Lopi Spirit Bay User manual

Owner's Manual - August, 1994
WARNING: If the information in this manual is not followed exactly, a fire or explosion may
result causing property damage, personal injury or loss of life.
- Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any
other appliance.
- WHAT TO DO IF YOU SMELL GAS
¥ Do not try to light any appliance.
¥ Do not touch any electrical switch; do not use any phone in your building.
¥ Immediately call gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
¥ If you cannot reach your gas supplier, call the fire department.
- Installation and service must be performed by a qualified installer, service agency or the gas supplier.
Spirit Bay-Gas Fueled Fireplace Insert
10850 117th Place N.E. Kirkland, WA 98033
Listed

PAGE 2SAFETY PRECAUTIONS
¥ IF YOU SMELL GAS:
* Do not light any appliance
* Extinguish any open flame
* Do not touch any electrical switch or plug or unplug anything
* Open windows and vacate building
* Call gas supplier from neighbor's house, if not reached, call fire department
¥ This unit must be installed by a qualified installer to prevent the possibility of
an explosion. Your dealer will know the requirements in your area and can
inform you of those people considered qualified. The room heater should be
inspected before use and at least annually by a qualified service person. More
frequent cleaning may be required due to excessive lint from carpeting,
bedding material, etc.
¥ The instructions in this manual must be strictly adhered to. Do not use
makeshift methods or compromise in the installation. Improper installation
will void the warranty and safety listing.
CCHH4
83 HHCC
- or -
¥ This heater is either approved for natural gas or for LP (propane). Burning the
incorrect fuel will void the warranty and safety listing and may cause an
extreme safety hazard. Any questions about the type of fuel used should be
directed towards your dealer.
THIS CONTROL
HAS BEEN
CONVERTED TO
LP
RED
LP (Propane)
THIS CONTROL
HAS BEEN
CONVERTED FOR
NATURAL GAS
BLUE
Natural Gas
-or-
O k
¥ Contact your local
building officials to
obtain a permit and
information on any
installation restrictions or
inspection requirements in
your area. Notify your
insurance company of this
heater as well.
¥ If the flame becomes
sooty, dark orange in
color, or extremely tall,
do not operate the heater.
Call your dealer and
arrange for proper
servicing.
¥ It is imperative that
control compartments,
screens, or circulating air
passageways of the heater
be kept clean and free of
obstructions. These areas
provide the air necessary
for safe operation. ?
¥ Do not operate the heater
if it is not operating
properly in any fashion or
if you are uncertain. Call
your dealer for a full
explanation of your heater
and what to expect.
Gas
¥ Do not store or use
gasoline or other
flammable liquids in the
vicinity of this heater.
¥ Do not operate if any
portion of the heater was
submerged in water or if
any corrosion occurs.

SAFETY PRECAUTIONS (CONTINUED)PAGE 3
¥ Do not place clothing or
other flammable items on
or near the heater.
Because this heater can be
controlled by a thermostat
there is a possibility of the
heater turning on and
igniting any items placed
on or near it.
¥ Light the heater using the
built-in piezo igniter. Do
not use matches or any
other external device to
light your heater.
¥ The viewing door should
be opened for service only
(see the maintenance
section of this manual).
¥ Any safety screen or
guard removed for
servicing must be
replaced prior to
operating the room heater.
¥ Never remove, replace,
modify or substitute any
part of the heater unless
instructions are given in
this manual. All other
work must be done by a
trained technician. Do
not modify or replace
orifices.
¥ Operate the heater
according to the
instructions included in
this manual.
¥ If the main burners do not
start correctly turn the gas
off at the gas control
valve and call your dealer
for service.
¥ Do not operate the heater
if the pilot flame does not
light Ð turn off the heater
and call your dealer for
service (see the operating
instructions in this manual
for lighting the pilot light
if the pilot goes out).
¥ Do not place anything
inside the firebox (except
the included fiber logs).
¥ If the fiber logs become
damaged, replace with
Travis Industries fiber
logs.
This
Manual
¥ Do not throw this manual
away. This manual has
important operating and
maintenance instructions
that you will need at a
later time. Always follow
the instructions in this
manual.
¥ Do not touch the heater
while it is hot and educate
all children of the danger
of a high-temperature
heater. Young children
should be supervised
when they are in the same
room as the heater.
¥ The heater must be
plugged into a 115 V.
grounded electrical outlet
for the blower to work
correctly. Do not use an
adapter plug or remove
the grounding plug.
¥ Do not route the electrical
cord in front of or over
¥Travis Industries, Inc.
grants no warranty,
implied or stated, for the
installation or
maintenance of your
heater, and assumes no
responsibility of any
consequential
damage(s).
the heater.
¥ Allow the heater to cool
before carrying out any
maintenance or cleaning.

