Extreme Networks EPICenter Guide User manual

Extreme Networks, Inc.
3585 Monroe Street
Santa Clara, California 95051
[phone]
[phone]
http://www.extremenetworks.com
EPICenter Installation and Upgrade Guide
Version 7.1
Published: July, 2010
Part Number: 100368-00 Rev. 02

EPICenter Installation and Upgrade Guide2
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Specifications are subject to change without notice.
All other registered trademarks and service marks are property of their respective owners.
© 2010 Extreme Networks, Inc. All Rights Reserved.

EPICenter Installation and Upgrade Guide 3
Contents
Chapter 1: EPICenter Installation Overview ....................................................................................... 5
EPICenter Installation Overview ....................................................................................................5
The EPICenter Server ............................................................................................................5
The EPICenter Client .............................................................................................................6
System Requirements..................................................................................................................7
Windows Vista/XP/2003 Server/2008 Server ............................................................................7
Sun Microsystems Solaris 10 .................................................................................................8
Red Hat Enterprise Linux 5 ....................................................................................................8
Browser Requirements for Launching the EPICenter Client........................................................9
Upgrading from Earlier Versions of EPICenter ..............................................................................10
Upgrading EPICenter to a Service Pack Release .....................................................................10
Obtaining a License Key for the EPICenter Server.........................................................................10
Evaluation Licenses.............................................................................................................11
Permanent Licenses ............................................................................................................11
Chapter 2: Installing the EPICenter 7.1 Server ................................................................................ 13
Installing the EPICenter Server ...................................................................................................13
User Permissions ................................................................................................................14
Local Name Resolution for the Server....................................................................................14
Required Patches for Solaris ...............................................................................................14
Setting the Run Level for Linux ............................................................................................14
Installation Overview ...........................................................................................................14
Server Installation Steps ......................................................................................................15
Adding or Upgrading a License Key.............................................................................................18
Adding a License for an Upgrade Product ..............................................................................19
Starting and Stopping the EPICenter Server.................................................................................19
Starting the Server on Windows ............................................................................................19
Starting the Server on Linux or Solaris...................................................................................20
Stopping the Server on Windows ...........................................................................................20
Stopping the Server on Linux or Solaris .................................................................................20
Configuring the EPICenter Server for NATed Client Connections ....................................................20
Installing EPICenter on a Multi-Homed Server..............................................................................21
Setting the EPICENTER_SERVER_ADDRESS Environment Variable .........................................21
Configuring a Multi-Homed Server with Separate Management and Client Access Networks........22
Configuring the Multi-Homed Server for Client Access from Both Networks ...............................24
Installing a Difference Viewer .....................................................................................................24
Enabling SSH for Secure Communications...................................................................................24
The EPICenter SSH Enabling Key .........................................................................................25
Uninstalling the EPICenter Server Software .................................................................................26
Uninstalling the Server on Windows ......................................................................................26
Uninstalling the Server on Linux or Solaris.............................................................................26

EPICenter Installation and Upgrade Guide4
Chapter 3: Launching the EPICenter 7.1 Client................................................................................ 27
About the Client Initialization Process .........................................................................................27
Launching the Client Application ................................................................................................27
Disabling Installation of Desktop Shortcuts..................................................................................30
Configuring the Firefox Browser for the Java Plug-In .....................................................................31
Chapter 4: Upgrading the EPICenter Software ................................................................................. 33
EPICenter Software Upgrade Overview.........................................................................................33
Installing a Service Pack Release................................................................................................34
Installing a Service Pack on Windows Systems .......................................................................34
Uninstalling the Service Pack on Windows Systems ................................................................35
Installing a Service Pack on Solaris or Linux Systems .............................................................36
Uninstalling the Service Pack on Solaris or Linux Systems ......................................................37
Chapter 5: Migrating the Database to EPICenter 7.1 ........................................................................ 39

