Faro FaroArm Quantum User manual

FaroArm®and Laser ScanArm®Quantum
User Manual
August 2017
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©FARO Technologies, Inc., 2017. All rights reserved.
No part of this publication may be reproduced, or transmitted in any form or by
any means without written permission of FARO Technologies, Inc.
FARO TECHNOLOGIES, INC. MAKES NO WARRANTY, EITHER
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, REGARDING THE FAROARM, FARO GAGE,
FARO LASER TRACKER, FARO LASER SCANNER, FARO 3D IMAGER
AND ANY MATERIALS, AND MAKES SUCH MATERIALS AVAILABLE
SOLELY ON AN “AS-IS” BASIS.
IN NO EVENT SHALL FARO TECHNOLOGIES, INC. BE LIABLE TO
ANYONE FOR SPECIAL, COLLATERAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES IN CONNECTION WITH OR ARISING
OUT OF THE PURCHASE OR USE OF THE FAROARM, FARO GAGE,
FARO LASER TRACKER, FARO LASER SCANNER, FARO 3D IMAGER OR
ITS MATERIALS. THE SOLE AND EXCLUSIVE LIABILITY TO FARO
TECHNOLOGIES, INC., REGARDLESS OF THE FORM OF ACTION,
SHALL NOT EXCEED THE PURCHASE PRICE OF THE MATERIALS
DESCRIBED HEREIN.
THE INFORMATION CONTAINED IN THIS MANUAL IS SUBJECT TO
CHANGE WITHOUT NOTICE AND DOES NOT REPRESENT A
COMMITMENT ON THE PART OF FARO TECHNOLOGIES, INC.
ACCEPTANCE OF THIS DOCUMENT BY THE CUSTOMER
CONSTITUTES ACKNOWLEDGMENT THAT IF ANY INCONSISTENCY
EXISTS BETWEEN THE ENGLISH AND NON-ENGLISH VERSIONS, THE
ENGLISH VERSION TAKES PRECEDENCE.
FARO®FaroArm®Laser ScanArm®and CAM2®Measure are registered trademarks of FARO
Technologies, Inc.
Acrobat®is a registered trademark of Adobe Systems, Inc.
Bluetooth®is a registered trademark of Bluetooth SIG, Inc.
Windows®, Vista®and Excel®are registered trademarks of Microsoft Inc.
Intel®is a registered trademark of Intel Corporation.
Wi-Fi®is a registered trademark of Wi-Fi Alliance.
FARO Technologies, Inc.. Internal Control File Locations:
https://knowledge.faro.com/Hardware/FaroArm_and_ScanArm/USB_FaroArm
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FaroArm®Quantum
August 2017
i
Table of Contents
Chapter 1: Introduction
General Information........................................................ 3
6-Axis Quantum ............................................................................... 4
7-Axis Quantum ............................................................................... 6
Safety Labels.................................................................... 8
Pinch Points .......................................................................................8
Precautions ...................................................................... 8
Regulatory Information................................................... 9
Bluetooth ...........................................................................................9
Wireless Local Area Network (WLAN 802.11)...............................10
Product Environmental Information ............................ 12
Chapter 2: Setting up the Quantum
The Quantum Packing Contents................................. 13
Optional Accessories .....................................................................14
Shipping Case ................................................................................15
Probe Case ....................................................................................15
Unpacking the System.................................................. 16
Lifting the Quantum .......................................................................16
Hardware Setup............................................................. 17
Mounting the Base ........................................................................ 17
Storage Hook ................................................................................. 18
Installing Probes ............................................................................. 19
7-Axis Handle.................................................................................. 21
Wired connections........................................................ 24
Supplying Power to the Quantum............................... 25
Quantum Battery Pack................................................................. 26
Installing the Battery Pack......................................................... 26
Removing the Battery Pack ...................................................... 28
Charging the Battery Pack ....................................................... 28
Packing the Quantum .................................................. 29
USB Devices.................................................................... 30
Auxiliary Port................................................................... 31
Quantum Power Supply................................................ 32
Surface Mount Plate Dimensions................................. 33
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August 2017
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Chapter 3: Operation
Numerical and Signal Processing................................ 35
Handle LED..................................................................................... 36
Quantum Handle Buttons............................................................. 37
Error and Status Indicators............................................................ 37
Referencing the Encoders............................................................ 38
Host Computer .............................................................. 39
Wired connections........................................................................ 39
USB................................................................................................ 40
Ethernet....................................................................................... 40
Wireless Connections.................................................................... 40
FARO Wireless - Bluetooth.......................................................... 41
Using Bluetooth - Windows 10................................................... 41
Using Bluetooth - Windows 7..................................................... 43
FaroArm Manager...................................................................... 46
FARO Wireless - WLAN................................................................ 48
FaroArm Manager......................................................... 49
Devices........................................................................................... 50