PAGE 4TABLE OF CONTENTS
General Information
Introduction & Important Information ................................................................................................... 1
Safety Precautions............................................................................................................................... 2
Features & Specifications.................................................................................................................... 5
Insert Installation
Heater Placement................................................................................................................................ 6
Fireplace Sizing ................................................................................................................................... 7
Floor Protection ................................................................................................................................... 7
Vent Requirements.............................................................................................................................. 7
Gas Line Install.................................................................................................................................... 8
Finalizing the Installation ..................................................................................................................... 9
Operating Your Heater
Reviewing the Installation.................................................................................................................... 10
Before You Begin................................................................................................................................. 11
Location of Controls............................................................................................................................. 11
Starting The Pilot ................................................................................................................................. 12
Running Your Heater ........................................................................................................................... 13
Starting the Heater for the First Time ........................................................................................... 13
Turning the Heater On and Off ..................................................................................................... 14
Adjusting the Flame Height .......................................................................................................... 15
Adjusting the Blower Speed ......................................................................................................... 15
Normal Operating Sounds ................................................................................................................... 15
Maintaining Your Heater
Inspecting the Firebox ......................................................................................................................... 16
Installing and Removing the Logs and Coals ...................................................................................... 17
Inspecting the Door ............................................................................................................................. 18
Replacing the Door Gasket .......................................................................................................... 18
Replacing the Glass or Glass Gasket........................................................................................... 18
Troubleshooting
Troubleshooting Table ......................................................................................................................... 19
How this Heater Works........................................................................................................................ 20
What Turns the Main Burners On and Off.................................................................................... 20
Why Nothing Should Be Placed Against the Heater..................................................................... 20
What Prevents Gas Buildup ......................................................................................................... 21
Wiring Diagram............................................................................................................................. 22
Replacement Parts List ................................................................................................................ 22
Warranty
Warranty .............................................................................................................................................. 23
Listing Information
Listing Information ............................................................................................................................... 24
Optional Equipment
Surround Panel Installation ................................................................................................................. 25
Telescoping Leg Installation ................................................................................................................ 26
Remote Control ................................................................................................................................... 27
Thermostat........................................................................................................................................... 28
Re-Routing the Power Cord to the Left ............................................................................................... 30
Index
Index.................................................................................................................................................... 32

FEATURES AND SPECIFICATIONS PAGE 5
Features:
¥ Works During Power Outages (utilizes millivolt system)
¥ High Efficiency; 80% for Natural Gas, 82% for LP (Steady State)
¥ Optional Thermostat or Remote Control
¥ Realistic "Wood Fire" Look
¥ Convenient Operating Controls
¥ Variable-Rate Heat Output
¥ Quiet Blower for Effective Heat Distribution
¥ Low Maintenance
Heating Specifications: Spirit Bay
Natural Gas
Spirit Bay
LP (propane)
Approximate Maximum Heating Capacity (in square feet)* 900 - 1,500 900 - 1,500
High Burn Input Rate (In BTU's)** 31,000 31,000
Low Burn Input Rate (In BTU's)** 18,000 17,000
AFUE Efficiency 70.0% 70.0%
* Heating capacity will vary depending on the home's floor plan, degree of insulation, and the outside temperature. It is also
affected by the natural gas or LP BTU rating.
** To measure the net BTU's, multiply the BTU input by the efficiency percentage (80% for natural gas, 82% for LP).
Spirit Bay Dimensions
* Allow additional space for vent hookup (2" recommended).
**The gas inlet portrudes 1 1/2". Allow space for gas hookup - see page 8.
19"
3 1/4"
24 1/4"**
11 1/8" 12 1/8"
Accepts 4"
Dia. B Vent
32 1/8"
1 3/8" 9 1/8"
20 1/8"*
Weight = 200 Pounds
Electrical Specifications:
Blower Electrical Rating: 115 Volts, 1.3 Amps, 60 Hz (150 watts on high)
Fuel:
The heater is designed either for natural gas or for propane (but not for both). Check the sticker
on the top of the gas control valve.
Emissions:
This unit has passed the ANSI emission standards for vented room heaters as tested by Warnock
Hersey, LTD.