EPICenter Installation and Upgrade Guide 5
1EPICenter Installation Overview
This chapter provides an overview of the installation or upgrade of EPICenter 7.1. It covers the
following topics:
●EPICenter Installation Overview on page 5
●The EPICenter Server on page 5
●The EPICenter Client on page 6
●System Requirements on page 7
●Browser Requirements for Launching the EPICenter Client on page 9
●Upgrading from Earlier Versions of EPICenter on page 10
●Obtaining a License Key for the EPICenter Server on page 10
EPICenter Installation Overview
EPICenter is a powerful yet easy to use client-server application for centralizing the management of a
network of Extreme Networks switches and selected third-party devices. EPICenter offers a
comprehensive set of network management tools that are easy to use from a client workstation with a
web browser and the appropriate Java plug-in. The EPICenter software can be installed on systems
running Windows Vista, XP, 2003 Server, or 2008 Server, on SPARC workstations running Solaris 10, or
on systems running Red Hat Enterprise Linux version 5.
There are several options for installing the EPICenter 7.1 software, depending on whether you already
have versions of EPICenter installed, or whether this is a new EPICenter installation.
The EPICenter Server
The EPICenter Server requires a license key, installed into the Server, to enable clients to connect to the
Server. You can perform the installation successfully without an EPICenter license, but you will need to
add a license key (either an evaluation or a permanent key) by running the License Manager, in order to
use the EPICenter product. License key installation is separate from the EPICenter Server installation.
You can run the License Manager at any time to add or upgrade licenses.
The installation process is very similar under Windows, Solaris, or Linux.
●See “Installing the EPICenter Server” on page 13 for detailed instructions.
●See “Adding or Upgrading a License Key” on page 18 for instructions on running the License
Manager.

EPICenter Installation Overview
EPICenter Installation and Upgrade Guide6
There are several additional (optional) components you may want to install along with your EPICenter
Server: a Difference viewer you can use to compare configuration files within the Configuration
Manager, and the SSH enabling key, which enables EPICenter to use SSH2 instead of Telnet to
communicate to the devices EPICenter manages (assuming the devices are enabled to use SSH), and to
securely upload and download configuration files.
●See “Installing a Difference Viewer” on page 24 for instructions on obtaining and installing a
difference viewer.
●See “Enabling SSH for Secure Communications” on page 24 for information on enabling EPICenter
to use SSH.
Upgrading the EPICenter Server
If you have a previous version of EPICenter installed on the same system, you will have the option of
migrating your database information as you perform the installation. The instructions for installing
EPICenter 7.1 include information on migrating your database (see “Installing the EPICenter Server” on
page 13).
From time to time Extreme Networks may choose to release updates to EPICenter as a Service Pack
release. On systems with a previously installed release of the EPICenter 7.1 Server, you can upgrade to a
service pack release by installing an EPICenter 7.1 Service Pack patch. See “Upgrading EPICenter to a
Service Pack Release” on page 10 for details.
NOTE
If you have been running a Beta version of the EPICenter 7.1 software, you must uninstall the Beta version and do a
new install of the final version. You cannot upgrade a Beta version of the EPICenter 7.1 software to the General
Availability release of the software.
The EPICenter Client
The EPICenter client is an application that is launched from a Microsoft Internet Explorer or Mozilla
Firefox browser. A browser is also required to display EPICenter reports and to view the EPICenter
online Help.
The EPICenter client can run on a different type of system from the Server—for example, you can run
the client on a Windows system connected to an EPICenter Server installed on a Linux system.
No software installation is required for a client to connect to the EPICenter Server; however, the Java
1.6.0_10 plug-in is required, and you will be prompted to install it if it is not already present.
There is no separate installation package for the EPICenter Client. When you connect to the EPICenter
Server with a browser and launch the EPICenter Client, any required files are downloaded and installed
on your system automatically.
No license is needed to run the EPICenter Client; however, the EPICenter Server must have a valid
license installed before any client connections are allowed.

