FARONICS DEEP FREEZE ENTERPRISE - UPDATE PROCEDURE... Technical manual

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Last modied: March 23, 2010
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Deep Freeze Enterprise & Deep Freeze Server Enterprise - Update Procedure

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Contents
Introduction.......................................................................................................................................................3
Updating Deep Freeze Enterprise (Non-Server Edition)..................................................................................4
Step 1 (Option A) Update Mode (Deep Freeze Enterprise Non-Server Edition) ............................................5
Step 1 (Option B) Manually Update all Components (Deep Freeze Enterprise Non-Server Edition)............6
Updating the Configuration Administrator and Enterprise Console......................................................................6
Installing the New Configuration Administrator and Enterprise Console............................................................7
Updating Existing Workstation Install Files and Workstation Seeds......................................................................8
Updating the Server Service Manager .........................................................................................................................8
Step 2: Remotely Updating the Installed Workstations (Deep Freeze Enterprise Non-Server Edition) .........9
Updating Deep Freeze Enterprise Version 5.x, 6.0, 6.1, 6.2 to 6.6 (Non-Server Edition)...............................10
Change Port Number ...................................................................................................................................................10
Updating Deep Freeze Locally on a Workstation.....................................................................................................11
Updating Deep Freeze Server Enterprise (Server Edition).............................................................................12
Update Script for Deep Freeze Server Enterprise Console .....................................................................................13
Running the Update Script for Deep Freeze Server Enterprise Console ..............................................................15

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Introduction
is document provides a step-by-step overview of the process to update an installation of Deep Freeze
Enterprise and Deep Freeze Server Enterprise.
Deep Freeze Enterprise has two editions:
•Deep Freeze Enterprise: is is a Non-Server Edition. Deep Freeze Enterprise runs on Non-
Server Operating Systems.
•Deep Freeze Server Enterprise: is is a Server Edition. Deep Freeze Server Enterprise runs
on Server Operating Systems.
e following sections explain different ways to update Deep Freeze Enterprise (Non-Server Edition)
and Deep Freeze Server Enterprise (Server Edition).

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UpdatingDeepFreezeEnterprise(Non-ServerEdition)
A Deep Freeze Enterprise deployment (6.2 and lower) consists of five components, as shown below:
As of Deep Freeze 6.3 (and higher), the Enterprise Console and Server Service Manager have been
combined into a single component. To update the Server Service component users will need to access
the Tools -> Network Settings menu in the Enterprise Console to configure the Server Service.
e Enterprise Console and the Server Service Manager are both able to control and administer
workstations running prior versions of Deep Freeze, provided that they have the same Customization
Code.erefore,if the updateprocessisresolving aproblemintheEnterpriseConsole,the Configuration
Administrator, or the Server Service Manager, then the Workstation Seeds and workstation install files
may not require an immediate update.
Updating Deep Freeze settings using a .rdx file will not be successful if the Enterprise
Console and Deep Freeze Client (on the workstation) have different versions. e
.rdx file just updates the Deep Freeze configuration. e .rdx file does not perform a
Deep Freeze version upgrade.
Two steps are required to completely update all Deep Freeze Enterprise components:
1a. or
1b.
Automatically update all components using Update Mode.
Manually update all components.
2. Remotely update the installed workstations.
Licensing was introduced from Deep Freeze version 6.5 onwards. e License Key can be updated in
the following ways:
•rough the Workstation Install file - e License Key is updated in the Configuration
Administrator and a Workstation Install file is created. e License Key is now part of the
Workstation Install file.
•rough the Enterprise Console - e License Key can be updated directly on the Enterprise
Console via Tools > Licensing. When the License Key is updated in the Enterprise Console, it
is automatically updated on all connected computers.
•rough the Deep Freeze Client - e License Key can also be updated at the workstation by
logging into Deep Freeze and editing the License Key field.
e default port number for Deep Freeze has changed. If upgrading from version
5 to version 6.x, the port number must be changed to 1971. Refer to page 10 for
complete instructions for upgrading from version 5 to 6.
Conguration Administrator
Workstation Install File
Workstation Seed Enterprise Console
Server Service Manager

