Fitbit Zip Charge User manual

Product Manual
Version 1.1

Table of Contents
Getting Started ................................................................................................... 1!
What’s in the box....................................................................................................................................1!
What’s in this document......................................................................................................................1!
Setting up your Fitbit Charge ...........................................................................2!
Setting up your tracker with your mobile device .....................................................................2!
Setting up your tracker with a Mac or PC....................................................................................2!
Mac & PC requirements...................................................................................................................2!
Downloading Fitbit Connect.........................................................................................................2!
Installing and pairing your Charge..............................................................................................2!
Syncing wirelessly using your computer..................................................................................3!
Getting to know your Fitbit Charge.................................................................4!
Wearing your Charge.......................................................................................................................... 4!
How to put on your Charge.......................................................................................................... 4!
Wearing on your dominant vs. non-dominant wrist........................................................... 6!
Using your Charge in wet conditions ....................................................................................... 6!
Battery life and charging ................................................................................................................... 6!
Care instructions ....................................................................................................................................7!
Tracking with Fitbit Charge ..............................................................................8!
Tracking sleep.........................................................................................................................................8!
Tracking goals.........................................................................................................................................8!
Tracking exercise.................................................................................................................................. 9!
Starting and using exercise mode ............................................................................................. 9!
Ending exercise mode ...................................................................................................................10!
Using Silent Alarms ........................................................................................... 11!
Setting silent alarms ............................................................................................................................ 11!

Dismissing silent alarms ..................................................................................................................... 11!
Receiving Call Notifications ............................................................................ 12!
Enabling call notifications ................................................................................................................ 12!
Managing call notifications .............................................................................................................. 12!
Using your Fitbit.com Dashboard................................................................... 13!
Browser requirements ....................................................................................................................... 13!
Using your dashboard........................................................................................................................ 13!
Device info ......................................................................................................................................... 13!
Managing your tracker from Fitbit.com.................................................................................. 13!
Updating Fitbit Charge .................................................................................... 15!
Restarting your Fitbit Charge ......................................................................... 16!
Fitbit Charge General Info & Specifications ................................................. 17!
Sensors and motors............................................................................................................................ 17!
Battery ..................................................................................................................................................... 17!
Memory.................................................................................................................................................... 17!
Size............................................................................................................................................................ 18!
Environmental conditions ................................................................................................................ 18!
Help ........................................................................................................................................................... 18!
Return policy and warranty ............................................................................................................. 18!
Regulatory & Safety Notices ........................................................................... 19!
USA: Federal Communications Commission (FCC) statement ......................................... 19!
Canada: Industry Canada (IC) statement................................................................................... 19!
European Union (EU) ........................................................................................................................20!
Australia and New Zealand.............................................................................................................20!
Mexico...................................................................................................................................................... 21!
Israel.......................................................................................................................................................... 21!
South Africa ........................................................................................................................................... 21!
South Korea ........................................................................................................................................... 21!

Singapore............................................................................................................................................... 22!
Taiwan..................................................................................................................................................... 22!
Russia ...................................................................................................................................................... 23!
United Arab Emirates........................................................................................................................ 23!
Safety Statement................................................................................................................................ 23!
Important safety instructions......................................................................................................... 23!
Cautions ............................................................................................................................................. 23!
Care and wearing tips...................................................................................................................24!
Built-in battery precautions and information ......................................................................24!
Disposal and Recycling Information............................................................................................ 25!

1
Getting Started
Welcome to Fitbit Charge, the high-performance wristband tracker that helps you
meet your fitness goals.
What’s in the box
Your Fitbit Charge Wireless Activity + Sleep Wristband box includes:
Charge wristband
Charging cable
Wireless sync
dongle
What’s in this document
This manual gets you started quickly setting up your tracker. Setup ensures that your
tracker can synchronize its data with Fitbit.com or the Fitbit mobile app, where you
can get detailed information on your stats, view historical trends, log food, and much
more. As soon as setup is complete you’re ready to start moving.
The remainder of the manual walks you through every function on your Charge and
also explains how to keep your tracker up to date with free firmware updates.
Throughout the manual you’ll notice that for tasks that can be done on the Fitbit.com
dashboard or the Fitbit mobile app, only the Fitbit.com instructions appear—if you
have the Fitbit app for iOS, Android, or Windows Phone, you can easily find the
comparable task in the app without needing tap-by-tap instructions here. That said,
everything you need to know about our mobile apps can be found in our articles at
https://help.fitbit.com. Just select Charge and then browse the iOS, Android, or
Windows Phone categories.
The manual concludes by explaining how to restart your Charge in the event you
encounter difficulty with your tracker. All other troubleshooting suggestions, as well
as detailed information about how Fitbit trackers and services work, can be found in
the articles at https://help.fitbit.com. Just select Charge and then pick from a
category to browse, or enter a search term to find something specific. Do us a favor
and rate the articles you read—it’s how we know we’re getting you the right
information at the right time!

