Aristel IPX-100 User manual

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ARISTA SYSTEMS CORPORATION
5th Floor, No.82-8, Guang-Fu Road, Sec.1, San Chung Area, New-Taipei City 241, Taiwan
Tel: [phone] FAX: [phone]
Website: www.aristel.com.tw

IPX-100 system installation & configuration
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TELECOMMUNICATIONS
1PRODUCT INTRODUCTION ...................................................................................................................................8
2SPECIFICATION.....................................................................................................................................................9
SYSTEM FEATURE ......................................................................................................................................................... 10
AUDIO AND VIDEO CODE:............................................................................................................................................... 11
NETWORK STANDARD: .................................................................................................................................................. 11
3SYSTEM INSTALLATION REQUIRMENTS ..............................................................................................................12
4PREPARATION OF SYSTEM INSTALLATION ..........................................................................................................12
5SYSTEM STRUCTURE DISCRIPTION ..................................................................................................................... 13
6SYSTEM INSTALLATION ...................................................................................................................................... 15
7SYSTEM INITIAL CONFIGURATION...................................................................................................................... 16
1SETUP WIZARD................................................................................................................................................... 17
8SYSTEM SETTING ............................................................................................................................................... 19
1STATUS .......................................................................................................................................................... 19
1-1 PBX....................................................................................................................................................... 19
Click the “PBX” icon, it shows 3 status table as .................................................................................................... 19
1-1-1 Status of the call parking lot, the total for 20 lots. It shows the location of the call has been placed in the
call parking lot. .................................................................................................................................................. 19
1-1-2 Status of trunk line, it shows the status of the equipped trunk line.............................................................. 19
1-1-3 Status of extension, it shows the status of the equipped extension.............................................................. 19
Status icon has five color status icon: blue for Idle, red for Busy, yellow fo ringing, green for InUse, and grey for
OffLine. .............................................................................................................................................................. 19
Page refresh time interval setting in second unit. ................................................................................................ 19
1-2 System.................................................................................................................................................. 20
1-2-1 Process Session.................................................................................................................................................20
1-2-2 ROM Memory...................................................................................................................................................20
1-2-3 RAM Memory...................................................................................................................................................20
1-2-4 System Version .................................................................................................................................................20
2GENERAL SETTINGS........................................................................................................................................ 21
2-1 System.................................................................................................................................................. 21
2-1-1 PBX operating voice Prompt Language Setting (English/Chinese)........................................................................21
2-2 Network ............................................................................................................................................... 22
2-2-1 WAN Configuration...........................................................................................................................................22
2-2-2 LAN Configuration ............................................................................................................................................23
2-2-3 Static Routing Settings ......................................................................................................................................23
2-2-4 Access Control..................................................................................................................................................25

IPX-100 system installation & configuration
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TELECOMMUNICATIONS
2-2-5 SMTP Settings...................................................................................................................................................25
2-2-6 Time Zone Settings...........................................................................................................................................25
2-2-6-1 Time Server Settings...............................................................................................................................25
2-2-6-2 Manual Set Date & Time.........................................................................................................................25
2-3 Firewall ................................................................................................................................................ 26
2-3-1 A Allow Traffic To/From Specific IP.....................................................................................................................26
2-3-2 Attack Blockade Service ....................................................................................................................................26
2-4 Hardware Settings ................................................................................................................................ 26
2-4-1 System Hardware Basic Settings........................................................................................................................26
2-4-2 FXO(trunk) Port Settings ...................................................................................................................................27
2-4-3 FXS(SLT) Port Settings........................................................................................................................................27
2-4-4 KeyPhone Port Settings.....................................................................................................................................28
2-5 Key Phone DSS Key Group ..................................................................................................................... 29
2-6 DSS key Group of DSS64 console station ................................................................................................ 30
2-7 Call Timer............................................................................................................................................. 31
2-7-1 Call Timer Service.............................................................................................................................................31
2-7-2 Call Features Timer Settings..............................................................................................................................31
2-7-3 Call Park Options Settings .................................................................................................................................32
2-8 Dial Options.......................................................................................................................................... 33
2-9 Voice Mail ............................................................................................................................................ 33
3SIP SETTINGS ................................................................................................................................................. 34
3-1 General ................................................................................................................................................ 34
3-1-1 IP Address to Bind UDP Listen Socket.................................................................................................................35
3-1-2 Outbound Proxy Settings ..................................................................................................................................36
3-2 NAT........................................................................................................................................................... 36
3-3 Options................................................................................................................................................. 38
3-3-1 General Options ...............................................................................................................................................38
3-3-2 Core Options ....................................................................................................................................................39
3-3-3 MWI Options....................................................................................................................................................40
3-3-4 RTP Options......................................................................................................................................................41
3-4 Timing.................................................................................................................................................. 42
3-4-1 Outbound SIP Registration Timing.....................................................................................................................42
3-4-2 Outbound SIP Registration Options ...................................................................................................................42
3-4-3 SIP Timing........................................................................................................................................................42
3-4-4 SIP Qualification ...............................................................................................................................................43
3-5 Domain Settings ................................................................................................................................... 43
3-6 TOS/COS............................................................................................................................................... 44
3-7 Auth & SIP Packet ................................................................................................................................. 44
3-8 T.38 FAX................................................................................................................................................ 47
3-9 Video.................................................................................................................................................... 47

