Aristel IPX-100 User manual

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ARISTA SYSTEMS CORPORATION
5th Floor, No.82-8, Guang-Fu Road, Sec.1, San Chung Area, New-Taipei City 241, Taiwan
Tel: [phone] FAX: [phone]
Website: www.aristel.com.tw

IPX-100 system installation & configuration
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1PRODUCT INTRODUCTION ...................................................................................................................................8
2SPECIFICATION.....................................................................................................................................................9
SYSTEM FEATURE ......................................................................................................................................................... 10
AUDIO AND VIDEO CODE:............................................................................................................................................... 11
NETWORK STANDARD: .................................................................................................................................................. 11
3SYSTEM INSTALLATION REQUIRMENTS ..............................................................................................................12
4PREPARATION OF SYSTEM INSTALLATION ..........................................................................................................12
5SYSTEM STRUCTURE DISCRIPTION ..................................................................................................................... 13
6SYSTEM INSTALLATION ...................................................................................................................................... 15
7SYSTEM INITIAL CONFIGURATION...................................................................................................................... 16
1SETUP WIZARD................................................................................................................................................... 17
8SYSTEM SETTING ............................................................................................................................................... 19
1STATUS .......................................................................................................................................................... 19
1-1 PBX....................................................................................................................................................... 19
Click the “PBX” icon, it shows 3 status table as .................................................................................................... 19
1-1-1 Status of the call parking lot, the total for 20 lots. It shows the location of the call has been placed in the
call parking lot. .................................................................................................................................................. 19
1-1-2 Status of trunk line, it shows the status of the equipped trunk line.............................................................. 19
1-1-3 Status of extension, it shows the status of the equipped extension.............................................................. 19
Status icon has five color status icon: blue for Idle, red for Busy, yellow fo ringing, green for InUse, and grey for
OffLine. .............................................................................................................................................................. 19
Page refresh time interval setting in second unit. ................................................................................................ 19
1-2 System.................................................................................................................................................. 20
1-2-1 Process Session.................................................................................................................................................20
1-2-2 ROM Memory...................................................................................................................................................20
1-2-3 RAM Memory...................................................................................................................................................20
1-2-4 System Version .................................................................................................................................................20
2GENERAL SETTINGS........................................................................................................................................ 21
2-1 System.................................................................................................................................................. 21
2-1-1 PBX operating voice Prompt Language Setting (English/Chinese)........................................................................21
2-2 Network ............................................................................................................................................... 22
2-2-1 WAN Configuration...........................................................................................................................................22
2-2-2 LAN Configuration ............................................................................................................................................23
2-2-3 Static Routing Settings ......................................................................................................................................23
2-2-4 Access Control..................................................................................................................................................25

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2-2-5 SMTP Settings...................................................................................................................................................25
2-2-6 Time Zone Settings...........................................................................................................................................25
2-2-6-1 Time Server Settings...............................................................................................................................25
2-2-6-2 Manual Set Date & Time.........................................................................................................................25
2-3 Firewall ................................................................................................................................................ 26
2-3-1 A Allow Traffic To/From Specific IP.....................................................................................................................26
2-3-2 Attack Blockade Service ....................................................................................................................................26
2-4 Hardware Settings ................................................................................................................................ 26
2-4-1 System Hardware Basic Settings........................................................................................................................26
2-4-2 FXO(trunk) Port Settings ...................................................................................................................................27
2-4-3 FXS(SLT) Port Settings........................................................................................................................................27
2-4-4 KeyPhone Port Settings.....................................................................................................................................28
2-5 Key Phone DSS Key Group ..................................................................................................................... 29
2-6 DSS key Group of DSS64 console station ................................................................................................ 30
2-7 Call Timer............................................................................................................................................. 31
2-7-1 Call Timer Service.............................................................................................................................................31
2-7-2 Call Features Timer Settings..............................................................................................................................31
2-7-3 Call Park Options Settings .................................................................................................................................32
2-8 Dial Options.......................................................................................................................................... 33
2-9 Voice Mail ............................................................................................................................................ 33
3SIP SETTINGS ................................................................................................................................................. 34
3-1 General ................................................................................................................................................ 34
3-1-1 IP Address to Bind UDP Listen Socket.................................................................................................................35
3-1-2 Outbound Proxy Settings ..................................................................................................................................36
3-2 NAT........................................................................................................................................................... 36
3-3 Options................................................................................................................................................. 38
3-3-1 General Options ...............................................................................................................................................38
3-3-2 Core Options ....................................................................................................................................................39
3-3-3 MWI Options....................................................................................................................................................40
3-3-4 RTP Options......................................................................................................................................................41
3-4 Timing.................................................................................................................................................. 42
3-4-1 Outbound SIP Registration Timing.....................................................................................................................42
3-4-2 Outbound SIP Registration Options ...................................................................................................................42
3-4-3 SIP Timing........................................................................................................................................................42
3-4-4 SIP Qualification ...............................................................................................................................................43
3-5 Domain Settings ................................................................................................................................... 43
3-6 TOS/COS............................................................................................................................................... 44
3-7 Auth & SIP Packet ................................................................................................................................. 44
3-8 T.38 FAX................................................................................................................................................ 47
3-9 Video.................................................................................................................................................... 47