2
Setting up your Fitbit Charge
You can set up your Charge using the Fitbit app for iOS, the Fitbit app for Android,
the Fitbit app for Windows Phone, or your computer.
Setting up your tracker with your mobile device
Over 120 mobile devices that support Bluetooth 4.0 technology allow you to set up
and wirelessly sync your Charge. To see if your mobile device is compatible for
syncing with your Charge, visit www.fitbit.com/devices. If your device is listed, you
can then download our free iOS, Android, or Windows Phone apps and follow the
installation process in the app.
Even if your mobile device is not compatible for syncing via Bluetooth 4.0, you can
still use the Fitbit app to view your data and track your progress; you’ll just need to
set up and sync your data using a Mac or PC.
Setting up your tracker with a Mac or PC
To set up your Charge using your computer, you’ll first install Fitbit Connect. Fitbit
Connect is the software application that connects (“pairs”) your Charge to your
Fitbit.com dashboard and services. It lets you synchronize your data to the
dashboard where you can view your stats in detail, log food, and more.
Mac & PC requirements
Software
Mac OS 10.5 or later
Internet Connection
Hardware
USB port
Software
Windows Vista, 7, 8
Internet Connection
Hardware
USB port
Downloading Fitbit Connect
1. Plug in your dongle and have your charged tracker nearby.
2. Go to http://www.fitbit.com/setup.
3. Verify that your computer type (Mac or PC) is highlighted, then click the
Download Here button that appears below the image of your tracker.
Installing and pairing your Charge
1. Go to the folder containing the file you downloaded and look for the
installation program:

3
-For Mac: Install Fitbit Connect.pkg
-For Windows: FitbitConnect_Win.exe
2. Double-click the file name to start the installation process.
3. Follow the onscreen instructions to complete setup and pair your Charge with
your Fitbit.com dashboard. You’re ready to start stepping.
Syncing wirelessly using your computer
Now that Fitbit Connect is installed, your Charge will automatically and wirelessly
sync every 20 minutes or so if the following requirements are met:
•The tracker has new data to upload
•Your computer is powered on, awake, and connected to the Internet
•Your wireless sync dongle is inserted into a USB port and recognized by the
computer
•Your Charge is charged and within 15-20 feet of your computer
You can manually sync your Charge by clicking the Fitbit Connect (located near the
date and time on your computer) and selecting Sync Now.

4
Getting to know your Fitbit Charge
Wearing your Charge
Your Charge is designed to be most accurate when worn on your wrist. Though it will
track stats such as steps and floors when placed in a pocket or backpack, it is most
accurate on the wrist.
How to put on your Charge
1. Put on the wristband so the screen is closest to the outside of your wrist and
facing you.
2. Align both ends of the wristband so they are directly overlapping each other
with the clasp over the two holes that best fit your wrist.
3. Squeeze both the clasp and the wristband between your thumb and forefinger
until you hear a soft click.

5
You’ll know your Charge wristband is securely fastened if both pegs on the clasp are
fully inserted.
NOTE: If you’re having trouble, try securing the wristband off your wrist to get a feel
for how it securely clasps and then try again on your wrist.

6
Wearing on your dominant vs. non-dominant wrist
To get the most accurate reading from your Charge, configure whether you are
wearing the wristband on your dominant or non-dominant wrist. Your dominant wrist
is the one you use for most day-to-day activities, such as writing or throwing a ball.
To configure this setting:
1. Log in to Fitbit.com.
2. Click the gear icon in the top-right corner of the dashboard.
3. Click Settings.
4. Find and edit the Dominant Wrist setting.
5. Sync your Charge to send the change to your tracker.
Using your Charge in wet conditions
Your Charge is water resistant, which means it is splash and rain proof and can stand
up to even the sweatiest workout. Give your tracker a break while showering or
swimming and dry it thoroughly after getting it wet.
Battery life and charging
Your Charge contains a rechargeable lithium-polymer battery.
With normal use, your fully charged Charge should last about 7 to 10 days before
needing a charge. You can check the level of your battery by logging into Fitbit.com
and clicking the gear icon on the top-right corner of the page or looking at the
mobile app.
When you press the button on your Charge to cycle through your stats, the first
screen will show a battery if there is approximately one day or less of battery life
remaining.

