Ezviz CS-CVXXX-31 Series User manual

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COPYRIGHT ©2017 Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries. ALL RIGHTS RESERVED.
About this Manual
The Manual includes instructions for using and managing the product. Pictures, charts, images and all other
information hereinafter are for description and explanation only. The information contained in the Manual is subject to
change, without notice, due to firmware updates or other reasons. Please find the latest version in the ™
website (http://www.ezvizlife.com).
Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision
Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”). This user manual (hereinafter
referred to be “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any
means, without the prior written permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any
warranties, guarantees or representations, express or implied, regarding to the Manual.
Trademarks Acknowledgement
™, ™, and other Hikvision’s trademarks and logos are the properties of Hikvision in various
jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE,
SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY,
FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS
DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL,
OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF
HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY
APPLICABLE LAW, IN NO EVENT SHALL HIKVISION’S TOTAL LIABILITY FOR ALL DAMAGES EXCEED THE PURCHASE PRICE
THE PRODUCT.
HIKVISION does not undertake any liability for personal injury or property damage, as the result of product interruption
or service termination cause by: a) improper installation or usage other than as requested; b) the protection of
national or public interests; c) Force Majeure; d) yourself or the third party, including not limitation, using any third
party’s products, software, applications, and among others.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN
RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER
DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY
RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.

SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE
USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. YOU FUTHER AGREE
THAT THIS PRODUCT IS ONLY FOR CIVIL USE, AND HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT
IS USED WITH ILLEGITIMATE PURPOSES, SUCH AS THIRD PARTY RIGHTS INFRINGEMENT, MEDICAL TREATMENT, SAFETY
EQUIPMENT OR OTHER SITUATIONS WHERE THE PRODUCT FAILURE COULD LEAD TO DEATH OR PERSONAL INJURY, OR
WEAPON OF MASS DESTRUCTION, CHEMINCAL AND BIOLOGICAL WEAPON, NUCLEAR EXPLOSION, AND ANY UNSAFE
NUCLEAR ENERGY USES OR ANTI-HUMANITY USAGES. YOU SHOULD UNDERTAKE ALL RESPONSIBILITIES FOR LOSSES OR
DAMAGES RESULTING FROM THE ABOVE USAGES WHATSOEVER.
IN THE EVENT OF ANY CONFLICTS BETWEEN THE ABOVE AND THE APPLICABLE LAW, THE LATER PREVAILS.
Regulatory Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired
operation.
Please take attention that changes or modification not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Note: This product has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference
in a residential installation. This product generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this product does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
This equipment should be installed and operated with a minimum distance 20cm between the radiator and your body.
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements.

EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE" and comply
therefore with the applicable harmonized European standards listed under the Radio Equipment
Directive 2014/53/EU, the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted
municipal waste in the European Union. For proper recycling, return this product to your local
supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection
points. For more information see: www.recyclethis.info.
2006/66/EC and its amendment 2013/56/EU (battery directive): This product contains a battery
that cannot be disposed of as unsorted municipal waste in the European Union. See the product
documentation for specific battery information. The battery is marked with this symbol, which may
include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return
the battery to your supplier or to a designated collection point. For more information see: www.
recyclethis.info.
Гарантийный срок-1 год
Срок службы-3 года
Производитель:Ханджоу Хиквижн Диджитал Технолоджи(Китай)
Импортер-поставщик в России: ЗАО ''Хиквижн''
Импортер-поставщик в Республике Беларусь:ООО ''Торговый Дом ''АВАНТ-ТЕХНО''
Сайт:www.ezviz.ru
EC DECLARATION OF CONFORMITY
Hereby, Hangzhou Hikvision Digital Technology Co., Ltd. declares that the radio equipment type [CS-CV120, CS-
CV220, CS-CV320, CS-CV126, CS-CV226, CS-CV326, CS-CV128, CS-CV228, CS-CV328, CS-C4S] is in compliance
with Directive 2014/53/EU.
The full text of the EC DECLARATION OF CONFORMITY is available at the following web link:
http://www.ezvizlife.com/declaration-of-conformity.
Due to the product shape and dimension, the name and address of the importer/
manufacturer are printed on the package.
SAVE THIS MANUAL FOR FUTURE REFERENCE

1
Operations
Step 1
Power-on
Option 1 Plug the power cable into the camera and plug the power adapter into a power outlet to
power on the camera.
Option 2 You can also power on the camera by PoE switch (not included). Only supported by some
certain models. Refer to page 9 for details.
Network Cable
Power Cable
(Optional)
Power Outlet
PoE
Switch