System Requirements
EPICenter Installation and Upgrade Guide 7
System Requirements
The following sections specify the system requirements for installing and running EPICenter 7.1.
Please check the most current EPICenter Release Notes for any additional or changed requirements for the
EPICenter release you are installing.
Windows Vista/XP/2003 Server/2008 Server
The EPICenter Server. The system requirements for the EPICenter Server under Microsoft Windows are
as follows:
●Microsoft Windows Vista, Windows XP Professional with SP1 or later, Windows 2003 Server, or
Windows 2008 Server running on an Intel Pentium-compatible CPU.
Both 32-bit and 64-bit versions of the Windows operating system are supported.
●2 GB RAM minimum, 4 GB recommended.
If the Gold upgrade license is installed to allow up to 2,000 devices, up to 4 GB may be needed for
very large numbers of devices (1000 or more).
●2 GB disk space available, NTFS filesystem recommended.
●Swap space equal to double the amount of memory. For example, if you have 512 MB of RAM, you
should have 1 GB of swap space.
●1 GHz or greater Pentium-compatible processor (2 GHz or greater recommended).
The EPICenter Server software requires the 1.6.0_10 Java runtime package, which is included in the
Server installation. No separate installation is needed.
NOTE
Additional disk space may be needed to hold alarm logs and other runtime data. The amount of space depends on
the number of devices and the number of traps and syslog messages generated by the managed devices.
The EPICenter Client. The system requirements for the EPICenter Client under Microsoft Windows are as
follows:
●Windows Vista, Windows XP Professional with SP1 or later, Windows 2003 Server, or Windows 2008
Server running on an Intel Pentium-compatible CPU.
●A monitor that supports at least 1024 x 768 resolution, and 16-bit color. Your system display settings
must be set for at least 65536 colors.
●512 MB RAM minimum (up to 1 GB recommended).
●256 MB of disk space, NTFS filesystem recommended.
●Swap space equal to double the amount of memory. For example, if you have 512 MB of RAM, you
should have 1 GB of swap space.
●A browser (Mozilla Firefox or Microsoft Internet Explorer) is required to launch the EPICenter
Client, display reports, and view the EPICenter online Help.

EPICenter Installation Overview
EPICenter Installation and Upgrade Guide8
Sun Microsystems Solaris 10
The EPICenter Server. The EPICenter Server software, version 7.1, is supported under the Sun Solaris
Operating Environment on SPARC workstations. The system requirements for the Server and Client are
as follows:
●2 GB RAM minimum, 4 GB recommended.
If the Gold upgrade license is installed to allow up to 2,000 devices, up to 4 GB may be needed for
very large numbers of devices (1000 or more).
●400 Mhz or better processor
●2 GB disk space available.
●Swap space equal to double the amount of memory. For example, if you have 512 MB of RAM, you
should have 1 GB of swap space.
The EPICenter Server software requires the 1.6.0_10 Java runtime package, which is included in the
Server installation. No separate installation is needed.
NOTE
Additional disk space may be needed to hold alarm logs and other runtime data. The amount of space depends on
the number of devices and the number of traps and syslog messages generated by the managed devices.
The EPICenter Client. The system requirements for the EPICenter Client under Solaris are as follows:
●A monitor that supports at least 1024 x 768 resolution, and 16-bit color. Your system display settings
must be set for at least 65536 colors.
●512 MB RAM minimum. (Up to 1 GB recommended.)
●256 MB disk space available.
●Swap space equal to double the amount of memory. For example, if you have 512 MB of RAM, you
should have 1 GB of swap space.
●A browser (Mozilla Firefox) is required to launch the EPICenter Client, display reports, and view the
EPICenter online Help.
Red Hat Enterprise Linux 5
The EPICenter Server. The EPICenter Server software, version 7.1, is supported under Red Hat
Enterprise Linux version 5. Both the 32-bit and 64-bit versions are supported, only on X-86 based
platforms. The system requirements are as follows:
●2 GB RAM minimum, 4 GB recommended.
If the Gold upgrade license is installed to allow up to 2,000 devices, up to 4 GB may be needed for
very large numbers of devices (1000 or more).
●1 GHz or greater Pentium-compatible processor (2 GHz recommended).
●2 GB disk space available.
●Swap space equal to double the amount of memory. For example, if you have 512 MB of RAM, you
should have 1 GB of swap space.
●A GUI/Desktop environment must be installed on the server machine.

