Monitor V4.30"
Before starting operations
Check the following points before starting up EMP Monitor.
•EMP Monitor must be installed on the computer to be used for
monitoring and control.
•The computer and the projectors must be connected to the network.
•If using Windows 2000/Windows NT4.0/Windows XP/Windows Vista,
the computer must be started up in Administrator mode.
•Depending on the projector model, a commercially-available serial W
TCP/IP conversion adapter and a connection cable are required in
order to use EMP Monitor. sProjector's User's Guide "Standby Mode"
Make the settings for the serial WTCP/IP conversion adapter before
connecting to the projector.
Operating environment
7

Using EMP Monitor

This operation is carried out when starting EMP Monitor for the first
time after it has been installed and when you would like to add
projectors. Once a projector has been registered, the status for the
projector will be displayed automatically each time EMP Monitor is
started from that point onwards.
Starting EMP Monitor
Procedure
A Click Start - Programs (or All Programs) - EPSON Projector -
EMP Monitor V4.30 in that order to start EMP Monitor.
B The main window will be displayed.
The area described in red box is referred to as Grouping view.
The operations to register projectors using the automatic search will
vary depending on where the projectors are connected to in the network.
•When registering a projector that is located in the same segment as
the computer in witch EMP Monitor is installed. s"Registering
projectors using automatic search (Searching for and registering
projectors that are located in the same segment)" p.10
•When registering projectors that are in multiple segments of the
network. s"Setting the range of addresses to do an automatic
search and registration" p.12
Registering and deleting projectors for monitoring
9

Registering projectors using automatic search
(Searching for and registering projectors that
are located in the same segment)
Procedures for automatic search
Procedure
A Right-click in Grouping view and select "New" - "Projector
(automatic search)".
The Create new projector (automatic registration) window will be
displayed.
If Detail list view is displayed, select New - Projector (automatic
search) from the Edit menu.
B Click "Search".
Automatic searching will be carried out, and the names of the
projectors that have been detected will be displayed.
If a projector does not appear in the list, use "Registration by
specifying an IP address (Manual registration)". sp.14
q
•You can also carry out this operation by selecting New -
Projector (automatic search) from the Edit menu.
•Projectors that are using a serial WTCP/IP conversion adapter
cannot be detected.
Registering and deleting projectors for monitoring
10

Procedures for registration
Procedure
A
Select the projector(s) to be registered from the displayed
list, and then click "Edit".
The following window will be displayed.
Make the necessary settings while referring to the following table.
Display name Enter the name of the projector(s) to be displayed in Grouping
view or Detail list view.
Up to a maximum of 32 bytes can be entered. A space cannot
be used as the first character.
Display icon Select the icon(s) to be displayed in Grouping view or Detail
list view.
Parent group Select when registering a projector in a group.
If no groups have been created, this cannot be selected.
s"Registering several projectors to a monitoring group all at
once" p.16
Projector name This shows the name that has been registered on the projector.
IP address This shows the IP address for the registered projector.
Use Serial W
TCP/IP
conversion
adaptor.
This cannot be selected when registering projectors using
automatic search.
Port Number This cannot be selected when registering projectors using
automatic search.
Monitor
Password
If a Monitor Password has been set for the projector, be sure to
enter the Monitor Password that has been set. If the correct
password is not entered at this time, it will not be possible to
monitor and control the projector even though it is registered.
Description You can enter some kind of memo about the projector. The
details you enter here will be displayed at the projector
properties.
Up to a maximum of 60 bytes can be entered.
Monitor Select this when you want monitoring to start.
B
After entering the details, click "Register" to start the
registration. When the message is displayed, click "OK".
To continue registering other projector(s), repeat Steps 1 and 2.
q
Projectors that have been registered using automatic search are
searched for again by projector name each time EMP Monitor is
started.
Registering and deleting projectors for monitoring
11

C To end the registration operation, click in the top-right
corner of the window or click "Cancel".
The icon(s) of the projector(s) you registered will be displayed in
Grouping view or Detail list view.
Refer to s"Monitoring window layout" p.19 for details on
using the Grouping view and Detail list view.
Setting the range of addresses to do an
automatic search and registration
q
Projectors that are using a serial WTCP/IP conversion adapter
cannot be detected.
Procedures for automatic search
Procedure
A Right-click in Grouping view and select "New" - "Projector
(automatic search)".
The Create new projector (automatic registration) window will be
displayed.
If Detail list view is displayed, select New - Projector (automatic
search) from the Edit menu.
B Select the "Specify an address range and search" check box
and then enter "Start address" and "End address" in the range.
C Click "Search".
Automatic searching will be carried out, and the names of the
projectors that have been detected will be displayed.
Registering and deleting projectors for monitoring
12

