Exterity AvediaStream e2535 Service manual

AvediaStream®e2635/55 and
e3635/55 Encoders V1.1
Administrator’s Guide

AvediaStream e2535/e3635 and e2655/e3655 Encoders V1.1
2Administrator’s Guide
Notices
© Exterity Limited 2003-2012
This document contains information that is
protected by copyright. Reproduction,
adaptation, or translation without prior
permission is prohibited, except as under the
copyright laws.
Document Reference
1300-0055-0001
Edition
1.1 Issue (July 2012)
Printed in UK
Exterity Limited
Ridge Way
Hillend Industrial Park
Dalgety Bay,
Fife,
KY11 9JD
Scotland, UK
http://www.exterity.com
Products Covered By This Guide
AvediaStream e2635 (avstr-e2635)
AvediaStream e2655 (avstr-e2655)
AvediaStream e3635 (avstr-e3635)
AvediaStream e3655 (avstr-e3655)
For more detailed information refer to Scope on
page 6.
Trademarks
The Exterity building IPTV logo, AvediaStream,
AvediaServer, AvediaCentre, AvediaPlayer,
prodaptor, in-Socket technology, isocket, and
digital simplicity are trademarks or registered
trademarks of Exterity Limited.
Microsoft®, Windows®, and Windows Media
Player®are U.S. registered trademarks of
Microsoft Corporation.
Dolby and the double-D symbol are trademarks
of Dolby Laboratories.
HDMI®, the HDMI logo, and High-Definition
Multimedia Interface are trademarks or
registered trademarks of HDMI Licensing, LLC
in the United States and/or other countries.
All other trademarks are the property of their
respective owners. All rights reserved.
Disclaimer
The information contained in this document is
subject to change without notice.
EXTERITY LIMITED MAKES NO WARRANTY
OF ANY KIND WITH REGARD TO THIS
MATERIAL, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. Exterity Limited
shall not be liable for errors contained herein or
for incidental or consequential damages in
connection with the furnishing, performance, or
use of this material.
Warranty
A copy of the specific warranty terms applicable
to your Exterity products and replacement parts
can be obtained from Exterity. To request more
information or parts, email
[e-mail]
Safety Notices
Before installing and operating these products,
please read the safety information in this
manual.

AvediaStream e2535/e3635 and e2655/e3655 Encoders V1.1
Administrator’s Guide 3
Contents
USA and Canada.........................................................................................................................4
EU and Others.............................................................................................................................5
Summary .....................................................................................................................................6
Audience......................................................................................................................................6
Scope...........................................................................................................................................6
Associated documentation ..........................................................................................................6
How this Manual is Organised.....................................................................................................9
1Getting Started................................................................................................................................10
2Physical Interfaces..........................................................................................................................12
Chassis Interface.......................................................................................................................12
Encoder Rear Panel Interfaces .................................................................................................13
3Management Interfaces..................................................................................................................17
Web Management Interface ......................................................................................................17
Admin Interface..........................................................................................................................19
AvediaServer Director................................................................................................................19
4General Device Management.........................................................................................................21
About The Encoder....................................................................................................................21
Device Naming ..........................................................................................................................22
Network Configuration...............................................................................................................22
Authentication............................................................................................................................24
Maintenance ..............................................................................................................................25
Logging......................................................................................................................................28
5Admin Interface...............................................................................................................................30
Admin interface pages...............................................................................................................30
6Encoding and Streaming ................................................................................................................32
Audio/Video Input –AvediaStream e2635/e3635 .....................................................................32
Audio/Video Input –AvediaStream e2655 /e3655 ....................................................................36
Encoding....................................................................................................................................38
Channel Announcements ..........................................................................................................47
Stream Properties......................................................................................................................49
7Status Monitoring............................................................................................................................52
Status Page Information............................................................................................................52
Network Statistics......................................................................................................................53
8Troubleshooting..............................................................................................................................54
APPENDIX A Serial Interface Connection........................................................................................55
APPENDIX B Support and Contact Information................................................................................57

AvediaStream e2535/e3635 and e2655/e3655 Encoders V1.1
4Administrator’s Guide
Important Safety Instructions
There are no instructions specifically for service personnel in this document. There are no user
serviceable parts inside any Exterity product. To prevent electric shock or fire hazard, do not
remove cover. Refer service to qualified service personnel.
This chapter contains important safety information. If you are unsure about any of the
information in the section, please contact Exterity.
The lightning flash with arrowhead symbol within an equilateral
triangle, is intended to alert the user to the presence of
uninsulated "dangerous voltage" within the product's enclosure
that may be of sufficient magnitude to constitute a risk of
electric shock to persons.
The exclamation point within an equilateral triangle is intended
to alert the user to the presence of important operating and
maintenance (servicing) instructions in the literature
accompanying the product.
USA and Canada
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the instructions contained
in this manual.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug
has two blades with one wider than the other. A grounding type plug has two blades and a
third grounding prong. The wide blade or the third prong are provided for your safety. If the
provided plug does not fit into your outlet, consult an electrician for replacement of the
obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or
sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus
combination to avoid injury from tip-over.

