FingerTec FaceID 4 User manual

Face Recognition System for
Time Attendance
User Guide

CONTENTS CONTENTS
3-4 CHAPTER 1 •
GETTING STARTED
Viewing the User Guide on the Internet
Included Accessories
Included Printed Materials
Installation Tips
Activating Terminal
Registering Warranty
58 CHAPTER 2 • BASICS
Introduction
Overview
The Display of LCD Panel
Main Menu
Touch Keypad
Keyboard
Date/Time
Voice Control
Security Features
Cleaning
Restarting and Resetting
912 CHAPTER 3 • CONNECTION
 SYNCING TERMINALS
Installation
Mount on Wall
Wiring for Power Supply
Description of Available Connections
TCMS V2 Online Activation
Installation and Setup of TCMS V2
Connecting The Terminals to TCMS V2
Using USB to Download/Upload Data
Communication Key
1315 CHAPTER 4 • USER
Enrolling Users
Voice / Message
Face Verification
Adding User Information
Deleting User
Access Level/Privilege
CONTENTS
16-18 CHAPTER 5 • SYSTEM
General Settings
Display Settings
Face Settings
Log Settings
System Information
1920 CHAPTER 6 • DATA
Deleting Transaction Logs
Deleting All Data
21 CHAPTER 7 • USB
Understanding the Need for USB Flash Disk
Type of USB
Downloading Attendance Logs
Downloading User Data
Uploading User Data from USB to Terminal
Uploading User Photo
22 CHAPTER 8 • SHORTCUT KEY
Shortcut Keys in Short
Configuring Shortcut Keys
23 CHAPTER 9 • AUTO TEST
Who should do the Auto Test?
Is the Screen OK?
Checking the Voice Message
Checking the Infrared Camera
Is the Time Accurate?
24 CHAPTER 10 • CALIBRATION
Calibrating Screen Sensitivity to Default Level
25 CHAPTER 11 • BELL
Definition of Schedule Bell
Inserting Day and Time to Trigger Schedule Bell
Determining the Ring Type of Schedule Bell
Repetition
State
26 TROUBLESHOOTING

3
Stylus
For easy navigation on the
touch screen LCD panel.
T10 Screwdriver
T10 screwdriver to open the
back plate of the terminal for
installation.
Connectors
To connect the wires to a door
lock or a doorbell if required.
1
2
3
12
11
10
25
A Packet of Bolts
Use the bolts to mount the back
plate of the terminal on the wall.
Measurement Tape
To measure the installation
height to achieve optimum
performance for terminal.
RFID Cards (5 pcs)
FingerTec provides extra cards for
RFID (5pcs) and Mifare Card, (1pc).
Metal Back Plate
Secure this plate on top of the rubber cushion and place the ter-
minal onto it.
USB Extension
To connect to the USB port
of a computer for upload-
ing and downloading of
data.
DC 12V Power Adaptor
Connect the power adapter to
the terminal and plug it into
a standard power outlet to
charge the terminal.
CONTENTS CONTENTS
1 • GETTING STARTED
Viewing the User Guide on the Internet
The User Guide is available in the package when you purchase the product. The
User Guide is also published online at http://www.fingertec.com and http://user.
fingertec.com. Choose the language you prefer to view the User Guide in.
Included Accessories

4CONTENTS CONTENTS
CONTENTS CONTENTS
Included Printed Materials
• FingerTec Comprehensive DVD
• Quick Start Guide
• User Enrollment Template Form
• Warranty Card
Installation Tips
Best installation location for Face ID 4:
1. Avoid facing strong sunlight.
2. Must be at least 2 meters away from any strong
light source e.g. fluorescent ceiling light
3. The height must be at least 1.2m from the ground
level to the Face ID 4 camera.
Activating Terminal
Every FingerTec access control model comes bundled with a unique license key. To start
using the terminal with TCMS V2, you must connect the terminal to TCMS V2 and per-
form online activation. TCMS V2 reads the serial number of your terminal and sends it for
verification at the FingerTec server via Internet.
In case you do not have an Internet connection, you would need to do offline activation.
Please send the serial number and models of your terminals to your local resellers or
[email protected] to request for a product key and activation key.
Registering Warranty
Make sure that you register your Face ID 4 warranty with us at http://www.fingertec.
com/ver2/english/e_warranty.htm.

