Fisher & Paykel ecosmart GWL11 Mounting instructions

New Zealand Australia USA Canada Europe Asia Pacific
GWL11
Installation instructions and
User guide
EN
Clothes Washer
Instructions d’installation
et mode d’emploi
FR
Lave-linge

2
Please Note: To obtain maximum efficiency, your Ecosmart washer has the ability to learn and
adapt to the local environment. This may take several wash cycles, therefore maximum energy
efficiency may not be achieved until a number of wash cycles have been completed. This
usually takes about 5 cycles.
As an ENERGY STAR® Partner Fisher & Paykel Limited has determined
that this product meets ENERGY STAR® guidelines for energy efficiency.
WARNING
Electric Shock Hazard
Read and follow the IMPORTANT SAFETY INSTRUCTIONS
outlined in this User Guide before operating this appliance,
pages 11–13.
Failure to do so can result in death, electric shock, fire or injury
to persons.
English Page 2 – 38
Français Page 40 – 67

3
EN
Contents
Installation Instructions 5
Important Safety Instructions 11
How to get Started 14
About your Ecosmart
How your Ecosmart Works 16
Lid Lock 17
Wash Cycles and Options
The Wash Progress Lights 17
The Wash Cycles, Wash Options 18
Softener Rinse, Soak, Time Saver 19
Water Levels 20
Spin Hold, Delay Start, Clothes Care Safeguards 21
Customizing the Wash Cycle, Favorite Cycle 22
Washing Bulky Items, Washing Woollens, Cold Water Washing 23
Before You Wash
Sorting and Loading 24
Bleach 25
Fabric Softener 25
Scrud 25
Changing Pre-Set Options
Option Adjustment Mode 26
Out of Balance Recovery Routine 28
Auto Water Fill Level 28
End of Cycle Beeps 29
Default Rinse Options 29
Volume of Water used in the Shower Rinse 29
Controlled Cold 29
Caring for your Ecosmart
Care and Cleaning 30
Products that might Damage your Ecosmart 31
Ecosmart Sounds and Beeps 31
Automatic Lint System 31
If your Ecosmart Beeps for Help 32
Service 33
Operating Problems 34
Wash Problems 35
Limited Warranty 36

4
Important!
It is important that the User Guide should be retained with the appliance for future
reference. Should the appliance be sold or transferred to another owner, always ensure
that the User Guide is left with the appliance in order that the new owner can familiarize
themselves with the appliance and the relevant warnings.
Congratulations on purchasing a new Fisher & Paykel washing machine. We are very proud of
our washers and trust they will serve you well for many years.
At Fisher & Paykel we aim to provide innovative products that are simple to use, ergonomic and
energy efficient. Thousands of tonnes of washing and 70 years of laundry experience have been
programmed into your washing machine to help give you the best possible performance.
We hope you enjoy your new washing machine,
we have certainly enjoyed designing it.

5
Important!
Observe all governing codes and ordinances.
Installation requirements
Location
Your washer must be installed on firm flooring to minimize vibration during spin cycles.
Concrete flooring is best, but wood base is sufficient providing the floor support meets FHA
standards.
Your washer should not be installed on rugs or exposed to the weather.
Plumbing
Water Temperature
Your cold water should not exceed 95˚F (35˚C) or your hot water exceed 150˚F (65˚C).
Temperatures above this may damage your washer.
Shut Off Valves
Both hot and cold shut-off valves (faucets) should be available in the laundry area.
Drain
Water may be drained into a standpipe or set tub. The standpipe must be 1
1
/ 2 ” (38mm)
minimum interior diameter and must be open to the atmosphere.
Electrical
This appliance must be supplied with 110V – 120V, 60Hz electrical supply and connected to an
individual, properly grounded branch circuit, protected by a 15 or 20 amp circuit breaker or time
delay fuse.
WARNING
Electric Shock Hazard
Read and follow the IMPORTANT SAFETY INSTRUCTIONS
outlined in this User Guide before operating this appliance,
pages 11–13.
Failure to do so can result in death, electric shock, fire or injury
to persons.
Installation Instructions
Before you begin – read these instructions completely and carefully.
EN

6
Installation Instructions
Specifications
Model All models
Depth 251/2” (650mm)
Width 251/2” (650mm)
Height to top of console 40”- 413/4” (1020-1060mm)
Height lid open 55”- 563/4” (1400-1440mm)
Inlet water pressure
Max 150 psi (1MPa)
Min 5 psi (34kPa )
Standpipe Height
33 1/2” to 78”
Height
Lid Clearance
Allow for
adjustable
feet
Depth
Width
Dimensions
Faucet end of hose
Washer end of hose

