Fisher & Paykel 685 User manual

479632B
Fisher & Paykel Appliances © 2013 Printed March. 2013
Service Diagnostics
685 Washing Machine

2
CONTENTS
S ECIFICATIONS ........................................................................................3
Electric Supply..............................................................................................................3
Wash Motor..................................................................................................................3
Pu p Motor 230V AC 50Hz.........................................................................................3
Water Valves................................................................................................................3
Ther istor ....................................................................................................................4
Lid Lock........................................................................................................................4
Inner Bowl Weight ........................................................................................................4
CleanSmart 685............................................................................................5
Size setting...................................................................................................................5
Installation Test ............................................................................................................5
Show Roo Mode........................................................................................................6
Diagnostic Mode...........................................................................................................7
WashSmart 685............................................................................................8
Size setting...................................................................................................................8
Installation Test ............................................................................................................8
Showroo Mode ..........................................................................................................9
Diagnostic Mode.........................................................................................................10
Diagnostics ................................................................................................11
Diagnostics Levels .....................................................................................................11
Water Valve Tests......................................................................................................16
S artPu p Testing....................................................................................................16
Recycle, Restart & Hot Bowl Flag ..............................................................................17
Data Download...........................................................................................................21
Fault Codes................................................................................................................22
Wiring Diagra CleanS art.......................................................................................34
Wiring Diagra WashS art.......................................................................................35
User Warnings ...........................................................................................36
Customising...............................................................................................39
CleanS art 685 .........................................................................................................39
WashS art 685..........................................................................................................40
reset options adjustment........................................................................40
CleanS art 685 .........................................................................................................40
WashS art 685..........................................................................................................43

3
S ECIFICATIONS
Electric Supply
Operating Voltage 220/240V AC 50Hz
Current 10 a ps
Wash Motor
Electronically co utated direct drive 3 Phase brushless DC Motor.
Motor Resistance:
Aluminium Stator Per Winding Phase to Phase
Phase 9 19.5 oh s ±
±±
± 10% 39 oh s ±
±±
± 10%
ump Motor 230V AC 50Hz
Pu p otor resistance: Per Winding Phase to Phase
S artPu p 8.1 oh s ±
±±
± 10% 16.2 oh s ±
±±
± 10%
Water Valves
CleanS art 24 volts DC Resistance 61 oh s @ 20°C
WashS art 24 volts DC Resistance 64 oh s @ 20°C
Water Supply
•For best operating conditions the hot water should be approxi ately 60˚C.
The hot water should not exceed 65˚C or the cold water exceed 35˚C.
Te peratures above these ay cause the achine to fault or cause
da age to the achine.
•If you have an uncontrolled water-heating source (e.g. a wet back or solar
heating) you should have a te pering device fitted. This will ensure the hot
water te perature re ains within safe li its. For the ost suitable type of
te pering device we reco end you contact a local plu ber or plu bing
supply erchant.
•Inlet Water Pressure 5psi (35kPa) to 150psi (1MPa) Static.
Note: If using a header tank then the outlet of the header tank must be at
least 2 metres above the top of washer console.
•Mini u flow rate fro the tap, supplying the washer, should be greater
than 6 litres/ in (assu es ½ inch dia eter pipes).

4
•Mini u height of taps to clear the top of the achine is 1150 .
Thermistor
NTC-type te perature sensor Resistance 10,000 oh s @ 25°C
Resistance 12,500 oh s @ 20°C
Lid Lock
Resistance range 63 oh s ±
±±
± 10% at 20°C
Nor ally low voltage, potentially 230V if harness is
grounded on the cabinet
Inner Bowl Weight
LARGE 14.25Kg - 14.75Kg

5
CLEANSMART 685
Size setting
When a otor control odule is replaced the achine when powered on will
display fault code 9 (required to be size set).
To set the size:
Turn the ains on at the supply point and off at the display.
Touch and hold the KEYLOCK and the Spin buttons for 3 seconds
until the LED display shows the current setting of “- - -“ or “685”.
To select the size touch the MORE Button and “685” will display in the
LED display.
To save the setting power off the console with the ower button, your
selection is auto atically saved.
Installation Test
Correct installation of the 685 washer is very i portant to the perfor ance of
the achine especially the dyna ics of the spin cycle. To aid with the
installation an install procedure P/No 421700 is attached on the top of the lid
of each achine, as part of this procedure there is an installation test routine
that checks the water inlet hot & cold, drain and low speed spin of the
achine. The test routine will take approxi ately 3 to 10 inutes depending
on the supply water pressure.
With the console
O
ff
Press & Hold
Key Lock
and
Spin
for 3 Sec.
Size Setting
Mode
With the console
On
Press & Hold
Key Lock
and
Options
for 3 Sec.
Installation
Mode
6
8
5
To select
Machine Size

