Extron electronics SMP 300 Series User manual

User Guide
SMP 300 Series
Streaming AV Product
Streaming Media Processor
68-2238-01 Rev. G
11 18

Safety Instructions
Safety Instructions • English
WARNING:This symbol, ,when used on the product, is intended
to alert the user of the presence of uninsulated dangerous voltage within
the product’s enclosure that may present a risk of electric shock.
ATTENTION: This symbol, , when used on the product, is intended
to alert the user of important operating and maintenance (servicing)
instructions in the literature provided with the equipment.
For information on safety guidelines, regulatory compliances, EMI/EMF
compatibility, accessibility, and related topics, see the Extron Safety and
Regulatory Compliance Guide, part number 68-290-01, on the Extron
website, www.extron.com.
Sicherheitsanweisungen • Deutsch
WARNUNG:Dieses Symbol auf dem Produkt soll den Benutzer darauf
aufmerksam machen, dass im Inneren des Gehäuses dieses Produktes
gefährliche Spannungen herrschen, die nicht isoliert sind und die einen
elektrischen Schlag verursachen können.
VORSICHT: Dieses Symbol auf dem Produkt soll dem Benutzer in
der im Lieferumfang enthaltenen Dokumentation besonders wichtige
Hinweise zur Bedienung und Wartung (Instandhaltung) geben.
Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung,
EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie in
den Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer
68-290-01) auf der Extron-Website, www.extron.com.
Instrucciones de seguridad • Español
ADVERTENCIA: Este símbolo, , cuando se utiliza en el producto,
avisa al usuario de la presencia de voltaje peligroso sin aislar dentro del
producto, lo que puede representar un riesgo de descarga eléctrica.
ATENCIÓN: Este símbolo, , cuando se utiliza en el producto, avisa
al usuario de la presencia de importantes instrucciones de uso y
mantenimiento recogidas en la documentación proporcionada con el
equipo.
Para obtener información sobre directrices de seguridad, cumplimiento
de normativas, compatibilidad electromagnética, accesibilidad y temas
relacionados, consulte la Guía de cumplimiento de normativas y seguridad
de Extron, referencia 68-290-01, en el sitio Web de Extron, www.extron.com.
Instructions de sécurité • Français
AVERTISSEMENT : Ce pictogramme, , lorsqu’il est utilisé sur le
produit, signale à l’utilisateur la présence à l’intérieur du boîtier du
produit d’une tension électrique dangereuse susceptible de provoquer
un choc électrique.
ATTENTION : Ce pictogramme, , lorsqu’il est utilisé sur le produit,
signale à l’utilisateur des instructions d’utilisation ou de maintenance
importantes qui se trouvent dans la documentation fournie avec le
matériel.
Pour en savoir plus sur les règles de sécurité, la conformité à la
réglementation, la compatibilité EMI/EMF, l’accessibilité, et autres sujets
connexes, lisez les informations de sécurité et de conformité Extron, réf.
68-290-01, sur le site Extron, www.extron.com.
Istruzioni di sicurezza • Italiano
AVVERTENZA: Il simbolo, , se usato sul prodotto, serve ad
avvertire l’utente della presenza di tensione non isolata pericolosa
all’interno del contenitore del prodotto che può costituire un rischio di
scosse elettriche.
ATTENTZIONE: Il simbolo, , se usato sul prodotto, serve ad avvertire
l’utente della presenza di importanti istruzioni di funzionamento e
manutenzione nella documentazione fornita con l’apparecchio.
Per informazioni su parametri di sicurezza, conformità alle normative,
compatibilità EMI/EMF, accessibilità e argomenti simili, fare riferimento
alla Guida alla conformità normativa e di sicurezza di Extron, cod. articolo
68-290-01, sul sito web di Extron, www.extron.com.
Instrukcje bezpieczeństwa • Polska
OSTRZEŻENIE: Ten symbol, , gdy używany na produkt, ma na celu
poinformować użytkownika o obecności izolowanego i niebezpiecznego
napięcia wewnątrz obudowy produktu, który może stanowić zagrożenie
porażenia prądem elektrycznym.
UWAGI: Ten symbol, , gdy używany na produkt, jest przeznaczony do
ostrzegania użytkownika ważne operacyjne oraz instrukcje konserwacji
(obsługi) w literaturze, wyposażone w sprzęt.
Informacji na temat wytycznych w sprawie bezpieczeństwa, regulacji
wzajemnej zgodności, zgodność EMI/EMF, dostępności i Tematy pokrewne,
zobacz Extron bezpieczeństwa i regulacyjnego zgodności przewodnik, część
numer 68-290-01, na stronie internetowej Extron, www.extron.com.
Инструкция по технике безопасности •Русский
ПРЕДУПРЕЖДЕНИЕ: Данный символ, , если указан
на продукте, предупреждает пользователя о наличии
неизолированного опасного напряжения внутри корпуса
продукта, которое может привести к поражению
электрическим током.
ВНИМАНИЕ: Данный символ, , если указан на продукте,
предупреждает пользователя о наличии важных инструкций
по эксплуатации и обслуживанию в руководстве,
прилагаемом к данному оборудованию.
Для получения информации о правилах техники безопасности,
соблюдении нормативных требований, электромагнитной
совместимости (ЭМП/ЭДС), возможности доступа и других
вопросах см. руководство по безопасности и соблюдению
нормативных требований Extron на сайте Extron: ,
www.extron.com, номер по каталогу - 68-290-01.
安全说明 •简体中文
警告:产品上的这个标志意在警告用户该产品机壳内有暴露的危险 电压,
有触电危险。
注意:产品上的这个标志意在提示用户设备随附的用户手册中有
重要的操作和维护(维修)说明。
关于我们产品的安全指南、遵循的规范、EMI/EMF 的兼容性、无障碍
使用的特性等相关内容,敬请访问 Extron 网站 , www.extron.com,参见
Extron 安全规范指南,产品编号 68-290-01。

