FALCOM TWIST-USB-Set User manual

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FALCOM
TWIST-USB-Set
Version: 1.01
Date of Issue: 21.10.2002

FALCOM TWIST-USB VERSION 1.01
This document is a property of FALCOM GmbH and may not be copied or circulated without
permission.
Page 1
Index
0 PRELIMINARY NOTES................................................................................... 4
0.1 GENERAL ............................................................................................................... 4
0.2 ALERT SYMBOLS USED ........................................................................................... 4
0.3 SCOPE OF DELIVERY............................................................................................... 4
1 TECHNICAL SPECIFICATIONS ................................................................... 6
2 SECURITY .......................................................................................................... 9
2.1 GENERAL ............................................................................................................ 9
2.2 EXPOSURE TO RF ENERGY............................................................................. 9
2.3 EFFICIENT MODEM OPERATION................................................................... 9
2.4 ANTENNA CARE AND REPLACEMENT...................................................... 10
2.5 DRIVING............................................................................................................ 10
2.6 ELECTRONIC DEVICES.................................................................................. 10
2.7 VEHICLE ELECTRONIC EQUIPMENT.......................................................... 10
2.8 MEDICAL ELECTRONIC EQUIPMENT ........................................................ 10
2.9 AIRCRAFT......................................................................................................... 10
2.10 CHILDREN ........................................................................................................ 11
2.11 BLASTING AREAS........................................................................................... 11
2.12 POTENTIALLY EXPLOSIVE ATMOSPHERES............................................. 11
2.13 NON-IONISING RADIATION.......................................................................... 11
2.14 SAFETY STANDARDS ............................................................................................ 12
3 TECHNICAL DESCRIPTION........................................................................ 14
3.1 PARTS AND BRIEF DESCRIPTION............................................................................ 14
3.2 LED BAR AS AN INDICATOR ON THE FALCOM TWIST-USB ................................ 15
4 START-UP......................................................................................................... 16
4.1 BASIC INSTALLATION ........................................................................................... 16
4.1.1 Installation of driver and driver application........................................................ 18
4.1.2 Display window .................................................................................................. 23
4.1.2.1 File menu item .................................................................................................... 23
4.1.2.2 PIN menu item .................................................................................................... 24
4.1.2.3 Configuration menu item .................................................................................... 24
4.1.2.4 Info menu item.................................................................................................... 25
4.2 DETECTING PREVIOUS DRIVER VERSION DURING INSTALLATION .......................... 26
5 FALCOM TWIST-USB MODEM TROUBLESHOOTING GUIDE.......... 29
6 ABBREVIATIONS ........................................................................................... 30

FALCOM TWIST-USB VERSION 1.01
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Page 2
Version history
Version Nr. Author Changes
1.00 S. Mohamad Initial version
1.01 S. Mohamad Setup.exe only for
Windows® 2000 and
Windows®XP (page 8)

FALCOM TWIST-USB VERSION 1.01
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permission.
Page 3
Information furnished herein by FALCOM GmbH
is believed to be accurate and reliable. However,
no responsibility is assumed for its use. Also the
information contained herein is subject to change
without notice.
Registered Trade Mark: Mobile Phone Tools is a
registered trade mark of the company BVRP. Windows,
Microsoft FAX and Hyperterminal are registered trade
marks of Microsoft Corporation.

FALCOM TWIST-USB VERSION 1.01
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Page 4
0Preliminary notes
0.1 General
Thank you very much for deciding to buy the Falcom TWIST-USB
GPRS-Modem.
This User Manual contains all information you require to use the
Falcom TWIST-USB GPRS-Modem.
Please read this User Manual very carefully to avoid mistakes and to
make optimal use of the modem.
0.2 Alert symbols used
0.3 Scope of delivery
Parts Quantity
Modem (Basic unit) 1
Antenna 1
USB data cable 1
Setup CD: Driver, Documentation
and Cellular Phone Software
“BVRP Mobile Phone Tools®“
1
Headset 1
Modem-Cradle 1
Binder 2
Alerts the user to potential safety risks or damage of the
application software
Indicates important information and tips

FALCOM TWIST-USB VERSION 1.01
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Falcom TWIST-USB GPRS modem GSM antenna
USB cable (2 m) Headset
Cradle + Binder Driver, documentation and application CD

