Extreme Networks EPICenter Guide User manual

Extreme Networks, Inc.
3585 Monroe Street
Santa Clara, California 95051
[phone]
[phone]
http://www.extremenetworks.com
EPICenter Reference Guide
Version 6.0
Published: November 2006
Part number: 100248-00 Rev 01

EPICenter Reference Guide
2
Alpine, Alpine 3804, Alpine 3802, Altitude, BlackDiamond, BlackDiamond 6808, BlackDiamond 6816, EPICenter,
Ethernet Everywhere, Extreme Ethernet Everywhere, Extreme Networks, Extreme Turbodrive, Extreme Velocity,
ExtremeWare, ExtremeWorks, ExtremeXOS, GlobalPx Content Director, the Go Purple Extreme Solution Partners
Logo, Sentriant, ServiceWatch, Summit, Summit24, Summit48, Summit1i, Summit4, Summit5i, Summit7i, Summit
48i, SummitRPS, SummitGbX, Triumph, vMAN, the Extreme Networks logo, the Alpine logo, the BlackDiamond
logo, the Summit logos, the Extreme Turbodrive logo, and the Color Purple, among others, are trademarks or
registered trademarks of Extreme Networks, Inc. or its subsidiaries in the United States and other countries. Other
names and marks may be the property of their respective owners.
© 2006 Extreme Networks, Inc. All Rights Reserved.
Specifications are subject to change without notice.
Merit is a registered trademark of Merit Network, Inc. Solaris and Java are trademarks of Sun Microsystems, Inc. in
the U.S. and other countries. Avaya is a trademark of Avaya, Inc.
This product includes software developed by the Apache Software Foundation (http://www.apache.org).
This product contains copyright material licensed from AdventNet, Inc. (http://www.adventnet.com). All rights to
such copyright material rest with AdventNet.
Use of Open Source Libraries. The Software uses or links to the third party “open source” library(ies). Please read
the “Notice” files included with the Software for identification of these libraries and applicable license agreements.

EPICenter Reference Guide 3
Contents
Preface......................................................................................................................................... 15
Introduction .............................................................................................................................15
Terminology........................................................................................................................15
Conventions..............................................................................................................................16
Related Publications .................................................................................................................16
Part 1: EPICenter Basic Features
Chapter 1: EPICenter Overview....................................................................................................... 21
Introduction .............................................................................................................................21
Summary of Features.................................................................................................................21
Extreme Networks Device Support ..............................................................................................23
Third-Party Device Support ........................................................................................................23
Chapter 2: Getting Started with EPICenter.......................................................................................25
The EPICenter Home Page .........................................................................................................25
The Distributed Server Summary...........................................................................................27
The “About EPICenter” Page................................................................................................28
Navigating EPICenter Applications..............................................................................................29
The Navigation Toolbar ........................................................................................................29
The Main Feature Frame ............................................................................................................31
EPICenter Menus ................................................................................................................32
The Component Tree ...........................................................................................................34
The Status/Detail Information Panel......................................................................................35
Feature Function Buttons.....................................................................................................37
EPICenter Dialog Boxes .......................................................................................................37
Right-Click Pop-Up Menus .........................................................................................................38
The External App Sub-Menu.................................................................................................39
The Device Sub-Menu..........................................................................................................39
The Technical Support Sub-Menu.........................................................................................40
The Macros Sub-Menu.........................................................................................................41
The Properties Command .....................................................................................................42
Printing from EPICenter.............................................................................................................42
Help on Help ............................................................................................................................42
Chapter 3: The Inventory Manager.................................................................................................. 45
Overview of the EPICenter Device Inventory .................................................................................45
Device Groups.....................................................................................................................45
Inventory Manager Functions......................................................................................................46
Inventory Manager Function Buttons .....................................................................................46
The Inventory Menu.............................................................................................................46
Pop-Up Menus....................................................................................................................47
Displaying the Network Device Inventory .....................................................................................48

