Fillmaster Systems UV User manual

USER MANUAL

Fillmaster ™ | User Manual
Fillmaster® Systems, LLC
9475 Gerwig Lane, Columbia, MD 21046
1-8884577• www.fillmastersystems.com
Efficiency, quality, and a better customer experience. The Fillmaster ™
dispenser bring you a powerful[rqlj[q`_reconstitutionsystemteqdd`ecdq`k`_h`s`hpla][^q`oe[h^lkqolhҼThe Fillmaster ™ streamlines the reconstitution process saving you
and your pharmacy staff time. Whether this is an upgrade to your
present Fillmaster® system or a completely new reconstitutionsystem,
the Fillmaster will change the way you dispense forever.
1-888-284-7873
2

Fillmaster ™ | User Manual
Fillmaster® Systems, LLC
9475 Gerwig Lane, Columbia, MD 21046
8884577 • www.fillmastersystems.com
E`[qro`pYlroEehhj[pq`oUV_epm`kp`oa`[qro`p[qlr^dp^o``krp`oekq`oa[^`ҿ][o^l_`p^[kkekcҿ[_[q[][p`^lkq[ekekct[q`oslhrj`[jlrkqpaloҿrkenr`j`_e^[qelkpҿ[k[rqlj[q`_t[q`o_epm`kpekcpvpq`jҿ[k_[kekq`co[q`_UVo`[^qloql^lkqolh][^q`oe[Ҽ1-888-284-7873
3

Fillmaster ™ | User Manual
Fillmaster® Systems, LLC
9475 Gerwig Lane, Columbia, MD 21046
8884577• www.fillmastersystems.com
2281-888-284-7873 4

Fillmaster ™ | User Manual
Fillmaster® Systems, LLC
9475 Gerwig Lane, Columbia, MD 21046
8884577• www.fillmastersystems.com
Parts, Digital Touch Screen
& Display
All of the following pieces should be included in your Fillmaster  package. If
anything is missing, please contact us at 1-88877.
(1)Fillmaster  Dispenser
(1)NDC Database (SD Card)
(1)Power Supply
(1)Installation Hardware
(1)50’ ¼ White Tubing
Touch “Scan” to
turn on the scanner
on the left side of
the machine. Once
activated, scan
NDC on medication
Touch “NDC” to
type in the full 11
digit NDC
Touch “Menu” to
find more screens
to help you learn
more about the
Fillmaster

1-888-284-7873
1-888-284-7873.
5

Fillmaster ™ | User Manual
Fillmaster® Systems, LLC
9475 Gerwig Lane, Columbia, MD 21046
8884577• www.fillmastersystems.com
Operation
1. Flush filters before first use. For Reverse Osmosis systems:
Flush the first tank of water. See install guide for complete
instructions.
2. Install SD card before powering on device. Secure SD card in
the slot. Slot is located under the top cover towards the back
(machine will come with SD partially inserted but only operates
if SD card pushed in completely).
3. Plug in machine for power, turn on/off switch to “ON” position.
Both located under the top cover.
4. Be sure that the water supply is turned on at all valves.
5. Attach the dispensing tip.
6. Purge the dispenser. To begin purge, press “Menu” on the
touch screen, then select “Dispense Water” which allows you
to enter 100mL. Collect water and repeat until water runs clear.
Repeating is common.
7. Calibrate the unit. See instructions on how to calibrate the unit.
Getting
Started
1. Press “Menu” on the touch screen.
2. Select “Calibration.”
3. Place a graduated cylinder under dispensing tip and follow
directions shown on screen.
How to
Calibrate
Getting started with
your Fillmaster • Hold the barcode about 3 inches away and parallel to the
window on thescanner and move it side to side.
• Do NOT cover the barcode on the stock bottle with the
prescription label.
• Check the display screen to confirm the drug.
• To enter NDC numbers directly without scanning, press
“NDC” on the touchscreen and enter all 11 digits of the NDC.
Scanning
1-888-284-7873 6

Fillmaster ™ | User Manual
Fillmaster® Systems, LLC
9475 Gerwig Lane, Columbia, MD 21046
8884577• www.fillmastersystems.com
Menu Guide
Allows you to
calibrate the machine
to dispense to the
tenth of an mL.
Turns audio
on or off.
Learn more about
the machine and
go through demos.
Turn screensavers
on & off when machine
is not in use.
Fillmaster Tech Support:
1-888-284-7873
Web Support:
info@fillmastersystems.com
Returns all settings
back to factory
specifications.
Indicates which
software and database
version the machine
is currently running.
Set a reminder to
tell you when to
change tips or
calibrate machine.
DISPENSE
WATER
Dispense water
in mLs.
Turns simulation
mode on or off.
1-888-284-7873
7

Fillmaster ™ | User Manual
Fillmaster® Systems, LLC
9475 Gerwig Lane, Columbia, MD 21046
8884577• www.fillmastersystems.com
Troubleshooting & Maintenance
You see
this screen
Solution: The NDC for this drug is not yet in our
database. We need to add it. Call  for
immediate assistance at 1-888-284-7873.
Medication NDC not found. Call
Fehhj[pq`oat 888-284-7873.
You see
this screen No water detected.Process canceled.
Call Fillmaster technician at
888-284-7873.
Maintenance of your Fillmaster • Calibrate the Fillmaster  at least monthly.
• The Fillmaster ™ should be cleaned regularly with mild soap and a damp cloth.
• Rinse the removable dispensing tip daily.
• Replace dispensing tips monthly.
You have
a leak
Solution: Water is not reaching the machine. You can
check the water supply line for kinks and make sure that
all the valves are turned on. Or you can call us and we’ll
walk you through troubleshooting steps.
Best to just give us a call at 88877.
1-888-284-7873
1-888-284-7873 8

Fillmaster ™ | User Manual
Fillmaster® Systems, LLC
9475 Gerwig Lane, Columbia, MD 21046
8884577• www.fillmastersystems.com
Fillmaster ™ Total Care Plan
Our Total Care Plan has you covered. If something goes wrong with your
device, we’ll send a replacement part or the whole unit at no additional cost. We
automatically send filters for water purification or you can sign up for our FillPure™
program and we will come do it for you! And, since new medications come on the
market all the time, we provide updated data cards on an annual basis.
Fillmaster ™ Total care Plan includes:
vFull System Repair/ Replacement Warranty
vFilters for Water Purification
vUpdated Reconstitution Data Cards
v24/7 Technical Support
vNew Replacement Dispensing Tips
Important Phone Numbers
Maintenance & Repair: 1-88877
Missing NDC Data:
You can also email:
1-800-884-5771x452
[email protected]
1-888-284-7873
1-888-284-7873
9

Fillmaster® Systems, LLC
9475 Gerwig Lane, Columbia, MD 21046
www.fillmastersystems.com