FALCOM TWIST-USB VERSION 1.01
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1Technical specifications
Communications standard
GSM 900/1800 Phase 2/2+
GPRS Class B, multi-slot class 8 with MC35 based engine
Dual Band Modem
GPRS and GSM Services
Telephony Emergency Calls
SMS MO, MT, Cell Broadcast Return Call
Message
Data 300 ... 14400BPS, non-transparent, V.21,
V.22, V.23, V.22 up to V.26, V.32, V.34,
V.110
FAX Group3/Class 2
Supplementary services
Echo Cancellation, Call Forwarding, Phonebook, Multiparty, Call Baring,
Fixed Dialling Number, Call waiting and Call hold Call Line Identity,
Advance of Charge, USSD
Electrical Parameter
Power supply through USB-Port
Current consumption GSM 900:
•65 mA/5 V Power Mode 1 (idle)
•385 mA/5 V Power Mode 2 (Power
Level 5; max.)
•308 mA/5 V Power Mode 3 (Power
Level 7)
GPRS 900:
•66 mA/5V Power Mode 1 (idle)
•184 mA/5V active
•320 mA/5V (during data transfer)
GSM 1800:
•66 mA/5 V Power Mode 1 (idle)
•308 mA/5 V Power Mode 2 (Power
Level 3; max.)
•237 mA/5 V Power Mode 3 (Power
Level 7)

FALCOM TWIST-USB VERSION 1.01
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RF-Parameter GSM 900: <-104 dBm GSM 1800: <-100
dBm
Interfaces
USB 1.1 USB-Connector
2,5mm audio socket
(4-poles)
Audio (Headset/Handset)
Power Output, Control Signals
Falcom Dual-Band GSM-Antenna or SMB-Connector for other GSM-
Antenna
LED bar LED-Indicators
SIM Card reader Small SIM Card (3V only)
Ambient temperature
Operating temperature -20 °C up to +55 °C
Storage temperature -20 °C up to +70 °C
General specifications
Dimensions (L x B x H) 114 x 52 x 27 (without antenna)
118 x 52 x 56 (with Falcom Dual
Band Antenna)
Weight 92 g
Accessories
Cradle
Antenna GSM 900/1800 (1900) Dual Band Antenna with SMB plug
connector
Standard USB Data cable 2 m

FALCOM TWIST-USB VERSION 1.01
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Setup CD for Windows® 2000 and Windows®XP with current driver and
driver application as well as an application software (BVRP Mobile Phone
Tools® )
Headset with 2,5mm plug (4-poles)
Binder For fasten the Modem on the cradle in
case of operating in a vibrating Milieu
Modem certification
CE label according to CE 0682

FALCOM TWIST-USB VERSION 1.01
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2Security
IMPORTANT FOR THE EFFICIENT AND SAFE OPERATION OF
YOUR GSM MODEM READ THIS INFORMATION BEFORE USE !
Your GPRS modem is one of the most exciting and innovative electronic
products ever developed. With it you can stay in contact with your office,
your home, emergency services, and others, wherever service is provided.
2.1 GENERAL
Your modem utilises the GPRS standard for cellular technology. GPRS is a
newer radio frequency («RF») technology than the current GSM and FM
technology that has been used for radio communications for a couple of
years. The GPRS standard has been established for use in the European
community and elsewhere. Your modem is actually a low power radio
transmitter and receiver. It sends out and receives radio frequency energy.
When you use your modem, the cellular system handling your calls controls
both the radio frequency and the power level of your cellular modem.
2.2 EXPOSURE TO RF ENERGY
There has been some public concern about possible health effects of using
GPRS and GSM devices. Although research on health effects from RF
energy has focused for many years on the current RF technology, scientists
have begun research regarding newer radio technologies, such as GSM.
After existing research had been reviewed, and after compliance to all
applicable safety standards had been tested, it has been concluded that the
product is fit for use. If you are concerned about exposure to RF energy
there are things you can do to minimise exposure. Obviously, limiting the
duration of your calls will reduce your exposure to RF energy. In addition,
you can reduce RF exposure by operating your cellular modem efficiently
by following the below guidelines.
2.3 EFFICIENT MODEM OPERATION
For your modem to operate at the lowest power level, consistent with
satisfactory call quality: If your modem has an extendible antenna, extend it
fully. Some models allow you to place a call with the antenna retracted.
However your modem operates more efficiently with the antenna fully
extended. Do not hold the antenna when the modem is «IN USE». Holding
the antenna affects call quality and may cause the modem to operate at a
higher power level than needed.

