Ericsson Premium User manual

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Premium Telephone
BusinessPhone Communication Platform
User Guide

Welcome
BusinessPhone – Premium Telephone2
Welcome Welcome to the User Guide for the Ericsson Analog Premium phone
in the BusinessPhone Communication Platform from Ericsson. The
BusinessPhone Communication Platform consists of:
•BusinessPhone 50
•BusinessPhone 128i
•BusinessPhone 250
The features described in this User Guide are related to version 5.1
of the BusinessPhone Communication Platform. Some might not
work in earlier versions of the system and/or might be protected by
a hardware dongle that has to be bought separately.
This guide will demonstrate how the Analog Premium phone helps
you access the functions of the BusinessPhone Communication
Platform.
The latest version of this User Guide can also be downloaded from:
http://www.ericsson.com/enterprise/archive/manuals.shtml
Note: Since the Ericsson Analog Premium telephone easily
can be switched between pulse and tone dialling it can be
connected to all types of telephone exchanges, but
remember that analog telephones must be connected to
analog lines.
ERICSSON MAKES NO WARRANTY OF ANY KIND WITH
REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be
liable for errors contained herein nor for incidental or consequential
damages in connection with the furnishing, performance or use of
this material.
Hereby, Ericsson Austria GmbH, A-1121 Vienna, declares that this
telephone, is in conformity with the essential requirements and
other relevant provisions of the R&TTE directive 1999/5/EC.
EN/LZTBS 151 301 R1A
© Ericsson Austria GmbH 2002
All rights reserved. No parts of this publication may be reproduced,
stored in retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording or
otherwise, without prior written permission of the publisher.

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Quick Reference Guide and Quick Reference Card
–Premium Telephone
Analog telephone for BusinessPhone Communication Platform
Answer calls
Answer: Lift handset
Answer on another
extension: Lift handset Ext. No. 6
Make calls
Internal calls: Lift handset Ext. No.
External calls: Lift handset 0
External No.
Common
abbreviated number: Lift handset Abbreviated No.
Individual abbreviated
number: Lift handset **
Abbreviated No. 0-9
Last external
number redial: Lift handset r
You get busy tone or no answer
Automatic call-back: 5Replace handset
Lift handset when called back
Camp-on: 4Keep handset off hook
Intrusion: 8
Conference
Ongoing
conversation: yCall 3rd party
y(To establish)
Replace handset (To leave)
Inquiry
Ongoing conversation: yCall 3rd party
Refer back
Switch between calls: y2
To terminate: y1
Transfer
Transfer a call: yCall 3rd party
Replace handset
Before or after answer)
Tandem configuration
Activate: Lift handset *28#
Replace handset
Deactivate: Lift handset #28#
Replace handset
Transfer a call
between members: yOwn directory No.
Replace handset
Reminder
Reminder (24 hours): Lift handset *32*
Reminder time #
Cancel reminder: Lift handset #32#
Account number
Costs on a selected
account no.: Lift handset *9*
Account number #
DISA and Message check:
DISA number Message system
Password
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Company number

Quick Reference Guide and Quick Reference Card –Premium Telephone
Call forwarding
Fixed diversion: Lift handset *21#
Internal diversion: Lift handset *21*
New No. #
Cancel: Lift handset #21#
Follow me, re-direct
from answering
extension: Lift handset *21*
Own No. *New No. #
Cancel: Lift handset #21*
Own No. #
Bypass call forwarding: Lift handset *60*
Ext. No. #
External diversion:
Program: Lift handset *22*
Line access code
External No. #
Cancel: Lift handset #22#
Re-activate: Lift handset *22*#
Messages
“Call me”:9#
Voice: 99Speak
Play-back: *
Re-record: 9Speak
Send: #
Receive messages: Lift handset *59#
Information
Enter information
(pre-text): Lift handset *23*
Enter “Info code”and
“Completing info”
(see below) #
Info code Completing info
Time of return 1. hour (00-23) minute (00-59)
Date of return 2. month (01-12) day (01-31)
Lunch 3. back at, hour minute
Meeting 4. back at, hour minute
Vacation 5. back, month day
Illness 6. back, month day
Individual abbreviated numbers
**0..................................................................
**1..................................................................
**2..................................................................
**3..................................................................
**4..................................................................
**5..................................................................
**6..................................................................
**7..................................................................
**8..................................................................
**9..................................................................
1
Special account numbers for business calls:
Account numberProject name
2
3
4
This is a part of EN/LZTBS 151 301 R1A
This is a part of EN/LZTBS 151 301 R1A. Subject to alteration without prior notice.

