Fisher & Paykel DD24DCB7 User manual

US CA NZ AU GB IE
User guide
DishDrawerTM dishwasher
DD24, DD60
DD36, DD90 models

This user guide is an accompaniment to your ‘Quick start guide’ which is included
with your dishwasher.
For operating instructions, see your ‘Quick start guide’. If you no longer have your ‘Quick start
guide’, you can download it from our local website, listed on the back cover.
Refer to your ‘Quick start guide’ for information on:
Starting a wash
Wash programs and when to use them
Controls
Dos and don’ts of loading
Preference options and how to change their settings

1
Contents
Electrical connection (GB IE only) 2
Safety and warnings 3
Caring for your dinnerware 7
Racking features 8
Loading suggestions 12
Water hardness and dishwashing 13
Wash programs and detergent quantities 14
Adding detergent 16
Using rinse aid 18
Water softener 19
User maintenance instructions 22
Troubleshooting 30
If there is a fault 33
How to attend to a fault
Classic models 34
Designer models 36
Integrated models with badge 38
Integrated models with remote control 40
Warranty and service 42
Wash program data 44
Standards test
USA and Canada
52
New Zealand and Australia 54
Great Britain and Ireland 56
Important!
SAVE THESE INSTRUCTIONS
The models shown in this user guide may not be available in all markets and are
subject to change at any time. For current details about model and specification
availability in your country, please visit our local website listed on the back cover
or contact your local Fisher & Paykel dealer.

2
For Great Britain only
Important!
This appliance must be earthed.
Fuse replacement
The mains lead of this appliance is fitted with a
BS 1363A 13 A fused plug. To change a fuse in
this type of plug, use an ASTA approved fuse to
BS 1362 type and proceed as follows:
1 Remove the fuse cover and fuse.
2 Fit the replacement 13A fuse into the fuse cover.
3 Refit both into plug.
Important!
The fuse cover must be refitted when changing a fuse and if the fuse cover is lost, the plug
must not be used until a correct replacement is fitted.
Correct replacements are identified by the colour insert or the colour embossed in words on
the base of the plug.
Replacement fuse covers are available from your local electrical store.
For the Republic of Ireland
The information given in respect to Great Britain will frequently apply, but a third type of plug
and socket is also used: the 2-pin, side earth type.
Socket outlet / plug (valid for both countries)
If the fitted plug is not suitable for your socket outlet, please contact an Authorised Service
Agent. Please do not attempt to change the plug yourself. This procedure must be carried out
by a qualified service technician in compliance with the manufacturer’s instructions and current
standard safety regulations.
Fuse cover
Fuse
Electrical connection (GB IE only)

3
Safety and warnings
Your dishwasher has been carefully designed to operate safely during normal dishwashing
procedures. Please keep the following instructions in mind when you are using your dishwasher.
IMPORTANT SAFETY INSTRUCTIONS
WARNING! - When using your dishwasher, follow basic precautions, including the following:
Read all instructions before using the dishwasher.
The information in this manual must be followed to minimise the risk of fire or explosion or to
prevent property damage, personal injury or loss of life.
Use the dishwasher only for its intended function as described in this user guide and in your
‘Quick start guide’.
This appliance is intended to be used in household and similar applications such as:
– staff kitchen areas in shops, offices and other working environments;
– farm houses;
– by clients in hotels, motels and other residential type environments;
–
bed and breakfast type environments.
Use only detergents or rinse aid recommended for use in a domestic dishwasher and keep them
out of reach of children. Check that the detergent dispenser is empty after the completion of each
wash program.
When loading items to be washed, locate sharp items so that they are not likely to damage the
internal lid of the dishwasher and load sharp knives with the handle up to reduce the risk of cut-
type injuries.
Do not touch the filter plate (the round metal disc in the dishwasher base) during or immediately
after use, as it may be hot from the heater plate underneath.
Do not operate your dishwasher unless all enclosure panels are properly in place.
Do not tamper with the controls.
Do not abuse, sit on, stand in or on the drawer or dish rack of the dishwasher.
The drawer should not be left in the open position since this could present a tripping hazard.
The adjustable racks are designed to support cups, glasses and kitchen utensils. When the
adjustable racks are in the drawer do not lean on or use them to support your body weight.
To reduce the risk of injury, do not allow children to play in or on the dishwasher.
Under certain conditions, hydrogen gas may be produced in a hot water heater system that has
not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has
not been used for such a period, before using the dishwasher, turn on all hot water taps and let
the water flow from each for several minutes. This will release any accumulated hydrogen gas. As
the gas is flammable, do not smoke or use an open flame during this time.
Remove the door to the washing compartment when removing an old dishwasher from service
or discarding it.
Some dishwasher detergents are strongly alkaline. They can be extremely dangerous if
swallowed. Avoid contact with the skin and eyes and keep children away from the dishwasher
when the door is open. Check that the detergent receptacle is empty after completion of the wash
cycle.