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Viewing Device Status Information..............................................................................................50
Detailed Device Status.........................................................................................................52
Edge Port FDB Status..........................................................................................................57
Third-Party Device Status.....................................................................................................60
Discovering Network Devices ......................................................................................................61
Discovery Results ................................................................................................................64
Adding Devices and Device Groups .............................................................................................68
Adding a Device ..................................................................................................................68
Creating a Device Group.......................................................................................................71
Modifying Devices and Device Groups .........................................................................................73
Modifying a Device ..............................................................................................................73
Modifying a Device Group ....................................................................................................77
Deleting Devices and Device Groups from the Database ................................................................79
Deleting a Device ................................................................................................................79
Deleting a Device Group.......................................................................................................80
Updating Device Information—The Sync Operation ......................................................................80
Configuring Default Access Parameters .......................................................................................82
Finding Devices ........................................................................................................................84
The Properties Display ...............................................................................................................85
All Device Groups Properties ................................................................................................85
Device Group Properties.......................................................................................................86
Device Properties ................................................................................................................88
Slot Properties ....................................................................................................................92
Port Properties....................................................................................................................96
Chapter 4: The EPICenter Alarm System........................................................................................ 101
Overview of the EPICenter Alarm System ...................................................................................101
Alarm Manager Functions ..................................................................................................102
Predefined Alarms.............................................................................................................102
The Alarm Log Browser ............................................................................................................103
The Alarm Log Browser Summary........................................................................................104
Acknowledging an Alarm ....................................................................................................105
Deleting Alarm Log Entries.................................................................................................105
Deleting Groups of Log Entries ...........................................................................................106
Viewing Alarm Details ........................................................................................................106
Creating an Alarm Display Filter..........................................................................................106
Deleting Saved Alarm Log Filters ........................................................................................106
Pausing All Alarms ............................................................................................................107
The Alarm Log Detailed View....................................................................................................107
Defining an Alarm Log Display Filter .........................................................................................109
Deleting Alarm Records with Specified Conditions......................................................................112
Defining Alarms ......................................................................................................................114
Creating a New Alarm Definition .........................................................................................115
Modifying an Alarm Definition ............................................................................................115
Deleting an Alarm Definition ..............................................................................................116
The Alarm Definition Window ...................................................................................................116
Defining the Basic Alarm Properties....................................................................................117
Defining the Alarm Scope ..................................................................................................119
Defining Alarm Actions ......................................................................................................121

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Alarm Categories ....................................................................................................................126
Creating a New Alarm Category...........................................................................................126
Modifying an Alarm Category ..............................................................................................127
Deleting an Alarm Category ................................................................................................127
Threshold Configuration...........................................................................................................127
RMON Rule Display...........................................................................................................129
CPU Utilization Rule Display ..............................................................................................129
Creating an Event Rule ......................................................................................................130
Modifying a Rule...............................................................................................................131
Deleting a Rule .................................................................................................................131
Synchronizing with Device RMON Rules ..............................................................................131
Configuring a New Rule or Modifying a Rule ..............................................................................131
Configuring an RMON Rule ................................................................................................133
Configuring CPU Utilization Rules.......................................................................................134
Configuring Rules for the Predefined RMON Event Types ......................................................136
Configuring the Rule Target................................................................................................137
Synchronizing EPICenter with Device RMON Rules.....................................................................138
Chapter 5: Configuration Manager................................................................................................141
Overview of the Configuration Manager......................................................................................141
Configuration Manager Functions..............................................................................................141
Configuration Manager Function Buttons .............................................................................142
The Configuration Menu.....................................................................................................142
Pop-Up Menus..................................................................................................................143
Configuration File Locations ...............................................................................................144
Device Configuration Summary Status.......................................................................................145
Uploading Configurations from Devices .....................................................................................149
Changing the Configuration Filename Format .......................................................................151
Archiving Configuration Settings...............................................................................................151
Scheduling Device Archive Uploads ....................................................................................152
Scheduling Global Archive Uploads.....................................................................................153
Setting Archive Limits .......................................................................................................155
Archive/Baseline Differences Report....................................................................................156
Configuring Email Notification of Archive/Baseline Differences ..............................................157
Downloading Configuration Information to a Device ....................................................................157
Downloading an Incremental Configuration to Devices ................................................................159
Creating a Baseline Configuration File.......................................................................................161
Removing a Baseline Configuration File...............................................................................162
Scheduling a Baseline Upload ..................................................................................................162
Restoring a Baseline Configuration to a Device...........................................................................164
Viewing a Configuration File .....................................................................................................166
Comparing Two Configuration File—The Diff Command ..............................................................167
Configuring a Viewer................................................................................................................169
Configuring the TFTP Server.....................................................................................................170
Chapter 6: The Firmware Manager................................................................................................ 173
Overview of the Firmware Manager............................................................................................173
Firmware Manager Functions....................................................................................................173
Firmware Manager Function Buttons ...................................................................................174

