FLIR E series User manual

High-Performance
Pan-Tilt Unit
User Manual
MODELS: PTU-D48E
PTU-D100E
PTU-D300E
VERSION: 1.00
REVISION DATE: June, 2016

PTU-D48, D100, D300 User Manual
Copyright 2016, FLIR Commercial Systems, Inc.
DOCUMENT CONTROL
COPYRIGHT NOTICE
PTU-D48E, D100, D300 User’s Manual, version 1.00 (06/2016)
©2016 by FLIR Systems, Inc., 70 Castilian Drive, Goleta, CA 93117, [phone], FAX: [phone]
www.FLIR.com/MCS
All rights reserved. Protected under numerous U.S. patents, including 5463432 and 5802412 with other
patents pending. No part of this book may be reproduced, stored in a retrieval system, or transcribed in
any form or by any means including but not limited to electronic, mechanical, photocopying, recording,
or otherwise, without the prior written permission of FLIR Systems, Inc.
The information in this manual is subject to change without notice and, except for the warranty, does
not represent a commitment on the part of FLIR Systems, Inc. FLIR Systems, Inc. cannot be held liable for
any mistakes in this manual and reserves the right to make changes.
Date Author Rev. # Changes
06/2016 A. Hernandez 1.00 Initial release

Copyright 2016, FLIR Commercial Systems, Inc.
Table of Contents
iii
1 - Introduction ................................................................................................................................. 1
1.1 - General PTU Features ........................................................................................................................ 1
1.1.1 - PTU-D48E Features ................................................................................................................... 2
1.1.2 - PTU-D100E Features ................................................................................................................. 2
1.1.3 - PTU-D300E Features ................................................................................................................. 2
1.2 - E Series Features ........................................................................................................................... 3
1.3 - Applications ....................................................................................................................................... 3
1.4 - About This Manual ............................................................................................................................ 4
1.4.1 - Formatting Conventions ........................................................................................................... 4
1.5 - Models ............................................................................................................................................... 5
1.5.1 - PTU-D48E Models ..................................................................................................................... 5
1.5.2 - PTU-D48E ISM Models .............................................................................................................. 5
1.5.3 - PTU-D100E Models ................................................................................................................... 6
1.5.4 - PTU-D100E ISM Models ............................................................................................................ 6
1.5.5 - PTU-D300E Models ................................................................................................................... 7
1.5.6 - PTU-D300E ISM Models ............................................................................................................ 7
1.5.7 - PTU-D300E RF Models .............................................................................................................. 8
1.6 - PTU Package Contents ...................................................................................................................... 8
1.7 - Related Documentation .................................................................................................................... 9
1.8 - Additional Resources ......................................................................................................................... 9
1.9 - Technical Support .............................................................................................................................. 9
2 - Safety ..........................................................................................................................................11
2.1 - Overview ......................................................................................................................................... 11
2.2 - Safety Warnings and Cautions ......................................................................................................... 11
3 - Quick Start ..................................................................................................................................13
3.1 - System Overview ............................................................................................................................. 13
3.2 - Installation Components ................................................................................................................. 14
3.3 - Basic Setup ...................................................................................................................................... 14
3.4 - Ethernet Connection ....................................................................................................................... 15
3.5 - Serial Connection ............................................................................................................................ 16
4 - Installation & Setup .....................................................................................................................19
4.1 - Mounting the Unit ........................................................................................................................... 19
4.2 - Wiring and Connectors .................................................................................................................... 20
4.2.1 - Mechanical Overview ............................................................................................................. 20
4.2.2 - Wiring Options ........................................................................................................................ 20
4.3 - Power Sources ................................................................................................................................. 21
4.4 - Fusing .............................................................................................................................................. 22
4.5 - Shielding .......................................................................................................................................... 22
4.6 - Interface and Host Settings ............................................................................................................. 22
4.6.1 - Ethernet Connection .............................................................................................................. 23
4.6.2 - RS-232 Electrical Connection .................................................................................................. 23
4.6.3 - RS-485 Electrical Connection .................................................................................................. 24

