evertz SC-1000 User manual

SC-1000 System Controller
User Manual
© Copyright 2008
EVERTZ MICROSYSTEMS LTD.
5288 John Lucas Drive,
Burlington, Ontario, Canada
L7L 5Z9
Phone: [phone]
Sales Fax: [phone]
Tech Support Phone: [phone]
Tech Support Fax: [phone]
Internet: Sales: [email protected]
Tech Support: [email protected]
Web Page: http://www.evertz.com
Version 1.0 February 2008
The material contained in this manual consists of information that is the property of Evertz Microsystems and is
intended solely for the use of purchasers of the SC-1000. Evertz Microsystems expressly prohibits the use of this
manual for any purpose other than the operation of the device.
All rights reserved. No part of this publication may be reproduced without the express written permission of Evertz
Microsystems Ltd. Copies of this guide can be ordered from your Evertz products dealer or from Evertz
Microsystems.

IMPORTANT SAFETY INSTRUCTIONS
The lightning flash with arrowhead symbol within an equilateral triangle is
intended to alert the user to the presence of uninsulated “Dangerous voltage”
within the product’s enclosure that may be of sufficient magnitude to constitute
a risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the user
to the presence of important operating and maintenance (Servicing) instructions
in the literature accompanying the product.
•Read and keep these instructions
•Heed all warnings.
•Follow all instructions.
•Do not use this apparatus near water
•Clean only with dry cloth.
•Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
•Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
•Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug
has two blades with one wider than other. A grounding-type plug has two blades and a third
grounding prong. The wide blade or the third prong is provided for your safety. If the provided
plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
•Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles and the point where they exit from the apparatus.
•Only use attachments/accessories specified by the manufacturer
•Unplug this apparatus during lightning storms or when unused for long periods of time.
•Refer all servicing to qualified service personnel. Servicing is required when the apparatus
has been damaged in any way, such as power-supply cord or plug is damaged, liquid has
been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain
or moisture, does not operate normally, or has been dropped.
WARNING:
TO REDUCE THE RISK OF FIRE OR ELECTRICAL SHOCK, DO NOT EXPOSE
THIS EQUIPMENT TO RAIN OR MOISTURE. DO NOT EXPOSE THIS
EQUIPMENT TO DRIPPING OR SPLASHING AND ENSURE THAT NO
OBJECTS FILLED WITH LIQUIDS ARE PLACED ON THE EQUIPMENT
WARNING:
THIS EQUIPMENT USES POWER/MAINS CONNECTORS FITTED WITH
SAFETY GROUND PINS. TO REDUCE THE RISK OF ELECTRIC SHOCK,
GROUNDING OF THE GROUND PIN OF THE MAINS PLUG MUST BE
MAINTAINED. IN ADDITION GROUNDING OF GROUND TERMINAL ON THE
MAIN EQUIPMENT CHASSIS MUST BE MAINTAINED.

WARNING:
DANGEROUSLY HIGH VOLTAGES ARE PRESENT INSIDE THE POWER
SUPPLY FRAME.
WARNING:
TO COMPLETELY DISCONNECT THIS EQUIPMENT FROM THE AC MAINS,
DISCONNECT THE POWER SUPPLY CORD PLUG FROM THE AC
RECEPTACLE THIS EQUIPMENT MAY HAVE MORE THAN ONE POWER
SUPPLY CORD. TO REDUCE THE RISK OF ELECTRIC SHOCK, DISCONNECT
ALL POWER SUPPLY CORDS BEFORE SERVICING.
CAUTION: These servicing instructions are for use by qualified personnel only. To reduce the risk of
electric shock, do not perform any servicing other than that contained in the operating instructions unless
you are qualified to do so. Refer all servicing to qualified personnel.
CAUTION: To reduce the risk of electric shock, plug each power supply cord into separate branch circuits
employing separate service grounds.
NEVER use flammable or combustible chemicals for cleaning components.
NEVER operate this product with any covers removed.
NEVER wet the inside of this product with any liquid.
NEVER bypass any fuse or replace any fuse with a value or type other than those specified.
NEVER operate this product in an explosive atmosphere.
NEVER block the airflow through ventilation slots.
NEVER expose this product to extremely low or high temperatures.
This product complies with the requirements of the product family standards for video, audio, audio-visual
entertainment, and lighting control apparatus for professional use as mentioned below.

INFORMATION TO USERS IN EUROPE
NOTE
This equipment with the CE marking complies with bother the EMC Directive (89/336/EEC) and the Low Voltage
Directive (73/23/EEC) issued by the Commission of the European Community.
Compliance with these directives implies conformity to the following European standards:
•EN60065 Product Safety
•EN55103-1 Electromagnetic Interference Class A (Emission)
•EN55103-2 Electromagnetic Susceptibility (Immunity)
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to the
European Union EMC directive. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the interference at his own expense.
INFORMATION TO USERS IN THE U.S.A.
NOTE
FCC CLASS A DIGITAL DEVICE OR PERIPHERAL
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
WARNING
Changes or Modifications not expressly approved by Evertz Microsystems Ltd. could void the user’s authority to
operate the equipment.
Use of unshielded plugs or cables may cause radiation interference. Properly shielded interface cables with the
shield connected to the chassis ground of the device must be used.
EN60065 Safety
EN55103-1: 1996 Emission
EN55103-2: 1996 Immunity
EN504192 2005
Waste electrical products should not be disposed
of with household waste. Contact your Local
Authority for recycling advice
Evertz Microsystems Ltd
Tested to comply
with FCC
Standards
For Home or Office Use
This device complies with part 15 of the FCC Rules. Operation
is subject to the following two conditions:
This device may cause harmful interference, and this device
must accept any interference received, including interference
that may cause undesired operation.