Copyright
© 2016-2018 Extron Electronics. All rights reserved.
Trademarks
All trademarks mentioned in this guide are the properties of their respective owners.
The following registered trademarks(®), registered service marks(SM), and trademarks(TM) are the property of RGBSystems, Inc. or
ExtronElectronics (see the current list of trademarks on the Terms of Use page at www.extron.com):
Registered Trademarks (®)
Extron, Cable Cubby, ControlScript, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, Flat Field, FlexOS, Glitch Free. Global
Configurator, GlobalScripter, GlobalViewer, Hideaway, HyperLane, IPIntercom, IPLink, KeyMinder, LinkLicense, LockIt, MediaLink,
MediaPort, NetPA, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, Show Me, SoundField, SpeedMount, SpeedSwitch,
StudioStation, SystemINTEGRATOR, TeamWork, TouchLink, V-Lock, VideoLounge, VN-Matrix, VoiceLift, WallVault, WindoWall, XTP,
XTPSystems, and ZipClip
Registered Service Mark(SM) : S3 Service Support Solutions
Trademarks (™)
AAP, AFL (Accu-RateFrameLock), ADSP(Advanced Digital Sync Processing), Auto-Image, CableCover, CDRS(ClassD Ripple
Suppression), Codec Connect, DDSP(Digital Display Sync Processing), DMI (DynamicMotionInterpolation), DriverConfigurator,
DSPConfigurator, DSVP(Digital Sync Validation Processing), eLink, Entwine, EQIP, Everlast, FastBite, FOX, FOXBOX,
IP Intercom HelpDesk, MAAP, MicroDigital, Opti-Torque, PendantConnect, ProDSP, QS-FPC(QuickSwitch Front Panel Controller),
RoomAgent, Scope-Trigger, ShareLink, SIS, SimpleInstructionSet, Skew-Free, SpeedNav, Triple-Action Switching, True4K, Vector™ 4K ,
WebShare, XTRA, and ZipCaddy
안전 지침 • 한국어
경고: 이 기호 가 제품에 사용될 경우, 제품의 인클로저 내에 있는
접지되지 않은 위험한 전류로 인해 사용자가 감전될 위험이 있음을
경고합니다.
주의: 이 기호 가 제품에 사용될 경우, 장비와 함께 제공된 책자에 나와
있는 주요 운영 및 유지보수(정비) 지침을 경고합니다.
안전 가이드라인, 규제 준수, EMI/EMF 호환성, 접근성, 그리고 관련 항목에
대한 자세한 내용은 Extron 웹 사이트(www.extron.com)의 Extron 안전 및
규제 준수 안내서, 68-290-01 조항을 참조하십시오.
安全記事 • 繁體中文
警告:若產品上使用此符號,是為了提醒使用者,產品機殼內存在著
可能會導致觸電之風險的未絕緣危險電壓。
注意 若產品上使用此符號,是為了提醒使用者,設備隨附的用戶手冊中有
重要的操作和維護(維修)説明。
有關安全性指導方針、法規遵守、EMI/EMF 相容性、存取範圍和相關主題的詳細資
訊,請瀏覽 Extron 網站:www.extron.com,然後參閱《Extron 安全性與法規
遵守手冊》,準則編號 68-290-01。
安全上のご注意 • 日本語
警告: この記号 が製品上に表示されている場合は、筐体内に絶縁されて
いない高電圧が流れ、感電の危険があることを示しています。
注意:この記号 が製品上に表示されている場合は、本機の取扱説明書に
記載されている重要な操作と保守(整備)の指示についてユーザーの注意
を喚起するものです。
安全上のご注意、法規厳守、EMI/EMF適合性、その他の関連項目に
つ い て は 、エ ク スト ロ ン の ウ ェブ サ イト www.extron.com よ り 『 Extron Safety
and Regulatory Compliance Guide』 ( P/N 68-290-01) をご覧ください。

FCC Class A Notice
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part15 of the FCC rules. The ClassA limits provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is
likely to cause interference. This interference must be corrected at the expense of the user.
NOTES: For more information on safety guidelines, regulatory compliances, EMI/
EMF compatibility, accessibility, and related topics, see the Extron Safety and
Regulatory Compliance Guide on the Extron website.
Battery Notice
This product contains a battery. Do not open the unit to replace the battery. If the
battery needs replacing, return the entire unit to Extron (for the correct address, see the
Extron Warranty section on the last page of this guide).
CAUTION: Risk of explosion. Do not replace the battery with an incorrect type.
Dispose of used batteries according to the instructions.
ATTENTION : Risque d’explosion. Ne pas remplacer la pile par le mauvais type de
pile. Débarrassez-vous des piles usagées selon le mode d’emploi.
VCCI-A Notice
この装置は、クラスA情報技術装置です。 この装置を家庭環境で使用すると、電波妨害を引き
起こすことがあります。 その場合には使用者が適切な対策を講ずるよう要求されることがあります。
VCCI-A