FALCOM TWIST-USB VERSION 1.01
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2.4 ANTENNA CARE AND REPLACEMENT
Do not use the modem with a damaged antenna. If a damaged antenna
comes into contact with the skin, a minor burn may result. Replace a
damaged antenna immediately. Consult your manual to see if you may
change the antenna yourself. If so, use only a manufacturer-approved
antenna. Otherwise, have your antenna repaired by a qualified technician.
Use only the supplied or approved antenna. Unauthorised antennas,
modifications or attachments could damage the modem and may contravene
local RF emission regulations or invalidate type approval.
2.5 DRIVING
Check the laws and regulations on the use of cellular devices in the area
where you drive. Always obey them. Also, when using your modem while
driving, please: give full attention to driving, pull off the road and park
before making or answering a call if driving conditions so allow. When
applications are prepared for mobile use they should fulfil road-safety
instructions of the current law!
2.6 ELECTRONIC DEVICES
Most electronic equipment, for example in hospitals and motor vehicles is
shielded from RF energy. However RF energy may affect some
malfunctioning or improperly shielded electronic equipment.
2.7 VEHICLE ELECTRONIC EQUIPMENT
Check your vehicle manufacturer’s representative to determine if any on
board electronic equipment is adequately shielded from RF energy.
2.8 MEDICAL ELECTRONIC EQUIPMENT
Consult the manufacturer of any personal medical devices (such as
pacemakers, hearing aids, etc...) to determine if they are adequately shielded
from external RF energy. Turn your modem OFF in health care facilities
when any regulations posted in the area instruct you to do so. Hospitals or
health care facilities may be using RF monitoring equipment.
2.9 AIRCRAFT
Turn your modem OFF before boarding any aircraft. Use it on the ground
only with crew permission.
Do not use in the air.

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To prevent possible interference with aircraft systems, Federal Aviation
Administration (FAA) regulations require you to have permission from a
crew member to use your modem while the plane is on the ground. To
prevent interference with cellular systems, local RF regulations prohibit
using your modem whilst airborne.
2.10 CHILDREN
Do not allow children to play with your modem. It is not a toy. Children
could hurt themselves or others (by poking themselves or others in the eye
with the antenna, for example). Children could damage the modem, or make
calls that increase your modem bills.
2.11 BLASTING AREAS
To avoid interfering with blasting operations, turn your unit OFF when in a
«blasting area» or in areas posted: «turn off two-way radio». Construction
crew often use remote control RF devices to set off explosives.
2.12 POTENTIALLY EXPLOSIVE ATMOSPHERES
Turn your modem OFF when in any area with a potentially explosive
atmosphere. It is rare, but your modem or its accessories could generate
sparks. Sparks in such areas could cause an explosion or fire resulting in
bodily injury or even death and damages to property. Areas with a
potentially explosive atmosphere are often, but not always, clearly marked.
They include fuelling areas such as petrol stations; below decks on boats;
fuel or chemical transfer or storage facilities; and areas where the air
contains chemicals or particles, such as grain, dust, or metal powders. Do
not transport or store flammable gas, liquid, or explosives, in the
compartment of your vehicle which contains your modem or accessories.
Before using your modem in a vehicle powered by liquefied petroleum gas
(such as propane or butane) ensure that the vehicle complies with the
relevant fire and safety regulations of the country in which the vehicle is to
be used.
2.13 NON-IONISING RADIATION
As with other mobile radio transmitting equipment, users are advised that
for satisfactory operation and for the safety of personnel, it is recommended
that no part of the human body be allowed to come too close to the antenna
during operation of the equipment. The radio equipment shall be connected
to the antenna via a non-radiating 50 Ωcoaxial cable. The antenna shall be
mounted in such a position that no part of the human body will normally
rest close to any part of the antenna. It is also recommended to use the

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equipment not close to medical devices as for example hearing aids and
pacemakers.
2.14 Safety standards
THIS CELLULAR MODEM COMPLIES WITH ALL APPLICABLE
RF SAFETY STANDARDS.
This cellular modem meets the standards and recommendations for the
protection of public exposure to RF electromagnetic energy established by
governmental bodies and other qualified organisations, such as the
following:
Directives of the European Community, Directorate General V in Matters of
Radio Frequency Electromagnetic Energy.

FALCOM TWIST-USB VERSION 1.01
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CAUTION: Important notes for using
Falcom TWIST-USB GPRS modem
1. Disconnect the USB cable from the modem and/or
the PC:
Before you disconnect the USB cable from the USB port (modem and/
or PC) please switch off the modem from the control panel “File
Close” (see chapter 4.1.2.1 File menu item)
2. Remove/ Change the SIM card:
The Falcom TWIST-USB modem must be switched off before you
remove or change the SIM card (see chapter 4.1.2.1 File menu item
to switch off the modem).
3. Operating more than one TWIST-USB at the PC
(e.g.: USB-Hub):
The distance between the GSM antennas of the modems must not be
less than 1,5 m (RF-Interference).
4. Connecting the USB cable to the FALCOM
TWIST-USB and to the PC:
Ensure a maximum distance between the USB cable and the GSM
antenna (see below picture)