USB................................................................................................ 51
Bluetooth..................................................................................... 52
WLAN ........................................................................................... 53
Ethernet....................................................................................... 54
Probes............................................................................................. 55
Probe Management.................................................................. 55
Using FARO i-Probes .......................................................................57
Edit Probe........................................................................................57
Probe Compensation Overview...................................................58
Probe Compensation.....................................................................59
Hole Compensation Method - Guidance................................60
Hole Compensation Method.....................................................63
Sphere Compensation Method - 6-Axis....................................67
Sphere Compensation Method - 7-Axis....................................70
View Log.......................................................................................74
Configuration................................................................................. 76
Hardware Configuration ........................................................... 76
Network Configuration.............................................................. 77
Diagnostics..................................................................................... 79
Base Deflection .......................................................................... 79
Diagnostics.................................................................................. 80
Diagnostic Level......................................................................... 81
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iii
Diagnostic Tilt.............................................................................. 82
Temperature................................................................................... 83
Temperature Graph................................................................... 83
Temperature Stability................................................................. 84
Chapter 4: Probes
Quantum Ball Probes .................................................... 85
Custom Probes............................................................................... 87
FARO Laser Line Probe HD............................................ 88
Computer Requirements...............................................................88
Laser Safety.................................................................................... 89
Laser Radiation Emission............................................................... 89
Serial Number Label...................................................................... 91
Servicing ......................................................................................... 91
Hardware Installation.................................................................... 91
Holding the FARO Laser Line Probe............................................. 93
Pointing to a Surface ................................................................. 93
Hardware Controls and Indicators.............................................. 94
Buttons......................................................................................... 94
LED ............................................................................................... 94
Range Finder............................................................................... 94
Range Finder Dialog Box........................................................... 96
Software Setup............................................................................... 97
FARO Laser Line Probe Compensation....................................... 97
Plane Compensation................................................................. 98
DRO............................................................................................... 104
FARO Laser Line Probe Settings.................................................. 104
Additional Considerations....................................................... 109
Renishaw TP-20 Probe Installation and Operation .. 109
Quantum TP-20 Probe Kit.............................................................110
Probe Modules for the TP-20 Probe............................................111
Measuring Software .....................................................................111
Operation.................................................................................. 111
Custom Probe Compensation................................... 112
Chapter 5: Accuracy
Compensation and Calibration ................................ 113
Compensation versus Calibration..............................................113
Quantum Compensation........................................................... 113
ISO 10360 Standard..................................................................... 114
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FaroArm®Quantum
August 2017
iv
ISO 10360-12 Standard............................................................. 114
ISO 10360-8 Standard............................................................... 115
Quantum Calibration.................................................................. 115
Repeatability ............................................................................ 116
Volumetric Accuracy .............................................................. 116
Loss of a Degree of Freedom..................................... 117
Chapter 6: Maintenance and
Troubleshooting
Normal Maintenance ................................................. 119
Quantum.......................................................................................119
Host Computer..............................................................................120
Mounting Stiffness Test ................................................ 120
Temperature Considerations...................................... 122
Electrostatic Discharge (ESD)..................................... 122
ESD Best Practices ........................................................................122
