Ezviz C3S User manual

COPYRIGHT ©2015 Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries.
ALL RIGHTS RESERVED.
About this Manual
The Manual includes instructions for using and managing the product. Pictures, charts,
images and all other information hereinafter are for description and explanation only.
The information contained in the Manual is subject to change, without notice, due to
firmware updates or other reasons. Please find the latest version in the ™
website (http://www.ezvizlife.com).
Any and all information, including, among others, wordings, pictures, graphs are the
properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries
(hereinafter referred to be “Hikvision”). This user manual (hereinafter referred to be “the
Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly,
by any means, without the prior written permission of Hikvision. Unless otherwise
stipulated, Hikvision does not make any warranties, guarantees or representations,
express or implied, regarding to the Manual.
Trademarks Acknowledgement
™, ™, and other Hikvision’s trademarks and logos are the properties of
Hikvision in various jurisdictions. Other trademarks and logos mentioned below are the
properties of their respective owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT
DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”,
WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY
QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF
THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES,
OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR
INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF
BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR
DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF
HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL
HIKVISION’S TOTAL LIABILITY FOR ALL DAMAGES EXCEED THE PURCHASE PRICE THE
PRODUCT.

HIKVISION does not undertake any liability for personal injury or property damage, as
the result of product interruption or service termination cause by: a) improper
installation or usage other than as requested; b) the protection of national or public
interests; c) Force Majeure; d) yourself or the third party, including not limitation, using
any third party’s products, software, applications, and among others.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT
SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY
RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER
DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION,
OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY
TECHNICAL SUPPORT IF REQUIRED.
The purpose of the Products is to provide an adequate warning in the event of illegal
encroachment in certain area; however, the proper installation of the Products will not
eliminate, but only reduce, that accidents will not occur or that there will be no personal
injury or property loss as a result. You are highly recommended to raise your vigilance
and strengthen the safety awareness in the daily life.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS
IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT
YOUR USE CONFORMS TO THE APPLICABLE LAW. YOU FUTHER AGREE THAT THIS
PRODUCT IS ONLY FOR CIVIL USE, AND HIKVISION SHALL NOT BE LIABLE IN THE
EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES, SUCH AS
THIRD PARTY RIGHTS INFRINGEMENT, MEDICAL TREATMENT, SAFETY EQUIPMENT
OR OTHER SITUATIONS WHERE THE PRODUCT FAILURE COULD LEAD TO DEATH OR
PERSONAL INJURY, OR WEAPON OF MASS DESTRUCTION, CHEMINCAL AND
BIOLOGICAL WEAPON, NUCLEAR EXPLOSION, AND ANY UNSAFE NUCLEAR ENERGY
USES OR ANTI-HUMANITY USAGES. YOU SHOULD UNDERTAKE ALL
RESPONSIBILITIES FOR LOSSES OR DAMAGES RESULTING FROM THE ABOVE USAGES
WHATSOEVER.
IN THE EVENT OF ANY CONFLICTS BETWEEN THE ABOVE AND THE APPLICABLE LAW,
THE LATER PREVAILS.

Regulatory Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may
cause undesired operation.
Cet appareil est conforme à la section 15 des réglementations de la FCC. Le
fonctionnement de l’appareil est sujetaux deux conditions suivantes :
(1) cet appareil ne doit pas provoquer d’interférences néfastes, et
(2) cet appareil doit tolérer les interférences reçues, y compris celles qui risquent de
provoquer un fonctionnement indésirable.
Note: This product has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
product generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this product does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
Please take attention that changes or modification not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
This equipment should be installed and operated with a minimum distance 20cm
between the radiator and your body
Cet équipement doit être installé et utilisé à une distance minimale de 20 cm entre le
radiateur et votre corps

EU Conformity Statement
This product and - if applicable - the supplied accessories too are
marked with "CE" and comply therefore with the applicable harmonized
European standards listed under the EMC Directive 2004/108/EC, the
RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot
be disposed of as unsorted municipal waste in the European Union. For
proper recycling, return this product to your local supplier upon the
purchase of equivalent new equipment, or dispose of it at designated
collection points. For more information see: www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that
cannot be disposed of as unsorted municipal waste in the European
Union. See the product documentation for specific battery information.
The battery is marked with this symbol, which may include lettering to
indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling,
return the battery to your supplier or to a designated collection point.
For more information see: www.recyclethis.info.