PAGE 6INSERT INSTALLATION - For qualified installers only!
This appliance must be installed in accordance with all local codes, if any; if
not, follow ANSI Z223.1 and the requirements listed in this manual. Failure
to follow all of the requirements may result in property damage, bodily injury,
or even death.
Check with local building officials for any permits required for installation of this gas heater and
notify your insurance company before hooking up this heater. The requirements listed below are
divided into sections. All requirements must be met simultaneously. The order of installation is
not rigid Ð the qualified installer should follow the procedure best suited for the installation.
Heater Placement
The heater may be installed in a masonry or zero-clearance (metal) fireplace with the
following requirements:
¥ The insert must be placed so that no combustibles are within, or can swing within
(e.g. drapes, doors), 36" of the front of the heater
¥ The insert must be installed in a level, undamaged masonry or zero-clearance
(metal) fireplace. Any damage must be repaired prior to installation. The heater
must not extend beyond the hearth.
¥ The insert must maintain a 10" clearance to combustible sidewalls
¥ The non-combustible side facing (e.g. brick, tile, cement board) must extend 8"
from the side of the insert
¥ The non-combustible top facing (e.g. brick, tile, cement board) must extend 8"
above the top of the insert
¥ Combustible mantles must be at least 17 1/2" above the top of the insert
HINT: REDUCING CLEARANCES - Clearances may be reduced by
methods specified in NFPA 211, listed wall shields, pipe shields, or
other means approved by local building or fire officials.
WIDTH INCLUDING SIDE PANELS:
40 1/2" with 8" Panels
44 1/2" with 10" Panels
48 1/2" with 12" Panels
HEIGHT INCLUDING
TOP PANEL:
27 3/4" with 8" Panels
29 3/4" with 10" Panels
31 3/4" with 12" Panels
Combustible Mantle
Combustible
Sidewall
Surround
Panels
Non-
Combustible
Facing
Hearth must extend
underneath unit
10"
8"
8"
17 1/2"
Floor Protection Install the heater over a non-combustible hearth that extends the full
width and depth of the unit. The hearth must be 32 1/8" wide by 11 1/8"
deep (see the illustration on the following page).

INSERT INSTALLATION (CONT.) - For qualified installers only! PAGE 7
Fireplace Sizing
Minimum Fireplace Size
E
D
C
A
B
A Height (front)
B Height (rear)
C Width (front)
D Width (rear)
E Depth
F Hearth Depth
G Hearth Width
21"*
21"*
24 1/4"**
19"
12 1/8"
11 1/8"
32 1/8"
** The gas inlet exits the heater on the
left side. It portrudes 1 1/2" and the
center is 1 3/8" back from the fireplace
opening. Allow space for gas hookup.
* Allow space for vent hookup.
An additional 2" is recommended.
G
F
Vent Requirements
The vent must be installed in accordance with all local codes, if any; if not, follow ANSI 223.1
and the requirements listed below. Furthermore, the vent must be installed to meet the
installation requirements of the vent manufacturer.
¥ Minimum 5' vertical rise from top of stove (see the illustration below)
¥ 4" listed gas chimney liner or B vent from one manufacturer (don't mix brands)
¥ Vent must reline the entire length of the chimney
¥ The vent must not service another appliance
¥ Must meet all of the vent manufacturer's requirements
6"
Min.
4" Listed gas chimney
liner or B Vent
Hearth and/or
hearth pad must
extend at least
to the faceplate
Z.C. (Metal)
firebox
Telescoping
Leg
6"
Min.
A sealed cover plate
is recommended,
but not required.
Surround
Panel
(Do not seal)
17"
Min.
17"
Min.
Leveling bolts for step-up hearths
Zero
Clearance
Fireplace
Surround
Panel
(Do not seal)
Approved Cap
Masonry
Fireplace