SC-1000 System Controller
REVISION HISTORY Revision 1.0
REVISION HISTORY
REVISION DESCRIPTION DATE
1.0 First Evertz Release Feb 08
Information contained in this manual is believed to be accurate and reliable. However, Evertz assumes no responsibility for the use thereof nor
for the rights of third parties, which may be effected in any way by the use thereof. Any representations in this document concerning
performance of Evertz products are for informational use only and are not warranties of future performance, either express or implied. The only
warranty offered by Evertz in relation to this product is the Evertz standard limited warranty, stated in the sales contract or order confirmation
form.
Although every attempt has been made to accurately describe the features, installation and operation of this product in this manual, no
warranty is granted nor liability assumed in relation to any errors or omissions unless specifically undertaken in the Evertz sales contract or
order confirmation. Information contained in this manual is periodically updated and changes will be incorporated into subsequent editions. If
you encounter an error, please notify Evertz Customer Service department. Evertz reserves the right, without notice or liability, to make
changes in equipment design or specifications.

SC-1000 System Controller
Revision 1.0 REVISION HISTORY
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SC-1000 System Controller
TABLE OF CONTENTS Revision 1.0 Page i
TABLE OF CONTENTS
1. OVERVIEW..................................................................................................................................1-1
2. GENERAL DESCRIPTION ..........................................................................................................2-1
2.1. KEY FEATURES.................................................................................................................2-1
3. INSTALLATION...........................................................................................................................3-1
3.1. PHYSICAL INSTALLATION ............................................................................................... 3-1
3.2. SETTING THE POWER LINE VOLTAGE...........................................................................3-1
3.3. POWER UP DIAGNOSTICS ............................................................................................... 3-2
3.4. SETTING UP THE CONTROL SYSTEM............................................................................. 3-2
3.5. CONFIGURING THE SC-1000 SYSTEM CONTROLLER ..................................................3-2
3.5.1. New Quartz Router Installation ................................................................................ 3-2
3.5.2. Loading WinSetup.................................................................................................... 3-4
3.5.3. Using the SC-1000 with an Existing Quartz Routing System .................................. 3-5
3.6. TIMECODE..........................................................................................................................3-6
3.7. CONNECTING THE WINSETUP COMPUTER................................................................... 3-6
3.8. CONNECTING A NETWORK ............................................................................................. 3-7
3.8.1. Single Controller, Single PC .................................................................................... 3-7
3.8.2. Dual Controller, No PC ............................................................................................ 3-8
3.8.3. Dual Controller, Multiple PC’s or Other Devices ...................................................... 3-9
3.9. CHANGING THE TCP/IP ADDRESS................................................................................3-10
3.10.PIN OUTS FOR A PC RS232 CABLE ..............................................................................3-11
3.10.1. PC D9 Cable (RS-232) .......................................................................................... 3-11
3.10.2. PC D25 Cable (RS-232) ........................................................................................ 3-11
4. SYSTEM DESIGN – OVERVIEW.................................................................................................4-1
4.1. Q-LINK – ROUTER AND CONTROL PANEL NETWORK................................................. 4-1
4.2. SMALL SYSTEM DESIGN.................................................................................................. 4-2
4.3. MEDIUM SYSTEM DESIGN................................................................................................4-3
4.4. LARGE SYSTEM DESIGN..................................................................................................4-4
4.5. PROTECTING AND ISOLATING THE Q-LINK ..................................................................4-5
5. SYSTEM COMPATIBILITY..........................................................................................................5-1
5.1. WINSETUP..........................................................................................................................5-1
5.2. FIRMWARE.........................................................................................................................5-2
5.2.1. SC-1000 System Controller ..................................................................................... 5-2
5.2.2. Routers .................................................................................................................... 5-2