PTU-D48, D100, D300 User Manual
Copyright 2016, FLIR Commercial Systems, Inc.
iv
4.7 - Initial Power-Up and Test ................................................................................................................ 24
4.7.1 - Web Interface ......................................................................................................................... 24
4.7.2 - Terminal Interface .................................................................................................................. 25
4.8 - Payload Mounting ........................................................................................................................... 25
4.8.1 - Side Bracket Attachment ........................................................................................................ 26
4.8.2 - Payload Attachment ............................................................................................................... 27
4.9 - Payload Wiring Connector (Optional for D48E) .............................................................................. 29
5 - Configuring & Programming ....................................................................................................... 31
5.1 - Range of Motion .............................................................................................................................. 31
5.1.1 - Default Limits ......................................................................................................................... 32
5.2 - Resolution and Step Modes ............................................................................................................ 32
5.2.1 - PTU-D48E Resolution ............................................................................................................. 33
5.2.2 - PTU-D100E Resolution ........................................................................................................... 33
5.2.3 - PTU-D300E Resolution ........................................................................................................... 33
5.3 - User-Programmable Settings .......................................................................................................... 33
5.3.1 - High-Speed Operation ............................................................................................................ 34
5.3.2 - Heavy-Payload Operation ....................................................................................................... 34
5.3.3 - Battery Powered Operation ................................................................................................... 35
F - Electrical Specifications ................................................................................................................. 1
6.1 - 32-Pin Base Connector ...................................................................................................................... 2
6.2 - 19-Pin Payload Connector ................................................................................................................. 3
6.3 - PL01 Wiring Diagram ......................................................................................................................... 4
6.4 - PL02 Wiring Diagram ......................................................................................................................... 5
6.5 - PL17 Wiring Diagram (General) ......................................................................................................... 6
6.6 - PL17 Wiring Diagram (PTU-D100E with Slip Ring Only) .................................................................... 7
6.7 - Configurable I/O Wiring Diagram (PTU-D300E GigE Only) ................................................................ 8
6.8 - 32-Pin Breakout Cable ....................................................................................................................... 9
G - Mechanical Drawings ................................................................................................................... 1
7.1 - Payload Mounting Pattern ................................................................................................................ 1
7.1.1 - PTU-D48E .................................................................................................................................. 1
7.1.2 - PTU-D100E ................................................................................................................................ 3
7.1.3 - PTU-D300E ................................................................................................................................ 5
7.2 - PTU Dimensions ................................................................................................................................ 7
7.2.1 - PTU-D48E (Standard) ................................................................................................................ 7
7.2.2 - PTU-D48E (ISM) ........................................................................................................................ 8
7.2.3 - PTU-D100E (Standard) .............................................................................................................. 9
7.2.4 - PTU-D300E (Standard) ............................................................................................................ 10

Copyright 2016, FLIR Commercial Systems, Inc.
Table of Contents
v
H - Networking .................................................................................................................................. 1
8.1 - Ethernet ............................................................................................................................................. 1
8.2 - Serial .................................................................................................................................................. 1
8.2.1 - Serial Networking Connections ................................................................................................ 2
8.2.2 - ASCII Command Syntax ............................................................................................................ 3
8.2.3 - Serial Command List ................................................................................................................. 4
I - Troubleshooting ............................................................................................................................ 1
9.1 - Mechanical ........................................................................................................................................ 1
9.2 - Power ................................................................................................................................................ 1
9.3 - Networking ........................................................................................................................................ 1
9.4 - Technical Support .............................................................................................................................. 2
J - Regulatory & Warranty Information ............................................................................................. 1
10.1 - Regulatory Information ................................................................................................................... 1
10.2 - About FLIR Systems, Inc. .................................................................................................................. 2
10.3 - Limited Warranty ............................................................................................................................ 2

PTU-D48, D100, D300 User Manual
Copyright 2016, FLIR Commercial Systems, Inc.
vi
This page intentionally left blank.

