Fisher & Paykel excellence GWL12 Mounting instructions

New Zealand Australia USA Canada Europe Asia Pacific
&
GWL12, GWM12, GWC12, MWC12
Installation instructions and
User guide
EN
Clothes Washer

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Intelligence Working For You
70 years of laundry experience has led to the development of the world’s most advanced wash
system, the Smart Drive™.
Unlike conventional machines, Smart Drive™ autowashers use intelligence to adapt the wash
action and water levels to save on water and electricity use; making it kinder on your wallet and
the environment.
Intelligent Electronics
A powerful microprocessor controls every aspect of
the Smart Drive™, allowing it to continually monitor
and respond to each wash. It contains over 10,000
lines of instructions in its brain’ – the result of many
years of testing and fine-tuning, to give you the best
possible performance.
Direct Drive Motor
Our revolutionary direct drive motor is capable of
infinite wash actions, continuously adjusting its speed
to the movement of your clothes, removing dirt while
caring for the fabric, delivering the ultimate wash.
Reliability
The Smart Drive™ has no mechanical brake, pulleys or
gears, which means fewer moving parts and greater
reliability.
Saves Time
With a top spin speed of 1000rpm, Smart Drive™
reduces clothes drying time by up to 30%.
Energy Conservation
The unique wash action means a typical load uses
only the same amount of electricity as a 100-watt light
bulb left on for an hour.
Eco
Designed to make every drop count, using up to 25%
less water than the traditional Water Saver rinse.

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EN
Contents
Installation Instructions 4
Specifications 8
Getting Started
Before You do Your First Wash 9
Using Your Excellence Washer 10
Using Your Pride Washer 12
Lidlock 14
Wash Cycles and Options
The Wash Cycle and Options 15
Selecting the Wash Options and Advancing the Cycle 16
Water Levels 17
Saving Water – Eco, Water Saver 18
Soak, Spin Hold, Delay Start 19
Washing Bulky Items, Washing Woollens 20
Favourite Cycle 21
Customising the Wash Cycle 22
Before You Wash
Sorting, Loading 23
Detergent 24
Fabric Softener, Scrud 25
Changing Pre-set Options
Option Adjustment Mode 26
Wash Temperatures, Rinse Options 28
Controlled Cold, End of Cycle Beeps, Water Saver, Auto Water Fill Level 29
Out of Balance Recovery Routine 30
Machine Information
Cleaning Your Smart Drive™ 31
Products That Might Damage Your Smart Drive™ 32
Smart Drive™ Sounds and Beeps, Automatic Lint System 32
Problem Solving
If Your Smart Drive™ Beeps for Help 33
Operating Problems 35
Wash Problems 36
Please Note:
All diagrams feature the EXCELLENCE button shape unless otherwise stated.
The use of the button is the same for all Smart Drive™ models.

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Installation Instructions
Unpacking
To ensure the best performance from your new Smart Drive™ please follow the instructions below.
Removing the Packaging
1 Remove the outer packaging.
2 Tilt the machine backwards and walk it off the
bottom packer one foot at a time.
3 Remove the bottom packer from under the
machine by pulling it out the front.
4 Lift the lid and remove the bowl packer from
the bowl.
5 Remove the hoses and accessories.
6 Keep the bottom packer and bowl packer in
case they are required for future transit.
Please ensure that the bottom packer has been removed before operating your machine.
In your autowasher you will find:
■4 rubber inserts for the levelling feet (joined together).
■1 hose guide.
■White inlet hose.
Inlet Hose
1 Connect the straight ends of the white inlet hose to the tap. There are
washers fitted in both ends.
2 Connect the elbow end of the white inlet hose to the machine inlet
valve. Inlet valves are marked on the back of the machine
H=Hot C=Cold.
Cold Supply Only:
If you only have a cold water supply, an inlet valve cap (blanking cap)
MUST be connected to the hot inlet valve. The cap prevents water
leaking out of the hot valve.
If you select any of the warm or hot settings, the machine will come up
with a user alarm (refer to “If Your Smart Drive™ Beeps for Help”, page 33)
as there is no hot water to maintain the temperature you have selected.
Note:
The Smart Drive™ does not have an internal heater to heat the water.
Inlet valve cap
Machine end
Tap end

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EN
Installation Instructions
Drain Hose
1 Carefully pull the black drain hose out from the back
of the machine by pulling the exposed part of the
hose downwards and outwards.
2 The drain hose can be:
■Connected to a standpipe.
■Connected to a tub.
■Connected to a floor drain using an antisyphon vent
pipe (not supplied).
When connecting the drain hose to a tub or
standpipe, use the hose guide, included in the
accessory kit, to guide the drain hose over the tub or
into the standpipe. The drain hose should not extend
more than 20mm from the end of the guide (this is to
prevent syphoning). If necessary the drain hose can
be trimmed to length.
When connecting to a floor drain we recommend
using an antisyphon vent pipe. This is a short
standpipe (400mm long and 40mm in diameter)
attached to the back of the machine.
A flexible hose connects it to the floor drain.
Note:
Use an adhesive to attach the vent pipe to the back
of the machine. Do not use screws as they may
damage internal parts.
Make sure the top of the vent pipe is level with the
drain hose outlet.
Syphoning may occur if the drain hose is positioned
too low or connected directly to a floor drain. This
may result in a user warning (refer page 33).
Drain hose connected
to a standpipe
Drain hose connected
to a floor drain using an
antisyphon vent pipe
Accessories and Spare Parts
Available from your Fisher & Paykel Dealer or Authorised Service Centre.
Hose Inlet Long (2m) Part No. 422680
Hose Inlet Large Bore Part No. 426123
Drain Hose Extension Part No. 425627p
Power Cord If the Power Cord of your autowasher is damaged it must be
replaced by a Fisher & Paykel Authorised Service Centre, as it
is not a standard power cord.
Vent pipe to
be level with
hose outlet
850 – 1200mm
400mm