PAGE 8INSERT INSTALLATION (CONT.) - For qualified installers only!
Vent Requirements (continued)
NOTE: When using flexible gas vent, do not crimp or rupture the liner when
bending it around a chimney offset
The vent termination must meet the following requirements:
¥ Vent termination must have an approved cap (to prevent water from entering)
¥ Vent termination must not be located where it will become plugged by snow or
other material
¥ Vent termination must extend a minimum of 6" above the top of the chimney
NOTE: When installed, the vent must provide suitable draft for the
appliance. Other factors, such as exhaust fans, may create negative
pressure inside the home and cause down drafts. Additional vent
height may be required in these circumstances.
How to tell if you have negative pressure:
The most common indication of a negative pressure situation is the heater (and pilot) turning off
between 10 and 25 minutes from the time the main burner was started (this happens most often on
cold days). The main burner turns on, but instead of warming the flue and creating draft, it vents out
of the draft hood at the rear of the heater. The spill switch then heats up, and in about 5 to 15
minutes shuts off all gas to the heater (shutting off the main burner and pilot). If a thermostat is used
on your heater, and the pilot shuts down sporadically, you may have a negative pressure situation.
Gas Line Install
The gas line must be installed in accordance with all local codes, if any; if not, follow ANSI
223.1 and the requirements listed below.
Gas Line Connection:
¥ The gas inlet is a male 3/8" NPT
¥ This appliance requires a shutoff valve upstream of
the appliance. This valve must be accessible and
within 3 feet of the heater.
Gas Inlet Location:
The 3/8" N.P.T.
gas inlet portrudes
1 1/2" from the
side of the heater.
LOCATION OF THE
GAS INLET CENTER:
1 1/2"
1 3/8"
(from fireplace
opening)

INSERT INSTALLATION (CONT.) - For qualified installers only! PAGE 9
Manifold Pressure:
¥ Check the pressure of the gas downstream of the valve by removing the manifold
pressure tap with a 3/16" allen wrench (1/8" N.P.T. plug). If the manifold
pressure does not match the pressure listed in the table below, check the inlet gas
pressure and correct the problem.
Manifold Pressure with Regulator on HI
Natural Gas 3.5" W.C.
Propane 11" W.C.
Manifold Pressure Tap
(1/8" N.P.T. fitting)
Use a 3/16" allen wrench to remove.
The heater must be turned off while
connecting or disconnecting the
pressure tap or pressure sensing
device. Gas will ignite through the
pressure tap hole if the heater is on
and the pressure tap hole is open!
WARNING:
HI-LO Regulator
Gas Pressure:
Minimum Input Pressure
Natural Gas 5.5" W.C.
Propane 11" W.C.
¥ If the pressure is not sufficient, make sure the piping used is large enough, the
supply regulator is adequately adjusted, and the total gas load for the residence
does not exceed the amount supplied.
¥ The supply regulator (the regulator that attaches directly to the residence inlet or
to the propane tank) should supply gas at the suggested input pressure listed
above. Contact the local gas supplier if the regulator is at an improper pressure.
Purging the Gas Line:
The gas line must be properly purged to release all air in the gas line prior to starting the heater.
Finalizing the Installation
¥ Before starting, all gas line joints must be leak tested.
¥ Optional equipment must be installed (instructions are in the rear of this manual).
¥ The ceramic logs must be placed inside the firebox (see the section "Installing the
Logs and Coals" in the maintenance section of this manual).
¥ Start the heater and check for proper performance. Review the operations portion
of this manual to make sure the owner understands the operation of the heater.
Note: See the instructions "Re-Routing the Power Cord to the Left or Rear of the Heater" in the optional
equipment section of this manual to re-route the power cord.

PAGE 10 REVIEWING THE INSTALLATION
The check off list below details the installation concerns that you, the consumer,
should know prior to starting the heater. This information is very important and
must be checked off.
( ) There are no combustible
items placed within 36" of the
front of the heater or swing
within 36" of the front of
heater. This includes
furniture, doors, drapes, etc. Combustible
36" Minimum
( ) No combustibles are within
1" of the exhaust vent. Due
too high temperatures, the
room heater should be located
out of traffic and away from
combustibles. This includes
drywall, drapes, window sills,
etc. If any question exists,
call your dealer for a full
explanation.
CombustibleGas Vent
Min.1"
clearance
( ) The location of the GAS
MAIN SHUTOFF VALVE.
It is usually directly next to
the gas meter or propane tank
and may require a wrench to
shut off. Everyone in the
house should know where the
gas main shutoff valve is and
how to turn it off.
On most valves this is ON On most valves this is OFF
( ) All of the necessary permits
and installation information
have been obtained for your
records. This includes the
permits from building
officials, receipts, and this
manual.
O k
Permits Receipts This Manual
OWNER'S
MANUAL
( ) The operation card included
with the heater slides out
from behind the access panel.
If you can not find it, call
your dealer for details. This
card includes important
operation information that
must be kept with the heater
at all times.