6
To enter the INSTALLATION TEST:
Turn the power on at the power point and achine on at the console.
Press and hold the KEYLOCK and O TIONS buttons for at least 3
seconds, after which ti e two beeps will sound and the LED display goes
blank.
Press the START AUSE button to start the test, which will take
approxi ately 3 to 10 inutes, at the end of the test if all functions are
working correctly the achine will sound end of cycle beeps and turn off, if
there has been an issue encountered the achine will display the appropriate
user warning at test end.
Show Room Mode
This feature is designed for in store de onstration purposes. So the achine
can draw attention to itself and the different functions can be de onstrated.
In this ode the achine cannot be started.
To select de onstration ode:
Turn the achine on at the ains supply and off at the console.
Press and hold the KEYLOCK & WASH BOOST buttons for 3
seconds.
To return to nor al operation, the ains supply ust be switched off.
With the console
Off
Press & Hold
Key Lock
and
Wash
Boost
for 3 Sec.
Showroom
Mode

7
Diagnostic Mode
To enter the DIAGNOSTIC MODE:
Turn the power on at the ains supply and the achine on at the console.
Press and hold the KEYLOCK and WASHTEM buttons for at least
3 seconds, after which ti e two beeps will sound and the progra selector
light guide flashes at 1Hz.
Diagnostics ode can be entered while the product is running.
With the console
On
Press & Hold
Key Lock
and
Wash
Temp
foe 3 Sec.
Diagnostic Mode

8
WASHSMART 685
Size setting
When a otor control odule is replaced the achine when powered on will
display fault code 9 (required to be size set).
To set the size:
Turn the ains on at the supply and off at the console.
Touch and hold the KEYLOCK and the Spin buttons for 3 seconds until the
LED display shows the current setting of “- - -“or “685”.
To select the size touch the More Button until “685” is displayed in the LED screen.
To save the setting power off the console with the ower button, your selection is
auto atically saved.
Installation Test
Correct installation of the 685 washer is very i portant to the perfor ance of
the achine especially the dyna ics of the spin cycle. To aid with the
installation an install procedure P/No 421700 is attached on the top of the lid
of each achine, as part of procedure there is an installation test routine that
checks the water inlet hot & cold, drain and low speed spin of the achine.
The test routine will take approxi ately 3 to 10 inutes depending on the
supply water pressure.
With the console
O
ff
Press & Hold
Key Lock
and
Spin
for 3 Sec.
Size Setting
Mode
6
8
5
To select
Machine Size
With the console
On
Press & Hold
Key Lock
and
Options
for 3 Sec.
Install
ation
Mode

9
To enter the INSTALLATION TEST:
Turn the power on at the power point and achine on at the console.
Press and hold the “KEYLOCK” and “O TIONS” buttons for at least
3 seconds, after which ti e two beeps will sound and the LED display goes
blank.
Press the START AUSE button to start the test, which will take
approxi ately 3 to 10 inutes, at the end of the test if all functions are
working correctly the achine will sound end of cycle beeps and turn off, if
there has been an issue encountered the achine will display the appropriate
user warning at test end.
Showroom Mode
This feature is designed for in store de onstration purposes. So the achine
can draw attention to itself and the different functions can be de onstrated.
In this ode the achine cannot be started.
To select de onstration ode:
Turn the achine on at the ains supply and off at the console.
Press and hold the KEYLOCK & WASH ADVANCE buttons for 3
seconds.
To return to nor al operation, the ains supply ust be switched off.
With the console
Off
Press & Hold
Key Lock
and
Wa
sh Advance
fro 3 Sec.
Showroom
Mode

10
Diagnostic Mode
To enter the DIAGNOSTIC MODE:
1. Turn the ains on at the supply and on at the console.
2. Press and hold the KEYLOCK and WASHTEM buttons for at
least 3 seconds, after which ti e two beeps will sound.
Diagnostics ode can be entered while the product is running.
With the console
On
Press & Hold
Key Lock
and
Wash Temp
for 3 Sec.
Diagnostic