System Requirements
EPICenter Installation and Upgrade Guide 9
The EPICenter Server software requires the 1.6.0_10 Java runtime package, which is included in the
Server installation. No separate installation is needed.
NOTE
Additional disk space may be needed to hold alarm logs and other runtime data. The amount of space depends on
the number of devices and the number of traps and syslog messages generated by the managed devices.
The EPICenter Client. The system requirements for the EPICenter Client under Red Hat Enterprise Linux
are as follows:
●A monitor that supports at least 1024 x 768 resolution, and 16-bit color. Your system display settings
must be set for at least 65536 colors.
●512 MB RAM minimum (1 GB recommended).
●256 MB disk space available.
●Swap space equal to double the amount of memory. For example, if you have 512 MB of RAM, you
should have 1 GB of swap space.
●A browser (Mozilla Firefox 1.5 or higher) is required to display reports and view the EPICenter
online Help.
Browser Requirements for Launching the EPICenter Client
The EPICenter Client is launched from a browser window. EPICenter uses signed applets: you will be
prompted to accept the security certificate from Extreme Networks the first time you try to launch the
applet.
NOTE
The Java Plug-In version 1.6.0_10 is required for the EPICenter client. If this version of the plug-in is not already
installed, you will be prompted to download it the first time you try to launch the EPICenter client.
Table 1 lists the browsers that are supported by the EPICenter 7.1 release. A browser is also required to
display EPICenter reports and the EPICenter online Help.
NOTE
For the Mozilla Firefox browser, you must install the Java plug-in, and then link it to the Firefox browser. See
“Configuring the Firefox Browser for the Java Plug-In” on page 31
Table 1: EPICenter 7.1 supported browsers
Platform Minimum Browser Configuration
Windows Internet Explorer™ 6.0 or higher, Mozilla Firefox 1.5 or
higher
Sun Solaris 10 Mozilla Firefox 1.5, 2.0, or 3.0
Red Hat Enterprise Linux version 5 Mozilla Firefox 1.5, 2.0 or 3.0

EPICenter Installation Overview
EPICenter Installation and Upgrade Guide10
Upgrading from Earlier Versions of EPICenter
If you have EPICenter 6.0 or 7.0 installed, you can migrate your database information to EPICenter 7.1
as part of the upgrade process. Follow the instructions for installing the EPICenter 7.1 release in
Chapter 3, “Installing the EPICenter 7.1 Server” or “Migrating the Database to EPICenter 7.1”. Also see
Chapter 5, “Upgrading the EPICenter Software” for additional upgrade information. Migration from
versions of EPICenter earlier than 6.0 is not supported.
NOTE
You cannot upgrade from a Beta Release of EPICenter 7.1. You must uninstall and re-install the EPICenter 7.1
software.
Upgrading EPICenter to a Service Pack Release
From time to time Extreme Networks may elect to release updates to the current EPICenter release as
Service Packs. Service Packs are minor releases that provide fixes for known problems from previous
releases.
A Service Pack is released as a patch release that integrates the Service Pack fixes into an existing
EPICenter installation. If you already have the EPICenter 7.1 software installed on your system when a
Service Pack is released, you can add the Service Pack fixes by installing the patch release. See
“Installing a Service Pack Release” on page 34 for installation instructions.
If you are still running the previous major release (that is, you are running EPICenter 5.1 and have not
yet upgraded to EPICenter 7.1 when an EPICenter 7.1 Service Pack is released) you can upgrade to the
EPICenter 7.1 Service Pack release by following the normal installation instructions, then applying the
Service Pack patch.
After you upgrade the EPICenter 7.1 Server to a Service Pack release, if any files are necessary to run
the EPICenter Client on your system, they are downloaded and installed automatically when you
launch the client.
Obtaining a License Key for the EPICenter Server
To log in to the EPICenter Server from an EPICenter Client, EPICenter must be configured with a valid
base license. Upgrades such as the Silver Upgrade or Gold Upgrade also require their own license keys.
The License Manager is a separate utility from the EPICenter Server installation. You can run the
License Manager at any time to add a key or upgrade an evaluation key to a permanent key. See
“Adding or Upgrading a License Key” on page 18.
EPICenter supports both permanent and evaluation licenses. An evaluation license allows you to run
the product for 30 days. A permanent license has no time limit. You can install the software without a
license key, but you cannot connect to it from an EPICenter Client. (If you install the product without a
license key, you can add the key later using the License Manager, as described in “Adding or
Upgrading a License Key” on page 18.)