OPERATING YOUR HEATER PAGE 11
Before You Begin
READ THIS ENTIRE MANUAL BEFORE YOU USE YOUR NEW HEATER.
FAILURE TO FOLLOW THE INSTRUCTIONS MAY RESULT IN PROPERTY
DAMAGE, BODILY INJURY, OR EVEN DEATH.
Before starting your heater make sure you have read the section titled Safety Precautions. Any
questions should be referred to your dealer.
Location of Controls - See explanation below
With the access panel flipped down
the controls can be accessed.
ON
OFF
MAIN BURNER
PILOT
IGNITER
BLOWER
ON/OFF
Switch
PILOT
IGNITER
BLOWER
Dial
Flame
Adjust
Knob
Gas
Control
Knob
HI
OFF
LO
Gas Control Knob This knob is used for starting the pilot. There are three positions, ON,
OFF, & PILOT. The pointer directly below the knob indicates the
position this knob is in.
Flame Adjust Knob This knob controls the flame height from low ("LO") to high ("HI"). The
pointer to the upper right of the knob points to the position this knob is in.
ON/OFF Switch This control is used to turn the heater on and off.
PILOT IGNITER The pilot igniter is used only while starting the pilot. When pressed, it
sends an electrical charge to the pilot assembly. This creates a blue spark
directly next to the pilot light, igniting it.
BLOWER Dial This dial controls the speed of the internal convection blower that pushes
the heated air into the room.
NOTE: The ON/OFF Switch must be left "ON" if using the remote control or
thermostat. Turning the ON/OFF Switch to "OFF" will keep the
heater off always.

PAGE 12 OPERATING YOUR HEATER (CONTINUED)
Starting The Pilot
The pilot light is used to ignite the main burners when the stove is turned on and also provides an
important safety role. It will stay lit once it is started. However, the gas flowing to the pilot will
shut off whenever the pilot goes out. If the pilot turns off frequently, call your dealer for
information. To start the pilot follow the directions below:
A. Push the gas control
knob in slightly and
turn it to the "OFF"
position. The knob
will not turn from
"ON" to "OFF"
unless the knob is
depressed slightly.
B. Wait five minutes to
let any gas that may
have accumulated
inside the firebox
escape. If you smell
gas, follow the
directions on the
cover "IF YOU
SMELL GAS".
C. Turn the gas control
knob to the "PILOT"
position and press the
knob in, this will
allow gas to flow to
the pilot light. Press
the red button on the
pilot igniter
repeatedly until you
see the pilot light.
KEEP THE GAS
CONTROL KNOB
DEPRESSED FOR
30 SECONDS
ONCE IT IS LIT.
Note: If the pilot
does not light after
several tries, call
your dealer for
service.
IN
L
O
T
ON
OFF
P
I
IN
L
O
T
ON
OFF
P
I
IN
L
O
T
ON
OFF
P
I
Keep the knob
pressed in for
30 seconds
C
B
IN
L
O
T
ON
OFF
P
I
A

OPERATING YOUR HEATER (CONTINUED)PAGE 13
D. Release the gas
control knob. If the
pilot goes out, repeat
step C. If the pilot
refuses to stay lit,
call your dealer for
service.
E. Turn the gas control
knob counter-
clockwise to "ON".
The pilot is now lit
and the heater can be
turned on and off.
IN
L
O
T
ON
OFF
P
I
IN
L
O
T
ON
OFF
P
I
If the pilot
light goes
out after
releasing
the knob,
repeat step
C above.
D
E
Running Your Heater
Your heater may be turned on and off manually, with the optional remote control, or by the
optional thermostat. The speed of the blower and the height of the flame can also be adjusted
manually.
NOTE: When the heater first comes on, the flames will be blue and
somewhat transparent. After fifteen minutes the flames will turn a
more realistic yellow and orange color.
NOTE: Certain installations use a remote "wall switch" to turn the heater on
and off. If this is the case, leave the ON/OFF switch on "ON".
NOTE: When this switch is turned to the "OFF" position the main burner
will not operate. However, the pilot flame will stay lit.
Starting the Heater for the First Time
Cure the Paint
To cure the paint, start the heater and turn the flame height to low. Leave it on for 20 minutes
then turn it off and let it cool. Repeat this process two more times to fully cure the paint. You
will smell the paint curing Ð this is normal.
Ventilate the Room
You may wish to ventilate the room by opening a window. Furthermore, the glass may become
obscure during the first 10 hours of burning due to the components inside the firebox curing.
Clean the glass with a glass cleaner after the first ten hours of operation.