SC-1000 System Controller
Page ii Revision 1.0 TABLE OF CONTENTS
5.2.3. Control Panels ......................................................................................................... 5-2
6. CONFIGURATION .......................................................................................................................6-1
6.1. SETUP SERIAL PORT........................................................................................................6-1
6.2. RESET SWITCH AND CARD EJECTOR SWITCH ............................................................6-1
6.3. SETTING SC-1000 LINKS AND SWITCHES......................................................................6-2
7. OPERATION ................................................................................................................................7-1
7.1. FRONT PANEL OPERATION.............................................................................................7-1
7.1.1. OK Status LED......................................................................................................... 7-1
7.1.2. Error Status LED...................................................................................................... 7-1
7.1.3. Control Button .......................................................................................................... 7-1
7.1.4. Enter Button .............................................................................................................7-2
7.1.5. Escape Button.......................................................................................................... 7-2
7.1.6. Up/Down Arrow Button ............................................................................................ 7-2
7.1.7. User Button ..............................................................................................................7-2
7.2. THE MENU STRUCTURE...................................................................................................7-3
8. DUAL REDUNDANT CONTROLLERS........................................................................................8-1
9. THIRD PARTY INTERFACING....................................................................................................9-1
10. TECHNICAL DESCRIPTION .....................................................................................................10-1
10.1.SPECIFICATIONS.............................................................................................................10-1
10.1.1. User Interface ........................................................................................................ 10-1
10.1.2. Storage .................................................................................................................. 10-1
10.1.3. Connections ........................................................................................................... 10-1
10.1.4. Electrical ................................................................................................................ 10-1
10.1.5. Power Consumption............................................................................................... 10-1
10.1.6. Physical.................................................................................................................. 10-1
11. ROUTINE MAINTENANCE........................................................................................................11-1
12. SOFTWARE UPGRADES..........................................................................................................12-1
12.1.LOADING NEW SOFTWARE ...........................................................................................12-1
12.1.1. Off-Air Upgrade...................................................................................................... 12-1
12.1.2. On-Air Upgrade...................................................................................................... 12-1

SC-1000 System Controller
TABLE OF CONTENTS Revision 1.0 Page iii
12.2.EMERGENCY RECOVERY .............................................................................................. 12-2
12.3.SNMP REMOTE DIAGNOSTICS......................................................................................12-3
12.4.ERROR LOGGING............................................................................................................12-5
12.5.STATUS LED’S.................................................................................................................12-5
12.6.MAIN MODULE LINKS ..................................................................................................... 12-6
13. TROUBLESHOOTING...............................................................................................................13-1
13.1.PANELS DO NOT COME ‘ON-LINE’................................................................................13-1

SC-1000 System Controller
Page iv Revision 1.0 TABLE OF CONTENTS
Figures
Figure 1-1: SC-1000 System Controller ........................................................................................................1-1
Figure 2-1: SC-1000 Front View....................................................................................................................2-1
Figure 2-2: SC-1000 Rear View ....................................................................................................................2-1
Figure 2-3: SC-1000 Q-Links.........................................................................................................................2-2
Figure 2-4: SC-1000 Serial Ports ..................................................................................................................2-2
Figure 2-5: SC-1000 Redundant Controller...................................................................................................2-3
Figure 2-6: SC-1000 Ethernet Connection ....................................................................................................2-3
Figure 2-7: SC-1000 Display and Floppy Disk ..............................................................................................2-4
Figure 2-8: SC-1000 Connections .................................................................................................................2-4
Figure 3-1: SC-1000 Front Dimensions.........................................................................................................3-1
Figure 3-2: Mains IEC Inlets ..........................................................................................................................3-1
Figure 3-3: Status LED and Display ..............................................................................................................3-2
Figure 3-4: Typical System Design................................................................................................................3-3
Figure 3-5: Cross Over Network Cable .........................................................................................................3-4
Figure 3-6: Timecode Connections ...............................................................................................................3-6
Figure 3-7: Selecting the “Use Serial Communications” Option....................................................................3-6
Figure 3-8: Selecting the “Use Ethernet Communications” Option ...............................................................3-7
Figure 3-9: Networked File Downloaded .......................................................................................................3-8
Figure 3-10: Networked Dual Controllers ......................................................................................................3-9
Figure 3-11: Networked Dual Controllers with PC Download .......................................................................3-9
Figure 4-1: Example Router Frame – Rear View ..........................................................................................4-1
Figure 4-2: Example Rear Panel View ..........................................................................................................4-1
Figure 4-3: Router and Control Panel Address Switches..............................................................................4-2
Figure 4-4: Small System Design ..................................................................................................................4-2
Figure 4-5: Medium System Design ..............................................................................................................4-3
Figure 4-6: Large System Design..................................................................................................................4-4
Figure 4-7: Q-Link Opto-Isolator....................................................................................................................4-5
Figure 4-8: Q-Link Protection ........................................................................................................................4-5
Figure 5-1: WinSetup Application ..................................................................................................................5-1
Figure 6-1: Computer Port.............................................................................................................................6-1
Figure 6-2: Computer Port.............................................................................................................................6-1
Figure 6-3: Reset and Card Ejector Switch ...................................................................................................6-2
Figure 7-1: Controller Module........................................................................................................................7-1
Figure 8-1: Dual Redundant Controller .........................................................................................................8-1
Figure 8-2: Control Button .............................................................................................................................8-1
Figure 11-1: Fan Filters .............................................................................................................................. 11-1
Tables
Table 3-1: Q-Link System Design..................................................................................................................3-3
Table 3-2: Q-Link and Serial Ports ................................................................................................................3-4
Table 7-1: Menu Structure.............................................................................................................................7-3
Table 12-1: Tree of Commands in MIB File................................................................................................ 12-4
Table 12-2: Status LEDs............................................................................................................................. 12-5
Table 12-3: Factory Set Links..................................................................................................................... 12-6