Troubleshooting ........................................................... 124
Power Issues.................................................................................. 124
Hardware Communication Issues.............................................. 125
FARO Wireless Connection Issues .............................................. 126
Bluetooth................................................................................... 126
WLAN ......................................................................................... 127
FARO Wireless FAQ...................................................................... 127
WLAN Primer.............................................................................. 129
Independent BSS (IBSS)............................................................ 129
Infrastructure BSS (BSS)............................................................. 130
Joining a WLAN ........................................................................ 130
Establishing a FARO WLAN Connection ................................ 131
FARO i-Probe FAQ ....................................................................... 132
Quantum Performance Verification Checklist......... 132
Issues That Will Degrade Accuracy............................................132
Quantum Setup........................................................................... 133
Probe Setup...................................................................................135
Probe Compensation...................................................................135
Mounting .......................................................................................136
Base Deflection ........................................................................ 137
Tilt................................................................................................ 137
Single Point Articulation Test (SPAT)........................................... 138
User Compensation..................................................................... 139
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v
Calibrated Artifact ..................................................................... 140
Diagnosing FARO Laser Line Probe Accuracy Problems........ 141
FARO Laser Line Probe Compensation......................................142
Chapter 7: Product Specifications
Chapter 8: Configuring the Quantum in
CAM2 Measure
Device Control Panel.................................................. 153
Add a Device ...............................................................................154
Ethernet and Wireless............................................................... 154
Probe Management ....................................................................154
Hole Compensation.....................................................................155
Sphere Compensation.................................................................155
Hardware Configuration..............................................................155
Diagnostics....................................................................................156
Temperature..................................................................................157
Measurement Mode Setting .......................................................157
Measuring with the Quantum.................................... 158
Adding Readings..........................................................................159
Technical Support.................................. 161
Software License Agreement................A-1
Purchase Conditions.............................. B-1
FARO Products Service Policy...............C-1
FARO Service Policy...............................D-1
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FaroArm®Quantum
August 2017
1Chapter 1: Introduction
Chapter 1: Introduction
Thank you for choosing FARO’s Portable Measurement Arm - the FaroArm®,
and FARO’s Portable Laser Line Measurement Arm - the Laser ScanArm®. This
document contains detailed instructions on how to use your Quantum series
FaroArm and the FARO Laser Line Probe with the CAM2®Measure. Additional
information about probes and important guidelines on maintaining your new
Quantum/ScanArm is also included.
This introduction contains information on how to reach FARO, how to read the
manual, and a brief overview of the Quantum. If you have any questions or need
further instructions about any procedure, contact your Customer Service
Representative by Phone, Fax or E-Mail. See “Technical Support” on page 161.
Visit the FARO Customer Care area on the Web at www.faro.com to search our
Knowledge Base. The Knowledge Base is available 24 hours a day, 7 days a
week, and contains hundreds of solutions to product and application questions.
General Information ..........................................................................................3
6-Axis Quantum ....................................................................................................................................4
7-Axis Quantum ....................................................................................................................................6
Safety Labels .....................................................................................................8
Pinch Points ..........................................................................................................................................8
Precautions ........................................................................................................8
Regulatory Information .....................................................................................9
Bluetooth ...............................................................................................................................................9
Wireless Local Area Network (WLAN 802.11) .................................................................................10
Product Environmental Information ...............................................................12
How To Use This Manual
Listed below are some visual and typographical conventions used in each of the
sections.
Bold text Indicates directory names, menu names, buttons,
tabs, key names, acronyms, and modes.
monospaced text Indicates alphanumeric characters or values you
enter in a field on the screen. For example, “Type
0.005 for the tolerance setting.”