5
[email protected]
w
Restart Button
Card Induction
Area
Touch Screen
LCD
Twin Face Camera
Speaker
LED Light Indicator
USB Port
Restart
Micro USB port
CONTENTS CONTENTS
CONTENTS CONTENTS
2 • BASICS
Introduction
Introducing Face ID 4, the new facial recognition technology product combined
with card technology. Face ID 4 can identify an identity in split seconds without any
contact or hassle. It only requires a user to look at the machine to get verified.
Face ID 4 is loaded with powerful microprocessor that can process facial authentica-
tion method for accurate personal identification and for collection of precise data
for time attendance and door access. In addition, the Face ID 4 terminal accepts card
verification as an added security measure. If you are looking for a contactless, hassle
free biometrics product, choose Face ID 4. With one look you are good to go!
Overview
Item Function
Card Induction Area Read the card information based on the card system of Face ID 4.
Touch Screen LCD Touch to access into Face ID 4 system to do configuration.
LED Light Indicator Indicate the status of reader. Green indicates standby mode or verification is suc-
cessful. Red indicates problem or verification has failed.
Speaker Emit instructions from Face ID 4.
Twin Face Camera Capture face images in a few directions.
Reset Button To restart the machine.
USB Port Connect the USB flash disk to download/upload data from/to Face ID 4.
Micro USB Port Connect Face ID 4 directly to pc/laptop to download/upload data with TCMS V2.

6
w
Date/Day
Terminal is
in standby
mode, ready
for scanning.
Menu button to access
into the system.
Displays image
of user captured
during enrollment.
Position your eye
to appear in this
area.
Progress bar to
indicate progress of
facial enrollment.
Status bar to indicate the quality of the captured
image; the higher the number, the better the im-
age.
Display image
of user during
enrollment.
Adjust your
position so your
face appears in
this area.
Status bar to indicate the quality of
the captured image; the higher the
number, the better the image.
The system will
display your photo,
user ID and name
after verifying your
identity.
Tap to view
the keypad.
Time
Exit 159
142
User ID: 3
Name:
[16 : 55] Verified.
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The Display of LCD Panel
Take a closer look at the touch screen LCD panel for some basic and important
information. Press moderately on the LCD when input commands to maintain a
longer lifespan of the terminal. Clean the camera area with a microfiber cloth to
maintain the performance of face scanning.
STANDBY MODE ENROLLMENT MODE
VERIFICATION MODE SUCCESSFULVERIFICATION MODE
Rose phillip

7
New User User Connection
System Data Date/Time
Auto Test USB Sys Info
CONTENTS CONTENTS
CONTENTS CONTENTS
Main Menu
New User: Add new user to the Face ID 4.
User: Enroll, edit, delete and insert user information from
User icon. The Face ID 4 allows storage of 400 facial im-
ages.
Connection: Setup the Face ID 4 communication with com-
puter through LAN. Set communication with a computer for
a secure data transfer.
System: Configure the settings of the Face ID 4 including
attendance and update settings.
Data: Check user attendance and transaction logs that are
available in the Face ID 4 and perform housekeeping of the
terminal.
Date/Time: Shortcut to set date/time into the Face ID 4.
Auto Test: Run tests on the Face ID 4 to diagnose the terminal on various aspects.
USB: Transfer data to and from the Face ID 4 using a USB flash disk.
Sys Info: Show basic information of the Face ID 4 and its storage status.
Touch Keypad
Press 1:1 to view the touch keypad. You can input informa-
tion into the Face ID 4 through the touch keypad. It contains
numbers from 0-9, Cancel, and Backspace buttons.
Keyboard
Use the onscreen QWERTY keyboard to type in alphabet
and number input into the Face ID4.
Type Upper Case: Tap the arrow pointing up on the left
corner of the keyboard to change the lowercase to upper
case.
Type Number: Tap the 123 key to change the keyboard to
display numbers.
Return: Tap Enter to return. Tap X on the keyboard top right
corner when you are done using the onscreen keyboard.

