Flamm 950Log base Quick reference guide

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CLOSED COMBUSTION FIREPLACE
950Log base/950/950 Insert
ASSEMBLY & OPERATING INSTRUCTIONS
Important: Read these instructions for use carefully so as to familiarize yourself with
the
appliance before installing and using it. Keep these instructions for future reference.
We reserve the right to make changes to this manual without prior notice.

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INTRODUCTION
Thank you for purchasing this Closed Combustion Fireplace. Before attempting to install or use
the fireplace, please read this manual throughout and follow the instructions carefully.
Thoroughly familiarize yourself with this fireplace & its operation in order to ensure the safety of
yourself and others around you. Henceforth, you can look forward to the fireplace giving you long
and satisfactory service. This fireplace is designed to operate with “hardwood fuel”; no other fuels
should be used in this fireplace.
Please note that details and specifications contained herein are correct at the time of going to
print. All data is applicable to wood burning use only. We reserve the right to change specifications
at any time without prior notice.
Please note that details and specifications contained herein are correct at the time of going to
print. All data is applicable to wood burning use only. We reserves the right to change
specifications at any time without prior notice.
PRODUCT SPECIFICATION
Product
950 Log Base
950
950 Insert
Weight (kg)
177
162
164
Heat Output (kW)
13kw –Max 16kw
Flue Outlet
Top
Glass Size (mm)
847*467
Flue Size (mm)
ID 201

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Overall Sizes
950 Log Base
950
950 Insert

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INSTALLATION OF THIS PRODUCT
WARNING!
AN ACCREDITED FIREPLACE INSTALLER SHOULD CARRY OUT THE INSTALLATION OF
THIS FIREPLACE. ALTERNATIVELY, SHOULD A NONACCREDITED INSTALLER
UNDERTAKE THE INSTALLATION, YOUR LOCAL BUILDING CONTROL OFFICER WILL BE
REQUIRED TO APPROVE THE COMPLETED INSTALLATION.
IF THE FIREPLACE IS NOT FITTED CORRECTLY, BY AN ACCREDITED PERSON OR
OUTSIDE THE SCOPE OF THIS MANUAL IT COULD RESULT IN A HOUSE FIRE OR
CARBON MONOXIDE POISONING.
READ ALL THE INSTRUCTIONS CAREFULLY BEFORE INSTALLATION
The instructions cover the basic principles to ensure satisfactory installation of the
fireplace, although details may need a slight modification to suit particular site conditions.
In all cases the installation must comply with current Local Authority Byelaws.
This guidance information in no way replaces your responsibility as an installer or end user
to comply with the appropriate standards.
SAFETY WARNINGS FOR YOUR GUIDANCE
THIS FIREPLACE WILL BE HOT when in operation and due care should be taken. Thick gloves
should be used to operate the primary/ secondary controls or reaching inside the fireplace to
position fuel or remove ash.
FIRES CAN BE DANGEROUS - Always use a fireguard in the presence of children, the elderly or
the infirm.
DO NOT OVERFIRE - it is possible to fire the fireplace beyond its design capacity. This could
damage the fireplace, so watch for signs of over firing - if any part of the fireplace starts to glow
red, the fireplace is in an over fire situation and the controls should be adjusted accordingly. Never
leave the fireplace unattended for long periods without first adjusting the controls to a safe setting.
Careful air supply control should be exercised at all times.
THIS FIREPLACE MUST BE CONNECTED TO A SUITABLE FLUE OUTLET. Due to high
temperatures this fireplace should be located well away from furniture and curtains.
Children and adults should be alerted to the hazards of hot surfaces. Young children
should be carefully supervised when they are in the same room as the fireplace. Do not
place clothing or other flammable material on or near the fireplace. Keep the fireplace area
clear of combustible materials, flammable liquids or vapours.

