Extreme Networks IP Service Manager User manual

Extreme Networks, Inc.
3585 Monroe Street
Santa Clara, California 95051
[phone]
http://www.extremenetworks.com
IP Service Manager User
Guide
Infrastructure Client for ISM Provision
Published: April, 2002
Partnumber: 100121-00 rev 01

ii
©2002 Extreme Networks, Inc. All rights reserved. Extreme Networks and BlackDiamond are
registered trademarks of Extreme Networks, Inc. in the United States and certain other jurisdictions.
ExtremeWare, ExtremeWare Vista, ExtremeWorks, ExtremeAssist, ExtremeAssist1, ExtremeAssist2,
PartnerAssist, Extreme Standby Router Protocol, ESRP, SmartTraps, Alpine, Summit, Summit1,
Summit4, Summit4/FX, Summit7i, Summit24, Summit48, Summit Virtual Chassis, SummitLink,
SummitGbX, SummitRPS, and the Extreme Networks logo are trademarks of Extreme Networks, Inc.,
which may be registered or pending registration in certain jurisdictions. The Extreme Turbodrive logo
is a service mark of Extreme Networks, which may be registered or pending registration in certain
jurisdictions. Specifications are subject to change without notice.
All other registered trademarks and service marks are property of their respective owners.

IP Service Manager User Guide iii
Contents
Preface
Introduction vii
Terminology viii
Conventions viii
Related Publications x
1 Infrastructure and Services Management Provision
Overview
Overview 1-1
Summary of Features 1-2
How ISM Provision works 1-3
Your Network Devices 1-4
ISM Provision Server 1-4
Device Communicators 1-4
Network Infrastructure Manager Client 1-5
IP Service Manager Client 1-5
2 Starting IP Service Manager
Overview 2-1
Starting IP Service Manager 2-1
Summary Steps 2-1
Detailed Steps 2-2

iv IP Service Manager User Guide
3 IP Service Manager Overview
IPSM Overview 3-1
Summary of Features 3-1
IPSM Views 3-2
Selecting IPSM Views 3-2
Service Activation View 3-4
Service Library View 3-5
Change Control View 3-6
IPSM Icons 3-6
Open Changes 3-7
Save Changes 3-7
Modify Object 3-7
Copy 3-7
Paste 3-7
Delete 3-7
Verify Configuration 3-8
Synchronize 3-8
Commit Changes 3-8
Revert Changes 3-8
Help 3-8
4 Service Library
Overview 4-1
Traffic Policies 4-2
Policy Based Services 4-2
Service Bundles 4-2
Service Categories 4-3
Key Information 4-3
Service Library Tasks 4-3
Add a Service Bundle 4-4
Add a Policy Based Service 4-7
Add an IP, TCP or UDP Traffic Policy 4-9
5 Service Activation
Overview 5-1

IP Service Manager User Guide v
Subscriber 5-2
Customer 5-2
IP Aggregation Point 5-2
Service Activation Tasks 5-2
Add a Customer 5-3
Add an IP Subscriber 5-7
Add an IP Range Subscriber 5-9
Add an IP Aggregation Point 5-12
6 Change Control
Overview 6-1
Jobs 6-1
Change Control Tasks 6-2
View Current Job Changes 6-2
View Committed, Scheduled, or Saved Jobs 6-4
Delete Scheduled or Saved Jobs 6-6
Index

vi IP Service Manager User Guide

IP Service Manager User Guide vii
Preface
This Preface provides an overview of this guide, describes guide conventions, and lists
other publications that may be useful.
Introduction
This guide provides the required information to manage customers and subscribers
using Extreme Networks’ IP Service Manager (IPSM) client as the interface for Extreme
Networks’ Infrastructure and Services Management Provision (ISM Provision).
This guide is intended for use by network administrators who are responsible for
configuring network equipment. It assumes a basic working knowledge of:
•Local area networks (LANs).
•Ethernet concepts.
•Ethernet switching and bridging concepts.
•Routing concepts.
•Internet Protocol (IP) concepts.
•Routing Information Protocol (RIP) and Open Shortest Path First (OSPF).
•Simple Network Management Protocol (SNMP).
Additionally, this guide assumes a familiarity with the features and functionality of
ExtremeWare Software and with Extreme Networks’hardware. See the section, “Related
Publications”, for documents covering Extreme Networks’Software and Hardware.

viii IP Service Manager User Guide
If the information in the release notes shipped with your software differs from the
information in this guide, follow the release notes.
Terminology
When features, functionality, or operation is specific to the Summit, Alpine, or
BlackDiamond switch family, the family name is used. Explanations about features and
operations that are the same across all Extreme switch product families simply refer to
the product as the “Extreme device”or “Extreme switch.”Explanations about features
that are the same for all devices managed by Network Infrastructure Manager (both
Extreme devices and others) simply refer to “devices.”
Conventions
Table 1 and Table 2 list conventions that are used throughout this guide.
Table 1: Notice Icons
Icon Notice Type Alerts you to...
Note Important features or instructions.
Caution Risk of personal injury, system damage, or loss of data.
Warning Risk of severe personal injury.
Table 2: Text Conventions
Convention Description
Screen displays This typeface indicates command syntax, or represents information
as it appears on the screen.
Screen displays
bold
This typeface indicates how you would type a particular command.