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Administrator’s Guide 5
13. Unplug this apparatus during lightning storms or when unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus
has been damaged in any way, such as power-supply cord or plug is damaged, liquid has
been spilled or objects have fallen into the apparatus, the apparatus has been exposed to
rain or moisture, does not operate normally, or has been dropped.
15. Do not expose this apparatus to dripping or splashing and ensure that no objects filled with
liquids, such as vases, are placed on the apparatus.
16. To completely disconnect this apparatus from the AC Mains, disconnect the power supply
cord plug from the AC receptacle.
17. The mains plug of the power supply cord shall remain readily operable.
WARNING: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or
moisture.
EU and Others
Do not proceed beyond a WARNING! notice until you have understood the hazardous
conditions and have taken appropriate steps.
Safety Information
WARNING! There are no user serviceable parts inside any Exterity product. To prevent
electric shock or fire hazard, do not remove cover. Refer service to qualified service personnel.
WARNING! For 230/240 volt operation, be sure to use a harmonised grounded 3 conductor
cord, rated 6 Amp minimum. Use a suitable cord for connection to the equipment and
terminating in an IEC approved plug.
This equipment relies upon a safety earth for operation, ensure that you always use a power
cord with appropriate earth and that the inlet to which is inserted also has the appropriate
earth. If in any doubt about the earth provision in your building consult a qualified electrician
WARNING! Use only the dedicated power supply or cord supplied for your device.
WARNING! The Exterity products use ventilation holes for cooling. None of the ventilation
holes should be blocked. Keep all materials at least 5cm away from all the ventilation holes.
WARNING! Do not expose the product to any rain or moisture.
WARNING! Do not use the product near a naked flame e.g. a candle.
WARNING! The operating conditions of the product should be 0°C-40°C with a Relative
Humidity of 5 –95%.The product should not be operated outside of these conditions.
There are no user-serviceable parts inside these products. Any servicing, adjustment,
maintenance, or repair must only be performed by service-trained personnel.

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About this Manual
Summary
This manual explains how to set up, use and manage the AvediaStream e2635/55 and
e3635/55 products, commonly referred to as “encoders”. Encoders are network devices that
accept a signal from an AV device, for example, a DVD player or set-top box, and output it as
an MPEG transport stream over an IP network.
Audience
This manual is intended for use by systems integrators or systems administrators who are
installing and setting up Exterity products. The manual assumes that readers are familiar with
installing and configuring network-based products.
Scope
This edition of the manual refers to version 1.1 of firmware for the AvediaStream e2635,
e2655, e3635, and 3655 encoders.
The relevant hardware information is shown as part of the character string displayed in the
Hardware Type line on the General Page of the AvediaStream web interface as shown in
Figure 1. In the example shown, the AvediaStream e3655 lists hardware type AR-B –x –GOYN.
Figure 1 Hardware Type String
Associated documentation
This manual should be used in conjunction with the manuals listed in Table 1.
Table 1 Associated Documentation
Manual
Reference Number
AvediaStream Installation Guide
1300-0018-0001
AvediaServer Director application
1300-0052-0001

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Terms and Definitions
The following terms and definitions are used in this document:
AC-3 –An audio compression scheme, also known as Dolby Digital.
AES –A standard for carrying digital audio.
Board –The printed circuit board within the unit.
Composite video –A type of analogue video signal where the luminance, chrominance and
sync signals are all carried on a single cable. This is often referred to as CVBS.
DHCP –Dynamic Host Configuration Protocol, a protocol used to allocate IP addresses to
devices on an IP network.
ED –Enhanced Definition video, 525p 60Hz and 625p 50Hz.
H.264 - A standard for video compression, also known as MPEG-4 Part 10 and MPEG-4 AVC
(Advanced Video Coding).
HD –High Definition video, 720p, 1080i and 1080p (1080p capability only on specified
products).
HD AV –A digital input interface for connection to devices equipped with DVI (DVI-to-HDMI
adaptor required) and HDMI connections.
HDCP –High-bandwidth Digital Content Protection is designed to prevent copying of digital
audio and video content passing across Digital Visual Interface (DVI) and High-Definition
Multimedia Interface (HDMI) connections.
HDMI™- High-Definition Multimedia Interface, a compact interface for transmission of
uncompressed digital audio and video content.
IGMP –Internet Group Management Protocol, a protocol used to manage multicast traffic on
an IP network.
Input –Physical interface on Exterity equipment that receives Audio/Video from a source.
IP –Internet Protocol, a protocol used for communicating data across a network using the
Internet Protocol Suite, also referred to as TCP/IP.
IP TOS –The Type of Service (TOS) field is a six-bit Differentiated Services Code Point
(DSCP) field and a two-bit Explicit Congestion Notification field.
MPEG –A family of compression methodologies for audio and video.
MPEG Transport Stream - A communications protocol enabling multiplexing of digital audio,
video and data which is specified in MPEG-2 Part 1, Systems (ISO/IEC standard 13818-1).
NTP –Network Time Protocol, a protocol for synchronizing the clocks of computer systems.
RGBHV –Is a Red (R), Green (G), Blue (B) component analogue video signal with horizontal
(H) and vertical (V) synchronisation, all on separate lines. It is most commonly used in the
VGA connection for computer monitors.
RTP - Real-time Transport Protocol, a protocol used to carry real time data on an IP network.
SAP –Session Announcement Protocol, a protocol used to advertise the presence of
multicast sessions on an IP network.
SD –Standard Definition video, 525i 60Hz and 625i 50Hz.
SDI - Serial Digital Interface (SDI), a high speed serial interface that carries uncompressed
video with the option of embedded audio. It is specified as SMPTE 259M
(270MB/s SD-SDI), SMPTE 292M (1.485Gbit/s HD-SDI), and SMPTE 424M (2.97Gbits/s 3G-
SDI).
Source –A device that can provide an Audio/Video input to the encoder, for example, a DVD
player.
SVC –Scalable Video Coding, part of the H.264/MPEG-4 AVC video compression standard.
Telnet –Telnet is a network protocol that enables one computer to communicate with another
over an IP network.
TFTP –Trivial File Transfer Protocol, a simple file transfer protocol used on IP networks.
UDP –User Datagram Protocol, a transport protocol in the TCP/IP suite, which provides a
connectionless transport mechanism with low overhead.
Unit –Exterity product, for example, an AvediaStream e36x unit containing a printed circuit
board.