Conventions Used in this Guide
Notifications
The following notifications are used in this guide:
ATTENTION:
• Risk of property damage.
• Risque de dommages matériels.
NOTE: A note draws attention to important information.
TIP: A tip provides a suggestion to make working with the application easier.
Software Commands
Commands are written in the fonts shown here:
^AR Merge Scene,,0p1 scene 1,1 ^B 51 ^W^C.0
[01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03]
EX!*X1&*X2)*X2#*X2!CE}
NOTE: For commands and examples of computer or device responses used in this
guide, the character “0”is used for the number zero and “O” is the capital letter
“o.”
Computer responses and directory paths that do not have variables are written in the font
shown here:
Reply from 208.132.180.48: bytes=32 times=2ms TTL=32
C:\Program Files\Extron
Variables are written in slanted form as shown here:
ping xxx.xxx.xxx.xxx —t
SOH R Data STX Command ETB ETX
Selectable items, such as menu names, menu options, buttons, tabs, and field names are
written in the font shown here:
From the File menu, select New.
Click the OK button.
Specifications Availability
Product specifications are available on the Extron website, www.extron.com.
Extron Glossary of Terms
A glossary of terms is available at http://www.extron.com/technology/glossary.aspx.


Contents
Introduction ................................................1
About this Guide.................................................. 1
About the SMP300 Series .................................. 1
PC Requirements ................................................ 3
Licensed Third-party Software............................. 3
General Product Overview ................................... 5
Input................................................................ 5
Encoding and Output ...................................... 5
File Storage ..................................................... 6
Control Options ............................................... 7
Recordings ...................................................... 7
Features .............................................................. 9
Installation................................................14
Mounting the SMP300 Series ........................... 14
Rear Panel Overview ......................................... 14
Power Connection......................................... 15
Control System and External
Device Connections...................................... 15
Input Connections ......................................... 16
Output Connections ...................................... 16
Rear Panel Reset............................................... 18
Front Panel Operation ..............................20
Front Panel Features.......................................... 20
Layout Presets (For Composite Mode Only)....... 22
Power Up Procedure ......................................... 24
Front Panel Menu Operation.............................. 25
Menu Navigation............................................ 25
Menu Overview.............................................. 25
Presets Menu ................................................ 26
Picture Control Menu..................................... 29
Record and Stream Configuration Menu........ 31
Input Configuration Menu .............................. 37
Background Recall Menu
(For composite mode only) ........................... 41
Advanced Configuration Menu....................... 41
Comm Settings (View and Edit) Menu............ 44
Status Menu.................................................. 46
Exit Menu ...................................................... 46
Front Panel Lockout (Executive Modes) ............. 47
Alarms............................................................... 47
Web-Based User Interface.........................49
Overview of the Web-Based User Interface........ 49
Web Browser Requirements .......................... 50
Turning Off Compatibility Mode...................... 50
Web-Based User Interface Help Files............. 51
Accessing the Web-Based User Interface.......... 51
Page Overview .............................................. 52
Logging Out and Logging In .............................. 54
AV Controls Panel.............................................. 55
AV Controls Panel Features ........................... 55
Start an AdHoc Recording........................... 59
Recording Controls............................................ 61
Scheduled Events.............................................. 63
Recording Calendar....................................... 63
Schedule Settings.......................................... 64
Publish Settings............................................. 65
Configuration..................................................... 66
Configuration Tab Features ............................ 67
Input/Output Settings .................................... 68
Image Settings............................................... 73
Encoding & Layout ........................................ 75
Users and Roles ............................................ 80
Alarms and Traps........................................... 82
System Settings ............................................ 83
Advanced Features........................................ 87
File Management ............................................... 89
Add a Network Share .................................... 90
Upload and Download Files
Using an SFTP Client.................................... 90
viSMP 300 Series • Contents

Troubleshooting................................................. 91
Features of the Troubleshooting Page............ 91
Status ........................................................... 92
Logs.............................................................. 93
Alarms........................................................... 94
Diagnostic Tools ............................................ 95
System Resets .............................................. 96
FlexOS Applications ..................................97
About the FlexOS App -
Digital I/O Configurator .................................... 97
Remote Communication and Control ......... 98
Connection Options........................................... 98
RS-232 Port .................................................. 98
Front Panel Configuration Port....................... 98
Ethernet (LAN) Port........................................ 99
Host-to-device Communications ..................... 100
SMP300 Series-initiated Messages............. 100
Password Information.................................. 101
Error Responses.......................................... 101
Using the Command and Response Tables ..... 101
Command and Response Tables..................... 105
Reference Information............................. 126
Mounting the SMP300 Series ......................... 126
Tabletop Use ............................................... 126
Furniture Mounting....................................... 126
Table or Wall Mounting................................. 126
Rack Mounting ............................................ 126
Supported File Types, Drive Formats,
Browsers, and Browser Plugins...................... 127
File Formats................................................. 127
Drive Formats .............................................. 127
Browsers ..................................................... 128
Browser Plugins........................................... 128
DataViewer...................................................... 128
What is an IP Address?................................ 130
Private and Public Address Ranges ............. 131
Multicast Address Range............................. 131
Subnet Mask ............................................... 131
Port Number................................................ 131
Choosing an IP Address .............................. 132
Using the Ping Utility to
Test Communications ................................. 133
Multicast IP Addressing for Multiple
SMP300 Series Installations....................... 133
Streaming Method Overview........................... 134
Protocols Used for Streaming ...................... 134
Streaming Playback Methods ...................... 137
Streaming Capabilities and
System Scalability....................................... 139
Playing a Pull Stream Using
VLC Media Player ....................................... 141
Playing a Push Stream Using
Stream Announcement Protocol (SAP) ....... 142
Playing a Pull Stream Using
QuickTime Media Player ............................. 144
Estimating Storage Requirements
for a Recording............................................... 145
Estimating Storage per Recording Hour....... 145
Front Panel Menu Diagrams ............................ 147
Front Panel Menu Diagrams
(Record/Stream Configuration) ....................... 148
Glossary .................................................149
SMP 300 Series • Contents vii

