F-SECURE PSB Service manual

F-Secure PSB Administrator's Guide

Contents
Chapter 1: Introduction.......................................................................5
Chapter 2: Getting Started..................................................................7
Creating a new account............................................................................................................8
Downloading Software............................................................................................................10
Recovering your password.....................................................................................................11
Adding a new subscription key for your company..................................................................12
Chapter 3: Installing F-Secure PSB Workstation Security.............13
System requirements .............................................................................................................14
F-Secure PSB Workstation Security local installation ...........................................................16
F-Secure PSB Workstation Security remote installation ........................................................18
Chapter 4: Installing F-Secure PSB Server Security......................19
System requirements..............................................................................................................20
F-Secure PSB Server Security installation ............................................................................21
Chapter 5: Installing F-Secure PSB E-mail and Server Security...23
System requirements..............................................................................................................24
Before installing the product...................................................................................................27
F-Secure PSB E-mail and Server Security installation...........................................................28
Chapter 6: Upgrade............................................................................31
Upgrading from Policy Manager ............................................................................................32
Upgrading to the latest version...............................................................................................34
Chapter 7: Administering the product.............................................35
Checking the system status....................................................................................................36
Is my network protected?.............................................................................................36
Checking the status of a group of computers..............................................................36
Checking the status of computers...............................................................................37
Checking the status of a workstation or a server.........................................................37
Keeping computers in the network safe.......................................................................38
Get updates by RSS....................................................................................................38
Managing product settings......................................................................................................39
Managing the workstation settings locally...................................................................39
F-Secure PSB Administrator's Guide | TOC | 3

Managing the server settings locally............................................................................39
Managing the product settings remotely......................................................................40
Managing profiles...................................................................................................................42
Creating a profile..........................................................................................................42
Editing a profile............................................................................................................42
Deleting a profile..........................................................................................................43
Changing profile name or description..........................................................................43
Setting a default profile................................................................................................44
Resetting default profiles.............................................................................................44
Chapter 8: Troubleshooting..............................................................45
Frequently asked questions....................................................................................................46
4| F-Secure PSB Administrator's Guide | TOC

Chapter
1
Introduction
This guide contains instructions how to install and administer F-Secure
PSB Portal and F-Secure PSB software.

Chapter
2
Getting Started
In this chapter, you find instructions how to create a new account to log
into the F-Secure PSB Portal, and to download and install the F-Secure
PSB software.
Topics:
•Creating a new account
•Downloading Software
•Recovering your password
•Adding a new subscription key for
your company

Creating a new account
You need to create a new account to log into the F-Secure PSB Portal.
To create a new account:
Note: If you have created an account, for example, for F-Secure PSB Server Security, do not create
a new company account, but add a new subscription to the existing account.
1. In your browser, go to the URL that was provided to you together with the subscription key.
You received the URL and the subscription key, for example by e-mail, when you purchased the product.
The F-Secure Protection Service login page opens.
2. Click the Create your account link.
The Create account page opens.
3. Enter the required information:
• In the Subscription key field, enter the subscription key that you received, for example by e-mail,
when you purchased the product.
• In the Account name field, enter the name of the company.
• In the User name field, enter the e-mail address of the user. The e-mail address is used as your login
name.
• In the Password and Confirm Password fields, you must enter exactly the same passwords.
8| F-Secure PSB Administrator's Guide | Getting Started

• In the E-mail field, enter your e-mail address.
4. Click Create your account.
You will receive an e-mail message that shows your account information.
5. Click Back to the login page.
The F-Secure Protection Service login page opens.
6. Log in to the F-Secure PSB Portal.
F-Secure PSB Administrator's Guide | Getting Started | 9

Downloading Software
You can download the F-Secure PSB Workstation Security, F-Secure Server Security, or F-Secure PSB
E-mail and Server Security software through the F-Secure PSB Portal.
To download the software:
1. Log in to the F-Secure PSB Portal.
Enter the user name and password, which you selected when you created your account.
The Protection status page of the new account opens.
2. Click the Download software link at the top of the page.
The Download software page opens.
3. In the Download software page, click the Download the workstation software or the Download the
server software link.
10 | F-Secure PSB Administrator's Guide | Getting Started

