F-SECURE POLICY MANAGER PROXY 2.0 - Service manual

F-Secure Policy Manager Proxy
Administrator's Guide

Contents
Chapter 1: Introduction.......................................................................5
System requirements................................................................................................................6
An up-to-date system is a secure system.................................................................................7
When should you use F-Secure Policy Manager Proxy?.........................................................8
Chapter 2: Installation.........................................................................9
Installing the product locally....................................................................................................10
Chapter 3: Configuration...................................................................11
Configuring the product remotely............................................................................................12
Chapter 4: Using the product on Linux...........................................13
Installing the product...............................................................................................................14
Configuring the product..........................................................................................................15
Upgrading the product............................................................................................................16
Uninstalling the product..........................................................................................................17
Frequently asked questions....................................................................................................18
Chapter 5: Troubleshooting..............................................................19
The error log...........................................................................................................................20
Message structure in the error log...............................................................................20
Message levels............................................................................................................21
Error numbers.........................................................................................................................22
Troubleshooting with the error log..........................................................................................23
The status report log...............................................................................................................24
F-Secure Policy Manager Proxy | TOC | 3

4| F-Secure Policy Manager Proxy | TOC

Chapter
1
Introduction
This guide provides an overview of the product concepts, a step-by-step
guide to installation as well as other information you need to manage the
product.
Topics:
•System requirements
•An up-to-date system is a secure
system
•When should you use F-Secure
Policy Manager Proxy?

System requirements
The system requirements for the product are listed here.
To install F-Secure Policy Manager Proxy, your system must meet the following minimum requirements:
Windows:Operating system:
• Windows Server 2003 SP1 or higher (32-bit);
Standard, Enterprise, Small Business Server or
Web Server editions
• Windows Server 2003 SP1 or higher (64-bit);
Standard or Enterprise editions
• Windows Server 2008 SP1 (32-bit); Standard,
Enterprise, Web Server or Server Core editions
• Windows Server 2008 SP1 (64-bit); Standard,
Enterprise, Web Server, Small Business Server or
Server Core editions
• Windows Server 2008 R2; Standard, Enterprise,
Web Server, Server Core or Foundation editions
Linux:
• Red Hat Linux Enterprise 3 or 4
• Suse Linux 9.x or 10.0
• Suse Linux Enterprise Server 9
• Debian GNU Linux Sarge 3.1
Pentium III 450MHz, 1GHz or faster is recommended.Processor:
256 MB of RAM, 512 MB is recommended.Memory:
500 MB of free hard disk space.Disk space:
10-Mbit connection, 100-Mbit connection
recommended.
Network:
Supported F-Secure software: • F-Secure Policy Manager
• F-Secure Client Security
• F-Secure Anti-Virus for Workstations
• F-Secure Anti-Virus for Windows/Citrix Servers
• F-Secure Anti-Virus for MS Exchange
• F-Secure Linux Security
6| F-Secure Policy Manager Proxy | Introduction

An up-to-date system is a secure system
To be protected, a workstation must have the latest defence against viruses and other malware that exist on
the Internet.
This guide provides an overview of the product concepts, a step-by-step guide to installation as well as other
information you need to manage the product.
What is the virus definition database?
Information against known viruses, worms and other malware are compiled into the virus definition database.
This virus definition database is regularly made available to all the workstations with F-Secure products
installed. It is this virus definition database that enables F-Secure products to protect a workstation from
viruses and malware.
How do the virus definitions get to F-Secure products?
The figure above is an example of the steps the virus definition database takes to get to F-Secure products,
in this case to F-Secure Client Security. This is the primary path; there are also fallback paths if one or more
of the links is unavailable (for example if the machine running F-Secure Policy Manager has a power cut).
What does F-Secure Policy Manager do?
F-Secure Policy Manager allows you to centrally manage all the F-Secure products in your network. It is the
central monitoring and configuration point for your network. See the F-Secure Policy Manager Administrator's
Guide, available on the F-Secure web site at http://www.f-secure.com for more details.
What does F-Secure Policy Manager Proxy do?
F-Secure Policy Manager Proxy helps deliver the virus definition databases quickly and efficiently.
F-Secure Policy Manager Proxy | Introduction | 7

When should you use F-Secure Policy Manager Proxy?
You do not have to use F-Secure Policy Manager Proxy to update the virus definitions database, but it does
provide certain advantages.
The effects of F-Secure Policy Manager Proxy are most obvious in large, vastly spread networks; for example,
a large corporation with remote offices in different parts of the globe. The following figure is an example of a
situation where F-Secure Policy Manager Proxy is useful:
There are three reasons to use F-Secure Policy Manager Proxy:
• To decrease the use of network bandwidth.
You should use F-Secure Policy Manager Proxy when you have a group of workstations far away from
your Policy Manager Server.
• To decrease the delivery time for virus definition updates.
You should use F-Secure Policy Manager Proxy when you have a group of workstations separated from
your Policy Manager Server by a slow connection, for example a dialup connection.
• To decrease the hardware load on Policy Manager.
You should use F-Secure Policy Manager Proxy if the server hardware running Policy Manager is unable
to cope with the number of requests it receives for virus definition updates.
8| F-Secure Policy Manager Proxy | Introduction

Chapter
2
Installation
There are two methods of installing F-Secure Policy Manager Proxy:
Topics:
• Locally, for which you will find instructions in this section.
•Installing the product locally
• Remotely, for which you will find instructions in the Policy Manager
Administrator's Guide, which is available on the F-Secure web site at
http://www.f-secure.com.

Installing the product locally
Here you will find steps for installing F-Secure Policy Manager Proxy locally.
To install the product:
1. Run the setup.exe file.
2. Click the Next button on the first page of the installation wizard.
3. Read through the license agreement and click the I accept this agreement option, then click Next.
4. Select where to install Policy Manager Proxy using the Browse button, then click Next.
Note: If a previous installation of an F-Secure product is detected on the computer, this dialog is not
displayed and the previous installation directory is used.
5. If a previous installation of the product is detected, you will be asked if you want to use the same settings
as in the previously installed product:
• If you select Yes, the dialogs in the following three steps will be skipped.
• If you select No, you can continue through the following steps and select new settings.
6. Select Central management with F-Secure Policy Manager, then click Next.
7. Copy the admin.pub public key file from Policy Manager Server to the local system by clicking Browse
and selecting the file, then click Next.
8. Enter the IP address of the Policy Manager Server installation you want Policy Manager Proxy to
communicate with, then click Next.
9. Click Start to begin the installation process.
When the progress bar is full, click Next. Policy Manager Proxy is now running.
10. Click Finish to close the installation wizard.
In a centrally managed network, you should configure F-Secure products to use Policy Manager Proxy by
distributing a new policy with this configuration. For more information about policies and remote configuration,
see the Policy Manager Administrator's guide, which is available on the F-Secure web site at
http://www.f-secure.com.
10 | F-Secure Policy Manager Proxy | Installation