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3-10 Jitter Buffer........................................................................................................................................... 48
3-11 Codec ................................................................................................................................................... 48
4PBX SETTINGS................................................................................................................................................ 49
4-1 Hardware Ports..................................................................................................................................... 49
4-1-1 Solt ..................................................................................................................................................................49
4-1-1-1 FXO Port.................................................................................................................................................50
a. General.......................................................................................................................................................50
b. Technology..................................................................................................................................................50
c. Other Options..............................................................................................................................................51
d. Incoming Options ........................................................................................................................................51
4-1-1-2 FXS Port..................................................................................................................................................51
a. General.......................................................................................................................................................51
b. Voicemail ....................................................................................................................................................51
c. Technology..................................................................................................................................................52
d. Other Options..............................................................................................................................................53
4-1-1-3 KeyPhone Port........................................................................................................................................53
a. General.......................................................................................................................................................53
b. Voicemail ....................................................................................................................................................53
c. Technology..................................................................................................................................................54
d. Other Oprions .............................................................................................................................................54
4-1-2 Quick Settings...................................................................................................................................................55
4-1-2-1 Card Solt ................................................................................................................................................55
4-1-2-2 Relay Feature..........................................................................................................................................56
4-2 SIP Extensions....................................................................................................................................... 56
4-2-1 Add/Modify the SIP Extension...........................................................................................................................57
4-2-1-1 General..................................................................................................................................................57
4-2-1-2 Voicemail ...............................................................................................................................................57
4-2-1-3 Technology.............................................................................................................................................58
4-2-1-4 Other Options.........................................................................................................................................59
4-2-2 Delete the SIP Extension...................................................................................................................................59
4-3 SIP Trunks............................................................................................................................................. 59
4-3-1 Add/Modify the SIP Trunk.................................................................................................................................60
4-3-1-1 General..................................................................................................................................................60
4-3-1-2 Technology.............................................................................................................................................61
4-3-1-3 Registration............................................................................................................................................61
4-3-1-4 Other Options.........................................................................................................................................62
4-3-2 Delete the SIP Trunk .........................................................................................................................................62
5PBX FEATURES................................................................................................................................................63
5-1 Greeting Recordings.............................................................................................................................. 63
5-1-1 Modify System Recordings................................................................................................................................63