4Safety and warnings
IMPORTANT SAFETY INSTRUCTIONS
Installation
This dishwasher must be installed and located in accordance with the Installation instructions
before it is used. If you did not receive Installation instructions with your dishwasher, you
can order them by calling your Authorised Repairer or download them from our local Fisher &
Paykel website, listed on the back cover.
Installation and service must be performed by a qualified technician.
If the power supply cord is damaged, it must be replaced by a dealer or Authorised Repairer or a
similar qualified trades person in order to avoid a hazard.
Ensure the dishwasher is secured to adjacent cabinetry using the brackets provided. Failure to do
so may result in an unstable product, which may cause damage or injury.
Do not operate this appliance if it is damaged, malfunctioning, partially disassembled or has
missing or broken parts, including a damaged power supply cord or plug.
Do not store or use petrol, or other flammable vapours and liquids in the vicinity of the
dishwasher.
Connect to a properly rated, protected and sized power supply circuit to avoid electrical overload.
Make sure that the power supply cord is located so that it will not be stepped on, tripped over or
otherwise subject to damage or stress.
Do not install or store the dishwasher where it will be exposed to temperatures below freezing or
exposed to weather.
Do not use an extension cord or a portable electrical outlet device (e.g. multi-socket outlet box)
to connect the dishwasher to the power supply.
This appliance must be grounded. In the event of a malfunction or breakdown, grounding will
reduce the risk of electric shock by providing a path of least resistance for electric current. This
appliance is equipped with a cord having an equipment-grounding conductor and a grounding
plug. The plug must be plugged into an appropriate outlet that is installed and grounded
in accordance with all local codes and ordinances. WARNING - Improper connection of the
equipment-grounding conductor can result in a risk of electric shock. Check with a qualified
electrician or service representative if you are in doubt as to whether the appliance is properly
grounded. Do not modify the plug provided with the appliance; if it will not fit the outlet, have a
proper outlet installed by a qualified technician.
If the dishwasher is installed as a permanently connected appliance:
GROUNDING INSTRUCTIONS - This appliance must be connected to a grounded metal, permanent
wiring system, or an equipment-grounding conductor must be run with the circuit conductors
and connected to the equipment-grounding terminal or lead on the appliance.

