EverFocus EBN288/368 User manual

Value IP Series Outdoor Network Camera
2-Megapixel 288 Series / 3-Megapixel 368 Series
User’s Manual
EBN288/368
EZN288/368 EZN288/368M
EDN288/368M
Copyright © EverFocus Electronics Corp.
Release Date: March, 2017

Copyright 1995-2017 EverFocus Electronics Corp.
Disclaimer
All the images including product pictures or screen shots in this document are for example
only. The images may vary depending on the product and software version. Information
contained in this document is subject to change without notice.
Copyright
All rights reserved. No part of the contents of this manual may be reproduced or transmitted in
any form or by any means without written permission of the EverFocus Electronics
Corporation.
EverFocus
12F-1, No.79, Sec. 1, Shin-Tai Wu Road,
Hsi-Chih, New Taipei City, Taiwan
TEL: [phone]
FAX: [phone]
www.everfocus.com.tw
March, 2017

i
About this document
All the safety and operating instructions should be read and followed before the unit is operated. This
manual should be retained for future reference. The information in this manual was current when
published. The manufacturer reserves the right to revise and improve its products. All specifications are
therefore subject to change without notice.
Regulatory Notices
FCC Notice "Declaration of Conformity Information"
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
- Consult the dealer or an experienced radio/TV technician for help.
Warning: Changes or modifications made to this equipment, not expressly approved by EverFocus or
parties authorized by EverFocus could void the user's authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired
operation.
EverFocus Electronics Corp.
12F-1, No. 79, Sec. 1, Shin-Tai Wu Rd.,
Hsi-Chi, New Taipei City, Taiwan
Value IP Series camera complies with CE and FCC.

ii
Precautions
Do not install the camera near electric or magnetic fields.
Install the camera away from TV/radio transmitters, magnets, electric motors, transformers and audio
speakers since the electromagnetic fields generated from these devices may distort the video image or
otherwise interfere with camera operation.
Never disassemble the camera beyond the recommendations in this manual nor introduce materials
other than those recommended herein.
Improper disassembly or introduction of corrosive materials may result in equipment failure or other
damage.
Try to avoid facing the camera toward the sun.
In some circumstances, direct sunlight may cause permanent damage to the sensor and/or internal
circuits, as well as creating unbalanced illumination beyond the capability of the camera to compensate.
1. Keep the power cord away from water and other liquids and never touch the power cord with wet
hands.
Touching a wet power cord with your hands or touching the power cord with wet hands may result in
electric shock.
2. Never install the camera in areas exposed to oil, gas or solvents.
Oil, gas or solvents may result in equipment failure, electric shock or, in extreme cases, fire.
3. Cleaning
For cameras with interchangeable lenses, do not touch the surface of the sensor directly with the
hands. Use lens tissue or a cotton tipped applicator and ethanol to clean the sensor and the camera
lens. Use a damp soft cloth to remove any dirt from the camera body. Please do not use complex
solvents, corrosive or abrasive agents for cleaning of any part of the camera.
4. Do not operate the camera beyond the specified temperature, humidity or power source ratings.
Use the camera at temperatures within -10°C ~ 50°C / 14°F ~ 122°F, and humidity between 0% and
90%; this device is not rated as submersible. The input power source is 12VDC / PoE. Be sure to
connect the proper + / - polarity and voltage, as incorrect polarity or too high a voltage will likely
cause the camera to fail, and such damage is not covered by the warranty. The use of properly fused
or Class 3 power limited type supplies is highly recommended.
5. Mounting
Use care in selecting a solid mounting surface which will support the weight of the camera plus any
wind, snow, ice or other loading, and securely attach the camera to the mounting surface using
screws and anchors which will properly support the camera. If necessary (e.g. when mounting to
drop ceilings) use a safety wire to provide additional support for the camera.