SMALL CAPS text Indicates dialog box names, and dialog box items.
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FaroArm®Quantum
August 2017
2
Chapter 1: Introduction
It is important that you understand the meaning of the following words before
proceeding.
Warning
A WARNING notice denotes a hazard. It calls attention to an operating
procedure, practice, or event that, if not correctly performed or adhered to, could
result in personal injury or death. Do not proceed beyond a WARNING notice
until the indicated conditions are fully understood and met.
Caution
A CAUTION notice denotes a hazard. It calls attention to an operating
procedure, practice, or event that, if not correctly performed or adhered to, could
result in damage to the product or loss of important data. Do not proceed beyond
a CAUTION notice until the indicated conditions are fully understood and met.
Note
A NOTE notice denotes additional information that aids you in the use or
understanding of the equipment or subject. Specifically, they are not used when a
WARNING or CAUTION is applicable. They are not safety related and may be
placed either before or after the associated text as required.
digitize Indicates the recording of XYZ coordinates of a
point or location in 3D space. The word digitize is
the same as the term measure when referring to
points.
choose or select Indicates that you are initiating an action. For
example, “Select File > Insert > CAD Parts.”
left-click, right-click,
click, or press
Indicates that you press and release the
corresponding mouse button or keyboard key. Also
used when referring to the hardware device buttons.
For example, “After selecting a file from the OPEN
FILE dialog box, click OK to open the file” or
“Press ESC at anytime to cancel a command.”
drag Indicates that you press and hold the left mouse
button down and move the mouse. Release the
mouse button to finish. This word is often used
when changing the size of a window or toolbar.
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FaroArm®Quantum
August 2017
3Chapter 1: Introduction
General Information
The Quantum is a multiple-axis, articulated arm with a spherical working
volume. Each joint has a rotary optical encoder. The signals from these encoders
are processed, using advanced error coding and temperature compensation
technology, and positional data is sent to the host computer using various wired
and wireless communication protocols.
The Base Assembly contains the majority of the electronics, including a power
on/off button, wireless on/off buttons, status indicators, battery pack bay, and
communication ports. There are five major communications ports on the
Quantum located on the Base Assembly:
• USB 2.0 Host Port
• USB 2.0 Device
• Ethernet (802.3)
• Bluetooth (Internal Base Module)
• Wireless Local Area Network (WLAN 802.11 - Internal Base Module)
The Quantum uses a non-volatile read/write FLASH memory. This memory
stores programming and some compensation data for the Quantum. There are
proprietary methods that are capable of erasing, reading, and writing the FLASH
memory. These methods are used during manufacturing and field updating.
Security for the FLASH is limited to the anonymity of the access methods and
the unavailability of documentation for the address structure of the FLASH
memory.
The only dynamic data stored in the Quantum are settings which relate directly to
the operation of the Quantum. Examples include the probe XYZ position,
connection settings, etc. The Quantum does not maintain in memory, or cache,
measurement data of any type. Measurements recorded with the Quantum are
sent directly to the properly connected computer.
The Probe End Assembly is found at the farthest point from the base. It is free to
rotate, has two control (red and green) buttons and two circular LED indicators
that provide visual feedback to the user. This assembly provides for the
attachment of probes and handle accessories.
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FaroArm®Quantum
August 2017
4
Chapter 1: Introduction
6-Axis Quantum
These are the key components and controls for the 6-Axis Quantum.
Tube 1
Tube 2
Storage Hook
Probe Locking Lever
Buttons
Handle LED
Probe
Base Collar
Figure 1-1 6-Axis FaroArm front view
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FaroArm®Quantum
August 2017
5Chapter 1: Introduction
Tube 2
Tube 1
Storage Hook
Buttons
Handle LED
Probe
Battery Power Indicators
Battery Doors
Power On/Off Button
WLAN On/Off Button
Bluetooth On/Off Button
Ethernet Port
USB Port
Auxiliary Port
Powered USB Port
Power Supply Port
Lifting Handle
Base Collar
Figure 1-2 6-Axis FaroArm back view
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FaroArm®Quantum
August 2017
6
Chapter 1: Introduction
7-Axis Quantum
These are the key components and controls for the 7-Axis Quantum.
