Fitbit Zip Flex User manual

Table of Contents
Getting Started .................................................................................................................................. 1
What’s included....................................................................................................................................1
How to put your Flex on ...................................................................................................................1
Choosing your wristband..............................................................................................................1
Removing the clasp ........................................................................................................................1
Putting the clasp in securely.......................................................................................................2
Inserting the tracker ......................................................................................................................2
How to secure your wristband...................................................................................................3
Setting up Fitbit Flex on a computer ..........................................................................................5
Mac & PC Requirements...................................................................................................................5
Installing Fitbit Connect on a computer.....................................................................................5
Mac installation................................................................................................................................5
PC Installation ..................................................................................................................................5
Pairing to a computer ...................................................................................................................... 6
Mac pairing ...................................................................................................................................... 6
PC pairing..........................................................................................................................................7
Wireless sync to a computer......................................................................................................... 8
Setting up Fitbit Flex on a mobile device ................................................................................. 9
Mobile device requirements........................................................................................................... 9
Before you begin ........................................................................................................................... 9
Installing the Fitbit App............................................................................................................... 9
iOS pairing ..........................................................................................................................................10
iOS Syncing ........................................................................................................................................10
Force Sync ....................................................................................................................................... 11
Real Time Dashboard ................................................................................................................... 11

Background Sync........................................................................................................................... 11
Android pairing ................................................................................................................................. 12
Android syncing................................................................................................................................ 12
Tap to sync using Near-Field Communication (NFC)...................................................... 13
Force Sync ...................................................................................................................................... 13
Background Sync.......................................................................................................................... 13
Using your Flex................................................................................................................................14
Wearing your Flex............................................................................................................................14
Wearing on your Dominant vs. Non-dominant wrist .......................................................14
Using your Flex in wet conditions ..........................................................................................14
LED Indicator Lights........................................................................................................................14
Battery life and power .................................................................................................................... 15
Battery life....................................................................................................................................... 15
Charging your Flex....................................................................................................................... 15
Memory ................................................................................................................................................16
What Fitbit Flex tracks .................................................................................................................. 17
Setting goals with Flex ................................................................................................................... 17
Checking your goal progress ....................................................................................................... 18
Tracking sleep with Flex ................................................................................................................ 19
Tracking sleep on your mobile device .................................................................................. 19
Silent Alarms .....................................................................................................................................20
Setting Silent Alarms from a computer ...............................................................................20
Setting Silent Alarms from an iOS device...........................................................................20
Setting Silent Alarms from an Android device................................................................... 21
Dismissing Silent Alarms ............................................................................................................ 21
Your Fitbit.com Dashboard......................................................................................................... 22

Browser Requirements .................................................................................................................. 22
Using your Dashboard ................................................................................................................... 22
Logging food, activities, and sleep........................................................................................ 22
Device info ..................................................................................................................................... 23
Managing your Flex from Fitbit.com .................................................................................... 23
Updating Fitbit Flex ...................................................................................................................... 24
Updating Flex on a computer .....................................................................................................24
Updating Flex on an iOS device.................................................................................................24
Updating Flex on an Android device........................................................................................ 25
Fitbit Flex General Info & Specifications ................................................................................. 26
Sensors and motors........................................................................................................................ 26
Size and weight................................................................................................................................ 26
Environmental conditions............................................................................................................. 26
Help ...................................................................................................................................................... 27
Return policy and warranty ......................................................................................................... 27
Regulatory and Safety Notices .................................................................................................. 28
USA: Federal Communications Commission (FCC) Statement....................................... 28
Canada: Industry Canada (IC) Statement ............................................................................... 29
EU (European Union): ....................................................................................................................30
Other....................................................................................................................................................30
Safety Statement.............................................................................................................................30
Important Safety Instructions .....................................................................................................30
Built-in Battery Precautions.......................................................................................................... 31
Disposal and Recycling Information .......................................................................................... 31

1
Getting Started
What’s included
Your Fitbit Flex Wireless Activity + Sleep Wristband box includes:
Flex tracker
Charging cable
Wireless sync dongle
1 small and 1 large wristband
Flex tracker
Charging cable
Wireless sync
dongle
Wristbands
How to put your Flex on
Choosing your wristband
Your Flex comes with a large and a small wristband. Choose the wristband that fits
most comfortably on your wrist.
If you choose the small wristband, please note you’ll need to remove the clasp from
the large wristband and put it into the small wristband.
Removing the clasp
Push the clasp out with one thumb from the inside of the wristband, then pull out the
clasp.

