FLIR DNR100 SERIES User manual

Instruction Manual
DNR100 SERIES

Instruction Manual
DNR100 SERIES
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Thank you for purchasing this product. FLIR is committed to providing our customers with a high quality,
reliable security solution.
This manual refers to the following models:
DNR100 Series
For the latest online manual, downloads and product updates, and to learn about our complete line of
accessory products, please visit our website at:
www.flirsecurity.com/pro
WARNING
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO REDUCE THE RICK OF ELECTRIC SHOCK DO NOT REMOVE
COVER. NO USER SERVICABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead symbol, within an equilateral
triangle, is intended to alert the user to the presence of uninsulated
"dangerous voltage" within the product’s enclosure that may be of
sufficient magnitude to constitute a risk of electric shock.
The exclamation point within an equilateral triangle is intended to
alert the user to the presence of important operating and
maintenance (servicing) instructions in the literature accompanying
the appliance.
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS UNIT
TO RAIN OR MOISTURE.
CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF THE PLUG
TO THE WIDE SLOT AND FULLY INSERT.
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Table of contents
1 Important Safeguards ..........................................................................1
1.1 General Precautions....................................................................1
1.2 Installation................................................................................. 1
1.3 Service.....................................................................................3
1.4 Use..........................................................................................3
2 DNR100 Series Features.......................................................................4
3 DNR100 Series Getting Started .............................................................5
4 DNR100 Series Basic Setup ..................................................................6
5 DNR100 Series Front Panel...................................................................8
6 DNR100 Series Rear Panel....................................................................9
7 Mouse Control .................................................................................. 10
8 Using the System .............................................................................. 11
8.1 On-Screen Display .................................................................... 11
8.2 Using the Quick Menu................................................................ 11
8.3 Adjusting Camera Image Settings................................................. 12
8.4 Using the Navigation Bar ............................................................ 14
8.5 Using the Camera Toolbar .......................................................... 14
8.5.1 Using Quick Playback ..................................................... 15
8.5.2 Using Digital Zoom in Live Display ..................................... 15
8.5.3 Using Real-time Backup .................................................. 15
8.6 Using the Virtual Keyboard.......................................................... 16
8.7 Adjusting Camera Zoom & Focus ................................................. 16
9 Setting The Time ............................................................................... 18
10 Recording......................................................................................... 19
11 Search (Playback) ............................................................................. 20
11.1 Playing Back Video from the Hard Drive......................................... 20
11.2 Playback Controls ..................................................................... 21
12 Backup............................................................................................. 22
12.1 Formatting the USB Device ......................................................... 22
12.2 Backing up Video...................................................................... 22
12.3 Using Video Clip Backup ............................................................ 24
12.4 Viewing Backup Files................................................................. 24
13 Using the Main Menu ......................................................................... 28
13.1 Info........................................................................................ 29
13.1.1 HDD Info ...................................................................... 29
13.1.2 BPS ............................................................................ 29
13.1.3 Log ............................................................................. 29
13.1.4 Version (Updating Firmware)............................................. 30
13.1.5 Online Users ................................................................. 31
13.1.6 Remote Device Info ........................................................ 31
13.2 Setting.................................................................................... 32
13.2.1 General........................................................................ 32
13.2.2 Recording..................................................................... 33
13.2.3 Schedule...................................................................... 34
13.2.4 Configuring Pre-Recording ............................................... 34
13.2.5 Network ....................................................................... 35
13.2.6 Configuring DHCP or Fixed IP Address ............................... 35
13.2.7 Configuring System Ports................................................. 35
13.2.8 Configuring NTP ............................................................ 36
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13.2.9 Configuring DDNS.......................................................... 36
13.2.10 Connecting to your system ............................................... 37
13.2.11 Configuring Email Alerts .................................................. 37
13.2.12 Configuring Switch Settings.............................................. 39
13.2.13 Motion ......................................................................... 39
13.2.14 Configuring Motion Detection Events .................................. 39
13.2.15 Display ........................................................................ 41
13.2.16 Default......................................................................... 42
13.3 Device Search.......................................................................... 43
13.3.1 Adding Cameras from the LAN.......................................... 43
13.3.2 Manual Add .................................................................. 44
13.3.3 Editing Cameras ............................................................ 45
13.3.4 Deleting Cameras .......................................................... 45
13.4 Advanced................................................................................ 45
13.4.1 HDD Management ......................................................... 45
13.4.2 Formatting Hard Drives.................................................... 46
13.4.3 Selecting Hard Drive Types .............................................. 46
13.4.4 Configuring Hard Drive Group Settings ............................... 46
13.4.5 Warning ....................................................................... 47
13.4.6 Record......................................................................... 48
13.4.7 Account ....................................................................... 49