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Step1(OptionA)UpdateMode(DeepFreezeEnterpriseNon-
ServerEdition)
Update Mode is an advanced feature of Deep Freeze Enterprise that requires a thorough understanding
of command line scripting.
Update Mode can be used to automatically update an existing installation set of Deep Freeze Enterprise
to a newer version by executing a special update command.e command automatically updates any of
the following files present in the <DRIVE>:\Program Files\Faronics\Deep Freeze 65 Enterprise\Install
Programs folder:
•Workstation install files
•Workstation Seed files
•.rdx Configuration Files
64-bit systems will be Program Files x86 instead of Program Files in the path.
When updating from an older version of Deep Freeze to 6.5x and 6.61, the existing version
files must be manually copied into the Install Programs folder in order to be successfully
updated.
In the example below, the district office has received a new version of Deep Freeze Enterprise and can
automatically update any existing Deep Freeze files at a remote location.
e update command does not require a password, but does require a Customization Code. e
following command syntax must be used:
\PathToFile\df65ent.exe /update=“Customization Code” <DRIVE>:\dfupdate.log
•PathToFile must be replaced with the actual path to the installation file (df65ent.exe)
•df65ent.exe must be the actual name of the installation file
•Customization Code must be in quotes if there is a space in it
•Customization Code must match the old files’ Customization Code
e Remote Server service has to be updated manually. e update process may take a few minutes to
complete. is process requires a third party tool to
Update Mode does not update the existing version of Deep Freeze on workstations.
Workstations must be updated using the Enterprise Console.
Installing Deep Freeze 6.5 will not remove or update the existing installation of the Deep
Freeze Server Service. As only one service can be running at a given time, the older service
will be shut down and the 6.5 service activated. To remove the older versions of the Deep
Freeze Server Service, the existing installation of Deep Freeze should be uninstalled or
the service entries deleted manually from the system. is can be done by running the
installer to uninstall Deep Freeze.

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Step1(OptionB)ManuallyUpdateallComponents(DeepFreeze
EnterpriseNon-ServerEdition)
UpdatingtheCongurationAdministratorandEnterpriseConsole
Any update to a Deep Freeze installation begins with the Configuration Administrator. Complete the
following steps to update the Configuration Administrator:
1. Copy existing install files to a safe location for backup and archival purposes. By default,
install files are located in the following directory:
(for 6.5 and higher) <DRIVE>:\Program Files\Faronics\Deep Freeze 65 Enterprise\Install
Programs
(for 6.4 and lower until 5.x) <DRIVE>:\Program Files\Faronics\Deep Freeze 6 Enterprise\
Install Programs
(for 5.x) <DRIVE>:\Program Files\Faronics\Deep Freeze 6 Enterprise\DF5 Install Programs
Any install files in this directory should be copied to a new location indicating the version
number of the soware.ese install files should only be stored as a record of the configuration
information that they contain and should not be installed in a production environment once
the update is complete.
2. Uninstall the existing Configuration Administrator from the administrator computer via
Start > Control Panel > Add or Remove Programs
3. Select Deep Freeze Administrator - Enterprise (for Deep Freeze 5.x) or Deep Freeze 6 - Enterprise
(for Deep Freeze 6.x) and click Change/Remove.
Follow the steps presented and the Configuration Administrator is uninstalled from the
computer.