7
To charge your Charge, plug the charging cable into the USB port on your computer
and plug the other end into the port on the back of the Charge.
Care instructions
Regularly clean your band—especially after sweating or exposing your skin to
substances like soaps and lotions that can get trapped beneath the band. For more
instructions on caring for your band, see https://www.fitbit.com/productcare.
We also recommend occasionally cleaning the charging contacts on the back of your
tracker. They can become obstructed by microscopic dirt or debris that prevents
them from making a good connection to the charger. Use a toothpick or toothbrush
to clean the charging contacts; do not scrape them with anything metal. Scraping
may damage the plating and result in corrosion.

8
Tracking with Fitbit Charge
Your Charge tracks:
•Steps taken
•Distance traveled
•Floors climbed
•Calories burned
•Active minutes
•Hours slept
•Quality of sleep
NOTE: Active minutes do not appear on the display; you can see them on your
dashboard and in the mobile app.
To scroll through your stats simply press the button on the side of your Charge.
You’ll see the time followed by an icon and stat in turn. If you have an alarm set, your
display will also show the next alarm time.
Steps Distance Floors Calories
Tracking sleep
Your Charge automatically tracks the hours you sleep and your movement during the
night to help you understand your sleep quality.
To view last night’s sleep summary, log into Fitbit.com and view the sleep tile on the
dashboard or go to Log > Sleep.You can also view your sleep summary on your
mobile dashboard if you’re using the Fitbit app for iOS, Android, or Windows phone.
Note that after waking up in the morning and syncing your tracker it can take up to
an hour for your sleep log to appear.
Tracking goals
Your Charge is designed to track your progress towards a main goal that you define
on your Fitbit.com dashboard. The goal can be set for steps taken, distance traveled,
calories burned, or floors climbed. A progress bar below your goal keeps you
motivated throughout the day. When you reach your goal, Charge will vibrate and
flash to celebrate.

9
To choose the specific goal you want to track:
1. Log in to your Fitbit.com dashboard.
2. Click the gear icon in the top-right corner of the page.
3. Click Settings.
4. Find and edit the Daily Goal Progress setting.
5. Sync your Charge to send the new goal to your tracker.
Once you’ve chosen which goal you want to track, you can set a specific value for
that goal on the Fitbit.com dashboard page or using the Fitbit app for mobile. For
example, instead of the default 10,000 steps per day, you may want your goal to be
15,000 per day. To change your goal value using your dashboard:
1. Log into your Fitbit.com dashboard.
2. Find the tile that corresponds to your goal.
3. Click the gear icon in the lower left corner of the tile.
4. Change your Daily Goal value.
5. Sync your Charge to send the new goal value to your tracker.
Tracking exercise
As mentioned above, your Charge automatically tracks several stats throughout the
day. Using the exercise mode feature, you can choose to track stats for a specific
activity as well.
For example, if you put your tracker in exercise mode and go for a run, you can view
stats measured for that run, such as calories burned or steps taken. When you end
exercise mode at the end of the run and sync your data, you’ll see an entry for a
“Workout” exercise on your dashboard. The entry provides a summary of the
activity's stats as well as a minute-by-minute graph.
Starting and using exercise mode
To use exercise mode:
1. Press and hold the button until a stopwatch icon appears. The timer starts
counting immediately and elapsed time is displayed.
2. To view stats being tracked during the exercise, press the button to advance
through the stats, which are displayed in the following order:
•elapsed time
•calories burned
•steps taken
•distance covered
•floors climbed
•time of day

10
Ending exercise mode
When you finish the activity, press and hold the button to end exercise mode.
Elapsed time will appear for about 4 seconds and then your Charge returns to all-day
mode. When you sync your Charge, your exercise data is uploaded to your
Fitbit.com dashboard.

11
Using Silent Alarms
Your Charge can gently vibrate to wake or alert you with its silent alarm feature.
Silent alarms can be configured to recur every day or on particular days of the week.
You can create up to 8 silent alarms. Note that each alarm reduces battery life by a
small percentage.
Setting silent alarms
You can add, edit, and delete silent alarms from the Fitbit app on your mobile device
or in the Fitbit.com dashboard.
To set silent alarms using your Fitbit.com dashboard:
1. Log in to your Fitbit.com dashboard.
2. Click the gear icon in the top-right corner of the page.
3. Click Settings.
4. Find Silent Alarms and click the Add Alarm button.
5. Enter the time you want the alarm to alert you.
6. Choose how often you want the alarm to occur:
a. Once – Your alarm will alert you at the specified time and not repeat.
b. Repeats – Choose which days you want this alarm to repeat every week.
7. Click Save.
8. Sync your Charge to update your tracker with the new alarms.
Dismissing silent alarms
When your silent alarm goes off, your Charge will vibrate and the screen will flash.
This notification will repeat several times until dismissed. You can dismiss the alarm
by pressing the button on the side of the Charge.

