Fisher & Paykel 9 Series User manual

USER GUIDE
NZ AU
FRONT LOADER
WASHING MACHINE
WH1060S & WH1160S

3
Safety and warnings 5
Safety features 7
Control panel 9
WiFi connection & remote mode 12
Wash cycles 14
Detergent and softener 16
Wash preparation 19
Getting started quickly 21
Customising a wash cycle 23
Factory reset 29
Caring for your washer 30
Before you call for service 35
Fault codes 37
Troubleshooting 38
Manufacturer’s warranty 43
Customer care 45
CONTENTS
Registration
To register your product visit our website: fisherpaykel.com/register

5
SAFETY AND WARNINGS
!WARNING!
Electric Shock Hazard
Failure to follow this advice may result in
electric shock or death.
• If you are using an extension cord or a portable
electrical outlet device (eg multi-socket outlet
box), ensure that it is positioned so that it does
not come into contact with water or moisture.
READ AND SAVE THIS GUIDE
When using your clothes washer, follow basic precautions, including thefollowing:
General
zThis product has been designed for personal, family or household use. This product is
not designed for any commercial use. Any commercial use will terminate this products
manufacturer’s warranty.
zA damaged power cord must be replaced by a Fisher & Paykel trained and supported
service technician or similarly qualified person in order to avoid a hazard. Do not use
the appliance until it has been repaired to avoid a risk of electric shock.
zDo not operate this machine if it has been damaged during transport. Contact your
Fisher & Paykel dealer or Fisher & Paykel trained and supported service technician.
zThis clothes washer is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of experience and
knowledge,unless they are supervised or given instructions on how to use the
washerby someone responsible for their safety.
zKeep children away from the washer while it is in operation.
zSupervise children to ensure they do not play with the washer or climb inside thedrum.
zThe washer should only be used for washing and rinsing of textiles where this
isindicated on the care label.
zDo not add petrol, dry-cleaning solvents, or other flammable or explosive substances to
the wash water. These substances give off vapours that could ignite or explode.
zDo not wash articles that have been previously cleaned in, washed in, soaked in,
or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive
substances as they give off vapours that could ignite or explode.
zThe door will be locked from the start of the cycle until the cycle is complete for safety
reasons. It is possible to open the door during the cycle under certain conditions. Never
force the door open.
zDo not touch the door during a cycle as the door can become hot.
zWhen 90°C temperature is selected, the door glass will become hot. Do not touch the
glass part of the door. Keep children away from the washer.
zDo not touch or operate the machine with wet hands or with bare-feet.
zDo not open the detergent dispenser during the cycle as hot water may come outofit.

6
SAFETY AND WARNINGS
zRead and follow the detergent manufacturer’s instructions carefully. Instructions on
how to use the detergent will be clearly indicated on the pack. Remember to store your
detergents out of the reach of children.
zDo not wash an electric blanket in your washer unless the care label specifically states
it is safe to do so.
zDo not wash curtains in this washer, as sunlight makes them brittle and they may
disintegrate during washing.
zThe only user-removable parts of the washer are the inlet hose(s), dispenser drawer
and pump filter. No other parts are designed to be removed by anyone other than a
Fisher&Paykel trained and supported service technician.
zDo not overload your washing machine beyond its rated capacity.
MODEL CODE MAXIMUM CAPACITY* (KG)
WH1060S 10kg
WH1160S 11kg
*Capacity refers to the maximum dry weight of items the washer can wash at any one time
Disposal
zWhen disposing of the washer, it is recommended that the door is removed to
avoidchildren getting trapped inside, and that the electrical cable is cut off
close to thewasher.