5BusinessPhone –Premium Telephone
Table of Contents
Table of Contents
page
Description ....................................................... 6
Incoming Calls ................................................. 9
Outgoing Calls ............................................... 11
During Calls .................................................... 14
Call Forwarding .............................................. 18
Information ..................................................... 23
Internal Messages .......................................... 26
Mailbox System .............................................. 31
Abbreviated Numbers .................................... 35
Group Facilities .............................................. 38
Other Useful Facilities ..................................... 41
Date and Time ............................................... 47
Security .......................................................... 48
Least Cost Routing ........................................ 51
Audible Adjustments ...................................... 52
Tones and Signals .......................................... 54
Useful Hints .................................................... 56
Installation ...................................................... 57
Troubleshooting .............................................. 60
Glossary ......................................................... 61
Index .............................................................. 63
Telephone Toolbox and Voice Guide ............... 65

Description
BusinessPhone –Premium Telephone6
Description
1Display
16 characters. Indicates call duration or date and time.
15
14 13
1
8910
11
12
2
5
4
76
16
18
17
(bottom side)
3

7BusinessPhone –Premium Telephone
Description
2 Programmable keys
Ten keys for storing frequently called numbers. You can store two
numbers per key (upper and lower), see section “Abbreviated
Numbers”on page 35.
3 Message waiting LED
A flashing light indicates a waiting message. See section “Internal
Messages”on page 26.
Note: This function is only valid for the Dialog 3185 MW
(Article number DBVA 404 4053/208 R1A).
4 Mute
To switch the microphone on or off. See section “During Calls”on
page 14.
5 Handset and speaker volume
To adjust the volume. See section “Audible Adjustments”on
page 52.
6 R-key
Used for example to make an inquiry, to transfer a call or to
establish a conference, see section “During Calls”on page 14. Can
be set to two different modes, see section “Audible Adjustments”
on page 52.
7 Line / Loudspeaker on/off
a. Line key for in and outgoing calls.
b. Loudspeaker on or off. See section “During Calls”on page 14.
8 Program
Storing numbers. See section “Abbreviated Numbers”on page 35.
Setting the clock. See section “Other Useful Facilities”on page 41.
9 Tone
Temporary change to tone dialling. See section “During Calls”on
page 14.
10 Last number redial / Pause key
a. Redial last number dialled.
b. Insert a pause if you have to wait for dial tone.
11 Ringing signal volume
Adjust ringing signal volume. See section “Audible Adjustments”on
page 52.
12 Ringing signal character
Adjust ringing signal character. See section “Audible Adjustments”
on page 52.

Description
BusinessPhone –Premium Telephone8
13 Tone / Pulse dialling
Switch between tone or pulse dialling. See section “Audible
Adjustments”on page 52.
14 Flash / Earth mode
Switch between “flash”(timed break) or “earth”mode for the R-key.
See section “Audible Adjustments”on page 52.
15 Clock on/off
See section “Date and Time”on page 47.
16 Loudspeaker
17 Microphone
18 Handset with hearing aid function
See section “Audible Adjustments”on page 52.
Please note: The handset may retain small metal objects
in the earcap region.

9BusinessPhone –Premium Telephone
Incoming Calls
Incoming Calls
A ringing signal indicates an incoming internal- or external call.
Answer calls
uLift the handset
On another extension
You can answer a call to another extension from any phone in your
office.
uz Lift the handset and call the ringing extension
You receive busy tone.
6Press

Incoming Calls
BusinessPhone –Premium Telephone10
Answer a second call
A call waiting tone will inform you, during a conversation, that a
second call is waiting on your phone. (See also Camp-on).
You have two options.
Option 1:
Finish the ongoing call:
dReplace the handset
The new call will be signalled on your phone.
uLift the handset to receive the new call
Option 2:
Ask your conversation partner to wait:
yd Press and replace the handset
The waiting call will be signalled on your phone.
uLift the handset to receive the new call
After finishing the new call:
dReplace the handset
Your first call will be signalled on your phone.
uLift the handset to receive the first call again
Handsfree
You can also answer calls handsfree.
lPress without lifting the handset
You are connected to the caller via the loudspeaker and
microphone.
(lPress to terminate a handsfree call