5
Safety and warnings
IMPORTANT SAFETY INSTRUCTIONS
Maintenance
Disconnect the appliance from the power supply before any cleaning or maintenance.
When disconnecting the appliance pull the plug rather than the power supply cord or junction of
cord to avoid damage.
Do not repair or replace any part of the appliance or attempt any servicing unless specifically
recommended in this user guide. We recommend that you contact Customer Care to arrange
service. See your ‘Service and warranty’ booklet for contact details.
Keep the floor around your appliance clean and dry to reduce the possibility of slipping.
Keep the area around/underneath your appliance free from the accumulation of combustible
materials, such as lint, paper, rags and chemicals.
Models with a remote control: Do not attempt to recharge, short-circuit, disassemble, heat or
throw the remote control battery into a fire. Dispose of an old battery responsibly, keeping it out
of reach of children.
Operational
Under no circumstances should you open the drawer whilst the dishwasher is in operation.
Always press the button to pause and wait until you hear the three additional beeps before
opening the drawer.
The dishwasher must be used with the motor assembly, filter plate, drain filter and spray arm(s) in
place. To identify what these parts are, see drawings in section ‘User maintenance instructions’ of
this user guide.
Take care when loading the drawer not to load dishware items so they prevent the internal lid
from properly sealing with the drawer. Items should be placed so they do not protrude above
and/or forced into the drawer, otherwise a service call may result.
Household appliances are not intended to be played with by children. Children or persons with a
disability which limits their ability to use the appliance, should have a responsible person instruct
them in its use. The instructor should be satisfied that they can then use the appliance without
danger to themselves or their surroundings.
Close supervision is necessary if this appliance is used by or near children. Do not allow children
to play inside, on or with this appliance or any discarded appliance.
If a dishwasher cleaner is used, we would strongly recommend a wash program with detergent
should be run immediately afterward, to prevent any damage to the dishwasher.
The dishwasher is designed for washing normal household utensils. Items that are contaminated
by petrol, paint, steel or iron debris, corrosive, acidic or alkaline chemicals are not to be washed in
the dishwasher.
If the dishwasher is not being used for long periods of time, turn the electricity and water supply
to the dishwasher off.

6Safety and warnings
IMPORTANT SAFETY INSTRUCTIONS
Operational - models with remote control
To prevent unauthorized use, keep the remote control out of reach of children.
Make sure that you keep the remote away from water and steam. Do not immerse and take care
not to drop the remote control into water. This may damage the parts or lead to malfunction.
Damage or malfunction caused by exposure to water or steam is not covered by warranty.
Do not drop, step on or otherwise impact the remote control. This may damage the parts or lead
to malfunction.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
Do not tamper with or modify the remote control or the dishwasher in any way, as doing so will
void the certification of the device.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject
to the following two conditions: (1) this device may not cause interference, and (2) this device
must accept any interference, including interference that may cause undesired operation of the
device.
SAVE THESE INSTRUCTIONS
Complies with
IDA Standards
DB104887

7
Caring for your dinnerware
The combination of high temperatures and dishwasher detergent may cause damage to
some items if they are washed in the dishwasher. Remember, if in any doubt about any aspect
concerning items washed in the dishwasher, follow the instructions from the manufacturer of the
items, or wash the item by hand.
Cutlery & silverware
All cutlery and silverware should be rinsed immediately after use to prevent tarnishing caused by
some foods. The Rinse wash program is useful for this. Silver items should not come into contact
with stainless steel, eg other cutlery. Mixing these items can cause staining. Remove silver cutlery
from the dishwasher and hand dry it immediately after the program has finished.
Aluminium
Aluminium can be dulled by dishwasher detergent. The degree of change depends on the
quality of the product.
Other metals
Iron and cast iron objects can rust and stain other items. Copper, pewter and brass tend to stain.
Woodware
Wooden items are generally sensitive to heat and water. Regular use in the dishwasher may
cause deterioration over time. If in doubt, wash by hand.
Glassware
Most everyday glassware is dishwasher safe. Crystal, very fine and antique glassware may etch
that is, become opaque. You may prefer to wash these items by hand.
Plastic
Some plastic may change shape or colour with hot water. Check manufacturer’s instructions
about washing plastic items. Washable plastic items should be weighed down so they do not
flip over and fill with water or fall through the base rack during the wash. Use the multi-purpose
clip (supplied with some models only) to hold plastic items in place.
Decorated items
Most modern china patterns are dishwasher safe. Antique items, those with a pattern painted
over the glaze, gold rims or hand painted china may be more sensitive to machine washing. If in
doubt, wash by hand.
Glued items
Certain adhesives are softened or dissolved in machine washing. If in doubt, wash by hand.

8
Cutlery basket
To reduce the risk of injury, we recommend loading knives and sharp utensils with handles
facing up.
Mix spoons, knives and forks within each section to stop cutlery nesting together and to ensure
the water circulates freely.
Keep stainless steel from touching silver cutlery to avoid staining.
Removable small items container
Small, light items like baby bottle teats are best placed into the small items container to prevent
them from being displaced during the wash.
You can extend your cutlery basket by clipping the container on its side.
Racking features
Cutlery baskets will vary depending on model.