IPX-100 system installation & configuration
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TELECOMMUNICATIONS
3-10 Jitter Buffer........................................................................................................................................... 48
3-11 Codec ................................................................................................................................................... 48
4PBX SETTINGS................................................................................................................................................ 49
4-1 Hardware Ports..................................................................................................................................... 49
4-1-1 Solt ..................................................................................................................................................................49
4-1-1-1 FXO Port.................................................................................................................................................50
a. General.......................................................................................................................................................50
b. Technology..................................................................................................................................................50
c. Other Options..............................................................................................................................................51
d. Incoming Options ........................................................................................................................................51
4-1-1-2 FXS Port..................................................................................................................................................51
a. General.......................................................................................................................................................51
b. Voicemail ....................................................................................................................................................51
c. Technology..................................................................................................................................................52
d. Other Options..............................................................................................................................................53
4-1-1-3 KeyPhone Port........................................................................................................................................53
a. General.......................................................................................................................................................53
b. Voicemail ....................................................................................................................................................53
c. Technology..................................................................................................................................................54
d. Other Oprions .............................................................................................................................................54
4-1-2 Quick Settings...................................................................................................................................................55
4-1-2-1 Card Solt ................................................................................................................................................55
4-1-2-2 Relay Feature..........................................................................................................................................56
4-2 SIP Extensions....................................................................................................................................... 56
4-2-1 Add/Modify the SIP Extension...........................................................................................................................57
4-2-1-1 General..................................................................................................................................................57
4-2-1-2 Voicemail ...............................................................................................................................................57
4-2-1-3 Technology.............................................................................................................................................58
4-2-1-4 Other Options.........................................................................................................................................59
4-2-2 Delete the SIP Extension...................................................................................................................................59
4-3 SIP Trunks............................................................................................................................................. 59
4-3-1 Add/Modify the SIP Trunk.................................................................................................................................60
4-3-1-1 General..................................................................................................................................................60
4-3-1-2 Technology.............................................................................................................................................61
4-3-1-3 Registration............................................................................................................................................61
4-3-1-4 Other Options.........................................................................................................................................62
4-3-2 Delete the SIP Trunk .........................................................................................................................................62
5PBX FEATURES................................................................................................................................................63
5-1 Greeting Recordings.............................................................................................................................. 63
5-1-1 Modify System Recordings................................................................................................................................63