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Date/Time
The Face ID 4 displays date and time at the home screen. Choose a date and time for-
mat based on your preference. Press Menu > Date/Time > Select value > Save. You can
select the time format to be either the 12-hour format or the 24-hour format.
Voice Control
Voice Control lets you control the level of volume emitted by the Face ID 4.
Turn On/Off – The Face ID 4 lets you to turn on/off the voice based on your preference.
Press Menu > System > General > Voice Prompts > On/Off >Save.
Adjust Volume: The default volume of the Face ID 4 voice is Mid (medium). To sustain
the performance of speaker in Face ID, the volume is recommended to remain at Mid
value. To adjust the volume Press Menu > System > General > Volume > Select Low |
Mid |High
Security Features
Security features help protect the information in the Face ID 4 from being accessed
by others.
Admin Affirm: Register an administrator into the system by enrolling a face or pass-
word to a user ID. Press Menu > New User > Privilege: Administrator > Choose enroll-
ment method > Save.
After enrolling an administrator, the main menu can only be accessed by administrator.
Tamper Switch: The Face ID 4 comes with a tamper switch located at the rear of the
terminal. During installation, the tamper switch is compressed against the back plate.
Any attempt to dismantle the Face ID 4 will trigger the internal alarm and the LCD
panel will display “System Broken” to notify users.
Cleaning
Please turn off the terminal before cleaning it.
Clean Touch Panel: Use a microfiber cloth to clean the Face ID 4. Do not use any liquids,
household cleaners, aerosol spray, solvents, alcohol, ammonia and abrasive solutions
to clean the touch screen panel of the Face ID 4 because it could damage the panel.
Restarting and Resetting
If something isn’t working right, try restarting or resetting the Face ID 4.
Restarting the Terminal: At the botton of Face ID4, look for the Restart button use a
pin, press the button once to restart the terminal.
Resetting the Terminal: Go to Menu > Data and click on Restore to Factory Settings.
Press Yes to confirm. Resetting of Face ID 4 will cause all your settings to return to the
original factory settings.

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4 feet / 1.2 meter
(recommended)
su p p o r t @ f i n g e r t e c . c o m
POWER PORT
TCP/IP PORT
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3 • CONNECTION – SYNCING TERMINALS
Installation
FingerTec terminals offer several connections for power and communications. To in-
stall the Face ID 4, follow the instructions below.
MOUNT ON WALL
• After measuring the height accord-
ingly and make relevant marking
on the wall, drill the screws into the
wall to secure the back plate.
• Attach the terminal to the back
plate and tighten the screws. Refer
to Appendix I for dimensions and
measurements of installation.
Wiring for Power Supply
Connection points for power and communication are available at the back of the
terminal.

10
1 8
TOP
FRONT
1 8
JOINT 1 PIN JOINT 2 PIN
TX+ 1 • • 3 RX+
TX- 2 • • 6 RX-
RX+ 3 • • 1 TX+
RX- 6 • • 2 TX-
NOTE Link all cables to the correct connection point(s) before attempting to connect the
terminals to the software.
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CONTENTS CONTENTS
Descriptions of Available Connections
USB PORT
Linking with USB flash disk for remote data transfer.
TCP/IP PORT
Connect with a CAT 5 cable for LAN connection, one end to terminal’s port and
another end to the computer’s TCP/IP Port.
TCP/IP for Single Connection
Linking the terminal to a single computer using TCP/IP
requires Ethernet 10/100Base-T Crossover Cable. The
cable can be used to cascade hubs or to connect Ether-
net stations back-to-back without a hub. It works with
both 10Base-T and 100Base-TX.
TCP/IP for Network Connection
Linking the terminals to multiple computers using TCP/IP requires Ethernet 10/100Base-T Straight Thru
Cable or “whips”. The cable works with both 10Base-T and 100Base-TX, connecting a network interface
card to a hub or network outlet.
POWER SUPPLY PORT
Insert the Power Adapter point to this port for power.
ACCESS CONNECTION (Only applices to Face ID 4d)
Links the terminal to a door lock system.
CONNECTOR PIN CABLE COLOR CONNECTOR
TX+ 1•White/Orange •1 TX+
TX- 2•Orange •2 TX-
RX+ 3•White/Green •3 RX+
4•Blue •4
5•White/Blue •5
RX- 6•Green •6 RX-
7•White/Brown •7
8•Brown •8