IP Service Manager User Guide ix
Conventions
The words “enter”
and “type” When you see the word “enter” in this guide, you must type something, and then press the Return or Enter key. Do not press the
Return or Enter key when an instruction simply says “type.”
[Key] names Key names are written with brackets, such as [Return] or [Esc].
If you must press two or more keys simultaneously, the key names
are linked with a plus sign (+). Example:
Press [Ctrl]+[Alt]+[Del].
Words in Bold type GUI elements are written in bold type. Example: the menu item
File>Open, the Browse button, the Password field name
Words in italicized type Italics emphasize a point or denote new terms at the place where
they are defined in the text. Italics are also used to denote variables,
such as VLAN names, or user account names.
Table 2: Text Conventions (continued)
Convention Description

xIP Service Manager User Guide
Related Publications
The publications related to this one are:
•ISM Provision Installation Guide
•Network Infrastructure Manager User Guide
•ExtremeWare Software User Guide
Documentation for Extreme Networks products is available on the World Wide Web at
the following location:
http://www.extremenetworks.com/

IP Service Manager User Guide 1-1
1Infrastructure and Services
Management Provision Overview
Overview
Extreme Networks’Infrastructure and Services Management Provision (ISM Provision)
is a tightly connected collection of components for delivering services to customers and
for managing your network. ISM Provision allows you to easily extend services to your
network users by defining and provisioning bundles of IP services. Services are
managed as simple objects that are easy to apply to customers, but the configuration
changes required to support the delivery of services is managed by ISM Provision. ISM
Provision also allows you to control all or a portion of your network, by controlling the
configurations of the devices in the network.
ISM Provision is designed to make it much easier to roll out changes to the network.
You can add devices and make configuration changes offline and apply them to your
network later. Planned changes are verified against a comprehensive set of rules to
assure that the changes can be applied to your network and will not conflict with
existing configurations. Incomplete sessions can be saved to be completed later.
Services provided across a group of customers can be easily modified. Once a service is
updated, the change is applied to all customers using the service. ISM Provision
manages all the configuration changes to make the modifications.
Network Infrastructure Manager (NIM) is the GUI client portion of ISM Provision that
controls and manages the infrastructure of your network, the configurations of your
network devices. NIM works closely with IP Service Manager (IPSM), the GUI client
portion of ISM Provision that allows a provider to manage customers, service bundles,
and policy based services.

1-2 IP Service Manager User Guide
Infrastructure and Services Management Provision Overview
Summary of Features
•Version Control of Network Configuration
•Staging of Network Configuration Changes
•Configuration rules checking
•Helps Manage the VLANs, Access Lists, and QoS Profiles Required to Support
Subscribers
•Provides Service-Level Abstractions to Manage Subscribers
•Client/Server Java architecture - platform independent and scalable
•Offline and on-line tool - used in both green field and existing network
environments
•Co-exists with other management tools using CLI or SNMP
•Version control for configurations and deployment module for system rollouts
•Provides an abstraction model that simplifies and automates both infrastructure and
subscriber provisioning life-cycles
•Distributed device communication infrastructure for redundancy and scaling

IP Service Manager User Guide 1-3
How ISM Provision works
How ISM Provision works
Figure 1-1: ISM Provision Components
ISM Provision consists of several different components:
•ISM Provision Server
•Device Communicators
•Network Infrastructure Manager Client
•IP Service Manager Client
These components work together to manage another important component:
ISM Provision
Server
NIM Client IP Service
Manager Client
Device
Communicator Device
Communicator Device
Communicator
Device
#1
Device
#2 Device
#3
Device
#4
Device
#5
Device
#6 Device
#7