9
Racking features
Removable small items container
To optimise the cutlery space within the basket, the small items container can be placed
elsewhere on the base rack. If laid flat, make sure the solid plastic side is facing up.
If you place a fully laden small items container under the adjustable racks, it is best to leave the
rack space directly above the container empty: there may not be enough water reaching items
that are placed there.
Removable tablet tray
If you are using dishwasher tablets, place them on the removable tablet tray, as shown.
See also ‘Adding detergent’ for more information.
Important!
Dishwasher tablets should not be in direct contact with dishes or cutlery.

10 Racking features
Racking features will vary depending on model.
Stemware notches
These notches help support long-stemmed glassware.
Glass supports
These clip on the rack wires to give your tall glasses extra
stability.
Spacing-adjustable tines
(DD24/DD60 models only)
Designed to fit deep bowls (wide spacing) or small plates
(narrow spacing), depending on adjustment.
To adjust between wide and narrow spacings, slide the tines
backward or forward by the handle at the front.
Cup rack with folding support wire
(DD36/DD90 models only)
Fold the wire up to support tall glasses.

11
Racking features
Adjustable racks
You can adjust these independently of each other to any height:
1 Fold up to unlock the rack.
2 Adjust the height to suit by sliding up or down.
3 Fold down to lock in position.
Fold the racks away if you need the space.
Folding tines
For optimum stability, place larger plates between the longer
tines in the front.
Release and fold the tine sections down towards each other if you
need the space for pots or other large items.
Knife clip
This clips onto the adjustable racks and supports knives and
other utensils during the wash.
Always ensure that knife blades are facing down.
Multi-purpose clip
(DD36/DD90 models only)
This keeps flimsy items (eg plastic
lids and bottles) or large platters
and plates stable, so they cannot
be dislodged during the wash.
Slide the item between the
prongs of the clip.

12 Loading suggestions
When loading your drawer, make sure that
you place items so that water coming from the rotating spray arms below can reach all areas
(wash performance will be reduced if it can’t)
nothing blocks the water from getting to items on the adjustable racks
glass and other fragile items are stable, so that they do not accidentally topple and break during
the wash.
How NOT to load your drawer
Overcrowded and wash water will not
reach some of the dinnerware.
Cups, glasses and bowls must have their
openings facing down.
The plates are nesting together and wash
water may not get through.
Ensure cutlery are not nesting or stuck
together. They need to be evenly spread
out.
Ensure dishware items are not forced into
or protrude out of the drawer, as this may
prevent the internal lid of the drawer from
properly sealing which could result in a
service call.
Locate sharp items safely to prevent injuring
the user and damaging the lid assembly.
Check the bottom of the cutlery basket to
ensure sharp or pointed items have not come
through as they may stop spray arm rotation.
Ensure cutlery has not fallen through the
base rack and stopped the spray arms from
rotating.
The large bowl is blocking wash water
reaching the adjustable racks.
Large utensils should be on the adjustable
racks so they do not become dislodged and
stop the spray arms from rotating.
Sharp or pointed items must be placed
horizontally or with sharp edges/points
facing down to avoid risk of injury.

13
Water hardness and dishwashing
What is water hardness?
Hard water is water with a high concentration of minerals such as calcium and magnesium. In
soft water, this concentration is low. Water hardness varies by geographical location.
How does water hardness affect dishwashing?
Hard water can be detrimental to the performance of your dishwasher. Over time, glassware
washed in hard water will become opaque and dishes will become spotted or covered in a white
film. Using very hard water can cause dishwasher parts to fail over time.
Naturally soft or softened water has no detrimental effects if used with the correct amount of
detergent. However, excess detergent combined with hot, soft water may cause irreversible
etching on glassware. Etching first appears as a rainbow-coloured film and—if allowed to
continue—can make glassware permanently opaque.
What can I do to minimise any detrimental effects?
Contact your local water company to find out about water hardness in your area.
If your home has hard water and your dishwasher has no built-in water softener…
Follow the detergent quantity recommendations on the following pages.
If available, use a detergent with high phosphate content. Phosphate softens the water and this
improves wash results. If detergent with phosphate is not available, we recommend using multi-
purpose tablets.
Use rinse aid. We recommend you turn the rinse aid setting to 5 to help improve wash
performance.
Use a dishwasher cleaner/descaler regularly, or whenever you notice a build-up of limescale
deposits in your dishwasher.
Important!
We recommend fitting a water softener to the household water supply. If the water hardness in your
home is above 250 ppm/14.6 gpg, a water softener has to be fitted to maintain the performance of your
dishwasher.
If your home has naturally soft or softened water…
Avoid using too much detergent. Follow the quantity recommendations on the following pages.
Ensure the drawer is not overloaded and water can reach all the dishes.