iii
CONTENTS
1. Introduction................................................................................................................................ 1
2. Physical Description .................................................................................................................. 2
2.1. Dimensions ...................................................................................................................................4
3. Features ...................................................................................................................................... 5
4. Installation.................................................................................................................................. 6
4.1. Packing List....................................................................................................................................6
4.2. Optional Accessory .......................................................................................................................7
4.3. Cables............................................................................................................................................8
4.4. Basic Installation .........................................................................................................................10
4.4.1. Mounting and Wiring.....................................................................................................10
4.4.2. Inserting a Micro SD Card ..............................................................................................19
5. Accessing the Camera .............................................................................................................. 22
5.1. Checking the Dynamic IP Address ..............................................................................................22
5.2. Settings for Microsoft Internet Explorer.....................................................................................24
5.3. Connecting the Camera to the Network.....................................................................................25
5.4. Live View Window ......................................................................................................................27
6. Quick Setup Panel .................................................................................................................... 29
6.1 Streaming....................................................................................................................................29
6.2 Camera........................................................................................................................................30
6.3 Lens CTRL ....................................................................................................................................30
6.4 Account.......................................................................................................................................31
7. System ....................................................................................................................................... 31
7.1. System Settings...........................................................................................................................32
7.1.1. Network .........................................................................................................................32
7.1.1.1. IP Settings .....................................................................................................32
7.1.1.2. Multicast Settings .........................................................................................34
7.1.1.3. DDNS Settings...............................................................................................35
7.1.2. Date / Time ....................................................................................................................37
7.1.2.1. Date/Time Settings.......................................................................................37
7.1.2.2. NTP Settings..................................................................................................37
7.1.3. Storage...........................................................................................................................38
7.1.4. Display and Overlay .......................................................................................................39
7.1.5. System Maintenance .....................................................................................................40

iv
7.1.5.1. Upgrade Firmware........................................................................................40
7.1.5.2. Auto Reboot .................................................................................................41
7.1.5.3. Restore..........................................................................................................42
7.1.6. System Information .......................................................................................................43
7.1.7. User................................................................................................................................44
7.1.8. Serial Communication....................................................................................................46
7.1.9. Local Settings .................................................................................................................47
7.2. Camera Settings ..........................................................................................................................48
7.2.1. Streaming and Audio .....................................................................................................48
7.2.1.1. Audio Settings...............................................................................................48
7.2.1.2. Stream Settings.............................................................................................49
7.2.1.3. Privacy Mask Settings...................................................................................50
7.2.2. Camera...........................................................................................................................51
7.2.3. Image .............................................................................................................................54
7.3. Event Settings .............................................................................................................................55
7.3.1. Event ..............................................................................................................................55
7.3.1.1. Motion Settings ............................................................................................55
7.3.1.2. Tamper Detection Settings ...........................................................................57
7.3.1.3. Alarm Input...................................................................................................58
7.3.1.4. Alarm Output................................................................................................60
7.3.1.5. Exception Settings ........................................................................................61
7.3.2. Notification ....................................................................................................................62
7.3.2.1. Email Settings ...............................................................................................62
7.4. Search and Play...........................................................................................................................63
7.4.1. Playback .........................................................................................................................63
7.4.2. File..................................................................................................................................65
7.4.3. View Log.........................................................................................................................67
8. Upgrading Firmware Using IP Utility ..................................................................................... 68
9. Specifications ........................................................................................................................... 70
10. Troubleshooting ....................................................................................................................... 71
Appendix ............................................................................................................................................ 72
A. Tested Card Brands .....................................................................................................................72
B. Enabling the Multicast Function.................................................................................................73
C. RTSP URL Syntax .........................................................................................................................75
D. Setting up Port Forwarding Function..........................................................................................76
E. Setting up DDNS Function ..........................................................................................................78

Value IP 2MP 288 Series / 3MP 368 Series
1
1. Introduction
The Value IP 2-megapixel 288 / 3-megapixel 368 series H.265 Outdoor IP camera provides 30fps at 1920 x
1080 / 2048 x 1536 viewing resolution. The series supports dual streams from H.265 or H.264 video
compression formats. In same resolution, the H.265 provides higher compression efficiency and lower
bitrate comparing with H.264 codec, allowing more efficient bandwidth and data storage usage. The True
Wide Dynamic Range (WDR) function on the other hand enables the IP camera to provide clear images
even under back light circumstances where intensity of illumination can vary excessively.
Featured with a motorized zoom lens, EDN288M / EZN288M / EDN368M / EZN368M can provide the
desired field of view with superior video quality in precise focus. Equipped with a weather-proof (IP66)
housing, the Value IP 288 / 368 series meets a wide variety of needs for outdoor surveillance. Except
12VDC power supply, the series also supports Power over Ethernet (IEEE 802.3af), which eliminates the
need for power cables and thus reduce the installation costs.
The Value IP 288 / 368 series conforms to ONVIF for compatibility with other network video devices. You
can also use EverFocus Mobile applications to remotely view the live views of the cameras through your
iOS or android handheld devices; or use EverFocus CMS to remotely manage multiple IP devices connected
on the network.
Model Name
Lens
Max. Video Resolution
Storage
IR / T-WDR
IP66 / IK10
EBN288
3.6mm
Fixed lens
1920 x 1080
-
Yes / Yes
Yes / -
EBN368
2048 x 1536
EDN288M
2.8-12mm
Motorized lens
1920 x 1080
Micro SD /
SDHC / SDXC
slot
(Max. 128G,
up to class 10)
Yes / Yes
EDN368M
2048 x 1536
EZN288
3.6mm
Fixed lens
1920 x 1080
Yes / -
EZN368
2048 x 1536
EZN288M
2.8-12mm
Motorized lens
1920 x 1080
EZN368M
2048 x 1536
System Requirement
Before installing, please check that your computer meets the following system requirements.
Operating System: Microsoft Windows XP / Vista (32-bit) / 7 (32-bit)
Microsoft Internet Explorer 11 or later, Chrome (Windows version 44 and earlier), Firefox version 50
and earlier, EverFocus Browser
Note: For using the Internet Explorer, some settings are required. Please refer to 5.2 Settings for
Microsoft Internet Explorer.

