Fell HEY User manual
HEY Bracelet
Manual
TABLE OF CONTENTS
SETTING UP YOUR DEVICE
AFTERCARE AND HELP
USING YOUR DEVICE
REGULATORY AND SAFETY NOTICES
CONNECT WITH A LOVED ONE
POWER OFF MODE
7
8
6
5
4
3
1. Using the Micro-USB cable provided, charge your HEY
Bracelets. The rst time you charge your Hey Bracelet,
we recommend charging it overnight for approximately
8 hours.
(Thereafter, charging your HEY Bracelet will take
approximately 30 minutes - 1 hour.)
Before using the Hey Bracelet for the rst time, please
charge it fully.
The charging port is under the silicone cap on the
underside of the Hey Bracelet.
Notes:
A fully charged HEY Bracelet can last up to 1 week.
The actual battery life depends on environmental factors
and specic usage, because of this; battery life may vary.
The rubber cover should remain attached to your HEY
Bracelet.
Your HEY Bracelet will not send or receive touches
while charging. Touches will still be logged in your app
Timeline.
2. Download the HEY app on iOS or Android
smartphones from the Apple App Store or Google Play
Store.
Make sure you have an active Internet connection on
your smartphone.
https://feelhey.com/pages/getting-started
SETTING UP YOUR DEVICE
3
Opening the HEY app for the rst time
Once you have installed the HEY app on your
smartphone, tap to open it.
Steps:
1. Set up your HEY account in the HEY app
- You have to do this before you can pair your HEY
Bracelet.
2. Accept notications from the Hey app.
- You need to accept notications in order for the HEY
app to function.
3. Give the HEY app access to location features of your
device.
Note: Your HEY Bracelet Touches from your loved one
feel the best when you wear your HEY Bracelet snugly
around your wrist. HEY bracelet was designed to t
around wrists with a circumference of about 13,5cm to
20,5cm.
If you experience any discomfort while wearing your
HEY Bracelet remove the bracelet immediately. For
more information visit: http://www.feelhey.com/faq
USING YOUR DEVICE
4
From the HEY app:
1. Enter your loved one’s email address:
- Make sure to use a valid email address. If your loved
one does not have a HEY account, they will be asked to
set one up rst.
2. Tap ‘Send invite’ to send an invite to your loved one’s
email
address.
- You will automatically continue to the HEY app
Timeline and see a conrmation of the invite that you
sent.
Note: you can tap ‘Send later’ to go straight to the HEY
app Timeline without connecting to someone.
3. Once your loved one has accepted your invitation you
will see a conrmation on your Timeline. You are now
ready to send and receive touches!
Test your bracelet
If your device is paired with a HEY bracelet you can tap
‘Test your
bracelet’ to feel a test touch. Test touches are not logged
in your Timeline.
Pair and unpair a HEY Bracelet
You can pair a HEY Bracelet to your device if you have
not yet done so:
1. Tap ‘Search for HEY’ to search for an available HEY
bracelet. Make sure Bluetooth is enabled on your device.
See your device’s manual on how to enable Bluetooth;
2. Tap ‘Start searching’ to search for an available HEY
bracelet. Note that your HEY bracelet can go into sleep
mode when it is unpaired. Place your hand over the top
of your HEY bracelet for a few seconds to wake it;
3. Tap ‘Cancel’ if you want to stop searching for an
available HEY bracelet. Note that you can tap outside
the pop-up window to go back to the Bracelet menu;
4. Once one or more HEY bracelets have been found
they will be listed in the app;
5. Tap ‘Pair’ to pair with a HEY bracelet. You can tap
‘cancel’ if you want to stop pairing.
6. Once your HEY bracelet is successfully paired you can
tap ‘Test your bracelet’ to feel a test touch.
You can unpair a HEY bracelet if you are already paired
with one:
1. Tap ‘Unpair’
2. Tap ‘Unpair’ to unpair your HEY bracelet from your
device. Tap ‘Cancel’ to stop unpairing.
CONNECT WITH A LOVED ONE
5
POWER OFF MODE
How to activate Power Off mode:
1. Make sure the bracelet is not connected to any
charger.
2. Touch and hold the bracelet, it will contract once
acknowledging the touch.
3. Hold the bracelet until the bracelet contracts a second
time.
4. Quickly pull your hand away from the bracelet.
5. The bracelet is now in ”Power Off” (shipping) mode
and can only be turned on by connecting it to a charger.
You have now activated Power Off Mode.