Obtaining a License Key for the EPICenter Server
EPICenter Installation and Upgrade Guide 11
Both permanent and evaluation license keys are 14-character keys that start with EP and are followed
by 12 additional upper- and lower-case alphabetic characters, numbers, and special characters such as
“+”.
The license key is NOT the same as the activation key, which starts with “AC,” and is found on the
License Agreement shipped with your purchased product. You use the activation key to obtain a
permanent license key as described below.
Evaluation Licenses
You do not need an activation key to obtain an evaluation license key. To obtain an evaluation license
key, go to http://www.extremenetworks.com/go/epickey.htm.
Select the option to obtain an evaluation license key. You are asked to enter your name, company
information, and similar information, and an e-mail address to which your license key should be sent.
Your evaluation license key will be sent to you by return e-mail.
If your evaluation license expires before you have finished evaluating the product, you can request
another evaluation key—up to three evaluation keys for a total of 90 days of evaluation use.
Permanent Licenses
To obtain a permanent license key, you must provide your activation key, found on the License
Agreement shipped with your purchased product.
To request a permanent key, go to http://www.extremenetworks.com/go/epickey.htm. and select the option to
obtain a permanent license key.
Fill in the requested information, and enter your activation key. The activation key is a 14-character key
that starts with “AC” found on the License Agreement you received when you purchased the product.
Your permanent license key will be sent to you by return e-mail.

EPICenter Installation Overview
EPICenter Installation and Upgrade Guide12

EPICenter Installation and Upgrade Guide 13
2Installing the EPICenter 7.1 Server
This chapter describes how to install or upgrade the EPICenter 7.1 Server software in Windows, Solaris,
and Linux. It contains the following sections:
●Installing the EPICenter Server on page 13
●Installation Overview on page 14
●Server Installation Steps on page 15
●Adding or Upgrading a License Key on page 18
●Starting and Stopping the EPICenter Server on page 19
●Configuring the EPICenter Server for NATed Client Connections on page 20
●Installing EPICenter on a Multi-Homed Server on page 21
●Installing a Difference Viewer on page 24
●Enabling SSH for Secure Communications on page 24
●Uninstalling the EPICenter Server Software on page 26
Installing the EPICenter Server
The EPICenter Server can be installed in the following environments:
●Microsoft Windows Vista, Windows XP Professional with SP1 or later, Windows 2003 Server, or
Windows 2008 Server running on an Intel Pentium-compatible CPU
or
●Solaris 10 running on a SPARC system
or
●Red Hat Enterprise Linux Version 5
See “System Requirements” on page 7 for memory, CPU, disk and other requirements.
CAUTION
If you are running an evaluation version of the EPICenter 7.1 software, and you want to retain the information in
your EPICenter database, DO NOT REINSTALL the EPICenter software to upgrade to a permanent license.
Reinstalling EPICenter will reinitialize the database, which erases all information in the database. To
update an evaluation copy of the EPICenter Server to a licensed copy without reinitializing the
database, follow the update procedure described in “Adding or Upgrading a License Key” on page 18.
If you have EPICenter 6.0 or 7.0 installed, you can migrate your database, configuration information,
and data to EPICenter 7.1 as part of the upgrade process. Migration from versions of EPICenter earlier
than 6.0, or from ExtremeWare Enterprise Manager, is not supported.

Installing the EPICenter 7.1 Server
EPICenter Installation and Upgrade Guide14
Migration of the EPICenter 6.0 or 7.0 database can be done as part of the standard server installation
procedure in this chapter, or can be done manually, using the procedure described in “Migrating the
Database to EPICenter 7.1” on page 39. Use the manual database migration procedure if your EPICenter
6.0 or 7.0 server is on a different machine than your EPICenter 7.1 server.
User Permissions
To install the EPICenter software components as services under Microsoft Windows, or as daemons
under Solaris/Linux, you must have Administrator privileges on that system. In addition, if you want
to be able to import user and host information from a Windows Domain Controller, the EPICenter
Server must run with permissions that allow it to get user information from the Domain Controller.
Local Name Resolution for the Server
The system on which EPICenter is installed must be able to resolve both its own local name and its
domain name. For example if you install EPICenter on a system named system1, then it must be able to
resolve both system1 and its domain name, such as system1.company.com. You can test for this by
attempting to ping the system using both the local name and the domain name. If there are problems
resolving either of these names, make sure the hosts file contains the correct information.
Required Patches for Solaris
The Solaris operating environment may require patches for the EPICenter software to function properly.
Make certain these patches have been installed before you install the EPICenter Server software.
For the most current information on required patches, see the EPICenter Release Notes that accompanies
your EPICenter software, or go to the Extreme Networks web site at www.extremenetworks.com.
Setting the Run Level for Linux
On Linux systems, in order for the EPICenter database and server components to start automatically at
system boot, the run level on the server must be set to 5.
Installation Overview
The installation process is very similar under all three operating environments: the few differences are
noted as appropriate during the description of the process.
To install the EPICenter Server you will need the following information:
●The port that the EPICenter Server will use to communicate with the database (default is 10553)
●The HTTP Port for communication with EPICenter Clients (default is 8080)
●The 14-character permanent or evaluation license key (or you can skip the license key step and add
it later). The installation will succeed without a license key, but the EPICenter Client cannot connect
to the server unless a license is installed. See “Obtaining a License Key for the EPICenter Server” on
page 10 for more information.

