Flexeserve Zone MK2 2 Tier User manual

FLEXESERVE® | Quick Start Guide Flexeserve Zone® MK2 2 ier, 3 ier – Rear Feed | V1 JUN 2020 | 40002825 Page | 1 of 2
Flexeserve® Customer Support
[t] [phone]
[e] [email protected]
!
Flexeserve Zone® MK2 2 Tier, 3 Tier – Rear Feed
For full details on ho to operate this equipment
safely, please refer to the Operation manual.
WARNING
In an emergency switch off the appliance and isolate
fully from the mains supply.
CAUTION
The surface of the zones will become hot reaching
temperatures above 70°C.
Operation
Individual Zones – Settings
Each of the model variants are supplied with a mains isolator switch and an OLED interface controller. The
controls are located within the back OLED viewing panel at the base of the Flexeserve Zone®.
Set the mains isolator switch to the ‘I’ position to apply power to the equipment. Touch and hold the standby
icon and the display will show and scroll through the previously set settings. To initiate a recipe to an
individual zone touch and hold the individual zone number icon to enter the recipe selection menu. Scroll
through the recipe selection menu using the up and down arrow icons to highlight the desired recipe. Select
the recipe by touching the pink ‘M’ icon and the recipe box will be highlighted. To initiate the recipe selection
touch the tick icon. The selected zone will begin to heat and reach the pre-configured recipe temperature
automatically. The zone number icon will illuminate red whilst the zone reaches its recipe set temperature.
This will change to illuminate green to indicate that it has reached its set temperature. Repeat the above
process selecting the ‘OFF’ setting in the recipe selection menu to switch zones off individually. To turn off all
zones touch and hold the standby icon until the display reads ‘Standby’.
To view the recipe that is assigned to a particular zone touch the relevant zone number icon for one
second. The display will then show the assigned recipe.
Arrow icons
Standby icon
Mains isolator
switch
I = On position
O = Off position
M ‘select’ icon
Zone number icon
OLED interface display
ick icon
‘Back’ arrow icon

QUICK START GUIDE
FLEXESERVE ZONE® MK2 2 TIER 3 TIER – REAR FEED
FLEXESERVE® | Quick Start Guide Flexeserve Zone® MK2 2 ier, 3 ier – Rear Feed | V1 JUN 2020 | 40002825 Page | 2 of 2
Flexeserve® Customer Support
[t] [phone]
[e] [email protected]
!
Display and Merchandising
Do not obstruct the fan(s) at the rear of each zone as this can cause the built-in safety shut-off to activate
and stop the equipment from working.
Troubleshooting
Some faults must only be investigated by a trained and qualified Engineer. For assistance ith
troubleshooting this equipment, please refer to the Operation manual or contact Customer Support.
Fault Cause Solution
Products are not maintaining
temperature.
Draughts from doorways and air
conditioning units in the vicinity of
the equipment can cause the
temperature to drop.
Relocate the equipment to a
more suitable location. If this is
not possible call Customer
Support.
Incorrect recipe selected. Initiate correct recipe against the product type using the OLED
interface controller.
Unit is not operating.
No power. Check that the isolation switch
is switched on.
Zone fuse has tripped.
Contact Customer Support.
Over-temperature thermostat has
operated.
OLED interface controller has been
initiated to the ‘Off’ setting.
Change setting to correct recipe
on the OLED interface
controller.
Lights are not working. Light unit has failed. Contact Customer Support.
Daily Cleaning
For full details on ho to clean this equipment, please refer to the Operation manual.
The polycarbonate risers and ticket strips can be removed and cleaned by lifting.
Once the front polycarbonate risers are removed crumbs and debris can be swept forwards and out of
each zone. Glass shelves inner side wells lamp diffuser glass and external surfaces can be cleaned using
non-abrasive cleaning products.
Polycarbonate risers
and ticket strips
Glass shelf