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The Firmware Menu...........................................................................................................174
Pop-Up Menus..................................................................................................................174
Software and BootROM Image Locations .............................................................................175
The Firmware Manager Main Window ..................................................................................176
Obtaining Updated Software Images .........................................................................................179
Obtaining New Software Images .........................................................................................179
Acknowledging the Version Changes....................................................................................182
Checking for Version Availability .........................................................................................182
Upgrading the Software or BootROM on Your Switches ...............................................................182
Upgrading Your Switches Using the Upgrade Wizard.............................................................183
Image Selection ................................................................................................................183
Hardware Selection ...........................................................................................................185
Operation Selection ...........................................................................................................189
Upgrade Preview ...............................................................................................................190
Performing a Multi-Step Upgrade........................................................................................191
Specifying the Current Software Versions...................................................................................194
Configuring the TFTP Server.....................................................................................................195
Chapter 7: The Interactive Telnet Feature ..................................................................................... 197
Overview of the Interactive Telnet Feature .................................................................................197
Using Telnet with Extreme Networks Switches ...........................................................................197
Using Telnet Macros................................................................................................................199
Built-in Telnet Macros .......................................................................................................199
The Macro Player ....................................................................................................................200
Playing a Macro ................................................................................................................202
Using Variables in a Macro.................................................................................................203
Configuring a Repeat Interval .............................................................................................204
Viewing Macro Results.......................................................................................................204
Loading a Saved Macro......................................................................................................207
The Macro Editor ....................................................................................................................208
Creating Macros for Context-Based Replay ...........................................................................210
Saving a Macro .................................................................................................................214
Loading a Macro for Editing ...............................................................................................214
Deleting a Macro...............................................................................................................214
Importing Macros ..............................................................................................................214
Exporting a Macro .............................................................................................................216
Running a Telnet Session on an Individual Switch......................................................................216
Copy/Paste from an Interactive Telnet Session .....................................................................217
Macro Recording and Playback from an Interactive Telnet Session .........................................218
Using Interactive Telnet with Third-Party Devices .......................................................................219
Chapter 8: The Grouping Manager ................................................................................................ 221
Overview of the Grouping Manager ............................................................................................221
Grouping Manager Functions....................................................................................................223
Grouping Manager Function Buttons ...................................................................................223
The Grouping Menu...........................................................................................................224
Resource Detail Buttons ....................................................................................................224
Displaying EPICenter Groups and Resources ..............................................................................225
Resource Details ...............................................................................................................226
Creating a New Resource .........................................................................................................228

