evertz SC-500E User guide

SC-500E System Controller
System Manual
© Copyright 2009
EVERTZ MICROSYSTEMS LTD.
5288 John Lucas Drive,
Burlington, Ontario, Canada
L7L 5Z9
Phone: [phone]
Sales Fax: [phone]
Tech Support Phone: [phone]
Tech Support Fax: [phone]
Internet: Sales: [email protected]
Tech Support: [email protected]
Web Page: http://www.evertz.com
Version 1.0, October 2009
The material contained in this manual consists of information that is the property of Evertz Microsystems and is
intended solely for the use of purchasers of the Topaz Router. Evertz Microsystems expressly prohibits the use
of this manual for any purpose other than the operation of the device.
All rights reserved. No part of this publication may be reproduced without the express written permission of
Evertz Microsystems Ltd. Copies of this guide can be ordered from your Evertz products dealer or from Evertz
Microsystems.

IMPORTANT SAFETY INSTRUCTIONS
The lightning flash with arrowhead symbol within an equilateral triangle is
intended to alert the user to the presence of uninsulated “Dangerous voltage”
within the product’s enclosure that may be of sufficient magnitude to constitute
a risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the user
to the presence of important operating and maintenance (Servicing) instructions
in the literature accompanying the product.
•Read and keep these instructions.
•Please heed all warnings and follow all instructions.
•Do not use this apparatus near water
•Clean only with dry cloth.
•Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
•Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
•Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding-type plug has two blades and a third
grounding prong. The wide blade or the third prong is provided for your safety. If the provided
plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
•Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles and the point where they exit from the apparatus.
•Only use attachments/accessories specified by the manufacturer
•Unplug this apparatus during lightning storms or when unused for long periods of time.
•Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.
WARNING
TO REDUCE THE RISK OF FIRE OR ELECTRIC – SHOCK, DO NOT EXPOSE THIS APPARATUS
TO RAIN OR MOISTURE AND PLUG EACH POWER SUPPLY CORD INTO SEPARATE BRANCH
CIRCUITS EMPLOYING SEPARATE SERVICE GROUNDS
WARNING
DO NOT EXPOSE THIS EQUIPMENT TO DRIPPING OR SPLASHING AND ENSURE THAT NO
OBJECTS FILLED WITH LIQUIDS ARE PLACED ON THE EQUIPMENT
WARNING
TO COMPLETELY DISCONNECT THIS EQUIPMENT FROM THE AC MAINS, DISCONNECT THE
POWER SUPPLY CORD PLUG FROM THE AC RECEPTACLE
WARNING
THE MAINS PLUG OF THE POWER SUPPLY CORD SHALL REMAIN READILY OPERABLE

WARNING
WARNING: Dangerously high voltages are present inside this equipment.
WARNING: This equipment uses power/mains connectors fitted with earth pins. It is most
important as a matter of personal safety that the equipment is properly earthed.
CAUTION: This equipment may have more than one power supply cord. To reduce the risk of electric
shock, disconnect all power supply cords before servicing.
CAUTION: These servicing instructions are for use by qualified personnel only. To reduce the risk of
electric shock, do not perform any servicing other than that contained in the operating instructions unless
you are qualified to do so. Refer all servicing to qualified personnel.
CAUTION: To reduce the risk of electric shock, plug each power supply cord into separate branch circuits
employing separate service grounds.
NEVER use flammable or combustible chemicals for cleaning components.
NEVER operate this product with any covers removed.
NEVER wet the inside of this product with any liquid.
NEVER bypass any fuse or replace any fuse with a value or type other than those specified.
NEVER operate this product in an explosive atmosphere.
NEVER block the airflow through ventilation slots.
NEVER expose this product to extremely low or high temperatures.
This product complies with the requirements of the product family standards for video, audio, audio-visual
entertainment, and lighting control apparatus for professional use as mentioned below.
EN60950 Safety
EN55103-1: 1996 Emission
EN55103-2: 1996 Immunity
EN504192 2005
Waste electrical products should
not be disposed of with household
waste. Contact your Local
Authority for recycling advice
Quartz Electronics Ltd
Tested to comply with
FCC Standards
For Home or Office Use
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1) This device may cause harmful interference, and
2) This device must accept any interference received,
including interference that may cause undesired
operation.

SC-500E System Controller
Revision 1.0 Page i
REVISION HISTORY
REVISION DESCRIPTION DATE
1.0 First release Oct 09
Information contained in this manual is believed to be accurate and reliable. However, Evertz assumes no responsibility for the use thereof nor
for the rights of third parties, which may be effected in any way by the use thereof. Any representations in this document concerning
performance of Evertz products are for informational use only and are not warranties of future performance, either express or implied. The only
warranty offered by Evertz in relation to this product is the Evertz standard limited warranty, stated in the sales contract or order confirmation
form.
Although every attempt has been made to accurately describe the features, installation and operation of this product in this manual, no
warranty is granted nor liability assumed in relation to any errors or omissions unless specifically undertaken in the Evertz sales contract or
order confirmation. Information contained in this manual is periodically updated and changes will be incorporated into subsequent editions. If
you encounter an error, please notify Evertz Customer Service department. Evertz reserves the right, without notice or liability, to make
changes in equipment design or specifications.