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TCMS V2 Online Activation
TCMS V2 is a genuine software by FingerTec. Every FingerTec access control model
comes bundled with a unique license key. To start using the terminal with TCMS
V2, you must connect the terminal to TCMS V2 and perform online activation.
TCMS V2 reads the serial number of your terminal and sends it for verification at
the FingerTec server via Internet.
In case you do not have an Internet connection, you would need to do offline acti-
vation. Please send the serial number and models of your terminals to your local re-
sellers or [email protected] to request for a product key and activation key.
Installation and Setup of TCMS V2
Install TCMS V2 in a PC that fulifills the software’s minimum requirements. Refer to
http://user.fingertec.com/user-promanual.htm for the TCMS V2 user guide online.
Setup Wizard will require you to do online activation before a connection can be
established between TCMS V2 and the terminals.
Connecting Terminals to the TCMS V2
DETERMINING THE TERMINAL NUMBER
Identify the number of your terminals to differentiate them between one another.
TCMS V2 can connect up to 999 units of terminal. Press Menu > Options > Comm
Opt > Dev Num > Select the number.
USING TCP/IP
IP address is important, as it is a unique address of the terminal in LAN. Without
the IP address, locating the specific terminal is not possible. To input the IP ad-
dress of the terminal: Press Menu > Options > Comm Opt > IP Addr > Key in IP
address.
SETTING UP ETHERNET
It is important to setup the Ethernet to connect the terminals using TCP/IP connec-
tion. Setting up the Ethernet is done by enabling the Ethernet function: Press
Menu > Options > Comm Opt > Ethernet > Yes.
Turn off the terminal after you have set the Ethernet setting to Yes. Now, plug-in
the network plug to the Ethernet interface and turn the power on.
Determining the Netmask, Gateway and NetSpeed: For TCP/IP connection,
please configure the netmask, gateway and netspeed for the terminal.
Press Menu > Options > Comm Opt > NetMask > Insert the numbers.
Press Menu > Options > Comm Opt > Gateway > Insert the numbers.
Press Menu > Options > Comm Opt > NetSpeed > Choose the speed of your Eth-
ernet connection.

12 CONTENTS CONTENTS
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USING RS232 CONNECTION
For connection via RS232,baudrate is the determinant of communication speed be-
tween the terminal and the software. The higher the baudrate, the faster the speed is.
To turn on RS232 connection and set the baudrate: Press Menu > Options > Comm
Opt > RS232 > Change the RS232 connection to Y.
To change baudrate: Press Menu > Options > Comm Opt > Baudrate > Change the
Baudrate accordingly.
USING RS485 CONNECTION
For connection via RS485, baudrate is also the determinant of communication speed
between the terminal and the software but the speed must be according to the speed
of theconverter. Check your converter for the speed.
To turn on RS485 connection and set the baudrate: Press Menu > Options > Comm
Opt > RS232 > Change the RS485 connection to Y.
To change baudrate: Press Menu > Options > Comm Opt > Baudrate > Change the
Baudrate accordingly.
Using USB to Download/Upload Data
A USB flash disk is useful in cases where the terminal is installed far from a PC or there
is a connection problem. To determine the type of USB flash disks compatible with the
terminal, please refer to this link at http://www.ngertec.com/newsletter/HL_74.html using
USB. Press Menu > PenDrive Mgmt > Choose the operation that you want to carry out
via USB flash disk.
Communication Key
Since the software is controlled by an activation code and a product key, set the COMM
key to zero. Press Menu > Options > Comm Opt > COMM Key > Set to 0.

13
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4 • USER
Enrolling Users
The Face ID 4 can contain up to 400 face templates and 10,000 card users.
FACE ENROLLMENT
One face registration would take approximately 30 sec to complete. The terminal
snaps images of your face and generates a 3 dimensional template for storage. Dur-
ing enrollment on the Face ID 4, please stand straight and do not move your face or
body, and make sure that your face is calm with no extreme expression. For height
between 150cm to 180cm, recommended distance between the Face ID 4 and user
is 0.5m.
To enroll face: Press Menu > New User > User ID > Insert User ID > Select Face > A
green rectangular box will be displayed on the screen > Align your eye position into
the green box > Adjust your head position to align your eyes into the green box >re-
peat 2 times > Face enrollment is complete > Select Privilege > User > Save
CARD ENROLLMENT
The default card for the Face ID 4 is RFID. MiFare card system available upon re-
quests.
To enroll card: Press Menu > New User > User ID > Insert User ID > Select Card >
Wave the card at the scanning area until the screen displays the Card ID > Select
Privilege > User > Save
PASSWORD ENROLLMENT
The Face ID 4 offers different enrollment methods and password can be used alone
or in combination with the face recognition methods. The maximum length of a
password is 8 digits.
To enroll password: Press Menu > New User > User ID > Insert User ID > Select
Password > Input password using the touch keypad > OK > Reconfirm password >
OK > Select Privilege > User > Save
Voice / Message
Voice / Message What Does It Mean?
“Verified” Identity verification is successful, the Face ID 4 stores the transac-
tion logs and opens the door (if connected to door access)
“Try again please” Identity verification failed because the face is not properly posi-
tioned, the template is not available in the Face ID 4 or the pass-
word is incorrect.