1-4 IP Service Manager User Guide
Infrastructure and Services Management Provision Overview
•Your Network Devices
The following sections describe these components and how they interact in more detail.
Your Network Devices
The network managed by ISM Provision consists of your current existing network of
Extreme Network devices, or a subset of your devices. Many devices can be managed
by ISM Provision simultaneously. The devices are managed by querying them for their
configurations, and by sending new configuration commands to them. Once ISM
Provision manages a device, it will periodically check that the device configuration for
changes.
ISM Provision Server
The ISM Provision server is the heart of ISM Provision. You may have more than one
instance of the other components, but only one server. The server contains the
information about the configurations of the managed devices, configurations that are
scheduled to be applied to the network at a later time, and previous configurations. An
ISM Provision server can contain the configurations of a large number of devices, but
does not communicate with the devices directly. Instead, it uses device communicators
to handle this task.
The ISM Provision server also contains the saved configuration changes that have not
yet been applied to the network. These changes may be saved to edit later, or may be
applied at a future time to the network.
Device Communicators
The device communicators control the communication between the network devices
and the ISM Provision server. All queries to devices from the ISM Provision server and
all commands from the ISM Provision server to the devices are handled by the device
communicators. To spread the processing load across hosts, there can be more than one
device communicator in an ISM Provision installation, but only one per host.
For example, in a network of 100 devices all managed with the same ISM Provision
server, you might have five different device communicators, each talking with twenty
devices. Any one managed device can only be managed by one device communicator,
otherwise conflicts will occur.

IP Service Manager User Guide 1-5
How ISM Provision works
Typically, you will install one device communicator on the same host as the ISM
Provision server, and then add other device communicators on other hosts as needed to
manage the processing load of communicating with your devices.
Network Infrastructure Manager Client
The Network Infrastructure Manager (NIM) client is used to manage changes to the
network infrastructure. With NIM you can prepare and commit changes to the current
network configuration, and add new devices to be provisioned. Before changes are
rolled out to your network, NIM tests your proposed changes against a set of rules
designed to spot and help you correct errors (for example, duplicate IP addresses
assigned to different VLANs).
The NIM client also manages the providers, provider accounts, and provider access to
network resources. With NIM you can define a provider and restrict that provider’s
control to a specific set of ports on a specific set of devices. You can also restrict the
allowable VLAN IDs and IP addresses that the provider can assign.
The NIM client also manages the ISM Provision server and device communicators. You
can see the status of the server and communicators and examine their logs. You can also
see who is currently connected to the ISM Provision server and send a broadcast
message to them. You can shutdown the ISM Provision server from within NIM.
Finally, you can review the current changes in your session, review committed, saved
and scheduled jobs, and perform configuration versioning.
IP Service Manager Client
The IP Service Manager client allows providers to manage subscribers (subscribers
consist of a VLAN and a single port in your network). IP Service Manager also allows
you to configure service bundles (these correspond to QoS profiles) and policy based
services (these correspond to access control lists) for these subscribers.

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Infrastructure and Services Management Provision Overview

IP Service Manager User Guide 2-1
2Starting IP Service Manager
Overview
Since the IP Service Manager (IPSM) client is part of ISM Provision, IPSM relies on a
running ISM Provision server and device communicator. This chapter assumes that you
already have a functioning ISM Provision server and device communicator.
Starting IP Service Manager
The following is a short summary of the steps to start IP Service Manager
Summary Steps
To start IP Service Manager you must:
1 Launch the IPSM Client
2 Specify the ISM Provision Server
3 Enter your Provider Name
4 Enter a User Account Name
5 Enter the Password for the Account

2-2 IP Service Manager User Guide
Starting IP Service Manager
Detailed Steps
1 Launch the IPSM Client
Launch the IPSM client as you would launch other applications on your host. For
example, Windows users can select Network Infrastructure Manager from the
Start>Programs>Extreme Networks>ISM Provision>Applications menu. Solaris users
can launch the ipsm executable file from the /opt/extreme/ismprov/bin directory by
using a graphical file manager application to double-click on its icon, or by typing:
/opt/extreme/ismprov/bin/ipsm
Once the application starts, you will see the login screen similar to the one shown in
Figure 2-1.
Figure 2-1: IP Service Manager Login Screen
2 Specify the ISM Provision Server
Once the login screen appears, you will specify the ISM Provision server. Specify the IP
address of the server or the hostname by typing it into the server field. Figure 2-2 shows
the login screen and server field in more detail.
IPSM will store the IP addresses and names that you have specified in previous
sessions, so you may find your server already specified, or you may be able to select it
from the drop-down list in the server field. Click on the down-arrow on the right side
of the field and select the server.

IP Service Manager User Guide 2-3
Overview
Figure 2-2: IPSM Login Screen Detail
3 Enter your Provider Name
In the Provider field, enter the name of the provider that you belong to. If you have
previously used IPSM, you will find the previous provider name already entered.
4 Enter a User Account Name
In the User Account field, enter your user account name.
5 Enter the Password for the Account
In the Password field, enter the account password. The account passwords are not
saved and will need to be entered every session.

2-4 IP Service Manager User Guide
Starting IP Service Manager
Once the information has been entered, the IPSM client will attempt to connect with the
ISM Provision server. While it is connecting you will see messages similar to those in
Figure 2-3.
Figure 2-3: The IPSM Client Connecting to the ISM Provision Server
Once the IPSM client is launched, you will see the Service Activation view.