14
DD24/DD60 models
Find out about water hardness in your home, then use the table below to determine how much
detergent to use for each wash program. See also section ‘Water hardness and dishwashing’.
For information on which program to use for your load, see your ‘Quick start guide’.
The detergent dispenser has markings to help you measure the correct quantities. See following
section ‘Adding detergent’.
* If you have a a household water softener installed or your dishwasher has a built-in water softener, use the
quantities recommended for water with a hardness under 100 ppm/6 gpg, irrespective of the water hardness
in your area. See also section ‘Water softener’.
Wash programs and detergent quantities
Water hardness
parts per million (ppm)
grains per gallon (gpg)
Wash programs Detergent quantities (per drawer)
US CA NZ AU GB IE
detergent
dispenser
marking
grams grams
<100 ppm or
< 6 gpg*
Heavy 2/3 25 25
Normal 2/3 25 25
Fast 1/3 10 10
Delicate 1/3 10 10
Rinse --

100 -150 ppm or
6 - 9 gpg
Heavy full 30
Normal full 30
Fast full 25
Delicate full 30
Rinse --
>150 ppm or
>9 gpg
Heavy full 30
Normal full 30
Fast full 30
Delicate full 30
Rinse --
SOFTER
HARDER

15
DD36/DD90 models
Find out about water hardness in your home, then use the table below to determine how much
detergent to use for each wash program. See also section ‘Water hardness and dishwashing’.
For information on which program to use for your load, see your ‘Quick start guide’.
The detergent dispenser has markings to help you measure the correct quantities. See following
section ‘Adding detergent’.
* If you have a a household water softener installed or your dishwasher has a built-in water softener, use the
quantities recommended for water with a hardness under 100 ppm/6 gpg, irrespective of the water hardness
in your area. See also section ‘Water softener’.
Wash programs and detergent quantities
Water hardness
parts per million (ppm)
grains per gallon (gpg)
Wash programs Detergent quantities
US CA NZ AU GB IE
detergent
dispenser
marking
grams grams
<100 ppm or
< 6 gpg*
Heavy full 30 30
Normal full 25 25
Fast 2/3 15 15
Delicate 2/3 15 15
Rinse --

100 -150 ppm or
6 - 9 gpg
Heavy full 30
Normal full 30
Fast 2/3 20
Delicate full 30
Rinse --
>150 ppm or
>9 gpg
Heavy full 30
Normal full 30
Fast full 30
Delicate full 30
Rinse --
SOFTER
HARDER

16
Suitable detergents and where to place them
Note: You may see other, equally suitable types of dishwasher detergent on the shelves of
your supermarket. Read and follow the detergent manufacturer’s recommendations.
Adding detergent
Detergent
dispenser
Powdered dishwasher
detergent
pour into detergent
dispenser
Solid dishwasher tablets
place on tablet tray in cutlery
basket
Pouch packs of gel or powder
place in detergent dispenser, but
only if pack fits easily around prongs
(pack must not be pierced)
OR
place on tablet tray in cutlery basket
Tablet tray
Latch
If the cutlery basket is not used for a particular
load, place tablet or pouch pack in the bottom
of the drawer.
Filling the detergent dispenser
1 Press the latch down to open the dispenser.
2 Check that the dispenser is empty and dry,
then add detergent (do not place solid
tablets in the dispenser). No detergent is
needed for the Rinse program.
3 Close the dispenser until it clicks shut. The
detergent will automatically be released
into the drawer during the wash program.