Installing the EPICenter Server
EPICenter Installation and Upgrade Guide 15
You can use any port numbers (numbers between 1024 and 65535 are recommended), except port
numbers already in use by another process, or ports 3873, 8083, 10554, 10555, and 10556, which are used
by EPICenter for internal functions. During the installation process, if you specify a port that EPICenter
uses internally, you are prompted to select a different port number.
If you intend to keep multiple versions of the EPICenter Server on the same computer, to avoid a port
conflict each EPICenter Server must be configured to use a unique port number to communicate with
the database, or all but one of the EPICenter Servers must be disabled.
NOTE
Extreme Networks recommends that you choose port numbers that are not currently registered at Internet Assigned
Numbers Authority (IANA). To check if a port number is registered, go to http://www.iana.org/numbers.html.
Within the installation procedure you can choose to do the following:
●Transfer and upgrade the database from version 6.0 or 7.0 of EPICenter to EPICenter 7.1.
●Enable automatic information updates, allowing EPICenter to connect to the Extreme web site when
you start the EPICenter Client, and once every 24 hours thereafter to obtain a list of the current
ExtremeWare and ExtremeXOS releases as well as the latest EPICenter patches.
●Start the EPICenter database and server components manually at system startup (in Windows).
●Restart your system to start the EPICenter database and server.
After your installation is complete, you must run the License Manager to install your EPICenter license
key(s). Clients will not be able to connect to the EPICenter Server until that is done.
NOTE
Prior to installing EPICenter, make sure the system where you are installing the software is DNS-resolvable and
accessible both by IP address and by hostname from all machines where the EPICenter client will be launched. If it
is not, add an entry for the system in the local DNS server or the hosts file on the client machines.
Server Installation Steps
To install the EPICenter Server do the following:
1Download the EPICenter 7.1 server software for your chosen platform (Windows, Linux, or Solaris)
from the Extreme Networks software download page, and extract the contents of the zip or tar file
into a temporary directory.
or
Insert the EPICenter Server installation CD into your CD drive.
2If you are installing from CD, you will find three installation executables, one for each platform
(Windows, Linux, and Solaris). If you downloaded from the web site, only the executable for your
platform will be included.
3Start the installation wizard as follows:
For Windows, run EPICenter_7-1_win32.exe or EPICenter_7-1_winx64.exe, depending on your
version of the operating system.

Installing the EPICenter 7.1 Server
EPICenter Installation and Upgrade Guide16
For Linux:
aIf you downloaded the installation from the web site, change the permissions on the Linux bin
file as follows:
chmod 755 EPICenter_7-1_linux32.bin
or
chmod 755 EPICenter_7-1_linux64.bin
(Skip this if you are installing from the CD).
bRun the executable EPICenter_7-1_linux32.bin or EPICenter_7-1_linux64.bin, depending
on your version of the operating system.
For Solaris:
aIf you downloaded the installation from the web site, change the permissions on the Solaris bin
file:
chmod 755 EPICenter_7-1_solarisSPARC.bin
(Skip this if you are installing from the CD).
bRun the executable EPICenter_7-1_solarisSPARC.bin
InstallShield will extract the EPICenter Installation Wizard. This may take a few minutes.
4The EPICenter Installer Welcome screen appears.
Click Next to continue.
5If a previous version of EPICenter is detected, you are notified that the existing EPICenter services
must be stopped.
On Windows systems, if the EPICenter components were installed as services, select one of the
following options:
●Select Yes to have the installer shut down the EPICenter services (if they are running), or
●Select No to exit the installation process.
Click Next to continue.
On Solaris/Linux systems, you must exit the installation process and stop the EPICenter database
and server manually. See “Stopping the Server on Linux or Solaris” on page 20.
6Next, the EPICenter Software License Agreement is presented; after you read the agreement, click
the Accept button to accept the agreement, and click Next to proceed.
7Verify or enter a location for the EPICenter installation. By default this is the directory
C:\Program Files\Extreme Networks\EPICenter 7.1 for Windows, or
/opt/ExtremeNetworks/EPICenter7.1 for Linux or Solaris.
You can type a different directory path, or browse to find the directory in which you want to install.
Click Next to continue.
8You are next asked to specify (verify or change) the ports to be used for communication between the
EPICenter Server and the database (default is 10553) and between the Server and EPICenter Clients
via HTTP (default is 8080). You can use any port numbers (numbers between 1024 and 65535 are
recommended), except port numbers already in use by another process, or ports 3873, 8083, 10554,
10555, and 10556, which are used by EPICenter for internal functions.
NOTE
If you intend to keep multiple versions of the EPICenter Server on the same computer, to avoid a port conflict,
each EPICenter Server must be configured to use a unique port number to communicate with the database, or
all but one of the EPICenter Servers must be disabled. If multiple versions of the EPICenter Server are detected
on the computer, the older versions are disabled automatically during installation.