7
SAFETY FEATURES
Keylock
KEYLOCK can be used to lock the buttons on your washer when not in use. This will avoid
accidental button pushes. Refer to ‘Control panel’ for more information.
Add a Garment
The ADD A GARMENT button can be used to interrupt the cycle to add or remove a garment
at any time during the wash part of the cycle (provided the wash temperature selected
is lower than 60°C). Water in the washer will be drained to a level where the door can be
opened, if necessary. Refer to ‘Control panel’ for more information.
Drum light
Your washer has a drum light to help assist you when loading and unloading your washer.
When you press POWER , the LED light in the drum will turn on. At the end of the cycle,
the drum light will turn on again for five minutes to help facilitate unloading.
Door lock
The door of your washer will lock when in REMOTE MODE and when you press and will
stay locked until the washer beeps at the end of the cycle, ensuring safety for you and your
family while yourwasher is operating.
To unlock the door during a cycle
You can open the door to add or remove
items during thewash by pressing .
The door will remain locked if the
temperature insidethe washer is above 60°C
and/or the waterlevelis above the bottom
of the door seal (awarning will be displayed
inthese circumstances).
Your washer also has the following protective measures:
zFlood protection – turns off valves and turns pump on if a flood condition is detected.
zOut-of-balance protection – stops and redistributes the load if an unbalanced load
condition is sensed, and/or slows the spin speed to compensate.
zExcess suds protection – pauses to allow suds to break down before continuing the cycle.

8
SAFETY FEATURES
When power is restored, your washer will resume the interrupted wash cycle. If the cycle
doesn’t resume automatically, simply press POWER to restart your washer.
Opening the door during a power failure
Do not attempt to do this if the water level inthewasher is above the bottom of thedoor.
If there is a power failure during a wash cycle your washer will stop and the door will
remain locked.
Locate thepump filter cover at the bottom
right of your washer.
Place a coin or key in the slot and tilt it
upwards to lever the cover open.
Pull the door release tab down from the ring.
Use a screwdriver tip, pen or key to get a
good grip.
1
2
3

9
CONTROL PANEL
2
1 3 4 5 !3
7 86 9 !0 !1 !2
1 Power Press to turn the washer ON/OFF.
2 Keylock Press to disable all buttons on the control panel, except the
POWER button. This prevents accidental button presses.
3 SmartTouch™
Control Dial
Rotate to select your desired wash cycle.
zRed LED illuminates to indicate the selected wash cycle.
4 Digital display
screen
Shows the following:
zTIME TO GO – the remaining time in the cycle that is
currently running.
zDelayed start time of wash cycle.
zNotifications if an error is detected or a warning is necessary.
5 Progress lights Indicate the current status of the wash cycle.
zAll lights are illuminated at the start of the wash cycle.
zThe light of the current status flashes, and then turns off
oncecompleted.
6 Delay Start
Less/More
Press MORE to increase andLESS to decrease the delay
start time.
7 Auto Dose Press to select MANUAL or AUTO DOSE dispensing of detergent
andsoftener.
8 Wash Temp Press to increase or decrease wash water temperature.
9 Spin Speed Press to increase or decrease spin speed.
!0 Optimise Wash Press to select SPEED, ECO or QUIET.
!1 Wash Boost Press to select PRE WASH,RINSE+ or WASH+.
!2 Add a Garment Press to interrupt the wash part of the cycle to add or
remove items.
!3 Start/Pause Press to start or pause the selected wash cycle.
Press and hold this and ADD A GARMENT for three seconds to enable
REMOTE (WiFi) mode.

10
To turn your washer on if KEYLOCK is ON and the washer is powered OFF:
Keylock
To turn KEYLOCK ON or OFF when the washer is powered on:
Add a Garment
Enables you to add or remove items during the wash stage of the cycle, under
certain conditions.
CONTROL PANEL
Press ADD A GARMENT, wait until you hear
the door unlock.
1
Press for three seconds.
When activated, the is illuminated.
Press and the display will flash. Open the
door and add or remove items. Close the
door and press to restart the cycle.
2
Press POWER , then press and hold
for three seconds. This will activate the
control panel. Wash cycles and options can
now be selected.
If a button is pressed while KEYLOCK is
activated, beeps will be heard and
will flash.

11
If KEYLOCK is ON and you want to pause your washer:
If KEYLOCK is ON and you want to power OFF your washer at any time:
CONTROL PANEL
Press POWER .
To pause your washer at any time during the
cycle, press and hold for threeseconds
then press .

