ESET SMART SECURITY 4 User manual

www.eset.com
ESET Smart Security 
Business Edition
Endpoint Internet security
Combining powerful management tools, ease of use for end users and stateoftheart
proactive threat detection, ESET Smart Security® is the most eective way to protect your
business’ valuable data assets while improving your compliance posture.
Management Console  Antivirus  Antispyware  Personal Firewall  Antispam

ESET Smart Security   Business Edition
FACT: The threats you aren’t aware of pose the greatest risk
FACT: Criminals know this, and are flooding the Internet with over , new
attacks a day. Some attacks target only a few users, making them very hard to
identify using traditional antivirus technologies
FACT: Over  million users worldwide trust ESET’s advanced heuristics
technology —ThreatSense® — to proactively defend themselves from
both stealthy and high-volume attacks
ESET Smart Security  is the most eective protection against today’s huge volumes of
Internet and email threats. ESET Smart Security combines award-winning ESET NOD®
proactive antivirus and antispyware protection with a powerful yet easy-to-use firewall
and robust antispam technology, all with business-grade management control. Integrated
SysInspector® makes it easy for IT administrators to diagnose and resolve problems.
Using advanced ThreatSense technology, ESET Smart Security proactively protects you from
new attacks even during the critical first hours of a malware outbreak when other vendors’
products aren’t aware the attack even exists. ESET Smart Security detects and disables both
known and unknown viruses, trojans, worms, adware, spyware, rootkits and other Internet
threats.
ESET Smart Security is also faster and lighter than other Internet security suites, so fast
your users usually won’t even notice it running. In fact, if you’re replacing an existing Inter-
net security suite, your users will likely notice their applications are running faster.
For your IT and security teams, it’s easy to build group policies and manage updates. For
end users, it’s incredibly easy to use and highly eective, so you’ll see fewer help desk calls
for virus outbreaks, or simple user questions.
ESET Smart Security is security you can trust to meet your business security goals, every hour
of every day.
KEY BENEFITS
Protection from the unknown
Award-winning ThreatSense technology uses multiple layers of threat detection to deliver
the most eective protection possible against new attacks. And ThreatSense is smart; it
not only generates far fewer annoying false positive alarms than any other product that
uses heuristics, but finds malware other antivirus products miss.
Built for speed
ESET Smart Security is lightning fast, so fast your users usually won’t even notice it’s
there. Even disk-intensive operations like performing a “full disk scan” run smoothly in the
background while your users work.
Supports complex compliance requirements
ESET Smart Security adds critical features, such as external drive access control and
scanning, Cisco Network Admission Control (NAC) compatibility, as well as enhanced
logging and reporting functions, to support your compliance initiatives.
Easy on user systems
ESET Smart Security is “lean and mean,” typically using just  MB of memory, a fraction of
what other products consume. Because it’s fast and light, upgrading your existing Internet
security to ESET Smart Security can literally be like buying a faster computer. It’s a great
way to realize extra life from your existing PCs.
Easy on end users
ESET Smart Security was already highly regarded for its ease of use. Now it’s even easier to
use, which will brighten your help desk manager’s day. From its compact and intuitive user
interface to its minimal use of alerts, self-training firewall and other new features, your
users will receive the best possible proactive detection against malware, without enduring
excessive system slowdowns and alerts, reboots or annoying false positives.
Easy to manage
ESET Remote Administrator provides a single management console to control an entire
network from a single screen—supporting tens or thousands of heterogeneous computers.
Installation, updates, alerts and other tasks are all easily managed from these intuitive
screens. ESET Smart Security can be configured with antispam and/or personal firewall
disabled to ensure compatibility with existing network security solutions. Integrated
SysInspector makes it easier for IT administrators to diagnose and resolve problems.