PAGE 14 OPERATING YOUR HEATER (CONTINUED)
Turning the Heater On and Off
¥ Manual Operation
After the pilot has been
on for approximately one
minute the heater may be
turned on and off by
pressing the ON/OFF
switch located behind the
access panel underneath
the ashlip (see the
illustration to the right).
Use this switch to turn the heater on and off.
ON
OFF
MAIN BURNER
BLOWER
PILOT
IGNITER
HI
OFF
LO
¥ Remote Control Operation (Optional)
The remote control turns the heater on from any location within the room. It utilizes a remote
control and a receiver (usually located in the wall near the heater). Make sure the following has
been done before trying to use the remote control: 1) The pilot is on; 2) The on/off switch is
turned to "ON", and; 3) The switch on the remote control receiver is turned to "REMOTE" (see
the illustration below). This switch can also be used to turn the heater on and off manually. The
remote control requires two batteries, one in the remote and one in the remote control receiver .
Both batteries must be charged for the remote control to work. If the remote control does not
work, try replacing the batteries. If this doesn't work, contact your dealer for service.
REMOTE OFF ON
Remote Control
Receiver
(Mounted to Wall)
Remove the screw on the back of the
remote control to access the battery
Remove the upper
and lower screws to
access the battery
Remote Control
Hookup Wire
Turn this switch to
"REMOTE" to use
the remote control
To turn the
heater on and
off, HOLD THIS
BUTTON DOWN
FOR ONE SECOND.
TRAVIS INDUSTRIES< INC>
GAS HEATER
¥ Thermostat Operation (Optional)
After the pilot has been started the heater may be controlled by a
thermostat. The on/off switch on the heater must be turned "ON"
for the thermostat to operate. The thermostat will automatically
turn the heater on and off depending on the temperature. If the
thermostat does not turn the heater on, the thermostat may be set
too low or the on/off switch may be turned "OFF". If the
thermostat does not turn the heater off, the thermostat may be
set too high. If the thermostat does not work after making these
adjustments, call your dealer for service.
HINT: If the heater turns on and off frequently, you may want to adjust the
flame height down until it produces just enough heat needed. This
keeps the thermostat from turning the heater on and off repeatedly.
WARNING: Do not place any combustible items on top of the heater, even
temporarily. The thermostat is automatic and may start the heater
causing a combustible item to ignite.

OPERATING YOUR HEATER (CONTINUED)PAGE 15
Adjusting the Flame Height
Your heater has an adjustable flame to tailor the look and heat output to your specific needs. It is
adjusted by turning the middle dial on the valve assembly.
Flame Height
Adjustment Knob
Index Mark
HI
LO
Turn clockwise to
adjust the flame higher.
HI
LO
Turn counter-clockwise
to adjust the flame lower.
The flame height adjustment
knob is located under the
ashlip behind the access panel
Adjusting the Blower Speed
The blower helps transfer the heat from the heater into the room. It will not turn on until the
heater is up to temperature (approximately 10 minutes after starting). See the illustration below
for instructions on adjusting the blower speed.
ON
OFF
MAIN BURNER
BLOWER
HI
OFF
LO
Turn the knob all the way
counter-clockwise to turn the
blower off. One click
clockwise turns the blower to
high speed. Turning the knob
clockwise from the high
position decreases the speed
of the blower.
Normal Operating Sounds
Gas Control Valve
As the gas control valve is
turned on and off you will
hear a dull clicking sound.
This is the valve opening
up and shutting down.
Blower
This heater uses a
high tech blower to
push heated air
into the room. It
will make a whirring
sound and will
increase in volume
as the speed is
increased.
Burner Pan
The burner pan is underneath
the logs and is used to mix the
proper amount of air with the
natural gas to produce a clean
and efficient burn. When it is
started you will hear a slight
"whoosh" sound. When the
main burner is running you will
hear the gas flowing through
the burner pan and orifices Ð
this sound will decrease as the
flame height is lowered.
Pilot Flame
The pilot flame, which
remains on, makes a very
slight "whisper" sound.
Blower Thermodisk
This part can produce a
clicking sound as it turns
the blower on and off.
Stove Body
Due to the heavy steel construction,
occasional clicks may come from the
heater, especially during startup.