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InstallingtheNewCongurationAdministratorandEnterpriseConsole
Complete the following steps to install a new version of the Configuration Administrator on the
administrator computer.
1. Double-click the file DF65Ent.exe to begin the installation process.
2. Follow the steps presented. Read and accept the license agreement.
3. Enter the License Key in the License Key field.
4. Click Install and the Configuration Administrator and Enterprise Console are installed on
the computer
5. Once installation is completed, the workstation will prompt for the end user to enter a
Customization Code. Enter the same Customization Code used for the previously installed
copy of Deep Freeze.
Clicking OK will display a confirmation of the Customization Code assigned in plain text
and will provide an option to print for future reference.
If the Customization Code is not entered correctly it can be re-entered using the DFInit.exe
application located in:
(for 6.5 and higher) <DRIVE>:\Program Files\Faronics\Deep Freeze 65 Enterprise\Install
Programs
However, none of the previously installed workstations will be controllable until the
Customization Code is correct.
e Customization Code must be recorded and guarded with care. Faronics is
unable to recover a lost or forgotten Customization Code!
Once a new Customization Code is assigned, the Configuration Administrator will
no longer work with previously configured installations. To work with previous
installations, use the DFInit.exe program to reset the Customization Code back to
its original settings.

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UpdatingExistingWorkstationInstallFilesandWorkstationSeeds
Complete the following steps to update new Workstation Install Programs or new Workstation Seeds
using the Configuration Administrator.
1. Open previously created files by clicking File > Open.
Select a file from the standard Open dialog box that appears. Click Open.
2. Click Create > Create Workstation Install Program or Create > Create Workstation Seed.
3. Click Save to save the Workstation Install Program or Workstation Seed at a predefined
location. Clicking Save As will create a .rdx file.
UpdatingtheServerServiceManager
is is applicable only to Deep Freeze versions lower than 6.3.
To update a workstation running the Server Service, administrators will need to uninstall the server
service for older versions of Deep Freeze. ereaer, administrators can either install a full copy of the
Configuration Administrator, and the Enterprise Console. Or, copy the DFConsole.exe application to
the workstation or server running the server service and activate the console on the workstation being
updated.

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Step2:RemotelyUpdatingtheInstalledWorkstations(Deep
FreezeEnterpriseNon-ServerEdition)
To update workstations running Deep Freeze 6.3 or higher, complete the following steps:
1. Open the Configuration Administrator.
2. Click Create > Create Workstation Install Program.
3. Save the Workstation Install Program on the computer as Update Only.
5. Open the Enterprise Console. Right-click on one or more workstation(s) and select Update
icon on the toolbar or Update Deep Freeze in the context menu.
6. Browse and select the Workstation Install File Update Only.exe and click OK.
7. Deep Freeze is remotely updated on all the selected workstations. e workstations are
rebooted up to three times.

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UpdatingDeepFreezeEnterpriseVersion5.x,6.0,6.1,6.2to6.6
(Non-ServerEdition)
e first step to update to version 6.6 is to install the Deep Freeze Configuration Administrator; this
creates the file directories where all related programs are subsequently saved to as a default.
e version 6.6 of the Configuration Administrator installs in a different directory than version 5.x.
If Update Mode is being used as outlined in this document, care must be taken to manually copy any
existing Workstation Install Programs, Workstation Seeds, and Enterprise Consoles into the directory
where the version 6.6 Configuration Administrator will be installed.
By default, version 5.x files are in:
<DRIVE>:\Program Files\Faronics\Deep Freeze Enterprise\DF5 Install Programs
Version 6.x files are in:
(for 6.5 and higher) <DRIVE>:\Program Files\Faronics\Deep Freeze 65 Enterprise\Install
Programs
(for 6.4 and lower) <DRIVE>:\Program Files\Faronics\Deep Freeze 6 Enterprise\Install
Programs
ChangePortNumber
e default port number for Deep Freeze has changed from port 1971 to port 7725 from version 6.0. If
the change in the port number is not accounted for, version 5.x workstations will not be visible in the
updated version 6.x Enterprise Console.
If the former default port number of 1971 is preferred, ensure that the Workstation Installation Files
are all created with port number 1971 (entered in the Advanced Options tab of the Configuration
Administrator). e Enterprise Console must be configured to listen on port the same port number
via Tools > Network Configuration.
Upgrading from Deep Freeze 5.x to 6.6x will not change the port number unless the
port number was changed manually.
e change in Port Number between version 5.x and 6.x can be handled in two ways:
1. Continue to use the former default port number (1971) to administer your Deep Freeze
workstations. Ensure that the Enterprise Console listens on Port number 1971 via Tools >
Network Configuration. Note that other applications may use this port and continuing to use
port 1971 may cause issues in the future.
2. Change all workstations to the new port number (7725). Configure the port number in the
Configuration Administrator (in the Advanced Options tab) and the Enterprise console via
Tools > Network Configuration.
To update workstations running Deep Freeze 5.x, 6.0, 6.1, and 6.2 an update process through the
Enterprise Console can be performed on the workstations by rebooting the workstations awed,
uninstalling Deep Freeze, leaving the Workstation Seed, and the performing a Target Install of a new
workstation installation file on the selected workstations.
e new Workstation Installation Program must have all the required Deep Freeze
settings configured before the update procedure.