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CARBON MONOXIDE POISONING CAN BE FATAL. Due consideration should be given to the
dangers of carbon monoxide poisoning following incomplete combustion of solid fuels in an
enclosed space. See page 14 in this booklet. Ensure the room were this product is installed is
well-ventilated, additional air bricks may need to installed to allow for a source of permanent
ventilation.
GENERAL SAFETY RULES
1. ALWAYS read and understand the manual before installing and commissioning the fireplace.
2. ALWAYS ensure the fireplace is installed in accordance with local regulations.
3. ALWAYS ensure that the fireplace is correctly installed and positioned as described in the
diagram on page 7, and that the immediate area is kept clear.
4. ALWAYS check for damage before using the fireplace. Check for breakage of parts and any
other condition that may affect the fireplaces performance. Any damage should be properly
repaired or the part replaced. If in doubt, DO NOT use the fireplace. Consult your local dealer.
5. ALWAYS keep children and visitors at a safe distance from the fireplace.
6. NEVER direct any kind of liquid on to the fireplace, particularly when it is hot.
7. NEVER use gasoline or other flammable liquids for fire starting.
8. NEVER use the fireplace to incinerate materials other than recommended fuels.
9. NEVER carry out any modifications to this product. If experiencing difficulty of any kind consult
your local dealer.
10.The installation of the fireplace and chimney MUST comply with all local building regulations. It
is the responsibility of the owner and the installer to ensure that the installation complies.
11. All rooms where a fireplace is situated must have a non-motorized air vent (air brick). Refer to
details contained in the Building Regulations.
UNPACKING & ASSEMBLY
UNPACKING
Before assembling, please check contents against the following list and advise your dealer
immediately if any parts are missing.
TOOLS REQUIRED
•screwdriver
•Adjustable spanner
•Fire Cement

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ASSEMBLY
You can either:
•Use a registered installer who can self certify that the work he does complies with the
relevant Building Regulations; or
•The consumer applies to their local authority building control department for a building
notice, and pays the appropriate fee.
It is generally worthwhile to use an accredited installer who will supply a Certificate of Compliance
as a record of the job and that it complies with Building Regulations.
SUPPORTING FLOORS
The fireplace must only be installed on floors with an adequate load bearing capacity and if the
existing construction is not suitable, additional measures such as a load distributing plate must be
provided. The hearth should be able to accommodate the weight of the fireplace and its chimney if
the chimney is not independently supported.
Fireplaces should stand wholly above hearths made of non-combustible board/sheet material or
tiles at least 12mm thick, if the fireplace is not to stand in a recess and has been tested to an
applicable standard to verify that it cannot cause the temperature of the upper surface of the
hearth to exceed 100oC.
Constructional hearths should be made of solid, non-combustible material such as concrete or
masonry, at least 125mm thick, including the thickness of any non-combustible floor and/or
decorative surface. A additional 400mm hearth gap should be provided in front of the fireplace in
case logs, coals or other burning or hot objects fall from the fireplace when the door is opened.
Specific guidance for surfaces on which the fireplace may be allowed to stand should be of
ceramic or concrete construction. When the fireplace is positioned near a wall constructed of
flammable material, the distances shown on Fig must be adhered to. Alternatively, a heat shield
may be used, mounted according to the position of the fireplace. A firewall must be at least
100mm thick and typically made of brick, or concrete/stone.
MATERIAL CLEARANCES
The fireplace must have a minimum clearance of 1200mm to a combustible ceiling above.

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It is recommended that the fireplace be installed at least 800mm from combustible materials.
However, any household furnishings should be at least 1000mm away as they could be
adversely affected by heat.
The fireplace can be recessed in a suitable sized fireplace but a permanent free air gap of at least
200mm must be left around the sides and top and at least 50 mm at the back of the fireplace to
obtain maximum heat output and for access to the rear of the fireplace.
MINIMUM DISTANCE TO COMBUSTIBLE MATERIALS
Note: combustible material refers to any material that will degrade when subjected to heat e.g.
plaster. Due to the heat of a hot fireplace, a suitable fireguard should always be used to provide
additional protection. Never allow young children to be left unsupervised in a room containing a
hot fireplace.
THE CHIMNEY (FLUE)
The fireplace should never be connected to a shared chimney/flue system.
Flue pipes with a smaller cross-sectional area than that of the fireplace outlet should never be
used. Flue pipes must not project into the chimney connector, such as to cause a restriction to the
gas flow.
The minimum size for a masonry chimney (not flue) is 230mm in diameter. A larger chimney size
can affect the performance of the fireplace.
Liners should be installed in accordance with their manufacturer’s instructions. Appropriate
components should be selected to form the flue without cutting and to keep joints to a minimum.