14 CONTENTS CONTENTS
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Voice / Message What Does It Mean?
“Admin Affirm” You are not the administrator of the system and you cannot ac-
cess Menu page.
“Invalid ID” For 1:1 verification, User ID entered does not match the face.
Face Verication
1:N – 1:N verification does not require any input of your user ID. Stand in front of the
Face ID 4 until you can see the reflection of your face on the panel and look at the
cameras. The Face ID 4 takes a second to verify your face.
1:1 – 1:1 requires input of User ID before the Face ID 4 reads and verifies. Press 1:1
> Input ID on the screen > Press face icon > the Face ID 4 reads and verifies. Some
precautions have to be taken to get a good read everytime.
· Stand firm, do not move your head
· Do not cover your face
· Stay calm, do not make extreme facial expressions like sticking your tongue out or
cringing your face
· Do not stand too close or too far from the Face ID 4.
Adding User Information
User information can be added into the Face ID 4 via two ways. One is through the
terminal and another is through the TCMS V2. To add/change user information via
the Face ID 4, press Menu > User > Select Employee ID > Edit/Add > Save. To search
for users by name, click on the alphabets at the bottom of the screen.
Field What can you do?
USER ID Edit user ID based on your company’s employee numbering system. Max-
imum length of user ID is 9 digit
NAME Edit/Add name of in this field. Maximum number of characters is 24
FACE To show quantity of face templates store.
CARD Delete/Add Card
PASSWORD Delete/Add Password
PRIVILEGE Change privilege of users
It is recommended that the updating of user information be done through the TCMS
V2 software. After the information is updated, sync the TCMS V2 and the Face ID 4 to
display the information.

15
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CONTENTS CONTENTS
Deleting User
Only an administrator can perform user deletion at the Face ID 4. To delete certain
user(s), press Menu > User > Select User ID to delete > Press Delete > Press Yes to
confirm > Press Delete another time for confirmation.
Access Level/Privilege
The Face ID 4 offers four types of access level or privilege.
PRIVILEGE USER ROLES
Normal User Only use the terminal to verify your identity. You cannot access into the
Menu and make changes on settings and system.
Enroller You are allowed to access into the menu to enroll user only.
Administrator You are allowed to access into the menu to enroll users only and edit sim-
ple settings and system excluding access options and advanced options.
Supervisor You are allowed to access into the menu to enroll users and edit settings
and system.

16 CONTENTS CONTENTS
CONTENTS CONTENTS
5 • SYSTEM
General Settings
ADJUSTING DATE/TIME
The Face ID 4 is a terminal that records time attendance and door access* activities
(*Face ID 4d only) of employees. Precision in time and date cannot be compromised
for the system to work efficiently. Adjust Date/Time according to your time zone.
Press Menu > Date/Time > Select Value >Save
DATE FORMAT
Date format can differ based on countries for example in America, month-date-year
format is used while in Asian countries the month comes first. Choose your date
format according to your preference. The default format is dd-mm-yy. Press Menu
> Date/Time > Select Format > Save
SOUND OF KEYBOARD
The Face ID 4 emits a sound when you press any of its buttons. To turn on/off the
keypad sound: Press Menu > System > General > Keyboard beep > On/Off > Save
VOICE
The Face ID 4 has certain voice commands to guide users, during enrollment and
to notify users during verification. Press Menu > System > General > Voice > On/Off
> Save
VOLUME LOW/MID/HIGH
Voice Control lets you control the level of volume emitted by Face ID 4. The default
volume of the Face ID 4 is Mid. To sustain the performance of speaker in Face ID
4, it’s recommended to stay at Mid. To adjust the volume, press Menu > System >
General > Volume > Low/Mid/High > Save
Display Settings
Customize the Face ID 4 display to your preference and requirements.
SYSTEM LANGUAGE
The Face ID 4 offers various languages to match your local requirements. A maxi-
mum of 3 language packs are available in the Face ID 4 and it is set according to
your request during purchase. The default language is English. Press Menu > Sys-
tem > Display > Language > Choose your language > Save