7
EN
Installation Instructions
Step 1
Remove Bottom Packer
1. Remove outer packaging.
2. Tilt the machine backwards and walk the machine off
the bottom packer. The plastic bottom packer can now
be removed.
CAUTION!
Operating the machine when the bottom packer is
in place can result in damage to the machine.
Step 2
Removing Basket Packer and Accessories
1. Lift the lid and remove cardboard basket packer from
the top of the washer basket.
2. Keep the bottom packer and basket packer in case
they are required for future transit.
3. Remove hoses, accessories and installation pack.
The installation pack contains the following:
4 rubber inserts for the leveling feet
1 drain hose guide
Step 3
Drain Hose
1. Carefully pull the drain hose out from the back of
the washer by pulling the exposed part of the hose
downwards and then out.
2. The hose guide is used to guide the drain hose over the
tub or standpipe. It MUST be fitted to the drain hose.
To prevent siphoning the drain hose should not extend
more than 3/4” (20mm) from the end of the guide.
If necessary, the drain hose can be trimmed to length.
3. Place the drain hose in the laundry tub or standpipe.
Note:
In multi-storey apartments or any upper floor installation,
the machine should be installed on a drained floor.
Check that the tub or standpipe is free from lint or
other obstructions before operating the washer.
In basement installation do not exceed a standpipe
height of (78”).
Basket packer
Pull hose
through guide
3/4”
(20mm)

8
Installation Instructions
Step 4
Inlet Hoses
1. Install hoses with the straight end (with filters)
fitted to the faucets.
2. Install elbow ends onto washing machine (inlet
valves are marked on the back of the machine
H=hot, C=cold)
Note: If there is a cold water supply only, an inlet
valve cap (available from Fisher & Paykel) MUST
be connected to the hot valve. The cap prevents
water leaking from the hot valve.
Step 5
Leveling the Washer
1. Insert the four rubber leveling feet inserts into the
feet on the base of the washer. (See diagram 1).
2. Move the washer into its final position. We suggest
a minimum clearance of 1” (25mm) on each side for
ease of installation. (See diagram 2).
3. Turn on water and check hose connections for leaks.
Check that there are no kinks in the hoses.
4. It is IMPORTANT to level the washer to ensure
proper performance during spin.
Adjust the feet by unscrewing/screwing to make
sure the washer is level and cannot rock.
5. Use the walls and adjacent counter tops as a sight
guide to check to see if washer appears level.
Readjust the feet if necessary.
6. Open the lid and check the washer basket to see
that it sits slightly forward of centre. (See diagram 3).
Diagram 3
Correct
adjustment
Incorrect
adjustment
Diagram 1
Adjustable feet
Rubber insert
1” (25mm) 1” (25mm)
Diagram 2
1. Faucet
end of
hose
2. Washer
end of
hose

9
EN
Installation Instructions
8. Close the lid. Visually check that the lid and topdeck are aligned. If not aligned, adjust the feet
again until the lid and topdeck match.
Step 6
Operation
1. Turn faucets on. Check for leaks, noise, vibration, correct water temperatures and proper
operation in spin. Check that the lid locks during spin.
2. Turn hot and cold water faucets off when washer is not in use.
Special Instructions
1. The washer may give warning signals when low water pressure, or drain problems are
encountered. See ‘If your Ecosmart beeps for help’ (page 32).
If further help is needed concerning this appliance, refer to Service, page 33.
Lid Alignment
Lid
Lid
Lid
Topdeck
Topdeck
Topdeck
Wind left foot down
(out) to correct
Wind right foot down
(out) to correct

10
Installation Instructions
Special Requirements for Alcove or Closet Installation
The minimum ventilation clearance between the washer and adjacent walls or other surfaces is:
1” (25mm) minimum either side and front
3” (75mm) minimum rear
Consideration must be given to providing
adequate clearance for installation and servicing.
The minimum vertical space required from floor
to overhead shelves, cabinets, ceilings etc is 59”
(1500mm).
Closet doors must be louvered or otherwise
ventilated and have at least 60 square inches open
area for a washer only, or if the closet contains both
a washer and dryer, doors must contain at least 120
square inches of open area equally distributed.
CAUTION!
Do not install this appliance in a closet with a solid door.
Mobile Home Installation
Installation must conform to the STANDARD FOR MOBILE HOMES, ANSI A119.1 and NATIONAL
MOBILE HOME CONSTRUCTION & SAFETY STANDARDS ACT OF 1974 (PL93-383).
Grounding Instructions
This appliance must be grounded. In the event of malfunction or break down, grounding will
reduce the risk of electric shock by providing a path of least resistance for electric current. This
appliance is equipped with a cord that has an equipment-grounding conductor and a grounding
plug. The plug must be plugged into an appropriate outlet that is properly installed and
grounded in accordance with all local codes and ordinances.
WARNING!
Improper connection of an equipment-grounding conductor can result in a risk of electric shock.
Check with a qualified electrician or serviceman if you are in doubt as to whether the appliance is
properly grounded.
Do not modify the plug provided with the appliance – if it will not fit the outlet, have a proper
outlet installed by a qualified electrician.
Specification subject to change without notice.
Louvered door
Washer & Dryer
60 Sq. In
(388 Sq. cm)
60 Sq. In
(388 Sq. cm)