C3S x1
Mounting Template x1
Box Content
Screw Kit x1 Quick Start Guide x1
The figures in this manual are for reference only and may differ from
the actual product.
1
ENGLISH

Front View
Basics
Adjusting Screw
Network
Interface
Adjusting Knob
Power
Supply
microSD
Card Slot
RESET
Name
microSD
Card Slot
RESET Press and hold the RESET button for 3s when the
camera is running, the camera restarts and resets
all parameters to default.
Network
Interface
10M/100M Self-adaptive Ethernet Interface
CS-C3S-51EFR, CS-C3S-52EFR, CS-C3S-51WEFR and
CS-C3S-52WEFR support the PoE (Power over
Ethernet) addtionally.
Description
For microSD Card (not included with this
product). You can purchase separately.
Recommended compatibility: Class 10, maximum
space 64GB. After inserting the microSD card,
you can record the event inside the camera. You
need to initialize it on the EZVIZ International app.
Power Supply 1A 12V
2

Power-on
Power on the camera by connecting to the power socket by
a power cable (not included).
Step 1
Operations
You can also power on the camera by PoE switch (not
included). Only supported by CS-C3S-51EFR,
CS-C3S-52EFR, CS-C3S-51WEFR and CS-C3S-52WEFR.
Power Cable
(Not Included)
Power Socket
PoE
Switch
Option 1
Option 2
3

To connect to another Wi-Fi, press the RESET button on the
camera for 3 seconds to rest and restart the camera and
reconnect the Wi-Fi about 1 minute later.
Step 2
Quick Settings
The wired network connection is supported as well, connect
the camera to the router with a network cable.
- Connect your mobile phone to Wi-Fi.
- Download the EZVIZ International app by searching the “EZVIZ”
in App Store and Google PlayTM.
- Start the app and register for an EZVIZ user account following
the start-up wizard.
- Log in the EZVIZ International app.
- Scan the QR Code on the bottom of the camera or on the Quick
Start Guide cover and follow the prompts to add the camera
and set the Wi-Fi. (Locate the camera within 3 meters from the
router when setting the Wi-Fi.)
1Registering an EZVIZ Account
2Adding Camera
4

1Sticking Mounting Template
Stick the mounting template to the place to install the camera
and drill the screw holes according to the mouting template.
Make sure the wall is strong enough to withstand three times
the weight of the camera and the mounting.
If the wall is cement, you need to insert expansion screws
before you install the camera.
If the wall is wooden, you can use self-tapping screw to secure
the camera.
Installing the Camera
The camera can be installed on the wall or ceiling. Installing on the
wall will be taken as the example in the following content.
2Installing the Camera
Route the camera cables through the mounting base and wire
the cables through the side opening.
Fix the mounting base to the wall with the supplied screws.
Side Opening
5

3Connecting Cables
Connect the power cable and network cable.
Add the camera to your EZVIZ account. If the camera is
added before, it will connect to the same account automati-
cally after connecting the power and network cables.
If the camera is connected to a Wi-Fi network before, it will
connect to the same Wi-Fi automatically after connecting
the power cable.
4
Adjusting the Surveillance Angle
- Loosen the adjusting screw and adjusting knob.
- Adjust the surveillance angle to your desired place.
- Tighten the adjusting screw and adjusting knob after finishing.
Make sure the microSD card slot facing downward for
water-proof performance when you adjust the camera
surveillance angle.
Adjusting Screw
Adjusting Knob
0 to 180°
0 to 360°
microSD
Card Slot
6

Functions
720P HD Live Video (CS-C3S-51XX Series )
1080P HD Live Video (CS-C3S-52XX Series)
IP66 level for water proof and dust proof.
PoE Power Supply (The PoE switch is required and not
provided.)
(supported by CS-C3S-51EFR, CS-C3S-52EFR,
CS-C3S-51WEFR and CS-C3S-52WEFR)
microSD card. Maximum space 64G.
Wi-Fi Connection
(Supported by CS-C3S-51WEFR and CS-C3S-52WEFR)
7

…… ……
Wired Network
Connecon
Wi-Fi Connecon
①
②
EZVIZ Cloud
The realization of some certain functionalities of this product
(including, but not limited to, live view, recording, and remote
playback) depends on the internet and telecom value-added services.
To realize these functionalities, go to EZVIZ website
(www.ezvizlife.com), register your account, hold to the Terms of
Agreement for EZVIZ Service, and then add the device for
management.
8

The parameters of different models may vary, refer to the table
below for details.
Models and Specifications
* Y-Supported * N-Not Supported
The Motion Detection and the ICR Light Compensation are
supprted by all models.
Model Lens Resolution Wi-Fi PoE
CS-C3S-51FR
2.8mm
720P
1.3MP
2.8mm NN
CS-C3S-51EFR
2.8mm
720P
1.3MP
2.8mm YN
CS-C3S-51WEFR
2.8mm
720P
1.3MP
2.8mm YY
CS-C3S-51FR
4mm
720P
1.3MP
4mm NN
CS-C3S-51EFR
4mm
1080P
1.3MP
4mm YN
CS-C3S-51WEFR
4mm
1080P
1.3MP
4mm YY
CS-C3S-52FR
4mm
720P
2.0MP
4mm NN
CS-C3S-52EFR
4mm
1080P
2.0MP
4mm YN
CS-C3S-52WEFR
4mm
1080P
2.0MP
4mm YY
9