Value IP 2MP 288 Series / 3MP 368 Series
2
2. Physical Description
EBN288/368
No.
Item Name
Descriptions
1
IR LEDs
IR LEDs for infrared illumination in night
vision applications.
2
Lens
Fixed lens.
3
Light Sensor
Detects lights.
EDN288/368M
1
2
4
3
No.
Item Name
Descriptions
1
IR LEDs
IR LEDs for infrared illumination in night
vision applications.
2
Lens
Motorized lens.
3
Light Sensor
Detects lights.
4
Micro SD /
SDHC Slot
Insert a micro SD / SDHC card (see
Appendix for tested card brands).

Value IP 2MP 288 Series / 3MP 368 Series
3
EZN288/368
1
2
3
4Sunshield
5Micro SD / SDHC Slot
IR LED
Light Sensor
Lens
No.
Item Name
Descriptions
1
IR LEDs
IR LEDs for infrared illumination in night vision applications.
2
Lens
Fixed lens.
3
Light Sensor
Detects lights.
4
Sunshield
Protect the camera from the direct rays of the sun.
5
Micro SD / SDHC Slot
Insert a micro SD / SDHC card (see Appendix for tested card brands).
EZN288/368M
1
2
3
1
4Sunshield
No.
Item Name
Descriptions
1
IR LEDs
IR LEDs for infrared illumination in night vision applications.
2
Lens
Motorized lens.
3
Light Sensor
Detects lights.
4
Sunshield
Protect the camera from the direct rays of the sun.

Value IP 2MP 288 Series / 3MP 368 Series
4
2.1. Dimensions
EBN288/368
EDN288/368M
EZN288/368
EZN288/368M

Value IP 2MP 288 Series / 3MP 368 Series
5
3. Features
SONY Progressive Scan CMOS sensor
Astounding image quality from the 3.6mm lens (EBN288 / EBN 368 / EZN288 / EZN368)
Motorized 2.8-12mm lens to capture the desired field of view (EDN288M / EDN368M / EZN288M
/EZN368M)
True Wide Dynamic Range Function (120dB)
Provides True Day/Night functionality with automatic IR filter operation
Extended IR range up to 30m / 100ft. with IR LEDs (Depending on scene IR reflectivity)
Multi-streaming from H.265 / H.264
1080p full real time recording
Weather proof IP66-rated
The flexible angle viewing with its 3-Axis rotation design allows wall or ceiling mounting
Supports Motion Detection & Email Notification
Supports live monitoring of video from mobile devices via MobileFocus / MobileFocus plus Apps
(iOS & Android)
Supports Power over Ethernet / 12VDC
Low light
Two-way audio*
Supports Alarm I/O*
Supports RS-485 (reserved)*
EverFocus Genie XMS CMS
ONVIF profile S compliant
Supports Micro SD card (EDN288M / EDN368M / EZN288 / EZN368 / EZN288M / EZN368M)
* Economic models do not include the feature