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5-1-2 Delete the System Recordings...........................................................................................................................64
5-2 Follow Me/Forward .............................................................................................................................. 65
5-2-1 Modify the Follow Me.......................................................................................................................................65
5-2-1-1 Follow Me Settings .................................................................................................................................66
a. General.......................................................................................................................................................66
b. Extension List ..............................................................................................................................................66
c. Destination If No Answer/Busy.....................................................................................................................67
5-2-1-2 System Forwarding Settings ....................................................................................................................68
5-2-2 Disable the Follow Me ......................................................................................................................................68
5-3 Ring Groups.......................................................................................................................................... 69
5-3-1 Add/Modify the Ring Group..............................................................................................................................69
5-3-1-1 General..................................................................................................................................................69
5-3-1-2 Extension List .........................................................................................................................................70
5-3-1-3 Destination If No Answer/Busy................................................................................................................70
5-3-2 Delete the Ring Group ......................................................................................................................................70
5-4 Paging Groups ...................................................................................................................................... 71
5-4-1 Add/Modify the Paging Group.......................................................................................................................... 71
5-4-1-1 General................................................................................................................................................. 71
5-4-1-2 Extension List .........................................................................................................................................72
5-4-2 Delete the Paging Group...................................................................................................................................72
5-5 IVR ....................................................................................................................................................... 72
5-5-1 Add/Modify the IVR..........................................................................................................................................73
5-5-1-1 General..................................................................................................................................................73
a. General.......................................................................................................................................................73
b. After Maximum Repeat Time .......................................................................................................................74
5-5-1-2 Announcement.......................................................................................................................................75
5-5-1-3 Digit Maps..............................................................................................................................................76
5-5-2 Delete the IVR ..................................................................................................................................................77
5-6 Call Queues .......................................................................................................................................... 77
5-6-1 Add/Modify the Call Queue ..............................................................................................................................77
5-6-1-1 General..................................................................................................................................................78
a. General.......................................................................................................................................................78
b. Fail Over Destination....................................................................................................................................78
5-6-1-2 Static Agents List.....................................................................................................................................79
5-6-1-3 Oueue Settings.......................................................................................................................................79
a. Queue Options ............................................................................................................................................79
b. Caller Announcements.................................................................................................................................80
5-6-2 Delete the Call Queue.......................................................................................................................................81
5-7 Conference Rooms ................................................................................................................................ 81
5-7-1 Add/Modify the Conference Room....................................................................................................................81

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5-7-1-1 General..................................................................................................................................................82
5-7-1-2 Conference Options................................................................................................................................82
5-7-2 Delete the Conference Room ............................................................................................................................83
5-8 Time Conditions.................................................................................................................................... 83
5-8-1 Add/Modify the Time Condition........................................................................................................................83
5-8-1-1 General..................................................................................................................................................84
a. General.......................................................................................................................................................84
b. Time To Match ............................................................................................................................................84
5-8-1-2 Destination.............................................................................................................................................84
a. Destination If Time Matches ........................................................................................................................84
b. Destination If Time Does Not Match.............................................................................................................85
5-8-2 Delete the Time Condition................................................................................................................................85
5-9 Incoming Routes ................................................................................................................................... 86
5-9-1 Add/Modify the Incoming Route.......................................................................................................................86
5-9-1-1 General..................................................................................................................................................86
5-9-1-2 Options ..................................................................................................................................................87
5-9-1-3 Destination.............................................................................................................................................87
5-9-2 Delete the Incoming Route................................................................................................................................88
5-10 Outgoing Routes................................................................................................................................... 88
5-10-1 Add/Modify the Outgoing Route .......................................................................................................................88
5-10-1-1 General..................................................................................................................................................89
a. General.......................................................................................................................................................89
b. Using Trunks................................................................................................................................................89
5-10-1-2 Allow/Disallow Extensions ......................................................................................................................90
5-10-1-3 Toll Restricted Number............................................................................................................................90
5-10-1-4 Toll Unrestricted Number........................................................................................................................91
5-10-2 Delete the Outgoing Route................................................................................................................................91
5-11 Feature Codes....................................................................................................................................... 91
5-11-1. Main Features .............................................................................................................................................92
5-11-1-1. Main Functions.......................................................................................................................................92
5-11-1-2. Pickup Functions.....................................................................................................................................92
5-11-1-3. SPD/Setup Functions ..............................................................................................................................93
5-11-2. Forward Features.........................................................................................................................................94
5-11-3. Mailbox/Info Features..................................................................................................................................95
5-11-3-1. Voicemail Service....................................................................................................................................95
5-11-3-2. Info Service ............................................................................................................................................95
5-11-4. Extension Features ......................................................................................................................................95
5-11-4-1. Ext. Functions.........................................................................................................................................95
5-11-4-2. Call Feature............................................................................................................................................96
5-12 Speed Dialing........................................................................................................................................ 96