IPX-100 system installation & configuration
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TELECOMMUNICATIONS
5-1-2 Delete the System Recordings...........................................................................................................................64
5-2 Follow Me/Forward .............................................................................................................................. 65
5-2-1 Modify the Follow Me.......................................................................................................................................65
5-2-1-1 Follow Me Settings .................................................................................................................................66
a. General.......................................................................................................................................................66
b. Extension List ..............................................................................................................................................66
c. Destination If No Answer/Busy.....................................................................................................................67
5-2-1-2 System Forwarding Settings ....................................................................................................................68
5-2-2 Disable the Follow Me ......................................................................................................................................68
5-3 Ring Groups.......................................................................................................................................... 69
5-3-1 Add/Modify the Ring Group..............................................................................................................................69
5-3-1-1 General..................................................................................................................................................69
5-3-1-2 Extension List .........................................................................................................................................70
5-3-1-3 Destination If No Answer/Busy................................................................................................................70
5-3-2 Delete the Ring Group ......................................................................................................................................70
5-4 Paging Groups ...................................................................................................................................... 71
5-4-1 Add/Modify the Paging Group.......................................................................................................................... 71
5-4-1-1 General................................................................................................................................................. 71
5-4-1-2 Extension List .........................................................................................................................................72
5-4-2 Delete the Paging Group...................................................................................................................................72
5-5 IVR ....................................................................................................................................................... 72
5-5-1 Add/Modify the IVR..........................................................................................................................................73
5-5-1-1 General..................................................................................................................................................73
a. General.......................................................................................................................................................73
b. After Maximum Repeat Time .......................................................................................................................74
5-5-1-2 Announcement.......................................................................................................................................75
5-5-1-3 Digit Maps..............................................................................................................................................76
5-5-2 Delete the IVR ..................................................................................................................................................77
5-6 Call Queues .......................................................................................................................................... 77
5-6-1 Add/Modify the Call Queue ..............................................................................................................................77
5-6-1-1 General..................................................................................................................................................78
a. General.......................................................................................................................................................78
b. Fail Over Destination....................................................................................................................................78
5-6-1-2 Static Agents List.....................................................................................................................................79
5-6-1-3 Oueue Settings.......................................................................................................................................79
a. Queue Options ............................................................................................................................................79
b. Caller Announcements.................................................................................................................................80
5-6-2 Delete the Call Queue.......................................................................................................................................81
5-7 Conference Rooms ................................................................................................................................ 81
5-7-1 Add/Modify the Conference Room....................................................................................................................81

IPX-100 system installation & configuration
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TELECOMMUNICATIONS
5-7-1-1 General..................................................................................................................................................82
5-7-1-2 Conference Options................................................................................................................................82
5-7-2 Delete the Conference Room ............................................................................................................................83
5-8 Time Conditions.................................................................................................................................... 83
5-8-1 Add/Modify the Time Condition........................................................................................................................83
5-8-1-1 General..................................................................................................................................................84
a. General.......................................................................................................................................................84
b. Time To Match ............................................................................................................................................84
5-8-1-2 Destination.............................................................................................................................................84
a. Destination If Time Matches ........................................................................................................................84
b. Destination If Time Does Not Match.............................................................................................................85
5-8-2 Delete the Time Condition................................................................................................................................85
5-9 Incoming Routes ................................................................................................................................... 86
5-9-1 Add/Modify the Incoming Route.......................................................................................................................86
5-9-1-1 General..................................................................................................................................................86
5-9-1-2 Options ..................................................................................................................................................87
5-9-1-3 Destination.............................................................................................................................................87
5-9-2 Delete the Incoming Route................................................................................................................................88
5-10 Outgoing Routes................................................................................................................................... 88
5-10-1 Add/Modify the Outgoing Route .......................................................................................................................88
5-10-1-1 General..................................................................................................................................................89
a. General.......................................................................................................................................................89
b. Using Trunks................................................................................................................................................89
5-10-1-2 Allow/Disallow Extensions ......................................................................................................................90
5-10-1-3 Toll Restricted Number............................................................................................................................90
5-10-1-4 Toll Unrestricted Number........................................................................................................................91
5-10-2 Delete the Outgoing Route................................................................................................................................91
5-11 Feature Codes....................................................................................................................................... 91
5-11-1. Main Features .............................................................................................................................................92
5-11-1-1. Main Functions.......................................................................................................................................92
5-11-1-2. Pickup Functions.....................................................................................................................................92
5-11-1-3. SPD/Setup Functions ..............................................................................................................................93
5-11-2. Forward Features.........................................................................................................................................94
5-11-3. Mailbox/Info Features..................................................................................................................................95
5-11-3-1. Voicemail Service....................................................................................................................................95
5-11-3-2. Info Service ............................................................................................................................................95
5-11-4. Extension Features ......................................................................................................................................95
5-11-4-1. Ext. Functions.........................................................................................................................................95
5-11-4-2. Call Feature............................................................................................................................................96
5-12 Speed Dialing........................................................................................................................................ 96