Value IP 2MP 288 Series / 3MP 368 Series
6
4. Installation
4.1. Packing List
Please check that there is no missing item in the package before installing.
No.
Item Name
EBN288/368
EDN288/368M
EZN288/368
EZN288/368M
1
Camera
x 1
x 1
x 1
x 1
2
MAC Address Sticker
x 2
x 2
x 2
x 2
3
Screw Anchor
(in conjunction with
Screw)
x 4
x 3
x 3
x 4
4
Screw
x 4
x 3
x 3
x 4
5
Hexagon Wrench
(for adjusting the camera
position)
x 1
-
x 1
x 1
6
Cable Gland Kit
(connect to the LAN/PoE
cable for waterproofing)
x 1
x 1
x 1
x 1
7
Set Screw
x 3
-
-
-
8
Power Pigtail Cable
x 1
x 1
x 1
x 1
9
Accessories Instruction
(for installation of Set
Screw)
x 1
-
-
-
10
Software CD
x 1
x 1
x 1
x 1
11
Quick Installation Guide
x 1
x 1
x 1
x 1
12
Sticker
(Mounting Template)
x 1
x 1
x 1
x 1
Note:
1. Equipment configurations and supplied accessories vary by country. Please consult your local
EverFocus office or agents for more information. Please also keep the shipping carton for
possible future use.
2. Contact the shipper if any items appear to have been damaged in the shipping process.

Value IP 2MP 288 Series / 3MP 368 Series
7
4.2. Optional Accessory
You can use the optional accessories to expand the capabilities and versatility of the camera. Please
contact your dealer for more information.
Junction Box
PBOX-A32
Junction Box (For EBN288/368)
Apple White
119.2 x 38mm / 4.7" x 1.5" (D) x (H)
High-strength Aluminum for better protection against damage.
Spray painted surface to protect the bracket from corrosion and rust.
PBOX-A32-1
Junction Box (For EZN288 / EZN368 / EZN288M / EZN368M)
Apple White
119.2 x 38mm / 4.7" x 1.5" (D) x (H)
High-strength Aluminum for better protection against damage.
Spray painted surface to protect the bracket from corrosion and rust.
PBOX-A32-2
Junction Box (For EDN288M / EDN368M)
Apple White
119.2 x 38mm / 4.7" x 1.5" (D) x (H)
High-strength Aluminum for better protection against damage.
Spray painted surface to protect the bracket from corrosion and rust.
IP Sidekick
IP Sidekick - ESK1000
Using it for installation, you do not need to pre-configure the IP
address or to use an additional monitor to check and adjust all the IP
cameras. The product can assign an IP address to the camera, then you
can connect and check the camera live view using EverFocus mobile
App EF Sidekick. For details about IP Sidekick, please refer to the IP
Sidekick –ESK1000 User’s Manual.
PoE Switch
EverFocus 5 / 8 / 16 / 24
Ports PoE Switch
5 Ports: ES0501-40
8 Ports: ES0812-31 / ES0802-41
16 Ports: ES1625-31 / ES1645-51
24 Ports: ES2426-31 / ES2446-51 / ES2448-62

Value IP 2MP 288 Series / 3MP 368 Series
8
4.3. Cables
The Cables provide connections for Network, BNC output, power, audio input / output, RS-485 (reserved)
and alarm inputs / output. A Reset Button is also provided. Note that the audio-in / out cable features a
line 3.5mm jack (TRS). Be sure to prepare microphones / speakers with TRS connector (see TRS
Connector image below). Also, microphones / speakers with a (built-in) amplifier and external power
supply are required.
12VDC Input
LAN / PoE Cable
Audio Input (TRS Line-in)
(Red)
Audio Output (TRS Line-out)
(White)
Alarm Input (Black)
Reset Button
Alarm Output /
RS-485 (Red)
Video Output
Cable
EBN288/368
EDN288/368M
EZN288/368
EZN288/368M
Alarm In x 2
Yes (with a
terminal block)
Yes (with a
terminal block)
Yes (with a
terminal block)
Yes (with a
terminal block)
Alarm Out /
RS-485
(reserved)
Yes (with a
terminal block)
Yes (with a
terminal block)
Yes (with a
terminal block)
Yes (with a
terminal block)
Audio In
Yes (Red)
Yes (Red)
Yes (Red)
Yes (Red)
Audio Out
Yes (White)
Yes (White)
Yes (White)
Yes (White)
BNC
Yes
Yes
Yes
Yes
RJ45
Yes
Yes
Yes
Yes
12VDC
Yes
Yes
Yes
Yes
Reset Button
Yes (with a
dust-proof cap)
-
-
Yes (with a
dust-proof cap)