Copyright 2016, FLIR Commercial Systems, Inc. 1
1 - Introduction
The PTU-D48E, PTU-D100E, and PTU-D300E E Series Pan-Tilt Units (PTU) from FLIR Systems, Inc. provide
fast, accurate, and durable positioning of cameras, antennas, lasers, and other payloads. This User
Manual contains setup, general configuration, wiring, and mechanical interface information that is
intended for use by design engineers and integrators who are configuring, installing, and programming
the PTU. Please see “Related Documentation” on page 9 for a list of other documents related to FLIR
PTUs. PTU-D100E, and/or PTU-D300E.
This manual describes setting up and using the following PTUs:
•PTU-D48E
•PTU-D48E-ISM
• PTU-D100E
• PTU-D100E-ISM
• PTU-D300E
• PTU-D300E-ISM
• PTU-D300E GigE
Optional modules are not included in these instructions. If your PTU includes any optional modules,
please refer to the documentation included with those modules for help with their setup and use.
1.1 - General PTU Features
The PTU-D48E, PTU-D100E, and PTU-D300E PTUs offer the following general features:
• Serial communication capability via terminal or computer
• Precise position, speed & acceleration control
• On-the-fly position and speed changes
• Self-calibration on reset with reduced motion
• Host-controllable power consumption
• Simple ASCII command mode
• High-speed binary command interface
• Constant-current motor drives for increased performance and control

PTU-D48, D100, D300 User Manual
Copyright 2016, FLIR Commercial Systems, Inc.
2
• Unregulated 12-30 VDC power input
• Flexible connectivity options
• Sealed for outdoor operation (IP67)
• Slip ring for continuous 360° pan operation (Optional with D48E; standard on D100E and D300E).
1.1.1 - PTU-D48E Features
In addition to the general features listed above, the PTU-D48E offers the following features:
•Payload (top mount): 10lbs
•Payload (side mount): 15lbs
•Pan Resolution: 0.006°
•Tilt Resolution: 0.003°
Please refer to the PTU-D48E Product Datasheet for complete specifications.
1.1.2 - PTU-D100E Features
In addition to the general features listed above, the PTU-D100E offers the following features:
•Payload (top mount): 15lbs (standard) or 25lbs (EX model)
•Payload (side mount): 25lbs
•Pan Resolution: 0.0075°
•Tilt Resolution: 0.0075° (standard) or 0.0038° (EX model)
Please refer to the PTU-D100E Product Datasheet for complete specifications.
1.1.3 - PTU-D300E Features
In addition to the general features listed above, the PTU-D300E offers the following features:
•Payload (top mount): 35lbs (standard) or 60lbs (EX model)
•Payload (side mount): 75lbs (standard) or 90lbs (EX model)
•Pan Resolution: 0.006° (standard) or 0.003° (EX model)
•Tilt Resolution: 0.006° (standard) or 0.003° (EX model)
Please refer to the PTU-D300E Product Datasheet for complete specifications.

Copyright 2016, FLIR Commercial Systems, Inc.
Chapter 1: Introduction
3
1.2 - E Series Features
The PTU-D48E, PTU-D100E, and PTU-D300E E Series PTUs include the following new features:
• Built-in Ethernet/Web IP interface for easy configuration, control, and diagnostics
• Gigabit Ethernet pass-through (PTU-D300E GigE only)
• Improved power protection circuitry
• 32-pin base connector for simplified wiring
• Integrated digital encoder for more robust positioning
• Programmable ranges of motion
• Higher command rates with lower latency and jitter
• Reduced calibration movement
• Full backward compatibility with previous PTU models that includes:
-Mounting pattern
- Payload connector/pin-outs (PL01, PL02)
- ASCII and binary application command interface
- Optional 19- to 32-pin adapter cable (32-pin breakout cable also available)
- Overlapped capabilities with previous PTU-D48E, PTU-D100E, and PTU-D300E models.
1.3 - Applications
The PTU-D48E, PTU-D100E, and PTU-D300E E Series PTUs are well suited for the following applications:
• Mid- and short-range surveillance systems
• Automated detection and tracking
• Multi-sensor perimeter monitoring systems
• Thermal and IR cameras
• Marine/shipboard sensor systems
• Harbor and port security
• Border security & law enforcement
• Highway & transportation monitoring
• Military special operations
• Satellite communications systems
• Microwave antenna systems (passive, active)
• Robotics & computer vision.
E