2
Putting the clasp in securely
Insert the clasp into the wristband and press a few times with both thumbs to ensure
that the clasp is flat and in line with the wristband.
NOTE: If there is a bulge on the inside of the band between the two inside prongs of
the clasp, find a small object like a credit card to push it flat.
Inserting the tracker
Hold the tracker in your hand with the grey arrow facing up. Insert this end into the
wristband, with the arrow pointing toward the holes in the wristband.

3
How to secure your wristband
1. Put on the wristband so the window of lights are closest to the outside of your
wrist and facing you.
2. Align both ends of the wristband so they are directly overlapping each other
with the clasp over the two holes that best fit your wrist.
3. Squeeze both the clasp and the wristband between your thumb and forefinger
until you hear a click.

4
You’ll know your Flex wristband is securely fastened if both ends of the wristband
are fully inserted.
NOTE: If you’re having trouble, try securing the wristband off your wrist to get a feel
for how it securely clasps and then try again on your wrist.

5
Setting up Fitbit Flex on a computer
Mac & PC Requirements
Software
Mac OS 10.5 or later
Internet Connection
Hardware
USB port
Software
Windows XP, Vista, 7, 8
Internet Connection
Hardware
USB port
Installing Fitbit Connect on a computer
Fitbit Connect is the software application that connects your Flex tracker to your
Fitbit.com Dashboard. It is available to download at no cost from Fitbit.com.
NOTE: If you already have Fitbit Connect installed on your computer, you will need
to download the latest version to set up your Flex.
Mac installation
1. Go to http://www.fitbit.com/setup.
2. Verify that Mac is highlighted and click the Download Here button below Flex.
3. Double-click the .dmg file in your Downloads folder.
NOTE: If the file does not appear on your desktop, search for “Fitbit Connect”
using the Spotlight search feature.
4. Run the Fitbit Connect installation package by double-clicking
Install Fitbit Connect.pkg.
5. Follow the onscreen instructions to complete setup.
PC Installation
1. Go to http://www.fitbit.com/setup.
2. Verify that PC is highlighted and click the Download Here button below Flex.
3. Go to your Downloads folder and double-click the FitbitConnect_Win.exe file.
4. Choose your language and follow the onscreen instructions.

6
Pairing to a computer
Once Fitbit Connect is installed on your computer, you can pair your Flex to your
account. This will sync your data, allow you to manage device settings, and set goals.
Mac pairing
1. On the Menu Bar of your Mac, click the Fitbit Connect icon and choose Open
Main Menu.
2. From the Main Menu, select Set Up a New Fitbit Device.
3. Account Setup:
a. Select New to Fitbit if you don’t already have a Fitbit.com account.
b. Select Existing User to log into your existing Fitbit.com account.
NOTE: Only one Fitbit tracker can be paired to an account.
If you currently have another Fitbit tracker paired to your account
and want to continue using it, choose Don’t Replace to continue
setup using a different email address.
Choose Replace Tracker to remove your other tracker from the
account, and replace it with your Flex.
4. Enter or confirm your personal information and click Next. This information
personalizes your Fitbit experience and improves the accuracy of your calorie
burn and distance data. This personal information is, by default, only visible to
your friends, but you can adjust your privacy settings from your Fitbit.com
account to control what information is shared with others.
5. Choose Flex as the device you’re setting up.
6. Follow the onscreen instructions to remove the Flex tracker from the
wristband, charge, and reinsert the tracker into your preferred wristband.
7. Once you’ve inserted the wireless sync dongle, click Next.
8. Fitbit Connect will search for your Flex. Once found, the lights on your Flex
will begin to blink. Tap the window of your Flex two times with your finger
until it vibrates. If Fitbit Connect can’t find your Flex, click Not working and
follow the onscreen instructions for further help.