Essence Smartcare Care@Home MDsense User manual

Multi-dimensional fall sensor
Care@Home™
MDsense
Getting Started
smartcare

Where to Install
The effective detection distance for
MDsense is up to 4 x 4 m (13 x 13 ft.)
In the corner with a distance of exactly
210 cm (82½ inches) between the
bottom of the MDsense and the floor

Avoid
Near heater or air
conditioner
In front of a
mirror
Moving objectsObscured
Anywhere within an 80cm (2.6 ft.) radius
of the mounting location

Installing the MDsense
Remove the lens covering
Press here
Remove the battery compartment
1
2

Installing the MDsense
4
Insert the batteries
Press the PAIRING button on
the Care@Home™ control panel
for three seconds
PAIRING
Button
Control Panel
3

Replace the battery compartment.
The control panel responds with a
voice message
1
5
Press the PAIRING button on the
Care@Home™ control panel twice.
The three indication LEDs blink, the
control panel responds with a voice
message, and the control panel
activity LED blinks blue once
PAIRING
Button
Control Panel
Range Test
An installation mode lasting 20
minutes is initiated
6

RESET
Button
Control Panel
2
3Press the RESET button on the Care@
Home™ control panel. The control
panel responds with a voice message
and the control panel activity LED
blinks blue once. The three indication
LEDs stop blinking
Standing at the installation location,
pull out the socket cover. The LED
blinks red once. The control panel
responds with a voice message and
the control panel activity LED blinks
blue once. Replace the socket cover
or insert the pull cord or power
cord

Peel off the short protective strip
1
2Place the MDsense in a corner and press
it against the wall for three seconds
until the glue sticks
Mounting the MDsense
Peel off

Testing the MDsense
1
During this test the technician must
be alone in the room
Walk in front of the MDsense. The
LED flashes quickly
Lie on the floor. The red LED will turn
off for up to 10 seconds. After 10
seconds, the red LED turns on again
and remains solid for approximately
20 seconds. After approximately 20
seconds, the red LED turns off unless
a fall is detected
If a fall is detected the red LED blinks
slowly. The control panel emergency
LED blinks, an emergency alarm
is initiated, and the control panel
responds with a voice message
2

RESET
Button
Control Panel
To prevent the control panel
calling the service center, press
the RESET button. The control
panel emits a short beep and the
control panel emergency LED
stops blinking
The MDsense requires a learning
phase after installation. During
this time, the MDsense does
not transmit any alarms while
it learns the room settings and
identifies problematic areas. The
MDsense starts normal operation
after the learning phase has been
completed. This can take up to
seven days depending on room
conditions.
3
Testing the MDsense

Using an advanced fall detection
algorithm with state-of-the-art
technology, this wireless fall sensor does
not require the resident to wear any
detection device. When integrated with
Care@Home™, the MDsense can detect
a resident’s fall regardless of whether the
room is brightly lit or completely dark.
The MDsense is the perfect fall sensor
for any home or retirement facility.

Legal notice:
https://www.essencesmartcare.com/privacy-notice
For more information, see:
https://www.essencesmartcare.com/assistance-center
© 2023 All rights reserved to Essence SmartCare Ltd.
www.essencesmartcare.com • [e-mail]
ESUG05239 Rev. 1.3