SMP 300 Series • Introduction 1
Introduction
This section gives an overview of the user guide and describes the SMP300 Series and its
features. Topics that are covered include:
• About this Guide
• About the SMP300 Series
• PC Requirements
• Licensed Third-party Software
• General Product Overview
• Features
About this Guide
This guide contains installation, configuration, and operating information for the SMP351,
SMP 351 3G-SDI, SMP 352, and SMP 352 3G-SDI. In this guide:
• “SMP 300 Series”, “SMP models”, or “the SMP” refer to the SMP 351,
SMP3513G-SDI, SMP 352, SMP 352 3G-SDI models.
• “Codec” refers to the H.264 / MPEG-4 AVC codec.
• “Stream” can refer to audio, video, or both that is transmitted by the SMP.
• “UI” and “web UI” refer to the Web-based User Interface.
About the SMP300 Series
The Extron SMP 300 Series is a compact, high performance H.264 recording and streaming
processor that provides the ability to record a presentation and output an HDMI signal to a
local display, and, if needed, stream the AV content live while recording.
Six versions of the SMPmodels, with varying internal file storage capacity, are available:
• SMP351 (80 GB and 400 GB)
• SMP351 3G-SDI (80 GB and 400 GB)
• SMP 352 (400 GB)
• SMP 352 3G-SDI (400 GB)
NOTE: The SMP models have similar front and rear panel features and function exactly
the same. The SMP3513G-SDI and SMP 352 3G-SDI support a 3G-SDI video input.
Figure 1 on the next page shows an SMP 351 application that utilizes Channel A HDMI and
an audio loop-out for local display of the computer input. The presentation is then streamed
to an SMD 101.
Figure 2 on the next page shows a typical SMP300 Series application featuring a
computer input with embedded audio, an SDI camera input, and a wireless microphone for
audio. The presentation is streamed to a SMD 101 and the SMP 352 records both channels
and publishes to the Entwine EMP and the Kaltura cloud hosted service. The SMP 351
models can be upgraded to support SMP 352 features through a LinkLicense upgrade.

SMP 300 Series • Introduction
2
Figure 1. Typical SMP 351 Application
Figure 2. Typical SMP352 Application
1
2

SMP 300 Series • Introduction
3
PC Requirements
The PC requirements to access the default web pages of the SMP are listed below.
• Hardware
• 2.0 GHz dual-core processor
• Operating Systems
• Microsoft®Windows®XP or higher •Mac®OS®X®10.6 or higher
• Web Browsers
NOTE: The preview video in the AV Controls panel of the SMP uses an HTML5
player and is not supported by Microsoft®Internet Explorer®v.11, Microsoft
Edge™, or Apple®Safari®. To see a preview of the current stream either:
• Use a different browser or
• Open a standalone, third-party video player (such as VideoLAN opensource
VLC media player) and connect to the stream from the SMP.
• Google®Chrome™ version 48 or higher
• Mozilla®Firefox®version 44 or higher
• Microsoft Edge™
• Microsoft®Internet Explorer®version 11 or higher (for Windows®operating systems)
NOTE: If you are using Internet Explorer, compatibility mode must be turned off
(see Turning Off Compatibility Mode on page50)..
• Apple®Safari®version 9 or higher (for macOS®operating systems)
NOTE: Safari is the preferred browser for macOS operating systems.
• Additionally, the device web UI is compliant, but not fully featured, with the internal
browser client:
• QTWeb v4.x
Licensed Third-party Software
The following table lists the licensed third-party software used by the SMPmodels.
NOTE: Licensed third-party software used by the SMPmodels is subject to change
without notice.
Licensed Third-party Software Used in the SMP 300 Series
Package License Package License
ExtJS 4 Sencha Commercial License logrotate GPLv2
alsa-lib LGPLv2.1 lshw GPLv2
alsa-utils GPLv2 lsof lsof license
aufs2-util GPLv2 ltrace GPLv2
avahi LGPLv2.1 lua MIT
busybox GPLv2 luabitop MIT
bzip2 bzip2 license lua-cjson MIT
cjson MIT luacrypto MIT
cracklib LGPLv2.1 luaexpat MIT