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Bends and offsets should be formed only with the matching factory-made components. Liners
need to be placed with the sockets or rebate ends uppermost to contain moisture and other
condensates in the flue. Joints should be sealed with fire cement, refractory mortar or installed in
accordance with their manufacturer’s instructions.
Ensure the joints are completely sealed, as air leakage will lead to poor performance. Avoid having
more than two bends in the flue system. Any offset between bends should be minimized and the
flue should be equipped with suitable access doors for inspection & cleaning.
THIS FIREPLACE MUST NOT BE INSTALLED INTO A CHIMNEY THAT SERVES ANY
OTHER HEATING APPLIANCE. THERE MUST NOT BE AN EXTRACTOR FAN FITTED IN THE
SAME ROOM AS THE FIREPLACE, AS THIS CAN CAUSE THE FIREPLACE TO EMIT FUMES
INTO THE ROOM.
FLUE HEIGHT
The chimney height and the position of the chimney should conform to the manufacturer’s
recommendations. Flues should be high enough to clear the products of combustion. The height
necessary for this will depend on the type of the appliance, the height of the building, the type of
flue and the number of bends in it, and an assessment of local wind patterns. However, a
minimum flue height of 4.5m could be satisfactory. External flue pipes should be ‘twin wall’. These
retain the heat, enabling it to rise and disperse from the chimney. See diagram Fig 1 below for
effective flue height recommendations.
The outlet from a flue should be above the roof of the building in a position where the products of
combustion can discharge freely and will not present a fire hazard, whatever the wind conditions.
Fig 1

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BENDS IN FLUES
Offsets in flues are only acceptable if the following rules are respected:
a) The chimney system shall have no more than 4 bends in total; - 2 bends in the chimney and 2
bends in the flue pipe connection.
b) The offset shall provide a change of direction no more than 45 degrees from the vertical.
c) The run of the chimney between bends shall not exceed 20% of the total chimney length.
The maximum length of the horizontal flue must not exceed 300mm, and it must be followed by a
vertical section of at least 2.5 meters in length, preferably insulated chimney components.
INSPECTION & CLEANING
Check that the chimney is in good condition, dry and free from cracks and obstructions. The
diameter of the chimney should not be less than 200mm. If any of these requirements are not met,
the chimney should be lined by a suitable method.
The chimney must be swept before connection to the fireplace. Where the chimney is believed to
have previously served an open fire installation, it is possible that the higher flue gas temperature
from the fireplace may loosen deposits that were previously firmly adhered, with the consequent
risk of flue blockage. It is therefore recommended that the chimney be swept a second time within
a month of regular use after installation.
Assuming that when the fireplace is first installed, the chimney is clean, and sound, then the
chimney flue should be inspected part way through the burning season to establish the regularity
of sweeping required. If you have any doubts about the suitability of your chimney, consult your
local dealer/stockiest.
AIR FOR COMBUSTION
Any room or space containing a fireplace should have a permanent air vent opening of at least the
sizes shown in the table below. For fireplaces designed to burn “hardwood” solid fuels, the air
supply should be designed to accommodate burning the fuel that produces the highest heating
output.
FIREPLACE AIR SUPPLIES
Permanently open vents as below:
If design air permeability>5.0m3/(h.m2) then
Stove with no flue draught
550mm2/kW of appliance rated output above 5kW
stabilizer
If design air permeability<5.0m3/(h.m2) then
550mm2/kW for balance of appliance rated output

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There must always be a permanent means of providing air for combustion into the room in which
the fire is installed. A permanent vent with a total free area of at least 550mm2 for every kW rated
above 5kW should be connected directly to the outside air or an adjacent room which
itself has a permanent vent of the same size direct to the outside air. The fitting of an extractor
fan to either of these rooms is not permitted.
CONNECTION TO THE CHIMNEY
This MUST be carried out by an accredited/competent person and/or approved by your local
authority before using the fireplace.
Any existing flue must be in good condition with suitable access for collection and removal of
debris.
It is also important that suitable flue pipe complying with manufacturer recommendations is used to
connect the fireplace to the chimney flue and that suitable access is provided into the flue for
regular inspection and sweeping of the flue ways.
Chimneys should be as straight as possible. Horizontal runs should be avoided except
where the rear outlet (if applicable) of the appliance is used, in which case, the horizontal
section should not exceed 300mm, and it must be followed by a vertical section of at least
2.5 meters in length, preferably insulated chimney components
Refer to the typical installation diagrams, Fig 2. Flue connections must be well sealed.
A non-combustible register plate minimum 1.5mm thick should be fitted to all installations between
the flue and the building structure.
Fig 2 Horizontal register plate with top flue connection