12
Receiving Call Notifications
Over 120 mobile devices let you receive incoming phone call notifications on your
Charge when your phone is within about 20 feet. To determine whether your device
supports this feature, go to http://www.fitbit.com/devices.
Enabling call notifications
To enable call notifications on your Charge:
1. If you have not already done so, confirm that your device is compatible for call
notifications at http://www.fitbit.com/devices.
2. Enable Bluetooth on your mobile device.
3. Open the Fitbit app on your mobile device and select your Charge.
4. Enable Call Notifications and follow the onscreen instructions.
Managing call notifications
When you receive a phone call, your Charge vibrates once and the incoming number
or name (if the contact is in your address book) scrolls across the display.
The notification scrolls for 10 seconds or until the call is answered. You can dismiss
the notification at any time by pressing the button on your Charge.
Note that if you receive a call while your Charge is syncing, the call notification will
not appear.

13
Using your Fitbit.com Dashboard
Browser requirements
Browser
Mac Version
Windows
Version
Apple Safari
5.1.1 and higher
Not supported
Google Chrome
12 and higher
12 and higher
Microsoft Internet Explorer
Not supported
8 and higher
Mozilla Firefox
3.6.18 and higher
3.6.18 and higher
Using your dashboard
Fitbit provides you with a free online tool — the Fitbit.com dashboard — to help
track, manage, and evaluate your fitness progress. When you log into Fitbit.com, you
will automatically be taken to your dashboard. Your dashboard shows an overview of
your progress towards your goals, as well as graphs with historical data. You can also
use the dashboard to record your food intake, which many people find helps them
keep their fitness plan on track.
Device info
You can see a quick preview of your tracker’s last sync, battery level, and upcoming
alarms if you click on the gear icon in the top-right corner of the page.
Managing your tracker from Fitbit.com
To manage your tracker from Fitbit.com, click the gear icon in the top-right corner of
the page and choose Settings from the left sidebar.

14
Settings allow you to change:
•Display Settings:Hide and show items to customize what you see on your
Charge’s OLED display. You can also drag items up and down to change the
order in which they appear.
•Daily Goal Progress: Choose which goal you want your Charge to track for you
throughout the day. You can edit the value of this goal from the Fitbit app on
your mobile device or on the Fitbit.com dashboard.
•Tap Gesture:If you want your Charge to respond to taps, choose whether you
want the clock or your main goal displayed when you double tap your Charge.
•Clock Display: Choose from four different clock styles.
•Dominant Wrist: Choose which wrist you wear your Charge on to get the most
accurate data readings.
•Sleep Tracking: Set the sensitivity of your sleep tracking by changing this
setting. The Normal setting, which is the default, is appropriate for most
people. If you are a sound sleeper, you can choose Sensitive to capture the
smallest movements of your body.
•Silent Alarms: Add, edit and delete silent alarms on your Charge.
NOTE: You must sync your Charge in order to apply any changed settings.

15
Updating Fitbit Charge
Free feature enhancements and product improvements may be made available for
your Charge through firmware updates.
Updating the firmware on your Charge takes several minutes and is demanding on
the battery. We recommend that you charge your device before updating or while
the update is in progress.
You can update your Charge by using the Fitbit app on your mobile device or by
using Fitbit Connect on your computer.
To update your Charge using Fitbit Connect:
1. Plug in your dongle and have your tracker nearby, turned on, and charged.
2. Open Fitbit Connect.
3. From the Main Menu, choose Check for device update.
4. Log in to your account using your Fitbit.com credentials. Fitbit Connect will
now look for your Charge.
5. If an update is found for your Charge, Fitbit Connect displays a progress bar
indicating that the update is in progress. Keep your Charge close to your
computer during the update.
You’ll see a notification when the update completes.

16
Restarting your Fitbit Charge
If you experience one of the following problems, it may be fixed by restarting your
tracker:
•Your tracker isn’t syncing
•Your tracker isn’t responding to movement
•Your tracker isn’t responding even when charging
•Your tracker has a battery charge but isn’t lighting up
•Your tracker isn't tracking your steps
•Your tracker isn't responding to button presses
To restart your Charge:
1. Plug your charging cable into a USB port on your computer and insert the
other end into the port on the back of your Charge. Your Charge will begin
charging.
2. Press and hold the button for 10 to 12 seconds until you see the Fitbit icon and
a version number (e.g. "V70").
3. Let go of the button.
4. Unplug your tracker from the charging cable.
Your Charge should now work normally.
For additional troubleshooting suggestions or to contact Customer Support, see
http://help.fitbit.com.