PAGE 16 MAINTAINING YOUR HEATER
Every year you should inspect the firebox and door to make sure they are clean and functional.
WARNING: Failure to inspect and maintain your heater may lead to improper
burning inside the heater, leading to a dangerous situation.
Inspecting the Firebox
The firebox should be inspected and cleaned of any soot or dust that may have been drawn into
the heater. To do this, follow the directions below.
1. Remove the door (see the illustration below).
Lift the door off
the hinges (use
both hands).
1. Unscrew the handle
until it can be removed. 2. Swing the door open. 3.
2. Remove the logs and coals (see the instructions on the following page).
3. Use a vacuum cleaner with a soft brush attachment to vacuum any dirt off the
burner pan (see the illustration below). The rear log is fragile and should not be
vacuumed. Inspect the burner pan and firebox for any deterioration. If it shows
signs of deterioration, call your dealer for a full inspection. There should be no
soot in the firebox, except for a small amount on the logs where the flames brush
up against them. If there is additional soot, the heater may need adjustment.
Contact your dealer for information.
Make sure
all the
burner
holes are
clean and
no dirt has
collected
Log clips
Rear log
4. To replace the front log and coals follow the directions in the section "Installing
the Logs and Coals".
5. Replace the door. Turn the door handle clockwise until the door seals tight with
door handle facing downward.

MAINTAINING YOUR HEATER (CONTINUED)PAGE 17
Installing and Removing the Logs and Coals
NOTE: If the logs are not installed properly, the heater will not burn properly.
Place the left twig so
the two holes accept
the pins in the front
and rear log.
AA
AA
AA
AA
A
A
A
A
A
A
Left Twig
Place the right twig over the
left twig so the hole accepts
the pin on the left twig.
Place the coals on this ledge at the front of the firebox .
Do not place the coals over the burner holes.
A
A
A
A
A
Right Twig
Place the rear
log so the flat
portion rests on
this ledge.
Rear Log (largest)
Place the front log
on top of these
clips and slide it all
the way back.
Pilot Assembly
Front Log
Burner Pan
When in place, the
logs look like this.
Align the right twig so the two lower
branches rest on the front log.
a
b
c
Make sure this notch straddles
the pilot assembly.

PAGE 18 MAINTAINING YOUR HEATER (CONTINUED)
Inspecting the Door
The door must seal against the door seal for your heater to operate correctly.
1. Remove the door (follow the directions under "Inspecting the Firebox").
2. Place the door face down and check the items below. If the gaskets or glass
require replacing, follow the instructions below.
The door gasket should be
unbroken, have enough
bulge to contact the face of
the unit, and be firmly
attached to the door frame.
The glass gasket should
form an airtight seal
between the glass and the
door frame.
Check the
glass for any
cracking.
The door
handle slides
out of this hole.
3. Then replace the door. Turn the door handle clockwise until the door seals tight.
Tighten the handle until it points downward.
Replacing the Door Gasket
Remove the old gasket (use a screwdriver if necessary - see the illustration below). Apply a line
of gasket cement (available from your dealer) in the groove that follows the perimeter of the
door. Insert the gasket into the groove. Do not stretch the gasket as you place it into the groove.
Cut off any excess gasket when done. Allow 2 hours for the cement to dry. When re-installing
the door, the gasket may need to be flattened by repeatedly opening and closing the door firmly.
Use a 5/16"
nutdriver for the
glass retainer
screws.
The door gasket is
7/8" white rope gasketing and is
held in place with gasket cement.
Cross Section
Door Frame
Glass
Glass Retainer 3/4" Black Channel Tape
The glass is held in place
with the glass retainer
and ten screws
Make sure
there is a
small space
around the
edge of the
glass.
Replacing the Glass or Glass Gasket
Remove the glass retainer by unscrewing the ten screws that hold it in place with a 5/16"
nutdriver (see the illustration above). Carefully remove the glass. Make sure the 7/8" black tape
gasket (new or old) runs along the perimeter of the glass. If using a new gasket, trim off any
excess. Place the glass (new or old) in place so there is a small gap between the edge of the glass
and the door frame. Make sure the gasket is tucked underneath the glass so the glass does not
touch the door frame. Place the glass retainer in place and secure it with the screws removed
earlier. Make sure the white gasket stays in place and seals the window. Tighten the glass
retainer until the gaskets start to flatten.