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5-13 System Alarm........................................................................................................................................ 97
6MAINTENANCE .............................................................................................................................................. 98
6-1 System File Management...................................................................................................................... 99
6-1-1 System Firmware Upgrade ................................................................................................................................99
6-1-2 Factory Default...............................................................................................................................................100
6-1-3 Restore System Configuration File...................................................................................................................100
6-1-3-1 The system did not detect the backup file .............................................................................................100
6-1-3-2 The system detects that there is a backup file stored in the FLASH memory............................................101
6-1-4 Backup Current System Configuration .............................................................................................................101
6-1-4-1 The system did not detect the backup file .............................................................................................101
6-1-4-2 The system detected that there is a backup file stored in the FLASH memory. ........................................102
6-2 CDR Viewer ........................................................................................................................................ 102
6-3 LOG Service......................................................................................................................................... 103
6-3-1 LOG Service....................................................................................................................................................104
6-3-2 SNMP Service.................................................................................................................................................104
6-4 H/W Ports Measurement .................................................................................................................... 104
6-5 Core Manager..................................................................................................................................... 105
6-6 PBX LOGs............................................................................................................................................ 105
6-7 PBX CLI ............................................................................................................................................... 106
6-8 File Editor........................................................................................................................................... 106
6-9 Reboot................................................................................................................................................ 107
7LANGUAGE.................................................................................................................................................. 108
8LOGOUT ...................................................................................................................................................... 108

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1Product introduction
Aristel IPX-100 is a whole new generation of telephone PBX systems, combined by traditional digital key
phone PBX system and IP internet technology. Telephone recording, voice mail, one-button broadcasting,
auto-hold, auto-transfer of internal and external calls, free settings of individual extension ringing tone,
conference call, single-line phone function interface of power failure, intelligent function one-button
setting, etc., each of Aristel telecommunication products design has incorporated your habits.
Combined with the convenience of key telephone systems and the Internet features to breakthrough
distance barrier restrictions, the IPX-100 offers more multiple functions and more flexible applications.
The modularize free-slot design allows the system to adjust the capacity according to actual needs and
make the system more flexible.
The internet stack expansion functionality design allows to unrestricted the area restriction of the system to
multi-combine and multiple integrations the systems as in one big system.
All of the expansion card supports hot insertion and makes the system maintenance easier and more
reliable.

2Specification
System capacity: Maximum system hardware port: 24 ports
Feature phone: 0-24 ports (RJ-11connector)
Regular phone: 0-24 ports (RJ-11connector)
Trunk line: 0-24 port (RJ-11connector)
SIP trunk channel: Max 24 channels
SIP extension: basic 20ports (Max registration: 200 seats)
Free expansion slot: 3 expansion slots
RS232port: DB9 male connector (system maintainance)
WAN port: 10/100M RJ-45 connector with indicator
LAN port: 10/100M RJ-45connector with indicator
USB port: USB2.0 supports software backup, update, data storage function etc.
RUN port : each card has running indicator，in working: 300ms blinking
Station status indicator: green- station is connected
Red- trunk line is connected
Green blinking: in use by station
Red blinking: in use by trunk line
Reset button: System reset
FUN button: function button
Audio in: Audio input port (External music on hold)
Audio out: audio outpout port (External paging)
Control connector: ALU card to select NO/NC control connection
Power input: DV 24V, 3.75A

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System feature
1. abbreviation dail code (Speed dial –900 sets(system) ，personal(100sets)
2. DISA (IVR) auto attendant
3. Voice mail
4. One touch online recording
5. Voice mail message send to Email
6. Incoming call aggsignment
7. Outgoing dialing number barring plan
8. Anti-theft dail
9. CO group layer plan
10. Flexible station digit length setting (2-8 digits)
11. Auto attandent supports 3 period times (working, mid-break, off work)
12. Caller ID display
13. Station Call details (inconing outgoing & intercom)
14. SIP phone registration password
15. Individual station ring tone selection
16. 3-party conference
17. Conference room
18. Clock alarm(System, station)
19. Least cost route dail
20. Message indicator
21. staion grouping