PTU-D48, D100, D300 User Manual
Copyright 2016, FLIR Commercial Systems, Inc.
4
1.4 - About This Manual
This section describes the formatting conventions and information contained in this manual.
1.4.1 - Formatting Conventions
This manual uses several formatting conventions to present information of special importance.
Commands and other information that is new for the E Series PTUs include the “E” icon shown
here.
Lists of items, points to consider, or procedures that do not need to be performed in a specific
order appear in bullet format:
•Item 1
•Item 2
Procedures that must be followed in a specific order appear in numbered steps:
1. Perform this step first.
2. Perform this step second.
Specific keyboard keys are depicted in square brackets and are capitalized, for example: [ESC]. If more
than one key should be pressed simultaneously, the notation will appear as [KEY1]+[KEY 2], for example
[ALT]+[F4].
Interface elements such as document titles, fields, windows, tabs, buttons, commands, options, and
icons appear in bold text.
Menus and submenus have the notation Menu>Submenu. For example, “Select File>Save” means that
you should first open the File menu, and then select the Save option.
Specific commands appear in standard Courier font. Sequences of commands appear in the order in
which you should execute them and include horizontal or vertical spaces between commands.
This manual also contains important safety information and instructions in specially formatted callouts
with accompanying graphic symbols:
WARNING: CAUTIONS ALERT YOU TO THE POSSIBILITY OF PERSONAL INJURY IF THESE
INSTRUCTIONS ARE NOT FOLLOWED.
CAUTION: CAUTIONS ALERT YOU TO THE POSSIBILITY OF EQUIPMENT OR PROPERTY
DAMAGE IF THESE INSTRUCTIONS ARE NOT FOLLOWED.
Note: Notes provide helpful information.
E

Copyright 2016, FLIR Commercial Systems, Inc.
Chapter 1: Introduction
5
1.5 - Models
Each PTU unit includes a model number that is located on the base of the unit. This number lists the
options present on that particular unit. Different options may require specialized instructions, and this
manual will refer to this section where necessary to ensure that you are following the appropriate
directions.
1.5.1 - PTU-D48E Models
The PTU-D48E model number appears as follows:
Figure 1-1: PTU-D48E Part Numbering
1.5.2 - PTU-D48E ISM Models
The PTU-D48E ISM model number appears as follows:
Figure 1-2: PTU-D48E ISM Part Numbering
ISM: ISM callouts alert you to differences between standard PTUs and PTUs equipped
with the optional Inertial Stabilization Module (ISM) and refer you to the appropriate
documentation.
ISM
S S S S S S000
D48E
Bracket Mount
S = Top bracket
Wiring
S = None
1 = PL01
2 = PL02
Q = PL17
Slip Ring
S = Standard
C = Continuous pan with slip ring
S S G G S S000
D48E
Bracket Mount
S = Top bracket
Wiring
G = PL02
Q = PL17

PTU-D48, D100, D300 User Manual
Copyright 2016, FLIR Commercial Systems, Inc.
6
1.5.3 - PTU-D100E Models
The PTU-D100E model number appears as follows:
Figure 1-3: PTU-D100E Part Numbering
1.5.4 - PTU-D100E ISM Models
The PTU-D100E ISM model number appears as follows:
Figure 1-4: PTU-D100E ISM Part Numbering
Bracket Mount
S = Dual side
T = Standard
Wiring
S = PL01
E = PL02
Q = PL17
Base Conn.
G = ISM
B = Bottom
Gears
S = Std.
V = EX
Bracket Mount
S = Dual side
T = Standard
Wiring
G = PL02
Q = PL17
Y = *
Base Conn.
G = ISM
B = Bottom
Gears
S = Std.
V = EX