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CLEANING THE FLUE
Access for cleaning the flue should be incorporated in the system other than through the appliance
(e.g. a soot door or access through a register plate).
FUME EMISSIONS
To avoid chimney problems, your fire should not be burnt slowly for longer than 12 hours without a
period of fast burning. Properly installed and operated, this fireplace will not emit fumes.
Occasional fumes from de-ashing and refuelling may occur. Persistent fume emission must not be
tolerated. If fume emission persists, the following immediate action should be taken:
1. Open doors and windows to ventilate room.
2. Let the fire out, or eject and safely dispose of fuel from the fireplace.
3. Check for flue chimney blockage and clean if required.
4. Do not attempt to re-light the fire until the cause has been identified and corrected.
If necessary, seek professional advice.
Important! Never fit an extractor fan in the same room as this fireplace.
USING YOUR FIREPLACE
THE CONTROLS
AIR SLIDE
Moving the air slide to the left enables maximum air into the firebox. Moving air slide
to the right closes off air into the firebox, which slows the burn down.
WARNING: THE TEMPERATURE REACHED BY THESE ITEMS DURING
OPERATION MAY CAUSE AN INJURY TO AN END-USER. AS THESE ARE
INTENDED TO BE ADJUSTED DURING OPERATION, IT IS RECOMMENDED THAT
PROTECTIVE GLOVES ARE WORN WHEN HANDING THESE PARTS.

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950Log Base/950/950 Insert
TYPES OF FUEL
Fuel should be dry and timber should be well seasoned (at least 8-12 months) so as to have
moisture content below 20%. The use of damp wood will result in more soot and tar deposits being
left in the chimney, flu and fireplace, and will not release heat if thermal energy is being used to
drive out moisture from the fuel.
Do not use other fuels such as coal or anthracite in this fireplace. Do not use the fireplace to
incinerate other materials including household waste. Do not use liquid fuels or accelerants in this
fireplace.
Avoid using ‘green’ unseasoned wood, treated wood such as telegraph poles, or plywood /
chipboard containing glues and resins which pollute the environment and cause the fire to burn too
quickly. Such materials can produce excessive tar or creosote which can be damaging and in
extreme cases cause a fire inside the chimney. Looking at the end of the log can assess the
dryness of wood. Radial cracks, deep enough to be considered as splits should be present in dry,
seasoned logs. This level of dryness may take up to two years to achieve.
The maximum length of fuel suitable for this fireplace is approx. 35cm so as to lay flat over the
embers, and logs of greater than 8 cm diameter should be split.
Air Slide
Door
Handle
Air Slide
Door Handle

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FIREBRICKS
The firebricks are designed to fit in the base and along the rear and side walls of the firebox.
Please ensure the bricks are fitted before using the fire.
LIGHTING YOUR FIRE
1) Place firelighters and pieces of crumpled newspaper in firebox floor.
2) Cover the paper with small diameter split kindling.
3) Place 3 - 4 small pieces of firewood on top of the kindling.
4) Open air slide fully.
5) Light several parts of the newspapers.
6) Close the door to avoid smoke spillage. Do not close latch, this will allow extra air into the
firebox and helps create a draft.
After approximately 10 minutes:
7) Once firewood is fully ignited, CLOSE DOOR FULLY.

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INITIAL OPERATION PERIOD
Operate your first few fires to allow the high temperature paint to cure.
NOTE: For the first few fires the high temperature paint curing may cause an odour. Ensure
sufficient ventilation is supplied to allow dissipation of any smoke and odour.
THIS ODOUR IS NORMAL
GENERAL OPERATION
Refueling on to a low fire bed
If there is insufficient burning material in the fire bed to light a new fuel charge, excessive smoke
emission can occur. Refueling must be carried out onto a sufficient quantity of glowing embers
and ash that the new fuel charge will ignite in a reasonable period. If there are too few embers in
the fire bed, add suitable kindling to prevent excessive smoke.
Fuel overloading
The maximum amount of fuel specified in this manual should not be exceeded, overloading can
cause excess smoke and serious damage to your fireplace.
Operation with door left open
Operation with the door open can cause excess smoke and serious damage to your fireplace. The
appliance must not be operated with the appliance door left open except as directed in the
instructions.
Dampers left open
Operation with the air controls or appliance dampers open can cause excess smoke and serious
damage to your fireplace. The appliance must not be operated with air controls, appliance
dampers or door left open except as directed in the instructions.
LIGHTING THE FIRE
•Prior to lighting the fire for the first time, ensure that-
•Installation and building work are complete.
•The chimney is suitable and has been swept and free from obstruction.
•Adequate ventilation and provision for combustion air has been made.
•That the stove installation has been carried out in accordance with Building Regulations
and any
•applicable local regulations as well as these installation instructions.
•That chimney draw has been checked and within specification. (The stove has been tested
at nominal output with a flue draught of 12 Pa)
ESSENTIAL INSTRUCTIONS BEFORE USE –It is essential to follow these ‘tempering-in’
instructions in order to avoid serious damage to your stove. The steel of your stove requires very
gentle ‘normalizing’ to
Release stresses in the metal formed during the manufacturing process. The high temperature
paint finish also requires curing: -