12
Your appliance can be connected to your home wireless network and operated remotely
using the app.
Getting started
zEnsure your home WiFi network is turned on.
zYou will be given step by step guidance on your mobile device.
zIt may take up to 10 minutes to connect your appliance.
WIFI CONNECTION & REMOTE MODE
On your mobile device:
1 Download the app from www.fisherpaykel.com/connect
2 Register and create an account.
3 Add your appliance and set up the WiFi connection.
4 Follow the prompts in the app to complete setup.
Connecting to your home WiFi
Press and hold and
ADD A GARMENT buttons for three seconds,
this will start the setup process.
Enabling remote mode
Once setup is complete, press and hold
for three seconds.
REMOTE MODE is now enabled. Certain
functions of your washer can now be
accessed via the app.
For safety reasons, when REMOTE MODE is enabled the washer door will be locked. To open
the door disable REMOTE MODE.

13
WIFI CONNECTION & REMOTE MODE
Turning off WiFi
Press and hold and
ADD A GARMENT buttons for three seconds.
1
2Press POWER to turn the washer OFF.
Press POWER again to turn the washer ON.
Disabling remote mode
Press and hold for three seconds.
Once WiFi is turned off you must reconnect to your home WiFi and enable REMOTE MODE to
access certain functions of your washer via the app.

14
WASH CYCLES
Your washer has a number of wash cycles to suit your laundering needs. Selecting the
most appropriate cycle for each particular wash load will help ensure you get the best
wash result.
CYCLE SUB-CYCLE DESIGNED FOR
MAX.
LOAD SIZE
(kg)
WASH
TEMP
(°C)
SPIN
SPEED
(rpm)
Everyday n/a A faster cycle designed for mixed
loads with normal soil 10/11 30
(Cold-60)
1400
(0-1400)
Cottons n/a A cycle for normally soiled
cotton garments 10/11 40
(Cold-90)
1400
(0-1400)
Delicates n/a
A gentle wash with more
water to care for lightly soiled
delicate garments
430
(Cold-40)
500
(0-800)
Easy Ironn/a
A cycle for normally soiled
garments with lower spin speeds to
reduce creasing
630
(Cold-60)
800
(0-800)
Quick
Quick 15A cycle for freshening up of new or
very lightly soiled garments 230
(Cold-40)
800
(0-1400)
Quick 30
(default)
A cycle for cleaning lightly soiled
loads quickly 640
(Cold-40)
1100
(0-1400)
Rinse n/a Items that require rinsing
and spinning 10/11 Cold 1400
(0-1400)
Drum Clean n/a An extra hot cycle designed to
clean your washer n/a 90 1400
(1400)
Spin n/a Spinning wet items 10/11 n/a
1400
(500-
1400)
Sanitise n/a An extra hot concentrated wash
with multiple rinses 10/11 75 1400
(0-1400)
Sports n/a A cycle specifically designed for
washing sports garments 640
(Cold-40)
1100
(0-1400)
Wooln/a
An extra gentle wash action for
machine washable woollen items
that complies with Woolmark
Apparel Care criteria
440
(Cold-40)
800
(0-800)