TROUBLESHOOTING PAGE 19
Problem: Possible Cause: Don't Call for Service
Until You:
Pilot Will Not Light A gas shut off valve is turned off
The valve control knob isn't turned to "PILOT"
The valve control knob isn't pushed in
The igniter wasn't pressed repeatedly
Check all gas shut off valves
See "Starting the Pilot Light" Step C
See "Starting the Pilot Light" Step C
See "Starting the Pilot Light" Step C
Main Burners Will Not
Start
The pilot light has gone out
The ON/OFF switch is turned to "OFF"
The remote control is not working correctly
The thermostat is disconnected or set too high
See "Starting the Pilot Light"
Turn the ON/OFF switch to "ON"
See "Remote Control Operation"
See "Thermostat Operation"
Remote Control Does
Not Work
The pilot light has gone out
The ON/OFF switch is turned to "OFF"
The remote is too far away from the heater
The remote control receiver is turned "Off" or "On"
One of the two remote control batteries is dead
See "Starting the Pilot Light"
Turn the ON/OFF switch to "ON"
Use the remote closer to the heater
See "Remote Control Operation"
See "Remote Control Operation"
Thermostat Does Not
Work
The pilot light has gone out
The ON/OFF switch is turned to "OFF"
The thermostat is set too high
See "Starting the Pilot Light"
Turn the ON/OFF switch to "ON"
See "Thermostat Operation"
Heater Will Not
Distribute Heat
The heater is unplugged
The heater is not up to temperature
Plug the heater in.
See "Operating Your Heater"
Pilot Goes Out Once A
Month Or More
The gas supply has not been shut off
The vent is experiencing a cold air blockage or a negative
pressure situation exists in the home
Keep the gas supply turned on
This is a necessary safety feature that
disables the heater if a down draft occurs.
If this problem is persistent the vent may
need to be improved or changes may need
to be done to remove the negative pressure
inside the home - see your dealer for
details
Flame (and Pilot) Goes
Out 10 to 25
Minutes After
Starting
The vent is experiencing a cold air blockage or a negative
pressure situation exists in the home
This is a necessary safety feature. First try
restarting the heater. If it works correctly,
a cold air blockage occurred and the vent
just needed to be heated sufficiently. If
this problem is persistent the vent may
need to be improved or changes may need
to be done to remove the negative pressure
inside the home - see your dealer for
details
Flames Are Too Blue The heater has just been started This is normal - see "Operating Your
Heater"
Flames Are Orange
With Dirty Smoke
Something may be placed against the heater See "How this Heater Works"
Flames Are Too Short
(Under 6")
The flame height may be turned too low
Something may be placed against the heater
Turn the flame height to "HI" -
See "Operating Your Heater"
See "How this Heater Works"
Thin Layer of Soot
Covers the Glass
The logs are placed incorrectly See "Installing the Logs and Coals"

PAGE 20 TROUBLESHOOTING (CONTINUED)
How this Heater Works
This gas heater is designed with safety as the primary concern. Most of the components inside
this heater are used for safety purposes. Therefore, only certified gas service technicians should
service this heater. Your dealer can help you find a certified gas service technician.
What Turns the Main Burners On and Off
This heater uses a "millivolt system" to control its operation. A millivolt is a very small
measurement of electricity. The thermopile, located directly next to the pilot light, generates
electricity when it is heated by the pilot light. If the pilot is not lit, the thermopile does not
generate electricity. This electricity is used to keep the gas valve open. Without it, the gas valve
shuts off all gas to the heater. That is why when starting the pilot the gas control knob has to be
pressed in long enough for the thermopile to heat up and start generating electricity. This current
not only keeps the gas valve open but also provides electricity for the ON/OFF switch, remote
control, or thermostat (see the illustration below). Because the thermopile generates the
electricity needed to turn the heater on and off, this heater can be operated when the power is out
(but the blower will not run).
When heated, the thermopile
generates electricity (a very small
amount, measured in "Millivolts").
This electricity is
needed to keep the
gas valve open and
to operate the main
burners.
The main burners are
switched on and off
using the electricity
generated by the
thermopile. The
ON/OFF switch,
remote control, or
thermostat control
the circuit to the
main burner.
Why Nothing Should Be Placed Against the Heater
Your heater has a grill below the ashlip and convection air openings on the side and top that must
not be blocked. The grill below the ashlip allows air into the firebox. If it is blocked the
combustion inside the firebox will not burn normally. This will result in reduced efficiency and
the exhaust gases will become dirty. The convection air openings on the side and top are used to
draw room air over the hottest parts of the heater and distribute the warmed air into the room. If
they are blocked, the heater will not heat as well and may become too hot internally.
Do not block this grill. It
provides air for combustion.
Do not block the air openings
along the top. They are used
to pull convection air over
the hottest parts of the
stove.