FALCOM TWIST-USB VERSION 1.01
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3Technical description
3.1 Parts and brief description
Fig. 1: GSM-Modem Falcom TWIST-USB
With the Falcom TWIST-USB GPRS modem, connections can be made to
the GSM 900/1800 mobile radio network via the computer and the supplied
application software (BVRP Mobile Phone Tools® ).
The following telecommunication services are available:
•making and receiving voice calls
•sending and receiving short messages
•data connections V32 (protocol)
•class 1/2 fax connections
•GPRS Class B, multi-slot class 8 with MC35 based engine
All technical components required to establish the above communication
links are integrated in the Falcom TWIST-USB. The USB1.1 port is
connected to the PC by the USB cable. The internal SIM card reader serves
for holding the SIM card given to you by your provider, and it is closed by a
cover cap. To make telephone calls you require suitable application software
BVRP Mobile Phone Tools®or you can use a Terminal-Software like
Hyperterminal®. Plug the headset in the headset socket. The parts and
accesories of the Falcom TWIST-USB GPRS could be seen in the table in
chapter 0.3 Scope of delivery.

FALCOM TWIST-USB VERSION 1.01
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3.2 LED bar as an indicator on the Falcom TWIST-USB
LED Colour Function
USB Yellow USB-Power indication
weak brightness: USB-Voltage is supplied
Full brightness: Device is detected at the USB-Port
STA Red Status-LED
Flashing 100ms: USB-New start
Flashing 200ms: USB-Voltage is missing
l
Flashing 400ms: USB-Enabled is missing
(Initialisation failure)
LED off: USB OK
DCD Yellow Indicator DCD: Lights during data connection
TX Red Data TX: Indicator for data flow in sender direction
RX Green Data RX: Indicator for data flow in receiver direction
GSM Red Registration in GSM-Network
Slowly flashing: Registered in Network
Fast flashing: Not registered
Table 1: LED-Indicators on Falcom Twist-USB GPRS modem
* Order number of the remote GSM aerial is ANT-001 (FME) + adapter
cable KA08
To use data and fax transmission, suitable software must be installed in
the computer (e. g. BVRP Mobile Phone Tools®, Microsoft Fax®or
similar).
A suitable antenna is the dual-band antenna supplied with the modem or a
separate dual-band antenna with SMB plug which can be connected to the
antenna socket.
When using the audio headset, we recommend using a remote GSM
aerial* to prevent interference radiation.

FALCOM TWIST-USB VERSION 1.01
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4Start-up
4.1 Basic installation
Install the modem as following:
Insert the GSM antenna in the SMB socket of the modem (see fig. 3)
Fig. 3: Installing the GSM antenna
Open the cover cap on the underside of the modem (see fig. 4)
Fig. 4: Loading the SIM card step 1
Attention: In the following steps (fig. 3 up to fig. 11) it is not
allowed to connect the modem to the USB-Port of the PC,
otherwise a failure in the driver installation could occur.

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Push the SIM card reader with the help of a screw driver in the direction of
the marked arrow (see fig. 5).
Fig. 5: Loading the SIM card step 2
Flap the holder upwards.
Insert the SIM card into the SIM card holder with the contact surface facing
down and the flattened side at the top left (see fig. 6).
Fig. 6: Loading the SIM card step 3
Press the holder down and engage it.
Close the opening with the cover cap.
The SIM card is removed in the inverse steps of loading it.
In general, it is not allowed to insert/change the SIM card
into/from the TWIST-USB GPRS when the modem is
connected to the PC, otherwise the SIM card could be
dama
g
ed.

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Insert the headset with the 2,5mm 4-pin connector in the headset socket of
the modem (see fig. 7).
Fig. 7: Headset connector
4.1.1 Installation of driver and driver application
•Load the installation CD in the CD-drive
•A start-up screen appears automatically on the Monitor of the PC (see
fig. 8)
Fig. 8: Start-up screen

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•1st step: Go to the “Read user guide” in the start-up screen and read it
carefully
•2nd step: Select “Install Falcom Twist” in Start-up menu. Please follow
the installation steps from figure 9 up to figure 15.
Driver and “Control Panel” will be installed . Reboot the computer if
needed.
•3rd Step: Select “Install the application”. This application is a software
called “ BVRP Mobile Phone Tools® ” .
•4th step: After following the installation instructions, exit the install
screen.
•Note: For more information about this application it is recommended to
start the software and to go to the menu > Help.
Click Next (see fig. 9)
Fig. 9: Installation program Controlpanel
and Driver Falcom Twist USB - Step 1
Select Browse... to define the required program path.
Click Next (see fig. 10).
If the Setup detects a previous driver version, please
follow the steps in chapter 4.2 then 4.1.1