11
DIAGNOSTICS
In Diagnostics ode the following I/O’s can be operated.
I/O Select Then ress
Toggle Hot Valve
Cold Valve
Detergent Valve
Regular Cycle
Te perature Button
Spin Button
Options Button
Fabric Softener Valve
Wash Boost Valve
Hot Bowl Flag
Heavy Cycle
Te perature Button
Spin Button
Options Button
Toggle S artPu p Drain
S artPu p Recirc Hand Wash Cycle Te perature Button Spin Button
Toggle Recycle (on/off)
Restart (on/off)
Recycle / Restart to EEPROM
Sheets Cycle (C/S)
Easy Iron Cycle (W/S)
Te perature Button
Spin Button
Options Button
S art Tool Opto Download Start/Pause Button
C/S = CleanS art & W/S = WashS art
Diagnostics Levels
Allows various infor ation, to be extracted fro the achine while in
diagnostics, which can be used in both the static, achine idle, and dyna ic,
achine running, ode. There are a total of 45 different levels associated
with the 685 Washer, the ost relevant service levels are listed in the
acco panying table.
While in diagnostics use the “delay start + &/or water level” buttons for
WashS art and “delay start + &/or -” buttons for CleanS art to select the
diagnostics level required
E.g. If diagnostics level 09 (water level in ) is selected, after 1 second the
infor ation that corresponds to level 09 is displayed in the 7seg ent display
1 second later shows 308
d
09
3 08

12
Level Diagnostic info Displayed Level Diagnostic info Displayed
d 00 Last User Warning d 08 Bowl speed
d 01 Last User warning cycle Count d 09 Water level
d 02 Last User warning cycle Position d 10 Bowl float
d 03 Fault Code d 11 Fill level
d 04 Fault code cycle count d 19 Pu p Speed (RPM)
d 05 Fault cycle position d 20 HVDC
d 06 Current Te perature d 21-22 Display SW Version
d 07 Cycle count d 24-25 M/C SW Version
d 00, Last User Warning
The Last User Warning is displayed as a nu ber in the LED display. Use the
chart in the User Warnings section to identify the last user warning.
d 01: Last User Warning Cycle Count
The cycle count at which the last user warning occurred is displayed via the
screen which will display the 100’s, 10’s & 1’s when all 3 seg ents are on
and the 10,000’s & 1,000’s when only 2 seg ents are on with the displayed
output toggling between the 2 screens every 2 seconds.
E.g. For a cycle count of 1010 cycles
2 second later
Represent 100’s, 10’s & 1’s. & 10,000’s & 1,000’s =01,010 cycles
0 1 0
0
1

13
d 02: Last User Warning Wash Cycle osition
The Wash Cycle position of the last user warning is displayed via the screen
Output Displayed
on Screen
Cycle
osition
00
01
02
03
Agitation
04
05 Rinse
06 Spin
d 03: Fault Code of Last Fault (if within the last 8 Wash Cycles)
So eti es referred to as the detailed fault code. The fault data is output via
the display this will relate to a fault code as detailed in the Fault Codes
section. If 000 is displayed then there has been no fault codes occur in the
last 8 cycles.
d 04: Cycle Count at Last Fault
The cycle count at which the last fault occurred is displayed via the screen
which will display the 100’s, 10’s & 1’s when all 3 seg ents are on and the
10,000’s & 1,000’s when only 2 seg ents are on with the displayed output
toggling between the 2 screens every 2 seconds.
E.g. For a cycle count of 1010 cycles
2 second later
Represent 100’s, 10’s & 1’s. & 10,000’s & 1,000’s =01,010 cycles
0 1 0
0
1

14
d 05: Cycle osition at Last Fault
The Wash Cycle position of the last fault is displayed via the screen.
Output Displayed
on Screen
Cycle osition
00
01
02
03
Agitation
04
05 Rinse
06 Spin
d 06: Water Temperature (Degrees C)
The Wash Te perature at the ther istor in
O
C is displayed via the screen
which is ultiplied by 2
d 07: Cycle Count
The total nu ber of Wash Cycles is displayed via the screen which will
display the 100’s, 10’s & 1’s when all 3 seg ents are on and the 10,000’s &
1,000’s when only 2 seg ents are on with the displayed output toggling
between the 2 screens every 2 seconds.
E.g. For a cycle count of 1010 cycles
2 second later
Represent 100’s, 10’s & 1’s. & 10,000’s & 1,000’s =01,010 cycles
Note: The wash cycle count is only incremented at the end of the spin
cycle.
0 1 0
0
1

