Escaux Polycom VVX 1500 User manual

Polycom VVX 1500
User Guide
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Content
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•Phone overview
•Basic telephony features
•How to place a call
•How to answer a call
•How to terminate a call
•How to redial a number
•How to mute a call
•How to set a call on hold
•How to transfer a call
•Advanced telephony features
•How to make conference calls
•How to answer a call while
you’re on the line
•How to switch between active
calls
•Phone preferences
•How to change the ring tone
•How to change the language
•How to change the volume
•Voicemail & Call history
•How to listen to your voicemail
•How to consult the Call history
•How to clear the Call history
•Contacts management
•Local telephone Directory
•Speed dials
•Corporate Directory
•Various
•How to reboot your phone
•How to reset your phone

1: Handset
2: Speakerphone
3: Headset connector
4: USB connector
5: LED Indicator
6: Privacy shutter
7: Integrated camera
Polycom VVX 1500: Phone overview (1)
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1: Arrow Keys
2: Select Key
3: Delete Key
4: Volume Keys
5: Mute Key
6: Video Key
7: Redial Key
8: Transfer Key
9: Conference Key
10: Hold Key
11: Do Not Disturb Key
12: Headset Key
13: Speakerphone Key
14: Applications Key
15: Menu Key
16: Directories Key
17: Msg Key
18: Dialpad Keys
Polycom VVX 1500 : Phone overview (2)
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The touchscreen
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•Tap to select and highlight screen items.
•To scroll, touch the screen, and swipe your finger up, down,
right, or left.
•To go back to a previous screen, tap Back.

The camera
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Your phone displays video in two windows:
•a small picture-in-picture (PIP) window located on the top-
right of the touch screen
•A larger windowcentered in the middle of the touch screen.
By default, the near site displays in the PIP, and the far site
displays in the window in the center of the touch screen.
Information about the call, such as the phone number of the
party with whom you’re talking and the duration of the call,
appears next to the far site when it is displayed in the window
in the center of the touch screen.

Basic functions
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Placing a call:
•You can do it by three different ways :
Enter the phone number and pick up the handset.
Enter the phone number and tap on Dial on the
touchscreen.
Pick up the handset, enter the phone number, and tap on
Send on the touchscreen.

Answering calls:
•Pick up the handset
OR
•Tap on Answer on the touchscreen
Ending calls:
•Replace the handset
•OR
•Tap on End Call on the touchscreen
Redial a number:
•Use the Redial button
Basic functions (2)
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•Muting the microphone
•During the call, click on the Mute key (11). To
disable Mute, click again on the Mute key.
•Put a call on hold
•Click on the Hold key. The caller will hear music.
•Resume a call
•To get back a call that was put on hold, tap on the
conversation you want to resume and then tap on
Resume.
Basic functions (3)
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•Tranferring a call
Basic functions (4)
2 options:
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Blind transfer (1)
You transfer the call
without speaking to the
third person and you
“forget” the call
Warm / Attended transfer
(2)
You first speak to the third
person before transferring
the call.

Blind transfer
•Call the remote party or answer the call
•Tap on Transfer on the screen
•Tap on Blind
•Introduce the number you want to transfer the call to
•Tap on Send
What the 3rd party sees:
When you speak to him: the 3rd party sees your extension
When you have transferred the call, the 3rd party sees the ID of
the originator caller
Basic functions (5)
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Warm / Attended transfer
•Call the remote party or answer the call
•Tap on Transfer on the screen
•Introduce the number you want to transfer the call to
•Tap on Send
•Once you are ready tap again on Transfer to transfer the call to
the 3rd person.
What the 3rd party sees:
Initial caller ID
Basic functions (6)
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Placing a conference call:
•Call the first party and while in conversation with him
tap on Conference on the screen or on the CONF key on
the phone.
•Dial the 3rd party phone number and tap on Send.
•Tap Hold to hold the conference.
•Tap End Call to end the conference.
•Tap Manage to manage each participant (if available).
•Tap Split to end the conference and hold all participants.
Advanced functions (1)
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Advanced functions (2)
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•How to answer a call while you are on the line?
•You will receive a bip when a new call comes in
•You can answer the second incoming call by clicking on Answer
•The first call call will be put on hold

Advanced functions (2)
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•How to make switch between active calls?
•You can switch between active calls by taping on the screen the specific call
and selecting Resume to switch to the selected call
•When your current call ends up you have also to press Resume to continue
with your other correspondent

•How to change your ringtone
Settings (1)
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•Press on Menu on the screen or on the phone
•Select Settings (either tap on the screen,
or use the arrows and press on the .
in the middle of the arrows)
•Select Basic
•Go to Ring Type
•With the arrows (or via the touchscreen), navigate through the different
ring types and play/select the ringtones

If you want to change the language of your phone please
contact your administrator so that he can modify the
language of your phone resource on the SMP.
•How to change the language
Settings (2)
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•Use the Volume keys
•Ring tone : Press on +or –when the phone is ringing
•Voice : Press on +or –while you are speaking
•How to adjust the volume?
Settings (3)
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Voicemails (1)
VoiceMails Service
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•Everyone can have his own voicemail service *
•Voicemail service works like the voicemail
on your mobile phone
•Red light flashing ? New voicemail is in !
•Little envelope on screen? New voicemail is in !
•If configured, voicemails are also sent via email
* The availability of the feature depends on the configuration

Voicemails (2)
•Listen to your VoiceMail
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•To access your voice messages, either click on the
envelope on the touchscreen or on the MSG key on the
phone
•Select Message Center
•Click on Connect