Ezviz C1C User manual

COPYRIGHT © Hangzhou EZVIZ Software Co., Ltd.. ALL RIGHTS
RESERVED.
Any and all information, including, among others, wordings, pictures,
graphs are the properties of Hangzhou EZVIZ Software Co., Ltd.
(hereinafter referred to as “EZVIZ”). This user manual (hereinafter
referred to as “the Manual”) cannot be reproduced, changed, translated,
or distributed, partially or wholly, by any means, without the prior written
permission of EZVIZ. Unless otherwise stipulated, EZVIZ does not
make any warranties, guarantees or representations, express or implied,
regarding to the Manual.
About this Manual
The Manual includes instructions for using and managing the product.
Pictures, charts, images and all other information hereinafter are for
description and explanation only. The information contained in the
Manual is subject to change, without notice, due to firmware updates
or other reasons. Please find the latest version in the ™ website
(http://www.ezvizlife.com).
Revision Record
New release – January, 2021
Trademarks Acknowledgement
™, ™, and other EZVIZ’s trademarks and logos are the
properties of EZVIZ in various jurisdictions. Other trademarks and logos
mentioned below are the properties of their respective owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE
PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND
FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS, AND
EZVIZ MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY,
FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF
THIRD PARTY. IN NO EVENT WILL EZVIZ, ITS DIRECTORS, OFFICERS,

EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL,
CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING,
AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN
CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF EZVIZ HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO
EVENT SHALL EZVIZ’S TOTAL LIABILITY FOR ALL DAMAGES EXCEED
THE ORIGINAL PURCHASE PRICE OF THE PRODUCT.
EZVIZ DOES NOT UNDERTAKE ANY LIABILITY FOR PERSONAL INJURY
OR PROPERTY DAMAGE AS THE RESULT OF PRODUCT INTERRUPTION
OR SERVICE TERMINATION CAUSED BY: A) IMPROPER INSTALLATION
OR USAGE OTHER THAN AS REQUESTED; B) THE PROTECTION OF
NATIONAL OR PUBLIC INTERESTS; C) FORCE MAJEURE; D) YOURSELF
OR THE THIRD PARTY, INCLUDING WITHOUT LIMITATION, USING ANY
THIRD PARTY’S PRODUCTS, SOFTWARE, APPLICATIONS, AND AMONG
OTHERS. REGARDING TO THE PRODUCT WITH INTERNET ACCESS,
THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS.
EZVIZ SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL
OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING
FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR
OTHER INTERNET SECURITY RISKS; HOWEVER, EZVIZ WILL PROVIDE
TIMELY TECHNICAL SUPPORT IF REQUIRED.SURVEILLANCE LAWS
AND DATA PROTECTION LAWS VARY BY JURISDICTION. PLEASE
CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING
THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS TO
THE APPLICABLE LAW. EZVIZ SHALL NOT BE LIABLE IN THE EVENT
THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THE ABOVE AND THE
APPLICABLE LAW, THE LATTER PREVAILS.

Table of Contents
Box Content������������������������������������������������������������ 1
Basics �������������������������������������������������������������������� 2
Setup���������������������������������������������������������������������� 4
Step 1 Power-on�������������������������������������������������������������������������������� 4
Step 2 Camera Setup ������������������������������������������������������������������������� 4
Installation ������������������������������������������������������������� 6
Step 1 Install the Metal Plate (Optional)��������������������������������������������� 6
Step 2 Install the Camera������������������������������������������������������������������� 6
Step 3 Complete Installation�������������������������������������������������������������� 6
Appendix ���������������������������������������������������������������� 7
Step 1 Install Memory Card���������������������������������������������������������������� 7
Step 2 Initializing Memory Card ��������������������������������������������������������� 7
EZVIZ Connect�������������������������������������������������������� 8
1� Use Amazon Alexa������������������������������������������������������������������������� 8
2� Use Google Assistant������������������������������������������������������������������� 10
Initiatives on the Use of Video Products���������������� 12

1
Box Content
Internet Camera (x1) USB Cable (x1) Power Adapter (x1)
Foam Sticker
(x2)
Metal Plate (x1)
(3.5mm Hole
Diameter)
Regulatory
Information (x2)
Quick Start
Guide (x1)
The camera appearance is subject to the actual one you have
bought.