15
d 08: Bowl Speed (R M)
The current bowl speed displayed in (RPM) via the screen with the thousands
digit ignored.
E.g. for fast spin of 1,009rp the screen will display 009 leaving out the
1,000’s.
Mediu spin of 660rp will display as 660 and slow spin of 330rp
display as 330.
d 09: Water Level
The current water level is displayed in illi etres via the screen.
d 10: Bowl Float
The level at which the bowl floated is displayed in illi etres
d 11: Fill Level
The target fill water level displayed in illi etres.
d 19: ump Speed
The pu p speed is displayed in (RPM) via the display and ust be ultiplied
by 10.
d 20: The High Voltage DC
This will display in the screen the actual high voltage DC rail in the otor
controller
d 21: Display software Version
Major display software version nu ber
d 22: Display software Version
Minor display software version nu ber
d 24: Motor Controller software Version
Major otor controller software version nu ber
d 25: Motor Controller software Version
EEPROM co on ap version nu ber

16
Water Valve Tests
Hot Valve
Select the “Regular” cycle then press the Wash Temp button to activate
the hot valve. To deactivate the hot valve, press the Wash Temp button
again.
Cold Valve
Select the “Regular” cycle then press the Spin button to activate the cold
valve. To deactivate the cold valve, press the Spin button again.
Detergent Valve (C/S only)
Select the “Regular” cycle then press the Options button to activate the
detergent valve. To deactivate the detergent valve, press the Options button
again.
Fabric Softener Valve (C/S only)
Select the “Heavy” cycle then press the Wash Temp button to activate
the fabric softener valve, ensure that the Softener is over filled to create the
siphoning action that e pties the dispenser. To deactivate the fabric softener
valve, press the Wash Temp button again.
Wash Boost / Bleach Valve (C/S only)
Select the “Heavy” cycle then press the Spin button to activate the wash
boost / bleach valve, ensure that the Wash Boost / Bleach is over filled to
create the siphoning action that e pties the dispenser. To deactivate the
wash boost / bleach valve, press the Spin button again.
Smart ump Testing
Drain
Select the “Hand Wash / Delicate” cycle then press the Wash Temp
button to activate the S artPu p in drain ode. To deactivate the
S artPu p, press the Wash Temp button again.

17
Recirc
The recirc can be activated while in diagnostics, fill the inner bowl with
enough water to float it off the spline drive, once the bowl is floating turn off
the water valves and activate the pu p in the recirc ode.
Select the “Hand Wash / Delicate” cycle then press the Spin button to
activate the S artPu p in recirc ode. To deactivate the S artPu p, press
the Spin button again.
Recycle, Restart & Hot Bowl Flag
Hot Bowl flag
If the achine has been filled utilising the hot water valve (i.e. war or hot fill)
and has not had a cold rinse, the electronics will not allow the achine to spin
up too a fast spin speed. It will only allow the spin speed to reach 670 RPM.
To re ove the Hot Bowl flag, Select the “Heavy” cycle and ensure the
Hot Bowl flag is activated, indicated by the Softener (C/S) or Soak (W/S) LED
being on, touch the Options button to unset the flag (LED off). Alternatively
this flag can also be re oved by putting the achine through a co plete final
rinse.
Restart Feature CleanSmart
The 685 CleanS art™ leaves the factory with the RESTART set to ON,
which is indicated in diagnostics ode by selecting the “Sheets” cycle
and ensuring that the No Spin LED is on.
To deactivate the RESTART feature, touch the S IN button which will turn
the No Spin LED off.
When servicing the achine, it is ore convenient to deactivate the
RESTART feature. This will allow any fault in the syste to show up
i ediately it occurs.
With the RESTART feature on: (Factory Default setting)
1. If a fault occurs in the achine, the diagnostic syste will detect it.
However, instead of displaying a fault code i ediately, the achine
will try to recover.
2. If the fault was only of a te porary nature, the achine will continue
and finish the cycle.
3. If there is a continuous fault the achine will try to RESTART a nu ber
of ti es. This process could take up to 8 inutes depending on the