15
WASH CYCLES
CYCLE SUB-CYCLE DESIGNED FOR
MAX.
LOAD SIZE
(kg)
WASH
TEMP
(°C)
SPIN
SPEED
(rpm)
Extra Care
Heavy
(default)
A longer, hotter wash for heavily
soiled durable garments 10/11 60
(Cold-90)
1400
(0-1400)
Soft Toys A gentle wash action with a slow
spin for soft toys 3-4 toys 40
(Cold-40)
500
(0-800)
Sneakers
A gentle wash action designed to
spruce up fabric sneakers.
Add towels to cushion shoes during
the wash
1-2 pairs 40
(Cold-40)
500
(0-800)
Soak
A normal wash action with an
additional deep cleaning soak for
your mixed everyday loads
10/11 40
(Cold-60)
1400
(0-1400)
Steam
Refresh n/a
A cycle designed to remove
creases and light odours from
up to two shirts
2 shirts n/a n/a
¹COTTONS, MANUAL, 40°C, 1400rpm with ECO selected is the recommended water and energy saving cycle for
normally soiled, everyday washing.
²The EASY IRON cycle includes WRINKLE FREE, the washer will tumble the clothes once every 15minutes after the
cycle has finished. To remove the load during WRINKLE FREE,press .
3To select QUICK 15, turn the dial to QUICK and select SPEED mode under OPTIMISE WASH.
4You can select a different sub-cycle from the default within EXTRA CARE by using the app. The cycle selected will
become the default EXTRA CARE cycle for all future cycles, this can be changed at anytime by using the app.
Woolmark Apparel Care
The wool wash cycle of this machine has been approved by The Woolmark
Company for the washing of machinewashable wool products, provided that
the products are washed according to the instructions on the garment label
and those issued by the manufacturer of these washing machines M1766.

16
Detergent
Your washer requires low-sudsing detergent to prevent oversudsing problems. Low sudsing
detergent comes in powder or liquid and is labelled front loading, low suds, high efficiency
or HE. Using top loader detergent in your front loader washer may lead to excessive suds
formation, which will lengthen the cycle time as the washer waits for the suds to dissolve.
The washer has auto dosing compartments for liquid detergent and fabric softener, and
a manual dosing compartment for powder or liquid detergent. Ensure that detergent and
softener are filled correctly into their respective compartments.
Do not overfill the detergent compartment. Too much detergent could result in waterand
detergent spilling onto the floor.
Make sure that the dispenser is completely closed before starting the cycle. Donotopen it
again until the cycle is complete and the washer has stopped spinning.
AUTO DOSE LIQUID DETERGENT COMPARTMENT
Stores up to 1100ml (max) of liquid detergent
suitablefor several washes depending on load size.
AUTO DOSE FABRIC SOFTENER COMPARTMENT
Stores up to 540ml (max) of fabric softener
suitablefor several washes depending on load size.
MANUAL DOSE LIQUID/POWDER
DETERGENT COMPARTMENT
For liquid or powder detergent used for a
single wash and when PRE WASH is selected.
DETERGENT AND SOFTENER
Detergent advice
If unpleasant odours are noticeable from your washer, it is possible that not enough
detergent is being used for the soil level in your loads. Run a DRUM CLEAN cycle and either
buy a better quality detergent or use a higher dose.
If you find foam leaking from your washer, check if you are using a low sudsing or front
loader type detergent. When using MANUAL DOSE, check the quantity you are using against
the manufacturer’s recommended dose on the label. You may need to reduce the amount
you are using.
If using AUTO DOSE you may need to reduce or increase the amount used. Refer to
‘Adjusting the amount of detergent or softener dispensed on Auto dose’ for details on
how to adjust the dosage.

17
Fabric softener
The washer will automatically flush the fabric softener during the rinse part of the cycle.
If you wish to use fabric softener we recommend:
zIf you fill beyond the MAX mark, the fabric softener will be dispensed into the drum
prematurely and contribute to a waxy built-up.
zFabric softener cannot be selected on SNEAKERS, STEAM REFRESH or the QUICK 15 cycles.
zThe amount of softener dispensed depends on load size.
Fabric softener advice
zClean your dispenser regularly.
zClean your washer regularly using the DRUM CLEAN cycle.
zComplete wash cycles at a wash temperature of 40°C or above at regular intervals
(egevery 5thwash) as washing in cold water increases the chance of a waxy
build-up occurring.
Waxy build-up can occur within any washer when fabric softener comes in contact with
detergent. This build-up is not brought about by a fault in the washing machine. If allowed
to build up in the washer it can result in stains on clothes and an unpleasant smell in
your washer.
Auto Dose
AUTO DOSE DETERGENT is the default setting for allwashcycles (except WOOL and
DRUM CLEAN). Only liquid detergent can be used for AUTO DOSE. AUTO DOSE will
automatically dispense the right amount of liquid detergent and fabric softener (optional)
perwashcycle.
If you wish to add fabric softener, you need to selectSOFTENER using the AUTO DOSE button.
zAuto dosing of fabric softener can be used in combination with both auto andmanual
dosing of detergent.
We do not recommend storing laundry wash products containing acetic acid, eg vinegar, in
the AUTO DOSE compartments.
If using Auto Dose
Fill the LIQUID DETERGENT compartment up to the MAX level indicated.
Fill the FABRIC SOFTENER compartment upto the MAX level indicated.
If softener is selected, the washer will automatically dispense the fabric softener during the
rinse part of eachcycle.
DETERGENT AND SOFTENER