Installing the EPICenter Server
EPICenter Installation and Upgrade Guide 17
9A dialog box appears asking about several options you can enable:
●Enable Automatic Updates. This feature configures EPICenter to automatically retrieve the most
current information about device and slot software and bootrom images from the Extreme
Networks web site each time you connect the Client to the EPICenter Server.
If you enable this feature, EPICenter will connect to the Extreme Networks web site at server
start-up and once every 24 hours to obtain a list of the current software releases, and a list of any
available EPICenter patches. No information is sent to Extreme Networks except an indication
that you are running with an evaluation license, if that is the case.
NOTE
If you disable this feature, you will not able to obtain software update information through the Software Update
feature in the Firmware Manager. You can enable this feature at a later time through EPICenter Administration,
Server Properties tab, under the External Connections area. Click the checkbox to allow connection to the
Extreme Networks web site.
●Install as Services (Windows)/Install as Daemons (Linux/Solaris). Enable this option to install
the EPICenter database and web server components as Windows services or a Solaris/Linux
daemons.
In Windows, when the EPICenter components run as services, they are started automatically on
system boot, and will persist across user logins and logouts. For Windows installations, you can
select whether to run the EPICenter services automatically at startup or start them manually.
NOTE
You must have administrator or root permissions to install as Services or Daemons.
10 The next panel asks you to verify the components and installation directory. Click Install to proceed
with the installation, and follow the onscreen instructions.
11 If you are upgrading from EPICenter 6.0 or 7.0, you have the option to migrate the database and
other persistent data to the new installation. In the dialog box that appears, Select Yes to migrate the
data, or No to continue without doing so. (On Windows systems, this dialog box appears only if a
previous installation of EPICenter is detected.)
Migrating the database does not affect your previous EPICenter installation; the old database is left
intact and still functional.
NOTE
This installation utility migrates the database from EPICenter 6.0 or 7.0 to EPICenter 7.1. Database migration
from earlier versions of EPICenter (or ExtremeWare Enterprise Manager) are not supported.
Click Next to continue.
12 On Solaris or Linux systems, if you select Yes, a dialog box is displayed prompting you to specify
the path to the previous EPICenter installation. Enter the path to the previous EPICenter installation
(for example, /opt/extreme/epc6_0) in the box and click Next to continue.
The installation proceeds, with an indicator showing the progress of the process.
13 If you are migrating an existing database, the old database engine is started automatically in order to
accomplish the database migration—a Sybase window may appear briefly while this happens.
If you are not migrating a database, this will not occur.