Copyright 2016, FLIR Commercial Systems, Inc.
Chapter 1: Introduction
7
1.5.5 - PTU-D300E Models
The PTU-D300E model number appears as follows:
Figure 1-5: PTU-D300E Part Numbering
1.5.6 - PTU-D300E ISM Models
The PTU-D300E ISM model number appears as follows:
Figure 1-6: PTU-D300E ISM Part Numbering
S S S S000
D300E
Gears
S = Standard
U = EX
H = high-speed pan
* = Dual side hubs, with top bracket installed
** = Denotes the D300E GigE option
Bracket Mount
S = Standard
D = Dual side*
S S
Wiring
S = PL01
E = PL02
C=Config I/O**
Base Conn.
S = Standard
B = Bottom
S S S S000
D300E
Gears
S = Standard
U = EX
* = Dual side hubs, with top bracket installed
** = not compatible with top bracket
Bracket Mount
S = Standard
D = Dual side*
G G
Wiring
G = PL02
Base Conn.
G = ISM
B = Bottom

PTU-D48, D100, D300 User Manual
Copyright 2016, FLIR Commercial Systems, Inc.
8
1.5.7 - PTU-D300E RF Models
The PTU-D300E RF model number appears as follows:
Figure 1-7: PTU-D300E RF Part Numbering
1.6 - PTU Package Contents
Your PTU package includes the following
items:
• PTU-D48E, D100E, or D300E unit
(PTU-D300E shown)
• Payload mating connector kit (with
various payload pass-through
configurations)
• Payload mounting brackets – Optional
• Pan-Tilt break-out cable (PTU-CAB-E-
25BO) – Optional
• AC/DC power supply (PTU-AC-APS-
30V) – Optional
• RS-232 to RS-485 converter (PTU-
CONV-RS485C) – Optional
•PTU-D48E, PTU-D100E, PTU-D300E E
Series User’s Manual (this document)
• Pan-Tilt E Series Command Reference Manual
• CD containing the PTU Finder utility and other documentation.
S S F R S S000
D300
Gears
S = Standard
U = EX
Bracket Mount
S = Standard
D = Dual side*
Pan/Tilt
SS = Std.**
* = Dual side hubs, with top bracket installed
** = SS denotes standard pan/tilt range of motion. Other lettering denotes alternate pan and/or tilt range of motion
1
2
3
4
5
6

Copyright 2016, FLIR Commercial Systems, Inc.
Chapter 1: Introduction
9
1.7 - Related Documentation
The following additional documentation is available for your PTU:
•PTU Configuration Guide: options and accessories ordering guide for your specific PTU model
•PTU Product Datasheet: product specifications for your specific PTU model
•Pan-Tilt E Series Command Reference Manual: command instructions
•Pan-Tilt E Series Internal Stabilization Module Guide: ISM instructions
1.8 - Additional Resources
FLIR Systems, Inc. also maintains a technical support Web site with additional resources for customers in
the Support section at www.FLIR.com/MCS. Resources include electronic copies of user manuals,
firmware downloads, 3D CAD models, technical notes, and other information.
1.9 - Technical Support
FLIR Systems, Inc. provides a range of technical support options:
• Email: [e-mail]
•Web: www.FLIR.com/MCS
•Phone: [phone]
The preferred method of contacting Technical Support is via email, which helps ensure proper
dispatching and tracking to address your questions promptly.
When contacting Technical Support, please provide the following information:
• PTU model and configuration
• Payload (Please include photos, if possible.)
• Parameter settings
• Description of issue/symptoms

PTU-D48, D100, D300 User Manual
Copyright 2016, FLIR Commercial Systems, Inc.
10
This page intentionally left blank.

Copyright 2016, FLIR Commercial Systems, Inc. 11
2 - Safety
2.1 - Overview
This chapter contains important safety instructions. You must read, understand, and comply with all of
these safety instructions in order to protect both persons and property. The benefits of a safe
installation include increased usability, reliability, and reduced damage to the PTU, payload, and/or
other property.
2.2 - Safety Warnings and Cautions
• PTU installation and setup should be only be performed by qualified personnel.
• The installation must comply with all applicable codes (such as building codes, marine safety codes,
etc.).
• The installation must be free of obstructions throughout the entire range of pan-tilt motion. When
planning the installation, make sure to take the payload into account to ensure that the PTU and
payload remain unobstructed at all times.
• All mounting methods and materials must be capable of supporting at least four times the combined
weight of the PTU, mounted payloads, and cabling.
• Corrosion-resistant hardware (such as stainless steel screws) must be used for all outdoor
installations.
• Do not install the PTU in any location that exceeds the PTU’s environmental specifications.
• Always incorporate a readily accessible power disconnect into the installation wiring. (See “Ethernet
Connection” on page 15 and “Serial Connection” on page 16.)
• Removing power by disconnecting the power cable or cable harness is not recommended and can
result in damage to the system.
• All service procedures must be performed by qualified service personnel in accordance with all
applicable instructions.
• If the PTU is damaged, immediately remove power and contact FLIR Systems, Inc.
• Only use replacement parts recommended by FLIR Systems, Inc.
• Use caution when lifting the PTU and/or payload.