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Initial paint curing:
Note: NEVER wipe the stove in the early stages (prior to paint fully curing), as the paint will be
very soft and will damage easily. NEVER attempt to clean or wipe the paint surface when warm or
hot. Please read the following and follow thoroughly.
The stove is finished in specialist high temperature coating which is air-dry but not yet cured. The
stove should be brought up to temperature gradually over the course several fires to complete this
process. If the stove gets too hot or not hot enough during this process, then the curing process
can fail, causing issues with the paint surface.
For the first three fires (all on the same night), use KINDLING ONLY, with each burn lasting for 15-
20 min and each fire using approx. 1500 grams of kindling. The door must be closed, but not
latched during the burning of kindling only. Start the second and third kindling fires whilst the fire is
still warm from previous fires, but with around 20 minutes cooling time in between. Once the three
kindling fires have burnt through, and whilst the stove is still warm, but slightly cooled, light a
normal fire with three dry hardwood logs weighing around 3 kgs in total.
The door must now be fully latched. This fire should burn for between 45 and 60 minutes. Now
allow to FULLY COOL naturally. The paint should now be cured. Please note that a chemical
smoke will be emitted!
Once the curing process has been completed satisfactorily, normal fires can be lit for stage 2 -
Next Stage - stove tempering:
For the first 3 hours burning, use just small wood fires, then for the next 15-20 hours, total burn
time, fires must be very gently increased in temperature and log size and load.
A stove thermometer will be a valuable tool in helping you to achieve this and to ensure an
efficient burn rate in future. After these small fires, gently increase fires over the course of a week
or so. Starting a large fire too soon is likely to damage the stove in which case will not be covered
by the warranty.
ENSURE THAT YOU HAVE READ AND UNDERSTOOD THESE INSTRUCTIONS
BEFORE LIGHTING THE FIRE, AND THAT YOU ARE CONFIDENT THE STOVE
HAS BEEN INSTALLED CORRECTLY.
ALWAYS WEAR A PROTECTIVE GLOVE WHEN REFUELLING YOUR STOVE.
Ignition (FOLLOW INITITAL TEMPERING INSTRUCTIONS FIRST TO AVOID
DAMAGE)
•Ensure the ash-pan is in place.
•Ensure all air inlets are fully open
•Construct a pile of kindling in the middle of the grate using approximately 1kg of kindling
wood
•Light with a single chemical firelighter
•Partially shut the door but leaving it cracked open slightly
•After about 5 minutes or when the fire is well established, shut the door completely
•After a further 3-5 minutes as the fire starts to die, add a further three larger pieces of wood
weighing approx. 1kg each.

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•Once theses logs are alight, and after about 7 minutes or so, a normal load of 2 or 3 logs
weighing up to 1.5kg each, can be added (ONLY AFTER THE INITIAL TEMPERING
PERIOD HAS BEEN FOLLOWED –SEE ABOVE)
Refueling
Once the heater has been burning on high for approximately 20 to 30 minutes it will have reached
operating temperature. You may now slow the burn down by adjusting the air slide into the closed
position.
When adding wood, open the air slide fully, wait a few seconds, then open the door slowly. After
reloading, leave air slide open, on high for 15 - 20 minutes to allow new fuel to catch freely and
entirely.
Then re-adjust the air slide to desired setting for maximum efficiency. If the fire is too small,
refuelling first with kindling is advised.
At high power output, your stove will require refuelling approximately every hour. It is important to
follow these instructions in order to achieve clean burning and to maximize the efficiency of the
stove:
•Do not leave the fire unattended until flames are well established on the newly charged logs
•Always refuel onto hot embers.
•If the fire has died out at the point of refueling, use kindling to re-establish the fire and follow
the “Ignition” procedure above.
It is important that the stove is not overloaded with fuel!
Operation with the door open can cause excessive smoke. The appliance must not be operated
with the door left open except as directed in the instructions above.
OVERNIGHT BURN
An overnight burn can be achieved by following these steps an hour before retiring:
1) Open air slide fully
2) Load with large pieces of dry wood
3) When all wood is burning, slowly move the air slide to low position.
NOTE: This procedure can be done at any time, for example, in the morning so that the fire is still
going later that day.