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Installation Instructions
Levelling
It is IMPORTANT to level the machine to
ensure even spin performance.
1 Separate the 4 rubber foot inserts from the
moulding and fit into the feet on the base of
the machine.
2 Move the machine to its final position.
(We suggest a minimum clearance of
20mm each side).
3 Adjust the feet so the machine is level and
cannot rock.
To Check if Your Machine is Level:
Look down on the wash bowl and make sure
it sits slightly forward of centre (see diagram).
Close the lid. Visually check that the lid fits
evenly on both sides.
If it does not look like the diagram in the middle, adjust one of the front feet slightly until it
matches. The diagram on the top and bottom are not correct.
4 Turn on the water and check all hose connections for leaks. Make sure there are no kinks in
the hose.
5 Uncoil power cord and plug into wall socket.
Lid Alignment
Lid
Lid
Lid
Topdeck
Topdeck
Topdeck
Wind left foot down
(out) to correct
Wind right foot down
(out) to correct
Adjustable feet
Rubber insert
Correct Incorrect
To check levelling look down on the wash bowl

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EN
Installation Instructions
Earthing
Earthed Plugs
(Power cord with 3 pin plug)
Plug into a compatible 3 pin wall socket.
Non–Earthed Plugs
(Power cord with 2 pin plug and a separate earth wire)
This appliance MUST be earthed using the earth wire attached to the rear of the machine. The
exposed end of the earth wire must be in contact with an earth point eg in contact with an
earthing bar, metal water pipe.
Improper earthing of this machine can result in a risk of electric shock. Check with a qualified
electrician or serviceman if you are in doubt as to whether the machine is properly earthed.
(Refer to page 8).
Water Supply
■For best operating conditions your hot water should be approximately 65˚C. Your cold water
should not exceed 35˚C or your hot water exceed 75˚C. Temperatures above this may cause the
machine to fault or cause damage to the machine.
■If you have an uncontrolled water heating source (eg a wet back or solar heating system) you
should fit a Safe Valve. This will ensure the hot water temperature remains within safe limits.
Draining
■Regularly check that your standpipe or tub is free from lint or other obstructions, as this may
affect how your machine works.
■
In multi-storey apartments or any upper floor, the machine should be installed on a drained floor.
■Draining must comply with local by-laws.
Autowasher Safety
■This autowasher is not intended for use by young children or infirm persons without supervision.
■Connection to the water mains must be with new hoses and the old hoses must be discarded.
■Your Smart Drive™ can be opened while it is filling and agitating, supervise young children to
ensure they do not play with it.
CAUTION!
If you are using an extension cord or a portable electrical outlet device (eg multi-socket outlet
box), ensure that it is positioned so that it does not come into contact with water or moisture.

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Installation Instructions
Specifications
(Please note these are approximate figures for High water levels.)
Water Consumption
Total Water Consumption for the Different Rinse Options
Model Water Saver
(excellence models) Eco Option Spray &
Deep Rinse
1 Deep
Rinse
2 Deep
Rinses
GWL12 150 L 105 L 180 L 155 L 205 L
GWM12 130 L 90 L 165 L 140 L 185 L
GWC12 110 L 76.5 L 145 L 120 L 155 L
MWC12 – 76.5 L 145 L 120 L 155 L
Inlet water pressure
Max 1MPa (150 psi)
Min 34kPa ( 5 psi)
1020–1050mm
Height to top of console
Large 650mm
Medium 600mm
Compact 560mm
Height with Lid Open
Large 1410–1440mm
Medium 1360–1390mm
Compact 1320–1350mm
Large 650mm
Medium 600mm
Compact 560mm
Cold
Minimum height of taps
to clear the top of machine
1150mm
850–1200mm
Standpipe

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EN
Thank you for buying a Fisher & Paykel Smart Drive™ washing machine. We are very proud of this
washer and trust it will serve you well for many years.
At Fisher & Paykel we aim to provide innovative products that are simple to use, ergonomic and
energy efficient. Thousands of tonnes of washing and 70 years of laundry experience have been
programmed into your washing machine to help give you the best possible performance.
We hope you enjoy your new washing machine,
we have certainly enjoyed designing it.
Before You Do Your First Wash
You owe it to yourself and your Smart Drive™ to have it installed correctly by an authorised
service agent.
Before you start, it is a good idea to go through the following checklist:
1 Has the basepacker been removed?
2 Are all valves either connected to an inlet hose or blanking cap? Is the cold hose connected to
the cold valve marked ‘C’?
3 Is the drain hose threaded through the ‘U bend‘ (with no more than 20mm extended) and on to
your standpipe?
4 Are the rubber inserts secured into the feet on the base of your machine and is the machine
levelled?
Refer to Installation Instructions, page 4.
If you have bought a Pride model it is a good idea to check the warm fill temperature. (Refer to
page 28).

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Using Your Excellence Washer
■Remove fabric softener dispenser.
■Place the load evenly around the agitator. (Refer to Sorting and Loading page 23).
A. Detergent
■Use the mark on the agitator, nearest to the top
of the clothes, as a guide to the correct amount
of detergent to use.
■Pour the detergent down the centre of the
agitator stem. Replace the fabric softener
dispenser (this stops small articles falling down
the centre of the agitator). (Refer to Detergent
page 24).
B. Fabric Softener
■If you wish to use fabric softener, place it in the
dispenser on the top of the agitator.
■Fabric softener must not be used if you have
selected the Water Saver or Eco option.
(Refer to Fabric Softener page 25).
D
C