6
The HEY Bracelet box set contains:
2x HEY Bracelets in either black or white
2x Micro USB cable for charging in either black or white
1x Quick Start Guide
The HEY bracelet single box contains:
1x HEY Bracelet in either black or white
1x Micro USB cable for charging in either black or white
1x Quick Start Guide
Help
If you have any problems with setup and installation, or
issues with using your device, do not hesitate to contact
our Customer Support Team. Our team is there for your
support, to explain and solve problems in detail, and to
make sure your online experience runs as smoothly as
possible.
We try to answer all questions within 48 hours of
receiving them.
For frequently asked questions visit: http://feelhey.
com/faq
http://feelhey.com
info@feelhey.com
+31207371194
Opening hours are: Mon - Fri, 9AM - 5PM CET.
AFTERCARE AND HELP
7
Model name: HEYBR1
Federal Communications Commission (FCC) statement
(USA)
FCC Warning
Changes or modications to this unit not expressly
approved by the party responsible for compliance could
void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against
harmful interference in a residential installation.
This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there
is no guarantee that interference will not occur in a
particular installation. If this equipment does cause
harmful interference to radio or television reception,
which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna
- Increase the separation between the equipment and
receiver
- Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV
technician for help.
REGULATORY AND SAFETY NOTICES
This device complies with FCC part 15 FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference
2. This device must accept any interference received,
including interference that may cause undesired
operation
FCC ID: 2APQE-HEYBR1
Industry Canada statement (Canada)
This device complies with Industry Canada license-
exempt RSS standard(s). Operation is subject to the
following two conditions:
1. This device may not cause interference and
2. This device must accept any interference, including
interference that may cause undesired operation of the
device.
Under Industry Canada regulations, this radio
transmitter may only operate using an antenna of a
type and maximum (or lesser) gain approved for the
transmitter by Industry Canada. To reduce potential
radio interference to other users, the antenna type
and its gain should be so chosen that the equivalent
isotropically radiated power (e.i.r.p.) is not more than
that necessary for successful communication.
8
Le présent appareil est conforme aux CNR d’Industrie
Canada applicables aux appareils radio exempts de
licence. L’exploitation est autorisée auxdeux conditions
suivantes :
1. l’appareil ne doit pas produire de brouillage, et
2. l’utilisateur de l’appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est
susceptible d’en compromettre le fonctionnement.
Conformément à la réglementation d’Industrie Canada,
le présent émetteur radio peut fonctionner avec une
antenne d’un type et d’un gain maximal (ou inférieur)
approuvé pour l’émetteur par Industrie Canada. Dans le
but de réduire les risques de brouillage radioélectrique
à l’intention des autres utilisateurs, il faut choisir le type
d’antenne et son gain de sorte que la puissance isotrope
rayonnée équivalente (p.i.r.e.) ne dépasse pas l’intensité
nécessaire à l’établissement d’une communication
satisfaisante.
IC: 23849-HEYBR1
European Union (EU)
Simplied EU Declaration of Conformity
Hereby, House of Haptics BVdeclaresthatthe
radioequipment type Model HEYBR1 isincompliance
withDirective 2014/53/EU.Thefulltextof the EU
declaration of conformity is available at the following
Internet address: http://www.feelhey.com
Déclaration UE de conformité simpliée
House of Haptics BV déclare par la présente que les
modèles d’appareils radio HEYBR1 sontconformesà
la Directive 2014/53/UE. Les déclarations UE de
conformité sont disponibles dans leur intégralité sur le
site suivant: http://www.feelhey.com
Vereinfachte EU-Konformitätserklärung
House of Haptics BV erklärt hiermit, dass die
Funkgerättypen Modell HEYBR1 die Richtlinie
2014/53/EU erfüllen. Der vollständige Wortlaut der
EU- Konformitätserklärungen kann unter folgender
Internetadresse abgerufen werden: http://www.feelhey.
com
Dichiarazione di conformità UE semplicata
House of Haptics BV dichiara che il tipo di
apparecchiatura radio Modello HEYBR1 èconformealla
Direttiva 2014/53/UE. Il testo completo della
dichiarazione di conformità UE è disponibile al seguente
indirizzo Internet: http://www.feelhey.com
Declaración UE de Conformidad simplicada
Por la presente, House of Haptics BV declara que el
tipo de dispositivo de radio Modelo HEYBR1 cumple
con la Directiva 2014/53/UE. El texto completo de la
declaración de conformidad de la UE está disponible en
la siguiente dirección de Internet: http://www.feelhey.
com
REGULATORY AND SAFETY NOTICES
9
Table of contents