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ASH REMOVAL
Keep the fireplace free from a heavy build-up of ash. The frequency of this is dependent upon the
type and quality of fuel being used. Ash should be removed before it builds up to the underside of
the grate, at which point, the grate would be burning hot on both sides, shortening its life
expectancy.
When disposing of ashes, ensure they have cooled and always place in a metal container. Be sure
to remove the ash when the fire is at its lowest point, such as first thing in the morning.
ACCESSORIES
Refer to your local dealer for a full range of flue kits, flue pipes and other accessories for use with
this classic Closed Combustion fireplace.
If disposing of this product or any damaged components, do not dispose of with general waste.
Metal products should be taken to your local civic amenity site for recycling of metal products.
MAINTENANCE AND CLEANING:
Regular cleaning of the stove is essential for safety and efficiency. The ash-pan should be
checked/ emptied at least after every use, and during use if burning for longer periods. Extra care
must be taken when removing warm or hot ashes.
Step by step maintenance instructions:
1. A minimum of once per year the flue system should be cleaned/swept by a qualified chimney
sweep or suitably qualified stove installer. The servicing of the appliance can usually be carried
out at the same time. Whether the system needs sweeping more frequently than this will
depend on use.
2. Baffle plate should be removed and checked for debris twice a year as a minimum depending
on use. Warped/misshapen baffle plates can be a warning sign that the stove has been over-
fired (allowed to excessively heat on one or more occasions). Once removed, brush the baffle
using a stiff brush or wire brush to remove any deposits. Clear any debris from the upper parts
of the stove above where the baffles normally sit.
3. Inspect firebricks on both the sides, rear and base for cracks - (some are normal and not a
fault. Nor are they detrimental to the workings of the stove, however it is good practice to be
aware as any develop and over time if they worsen, they may need replacing). If you feel a
crack in the firebrick is just cosmetically unsightly it can be filled with a small amount of fire
cement.
4. Vacuum or brush out the inner stove box thoroughly. Particular attention should be given to the
air inlet controls, which can become obstructed.
5. Visually check that the glass is still making a good seal against its rope on the inside of the
door frame and that it’s retaining clips remain firmly in place to the touch.
6. Check that the door is making a good seal with the body of the stove all around (over time the
rope will flatten out and loose some flexibility - when this happens and when it is no longer
sealing fully all the way round, it needs to be replaced).
7. Blemishes or scratches to the paintwork can be touched up using a suitable high temperature
stove paint in a spray can. Ensure the stove is cool and clean before applying and follow the
paint manufacturer’s instructions.
8. Throughout the season, it is good practice to keep the stove in generally good clean order
which will prolong the life of serviceable components and enhance the experience you have
with your fire. NEVER wipe the stove in the early stages (prior to paint fully curing), as the paint
will be very soft and will damage easily.