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Audio and video code:
G.711 (A-law and mμ-law)
G.726 (16/24/32/40 kbps)
G.729 A
G.723.1 (6.3 kbps，5.3 kbps)
Dynamic payload support
Adjustable audio frame per packet
DTMF: in-band & out-of-band (RFC 2833) (SIP INFO)
Call progress tone generation
Jitter buffer - adaptive
Frame loss concealment
VAD - voice activity detection w/ silence suppression
Attenuation / gain adjustments
MWI - message waiting indicator tone
H.263 / H.264 video codec pass-thru
Network standard:
Compatable with SIP RFC 3261 and Asterisk
MAC Address (IEEE 802.3)
IPv4 - internet protocol v4 (RFC 791)
ARP - address resolution protocol
NS - A record (RFC 1706), SRV record (RFC 2782)
DHCP Client - Dynamic Host Configuration Protocol (RFC 2131)
DHCP Server - Dynamic Host Configuration Protocol (RFC 2131)
PPPoE Client - Point to Point Protocol over Ethernet (RFC 2516)
ICMP - Internet Control Message Protocol (RFC792)
TCP - Transmission Control Protocol (RFC793)
UDP - User Datagram Protocol (RFC768)
RTP - Real Time Protocol (RFC 1889) (RFC 1890)
RTCP - Real Time Control Protocol (RFC 1889)
DiffServ (RFC 2475), Type of Service - TOS (RFC 791/1349)
VLAN Tagging - 802.1p/q
SNTP - Simple Network Time Protocol (RFC 2030)

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3System installation requirments
1. The system must be placed in a dry, dust-free place, 10 cm above the ground to avoid vibration。
2. Choose a well-ventilated place and avoid direct sunlight to avoid excessive system temperature.
3. Main system cabinet installation location Select the center location of the extension phones to
have shortest the distance between the main system and the extension phones. The system
should take an indipent power supply, preferably directly from the main power switch. Do not
share with other loads, especially those that consume large amounts of power, and away from
high frequency and noisy environments to avoid radiated (EMI) noise interference.
4. The power socket required three-hole power socket (with a ground pin socket).
5. Measure the power voltage with an electric meter. If the power voltage is unstable, please install
a voltage regulator.
6. The lightning protection ground must be properly installed and well connected.
7. The wiring cord of the external line and the extension phone must be a pair of twisted wires to
avoid noise interference.
8. Do not wire the extension wire along or close with the high-power cord or other sources of
interference (eg radio...). Otherwise please use an isolation wire and be sure well-connected to
the ground wire connection for the isolation.
9. The structural constraints of the enclosure, for safety reasons, when the system is mounted on a
Rack, a rack tray is requested to be equipped to avoid deformation of the enclosure.
4Preparation of system installation
1. Check the system capacity and number of phones.
2. Check installation tools, wires, etc.
3. Please follow the installation instructions as this manual.

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5System structure discription
Front side
Rear side
Expansion and port description

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Expansion card
ALU 8 ports of regular phone/ trunk line interface，modulize design，free slot insertion. 1 port of
control connector.
8 ports of RJ-11，the first port is control connector.
8 ports of status indicator (green is FXS，red is FXO)，blinking means in use.
Rst.button，individual restarts this expansion card.
ALU working indicator，blinking means on woring.
FXS single regular phone module，work with ALU.
FXO single trunk line module，work with ALU.
DLU 8 ports of Aristel feature phone interface.
8 ports of status indicator，green light means Aristel feature phone is connected, no light means
non connection, blinking means in use.
Rst. button，individulally restart this expansion card.
DLU run indicator, blinking means on work.
IPX system core CPU 32bits 400MHz for24 channels of VoIP.
128Mb SDRAM
32Mb Nor Flash
128Mb Nand Flash
LAN port 10/100 M, RJ-45
WAN port 10/100 M, RJ-45
USB port，for external USB Disk connection.
Opt.button，press and hold till system acknowledged this USB Disk.
RS232 port，series com port for PC by Hyper-terminal softwareconnection
(115200,8,None,1,None).
Rst.button，to restart the system.
System running status indicator, blinking means the system is on working status.
Rear side
Paging audio output connector, for external paging equipment connection.
MOH Music on hold input connector for external music input connection.
DC24V DC24V input connector ( ).