2
Basics
MIC
Lens
LED Indicator
Magnetic Base
Speaker
Power Input
microSD Card
Slot
RESET Button

3
Name Description
LED Indicator • Solid Red: Camera is starting up.
• Slow-flashing Red: Wi-Fi connection has failed.
• Fast-flashing Red: Device exception (e.g. microSD
card error).
• Solid Blue: Video is being viewed or played back in
EZVIZ App.
• Fast-flashing Blue: Camera is ready for the Wi-Fi
connection.
• Slow-flashing Blue: Camera is running properly.
microSD Card microSD Card should be purchased separately.
Initialize the card in the EZVIZ app before using it.
RESET Button Hold down the RESET button for 5 seconds while
the camera is running, the camera restarts and all
parameters are reset to default.

4
Setup
Step 1 Power-on
Plug the power cable into the camera and to the power adapter
and then into a power outlet, as shown in the figure below.
Power Outlet
Power Cable
Step 2 Camera Setup
1.Create a user account
-Connect your mobile phone to Wi-Fi.
-Download and install the EZVIZ app by searching “EZVIZ” in
App Store or Google PlayTM.
-Launch the app and register for an EZVIZ user account
following the start-up wizard.
2.Add a camera to EZVIZ
-Log in the EZVIZ app.
-From the EZVIZ app Home screen, tap “+” on the upper-right
hand corner to go to the scan QR code interface.

5
-Scan the QR Code on the bottom of the camera.
Bottom of the Camera
-Follow the EZVIZ app wizard to finish Wi-Fi configuration.
Please make sure your phone is connected to the
2.4GHz Wi-Fi from the router for Wi-Fi configuration.

6
Installation
Step 1 Install the Metal Plate (Optional)
Pick a clean and flat surface and secure the metal plate to the
desired position with the foam stickers or screws (not included).
There’s a magnet piece inside the camera. You can skip this
step if the surface is made of metal.
Step 2 Install the Camera
Secure the camera magnetically to the metal plate or metal
surface (see figure below).
Foam Sticker
Metal Plate
Step 3 Complete Installation
Adjust the camera angle as required.

7
Appendix
Step 1 Install Memory Card
Insert a microSD card into the slot until a click.
Step 2 Initializing Memory Card
1.In the EZVIZ app, check the memory card status by tapping on the
Storage Status in the Device Settings interface.
2.If the memory card status displays as Uninitialized, tap to initialize it.
The status will then change to Normal.

8
EZVIZ Connect
1� Use Amazon Alexa
These instructions will enable you to control your EZVIZ devices
with Amazon Alexa. If you run into any difficulties during the
process, please refer to Troubleshooting.
Before you start, make sure that:
1. EZVIZ devices are connected to the EZVIZ app.
2. In the EZVIZ app, turn off the "Video Encryption" in the Device
Settings page.
3. You have an Alexa-enabled device (i.e Echo Spot, Echo-Show, All-
new Echo-Show, Fire TV (all generations), Fire TV stick (second
generation only), or Fire TV Edition smart TVs).
4. The Amazon Alexa app is already installed on your smart device,
and you have created an account.
To Control EZVIZ devices with Amazon Alexa:
1. Open the Alexa app and select "Skills and Games" from the
menu.
2. On the Skills and Games screen, search for "EZVIZ", and you will
nd"EZVIZ"skills.
3. Select your EZVIZ device's skill, then tap ENABLE TO USE.
4. Enter your EZVIZ username and password, and tap Sign in.
5. Tap the Authorize button to authorize Alexa to access your
EZVIZ account, so that Alexa can control your EZVIZ devices.
6. You will see "EZVIZ has been successfully linked", then tap
DISCOVER DEVICES to allow Alexa to discover all your EZVIZ
devices.
7. Go back to Alexa app menu and select "Devices", and under
devices you will see all your EZVIZ devices.

9
Voice Command
Discover a new smart device via the "Smart Home" menu in the
Alexa app or the Alexa Voice Control function.
Once the device is found, you can control it with your voice. Speak
simple commands to Alexa.
Your device's name for example: "show xxxx camera," can be
changed in the EZVIZ app. Each time you change the name of the
device, you will need to discover the device again to update the
name.
Troubleshooting
What should I do if Alexa fails to discover my device?
Check if there are any Internet connecting problems.
Try to restart the smart device and re-discover the device on Alexa.
Whythedevice'sstatusis"Ofine"onAlexa?
Your device might have been disconnected from the network.
Restart the smart device and re-discover on Alexa.
Check if your router is connected to the Internet and try again.
For details about countries where Amazon Alexa is available,
see Amazon Alexa's official website.