SMP 300 Series • Introduction
4
Licensed Third-party Software Used in the SMP 300 Series
Package License Package License
dbus AFLv2.1 or GPLv2 luaposix MIT
dosfstools GPLv2 luasocket MIT
e2fsprogs GPLv2, libuuid BSD-3c, libss and
libet MIT-like with advertising clause
luastruct MIT
ethtool GPLv2 lvm2 GPLv2 LGPLv2.1
eudev GPLv2 lzo GPLv2
eventlog BSD-3c mtd GPLv2
expat MIT mxml LGPLv2 with exceptions
fbset GPLv2 ncurses MIT with advertising clause
file BSD-2c, one file BSD-4c, one file
BSD-3c
neon LGPLv2 (library), GPLv2 (manual and
tests)
flex FLEX netcat GPLv2
fontconfig fontconfig license netsnmp Various BSD-like
freetype Dual FTL/GPLv2 nfs-utils GPLv2
gnupg GPLv2 nginx BSD-2c
heirloom-mailx BSD-4c, Bellcore (base64),
OpenVision (imap_gssapi), RSA Data
Security (md5), Network Working
Group (hmac), MPLv1.1 (nss)
nmap GPLv2
i2c-tools GPLv2, GPLv2 (py-smbus) ntp ntp license
ifplugd GPLv2 openssh BSD-3c, BSD-2c, Public Domain
iostat GPL openssl OpenSSL or SSLeay
iproute2 GPLv2 pcre BSD-3c
iptables GPLv2 popt MIT
jpeg-turbo jpeg-license (BSD-3c-like) procps GPLv2, libproc and libps LGPLv2
kmod LGPLv2.1 psmisc GPLv2
libassuan LGPLv2.1 (Library only) pv Artistic-2.0
libcgicc LGPLv2.1 qjson LGPLv2.1
libcurl ISC qt LGPLv2.1 with exceptions
libdaemon LGPLv2.1 qwt Unknown
libdnet BSD-3c rapidjson MIT
libelf LGPLv2 rpcbind BSD-3c
libevent BSD-3c, OpenBSD smartmontools GPLv2
libfcgi fcgi license socat GPLv2
libffi MIT spawn-fcgi BSD-3c
libglib2 LGPLv2 sqlite Public domain
libgpg-error LGPLv2.1 strace BSD-3c
libgpgme LGPLv2.1 syslog-ng LGPLv2.1 (syslog-ng core), GPLv2
(modules)
libpcap BSD-3c sysstat GPLv2
libpng libpng license tcpdump BSD-3c
libssh2 BSD tzdata Public domain
libtirpc BSD-3c usbutils GPLv2

SMP 300 Series • Introduction
5
Licensed Third-party Software Used in the SMP 300 Series
Package License Package License
libusb LGPLv2.1 util-linux GPLv2, BSD-4c, libblkid and libmount
LGPLv2.1, libuuid BSD-3c
libv4l Unknown vsftpd GPLv2
libxml2 MIT xinetd xinetd license
Linux-PAM BSD-3c zlib zlib license
lm-sensors libsensors LGPLv2.1, programs
GPLv2
General Product Overview
Input
The SMP 300 Series can accept up to three HDMI inputs and one component or
composite video input. The SMP 351 3G-SDI and SMP 352 3G-SDI are identical to the
SMP 351 and SMP 352 with the addition of the 3G/HD/SDI input (input 5). All models
accept digital audio embedded on HDMI signals or analog audio input via captive screw
connectors.
• Input 1 (HDMI) and input 2 (HDMI) are grouped as channel A.
• Input 3 (component or composite video), input 4 (HDMI), and optional input 5
(3G/HD/SDI) are grouped as channel B.
• One video and one audio input can be selected and active per input channel.
Encoding and Output
The SMP models support multiple simultaneous stream encoders. Additionally, the
SMP352 supports channel A and channel B archive streaming. Each can have a different
resolution, frame rate, bit rate, and independent streaming protocol methods. The output
defaults to both record and stream the selected input.
• Archive (channel A and channel B in dual channel mode) — Highest quality for both
recording and streaming.
• Channel A default: Pull, unicast RTP/UDP
• Channel B default: Not enabled
• Confidence — For streaming only (default: Pull, unicast RTP/UDP).
In composite mode, signals from the two input channels, a background image, and
metadata (descriptive information about data content) are combined in a user-configurable
layout and encoded into streams. The SMP300 Series has two encoding types (see
Encoding & Layout on page75). The SMP can encode on archive encoding mode for
high quality streams (for recording and optional live streaming), and on Confidence encoding
mode for lower resolution streams (for preview within its embedded web pages and optional
live streaming). The video output can be scaled and its aspect ratio modified. The SMP300
Series also outputs high quality encoded HDMI video with embedded audio on a single
output for display on any HDMI display, supporting resolutions up to 1920x1080 at 60 Hz.
NOTE: Signal flow for both channel A and channel B can be followed from input to
output in the block diagram in figure3 on the next page.