Procedures for registration
Procedure
A
Select the projector(s) to be registerd from the displayed
list, and then click "Edit".
The following window will be displayed.
Make the necessary settings while referring to the following table.
Display name Enter the name of the projector(s) to be displayed in
Grouping view or Detail list view.
Up to a maximum of 32 bytes can be entered. A space
cannot be used as the first character.
Display icon Select the icon(s) to be displayed in Grouping view or
Detail list view.
Parent group Select when registering a projector in a group.
If no groups have been created, this cannot be selected.
s"Registering several projectors to a monitoring
group all at once" p.16
Projector name This shows the name that has been registered on the
projector.
IP address This shows the IP address for the registered projector.
Use Serial W
TCP/IP
conversion
adaptor.
This cannot be selected when registering projectors
using automatic search.
Port Number This cannot be selected when registering projectors
using automatic search.
Monitor
Password
If a Monitor Password has been set for the projector,
be sure to enter the Monitor Password that has been
set. If the correct password is not entered at this time,
it will not be possible to monitor and control the
projector even though it is registered.
Description You can enter some kind of memo about the projector.
The details you enter here will be displayed at the
projector properties.
Up to a maximum of 60 bytes can be entered.
Monitor Select this when you want monitoring to start.
B
After entering the details, click "Register" to start the
registration. When the message is displayed, click "OK".
To continue registering other projector(s), repeat Steps 1 and 2.
Registering and deleting projectors for monitoring
13

C To end the registration operation, click in the top-right
corner of the window or click "Cancel".
The icon(s) of the projector(s) you registered will be displayed in
Grouping view or Detail list view.
Refer to s"Monitoring window layout" p.19 for details on
using the Grouping view and Detail list view.
Registration by specifying an IP address (Manual
registration)
Procedure
A Right-click in Grouping view and select "New" - "Projector
(manual registration)".
The following window will be displayed.
If Detail list view is displayed, select New - Projector (manual
registration) from the Edit menu.
Registering and deleting projectors for monitoring
14

q
You can also carry out this operation by selecting New - Projector
(manual registration) from the Edit menu.
B Enter the IP address of the projector to be registered in the
"IP address" box and then click "Search". When the message
is displayed, click "OK".
If using a serial WTCP/IP conversion adapter and cable to
connect the projector, select Use Serial WTCP/IP conversion
adaptor. Enter the port number in Port Number and then click
Search.
C After searching is complete, enter the information for the
projector to be registered while referring to the table below.
Display name Enter the name of the projector(s) to be displayed in
Grouping view or Detail list view. Up to a maximum of
32 bytes can be entered. A space cannot be used as the
first character.
Display icon Select the icon(s) to be displayed in Grouping view or
Detail list view.
Parent group Select when registering a projector in a group. If no
groups have been created, this cannot be selected.
s"Registering several projectors to a monitoring
group all at once" p.16
Projector name This shows the name that has been registered on the
projector.
IP address This shows the IP address that you entered in step 2.
Use Serial W
TCP/IP
conversion
adaptor.
Select this if using a serial WTCP/IP conversion
adapter to connect the projector.
Port Number If using a serial WTCP/IP conversion adapter to
connect the projector, enter the port number.
Monitor
Password
If a Monitor Password has been set for the projector, be
sure to enter the Monitor Password that has been set. If
the correct password is not entered at this time, it will
not be possible to monitor and control the projector
even though it is registered. If using a serial WTCP/IP
conversion adapter to connect the projector, the
Monitor Password security function cannot be used.
Description You can enter some kind of memo about the projector.
The details you enter here will be displayed at the
projector properties.
Up to a maximum of 60 bytes can be entered.
Monitor Select this when you want monitoring to start.
Registering and deleting projectors for monitoring
15

D After entering the details, click "Register" to start the
registration. When the message is displayed, click "OK".
The icon(s) of the projector(s) you registered will be displayed in
Grouping view or Detail list view.
Registering several projectors to a monitoring
group all at once
Projectors that have been registered can then be registered together into
different groups so that they can be monitored and controlled together.
Furthermore, if you select one of the registered groups as the Parent
group, monitoring and control operations can be carried out for all
projectors in that Parent group.
A Parent group can be set for other parent groups, so that a
hierarchical group arrangement can be created.
First, create the registration groups, and then register projectors into the
groups that have been created.
Procedure
A Right-click in Grouping view and select "New" - "Group".
The following window will be displayed.
Make the necessary settings while referring to the table below.
If Detail list view is displayed, select New - Group from the Edit
menu.
Group name Enter the name of the group to be displayed in
Grouping view or Detail list view.
Up to a maximum of 32 bytes can be entered. A space
cannot be used as the first character.
Display icon Select the icon(s) to be displayed in Grouping view or
Detail list view.
Parent group This selects the parent group. If no groups have been
created, this cannot be selected.
Monitor Select this to monitor all projectors that have been
registered in the group. If this is not selected, the
settings made when the individual projectors were
registered will be used.
It cannot be set when creating a new group.
Registering and deleting projectors for monitoring
16