Recovering your password
If you have forgotten your password, you can recover it through the Forgot your password link.
To recover your password:
1. On the log in page of the F-Secure PSB Portal, click Forgot your password? link.
2. Enter your user name, and click Submit.
An e-mail message is sent to the e-mail address that you provided when you created the account. The e-mail
message contains a link to the F-Secure PSB Portal where you can change your password.
F-Secure PSB Administrator's Guide | Getting Started | 11

Adding a new subscription key for your company
By adding a new subscription key for your company, you can add more computers to the portal
To add a new subscription key:
1. Click the Subscriptions tab.
The Subscriptions page opens.
2. Click Add a new subscription key.
3. Enter the new subscription key you have purchased, and click Add.
The new subscription key is added to your company account.
12 | F-Secure PSB Administrator's Guide | Getting Started

Chapter
3
Installing F-Secure PSB Workstation Security
This section describes the system requirements for installing and using
the product, and gives you instructions on how to install the product.
Topics:
•System requirements
•F-Secure PSB Workstation
Security local installation
•F-Secure PSB Workstation
Security remote installation

System requirements
Read the following before starting to install and use F-Secure Workstation Security.
Your computer must meet the following minimum requirements for installing and using the product:
Microsoft Windows XP (32-bit). service pack 2 or newer:Operating system version:
• Home, Professional and Media Center editions
Microsoft Windows 7 and Vista (32- and 64-bits). All service packs:
• Starter
• Home Basic
• Home Premium
• Business
• Ultimate
• Enterprise
For Microsoft Windows XP:Processor:
• Intel Pentium III 1 GHz or higher
Microsoft Windows 7 and Vista:
• Intel Pentium 4 2 GHz or higher
For Microsoft Windows XP:Memory:
• 512 MB
For Microsoft Windows 7 and Vista:
• 1 GB
For Microsoft Windows XP:Display:
• 8-bit (256 colors)
For Microsoft Windows 7 and Vista:
• 16-bit or more (65000 colors)
For Microsoft Windows XP:Disk space:
• 800MB free HD space
For Microsoft Windows 7 and Vista:
• 800MB free HD space
An Internet connection is required in order to validate your subscription and
receive updates.
Internet connection:
For Microsoft Windows XP:Browser:
• Internet Explorer 5.0 or newer is required.
14 | F-Secure PSB Administrator's Guide | Installing F-Secure PSB Workstation Security

For Microsoft Windows 7 and Vista:
• Internet Explorer 7.0 or newer is required
Supported browsers for using the F-Secure PSB portal:
• Internet Explorer 6.x or newer is required. JavaScript and cookies must
be enabled in the browser
• Firefox 2.x or newer is required. JavaScript and cookies must be enabled
in the browser
Note: To use Profile Editor, you need to have Java Runtime
Environment 1.6 or newer installed on your computer.
F-Secure PSB Administrator's Guide | Installing F-Secure PSB Workstation Security | 15

F-Secure PSB Workstation Security local installation
This section describes how to locally install F-Secure PSB Workstation Security.
To install the program:
1. Locate the downloaded file and double-click the.exe file to start the installation.
2. Select the installation language, and click Next to continue.
3. Read the license agreement. To accept the agreement and to continue, click Accept.
4. Enter your subscription key and click Next.
You must enter the same subscription key that you used when you created the account.
5. Select the installation type, and click Next:
•Automatic installation: The product is installed automatically. Existing security products may be
automatically replaced. The product is installed to the default directory.
•Step by step installation: During the installation, you can change the installation directory. However,
we recommend using the default directory.
6. When the installation is complete, the computer restarts automatically after a while. To restart immediately,
click Restart.
After the installation, log into the Portal to verify that the computer shows in the Portal.
16 | F-Secure PSB Administrator's Guide | Installing F-Secure PSB Workstation Security