SMP 300 Series • Introduction
6
TCP/IP
Network
RCP 101
Inputs Outputs
1: HDMI/DVI
HDMI/DVI
rear panel
local output
LAN
port
2: HDMI/DVI
HDMI Loop-
through
(unprocessed)
Channel
A
3: Analog
component
video (YUVp,
YUVi) or
composite video
4: HDMI/DVI
5: 3G/SDI/HD-SDI
(optional)
Channel
B
SMP 300 Series
Deinter-
lacing,
scaling,
rasterizing,
blending
Frame rate
conversion
Archive
encoding
1
Confidence
encoding
Background
PNG le
(internal
storage)
Recording
les
Internal
storage
External
USB drive
(front or
rear port, or
RCP101)
and
/or
AV
Controls
panel
preview
Streamed
archive
output
= Recorded le upload (if set up)
= Optional streamed output
Automatic2
upload of
recording
to a
network
drive
2For automatic uploading,
set a default destination (Extron Entwine
EMP system, Kaltura system, Opencast
system, or an FTP, SFTP, or CIFS server
location) to which to publish recordings
(Scheduled Events > Publish Settings).
1Archive encoding produces:
• one composite stream for SMP 351 models
• two (dual) streams or one composite stream
for SMP 352 models and for SMP 351
models with LinkLicense.
Streamed
condence
output
Data
/
recording
Control
signals
+12 V
power
MARK
RECORD
USB STORAGE
Figure 3. SMP300 Series Block Diagram
File Storage
Internal storage is available for storing background image files and recordings to be
uploaded to a file server. Some models have 80 GB internal, solid state storage. Other
models have 400 GB internal, solid state storage. View the total storage size for a model in
the storage information table found on the Recording Controls embedded web page (see
Storage Information in the SMP 300 Series Embedded Web Pages Help File) or by checking
the part number (Configuration > System Settings > Unit Identification). From
the front panel of the device, use the STATUS menu (see Status Menu on page46) and
scroll down to the Drive Space sub-menu to determine the total drive space and remaining
space.
Two USB ports (one on the front panel, one on the rear panel) provide a connection for
portable, user-provided USB drives for storing recordings. The optional RCP 101 also has a
USB port to connect a user-provided USB drive for storing recordings.
If the unit is connected to a LAN (see Add a Network Share on page90), background
image files provided by a user can be uploaded to the SMP or imported from a network
attached storage drive. To use background images in composite mode, the files must reside
in internal storage.
3

SMP 300 Series • Introduction
7
Control Options
The SMP300 Series can be controlled using the following:
• Front panel menus and controls
• Simple Instruction Set (SIS) commands sent over Ethernet via the LAN connection,
RS-232 via the rear panel Remote captive screw connector, or USB via the front panel
Config port.
• SMP 300 Series embedded web pages over Ethernet connection.
• USB mouse and keyboard ports provide direct connection of a keyboard and mouse to
permit the use of an internal browser client. This allows limited web page configuration
of the network settings for the device.
• Four digital I/O ports can be configured (using a FlexOS application) as digital inputs
to receive status from other devices like push-button controls and projector lifts.
Alternatively, they can be configured as digital outputs to drive LEDs or devices that
accept a TTL input signal for local device control.
• The optional Extron RCP 101 remote control panel connected through either the
keyboard or mouse port on the rear panel.
Recordings
The core function of the SMP300 Series is to create recording files from connected audio
and video input sources.
Start a recording
Recordings are initiated in one of several ways:
• Unscheduled (adhoc) recordings — Require manual configuration. To use this
method, perform one of the following:
• Press the Record ( ) button on the front panel of the SMP300 Series or
RCP101 remote control panel
• Click the Record ( ) button in the AV Controls panel of the SMP300 Series
embedded web pages (see Start an AdHoc Recording on page59) and set
the options in the Start an Adhoc Recording window
• Tap a control button on a configured touchpanel (such a an Extron TLPPro Series
touchpanel with a custom script).
• Scheduled recordings — Recordings start automatically at the date and time
specified in a calendar schedule. Schedules can be imported on a one-time basis, on
a periodic basis (updated on a fixed interval), or an ongoing basis (using a compatible
scheduling server such as Opencast or Microsoft Exchange) (see System Settings on
page83 for details on how to set up recording schedules).
Make a recording
The SMP300 Series creates recordings by:
• Composite mode — Scaling and arranging the content from one or both AV
input channel A and channel B and the optional background .png file as defined by
the selected layout preset (see Layout presets (for composite mode only) on
page78)
• Dual mode — Scaling channel A and channel B in full screen with no background and
no metadata.

SMP 300 Series • Introduction
8
• Encoding the content into up to three encoding streams (two encoding streams [archive
and confidence] in composite mode, three encoding streams [ChA archive, ChB archive
and confidence] in dual channel mode (see Encoding & Layout on page75).
• SMP 351 models encode the content and layout into two encoding streams, archive
and confidence.
• SMP 352 models and SMP 351 models, with LinkLicense, encode the content and
layout into three encoder streams that include archive channel A, archive channel B,
and confidence.
• Creating a set of files — One or more .m4v or .mp4 files and other files containing
metadata, thumbnail images, and optional chapter markers. These files are stored either
within the unit (the internal, default location), or on an optional USB drive (see Encoding
& Layout for instructions on how to set the default recording storage location).
The SMP300 Series creates a set of the same types of files for every recording, regardless
of how a recording is initiated. Default file names are specified within the System Settings
page (see Setting the Default Recording Media on page84 for details).
Output and share recordings
Recording files can be saved in the SMP300 Series internal memory and on an optional
connected USB drive. Recordings stored internally (not on a USB drive) can also be
automatically uploaded to a network server folder.
NOTES:
• When integrated with an Opencast, Entwine, or Kaltura, server, both adhoc and
scheduled recordings are automatically uploaded to the server location defined
during the scheduling setup.
• To upload recordings for other scheduling or integration methods, specify a
publishing destination during system setup (FTP, SFTP, or CIFS/Windows Net Share
server folder).
Uploading recordings to a server allows the user to archive or share files with others who are
authorized to access that folder or to use tools such as Entwine EMP.
• Entwine EMP is a tightly-integrated end-to-end software solution that facilitates the
capture, management, and playback of media files from meetings, lectures, and other
live events. Current, previously recorded, or archived media files can be added to
Entwine EMP, making everything accessible from a single point. Entwine EMP ensures
recordings with metadata are packaged for playback within the player environment.