2
EN
Step 2
Camera Setup
1Create an user account
- Connect your mobile phone to Wi-Fi.
- Download and install the EZVIZ app by searching “EZVIZ” in App Store and Google PlayTM.
- Launch the app and register for an EZVIZ user account following the start-up wizard.
2Add a camera to EZVIZ
- Log in the EZVIZ app.
- From the Home screen, tap “+” on the upper-right corner to go to the scan QR code interface.
- Scan the QR Code on the bottom of the camera and then configure the Wi-Fi.
The wired network connection is supported as well, connect the camera to the router
with a network cable.
- Enter the correct time zone and DST information and tap “Finish” to finish setup.

3
Step 3
Installing the Camera
•Make sure the wall is strong enough to withstand three times the weight of the camera and
the mounting.
•Do not tear off the protetive film on the camera untill the installation is finished.
1Disassembling the Device
According to the pictures below, remove black decorative parts, front cover and inner cover in
order and insert the micro SD card in the card slot.
Find the OPEN mark on the trim ring. Lift the lock
near the mark to take off the trim ring.
Loosen the three screws on the front cover using
Allen wrench and take off the front cover.
Remove the inner cover. Insert the microSD card into the card slot if
you want to record the event video inside the
microSD card. (Optional)

4
EN
2Posting the Mounting Template
Tear off the mounting template and post it on a proper position.
3Installing the Mounting Base
Drill screw holes according to the “ ” on the mounting template, and then push the
expansion screw into the holes.
Align the mounting base to the mounting template and secure it with screws.
If you install the device on the wooden wall, the screws can be directly pushed in and fixed.
If you want to route cables from top, drill the installation hole A in the middle of the
template.
Wooden Wall Cement Wall

5
4Connecting the Cables
Route the cables from the side opening and connect the required cables.
If you want to route the cables from top, draw the cables from the drilled cable hole .
•If the camera has been added to an EZVIZ account, it will connect to the same account
automatically after connecting the power and network cables.
•If the camera is connected to a Wi-Fi network before, it will connect to the same Wi-Fi
automatically after connecting the power cable.
Side Opening

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5Adjusting the Surveillance Angle
Launch the EZVIZ app, get the live view of the camera, and adjust the surveillance angle
according to the live view image.
- Rotate the black camera body to adjust the lens to the desired position in horizontal direction (0
to 350°) .
- Adjust the lens in vertical direction (0 to 65°).
- Hold the grooves and rotate the lens in rotation direction (-90° to 90°).
-
9
0
°
t
o
9
0
°
0° to 350°
0° to 90°

7
6Assembling the Device
Replace the inner cover, front cover, and trim ring in order according to the pictures below.
Replace the inner cover. Make sure the groove
and the direction of the lens are lined up.
Fix the three screws in Step 2 using the Allen
wrench and replace the front cover.
Align OPEN mark on the trim ring to symbol
on the front cover to replace the trim ring.
Tear off the protective film of the camera and
complete the installation.

8
EN
Appendix
Box Content
Internet Camera x1 Power Adapter x1(Optional)
Screw Kit x1 Allen Wrench x1 Mounting Template x1 Quick Start Guide x1
Functions
720P HD Live Video (CS-CVXXX-31XX Series )
1080P HD Live Video (CS-CVXXX-32XX Series)
Wi-Fi Connection
(Refer to page 9 to see whether the function is supported by your camera.)
PoE Power Supply (The PoE switch is required and not provided.)
(Refer to page 9 to see whether the function is supported by your camera.)
microSD card. Maximum space 128GB.

9
Available Models
The parameters and functions of different models may vary, check the label on your camera and refer
to the figure below for details.
Camera Series
Lens Focal Length
IR Light Supported
Memory Card Supported
(micro SD)
PoE Supported
Wi-Fi Supported
Resolution
1:1.0MP
2:2.0MP
……

10
EN
Basics
Name Description
Network Interface 10M/100M Self-adaptive Ethernet Interface
Some models support the PoE (Power over Ethernet) addtionally.
Power Supply 1A 12V
RESET Hold down the RESET button for 10 seconds when the camera is running, the
camera restarts and rests all parameters to default.
microSD Card
Slot
For microSD Card (not included). You can purchase separately. Recommended
compatibility: Class 10, maximum space 128GB. After inserting the microSD card,
you can record the event inside the camera. You need to initialize it on the EZVIZ
app.
Mounting Base
Inner Cover
Network
Interface
Trim Ring
Front Cover
Lens
microSD
Card Slot
RESET Button
Power Supply

