Eurotek Elite Series User manual

©NeuroTek 2021
©NeuroTek 2020
NeuroTek Elite Series Wireless Pulsers
Quickstart Guide
Important: Please read all instructions completely
before operating this device
TECHNOLOGY FOR THE MIND

©NeuroTek 2021
11435 Challenger Ave
Odessa, FL 33556
www.neurotekcorp.com
Phone: [phone]
[email protected]
©NeuroTek 2020
Liability Disclaimer
This product is a tool designed to assist the clinician in the administration of
(EMDR). The purchaser/clinician agrees to accept full responsibility for any
harmful results and/or undesirable consequences obtained from the use of
this machine.
The manufacturer of this machine shall not be held liable for adverse aects
caused to clients resulting from the administration of EMDR or any other
form of therapy using this machine.
Any unexpected reactions, results, or behavior noted as a result of the
administration of EMDR, either using this product or by other methods,
should be immediately reported to the EMDR Institute.
Limited Warranty
The manufacturer warrants this equipment to the original purchaser against
defective material or workmanship during the warranty period from the date
of purchase. The manufacturer’s responsibility under this warranty is limited
to the repair or replacement of defective parts.
The warranty period:
Ninety (90) days on components that connect with wires. This includes
cables, wired pulsers, headphones and AC Adapters. One (1) year on all other
parts and components. The manufacturer reserves the right to determine
whether the part or parts failed because of defective material, workmanship
or other causes. Failure caused by accident, normal wear, alteration, misuse,
tampering, negligence or improper packaging of returned units is not cov-
ered by this warranty. This warranty is void when product is used by multiple
therapists in a shared environment. Please be advised that if a product is
returned for warranty service and no defects are found or the problem is due
to a weak/dead battery or operator error a shop charge and return shipping
costs may be charged. All warranty repairs must be done by NeuroTek or a
representative designated by NeuroTek. Any repair to the equipment other
than by these authorized facilities voids this warranty. The rights under this
warranty are limited to the original purchaser and may not be transferred to
subsequent owners. To receive warranty service, you must rst contact Neu-
roTek for a return authorization number. This number will be used for track-
ing your return. Send the complete unit, postage paid, to NeuroTek. Include a
description of the problem you are having and a daytime phone number.
12100 W. 52nd Ave. #116
Wheat Ridge CO 80033
www.neurotekcorp.com
Phone: [phone]
Fax: [phone]
[email protected]
Limited Warranty
The manufacturer warrants this equipment to the original purchaser against
defective material or workmanship during the warranty period from the date
of purchase. The manufacturer’s responsibility under this warranty is limited
to the repair or replacement of defective parts.
The warranty period:
90 days on components that connect with wires. This includes cables, wired
pulsers, headphones and AC Adapters. Batteries are excluded from this
warranty. One year on all other parts and components. The manufacturer
reserves the right to determine whether the part or parts failed because
of defective material, workmanship or other causes. Failure caused by
accident, normal wear, alteration, misuse, tampering, negligence or improper
packaging of returned units is not covered by this warranty. Please be
advised that if a product is returned for warranty service and no defects
are found or the problem is due to a weak/dead battery or operator error a
shop charge and return shipping costs may be charged. All warranty repairs
must be done by NeuroTek or a representative designated by NeuroTek. Any
repair to the equipment other than by these authorized facilities voids this
warranty. The rights under this warranty are limited to the original purchaser
and may not be transferred to subsequent owners. To receive warranty
service, you must rst contact NeuroTek for a return authorization number.
This number will be used for tracking your return. Send the complete unit,
postage paid, to NeuroTek. Include a description of the problem you are
having and a daytime phone number.

©NeuroTek 2021
©NeuroTek 2020
Package Contents
Adapter
Pulsers and Base
Product Features
©NeuroTek 2020
Package Contents
Adapter
Pulsers and Base
Product Features
©NeuroTek 2020
Package Contents
Adapter
Pulsers and Base
Product Features
©NeuroTek 2020
Package Contents
Adapter
Pulsers and Base
Product Features
©NeuroTek 2020
Package Contents
Adapter
Pulsers and Base
Product Features

