EVERCROSS EV2 User manual
Hoverboard with Seat Attachment
V2021.0.1
Operation Manual
EVERCROSS EV2
Even if you have ridden a hoverboard for years, it is important for you
and every rider to read this manual before using this product.
*Images used in this manual may vary slightly from the product and are for reference purposes only.
IMPORTANT:
KEEP FOR FUTURE REFERENCE
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Warning································································2
Operating Principals·················································3
Introduction····························································4
Before Riding·························································5
Riding Your Ev2 Hoverboard·····································6
Controls And Display·············································6-7
Charging Your Ev2 Hoverboard·······························7-8
Bluetooth Speaker··················································9
Smart Phone App··················································10
Calibrate Your Hoverboard·······································11
Safety Precautions·················································12
Safety Alerts·························································13
Safety Checklist····················································14
Warranty·····························································15
CATALOGUE
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1
HELMETS
SAVE LIVES!
Always wear a properly fitted helmet that complies with safety
standards when you ride your hoverboard.
CORRECT FITTING:
Make sure your helmet
covers your forehead.
INCORRECT FITTING:
Forehead is exposed and
vulnerable to serious injury.
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Thank you for purchasing the EVERCROSS EV2 Hoverboard.
Please read all instructions carefully before using and retain this
manual for future use and reference.
• In order to avoid dangers that are caused by collisions, falls, and loss
of control, please learn how to ride the EV2 safely.
• You can learn operating skills by reading the product manual and
watching videos.
• This manual includes all operating instructions and precautions, and
users must read it carefully and follow the instructions.
• All users are responsible for any consequences caused by violating
warning contents or prompt operations.
1.Use only the supplied charger with this hoverboard.
2. Do not ride on icy or slippery surfaces.
3. Read the user manual and warnings before riding.
4. Store the EV2 in a dry, ventilated environment.
5. When transporting the EV2, avoid violent crashes or impact.
PLEASE READ THE USER MANUAL THOROUGHLY.
This manual applies to the EVERCROSS EV2 Hoverboard.
ATTENTION
Failure to follow the basic instructions and safety precautions listed in
the user manual can lead to damage to your device, other property
damage, serious bodily injury, and even death.
WARNING!
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OPERATING PRINCIPALS
The device uses digital electronic gyroscopes and acceleration sensors
to control balance and motion, depending on the user's center of gravity.
The device also uses a control system to drive the motors that are
located within the wheels. The device has a built-in inertia dynamic
stabilization system that can help assist with balance when moving
forward and backwards, but not while turning.
WARNING
Any EV2 Hoverboard that does not work properly can
cause you to lose control and fall. Inspect the entire
device thoroughly before every ride, and do not ride it
until any problems have been corrected.
SPECIFICATIONS
Model EV2
Net Weight 13.89 lbs (6.3 kg)
Load 44-220 lbs (20-100 kg)
Max Speed Up to 9.32 mph (15 km/h)
Max Distance Range Up to 6.2 miles (10 km)
Max Incline Angle 15°
Minimum Turning Radius 0°
Battery Type Lithium-ion
Battery Voltage 24 V
Battery Capacity 4.0 Ah
Wheel Size 6.5 Inches
Tire Type Non-Pneumatic Solid Tires
IP Rating IPX4
Bluetooth Range Up to 33ft
Bluetooth Speaker V2.0 with stereo sound quality
TIP - To increase your stability, you must shift your weight in order to
overcome the centrifugal force during turns, especially when entering
a turn at higher speeds.
Warm Tips: The above datas may vary depending on riding
conditions, rider weight, climate, and/or proper maintenance.
(For safety, the hoverboard will alarm if the
speed exceeds 12 KM/H)
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The EV2 hoverboard is a personal transporter. Our technology and
production processes are developed with strict testing for each EV2.
Riding without following the contents of this manual may lead to damage
to your device, or may cause bodily injury.
This manual is designed to give you the information you need for the
safe operation and maintenance of your EV2. Please read it thoroughly
before riding your EV2.
INTRODUCTION
PACKAGE CONTENTS
• EVERCROSS - EV2 Hoverboard
• Charge Adapter
• Operation Manual
1. Fender
2. Left Foot Mat
3. LED Status Indicator
4. Power/Battery Indicator
5. Right Foot Mat
6. Non-Pneumatic Solid Tires
7. LED Light
8. Charge Port (Located in rear)
9. Power Button (Located in rear)
10. Protective Chassis Casing
FEATURES/PARTS
12 5
78
10 9
6
3 4
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WARNING
Any hoverboard that does not work properly can cause
you to lose control and fall. Inspect the entire device
thoroughly before every ride, and do not ride it until any
problems have been corrected.