11
EN
Important Safety Instructions
Read all safety information before using
Many washers are located near a gas dryer or a water heater in the home.
What to do if you smell gas
DO NOT try to light any appliance.
DO NOT touch an electrical switch; do not use any phone in your building.
Clear the room, building or area of all occupants.
Immediately call your gas supplier from your neighbor’s phone.
Follow the gas suppliers instructions.
If you cannot reach your gas supplier, call the fire department.
Water Heater Safety
Under certain conditions Hydrogen gas may be produced in a water heater that has not been
used for two weeks or more.
HYDROGEN GAS CAN BE EXPLOSIVE UNDER THESE CIRCUMSTANCES.
If the hot water has not been used for two weeks or more, prevent the possibility of damage or
injury by turning on all hot water faucets and allowing them to run for several minutes before
using any electrical appliance which is connected to the hot water system. This will allow any
hydrogen gas to escape. Since the gas is flammable, do not smoke or use an open flame or
appliance during this process.
WARNING
Fire Hazard
For your safety the information in this manual must be
followed to minimize the risk of fire or explosion or to prevent
property damage, personal injury or loss of life.
Do not store or use gasoline or other flammable vapors and
liquids in the vicinity of this or any other appliance.
Installation and service must be performed by a qualified
installer, service agency or the gas supplier.

12
Important Safety Instructions
Safety Precautions:
Read all instructions before using the appliance.
Use this appliance only for its intended purpose as described in this User Guide.
This washer must be properly installed and located in accordance with the Installation
Instructions before it is used.
Properly ground to conform with all governing codes and ordinances.
Follow details in the Installation Instructions.
Do not install or store washer where it will be exposed to temperatures below freezing or
exposed to the weather.
Connect to a properly rated, protected and sized power supply circuit to avoid electrical
overload.
Connect to adequate plumbing and drain facilities as described in the Installation Instructions.
Turn off water faucets when the washer is not in use to relieve pressure on hoses and valves and
to minimize leakages if a hose or valve should break or rupture.
Do not repair or replace any part of the appliance or attempt any servicing unless specifically
recommended in this User Guide or in published user repair instructions that you understand,
and have skills to carry out.
When disconnecting the appliance pull by the plug rather than the cord or junction of cord to
avoid damage to the cord or junction of the cord and plug.
Make sure that the cord is located so that it will not be stepped on, tripped over or otherwise
subject to damage or stress.
Keep all laundry aids (such as detergents, bleach, fabric softener, etc.) out of the reach of
children, preferably in a locked cabinet. Observe all warnings on container labels to avoid
personal injury.
Do not tamper with the controls.
Keep the area around/underneath your appliance free from the accumulation of combustible
materials, such as lint, paper, rags, chemicals, etc.
Keep the floor around your appliance clean and dry to reduce the possibility of slipping.
Never reach into the washer if the basket or agitator is moving.
WARNING
Electric Shock Hazard
Follow the safety precautions outlined in this User Guide.
Failure to do so can result in death, electric shock, fire or injury
to persons.