PTU-D48, D100, D300 User Manual
Copyright 2016, FLIR Commercial Systems, Inc.
12
• Keep all persons and objects well away from the PTU panning and tilting radius with payload
installed.
• Do not touch or otherwise handle the PTU while in motion or if there is a possibility of motion.
Always remove power before servicing the PTU and/or payload.

Copyright 2016, FLIR Commercial Systems, Inc. 13
3 - Quick Start
The PTU provides direct Ethernet and serial control for all motions. You may also use a joystick or
proprietary controller.
This chapter helps you power up your PTU and test direct communications from a host computer.
3.1 - System Overview
The PTU includes an integrated controller that can be accessed using a Web/Ethernet interface. The
controller will also accept control commands from any host computer over a serial (RS-232 or RS-485)
connection. The basic connections are:
•DC power
• Pan-tilt control via either Ethernet or RS232/485 serial connection
The PTU also allows payload pass-through wiring that internally routes payload signals (payload power,
video, etc.) from a single stationary connector in the PTU base to a single payload connector that moves
with your payload.
Figure 3-1: Pan-Tilt System Overview
You may control the PTU from any host computer using either the built-in Web interface or the ASCII
protocol described in the included Pan-Tilt E Series Command Reference Manual. The PTU also supports
a binary protocol via a C Software Development Kit (PTU-SDK) for high speed, hard real-time controls
such as tracking. Drivers are also available using third-party software packages such as LabVIEW and
digital video control systems.
ISM: ISM-equipped PTUs use the same connections described in this chapter.
Basic PTU Connections
 RS-232 Serial
 Ethernet – 4C
 RS-485 Serial (w/USB adapter)
Host
Controller
PTU
ISM

PTU-D48, D100, D300 User Manual
Copyright 2016, FLIR Commercial Systems, Inc.
14
3.2 - Installation Components
A complete PTU-D48E, PTU-D100E, or PTU-D300E system configuration requires the following
components:
• PTU (PTU-D300E shown; 1)
• Payload mating connector kit – for pass-
through models only – (2)
•PTU-D48E, PTU-D100E, PTU-D300E
User’s Manual (this document; not
shown)
•Pan-Tilt E Series Command Reference
Manual (not shown)
• Payload mounting brackets – Optional –
(3)
-PTU-D48E: D48AC-BKT-LSTD
-PTU-D100E: D100AC-BKT-LSTD
-PTU-D300E: D300AC-BKT-LSTD
• Breakout cable (PTU-CAB-E-25BO) –
Optional – (4)
• RS-232 to RS-485 converter (PTU-CONV-
RS485C) – Optional – (5)
• AC/DC power supply (PTU-APS-30V) – Optional – (6)
3.3 - Basic Setup
To perform a basic PTU setup and installation:
1. Mount the PTU securely to a lab bench, tripod, or other
stable platform. Verify that there is enough clearance
around the unit. See “Mounting the Unit” on page 19
for detailed mounting instructions.
2. Attach either the optional breakout cable or customer-
supplied cable to the 32-pin connector at the base of
the PTU by inserting the connector as keyed and then
twisting to secure the connection.
CAUTION: DISCONNECTING THE CABLE WHILE THE PTU IS POWERED ON CAN
DAMAGE THE UNIT. ALWAYS POWER DOWN THE PTU BEFORE DISCONNECTING THE
CABLE.
1
2
3
4
5
6