10
2� Use Google Assistant
With the Google Assistant, you can activate your EZVIZ device and watch
live by speaking Google Assistant voice commands.
The following devices and apps are required:
1. A functional EZVIZ app.
2. In the EZVIZ app, turn off the "Video Encryption" and turn on the "Audio"
in the Device Settings page.
3. A TV with functional Chromecast connecting to it.
4. The Google Assistant app on your phone.
To get started, follow the steps below:
1. Set up the EZVIZ device and make sure it works properly on the app.
2. Download the Google Home app from the App Store or Google Play
StoreTM and log into your Google account.
3. On the Myhome screen, tap “+” on the upper-left corner, and select "Set
up device" from the menu list to go to the Set up interface.
4. Tap Works with Google, and search for "EZVIZ", where you will nd
"EZVIZ" skills.
5. Enter your EZVIZ username and password, and tap Sign in.
6. Tap the Authorize button to authorize Google to access your EZVIZ
account, so that Google can control your EZVIZ devices.
7. Tap Return to app.
8. Follow the above steps to complete the authorization. When
synchronization is completed, EZVIZ service will be listed under your
list of services. To see a list of compatible devices under your EZVIZ
account, tap on the EZVIZ service icon.
9. Now try some commands. Use the name of the camera that you
created when you set up the system.

11
Users can manage devices as a single entity or in a group. Adding
devices to a room allows users to control a group of devices at the same
time using one command.
See the link for more information:
https://support.google.com/googlehome/answer/7029485?co=GENIE.
Platform%3DAndroid&hl=en
For additional information about the device, please refer to
www.ezviz.eu.

12
Initiatives on the Use of Video Products
Thank you for choosing EZVIZ products.
Technology affects every aspect of our life. As a high-tech company,
we are increasingly aware of the role technology plays in improving
business efficiency and quality of life, but at the same time, the
potential harm of its improper usage. For example, video products are
capable of recording real, complete and clear images. This provides a
high value in retrospect and preserving real-time facts. However, it may
also result in the infringement of a third party’s legitimate rights and
interests if improper distribution, use and/or processing of video data
takes place. With the philosophy of “Technology for the Good”, EZVIZ
requests that every end user of video technology and video products
shall comply with all the applicable laws and regulations, as well as
ethical customs, aiming to jointly create a better community.
Please read the following initiatives carefully:
1. Everyone has a reasonable expectation of privacy, and the
installation of video products should not be in conflict with this
reasonable expectation. Therefore, a warning notice shall be given in
a reasonable and effective manner and clarify the monitoring range,
when installing video products in public areas. For non-public areas,
a third party’s rights and interests shall be evaluated when installing
video products, including but not limited to, installing video products
only after obtaining the consent of the stakeholders, and not installing
highly-invisible video products.
2. The purpose of video products is to record real activities within a
specific time and space and under specific conditions. Therefore, every
user shall first reasonably define his/her own rights in such specific
scope, in order to avoid infringing on a third party’s portraits, privacy or
other legitimate rights.
3. During the use of video products, video image data derived from

13
real scenes will continue to be generated, including a large amount
of biological data (such as facial images), and the data could be
further applied or reprocessed. Video products themselves could not
distinguish good from bad regarding how to use the data based solely
on the images captured by the video products. The result of data usage
depends on the method and purpose of use of the data controllers.
Therefore, data controllers shall not only comply with all the applicable
laws and regulations and other normative requirements, but also
respect international norms, social morality, good morals, common
practices and other non-mandatory requirements, and respect individual
privacy, portrait and other rights and interests.
4. The rights, values and other demands of various stakeholders
should always be considered when processing video data that is
continuously generated by video products. In this regard, product
security and data security are extremely crucial. Therefore, every end
user and data controller, shall undertake all reasonable and necessary
measures to ensure data security and avoid data leakage, improper
disclosure and improper use, including but not limited to, setting up
access control, selecting a suitable network environment (the Internet
or Intranet) where video products are connected, establishing and
constantly optimizing network security.
5. Video products have made great contributions to the improvement
of social security around the world, and we believe that these products
will also play an active role in more aspects of social life. Any abuse
of video products in violation of human rights or leading to criminal
activities are contrary to the original intent of technological innovation
and product development. Therefore, each user shall establish an
evaluation and tracking mechanism of their product application to
ensure that every product is used in a proper and reasonable manner
and with good faith.