13
EN
Important Safety Instructions
Before loading, unloading or adding clothes, press START/PAUSE and wait until the machine has
completely stopped before opening the lid.
Close supervision is necessary if this appliance is used by or near children. Do not allow children
to play inside, or with this appliance or any discarded appliance.
Dispose of discarded appliances and shipping/packing materials properly. Before discarding a
washer, or removing from service, remove the washer lid.
Do not leave the washer lid up during the cycle. This will stop the spin action and prevent
completion of the cycle. To restart, close lid and press START/PAUSE.
Do not wash or dry articles that have been cleaned in, washed in, soaked in, or spotted with
combustible or explosive substances (such as wax, oil, paint, gasoline, degreasers, dry-cleaning
solvents, kerosene, etc.) which may ignite or explode. Do not add these substances to the wash
water. Do not use these substances around your washer and/or dryer during operation, as they
give off vapors that could ignite or explode.
The laundry process can reduce the flame retardancy of fabrics. To avoid such a result, the
garment manufacturer’s care instructions should be followed very carefully.
Do not mix chlorine bleach with ammonia or acid such as vinegar and/or rust remover. Mixing
can produce a toxic gas which may cause death.
Never climb on or stand on the washer top or lid.
Do not wash fibreglass articles in your washer. Skin irritation could result from the remaining
particles that may be picked up by clothing during subsequent washer use.
To minimize the possibility of electric shock, unplug this appliance from the power supply or
disconnect the washer at the household distribution panel by removing the fuse or switching
off the circuit breaker before attempting any maintenance or cleaning.
Note: Pressing the POWER button does NOT disconnect the appliance from the power supply,
even though the lights are out.
Do not operate this appliance if it is damaged, malfunctioning, partially disassembled or has
missing or broken parts, including a damaged cord or plug.
Do not operate this appliance if the lid has been incorrectly fitted.
If you are using an extension cord or a portable electrical outlet device (eg mulit-socket outlet
box), ensure that it is positioned so that it does not come into contact with water or moisture.
SAVE THESE INSTRUCTIONS

14
How To Get Started
Remove the fabric softener dispenser.
Place load evenly around the agitator.
A. Detergent
Follow the instructions on the detergent package.
Use the mark on the agitator, nearest to the top of
the clothes, as a guide to the correct amount of
detergent to use.
Pour the detergent down the center of the
agitator stem.
Replace the fabric softener dispenser, as this stops
articles falling down the center of the agitator.
B. Bleach
If you wish to use bleach:
Use half the recommended dose of bleach.
Dilute bleach and pour carefully down the
inner surface of the agitator stem, in-line with
the fins. (Refer to Bleach page 25).
Select the Softener Rinse Option. This will
ensure that any residual bleach is well cleared
out of your washer.
D
E

15
EN
C. Fabric Softener
If you wish to use fabric softener, place it
in the dispenser on the top of the agitator.
Select the Softener Rinse option so that
the softener will be dispensed correctly
into the final rinse. (Refer to fabric
softener page 19 and 25).
D. Power
Turn your Ecosmart on by pressing the POWER button.
E. Wash Cycle
Close the lid and press your chosen wash cycle.
F. Wash Options
Select the wash temperature and other wash options. (Refer to pages 18–23).
G. Start
Press START/PAUSE to start the machine.
If you wish to stop your Ecosmart
Press START/PAUSE.
Wait until the machine has fully stopped, and the lid lock light is off, before opening the lid.
For best fabric and color care remove your clothes as soon as the cycle has finished
F
G

16
About Your Ecosmart
How Ecosmart Works
The Fisher & Paykel Ecosmart’s ‘2 in 1’ wash system gives you the best of both worlds. Using a
combination of front loader and top loader wash systems, the Ecosmart gives exceptional wash
results while using up to 50% less hot water*, and, at the same time, taking better care of your
clothes than a conventional top load washer.
Phase 1 – Eco Active Wash
Front Loader Type Wash
The Ecosmart fills the bowl, at the selected
temperature, with just enough water so that the
clothes are 100% saturated.
This small amount of sudsy water is circulated through
the clothes, up the specially designed portal and back
onto the clothes with a waterfall effect.
The chemical action provided by a small amount of water,
combined with detergent, rapidly targets soil and stains
at fiber level, boosting soil removal and accelerating the
wash process.
Phase 2 – Top Loader Type Wash
After 4 minutes, your Ecosmart will fill with just enough
cooler water to suspend the soil in solution. Agitation
will then begin, moving soil away from the clothes.
Because of its head-start, the wash requires less
agitation than a conventional top loader wash.
Unique Fisher & Paykel Shower Rinse
*CEE, March 2002

17
EN
About your Ecosmart
Lid Lock
Your Ecosmart has a lid lock. This ensures the lid cannot be
opened during hazardous parts of the cycle, providing added
safety for you and your family.
The lid lock light (above the start/pause button) comes on
when the lid is locked to tell you when you cannot open the lid.
If the lid lock light is flashing the lid lock is in the process of locking or unlocking (i.e. while the
machine coasts down or start/pause has been pressed). During this stage the lid still cannot
be lifted.
Keep children away from the machine during the fill and agitate stage of the cycle, especially
when using hot water, as the lid can be opened and the machine will not stop.
If the lid is left open, the machine will be unable to lock and the cycle will be halted. The
machine will beep and the lid lock light will flash until the lid is closed and the
START/PAUSE button is pressed
Do not put anything down the slot in the top deck of your machine.
Do not try to disable the lid lock..
Wash Cycles and Options
The Wash Progress Lights
The wash progress lights show all the tasks your Ecosmart will complete during the wash cycle.
As each task is completed a light goes out, so you can tell at a glance how far the cycle has to go.
Advancing the Wash Cycle
To shorten the wash time, to rinse and spin only, or to spin only:
1. Select the wash cycle.
2. Press ADVANCE repeatedly until only the right
number of lights remain on.
3. Press START/PAUSE.
Note: The wash consists of two parts. The first
amber light is essential for all washes except
Permanent Press, therefore, you can only advance
through the green lights, not the amber.