18
type of fault. After this, if the achine still cannot restart, the fault code
is displayed and the achine will beep continuously. The nu ber of
retries will depend on the fault that it has detected, however the
axi u nu ber or retries for any one fault is 32 ti es.
NOTE - This feature is designed as a service aid onl and should be left
ON in the customer’s home. To return to normal operation, and to reset
the RESTART feature to the factor setting, switch the machine off at the
wall or disconnect from the mains suppl .
To identify that the RESTART feature has been activated, refer to the Restart
/ Recycle table.
Recycle Feature CleanSmart
At the end of servicing, the achine ay require an extended test where the
achine can be left to co plete a nu ber of wash cycles. By turning on the
RECYCLE feature, the achine will continuously repeat the wash cycle until
the RECYCLE feature is turned off.
This is indicated in diagnostics ode by selecting the “Sheets” cycle
and ensuring that the Cold Wash Te p LED is off.
To toggle this feature touch the WASH TEM button this will turn the Cold
Wash Te p LED on or off.
NOTE - This feature is designed as a service aid onl and should be
OFF, in the customer’s home. To return to normal operation, and to
return the rec cle feature to the factor setting, switch the machine off
at the wall or disconnect from the mains suppl .
To identify that the RECYCLE feature has been activated, refer to the Restart
/ Recycle table.
Restart Feature WashSmart
The 685 WashS art™ leaves the factory with the RESTART set to ON,
which is indicated in diagnostic ode by selecting the “Easy Iron” cycle
and ensuring that the No Spin LED, is on.
To deactivate the RESTART feature, touch the “Spin Speed” button which
will turn the No spin LED off.
When servicing the achine, it is ore convenient to deactivate the
RESTART feature. This will allow any fault in the syste to show up
i ediately it occurs.
With the RESTART feature on: (Factory Default setting)

19
1. If a fault occurs in the achine, the diagnostic syste will detect it.
However, instead of displaying a fault code i ediately, the achine
will try to recover.
2. If the fault was only of a te porary nature, the achine will continue
and finish the cycle.
3. If there is a continuous fault the achine will try to RESTART a nu ber
of ti es. This process could take up to 8 inutes depending on the
type of fault. After this, if the achine still cannot restart, the fault code
is displayed and the achine will beep continuously. The nu ber of
retries will depend on the fault that it has detected, however the
axi u nu ber or retries for any one fault is 32 ti es.
NOTE - This feature is designed as a service aid onl and should be left
ON in the customer’s home. To return to normal operation, and to reset
the RESTART feature to the factor setting, switch the machine off at the
wall or disconnect from the mains suppl .
To identify that the RESTART feature has been activated, refer to the Restart
/ Recycle table.
Recycle Feature WashSmart
At the end of servicing, the 685 WashS art™ ay require an extended test
where the achine can be left to co plete a nu ber of wash cycles. By
turning the RECYCLE feature on, the achine will continuously repeat the
wash cycle until the RECYCLE feature is turned off.
This is indicated in diagnostics ode by selecting the “Easy Iron” cycle
and ensuring that the Cold Wash Te p LED is off.
To toggle this feature touch the “Wash Temp” button this will turn the Cold
Wash Te p LED on or off.
NOTE - This feature is designed as a service aid onl and should be
OFF, in the customer’s home. To return to normal operation, and to
return the rec cle feature to the factor setting, switch the machine off
at the wall or disconnect from the mains suppl .
To identify that the RECYCLE feature has been activated, refer to the Restart
/ Recycle table.

20
Restart / Recycle Table
The 685 washer uses the “Wash Te p Cold” LED and the “No Spin” LED to
indicate the Status of the Restart and Recycle features.
The table below explains the state the achine is in when the achine is
powered off at the console but on at the ains supply.
Restart on LEDs: Off (Factory
Default) Recycle off
Restart off Wash Te p & Spin LED:
Flashing. Recycle on
Restart on Wash Te p LED:
Flashing. Recycle on
Spin LED: Flashing Restart off
Recycle off
Restart / Recycle Features ermanently rogramed
It is possible for the Restart Feature to be disabled, or the Recycle Feature to
be enabled, or a co bination of both to be per anently progra ed into the
e ory of the electronics so that in the event of a power cut the electronics
will re e ber the setting.
The factory settings are:
•Restart is enabled (No Spin LED on)
•Recycle is disabled (Cold Wash Te p LED off)
If a achine is encountered with the Restart/Recycle features not set to the
factory defaults, the achine ust be re-progra ed using following steps;
1. Enter DIAGNOSTIC MODE; turn the power on at the power point and
on at the console. Press and hold the KEYLOCK and WASH
TEM buttons for at least 3 seconds.
2. Select Sheets Cycle (CleanS art) or Easy Iron cycle
(WashS art) and reset the restart and recycle to their default settings.
3. To save the settings to the EEPROM touch the Options Button