q
You can also carry out this operation by selecting New - Group
from the Edit menu.
B When the setup is complete, click "Register" to start the
registration. When the message is displayed, click "OK".
The icon(s) of the projector(s) you registered will be displayed in
Grouping view or Detail list view.
C Right-click the projector icon(s) to register to the group you
have created in Grouping view or Detail list view, and select
"Edit".
q
You can also carry out this operation by selecting Edit in the Edit
menu.
D In the Edit projector window, select the group name to use
for registering in Parent group and then click "Change".
The status of the group registration will be displayed as an icon
in Grouping view or Detail list view.
q
The registration details can also be checked using Projector list in
the View menu.
If the projector name or IP address changes
after registration
For projectors that have been registered manually
Procedure
A
Right-click on a projector icon in Grouping view or Detail
list view and select "Monitoring disabled". Then right-click
the projector icon again and select "Edit".
q
You can also carry out these operations by using the Edit menu.
B If only the projector name has been changed, click "Search"
in the Edit projector window that is displayed. If the IP
address has been changed, enter the new IP address in the
"IP address" box and then click "Search". When the message
is displayed, click "OK".
C When the display returns to the Edit projector window, click
"Change".
For projectors that have been registered using automatic search
Procedure
A Delete the projector(s) whose name or IP address has been
changed in Grouping view or Detail list view.sp.18
B Carry out automatic search to re-register the projector(s).
sp.10
Registering and deleting projectors for monitoring
17

Cancelling (deleting) projector registrations
The registrations for projectors can be deleted if they are no longer
required for monitoring or control using EMP Monitor.
Procedure
Right-click the icon for the projector or group that is to be
deleted in Grouping view or Detail list view and select "Delete".
When the message is displayed, click "OK".
More than one projector can be selected for deleting by selecting in
Grouping view or Detail list view.
The methods of selecting more than one projector at the same time are
as follow.
•If you select a group icon in Grouping view, all projectors that have
been registered in that group will be deleted at the same time.
•Hold down the Ctrl key on the keyboard while clicking on the
desired icons.
•Use drag and drop to select a range of desired icons.
q
You can also carry out this operation by selecting Delete in the
Edit menu.
Registering and deleting projectors for monitoring
18

You can monitor using either of the window layouts below.
•Grouping view
This view lets you check the status of group registrations in a
hierarchical diagram.
Grouping view
•Detail list view
This view lets you display the status of each projector as a list so
that the projectors can be checked in detail. You can also display
specific items as a list, and sort display items using a specific row as
a sort key.
Detail list view
•How to switch views
Grouping view and Detail list view are switched as follows.
Procedure
Click the View menu, and select "Grouping view" or "Detail list
view".
Monitoring using Grouping view
Meanings of Grouping view icons
In Grouping view, the patterns on the icons indicate the statuses of the
projectors. If the group icons are round in shape, it indicates that there
is another level below them. sp.20
Monitoring window layout
19

The icon patterns and their meanings are explained below.
Group
No warnings or problems
All projectors in the group are normal.
Warning or problem
A projector in the group has a warning or problem status.
Notification
A projector requiring immediate attention has been detected within the
group.
Monitoring disabled
The projector is not being monitored. If you right-click the icon and select
Monitoring enabled, the projector will be added to the projectors that are
being monitored.
Data being updated
Projector
No warnings or problems
*1
Warning or problem
Notification
Monitoring disabled
Data being updated
Network error (monitor password authentication error)
No Monitor Password was entered when the projector was
registered, or an incorrect Monitor Password was entered. sp.11,
p.13, p.14
Projector
Network error (TCP connection error)
*2
Network error (ESC/VP.net communication error)
*3
*1 When Temperature level display group view is set to On at Environment
setup in the Tool menu, an icon indicating the internal temperature of the
projector will be displayed on top of the projector icon. The default
setting is Off. As you can get an idea of how the temperature inside the
projector is increasing when the temperature level is displayed, you can
make improvements to the projector's operating environment before a high
internal temperature error or high-temperature warning occur. sp.24
*2 Check the following items.
- Check that the projector's power is turned on.
- Check that the LAN cable is connected.
- Check that Network Monitoring is set to ON or Standby Mode is set to
Network ON in the projector's configuration menu.
*3 Check that the projector has been correctly connected to the network.
q
The projector information that is generated when a problem is
detected is stored until EMP Monitor is closed. EMP Monitor
displays will not be updated automatically even if the projector
status returns to normal. Click "Refresh" in the main window to
update the status.
Using the icons in Grouping view
The following icon operations can be carried out in Grouping view.
Monitoring window layout
20