Ezviz C4S series User manual

EZVIZ Dome Cloud Camera
Quick Start Guide

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Setup
Step 1
Power-on
Option 1 Plug the power cable into the camera and plug the power adapter into a power outlet to
power on the camera.
Option 2 You can also power on the camera (only for the PoE model) by PoE switch (not included).
Network Cable
Power Cable
Power Outlet
PoE
Switch

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Step 2
Camera Setup
1Create an user account
- Connect your mobile phone to Wi-Fi.
- Download and install the EZVIZ app by searching “EZVIZ” in App Store and Google PlayTM.
- Launch the app and register for an EZVIZ user account following the start-up wizard.
2Add a camera to EZVIZ
- Log in the EZVIZ app.
- From the Home screen, tap “+” on the upper-right corner to go to the scan QR code interface.
- Scan the QR Code on the bottom of the camera and then configure the Wi-Fi.
The wired network connection is supported as well, connect the camera to the router
with a network cable.
- Enter the correct time zone and DST information and tap “Finish” to finish setup.

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Step 3
Installing the Camera
•Make sure the wall is strong enough to withstand three times the weight of the camera and
the mounting.
•Do not tear off the protetive film on the camera untill the installation is finished.
1Disassembling the Device
According to the pictures below, remove black decorative parts, front cover and inner cover in
order and insert the micro SD card in the card slot.
Find the OPEN mark on the trim ring. Lift the lock
near the mark to take off the trim ring.
Loosen the three screws on the front cover using
Allen wrench and take off the front cover.
Remove the inner cover. Insert the microSD card into the card slot if
you want to record the event video inside the
microSD card. (Optional)

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2Posting the Mounting Template
Tear off the mounting template and post it on a proper position.
3Installing the Mounting Base
Drill screw holes according to the “ ” on the mounting template, and then push the
expansion screw into the holes.
Align the mounting base to the mounting template and secure it with screws.
If you install the device on the wooden wall, the screws can be directly pushed in and fixed.
Wooden Wall Cement Wall
If you want to route cables from top, drill the installation hole A in the middle of the
template.

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4Connecting the Cables
Route the cables from the side opening and connect the required cables.
If you want to route the cables from top, draw the cables from the drilled cable hole.
Side Opening
•If the camera has been added to an EZVIZ account, it will connect to the same account
automatically after connecting the power and network cables.
•If the camera is connected to a Wi-Fi network before, it will connect to the same Wi-Fi
automatically after connecting the power cable.

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5Adjusting the Surveillance Angle
Launch the EZVIZ app, get the live view of the camera, and adjust the surveillance angle
according to the live view image.
- Rotate the black camera body to adjust the lens to the desired position in horizontal direction
(0 to 350°).
- Adjust the lens in vertical direction (0 to 65°).
- Hold the grooves and rotate the lens in rotation direction (-90° to 90°).
-
9
0
°
t
o
9
0
°
0° to 350°
0° to 90°

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6Assembling the Device
Replace the inner cover, front cover, and trim ring in order according to the pictures below.
Replace the inner cover. Make sure the groove
and the direction of the lens are lined up.
Fix the three screws in Step 2 using the Allen
wrench and replace the front cover.
Align OPEN mark on the trim ring to symbol
on the front cover to replace the trim ring.
Tear off the protective film of the camera and
complete the installation.

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Appendix
Box Content
Cloud Camera x1 Power Adapter x1
Screw Kit x1 Allen Wrench x1 Mounting Template x1 Quick Start Guide x1
Functions
1080P HD Live Video
Wi-Fi Connection
PoE Power Supply (The PoE switch is required and not provided.)
microSD card. Maximum space 128GB.

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Basics
Mounting Base
Inner Cover
Network
Interface
Trim Ring
Front Cover
Lens
microSD Card
Slot
RESET Button
Power Supply
Name Description
Network Interface 10M/100M Self-adaptive Ethernet Interface
Some models support the PoE (Power over Ethernet) addtionally.
Power Supply 1A 12V
RESET Hold down the RESET button for 10 seconds when the camera is running, the
camera restarts and rests all parameters to default.
microSD Card
Slot
For microSD Card (not included). You can purchase separately. Recommended
compatibility: Class 10, maximum space 128GB. After inserting the microSD card,
you can record the event inside the camera. You need to initialize it on the EZVIZ
app.

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Troubleshooting
Q: “The device is offline.” or “The device is not registered.” prompts when adding the camera by
EZVIZ app.
A: 1. Make sure the network, that the camera is connceted to, is normal and the DHCP of router is
enabled.
2. Hold down the RESET button for 10 seconds to reset the parameters if you manually changed
the network parameters.
Q: How to use the microSD card for local storage?
A: 1. Make sure there is a microSD card inserted and the camera is added to your EZVIZ account.
Log in the EZVIZ app and enter the “Device Details” interface, if the “Initialize Storage Card”
button appears, you need to initialize the microSD card first.
2. The microSD card recording for the motion detection is enabled by default.
Q: The mobile phone cannot receive alarm prompts when the camera is online.
A: 1. Make sure the EZVIZ app is running on your mobile phone and the Motion Detection
Notification is enabled.
2. For Android system, make sure the app is running in background; and for iOS, enable the
message push function in “Settings > Notification”.
3. If still no alarm prompts, hold down the RESET button for 10 seconds restore the camera settings.
Q: Live view or playback failed.
A: Make sure your network is well connected. Viewing live video needs a good bandwidth. You can
refresh the video, or change a network and try again.
Q: How to connect to another Wi-Fi?
A: Hold down the RESET button on the camera for 10 seconds to reset and restart the camera and
reconnect the Wi-Fi about 1 minute later.