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9. To keep the outer body clean, simply dust over with a clean soft duster when cold. If there are
marks which cannot be removed with a duster, use a slightly moistened cloth very gently, but
only when the stove is cool and has not been in use. Then pat dry with absorbent paper towel.
Regularly vacuum soot and dust from around the inside of the door and around the glass and
rope seals.
10.If glass gets dirty on the inside from soot, clean with liquid ‘stove glass cleaner’ and a soft cloth
OR with an “Atmosfire Dry Wiper”, produced by Schott, (manufacturers of stove glass), and
available online. Do this as soon as possible once the soot appears, but only when the fire is
completely cool. Never use newspaper or soot or any other abrasive or cleaning method on the
glass.
11.FIREPLACE BODY:
a. The fireplace is finished with a heat-resistant paint, which can be cleaned with a soft
brush. Wait until the fireplace has cooled down before doing this. This finish can be
renovated with heat resistant fireplace paint, although the paint may not be an exact
match and it may be necessary to repaint the complete fireplace.
b. If the fireplace is purely ornamental, painting will provide a durable, attractive finish. If
the fireplace is used for heating, a high temperature heat resistant paint (available
from your hardware or paint dealer) must be used, in either aerosol or brush applied
form. Should rust become apparent, clean thoroughly with a wire brush and apply a
suitable anti-rust treatment.
c. During prolonged periods out of use, the air inlets should be left open and the door
left slightly ajar in order to circulate fresh air and discourage condensation from
forming which could encourage corrosion.
d. Surface rust may occur on the outside of the fireplace, coastal or humid regions can
cause this to happen faster than arid or dry regions. Proper cleaning and retreating
may need to be done seasonally.
e. Heavy rains and strong winds may cause rain water to enter via the flue pipe and
flood the internal cavity of the fireplace. Check the inside of fireplace for rainwater
after storms or heavy rains and clean where necessary to prevent rust. Consult your
local installer for examination of the flue pipe installation should the problem be
persistent after every rain.
12.CHIMNEYS AND FLUE-WAYS :
i. It is important that the chimney, flue-ways and any connecting flue pipe are swept
regularly. This means at least once a year for smokeless fuels and at least twice a
year for wood and other fuels. Only wire-centered sweep’s brushes fitted with a guide
wheel should be used. If it is not possible to sweep all parts of the chimney through
the fireplace, ensure there is adequate access to cleaning doors.
ii. After prolonged periods of not using the fire, the stove and flue system should be
checked for blockages prior to re-lighting.
We recommend regular servicing and safety checks are carried out by a qualified
engineer/competent person.
There must be no unauthorized modification of the appliance. Use only replacement parts
recommended by the manufacturer.

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Troubleshooting Solutions for Stove Problems
Installed and used correctly your stove will provide years of warmth with little effort, but used
incorrectly will be difficult to achieve the results you expect and can be damage the stove.
Combustion is a complex chemical process with many variables, all of which need to be correct for
your stove to burn correctly. Taking the time to understand these variables and the combustion
process will make your life with your new stove a happy one.
1. Stove is difficult to light / keep lit
Common causes:
•Damp fuel –Wood should be maximum 20% moisture and ideally 12-15%. We strongly
advise purchasing a digital moisture meter to test your logs. Always split logs in half and
test the center of the log.
•Poor draught and chimney strength –Your chimney need to pull through adequate air
for combustion. Flue draught should be between 12Pa and 18Pa –if in doubt consult a
local expert.
•Logs too big –Always start fires small and gradually build them up. Begin with paper or
solid firelighters, building a small fire with kindling (small sticks of wood) until the kindling
is well alight and hot. Then gradually build the fire with your wood logs (not too thick).
(Splitting the logs will increase the surface area allowing more thorough burning). Once
the firebox is up to temperature, slightly larger logs can be added.
•Chimney/flue blocked –Excessive soot should not be allowed to build up in the flue –
flues should be professionally cleaned when required and, in any case, at least once per
year, or more if your chimney / fuel type is causing excessive soot build up.
2. Fuel burns too quickly
The rated output on your stove is based on burning dry seasoned hardwood and re-fueling
every hour. By turning down the vent controls the fuel will burn slower and last longer.
Common causes:
•Excessively strong chimney draught –If by turning down the vents the fire still burns
too quickly, this is normally due to excessively strong draught on the chimney. This will
lead to over-firing of the stove which is inefficient, losing excessive heat into the
chimney and pulling too much cold air through the house. A flue damper fitted into the
first section of flue pipe can help to calm a chimney draught. (seek installers advice on
this point)
•Fuel type/size –try experimenting with different types of wood/fuel and different sized
logs. Slightly larger logs will burn slower. Softwood such as pine will burn particularly
fast. Ideally use seasoned, naturally dried logs (hardwood) where possible.
•The “air-tight” seal between the fiber rope on the doors and the casting may have
been lost, adjust door handle lock nuts to reinstate this seal.
•The fiber rope seal between the door and the glass may be leaking.
•The glass is not sealed; gently tighten glass-retaining clips. Do not over tighten.
•The fiber rope on doors and glass has worn out. Replace.