BEFORE RIDING
EVERCROSS EV2 HOVERBOARD OPERATION
It is important that you fully understand all elements of your Hoverboard
EV2. If these elements are not used correctly, you will not have full
control of it. Before you ride fast, or outside of a controlled environment,
learn the functions of the various mechanisms on your Hoverboard EV2.
Practice using the elements of your EVERCROSS EV2 Hoverboard at
slower speeds in a flat, open area before taking it on public roads.
Ensure that your EVERCROSS EV2 Hoverboard are in proper working
order each and every time you ride. If a part of the Hoverboard does
not function correctly, please contact our Customer Support Center.
• Ensure the battery of your hoverboard is fully charged before riding it.
• Check to ensure the tires of your scooter are not worn.
• Check to ensure all connections are maintained on your hoverboard.
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RIDING YOUR EV2 HOVERBOARD
CONTROLS AND DISPLAY
Ensure your seat attachment is fully assembled and correctly installed
onto your hoverboard with all straps and screws secured in place.
Ensure your hoverboard is properly maintained as well. Failure to do
so may result in serious bodily harm or death and damage to the unit.
Follow the steps below to begin riding your EV2 Hoverboard.
1. Turn on your hoverboard.
2. Sit comfortably in the hoverboard seat attachment.
2. Place your feet onto the foot rests.
3. Firmly grip both handle bars and slowly push them downward
simultaneously to move forward.
4. When riding, slowly pull both handle bars upwards simultaneously to
brake.
5. To reverse, slowly pull both handle bars upwards simultaneously.
6. To turn right, push the right handle bar down while holding the left
handle bar in neutral position.
7. To turn left, push the left handle bar down while holding the right
handle bar in neutral position.
PLEASE READ THE FOLLOWING INSTRUCTIONS CAREFULLY
TURNING YOUR DEVICE ON/OFF
Power On: Take your device out of the box and place it flat on
a level surface. Press the power button once. Check the battery
LED indicator. The battery indicator light should be lit, indicating
the device is powered on.
Power Off: Press the power button once.
MAT SENSOR
There are four sensors under the foot mats on your EV2 Hoverboard.
When the user steps off the hoverboard mats, it will automatically initiate
self-calibration.
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The display board is located in the middle of the EV2 Hoverboard.
• Green LED light indicates the device is charged above 20 percent.
• Red LED light indicates the power is down to 10 percent or lower.
When the LED light turns red, please recharge the device.
When riding the hoverboard, you must ensure you are
stepping on the foot mats. Do not step or stand on any other area of your
hoverboard.
Do not put items on the foot mats. Doing so will make the
EV2 turn on, and increase the probability of collision and cause injury to
people, riders, or damage the device.
STATUS INDICATOR
When the operator triggers the foot mats, the LED Status Indicator will
light up, which indicates that the EV2 Hoverboard is now ready for use.
When the system has an error during operation, the status LED light will
turn red (for more details see SAFETYALERTS).
BATTERY INDICATOR
CHARGING YOUR EV2 HOVERBOARD
Your EV2 Hoverboard comes with a built-in lithium ion battery pack.
Be sure to charge the battery in a clean, dry location away from
direct sunlight, flames or sparks.
• Initial charge time: 6 hours.
• Recharge time: up to 2-4 hours.
• Please use only the original charger provided.
• Make sure that there is no dust, debris or dirt inside the port.
• Always charge the battery immediately after riding. Failure to recharge
battery periodically may result in a battery that will not accept a charge.
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Charger
NOTE:
Wall outlet - Green (stand by)
Wall outlet and Hoverboard - Red
(charging)
Wall outlet and Hoverboard - Green
(charged)
1. Plug the charger plug into
wall outlet. The light on the
charger should be green.
Note: If green light (LED)
does not turn on, try a
different outlet.
2. Plug the charger into the charger
port on the EV2 Hoverboard. The
light on the charger should turn yellow
during charging. The light will turn
green again when charging is
complete.
Battery Power Level Indicators
• Solid Green: Battery power level is 15 to 100 percent.
• Flashing Red: Battery power level is 5 to 15 percent, recommend
charging.
• Run time: Up to 1-2 hours of continuous ride time. (Run time may
vary depending on riding conditions, rider weight, climate, and/or
proper maintenance.)
• The charger supplied with the EV2 should be regularly examined for
damage to the
cord, plug, enclosure and other parts. In the event of such damage,
the Hoverboard must not be charged until it has been repaired or
replaced.
• It has built-in overcharge protection to prevent battery from being
overcharged.
Note: If the charger gets warm during regular use, this is a normal
response and is no cause for concern.
(Note: Charger design may
vary from one shown)
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BLUETOOTH SPEAKER
The EV2 Hoverboard has a powerful built-in wireless speakers so
you can play your music while riding.
1. Ensure your EV2 Hoverboard is turned off. If it is not, please turn it off
first before pairing.