©NeuroTek 2020
Wireless Pulsers Quickstart Guide
➊Charging the Wireless Pulsers
➋Turning on Wireless Pulsers and Battery level
The LEDs on the wireless
pulsers are also the ON/
OFF buttons. Press and
hold until the green light
stays on. Lights will
indicate a need for
charging by ashing.
The Wireless Pulsers can be used with the Advanced and De-
luxe Tacs. The Charging Base can also power other devices.
Plug adapter into
the Pulser base
Base can be used to
charge other devices
©NeuroTek 2021
©NeuroTek 2020
Wireless Pulsers Quickstart Guide
➊Charging the Wireless Pulsers
➋Turning on Wireless Pulsers and Battery level
The LEDs on the wireless
pulsers are also the ON/
OFF buttons. Press and
hold until the green light
stays on. Lights will
indicate a need for
charging by ashing.
The Wireless Pulsers can be used with the Advanced and De-
luxe Tacs. The Charging Base can also power other devices.
Plug adapter into
the Pulser base
Base can be used to
charge other devices
Place pulsers on the base to
charge. These lights are solid
red while charging, and are solid
green when charged. Once the
pulsers are fully charged they
should be removed from the
charging base or lifted o the
charging pins to avoid discharge.
©NeuroTek 2020
Wireless Pulsers Quickstart Guide
➊Charging the Wireless Pulsers
➋Turning on Wireless Pulsers and Battery level
The LEDs on the wireless
pulsers are also the ON/
OFF buttons. Press and
hold until the green light
stays on. Lights will
indicate a need for
charging by ashing.
The Wireless Pulsers can be used with the Advanced and De-
luxe Tacs. The Charging Base can also power other devices.
Plug adapter into
the Pulser base
Base can be used to
charge other devices

©NeuroTek 2021
©NeuroTek 2020
➌Wireless Pulsers Connection
✓
✓
Manually select the
devices to pair and
press connect.
Wireless pulsers
show up as left and
right and both must
be selected. Press
connect to pair.
Manually select
each pulser. Press
remove or connect.

©NeuroTek 2021 Version 2.0
Issue
Normal Pulser charging
Solution
Charging is shown by the LED on the
charger dock below the Pulser.
Flashing = not connected to Pulser
Solid red= charging
Solid green=full charge
Pulser LED continues to ash
when Pulser is on the dock
Troubleshooting Guide
Check that Pulser is seated into the dock
and makes contact with the spring pins.
Check if the spring pins are dirty or other
obstacle is preventing the pins from making
contact with the Pulser pads. Clean them or
remove obstacle.
Check if spring pins are damage which
prevents them from making contact. If so,
may require replacement of the charging
station.

©NeuroTek 2021 Version 2.0
The Tac distance to the Pulser should not be
more than 15 feet. Try moving closer and
reconnect the Pulser.
Make sure the patient is not covering the LED
area of the Pulser with their hands, as this
blocks the antenna.
The Tac should be in direct line of sight with
the Pulser for best operation.
Delete all the devices from the Tac and
reconnect.
Connection dropped with
one or both Pulser during a
session
If connection issues continue
©NeuroTek 2020
➌Wireless Pulsers Connection
✓
✓
Manually select the
devices to pair and
press connect.
Wireless pulsers
show up as left and
right and both must
be selected. Press
connect to pair.
Manually select
each pulser. Press
remove or connect.
©NeuroTek 2020
➌Wireless Pulsers Connection
✓
✓
Manually select the
devices to pair and
press connect.
Wireless pulsers
show up as left and
right and both must
be selected. Press
connect to pair.
Manually select
each pulser. Press
remove or connect.
Settings
Wireless Devices
Wireless Devices List
Brightness
Power Savings
Disposable Battery
Rechargeable Battery
©NeuroTek 2020
➌
Wireless Pulsers Connection
✓
✓
Manually select the
devices to pair and
press connect.
Wireless pulsers
show up as left and
right and both must
be selected. Press
connect to pair.
Manually select
each pulser. Press
remove or connect.
Issue Solution
Troubleshooting

Press play and then pause again to reestablish
the synchronization of the Pulser.
One pulser continues to run
after pause is pressed during
a session
23 30
PLAY
Issue Solution
Troubleshooting
©NeuroTek 2021 Version 2.0

Verify that the adapter used is rated at 2.1A
on the label.
Cannot charge peripheral
device (phone) with the
charger dock
©NeuroTek 2020
Package Contents
Adapter
Pulsers and Base
Product Features
©NeuroTek 2020
Package Contents
Adapter
Pulsers and Base
Product Features
Adapter
Pulser and Base
Adapter
socket
Issue Solution
Troubleshooting
©NeuroTek 2021 Version 2.0

For further assistance please email us at:
[email protected], or call 727-372-0104.
Our normal oce hours are 7:30 a.m. - 4:30 p.m. EST
Monday through Friday.
If the pulser is frozen and won’t turn o, please use a small
paper clip and insert it into the small hole on the inside of
the pulser near the tip. You will feel the button click and this
should turn o your pulser and reset it.
Troubleshooting
©NeuroTek 2021 Version 2.0
©NeuroTek 2020
Wireless Pulsers Quickstart Guide
➊Charging the Wireless Pulsers
➋Turning on Wireless Pulsers and Battery level
The LEDs on the wireless
pulsers are also the ON/
OFF buttons. Press and
hold until the green light
stays on. Lights will
indicate a need for
charging by ashing.
The Wireless Pulsers can be used with the Advanced and De-
luxe Tacs. The Charging Base can also power other devices.
Plug adapter into
the Pulser base
Base can be used to
charge other devices
The reset button is
located on the inside
near the tip.

11435 Challenger Ave
Odessa, FL 33556
727-372-0104
www.neurotekcorp.com
©NeuroTek 2021