Note: In the Protection status page, you may see a green status icon with the text "Waiting for
connection." It may take up to two hours before the connection is established. If the computer has not
yet received the latest updates, you may see either a yellow or a red status icon. For more details on
the computer(s), click the Computers tab to open the Computers page.
F-Secure PSB Administrator's Guide | Installing F-Secure PSB Workstation Security | 17

F-Secure PSB Workstation Security remote installation
This section explains how to remotely install F-Secure PSB Workstation Security.
Before you start the remote installation, make sure that the domain controller exists and that the computers
on which you want to install the software belong to a domain. To be able to remotely install the software, you
must have domain administrator rights.
To install the software:
1. Log in to the F-Secure PSB Portal.
Enter the user name and password, which you selected when you created your account.
The Protection status page of the new account opens.
2. Click the Download software link at the top of the page.
The Download software page opens.
3. In the Download software page, click the Download the Remote Installation Tool link. If you have not
downloaded the workstation software yet, click also theDownload the workstation software link.
4. Extract the Remote Installation Tool zip file on a local drive.
5. Double-click the ritool.bat file.
The F-Secure Remote Installation Tool window opens.
6. In the Software to Install page, click .
The Software Installer Selection window opens.
7. Locate the downloaded workstation software file and click OK.
8. Click Next.
9. In the Target Computers page, do the following:
a) Under Domain Name, select the domain to which the computers belong.
b) Under Computer Name, select the computers on which you want to remote install the software.
10. Click Next.
11. In the Account page, do the following:
a) Select Another account.
b) Enter the domain administrator name and password.
c) Confirm the password.
12. Click Next.
13. Click Install.
The workstation software is being installed on the selected computers.
In the F-Secure PSB portal, verify that the computer shows in the portal.
18 | F-Secure PSB Administrator's Guide | Installing F-Secure PSB Workstation Security

Chapter
4
Installing F-Secure PSB Server Security
This chapter describes the system requirements for installing and using
the product, and gives you step-by-step instructions on how to install the
product.
Topics:
•System requirements
•F-Secure PSB Server Security
installation

System requirements
Read the following before starting to install and use the F-Secure PSB Server Security software.
Your computer must meet the following requirements for installing and using the product:
Windows Server 2003 (32-bit and 64-bit)
Operating System:
Windows Server 2008 (32-bit and 64-bit)
Windows Server 2008 R2
Small Business Server 2003
Small Business Server 2008
Intel Pentium 4, 2GHz or higherProcessor:
1 GB of RAMMemory:
260 MB free hard disk spaceDisk space to install:
10 GB or more free hard disk spaceDisk space for processing:
An Internet connection is required to validate your subscription and receive
updates.
Internet Connection:
20 | F-Secure PSB Administrator's Guide | Installing F-Secure PSB Server Security

F-Secure PSB Server Security installation
Install the software on a computer and after the installation verify that the computer shows in the portal.
To install the software:
1. Locate the downloaded file and double-click the .exe file to start the installation.
2. Select the installation language, and click Next to continue.
3. Read the license agreement. To accept the agreement and to continue, click Accept.
4. Enter your subscription key and click Next.
You must enter the same subscription key that you used when you created the account.
5. Select the installation type, and click Next:
•Automatic installation: The product is installed automatically. Existing security products may be
automatically replaced. The product is installed to the default directory.
•Step by step installation: During the installation, you can change the installation directory. However,
we recommend using the default directory.
6. When the installation is complete, click Finish.
F-Secure PSB Administrator's Guide | Installing F-Secure PSB Server Security | 21

Chapter
5
Installing F-Secure PSB E-mail and Server Security
This chapter describes the system requirements for installing and using
the product, and gives you step-by-step instructions on how to install the
product.
Topics:
•System requirements
•Before installing the product
•F-Secure PSB E-mail and Server
Security installation