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UpdatingDeepFreezeLocallyonaWorkstation
Complete the following steps to update Deep Freeze Locally on a workstation:
1. Open the Configuration Administrator.
2. Configure the settings as required.
3. Click Create > Create Workstation Install Program.
4. Save the Workstation Install Program to a shared folder on the network that can be accessed
from the workstation to be updated. Alternatively, save it to a removable storage device that
can be moved to a workstation
5. Reboot the workstation awed.
6. Deep Freeze can only be uninstalled locally by running the DFWKS.exe. Double-click the
DFWKS.exe and follow the steps presented on the screen to uninstall it on the workstation.
e workstation will reboot aer Deep Freeze is uninstalled.
7. Double-click the Workstation Install File again and follow the steps presented on the screen
to install it on the workstation. e workstation will reboot aer it is installed.
In order to maintain communication with the workstations when updating a component
to a new version, it is essential that the Network settings of the new Workstation Install
Program or Workstation Seed matches those of the old one.

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UpdatingDeepFreezeServerEnterprise(ServerEdition)
If you are using an older version of Deep Freeze Server Enterprise (for example, 6.3), you must uninstall
the older version before installing the newer version.
•Uninstall the older version from Start > Control Panel > Add or Remove Programs and install
the new version using DFEntServ.exe if you do not want to preserve the settings (Ports,
Scheduled Tasks and Groups).
•Use the Update Script provided by Faronics to retain the settings (Ports, Scheduled Tasks and
Groups) and install the new version manually.
Installing Deep Freeze Server Enterprise 6.62 on a computer that has Deep Freeze
Server Enterprise 6.3 does not update the computer with the new version. Installing
Deep Freeze Server Enterprise 6.62 over Deep Freeze Server Enterprise 6.3 will result
in two versions on the same computer. To update Deep Freeze Server Enterprise,
uninstall Deep Freeze Server Enterprise 6.3 and install Deep Freeze Server Enterprise
6.62. Alternatively, you can run the script provided by Faronics and install Deep Freeze
Sever Enterprise 6.62 to preserve settings for Ports, Scheduled Tasks and Groups.
Deep Freeze Server Enterprise Console and Deep Freeze Server Configuration
Administrator can be upgraded to a newer version by running the installer for the
newer version. However, this feature is applicable only if you are currently using Deep
Freeze Server Enterprise 6.62 or higher.
Once Deep Freeze Server Enterprise has been updated on the console computer, you can update the
workstations in one of the following ways:
1. From the Deep Freeze Server Enterprise Console. For more information, refer to Remotely
Updating Installed Workstations.
2. Manually on the workstation by creating a Workstation Install Program and installing
on each workstation. For more information, refer to Updating Deep Freeze Locally on a
Workstation.