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TELECOMMUNICATIONS
5-13 System Alarm........................................................................................................................................ 97
6MAINTENANCE .............................................................................................................................................. 98
6-1 System File Management...................................................................................................................... 99
6-1-1 System Firmware Upgrade ................................................................................................................................99
6-1-2 Factory Default...............................................................................................................................................100
6-1-3 Restore System Configuration File...................................................................................................................100
6-1-3-1 The system did not detect the backup file .............................................................................................100
6-1-3-2 The system detects that there is a backup file stored in the FLASH memory............................................101
6-1-4 Backup Current System Configuration .............................................................................................................101
6-1-4-1 The system did not detect the backup file .............................................................................................101
6-1-4-2 The system detected that there is a backup file stored in the FLASH memory. ........................................102
6-2 CDR Viewer ........................................................................................................................................ 102
6-3 LOG Service......................................................................................................................................... 103
6-3-1 LOG Service....................................................................................................................................................104
6-3-2 SNMP Service.................................................................................................................................................104
6-4 H/W Ports Measurement .................................................................................................................... 104
6-5 Core Manager..................................................................................................................................... 105
6-6 PBX LOGs............................................................................................................................................ 105
6-7 PBX CLI ............................................................................................................................................... 106
6-8 File Editor........................................................................................................................................... 106
6-9 Reboot................................................................................................................................................ 107
7LANGUAGE.................................................................................................................................................. 108
8LOGOUT ...................................................................................................................................................... 108

IPX-100 system installation & configuration
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TELECOMMUNICATIONS
1Product introduction
Aristel IPX-100 is a whole new generation of telephone PBX systems, combined by traditional digital key
phone PBX system and IP internet technology. Telephone recording, voice mail, one-button broadcasting,
auto-hold, auto-transfer of internal and external calls, free settings of individual extension ringing tone,
conference call, single-line phone function interface of power failure, intelligent function one-button
setting, etc., each of Aristel telecommunication products design has incorporated your habits.
Combined with the convenience of key telephone systems and the Internet features to breakthrough
distance barrier restrictions, the IPX-100 offers more multiple functions and more flexible applications.
The modularize free-slot design allows the system to adjust the capacity according to actual needs and
make the system more flexible.
The internet stack expansion functionality design allows to unrestricted the area restriction of the system to
multi-combine and multiple integrations the systems as in one big system.
All of the expansion card supports hot insertion and makes the system maintenance easier and more
reliable.

2Specification
System capacity: Maximum system hardware port: 24 ports
Feature phone: 0-24 ports (RJ-11connector)
Regular phone: 0-24 ports (RJ-11connector)
Trunk line: 0-24 port (RJ-11connector)
SIP trunk channel: Max 24 channels
SIP extension: basic 20ports (Max registration: 200 seats)
Free expansion slot: 3 expansion slots
RS232port: DB9 male connector (system maintainance)
WAN port: 10/100M RJ-45 connector with indicator
LAN port: 10/100M RJ-45connector with indicator
USB port: USB2.0 supports software backup, update, data storage function etc.
RUN port : each card has running indicator，in working: 300ms blinking
Station status indicator: green- station is connected
Red- trunk line is connected
Green blinking: in use by station
Red blinking: in use by trunk line
Reset button: System reset
FUN button: function button
Audio in: Audio input port (External music on hold)
Audio out: audio outpout port (External paging)
Control connector: ALU card to select NO/NC control connection
Power input: DV 24V, 3.75A

IPX-100 system installation & configuration
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TELECOMMUNICATIONS
System feature
1. abbreviation dail code (Speed dial –900 sets(system) ，personal(100sets)
2. DISA (IVR) auto attendant
3. Voice mail
4. One touch online recording
5. Voice mail message send to Email
6. Incoming call aggsignment
7. Outgoing dialing number barring plan
8. Anti-theft dail
9. CO group layer plan
10. Flexible station digit length setting (2-8 digits)
11. Auto attandent supports 3 period times (working, mid-break, off work)
12. Caller ID display
13. Station Call details (inconing outgoing & intercom)
14. SIP phone registration password
15. Individual station ring tone selection
16. 3-party conference
17. Conference room
18. Clock alarm(System, station)
19. Least cost route dail
20. Message indicator
21. staion grouping