SMP 300 Series • Introduction
9
Features
• Process two high resolution AV signals from up to five available inputs — Sizes
and positions two AV source signals in layouts that maximize the viewing experience.
• Stream and record simultaneously — Use the SMP300 Series to document
presentations and extend live streaming to overflow rooms or media servers. AV and IT
staff can also view streaming in low resolution for support functions.
• Simultaneous unicast and multicast streaming per encode — The SMP 352
supports multiple concurrent stream modes per channel allowing simultaneous unicast
and multicast RTSP pull streaming for each encode.
• High quality scaling with flexible two-window management (For composite mode
only) — Display one or two high resolution sources in various window arrangements,
including picture-in-picture and picture-by-picture arrangements for optimal
interpretation.
• Record to internal and USB storage simultaneously (For composite mode only)
— Enable dual recording from the embedded web pages, and the SMP 300 Series
can save a copy of the recording to the internal SSD drive and an identical copy to the
selected USB storage drive.
• Produces MP4 media files that are compatible with virtually any media player
— Use recordings produced by the SMP300 Series directly with any software media
player, computer, or mobile device.
• Record audio as separate m4a file — In addition to storing video with included audio
as m4p or m4v, the SMP 352 can also record and store audio as a separate m4a file.
• RTMP streaming protocol supports popular third party hosting services —
Supports RTMP push streaming with stream name or key, and user authentication for
services like YouTube Live, Wowza Streaming Cloud, Facebook Live, Ustream, AWS
(Amazon Web Services), and more.
• Flexible I/O ports for advanced AV system management — Install Extron FlexOS
applications onto the SMP300 Series that interface with control ports and automate
system operation.
• Flexible dual channel layout for confidence output — Choose between ten
different layouts for confidence stream and local HDMI confidence output to preview
both video channels in different PiP or Side by Side modes.
• License-free operation contributes to a low cost of ownership — With no
licensing or support fees, the SMP300 Series is a cost effective solution for AV
streaming and recording.
• Available with 400 Gigabytes of internal solid state storage to allow more time
between content transfers
• Stream concurrently at three resolutions and bit rates — High resolutions and
high bit rates deliver superior quality images for overflow applications and lower bit rates
and resolutions are more efficient for streaming distribution and confidence viewing
applications.
• SMP 351 models have two encoding streams, archive and confidence.
• SMP 352 models and SMP 351 models with LinkLicense have three resolutions
and bit rates, archive channel A, archive channel B, and confidence.
• DSP functions enabled by LinkLicense — Includes advanced audio DSP features,
such as level control, filtering, and dynamics that increase functionality and provide a
simplified workflow.

SMP 300 Series • Introduction
10
•Chapter and event marking with thumbnails viewable in Extron Media Player —
Chapters or events can be marked, and JPEG image thumbnails are produced that
promote efficient searching and scanning from the Extron Media Player (EMP).
•Record at 480p, 720p, 1080p, 1024x768, 1280x1024, or custom resolution —Use
standard video resolutions or computer resolutions and user-defined custom rates
based on content or viewing requirements.
•Stream at resolutions from 512x288 to 1080p/30 — High resolutions deliver superior
quality images for overflow applications and lower resolutions are more efficient for
streaming distribution and confidence viewing applications.
•Supports source resolutions up to 1920x1200, including HDTV 1080p/60
— Supports a wide range of input resolutions, from standard definition up to the
resolutions commonly used for computer video and HDTV.
•Streaming presets — Thirty-two streaming presets combining stream destination,
protocols and parameters are available for quick and easy setup and switching between
live streams.
•HDMI, component, composite, and optional 3G-SDI input — Provides compatibility
with common AV signal formats at resolutions up to 1920x1200 including 1080p/60.
The SMP351 3G-SDI and SMP 352 3G-SDI models offers an additional 3G-SDI input
connection.
•Easy to configure and operate from the front panel or external control system—
Ensures that presentations are streamed and recorded and valuable information is
documented and repurposed.
•Window layout presets simplify control — Sixteen standard and customized source
layouts are available to be recalled quickly from the front panel or an external control
system in composite mode.
•Internal Solid State Storage — Save recorded data to reliable, internal storage, before
transferring it to external destinations. For the 400 GB version, up to eighty hours of
material can be saved to internal storage using archive quality media encoded at
10 Mbps.
•Save recordings to internal solid state drive, external USB storage, or a defined
network storage directory — Recordings can be saved to pre-defined locations most
convenient to users.
•Define specific storage destinations for recorded data — Configure the SMP300
Series to save recordings to specific storage directories based on the user environment
or application requirements.
•Supports the latest SMBv2 and SMBv3 protocols for secure file sharing in
Windows environments
•HDCP-compliant input and output signal management — Encrypted signals
can be viewed on compliant displays connected to the SMP300 Series loop through,
but cannot be streamed or recorded. A green signal is presented at non-compliant
destinations.
•HDMI output with audio — Presents a preview of the blended source layout, which is
only available in composite mode, that is recorded or streamed with mixed, HDMI-
embedded stereo audio. Mixed analog stereo audio is also available.
•HDMI-embedded stereo audio or analog stereo input and output signal support
— Digital and analog audio signals are supported on the input channels and the output
channel.