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UpdateScriptforDeepFreezeServerEnterpriseConsole
Download DSE_UpdateScript.vbs file from http://www.faronics.com/Faronics/Documents/DSE_
UpdateScript.zip. Steps to run the update script is explained in the next section.
Download the update script directly from the link provided above. e contents of the
update script displayed below is just for information. Do not use the contents of the
script show below for updating Deep Freeze Server Enterprise.
’——————-SCRIPT START———————————
Set Shell= CreateObject(“WScript.Shell”)
Set FSO = CreateObject(“scripting.FileSystemObject”)
TmpFolder= Shell.ExpandEnvironmentStrings(“%temp%”)
key32bit = “HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Deep Freeze
Server Enterprise\UninstallString”
key64bit = “HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\
Deep Freeze Server Enterprise\UninstallString”
WinTitle = “Deep Freeze Server 6.3 Console uninstall script”
if CStr(CheckRegKey(key32bit)) then
InstallPath = Shell.RegRead (key32bit)
RemoteAdminKey=”HKEY_LOCAL_MACHINE\SOFTWARE\Faronics\
DeepFreezeRemoteAdministrator”
else if CStr(CheckRegKey(key64bit)) then
InstallPath = Shell.RegRead (key64bit)
RemoteAdminKey=”HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Faronics\
DeepFreezeRemoteAdministrator”
else
BtnCode = Shell.Popup(“Deep Freeze Server 6.3 Console is not installed on this
machine.”, 0, WinTitle, 16)
wscript.quit
end if
end if
InstallPathAdmin=Replace(InstallPath,” /uninstall”,””)
InstallPathServ = Replace(InstallPath,”Deep Freeze Server Enterprise\dfadmin6.exe /
uninstall”, “Deep Freeze Enterprise Server”)
InstallPath = Replace(InstallPath,”\Deep Freeze Server Enterprise\dfadmin6.exe /
uninstall”, “”)
if FSO.FolderExists(InstallPathServ) then
FSO.CopyFolder InstallPathServ, TmpFolder & “\Deep Freeze Enterprise Server”
Shell.Run “Regedit /e “ & TmpFolder & “\_$dfreg.reg “ & RemoteAdminKey, 2, true
else
BtnCode = Shell.Popup(“Unable to locate “”Deep Freeze Enterprise Server””
folder”, 0, WinTitle, 16)
wscript.quit
end if

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Shell.Run “””” & InstallPathAdmin & “””” & “ /uninstall”, 2, true
if FSO.FolderExists(InstallPath) AND FSO.FolderExists(TmpFolder & “\Deep Freeze
Enterprise Server”) then
if NOT FSO.FolderExists(InstallPathServ) then FSO.CreateFolder(InstallPathServ)
FSO.CopyFile TmpFolder & “\Deep Freeze Enterprise Server\*.DF5”, InstallPathServ
& “\”, True
FSO.CopyFile TmpFolder & “\Deep Freeze Enterprise Server\*.xml”, InstallPathServ
& “\”, True
Shell.Run “Regedit /c /s “ & TmpFolder & “\_$dfreg.reg”, 2, true
if NOT FSO.FileExists(InstallPath & “\Deep Freeze Server Enterprise\DFInit6.exe”)
then BtnCode = Shell.Popup(“Deep Freeze Console conguration has been successfuly
restored.”, 0, WinTitle, 64)
end if
if FSO.FolderExists(TmpFolder & “\Deep Freeze Enterprise Server”) then FSO.
DeleteFolder(TmpFolder & “\Deep Freeze Enterprise Server”)
if FSO.FileExists(TmpFolder & “\_$dfreg.reg”) then FSO.DeleteFile(TmpFolder &
“\_$dfreg.reg”)
Function CheckRegKey(sKey)
On Error Resume next
Shell.RegRead sKey
CheckRegKey = (Err.Number = 0)
On Error Goto 0
End function
’——————-SCRIPT END——————-

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RunningtheUpdateScriptforDeepFreezeServerEnterpriseConsole
1. Launch the Command Prompt. For Windows Vista or Windows 7, use the Run as
Administrator option.
2. Run DSE_UpdateScript.vbs file created in the previous section from the Command Prompt.
e script uninstalls the older version of Deep Freeze Server Enterprise Console and Deep
Freeze Server Configuration Administrator. e update script also copies the settings from
the older version of Deep Freeze Server Enterprise Console.
3. Run DFEntServ.exe to install the new version of Deep Freeze Server Enterprise. e newer
version of Deep Freeze Server Enterprise Console will now display the settings from the
older version.