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TABLE OF CONTENTS
1. OVERVIEW ........................................................................................................................1
1.1. HOW TO USE THIS MANUAL............................................................................................... 2
1.2. DEFINITIONS ......................................................................................................................... 3
2. INSTALLATION .................................................................................................................6
2.1. UNPACKING .......................................................................................................................... 6
2.2. PHYSICAL INSTALLATION .................................................................................................. 6
2.2.1. System Controller ....................................................................................................... 6
2.3. ELECTRICAL CONNECTIONS ............................................................................................. 7
2.4. STANDARD CONFIGURATION ............................................................................................ 7
2.4.1. Power 1 PSU 12VDC Input......................................................................................... 7
2.4.2. Q-LINK 1, Q-LINK 2, Q-LINK 3, Q-LINK 4 Ports......................................................... 7
2.4.3. Serial 1, Serial 2, Serial 3, Serial 4 RS-422/RS-232 Ports ......................................... 7
2.4.4. Alarm Connection ....................................................................................................... 7
2.4.5. Ethernet Connection ................................................................................................... 7
2.4.5.1. Connecting to an Ethernet Network ............................................................. 8
2.5. OPTIONAL CUSTOMIZED CONFIGURATIONS................................................................... 9
2.5.1. Power 2 PSU 12 VDC Input........................................................................................ 9
2.5.2. Serial 5, 6, 7 RS-422/RS-232 ..................................................................................... 9
2.6. ABOUT Q-LINK...................................................................................................................... 9
3. TECHNICAL DESCRIPTION ...........................................................................................11
3.1. SPECIFICATIONS................................................................................................................ 11
3.2. PHYSICAL............................................................................................................................ 11
3.3. ELECTRICAL ....................................................................................................................... 11
4. OPERATION ....................................................................................................................12
4.1. SYSTEM OVERVIEW........................................................................................................... 12
4.1.1. Interfacing Ethernet Control Panels with Quartz Routers ......................................... 12
4.1.2. Interfacing Q-Link Control Panels with Evertz Routers............................................. 12
4.1.3. Interfacing Q-Link Control Panels with EQX Server ................................................. 12
4.2. SYSTEM COMPONENTS .................................................................................................... 12
4.3. SYSTEM CONFIGURATION................................................................................................ 13
4.3.1. Frame Address Switches .......................................................................................... 13
4.3.2. DIP Switch settings ................................................................................................... 13
4.3.3. Serial Port ................................................................................................................. 13
4.3.4. Status LEDs ..............................................................................................................14
4.3.4.1. RESET LED ............................................................................................... 14
4.3.4.2. PROC HAPPY LED.................................................................................... 14
4.3.4.3. MAJOR ERR LED ...................................................................................... 14

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4.3.4.4. GENERAL ERR LED.................................................................................. 14
4.3.4.5. XPT LED .................................................................................................... 14
4.3.4.6. ACT LED .................................................................................................... 14
4.3.4.7. SPEED LED ............................................................................................... 14
4.3.4.8. LINK LED ................................................................................................... 15
4.3.5. RS-422 and RS-232 RJ-45 Pin Assignment ............................................................. 15
4.3.6. RS-485/RS-422 Compatibility ................................................................................... 15
4.3.7. Ethernet Port............................................................................................................. 15
5. CONFIGURING THE SYSTEM USING WINSETUP ....................................................... 17
5.1. SPECIAL INTERFACES ...................................................................................................... 21
5.1.1. Control Panel Ethernet Interface............................................................................... 21
5.1.2. Control panel Q-Link Interface .................................................................................. 21
5.1.3. Router Ethernet Interface.......................................................................................... 22
5.1.4. Router Q-Link Interface............................................................................................. 23
5.1.5. Serial Interface.......................................................................................................... 23
5.1.6. Ethernet Interface ..................................................................................................... 24
5.1.7. Configuring Routers to Communicate with the SC-500E .......................................... 24

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Figures
Figure 1-1: SC-500E System Controller ...........................................................................................................1
Figure 2-1: Rear View of SC-500E ...................................................................................................................7
Figure 2-2: Daisy Chain Method .....................................................................................................................10
Figure 4-1: Front Edge Controls .....................................................................................................................13
Figure 5-1: WinSetup Configuration Editor.....................................................................................................17
Figure 5-2: WinSetup Frame Editor ................................................................................................................18
Figure 5-3: WinSetup Source Definition .........................................................................................................19
Figure 5-4: WinSetup Panel Configuration .....................................................................................................20
Figure 5-5: Ethernet Panels Port Settings ......................................................................................................21
Figure 5-6: Q-Link Hosted Panels Port Settings.............................................................................................22
Figure 5-7: Ethernet Router Port Settings ......................................................................................................22
Figure 5-8: Q-Link Router Port Settings .........................................................................................................23
Figure 5-9: Serial Port Settings.......................................................................................................................23
Figure 5-10: Ethernet Port Settings ................................................................................................................24
Tables
Table 2-1: Standard RJ-45 Wiring Colour Codes .............................................................................................8
Table 4-1: DIP Switch Functions ....................................................................................................................13
Table 4-2: RS-232 & RS-422 RJ45 Pin Assignment ......................................................................................15
Table 4-3: Comparing Various Pin Configurations .........................................................................................16

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