2. Turn on your EV2 and the speakers will announce that it’s waiting for
a Bluetooth connection. This will indicate your EV2 speaker is now in
pairing mode.
3. Place the EV2 and the Bluetooth device to which you would like to
pair it within the operating distance. We recommend keeping the two
devices no further than 3 feet apart during pairing.
4. Ensure Bluetooth is enabled on your phone or music device. Refer to
manufacturer’s instructions for how to enable Bluetooth on your device.
5. Once you have activated Bluetooth on your device, select the option
from the list of available Bluetooth devices.
6. Please note, pairing mode on the EV2 will last for two minutes. If no
devices are paired after two minutes, the EV2 speaker will automatically
return to standby mode.
7. If pairing is unsuccessful, turn off the EV2 first and repair following the
aforementioned steps.
NOTE: Once you have paired the EV2 speaker with a device, the
speaker will remember this device and will pair automatically when the
device’s Bluetooth is activated and in range. You can reconnect a
previously paired device without going through the pairing or PIN
process on up to two devices.
Once the EV2 Bluetooth speaker is paired to your device, you can
stream music wirelessly through it. Select the track you wish to listen to
on your device to listen via the speakers. All volume and track controls
will be made using your music device.
PAIRING THE SPEAKER
LISTENING TO MUSIC
9
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SMART PHONE APP
10
Your EV2 is an App-enabled hoverboard that works with most mobile
devices. You must download the EVERCROSS app in order to change
certain features of your hoverboard.
You could download the APP in the following two ways:
Method 2: Please scan
the following QR code to
download the app.
Warm Tips: Please note that your hoverboard must be powered on and
your smart phone’s Bluetooth must be enabled.And then, pairing with
the selected hoverboard and use the PIN “000000”.
More fun and useful EVERCROSS APP functions are waiting for you to
explore and discover!
Method 1: Search for the APP
named "EVERCROSS" from
either the App Store or Google
Play Store to download.
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CALIBRATE YOUR HOVERBOARD
Many problems that surfaces are due to misconfigurations on the gyro
board. Most often they are off balance and in that state your hoverboard
does not know if you’re on a flat surface, going up/downhill or even if you
are standing on it or not.
There are numerous more problems that can be helped with a
re-calibration of your board and we highly recommend everyone that
has a problem with their hoverboard to test calibrating it first, before
you start looking at repair options like changing your motherboard or
the altitude/gyro boards.
Step-by-step guide to calibrating your hoverboard in 10
seconds.
-Make sure your hoverboard is standing on a flat surface and with
both upper LED-indicators in level with each other.
-Press the power button and keep it depressed.
-Your hoverboards front LED-lights will flash fast 5 times before it
starts blinking with a longer interval.
-Release the button and restart your hoverboard.
• The hoverboard is shaking when you mount it or go uphill. This
happens more often if it’s kids who are using the hoverboard, due to
their low weight the gyros have a hard time keeping you in balance if
they are not correctly configured.
• It might beep when you start it but won’t let you take off.
• You have the hoverboard in perfect balance but it still wants to spin
around.
• When you ride the hoverboard straight it draws to the left/right.
Here are some very common problems that can be fixed by recalibrating
your hoverboard.
You’re done calibrating the gyro boards and your hoverboard is now
perfectly leveled. It now knows in what direction you’re riding and what
incline it’s currently going in. The best thing about a calibration problem
is that it’s easy to complete and you can do it wherever you are.
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SAFETY PRECAUTIONS
The first rule in safe riding is to use common sense. A scooter is
vulnerable; it cannot protect you in a crash, against impact, or loss of
control the way driving a car can. It does not have bumpers or airbags
as a car does. This section is a guide of safe riding practices for on
and off-road operation. Make sure you are using your EV2 Hoverbaord
properly.
Different localities and countries have different laws governing riding
on public roads, and you should check with local officials to ensure you
are complying with these laws.
EV2 Hoverboard is not liable for tickets or violations given to riders
who do not follow these regulations.
When you ride in low-visibility conditions such as fog, dusk, or
night, you might be difficult to see, which could lead to a
collision. In addition to keeping your headlight on, wear bright,
reflective clothing when riding in poor lighting conditions.
• For your safety, always wear a helmet that meets safety standards.
In the event of an accident, a helmet can protect you from serious
injury and in some cases, even death.
• Obey all local traffic laws. Obey red and green lights, one-way
streets, stop signs, pedestrian crosswalks, etc.
• Ride defensively; expect the unexpected.
• Give pedestrians the right-of-way.
• Do not ride too close to pedestrians and alert them if you intend to
pass them from behind.
• Slow down at all street intersections and look to the left and right
before crossing.
