F-SECURE PSB Service manual

F-Secure PSB Administrator's Guide

Contents
Chapter 1: Introduction.......................................................................5
Chapter 2: Getting Started..................................................................7
Creating a new account............................................................................................................8
Downloading Software............................................................................................................10
Recovering your password.....................................................................................................11
Adding a new subscription key for your company..................................................................12
Chapter 3: Installing F-Secure PSB Workstation Security.............13
System requirements .............................................................................................................14
F-Secure PSB Workstation Security local installation ...........................................................16
F-Secure PSB Workstation Security remote installation ........................................................18
Chapter 4: Installing F-Secure PSB Server Security......................19
System requirements..............................................................................................................20
F-Secure PSB Server Security installation ............................................................................21
Chapter 5: Installing F-Secure PSB E-mail and Server Security...23
System requirements..............................................................................................................24
Before installing the product...................................................................................................27
F-Secure PSB E-mail and Server Security installation...........................................................28
Chapter 6: Upgrade............................................................................31
Upgrading from Policy Manager ............................................................................................32
Upgrading to the latest version...............................................................................................34
Chapter 7: Administering the product.............................................35
Checking the system status....................................................................................................36
Is my network protected?.............................................................................................36
Checking the status of a group of computers..............................................................36
Checking the status of computers...............................................................................37
Checking the status of a workstation or a server.........................................................37
Keeping computers in the network safe.......................................................................38
Get updates by RSS....................................................................................................38
Managing product settings......................................................................................................39
Managing the workstation settings locally...................................................................39
F-Secure PSB Administrator's Guide | TOC | 3

Managing the server settings locally............................................................................39
Managing the product settings remotely......................................................................40
Managing profiles...................................................................................................................42
Creating a profile..........................................................................................................42
Editing a profile............................................................................................................42
Deleting a profile..........................................................................................................43
Changing profile name or description..........................................................................43
Setting a default profile................................................................................................44
Resetting default profiles.............................................................................................44
Chapter 8: Troubleshooting..............................................................45
Frequently asked questions....................................................................................................46
4| F-Secure PSB Administrator's Guide | TOC

Chapter
1
Introduction
This guide contains instructions how to install and administer F-Secure
PSB Portal and F-Secure PSB software.

Chapter
2
Getting Started
In this chapter, you find instructions how to create a new account to log
into the F-Secure PSB Portal, and to download and install the F-Secure
PSB software.
Topics:
•Creating a new account
•Downloading Software
•Recovering your password
•Adding a new subscription key for
your company

Creating a new account
You need to create a new account to log into the F-Secure PSB Portal.
To create a new account:
Note: If you have created an account, for example, for F-Secure PSB Server Security, do not create
a new company account, but add a new subscription to the existing account.
1. In your browser, go to the URL that was provided to you together with the subscription key.
You received the URL and the subscription key, for example by e-mail, when you purchased the product.
The F-Secure Protection Service login page opens.
2. Click the Create your account link.
The Create account page opens.
3. Enter the required information:
• In the Subscription key field, enter the subscription key that you received, for example by e-mail,
when you purchased the product.
• In the Account name field, enter the name of the company.
• In the User name field, enter the e-mail address of the user. The e-mail address is used as your login
name.
• In the Password and Confirm Password fields, you must enter exactly the same passwords.
8| F-Secure PSB Administrator's Guide | Getting Started

• In the E-mail field, enter your e-mail address.
4. Click Create your account.
You will receive an e-mail message that shows your account information.
5. Click Back to the login page.
The F-Secure Protection Service login page opens.
6. Log in to the F-Secure PSB Portal.
F-Secure PSB Administrator's Guide | Getting Started | 9

Downloading Software
You can download the F-Secure PSB Workstation Security, F-Secure Server Security, or F-Secure PSB
E-mail and Server Security software through the F-Secure PSB Portal.
To download the software:
1. Log in to the F-Secure PSB Portal.
Enter the user name and password, which you selected when you created your account.
The Protection status page of the new account opens.
2. Click the Download software link at the top of the page.
The Download software page opens.
3. In the Download software page, click the Download the workstation software or the Download the
server software link.
10 | F-Secure PSB Administrator's Guide | Getting Started

Recovering your password
If you have forgotten your password, you can recover it through the Forgot your password link.
To recover your password:
1. On the log in page of the F-Secure PSB Portal, click Forgot your password? link.
2. Enter your user name, and click Submit.
An e-mail message is sent to the e-mail address that you provided when you created the account. The e-mail
message contains a link to the F-Secure PSB Portal where you can change your password.
F-Secure PSB Administrator's Guide | Getting Started | 11

Adding a new subscription key for your company
By adding a new subscription key for your company, you can add more computers to the portal
To add a new subscription key:
1. Click the Subscriptions tab.
The Subscriptions page opens.
2. Click Add a new subscription key.
3. Enter the new subscription key you have purchased, and click Add.
The new subscription key is added to your company account.
12 | F-Secure PSB Administrator's Guide | Getting Started