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Deleting Resources—The Destroy Function................................................................................229
Adding a Resource as a Child of a Group ...................................................................................230
Removing A Child Resource from a Group..................................................................................232
Adding Relationships to a Resource ..........................................................................................233
Removing Relationships from a Resource ............................................................................235
Adding and Removing Attributes...............................................................................................236
Searching for a Resource .........................................................................................................238
Setting up a Resource Search.............................................................................................239
Searching from the Main Toolbar ........................................................................................241
Searching from the Add Resources or Add Relationship Window ............................................242
Importing Resources................................................................................................................242
Importing from an LDAP Directory ......................................................................................244
Importing from a File.........................................................................................................245
Importing from an NT Domain Controller or NIS Server .........................................................248
Chapter 9: Using the IP/MAC Address Finder................................................................................. 251
Overview of the IP/MAC Address Finder .....................................................................................251
IP/MAC Address Finder Functions.......................................................................................251
ExtremeWare Software Requirements ..................................................................................252
Tasks List Summary Window ....................................................................................................252
Creating a Search Task ............................................................................................................254
Detailed Task View ..................................................................................................................257
Exporting Task Results to a Text File...................................................................................259
Chapter 10: Real-Time Statistics.................................................................................................. 261
Overview of Real-Time Statistics...............................................................................................261
Real-Time Statistics Functions .................................................................................................262
Real-Time Statistics Function Buttons.................................................................................263
The Statistics Menu ..........................................................................................................264
Pop-Up Menus..................................................................................................................264
Displaying Multi-Port Statistics.................................................................................................265
Displaying Statistics for a Single Port........................................................................................268
Changing the Display Mode......................................................................................................269
Setting Graph Preferences .......................................................................................................270
Taking Graph Snapshots ..........................................................................................................273
Chapter 11: Network Topology Views ........................................................................................... 277
Overview of Topology Views ......................................................................................................277
Topology Manager Functions ....................................................................................................278
Topology Manager Function Buttons....................................................................................278
The Topology Menus..........................................................................................................278
Pop-Up Menus..................................................................................................................281
Displaying a Network Topology View..........................................................................................283
Map Elements...................................................................................................................285
Manipulating Map Elements...............................................................................................289
Displaying a Topology View with a Preselected Device...........................................................289
The Map Element Description Panel....................................................................................290

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The New Menu .......................................................................................................................291
New View .........................................................................................................................291
Node Placement Criteria in an Auto Populate View ...............................................................293
New Map..........................................................................................................................296
New Device Map Node.......................................................................................................297
New Decorative Map Node .................................................................................................298
New Text Map Node ..........................................................................................................298
New User-Created Map Link ...............................................................................................298
The Edit Menu........................................................................................................................300
Rename View....................................................................................................................300
Delete View ......................................................................................................................301
Rename Map ....................................................................................................................301
Delete Map.......................................................................................................................301
Select All Map Nodes ........................................................................................................301
Cut Map Nodes .................................................................................................................302
Paste Map Nodes ..............................................................................................................302
Delete Map Nodes.............................................................................................................303
Delete User Created Map Links...........................................................................................303
The View Menu .......................................................................................................................304
View Properties... ..............................................................................................................304
The Map Menu .......................................................................................................................305
Layout Map ......................................................................................................................305
Layout Map in Window.......................................................................................................306
Fit Map in Window ............................................................................................................307
Expand Map .....................................................................................................................308
Compress Map ..................................................................................................................308
Inflate Nodes....................................................................................................................309
Deflate Nodes ...................................................................................................................309
Undo Map Edit .................................................................................................................309
Zoom Map In ....................................................................................................................309
Zoom Map Out ..................................................................................................................310
Unzoom Map ....................................................................................................................310
Sync Links for Map or Sync Links for All Maps.....................................................................310
Find Map Node .................................................................................................................311
Map Properties .................................................................................................................312
Print Map .........................................................................................................................315
The Display Menu ..................................................................................................................316
VLAN Information .............................................................................................................316
The Tools Menu ......................................................................................................................318
Mark Links Mode ..............................................................................................................318
Add Links to VLAN ............................................................................................................318
Connect Edge Port to VLAN................................................................................................320
Chapter 12: Using the VLAN Manager........................................................................................... 323
Overview of Virtual LANs..........................................................................................................323
VLAN Manager Functions.........................................................................................................324
VLAN Manager Function Buttons ........................................................................................324
The VLAN Menu................................................................................................................324
Viewing Device Information from Pop-Up Menus ..................................................................325
Displaying a VLAN...................................................................................................................326
Viewing VLANs on a Switch................................................................................................328