Q:
A:
The mobile phone cannot receive alarm prompts when the
camera is online.
1. Make sure the EZVIZ International app is running on your mobile
phone and the Motion Detection Notification is enabled.
2. For Android system, make sure the App is running in background;
and for iOS, enable the message push function in “Settings >
Notification”.
3. If still no alarm prompts, press and hold the RESET button for 3
seconds restore the camera settings.
Q:
A:
Live view or playback failed.
Make sure your network is well connected. Viewing live video needs a
good bandwidth. You can refresh the video, or change a network and
try again.
Q:
A:
“The device is offline.” or “The device is not registered.” prompts
when adding the camera by EZVIZ International app.
1. Make sure the network, that the camera is connceted to, is normal
and the DHCP of router is enabled.
2. Press and hold the RESET button for 3s to reset the parameters if
you manually changed the network parameters.
How to use the microSD card for local storage?
1. Make sure there is a microSD card inserted and the camera is added
to your EZVIZ account. Log in the EZVIZ International App and enter
the “Device Details” interface, if the “Initialize Storage Card” button
appears, you need to initialize the microSD card first.
2. The microSD card recording for the motion detection is enabled by
default.
Q:
A:
Troubleshooting
Does the camera support Wi-Fi connection and PoE power
supply?
Camera models with Wi-Fi module: CS-C3S-51WEFR and
CS-C3S-52WEFR.
Camera models with PoE module: CS-C3S-51EFR, CS-C3S-52EFR,
CS-C3S-51WEFR and CS-C3S-52WEFR.
Q:
A:
10

C3S x1
Plantilla de montaje x1
Contenido del paquete
Juego de tornillos x1 Guía de inicio rápido x1
Las figuras de este manual solo se incluyen a modo de referencia y
pueden no ser idénticas al producto en cuestión.
11
ESPAÑOL

Vista frontal
Conceptos básicos
Tornillo de ajuste
Interfaz de
red
Regulador de ajuste
Fuente de
alimentación
Ranura para
tarjeta
microSD
RESET
Nombre
Ranura para
tarjeta
microSD
RESET Al mantener pulsado el botón RESET durante tres
segundos mientras la cámara está encendida, la
cámara se reiniciará y restablecerá todos los
parámetros a sus valores predeterminados.
Interfaz de
red Interfaz Ethernet 10M/100M autoadaptativa
CS-C3S-51EFR, CS-C3S-52EFR, CS-C3S-51WEFR y
CS-C3S-52WEFR admiten también PoE (alimentación
a través de Ethernet).
Descripción
Para la tarjeta microSD (no incluida con este
producto). Puede adquirirla por separado. Compati-
bilidad recomendada: Clase 10, espacio máximo de
64 GB. Tras insertar la tarjeta SD, puede grabar con
la cámara. Debe inicializarla en la aplicación EZVIZ
International.
Fuente de
alimentación 1 A 12 V
12

Encendido
Encienda la cámara. Para ello conecte un cable de
alimentación (no incluido) a la toma de corriente.
Paso1
Funciones
También puede suministrar alimentación a la cámara
mediante un conmutador PoE (no incluido). Solo se admite
en CS-C3S-51EFR, CS-C3S-52EFR, CS-C3S-51WEFR y
CS-C3S-52WEFR.
Cable de
alimentación
(no incluido)
Toma de
corriente
Conmutador
PoE
Opción 1
Opción 2
13

Para conectar otra red Wi-Fi, pulse el botón RESET de la cámara
durante tres segundos para reiniciarla y vuelva a conectarla a la
red Wi-Fi aproximadamente un minuto después.
Paso2
Configuración rápida
También se admite la conexión de red con cable; conecte la
cámara al enturador con un cable de red.
- Conecte el teléfono móvil a la red Wi-Fi.
- Descargue la aplicación EZVIZ International buscando "EZVIZ"
en App Store y Google PlayTM.
- Inicie la aplicación y regístrese para obtener una cuenta de
usuario de EZVIZ mediante el asistente de inicio.
- Inicie sesión en la aplicación EZVIZ International.
- Escanee el código QR de la parte inferior de la cámara o de la
cubierta de la guía de inicio rápido y siga las instrucciones
para añadir la cámara y configurar la conexión Wi-Fi. (Coloque
la cámara dentro de un radio de 3 metros del router al configu-
rar la conexión Wi-Fi).
1Registro de una cuenta de EZVIZ
2Incorporación de la cámara
14

1Plantilla de montaje adhesiva
Pegue la plantilla de montaje en la ubicación en la que se
instalará la cámara y perfore los agujeros de los tornillos según
esta plantilla.
Asegúrese de que la pared sea lo suficientemente resistente
como para soportar más del triple del peso de la cámara y del
soporte.
Si la pared es de hormigón, debe insertar tornillos de
expansión antes de instalar la cámara.
Si la pared es de madera, puede utilizar tornillos de rosca
cortante para fijar la cámara.
Instalación de la cámara
La cámara puede instalarse en la pared o el techo. En el siguiente
contenido, la instalación en la pared se tomará como ejemplo.
2Instalación de la cámara
Pase los cables de la cámara a través de la base de montaje y
conéctelos a través de la apertura lateral.
Fije la base de montaje a la pared con los tornillos suministra-
dos.
Apertura lateral
15