Think about safety when you ride. You can prevent many accidents if
you think about safety. Below is a helpful checklist for Compact riders.
WARNING
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While riding your EV2 Hoverboard, if there is a system error or improper
operation performed, the device will prompt the user in a variety of ways.
The following are common occurrences where you will hear the Safety
Alerts. These notices should not be ignored, but appropriate action
should be taken to correct any illegal operation, failure or errors.
• Unsafe riding surfaces (uneven, too steep, unsafe, etc.)
• When you step on the device, if the platform is tilted more than 10
degrees forward or backward.
• Battery voltage is too low.
• The device is still charging.
• During operation, the platform self initiates to tilt due to excess speed.
• Overheating, or motor temperature is too high.
• The device has been rocking back and forth over 30 seconds.
• If the system enters protection mode, the alarm indicator will light up
and the board will vibrate. This typically occurs when the battery is
about to run out of power.
• If the platform is tilted forward or backward more than 15 degrees,
device will power off and stop suddenly, possibly causing the rider to
lose balance or fall off.
• If any or both tires are blocked, the device will stop after 2 seconds.
• When the battery level has depleted below protection mode, the
device engine will power off and stop after 15 seconds.
• While sustaining a high discharge current during use (such as driving
up a steep slope for a long period of time), the device engine will power
off after 15 seconds.
SAFETY ALERTS
When the EV2 turns off during a SafetyAlert, all operation
systems will halt. Do not continue attempting to ride the EV2
when the system initiates a stop. Turn your hoverboard off and
back on to unlock it from a Safety Lock.
WARNING
You will notice the Running Indicator Light will turn RED and you will
hear a beep sound alerting you to take precaution and cease operation,
which may make the hoverboard stop suddenly.
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SAFETY CHECKLIST
• Do not ride above your skill level. Ensure you have had enough
practice with all functions and features of your EV2 Hoverboard.
• Do not ride too fast -- with increased speed comes increased risk. If
you are moving at a higher speed, small bumps can turn into large
impacts, leading to a higher risk of injury if an accident occurs.
• Before stepping on your hoverboard, make sure it is placed flat on
level ground, the power is on, and the Running Indicator light is green.
Do not step on if the Running Indicator is red.
• Do not operate the device in crowded areas. If you and your friend(s)
are riding EV2 Hoverboard together, be sure to keep a safe distance
between each other to prevent collisions, property damage, serious
injuries or even death.
• Do not operate the device while under the influence of drugs and/or
alcohol.
• Do not continuously spin in place, it will cause dizziness and increases
risk of injury.
• Do not ride in or near puddles of water, mud, sand, stones, gravel,
debris or near rough and rugged terrain.
• Do not ride in inclement weather: snow, rain, hail, sleek, on icy roads
or in extreme heat.
• Bend your knees when riding on bumpy or uneven pavement to
absorb the shock and vibration and help you keep your balance.
• If you are unsure if you can safely ride on a specific terrain, step off
and carry your device. ALWAYS BE ON THE SIDE OF CAUTION.
• Do not ride your device near motor vehicles or on public roads.
• Individuals with lack of balance should not attempt to operate the
device.
• Young children and the elderly should not operate the device without
proper instruction and supervision.
• At higher speeds, always take into consideration longer stopping
distances.
• Do not turn sharply, especially at high speeds.
• Do not exceed the maximum or minimum weight limits.
• This shall not be operated to perform racing, stunt riding, or other
maneuvers, which may cause loss of control, or may cause
uncontrolled operator/passenger actions or reactions.
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WARRANTY
This product comes with a 30 day limited replacement warranty for
manufacturer’s defects. This includes defects to the motor, gyroscopic
sensor battery, etc.
The following conditions comprise the requirements and
scope of our warranty conditions:
1) The warranty does not cover over-charging, or damages due to
improperly maintaining lithium-ion battery installed in unit. The
warranty does not cover tires and other parts,
which are considered consumables, parts that break easily such as
glass or plastic or defects based on normal wear and tear.
2)The warranty will be performed in such a way that we shall decide
whether to repair the defective parts or to replace them with working
parts free of charge. EVERCROSS reserves the right to exchange the
product for a replacement product of equal value if the product sent in
cannot be repaired within a reasonable time or at a reasonable cost.
3) The warranty claim does not apply if repairs or other work is carried
out by unauthorized persons or if our products are equipped with
additional parts or accessories that are not approved for our product.
4) Warranties that have been activated do not cause the warranty
period to be extended, nor do they trigger a new warranty period. The
warranty period for any replacement parts installed ends with the
warranty period for the entire product.
5) Any other further claims are excluded, especially those for replace-
ment due to damage caused to the outside of the product, provided
there is no obligatory legal liability.
EVERCROSS can refuse any service claim made that is not
for pricing and availability of repairs, outside of warranty.
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