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Viewing Switches in a VLAN ...............................................................................................329
Viewing VLAN Member Ports ..............................................................................................329
Adding a VLAN .......................................................................................................................331
Deleting a VLAN .....................................................................................................................334
Refreshing the Component Tree................................................................................................334
Modifying a VLAN ...................................................................................................................335
Modifying a VLAN from the Toolbar.....................................................................................335
Modifying a VLAN from the Component Tree Menu...............................................................338
Adding and Deleting Protocol Filters .........................................................................................339
VLAN Properties......................................................................................................................341
Chapter 13: The ESRP Monitor..................................................................................................... 343
Overview of the ESRP Monitor ..................................................................................................343
ESRP Monitor Functions ....................................................................................................343
The VLAN Summary View.........................................................................................................343
Viewing ESRP Detail Information..............................................................................................345
Chapter 14: Administering EPICenter............................................................................................ 349
Overview of User Administration ...............................................................................................349
Administration Functions .........................................................................................................349
EPICenter Access Roles .....................................................................................................350
EPICenter and RADIUS Authentication................................................................................351
Setting EPICenter Server Properties ....................................................................................351
User Administration ................................................................................................................352
Adding or Modifying User Accounts.....................................................................................353
Deleting a User .................................................................................................................354
Changing Your Own User Password ...........................................................................................354
Role Administration.................................................................................................................355
Adding or Modifying a Role ................................................................................................357
Deleting a Role .................................................................................................................359
RADIUS Administration ...........................................................................................................359
RADIUS Client Configuration..............................................................................................360
RADIUS Server Configuration .............................................................................................361
Disabling RADIUS for EPICenter.........................................................................................361
Server Properties Administration...............................................................................................362
Devices Properties.............................................................................................................363
Features Properties ...........................................................................................................364
Scalability Properties.........................................................................................................365
SNMP Properties...............................................................................................................366
Topology Properties ...........................................................................................................367
External Connections Properties..........................................................................................368
MAC Polling Properties ......................................................................................................368
Other Properties................................................................................................................369
Distributed Server Administration .............................................................................................370
Configuring a Server Group Member....................................................................................371
Configuring a Server Group Manager ...................................................................................372

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Chapter 15: EPICenter Reports ..................................................................................................... 373
Reports Overview ....................................................................................................................373
Accessing EPICenter Reports ...................................................................................................373
Reports Available in EPICenter ...........................................................................................374
Selecting Predefined EPICenter Reports to View...................................................................378
The Extreme Networks eSupport Export Report.....................................................................379
Using Report Filtering........................................................................................................379
Sorting Reports .................................................................................................................381
Exiting Reports .................................................................................................................381
EPICenter Report Structure ................................................................................................381
Network Status Summary Report ..............................................................................................382
The Distributed Server Summary.........................................................................................383
Device Reports........................................................................................................................384
Device Inventory Report .....................................................................................................385
Device Status Report .........................................................................................................393
Slots, Stacks and Ports Reports ................................................................................................395
Slot Inventory (Card Reports)..............................................................................................395
Stack Inventory Reports .....................................................................................................398
Interface Report................................................................................................................401
Unused Ports Report .........................................................................................................402
VLAN Reports .........................................................................................................................405
VLAN Summary Report ......................................................................................................405
Voice VLAN Summary (Voice Over IP Reports)......................................................................407
EAPS Reports .........................................................................................................................408
EAPS Summary.................................................................................................................408
EAPS Log Report ..............................................................................................................409
Log Reports ............................................................................................................................410
Alarm Log Report ..............................................................................................................410
Event Log .........................................................................................................................412
Syslog (System Log) ..........................................................................................................415
The Configuration Management Activity Log.........................................................................416
Wireless Reports .....................................................................................................................418
Wireless Summary Report ..................................................................................................418
Wireless AP (Wireless Port Inventory) Report........................................................................420
Wireless Interface Report ...................................................................................................422
Safe AP MAC List..............................................................................................................425
Rogue APs (Rogue Access Point Detection Report) ...............................................................426
Rogue AP Alarms ..............................................................................................................429
Network Login Report ........................................................................................................431
Current Wireless Clients Report ..........................................................................................432
Wireless Client History Report ............................................................................................434
Spoofing Wireless Client Report..........................................................................................436
Unconnected Client Report ................................................................................................437
Client Reports...................................................................................................................439
MIB Poller Tools ...............................................................................................................439
EPICenter Server Reports...................................................................................................439
Miscellaneous Reports .......................................................................................................442
Printing and Exporting EPICenter Reports..................................................................................444
Printing Reports................................................................................................................444
Exporting Reports..............................................................................................................445