Value IP 2MP 288 Series / 3MP 368 Series
9
For Economic models, the cables provide connections for Network, power and Reset Button.
12VDC Input
LAN / PoE Cable
Reset Button
Economic Models Cables
Cable
EBN288/368
EDN288/368M
RJ45
Yes
Yes
12VDC
Yes
Yes
Reset
Button
Yes (with a
dust-proof
cap)
-
Cable
EZN288/368
EZN288/368M
RJ45
Yes
Yes
12VDC
Yes
Yes
Reset
Button
-
Yes (with a
dust-proof cap)
Audio Function
TRS Connector
Left Channel (Tip)
Right Channel (Ring)
Ground (Sleeve)
To activate the Audio function, the Complex Stream must be selected.
See Stream in 7.2.1.2 Streaming Settings.
Pin Assignment
Alarm Output / RS-485 (reserved)
Alarm Output
COM (-)
NO (+)
RS-485
(reserved)
B (+)
A (-)
Alarm Input
Alarm In 1
GND (-)
Alarm In (+)
Alarm In 2
Alarm In (+)
GND (-)

Value IP 2MP 288 Series / 3MP 368 Series
10
Reset Button
1. Reboot the camera:
When the camera is powered up, press the Reset Button will reboot the camera.
2. Restore the camera:
Keep the Reset Button pressed, at the same time unplug the camera power then plug it back again
will return camera settings to the factory default values.
4.4. Basic Installation
4.4.1. Mounting and Wiring
EBN288/368
1. Before screwing the camera to the wall, stick the Sticker on the wall / ceiling to mark the position
for installation. Drill four holes on the wall / ceiling according to the supplied Sticker and push the
supplied four Screw Anchors into the four holes on the wall / ceiling. Drill another hole in the
middle of the Sticker if you wish to run the wires into the wall / ceiling.
2. Twist the Outer Housing counterclockwise and then remove the Outer Housing from the camera
base.
3. Place the camera base on the wall / ceiling and run the cable through the camera base first.

Value IP 2MP 288 Series / 3MP 368 Series
11
4. Tread the cables:
a. From the side cut of the camera base
b. Through the wall / ceiling: run the cables through the hole on the wall / ceiling.
Wall or
Ceiling
5. Use the supplied four Screws to screw the camera base to the ceiling / wall.
6. Adjust the camera angle and twist back the Outer Housing simultaneously.
7. Optionally screw back the Set Screw by using the supplied Hexagon Wrench to prevent
uninstallation.

Value IP 2MP 288 Series / 3MP 368 Series
12
8. Connect the LAN / PoE cable to the camera.
a. Remove the Screw Cap from the Cable Gland.
b. Insert a RJ-45 network cable (without the RJ-45 connector on the one end) through the Cable
Gland and Screw Cap.
c. Place the Waterproof Ring into the LAN / PoE cable. Connect the RJ-45 cable to the RJ-45
Connector Cable. Tightly screw the Cable Gland and Screw Cap to the RJ-45 Connector Cable.
9. Optionally connect the camera to the 12VDC power source using the supplied Power Adapter
Pigtail or a power adapter.
Power Adapter Pigtail
Power Cable
RJ-45 Connector
or
Power Adapter

Value IP 2MP 288 Series / 3MP 368 Series
13
EDN288/368M
1. Before screwing the camera to the wall, stick the Sticker on the wall / ceiling to mark the position
for installation. According to the supplied Sticker, drill three screw-depth holes on the wall / ceiling,
and then drill a through-wall hole for wiring the camera cables. Push the supplied three Screw
Anchors into the four holes on the wall / ceiling.
Wall or Ceiling
Sticker
Anchors
Screws
2. Unscrew the camera cover and screw the camera base to the ceiling / wall by using the supplied
Screws.
3. Optionally insert the micro SDHC / SDXC card. Please refer to 4.4.2 Inserting a micro SD Card.
4. Connect the LAN / PoE cable to the camera.
a. Remove the Screw Cap from the Cable Gland.

Value IP 2MP 288 Series / 3MP 368 Series
14
b. Insert a RJ-45 network cable (without the RJ-45 connector on the one end) through the Cable
Gland and Screw Cap.
c. Place the Waterproof Ring into the LAN / PoE cable. Connect the RJ-45 cable to the RJ-45
Connector Cable. Tightly screw the Cable Gland and Screw Cap to the RJ-45 Connector Cable.
5. Optionally connect the camera to the 12VDC power source using the supplied Power Adapter
Pigtail or a power adapter.
Power Adapter Pigtail
Power Cable
RJ-45 Connector
or
Power Adapter
6. Access the camera live view. See 5. Accessing the Camera. Or using a video Test-Out cable to
connect a monitor to the camera for setting image aim and focus.
7. To adjust camera angles.
Pan Adjustment: Simply turn left / right of the 3-Axis bracket by 75°to the desired position.
75° 75°
3-Axis
Bracket