SMP 300 Series • Introduction
11
•SDI audio de-embedding — Audio from an SDI source can be decoded and included
in the audio mix along with either HDMI or analog sources.
•Audio mixing and DSP functionality — Produces a quality audio experience without
requiring the use of external mixing and DSP equipment.
•Directly compatible with Opencast Server — Integrate scheduling and publishing of
recorded media directly to the Opencast open source content management system.
•Directly compatible with Kaltura — Integrate publishing of recorded media directly
to Kaltura Management Console.
•Compatible with third party content management systems — Manually upload
recordings to systems such as iTunes-U, Blackboard LMS, SharePoint, CaptionSync,
YouTube, Moodle, and RSS feed.
•Schedule streaming and recording using Microsoft Exchange — Easily import
schedules from Microsoft Exchange Server.
•Schedule streaming and recording using iCalendar — Configure recording
schedules on the SMP300 Series by importing iCalendar files manually or automatically.
•Uploadable Extron FlexOS applications — Upload applications that use the four
digital I/O ports to control and manage devices used in the AV presentation environment
for recording or streaming applications.
•RS-232, Ethernet, and digital I/O control ports — Interface with control systems,
sensors, or external devices used in the AV presentation environment.
•Standards-based H.264/MPEG-4 AVC video compression — The SMP300 Series
supports use of the Baseline, Main, or High Profiles at Levels 4.x, or 3.x providing the
ability to optimize video coding for use with various types of applications and decoding
devices.
•Channel A buffered input loop-through — Channel A input connectors include a
buffered loop-through, for easy integration into new or legacy systems without the need
for additional AV equipment such as distribution amplifiers.
•Auto-Image setup — When activated, the unit automatically analyzes the incoming
video signal and then automatically adjusts sizing, centering, and filtering to optimize
image quality. This can save time and effort in fine tuning displayed images.
•Recording layout presets simplify control (Composite mode only)— Provides 16
standard or customizable presets that specify the size and positioning of AV sources
and metadata, simplifying management and selection of layouts from the front panel or
an external control system.
•Encoding presets for quick recall of specific compression settings — Provides
32 standard or customizable presets for saving specific encoding settings such
as H.264 profile, resolution, GOP (group of pictures) length, and bit rate session
management configurations. Users can quickly switch between these presets to
support different applications.
•Push and pull streaming session management — The flexibility to apply push and
pull streaming session management makes the SMP300 Series compatible with a
variety of H.264 devices and streaming applications.
•Pull streaming transport protocols — RTP, RTSP interleaved, and HTTP tunneled
streaming transport protocols may be applied, based on various network conditions or
to aid in firewall navigation.
•Push streaming transport protocols — Native RTP and MPEG-2 Transport
Streams (TS) may be applied in unicast or multicast streaming applications. TS may be
transported using UDP or RTP based on network conditions.

SMP 300 Series • Introduction
12
• Session Announcement Protocol (SAP) and Session Description Protocol (SDP)
— SAP and SDP protocols simplify identification of AV source streams in unicast or
multicast push streaming applications.
• Adjustable recording and streaming bit rates — Select video bit rates from
200Kbps to 10 Mbps for video and audio bit rates from 80 Kbps to 320 Kbps based
on the viewing application, storage, streaming or network conditions.
• Clean switching — Switching has a clean transition between sources. Distractions
such as visual jumps, glitches, and distortion commonly experienced when switching
between computer and video sources are not experienced.
• Recording metadata — Metadata can be assigned to make indexing and searching of
recordings simple including: Title, Presenter, Subject, Description, Publisher, Contributor,
and Date.
• Metadata text overlay (Composite mode only) — Data concerning the recording
can be presented and clearly identified on recording layouts with AV sources and a
background image.
• Uploadable background image files (Composite mode only) — Upload PNG image
files at resolutions up to 1920x1080 to identify organizational or event information.
Background image can be applied in composite mode only.
• On-screen display information (Composite mode only) — Present device information
and status on source images to aid in troubleshooting and fault finding activities.
• On-screen display video time reference (Composite mode only) — Text displaying a
time reference (HH:MM:SS Format) can be presented within the onscreen display in the
top left corner of the output signal.
• Extended time recording — Recordings that would produce a media file size greater
than 4 GB can be bundled into a recording package of sequential MP4 files, or saved
as a single file.
• User configurable recording file size — Split recordings into specified files sizes.
• Automatic file management for internal storage — Storage space is automatically
created for new recordings when additional space is required. Files are deleted on a
first-in, first-out basis. Important recordings can be locked and retained indefinitely until
they are manually deleted.
• System workflow alarms — Notify monitoring systems or support staff if disk space
is low, encrypted signals are detected, AV signal errors occur, or other error conditions
exist.
• Alarm reporting — Automate communication with monitoring systems or support staff
using e-mail via Simple Mail Transfer Protocol.
• Auto Input Memory — When activated, the SMP 300 Series automatically stores size,
position, and picture settings based on the incoming signal. When the same signal is
detected again, these image settings are automatically recalled from memory.
• EDID Minder automatically manages EDID communication between connected
devices, ensuring use of optimal signal formats.
• Front panel lockout — This feature locks out either all front panel functions, Menu
functions only, or all but recording transport controls. All functions are available through
Ethernet, USB, and RS-232 control.
• Ethernet monitoring and control — Controllable over Ethernet, supporting
configuration and real-time management from a control system.
• Embedded web interface — Provides an intuitive web interface with an embedded
video window for viewing the live stream, as well as source input and encoding
adjustments.
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