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Part 2: Advanced Upgrade Features
Chapter 16: EAPS Protocol Monitoring and Verification................................................................. 449
Overview of the EAPS Monitor ..................................................................................................449
EAPS Monitor Functions ..........................................................................................................449
EAPS Monitor Tabs ...........................................................................................................450
The EAPS Monitor Menus ..................................................................................................450
Pop-Up Menus..................................................................................................................451
EAPS Monitor Main View .........................................................................................................452
The EAPS Map .......................................................................................................................454
Node Status ...........................................................................................................................456
Node Actions ....................................................................................................................458
Link Status.............................................................................................................................459
Reorganizing the Map View ......................................................................................................459
Focus Mode............................................................................................................................461
Exiting Focus Mode ...........................................................................................................462
The Tools Menu ......................................................................................................................462
Synchronize......................................................................................................................463
Verify EAPS ......................................................................................................................463
EAPS Summary Report ......................................................................................................465
The Domains Tab ....................................................................................................................465
Sorting a Table Display ......................................................................................................466
The EAPS Domain Details Display.......................................................................................467
The Devices Tab .....................................................................................................................469
The Device Details Display .................................................................................................471
The Links Tab.........................................................................................................................475
EAPS Log Reports ...................................................................................................................478
Chapter 17: Using the Policy Manager ......................................................................................... 481
Using the Policy Manager ........................................................................................................481
The Policies View ....................................................................................................................482
Policy Definition Page........................................................................................................484
Policy Traffic Page ............................................................................................................486
Creating a New Policy..............................................................................................................488
Edit Policy Endpoints Window ..................................................................................................495
Edit Policy Access Domain/Policy Scope Window .......................................................................497
Modifying Policies...................................................................................................................499
Deleting a Policy .....................................................................................................................501
Resetting a Policy ...................................................................................................................502
Configuring Policy Precedence .................................................................................................502
Viewing and Modifying QoS Profiles ..........................................................................................503
Configuring QoS Policies..........................................................................................................505
Auto Configuration ............................................................................................................505
Directed Configuration .......................................................................................................506
Chapter 18: The ACL Viewer ........................................................................................................ 509
Using the ACL Viewer ..............................................................................................................509
ACL Viewer Summary Displays............................................................................................510

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Access List Display .................................................................................................................511
Policy Rule Comparison .....................................................................................................513
View Policy Rules ..............................................................................................................514
View Configured Rules .......................................................................................................515
VLAN QoS Display...................................................................................................................515
Policy Rule Comparison .....................................................................................................517
View Policy Rules ..............................................................................................................518
View Configured Rules .......................................................................................................518
Source Port QoS Display ..........................................................................................................519
Policy Rule Comparison .....................................................................................................521
View Policy Rules ..............................................................................................................521
View Configured Rules .......................................................................................................522
QoS Profile Display .................................................................................................................522
Network Login/802.1x Display..................................................................................................523
Part 3: Appendices
Appendix A: Event Types for Alarms ............................................................................................. 527
SNMP Trap Events ..................................................................................................................527
Configuring SNMP Trap Events...........................................................................................534
RMON Rising and Falling Trap Events.......................................................................................535
EPICenter Events ....................................................................................................................535
Appendix B: EPICenter Backup..................................................................................................... 537
EPICenter Log Backups ...........................................................................................................537
Database Utilities....................................................................................................................537
The Validation Utility...............................................................................................................538
Using the DBVALID Command-Line Utility...........................................................................538
Database Connection Parameters ........................................................................................539
The Backup Utility ..................................................................................................................539
The DBBACKUP Command-Line Utility ...............................................................................539
Database Connection Parameters ........................................................................................540
Installing a Backup Database .............................................................................................540
Appendix C: The Spanning Tree Monitor ....................................................................................... 543
Overview of the Spanning Tree Monitor......................................................................................543
STP Monitor Functions ............................................................................................................544
Viewing STP Domain Properties from Pop-Up Menus ..................................................................544
Displaying STP Domain Information ..........................................................................................544
Displaying STP VLAN Configurations ...................................................................................546
Displaying STP Device Configurations .................................................................................547
Displaying STP Port Information .........................................................................................548
STP Properties........................................................................................................................550
Appendix D: Voice over IP Manager ............................................................................................. 551
Overview of Voice over IP Management......................................................................................551
Viewing VoIP VLAN Settings.....................................................................................................551
Selecting VLANs for VoIP.........................................................................................................553