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YPbPr –A type of component analogue video signal consisting of a colourless component
(luminance), combined with two colour-carrying components (chrominance). This is commonly
referred to simply as “component”.

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How this Manual is Organised
This manual is organised as follows:
Chapter 1 –Getting Started
This chapter describes how to get the
encoder up and running.
Chapter 2 –Physical Interfaces
This chapter describes how to connect your
AV equipment to the encoder.
Chapter 3 –Management Interfaces
This chapter describes the management
interfaces you can use to manage the
encoder: the IPTV Manager, Web
Management Interface and admin interface.
Chapter 4 - General Device Management
This chapter describes general configuration
of the encoder. For example, IP address
configuration and the firmware upgrade
procedure are explained here.
Chapter 5 –Admin Interface
This chapter describes how to configure the
encoder using the serial Admin Interface.
Chapter 6 - Encoding and Streaming
This chapter explains how to configure the
encoder to take accept the input of the AV
source and convert this into an IPTV stream.
Chapter 7 - Status Monitoring
This chapter explains how to check the
operating status of the encoder.
Chapter 8 –Troubleshooting
This section provides troubleshooting
information if you are having problems with
the encoder.

AvediaStream e2535/e3635 and e2655/e3655 Encoders V1.1
10 Administrator’s Guide
1 Getting Started
AvediaStream Encoders create a single IPTV stream on your building, campus or
metropolitan-area IP network from the output of various video devices. You can use them to
distribute the output from a variety of Standard Definition and High Definition AV devices such
as video cameras, DVD players, set-top boxes and professional SDI feeds.
The AvediaStream e26xx/36xx encoders accept SD and HD content inputs (up to 1080p
50/60Hz). The encoders allow scaling of both resolution and frame rate in the output stream.
The e36xx encoders allow scaling of any input to any output resolution and frame rate up to
1080i 50/60Hz. The AvediaStream e26xx encoders allow up to 576i in the output transport
stream.
The following procedures must be performed for the encoder to perform correctly. These
procedures are summarised in this section:
1. Connecting the AV Source
Before the encoder can stream audio/video on the network, an AV source must be connected.
See Physical Interfaces on page 12 for details on how to connect your AV equipment to the
encoder.
2. Connecting to the Network
Connect the encoder to the network.
For more information, see the AvediaStream Installation Guide.
3. Powering the Encoder
Connect the encoder to a power source.
For more information, see the AvediaStream Installation Guide.
4. Configuring the IP Address of the Encoder
By default, the encoder requires a DHCP Server to be available on the network to assign it an
IP address.
There are two methods of assigning a static IP address to the encoder, if required:
●Use the serial Admin Interface to configure the IP address. For more information refer to
Admin Interface on page 19.
●Temporarily set up a DHCP server on an isolated network. Once an IP address is
assigned to the encoder, you can configure a static IP address using the Web
Management Interface. For more information refer to Network Configuration on page 22.
Allocating a static IP address for the encoder allows continued operation without a DHCP
Server.
5. Naming the Encoder
Provide a name for the encoder so you can easily identify it in the future. This can be done
using the AvediaServer Director application (shown in Figure 8 on page 19) I) or the Web
Interface General Page (shown in Figure 9 on page 21).
6. Configuring Audio/Video Input
The device starts encoding and streaming automatically when an appropriate AV source is
connected. It may be necessary to configure the type of video source connected. Refer to
Encoding and Streaming on page 32 for more information.