11
Troubleshooting
Q: “The device is offline.” or “The device is not registered.” prompts when adding the camera by
EZVIZ app.
A: 1. Make sure the network, that the camera is connceted to, is normal and the DHCP of router is
enabled.
2. Hold down the RESET button for 10 seconds to reset the parameters if you manually changed
the network parameters.
Q: How to use the microSD card for local storage?
A: 1. Make sure there is a microSD card inserted and the camera is added to your EZVIZ account.
Log in the EZVIZ app and enter the “Device Details” interface, if the “Initialize Storage Card”
button appears, you need to initialize the microSD card first.
2. The microSD card recording for the motion detection is enabled by default.
Q: The mobile phone cannot receive alarm prompts when the camera is online.
A: 1. Make sure the EZVIZ app is running on your mobile phone and the Motion Detection
Notification is enabled.
2. For Android system, make sure the app is running in background; and for iOS, enable the
message push function in “Settings > Notification”.
3. If still no alarm prompts, hold down the RESET button for 10 seconds restore the camera settings.
Q: Live view or playback failed.
A: Make sure your network is well connected. Viewing live video needs a good bandwidth. You can
refresh the video, or change a network and try again.
Q: How to connect to another Wi-Fi?
A: Hold down the RESET button on the camera for 10 seconds to reset and restart the camera and
reconnect the Wi-Fi about 1 minute later.

12
FR
Fonctionnement
Étape 1
Alimentation
Option 1 Branchez le câble d’alimentation à la caméra puis l’adaptateur d’alimentation à une prise
électrique pour mettre sous tension la caméra.
Option 2 Vous pouvez également alimenter la caméra par un port PoE (non fourni). Uniquement pris
en charge par certains modèles. Pour obtenir des détails, reportez-vous à la page 9.
Câble réseau
Câble
d’alimentation
(en option)
Prise électrique
Commutateur
PoE

13
Étape 2
Mise en place de la caméra
1Créez un compte utilisateur
- Raccordez votre téléphone portable au réseau Wi-Fi.
- Téléchargez et installez l’application EZVIZ en recherchant «EZVIZ» dans l’App Store ou
Google PlayTM.
- Lancez l’application et créez un compte utilisateur EZVIZ en suivant l’assistant de démarrage.
2Ajouter une caméra à EZVIZ
- Connectez-vous dans l’application EZVIZ.
- Depuis l’écran d’accueil, appuyez sur «+» dans le coin supérieur droit pour accéder à
l’interface de lecture du code QR.
- Scannez le code QR au bas de la caméra, puis configurez le réseau Wi-Fi.
La connexion réseau filaire est également prise en charge. Il vous suffit de raccorder
la caméra au routeur au moyen d’un câble réseau.
- Saisissez le bon fuseau horaire et les informations d’heure d’été, puis appuyez sur «Finish»
(Terminer) pour terminer la configuration.

14
FR
Étape 3
Installation de la caméra
•Assurez-vous que le mur est suffisamment solide pour supporter au moins trois fois le
poids de la caméra et de son support.
•Ne retirez pas le film de protection de la caméra tant que l’installation n’est pas terminée.
1Démontage de l’appareil
Comme sur les illustrations ci-dessous, retirez les garnitures noires, le panneau avant et le
panneau intérieur, dans cet ordre, puis insérez la carte microSD dans son emplacement.
Recherchez le repère «OPEN» (OUVRIR) sur
l’anneau de garniture. Levez le loquet près du
repère pour retirer l’anneau de garniture.
Desserrez les trois vis du panneau avant à l’aide
d’une clef à six pans, puis retirez le panneau.
Retirez le panneau intérieur. Insérez la carte microSD dans l’emplacement
prévu à cet effet si vous souhaitez y enregistrer
la vidéo de l’événement (facultatif).

15
2Placement du gabarit
Décollez le gabarit et placez-le à l’emplacement souhaité.
3Installation du socle
Percez des trous pour les vis, comme dans l’illustration « », sur le gabarit, puis insérez les
vis taraudeuses.
Faites coïncider le socle avec le gabarit puis fixez-le à l’aide des vis.
Si vous installez la caméra sur un mur en bois, vous pourrez mettre les vis directement en
place.
Mur en bois Mur en ciment
Si vous souhaitez acheminer les câbles par le haut, percez les trou de fixation A au
milieu du gabarit.