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QoS Settings for a VoIP VLAN ..................................................................................................556
Default Configuration Attributes..........................................................................................557
Minimum Bandwidth Calculations.......................................................................................558
Configuring QoS Settings .........................................................................................................560
VoIP Reports ..........................................................................................................................563
Index .......................................................................................................................................... 565

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EPICenter Reference Guide 15
Preface
This preface provides an overview of this guide, describes guide conventions, and lists other useful
publications.
Introduction
This guide provides the required information to use the EPICenter software. It is intended for use by
network managers who are responsible for monitoring and managing Local Area Networks, and
assumes a basic working knowledge of:
●Local Area Networks (LANs)
●Ethernet concepts
●Ethernet switching and bridging concepts
●Routing concepts
●The Simple Network Management Protocol (SNMP)
NOTE
If the information in the Release Notes shipped with your software differs from the information in this guide, follow
the Release Note.
Terminology
When features, functionality, or operation is specific to the Summit, Alpine, or BlackDiamond switch
family, the family name is used. Explanations about features and operations that are the same across all
Extreme switch product families simply refer to the product as the “Extreme Networks device” or
“Extreme Networks switch.” Explanations about features that are the same for all devices managed by
EPICenter (both Extreme devices and others) are simply refered to “devices.”

Preface
EPICenter Reference Guide
16
Conventions
Table 1 and Table 2 list conventions that are used throughout this guide.
Related Publications
The EPICenter documentation set includes the following:
●EPICenter Reference Guide (this guide)
●EPICenter Concepts and Solutions Guide
●EPICenter Installation and Upgrade Guide
●EPICenter Release Notes
●EPICenter License Agreement
Table 1: Notice Icons
Icon Notice Type Alerts you to...
Note Important features or instructions.
Caution Risk of unintended consequences or recoverable loss of data.
Warning Risk of permanent loss of data.
Table 2: Text Conventions
Convention Description
Screen displays This typeface represents information as it appears on the screen.
Screen displays
bold
This typeface indicates how you would type a particular command.
The words “enter”
and “type”
When you see the word “enter” in this guide, you must type something, and then
press the Return or Enter key. Do not press the Return or Enter key when an
instruction simply says “type.”
[Key] names Key names appear in text in one of two ways. They may be
• referred to by their labels, such as “the Return key” or “the Escape key.”
• written with brackets, such as [Return] or [Esc].
If you must press two or more keys simultaneously, the key names are linked with a
plus sign (+). For example:
Press [Ctrl]+[Alt]+[Del].
Words in bold type Bold text indicates a button or field name.
Words in italic type Italics emphasize a point or denote new terms at the place where they are defined
in the text.

Related Publications
EPICenter Reference Guide 17
Both the EPICenter Reference Guide and the EPICenter Concepts and Solutions Guide can be found online in
Adobe Acrobat PDF format in the docs subdirectory of the EPICenter installation directory. They are
also available in a Microsoft Windows environment from the EPICenter Start menu.
You must have Adobe Acrobat Reader version 5.0 or later (available from http://www.adobe.com free of
charge) to view these manuals.
The EPICenter software also includes context-sensitive online Help, available from the Help menu in
each EPICenter applet, as well as through Help buttons in most windows and dialogs throughout the
software.
Other manuals that you will find useful are:
●ExtremeWare Software User Guide
●ExtremeWare Command Reference Guide
●ExtremeXOS Concepts Guide
●ExtremeXOS Command Reference Guide
For documentation on Extreme Networks products, and for general information about Extreme
Networks, see the Extreme Networks home page:
●http://www.extremenetworks.com
Customers with a support contract can access the Technical Support pages at:
●http://www.extremenetworks.com/services/eSupport.asp
The technical support pages provide the latest information on Extreme Networks software products,
including the latest Release Notes, information on known problems, downloadable updates or
patches as appropriate, and other useful information and resources.
Customers without contracts can access manuals at:
●http://www.extremenetworks.com/services/documentation/

Preface
EPICenter Reference Guide
18

1EPICenter Basic Features