18
DETERGENT AND SOFTENER
Manual Dose
Liquid or powder detergent can be used for MANUAL DOSE.
Where a detergent for a certain fabric and/or cycle is recommended, MANUAL DOSE is the
default setting (eg WOOL and DRUM CLEAN).
If using Manual Dose
MANUAL DOSE can dispense powder or liquid detergent for washing.
Follow the instructions stated on the detergent label as a guide when determining
thecorrect dosage of detergent suitable for your wash load.
The detergent dosage needed may vary depending on the amount of soil, size of the load
and the water quality.

19
WASH PREPARATION
Sorting
Sort items according to colour, fabric type, and soil type. Wash fine, delicate fabrics
separately from thick, heavy fabrics. Always separate coloured items from whites, especially
when they are new. Colour run could be an issue if you wash items at highertemperatures.
Some soils, like mud and blood are best washed in cold water. Oilysoils (eg some foods
and marks on shirt collars) are best washed in warm water. The care label will advise on
how the garment should be washed.
Before you load
zCheck pockets for items that could damage your clothes or get caught in the washer.
zClose zippers, hooks and eyes, and other fastenings (ie fasten the opening of duvet/
doona covers), and remove loose bra wires. All these can damage both your washer
and your clothes.
zPlace delicate items, such as lingerie, in a mesh laundry bag before placing in the washer.
zPre-treat any stains, taking care not to spray pre-treaters on your washer as they can
cause damage to the plastic surfaces.
Loading
Your washer will be more efficient when washing larger loads, so try to collect enough
items to loosely fill the drum when the items are dry.

20
WASH PREPARATION
ITEMS/WASH REQUIREMENTS SUGGESTED CYCLE AND OPTIONS SUGGESTED
TEMPERATURE
Towels Cottons or Everyday,
1400 or 1100 rpm spin 30°C or 40°C
Sheets, pillowcases Everyday, 1400 or 1100 rpm spin 30°C or 40°C
Bulky items – doonas,
duvets, sleeping bags Delicates, 800rpm 30°C or 40°C
Shirts, pants, other creasables Easy Iron, 800 rpm 30°C or 40°C
Woollens Wool, 500 rpm 30°C or 40°C
Delicate garments –
blouses & dresses Delicates 30°C
Extra delicate fabrics like lace Delicates 30°C
Silk garments Delicates 30°C
Jeans Everyday or Extra Care – Heavy Cold or 30°C
Highly coloured items Everyday Cold or 30°C
Whites, cotton items Cottons, 1400 or 1100 rpm spin 40°C or 60°C
Sensitive skin orextra
rinsing requirements Cottons, Rinse+ 40°C
Asthma/allergies Cottons, Rinse+ 60°C
Handkerchiefs, nappies,
bedding and facemasks Sanitise 75°C
Lightly soiled items Quick – Quick 30 or 15 30°C
Muddy, sandy or linty items Everyday Cold
Unpleasant odour in the
washer drum Drum Clean 90°C
Items made of blended fibres
(eg polyester cotton) Everyday 40°C
Sportswear Sports 30°C or 40°C
Soft toys Extra Care – Soft Toys 40°C
Heavily soiled items Extra Care – Heavy 40°C
Sneakers Extra Care – Sneakers 40°C