18
Wash Options
When you press POWER to turn on your Ecosmart, it wil automatically select a:
REGULAR wash cycle
WARM wash temperature
AUTO water level
FAST spin speed
Each of these wash options can be altered to suit
your wash needs. The following pages explain each
of the wash options and how to use them.
In the following diagrams:
() = light is on
() = light is off
To select Wash Options
1. Select wash cycle.
2. Use the up or down arrows, or the options button,
to select the wash options you want to use.
3. Press START/PAUSE.
Note: Two lights are used to
show warm/hot and warm/cold
wash temperatures.
* Does not include fill times.
Heavy Duty Regular Delicate Wool
Washables
Permanent
Press
Eco Active Wash* 4 min 4 min 4 min 4 min -
Agitate Time* 12 min 9 min 6 min 3 min 9 min
Wash Action Heavy Duty Regular Delicate Delicate Regular
Wash Temp warm warm warm/cold warm/cold warm/cold
Rinse cold
shower
rinse
cold
shower
rinse
spray rinse
+
cold
deep rinse
spray rinse
+
warm/cold
deep rinse
spray rinse
+
cold
deep rinse
Spin Speed Fast Fast Slow Medium Slow
Spin Time 6 min 6 min 4 min 6 min 2 min
Wash Cycles and Options
HEAVY DUTY For heavily soiled and heavy duty fabrics.
REGULAR For medium to lightly soiled cottons, linens, work and play clothes.
DELICATE For lingerie and special-care fabrics with light soil.
WOOL WASHABLES Specially designed for normally soiled knits and machine washable woollens.
PERMANENT PRESS A more traditional wash for synthetics, blends, and/or delicate fabrics with
normal soil and clothes which wrinkle easily.
The Wash Cycles

19
EN
Wash Cycles and Options
Softener Rinse
We recommend the use of softener dryer sheets because
liquid fabric softener has been known to cause an unpleasant
build-up inside washing machines. (Refer to Scrud page 25).
Use the SOFTENER RINSE option:
If you use liquid fabric softener
If you use bleach
This option changes the rinse to include a spray and deep
rinse, so that the fabric softener will be dispensed correctly,
and the machine sump will be thoroughly cleaned of bleach.
Some wash loads are better washed using a cycle with a
deep rinse. For instance, garments that have a lot of sand or
sawdust in them, or garments where the color still runs. For
these loads select the SOFTENER RINSE option, as this will
change the rinse to include a deep rinse.
Soak
When you select SOAK your Ecosmart will stop at the end of
wash and soak for 2 hours before completing the rinse and
spin. During soak your washer will agitate for a few seconds
every minute.
Time Saver
TIME SAVER allows you to shorten the wash cycle for lightly
soiled clothes. Selecting this option reduces the wash and
spin times.
Time Saver can be turned on or off at any time during the
cycle.

20
Wash Cycles and Options
Water Levels
Auto Water Level
Your Ecosmart can automatically select the appropriate
water level for the load.
1. Place your clothes in the machine, and press Power.
2. Select wash cycle (select Auto water level if not
automatically selected)
3. Press START/PAUSE
During fill the machine will pause occasionally to sense
the water level. The machine will check if the water
level is correct by using a series of two different agitate
strokes. (This may take over a minute). If it detects that
the water level is not enough, it will fill with more water
and re-check the level.
When washing an unusual load eg. large bulky
garments, pillows, we recommend you manually
select the water level and select the Delicate cycle.
Manually select the water level if there is already water
in the machine.
For a large bulky load, or large single item (eg.
comforter) push the load down after the first fill.
Manual Water Level Selection
The agitator has five levels marked on its stem that can
be used to help you select the correct water levels.
Select the correct water level by using the mark nearest
to the top of the clothes.
The levels marked on the agitator do not correspond
exactly to the level of water. They indicate the level of
dry clothes suitable for the water level.
Your Ecosmart may occasionally add water during
agitation. This is to maintain the water level due to the
release of air trapped in the garments.
Out of balance loads, tangling or splashover can be
caused by selecting a water level that is too high.