Installing the EPICenter 7.1 Server
EPICenter Installation and Upgrade Guide18
14 If you have migrated a database from EPICenter version 6.0 or 7.0, EPICenter will report on the
results of the migration: it lists the old and new locations of the various files it migrated.
Click Next to continue.
15 If the installation was successful, the final dialog box displays a summary message. If there were any
problems, they will be noted here.
Click Finish to continue.
16 EPICenter prompts you to restart your system. You must either restart your system or start the
EPICenter services manually before a client can connect to the EPICenter Server.
Click Finish to complete the installation process.
17 Launch the License Manager and install your EPICenter licenses. You can do this at any time after
you have installed the EPICenter Server. The Server can be running while you do this, but this is not
required.
See “Adding or Upgrading a License Key” on page 18 for more detailed instructions.
Adding or Upgrading a License Key
To install an evaluation or permanent license for EPICenter, or to upgrade an evaluation license to a
permanent license you must run the License Manager. Until you install a base license, no client will be
able to connect to the EPICenter Server.
NOTE
You must install a base license key even if you have purchased a Silver or Gold upgrade. The base license gives you
access to the EPICenter Server; the optional upgrade licenses enable you to manage additional devices.
To install or upgrade a license, do the following:
1Run the License Manager:
●In Windows, from the Start menu, select Start > Programs > Extreme Networks > EPICenter 7.1
> License Manager
●In Linux or Solaris, go to the EPICenter installation directory (by default
/opt/ExtremeNetworks/EPICenter7.1) and run instlic.bin
You must have write permission for the EPICenter installation directory.
In Linux, the License Manager is also available in the Startup menu. Select Others >License
Manager
In Solaris, the License Manager is also available in Administrative Tools. Select Administrative
Tools > Extreme Networks > EPICenter > License Manager

Starting and Stopping the EPICenter Server
EPICenter Installation and Upgrade Guide 19
The License Manager window opens:
Figure 1: License Key Installation
2Enter the 14-character license key(s) in the appropriate fields, and click Install License.
A pop-up window tells you whether the installation was successful or not.
Adding a License for an Upgrade Product
When you purchase a product upgrade option such as the EPICenter Gold Upgrade, you receive a
separate key to enable EPICenter to manage additional devices. To add the license key for an EPICenter
upgrade product, run the License Manager as described above.
Starting and Stopping the EPICenter Server
By default, the EPICenter Server components installed as services (in Windows) or daemons (in Linux
or Solaris) are started automatically when you start or restart your computer.
If you elected not to restart your computer at the end of the installation process, then you must start the
EPICenter database and server manually.
In Windows, if you selected the option to start the EPICenter Server components manually, then you
must start them before running EPICenter.
Starting the Server on Windows
To start or restart the EPICenter services manually, do the following in the specified order:
1Open the Services window (found under Administrative Tools in the Control Panel).
2Highlight EPICenter 7.1 Database Engine, right-click and select Start from the pop-up menu to start
the EPICenter database.
3Start the EPICenter 7.1 Server in the same manner.

Installing the EPICenter 7.1 Server
EPICenter Installation and Upgrade Guide20
Starting the Server on Linux or Solaris
To start or restart the EPICenter daemons manually, do the following:
●Enter the following commands in the order shown:
/etc/init.d/EPICenterDB71 start
/etc/init.d/EPICenterServer71 start
You must have administrative rights to access init.d files.
Stopping the Server on Windows
To stop the EPICenter Server:
1Open the Services window (found in Administrative Tools in the Control Panel).
2Highlight EPICenter 7.1 Server, right-click and select Stop to stop the EPICenter Server. This should
be done while the database is still running.
3Highlight the EPICenter 7.1 Database Engine in the same manner, right-click and select Stop to stop
the EPICenter database engine.
Stopping the Server on Linux or Solaris
To stop the EPICenter Server, enter the following commands:
/etc/init.d/EPICenterServer71 stop
/etc/init.d/EPICenterDB71 stop
Configuring the EPICenter Server for NATed Client
Connections
If clients will be connecting to the EPICenter server through a connection that uses Network Address
Translation (NAT), configure the EPICenter server as follows:
1Stop the EPICenter Server if it is currently running. See the previous section for information about
how to do this.
2Set the EPICENTER_SERVER_ADDRESS environment variable to the hostname of the EPICenter
server. See “Setting the EPICENTER_SERVER_ADDRESS Environment Variable” on page 21 for
information on how to set this variable.
3Open the runserver.sp file, which resides in
<EPICenter_install_dir> /jboss/bin, and add the
following entry:
remoting.bind_by_host=true
4In EPICenter, set the TCP port number that clients use to connect to the EPICenter server to 56983.
To do this, go to EPICenter Administration, click the Server Properties tab, select Other from the
drop-down list, and enter 56983 in the Client Port field.