17
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VIEW TOOLBAR
You can choose to either hide or display the toolbar on
the screen.
Always Display: The toolbar will always be displayed at
the side of the screen.
Auto Hide: The toolbar is hidden and will reappear
when you touch the soft touch panel. Menu > System >
Display >Toolbar > Choose your style > Save
SLEEP TIME
Sleep time is a period before the Face ID 4 goes into
sleep mode. This setting is available as a power saving
feature of Face ID 4. The time range is from 0-99 min-
utes. Menu > System > Display > Sleep Time > Deter-
mine your time > Save
Face Settings
SETTING THRESHOLD
Threshold is a level of infrared scanner’s sensitivity. Threshold determines how
many percent of your face is being read by the system. The higher the threshold
level, the more percentage is being read, the more restricted the system. Configure
the threshold for 1:1 and 1:N methods.
For 1:1, the range is from 0-99 and the recommended value is 70.
For 1:N, the range is from 0-99 and the recommended value is 80.
Menu > System > Face > 1:1 Threshold/1:N Threshold > Input your value > Save
CAMERA EXPOSURE
You can adjust the light exposure level of infrared cameras in the Face ID 4. Im-
proper value to the settings could affect the performance of the camera. The rec-
ommended value is 320. Menu > System > Face > Exposure > Input your value >
Save
ADJUSTING IMAGE QUALITY
To determine the quality of face images captured by the Face ID 4 cameras during
enrollment and verification, you can adjust the quality - the recommended value is
80. Press Menu > System > Face > Quality > Input your value > Save

18
Manufacturer
Face VX8.0
4
CONTENTS CONTENTS
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Log Settings
Every time the Face ID 4 is being used, transaction logs are kept in the memory.
These settings are for the Face ID 4 to regulate housekeeping of logs.
LOG ALERT
When log storage is at a certain level, users/administrator need to be alerted to
avoid underperformance of the terminal. The recommended value is 99. Menu >
System icon > Log Settings> Log Alert > Input your value > Save
• Dup Punch Period > 0 min
• Work code mode > None
• Card only > No
• Face detect interval > 2s
System Information
This option allows installers to check the information of the terminal including
storage, firmware, algorithm, etc. To retrieve the Face ID 4’s System Information.
Press Menu > Sys Info > Record/Device
RECORD
Shows free storage and used storage of the Face ID 4
detailing user count, admin count and password user. It
also displays other information such as face templates,
logs templates that been used and available.
DEVICE
A tap on device displays Device Name, Serial Number of
the terminal, MAC Address, Face Algorithm, Firmware
Version, Manufacturer and Manufactured time.

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Description Code
Terminal ID 01
Date (ddmmyy) 050210
Time (hhmm) 0900
User ID 000000001
Transaction Code 00
Terminal Activity 00
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6 • DATA
Every time an enrollment is per-
formed or verification is done, a
transaction log is stored inside the
Face ID 4. The data contains Ter-
minal ID, date, time, user ID and
transaction activities. For example,
0105021009000000000010000:
These logs need to be managed to maintain the effectiveness of the terminal. It
is recommended to do the housekeeping of data from the TCMS V2 software but
there are 5 functions available in Data icon to enable you to manage your data in
Face ID 4.
Deleting Transaction Logs
Please make sure that you are certain when you want to do this operation. The
logs that are stored inside the terminal are the ones that have not been down-
loaded into TCMS V2. Deleting the logs means that no backup data available.
If you are not using TCMS V2 software but a 3rd party software, make sure that
you have already downloaded the transactions before you proceed to delete.
Menu > Data > Delete Transactions > Confirmation is required (Yes/No)
Deleting All Data
This function allows you to delete all attendance data and user information in
the terminal. Make sure that all user information has been backed up in TCMS
V2 before performing this task. Menu > Data > Delete All Data > Confirmation is
required (Yes/No)
MANAGING USER PRIVILEGE
There are 4 administrator privileges in the Face ID 4, supervisor, administrator en-
roller, user. You can delete the administrator and supervisor privilege but without
an administrator, normal users can access the menu easily and interrupt the set-
tings. Menu > Data > Clear Administrator > Confirmation is required (Yes/No)
RESETTING TO FACTORY SETTINGS
There are some instances, which require you to restore the Face ID 4 to original
factory settings. Upon completion of this task, the Face ID 4 will no longer keep
your settings in all functions. Please redo all the settings to suit to your company’s
requirements.
Menu > Data > Restore to Factory Settings > Confirmation is required (Yes/No)

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DELETE RECORDS
In the event where you will not be using the TCMS V2 software to download records
or you do not need the transaction records, you may delete the records manually.
This is to avoid the records from exceeding the storage limit of the Face ID 4. Be-
sides that, you will also need to delete the records if you are using a USB flash disk
to download transaction records from the Face ID 4 to avoid hang issue.
To delete the records: Press Menu > Data > Delete Transaction > OK to confirm.