WHAT’S NEW
Enhanced Remote Administrator
Detecting unregistered clients and synchronizing with Active Directory are now easier than
ever. New parametric group feature dynamically update with endpoints that match specific
criteria to speed troubleshooting and reporting. Multi-platform management means one
console is all you need to manage ESET solutions for Windows, Mac, Linux and mobile
OSes.
Smarter scanner
Threats don’t always enter your network in ways you expect. ESET Smart Security inspects
SSL-encrypted communication channels like HTTPS and POPS and intelligently scans
compressed files to find hidden threats other products miss. Proactive protection begins at
the earliest point in system startup to ensure your network is always secure.
Timesaving firewall
The new Learning Mode saves time by automatically creating firewall rules by observing
how you use your computer, while oering advanced firewall modes for power users. Pair
customized firewall profiles with trusted network zones and have appropriate firewall rules
applied automatically based on detected network presence.*
Trusted zone authentication
Identify trusted network zones by network configurations (a configurable combination
of host/DNS/DHCP server IP address, wireless SSID, connection profile, etc.) or securely
authenticate into a network using ESET Authentication Server.*
Upgraded antispam
ESET Smart Security now takes care of annoying spam with a smaller, faster and even
more eective spam filter. Native integration with Microsoft Outlook, Microsoft Outlook
Express, Mozilla Thunderbird, Windows Mail and Windows Live Mail. ESET Smart Security
makes spam filtering and messaging security simple for your business.
Removable media security
Threats can enter PCs from removable media such as USB thumb drives. For self-running
media, ESET Smart Security scans AUTORUN.INF and associated files on mount and scans
any file on any removable device on access or on demand. Power users can also adjust ESET
Smart Security to perform additional levels of scanning on removable media.
System tools
Compared to other security suites, ESET SysInspector takes the most detailed “deep-
dive” snapshot of a system’s processes. It simplifies diagnosing infected systems by
scanning system processes to find hidden threats, then assigns color-coded risk levels
to all potentially threatening files. It can be used by your security and IT pros to help
identify how a system was breached, or discover what’s been changed on a system. The
SysRescue feature creates bootable rescue CD/DVD or USB drives to help you repair an
infected computer.
Selfdefense and HIPS
ESET Smart Security has built-in technology to prevent malicious software from
corrupting or disabling it, so you can rest assured your system is always protected.
Host-based Intrusion Prevention System (HIPS) protects your system from malware or
any unwanted activity attempting to negatively aect the security of your computer. It
couples advanced behavioral analysis with the detection capabilities of a network filter
to monitor running processes, files and registry keys, and actively block inappropriate
attempts to modify the OS or applications.
Usability improvements
For administrators, version 4 oers:
• Firewall rules merge wizard makes it easy to profile, merge and edit firewall rules
for select endpoints, groups or the entire network
• License Manager with simplified tools to manage multiple licenses with dierent terms
• Read-only access for management console, which enables multiple administrators
to share tasks without risk of overwriting configurations
• Notification Manager to keep administrators informed of all key events with
customizable alerts
• Full support of Cisco Network Admission Control (NAC) in support of compliance
initiatives
• Advanced Protection status screen that informs you of threat detections
• Password protection that prevents ESET Smart Security from being uninstalled by
unauthorized employees or visitors
* Available with version . or later.

ESETSSBEFly
System requirements
Processors supported Intel or AMD x / x
Operating systems Microsoft Windows  SP
Microsoft Windows XP SP - and -bit editions)
Microsoft Windows Vista SP - and -bit editions)
Microsoft Windows  - and -bit editions)
Memory  MB
Disk space (download)  MB
Disk space (installation)  MB
www.eset.com
  ESET, LLC. All rights reserved. ESET, the ESET Logo, ESET SMART SECURITY, ESET.COM, ESET.EU, NOD, VIRUS RADAR, THREATSENSE, SYSINSPECTOR, THREAT RADAR
and THREATSENSE.NET are trademarks, service marks and/or registered trademarks of ESET, LLC, and/or ESET, spol. s r.o. in the United States and certain other jurisdictions.
All other trademarks and service marks that appear in these pages are the property of their respective owners and are used solely to refer to those companies’ goods and services.
Americas & Global Distribution
ESET, LLC
 West Ash Street
Suite 
San Diego, CA 
U.S.A.
Toll Free: +  
Tel. +  
Fax. +  