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6System installation
IPU card wiring installation:
WAN port: take an RJ-45 cable to connect to the internetwork.
Note: if the connected internetwork does not provide DHCP server function, then does not set
the WAN as DHCP client mode.
LAN port: take an RJ-45 cable to connect to the network router.
Note: if the connected network provides DHCP server function, please disable DHCP function of
the IPX-100 LAN port to avoid IP conflicts against the network devices of the domain.
RS-232 port: 9 PIN series com port female connector.
Transmission baud rate: 115200, 8bit, non-paraty, 1 stop control, non-flow control.
USB port: it supports USB flash disk, ti provides 2 functions,
1. for expand the voice recording storage. 2. for system firmware update.
ALU card wiring installation
It provides RJ-11 socket for PSTN line (outside line) (FXO port) or regular corded phone (FXS port).
DLU card wiring installation
It provides RJ-11 socket for Aristel feature keyphone.
The LED indicator shows green on, it means the feature key phone is connected and work well.

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7System Initial configuration
Log in
Take a PC browser to loggin into the system as figure below.
From WAN port, the default IP address is: http://192.168.1.100:8080
From LAN port, the default IP address is: http://10.19.10.1:8080
Default user account: admin and password: admin
Default administrator account: agent, password: AristelAGN2011
Tips: a way to get the IP address of the WAN/LAN port from the system.
Key phone or regular corded phone Lifts the handset and dial *66 and key in password 8512
to have voice broadcast of the IP address.
Key in 0004, voice braodcast the present IP address of the WAN port.
Key in 0005, voice broadcast the present IP address of the LAN port.

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1Setup wizard
1. Click “PBX Settings” icon on the main page toolbar.
2. Click “hardware ports”icon on the drop-down toolbar.
3. Click “Set wizard”on the Setup wizard”toolbar.
4. To set the port of the equipped card.
5. Click “Submit” icon to complete the setup wizard setting.

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After completing the “setup wizard”setting, the system will automatically pre-set the incoming
/outgoing call route and operator extensions as according to the PSTN line ports, regular corded
phone ports and key phone ports. The scenario are below 3 steps
1. The incoming call routing table is specified the incoming call number (as set in the number table),
follow to the destination table setting (as like DID setting).
2. The default of ring group digit: “9”as set in the group number table and auto assign the first 4
extensions for the ring group and follow to the incoming call routing table setting.
3. The default of outgoing call digit: “0” in the outgoing call prefix code, this defines the extensions
to seize trunk lines as in used trunks table.

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8System setting
There are 8 click icons on the toolbar of the main page, 1. STATUS 2. GENERAL SETTING 3.SIP SETTINGS
4.PBX SETTINGS 5.PBX FEATURE FEATURES 6. MAINTENANCE 7. LANGUAGE 8. LOGOUT, the explanation of
functions as:
1STATUS
Click the “STATUS”icon, to drop-down the selection bar, for 1 “PBX”2 “System”
1-1 PBX
Click the “PBX” icon, it shows 3 status table as
1-1-1 Status of the call parking lot, the total for 20 lots. It shows the location of the call has been
placed in the call parking lot.
1-1-2 Status of trunk line, it shows the status of the equipped trunk line.
1-1-3 Status of extension, it shows the status of the equipped extension.
Status icon has five color status icon: blue for Idle, red for Busy, yellow fo ringing, green for InUse, and
grey for OffLine.
Page refresh time interval setting in second unit.

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1-2 System
1-2-1 Process Session
At this page, it shows the operating program status of the system. Some programs can only be
released the error status by restarting the system when an error occurs, and rest others can be
restarted by the webpage.
1-2-2 ROM Memory
At this page, it shows the static memory usage. It is recommended to perform memory cleaning
step (clearing the call recording, voicemail, etc.) when the system tasks over than 91% of the
static memory to ensure the system is working properly.
1-2-3 RAM Memory
At this page, it shows the RAM memory usage.
1-2-4 System Version
At this page, it shows the system version as hardware, software version and dial plan version.