Tube 1
Tube 2
Storage Hook
7-Axis Handle (Removable)
Handle Locking Collar
Probe Locking Lever
Buttons
Handle LED
Probe
Base Collar
Figure 1-3 7-Axis FaroArm front view
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FaroArm®Quantum
August 2017
7Chapter 1: Introduction
Tube 1
Tube 2
Probe
7-Axis Handle (Removable)
Handle Locking Collar
Buttons
Probe Locking Lever
Handle LED
Probe
Battery Power Indicators
Battery Doors
Power On/Off Button
WLAN On/Off Button
Bluetooth On/Off Button
Ethernet Port
USB Port
Auxiliary Port
Powered USB Port
Power Supply Port
Lifting Handle
Base Collar
Figure 1-4 7-Axis FaroArm back view
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FaroArm®Quantum
August 2017
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Chapter 1: Introduction
Safety Labels
Notice the following safety labels on your Quantum.
Pinch Points
Labels that indicate pinch points are located on near the joints. Avoid placing
hands and fingers in these pinch points. See Figure 1-5 for the location of the
pinch point labels.
Precautions
The Quantum is a precision measuring device that is ruggedized for shop use;
however, care must still be exercised in the operating environment when using
the Quantum. Proper operation and care includes avoiding:
• Solvents.
• Abuse, such as dropping or twisting at end stops.
• Moisture and high humidity.
• Power fluctuations. See “Quantum Power Supply” on page 32.
• Excessive temperature changes without appropriate elapsed time. See
“Temperature Considerations” on page 122.
CAUTION: Using the Quantum in a manner not specified by the
instructions in this manual will impair the protection provided by the design
of the product.
Your FaroArm and Laser ScanArm can give you many years of service when you
treat it with care.
Figure 1-5 Pinch Point Labels
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FaroArm®Quantum
August 2017
9Chapter 1: Introduction
Regulatory Information
Regulatory information for the wireless components of the Quantum is listed on
the back of the base.
Bluetooth
FCC ID: Z64-WL1835MOD
IC: 451l-WL1835MOD
MIC: 201-135370
DECLARATION OF CONFORMITY
FCC Compliance Statement:
This device complies with Part 15 of the FCC rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference, and
2. this device must accept any interference received, including interference
that may cause undesired operation.
Information To The User:
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on the user is
encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Figure 1-6 Wireless regulatory information label
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FaroArm®Quantum
August 2017
10
Chapter 1: Introduction
• Consult the dealer or an experienced radio/television technician for
help.
CAUTION: Any change or modification not expressly approved by FARO
Technologies, Inc. may void the user's authority to operate the equipment.
DECLARATION OF CONFORMITY
Industry Canada Statement:
This device complies with RSS-210 of Industry Canada.
Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. this device must accept any interference, including interference that
may cause undesired operation of the device.
CAUTION: EXPOSURE TO RADIO FREQUENCY RADIATION
The installer of this radio equipment must ensure that the antenna is located or
pointed such that it does not emit RF field in excess of Health Canada limits for
the general population: consult Safety Code 6, obtainable from Health Canada's
website www.hc-sc.gc.ca/rpb
Wireless Local Area Network (WLAN 802.11)
FCC ID: Z64-WL1835MOD
IC: 451l-WL1835MOD
MIC: 201-135370
DECLARATION OF CONFORMITY
FCC Compliance Statement:
This device complies with Part 15 of the FCC rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference, and
2. this device must accept any interference received, including interference
that may cause undesired operation.
Information To The User:
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
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