13.4.8 Adding Accounts............................................................ 49
13.4.9 Modifying Accounts ........................................................ 50
13.4.10 Deleting Accounts .......................................................... 50
13.4.11 Adding Groups .............................................................. 51
13.4.12 Deleting Groups............................................................. 51
13.4.13 Modifying Groups........................................................... 51
13.4.14 Auto Maintain ................................................................ 52
13.4.15 Config Backup............................................................... 52
13.5 IPC Upgrade............................................................................ 53
13.6 Shutdown................................................................................ 54
14 Connecting to Your System Over the Internet on PC or Mac .................... 55
14.1 System Requirements................................................................ 55
14.2 Accessing your System within a Local Network (LAN) ....................... 55
14.2.1 Step 1 of 3: Connect your System to Your Router .................. 56
14.2.2 Step 2 of 3: Obtain the System’s Local IP Address ................. 56
14.2.3 Step 3 of 3: Connect to the System’s Local IP Address ........... 56
14.3 DDNS Setup—Access your System Remotely over the
Internet................................................................................... 58
14.3.1 Step 1 of 4: Port Forwarding ............................................. 59
14.3.2 Step 2 of 4: Create a DDNS Account .................................. 59
14.3.3 Step 3 of 4: Enable DDNS on the System ............................ 60
14.3.4 Step 4 of 4: Connect to the System’s DDNS Address ............. 62
15 Using FLIR Cloud™ Client for PC or Mac .............................................. 65
15.1 Home Page ............................................................................. 65
15.2 Live View ................................................................................ 65
15.2.1 Live View Controls.......................................................... 66
15.2.2 Opening Live View in Multiple Monitors ............................... 67
15.3 Controlling PTZ Cameras ........................................................... 68
15.3.1 PTZ Presets.................................................................. 69
15.3.2 PTZ Tours..................................................................... 70
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15.3.3 PTZ Pattern .................................................................. 71
15.3.4 PTZ Scan ..................................................................... 72
15.3.5 PTZ Pan....................................................................... 72
15.4 Playback................................................................................. 72
15.5 Playback Controls ..................................................................... 74
15.6 Downloading Video to your Computer Hard Drive............................. 75
15.7 Alarm ..................................................................................... 76
15.8 Log........................................................................................ 77
15.9 E-map .................................................................................... 78
15.10 Devices .................................................................................. 80
15.11 Device Config .......................................................................... 81
15.12 Alarm CFG.............................................................................. 81
15.13 Tour & Task ............................................................................. 84
15.14 Account.................................................................................. 85
15.14.1 Managing User Accounts ................................................. 85
15.14.2 Managing Roles............................................................. 87
15.15 General .................................................................................. 88
15.15.1 Basic........................................................................... 88
15.15.2 File ............................................................................. 88
15.15.3 Alarm Prompt ................................................................ 89
15.15.4 Version ........................................................................ 90
16 Connecting to your System Using Smartphone or Tablet Apps................ 91
16.1 iPhone.................................................................................... 91
16.1.1 Prerequisites................................................................. 91
16.1.2 Connecting to your System on iPhone................................. 91
16.1.3 Live View Interface ......................................................... 92
16.1.4 Controlling PTZ Cameras................................................. 93
16.1.5 Viewing Snapshots and Videos with Local Files .................... 94
16.1.6 Using Playback Mode on iPhone ....................................... 94
16.1.7 Enabling Push Notifications .............................................. 96
16.1.8 Using the Event List ........................................................ 97
16.1.9 Using Favorites.............................................................. 98
16.1.10 Using the E-Map ............................................................ 99
16.1.11 Device Manager........................................................... 101
16.2 iPad..................................................................................... 102
16.2.1 Prerequisites............................................................... 102
16.2.2 Connecting to your system on an iPad .............................. 102
16.2.3 Live View Interface ....................................................... 103
16.2.4 Controlling PTZ Cameras............................................... 104
16.2.5 Using Playback Mode on iPad......................................... 105
16.2.6 Using Local File to View Manual Recordings ...................... 107
16.2.7 Enabling Push Notifications ............................................ 108
16.2.8 Using the Event List ...................................................... 110
16.2.9 Using Favorites............................................................ 111
16.2.10 Using the E-Map .......................................................... 112
16.2.11 Using the Device Manager ............................................. 114
16.3 Android ................................................................................ 115
16.3.1 Prerequisites............................................................... 115
16.3.2 Connecting to your System on Android ............................. 115
16.3.3 Live View Interface ....................................................... 116
16.3.4 Controlling PTZ Cameras............................................... 117
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16.3.5 Viewing Snapshots and Videos with Local Files .................. 118
16.3.6 Using Playback Mode on Android .................................... 118
16.3.7 Enabling Push Notifications ............................................ 120
16.3.8 Using the Event List ...................................................... 121
16.3.9 Using Favorites............................................................ 121
16.3.10 Using the E-Map .......................................................... 123
16.3.11 Device Manager........................................................... 124
17 Remote Viewing On Internet Explorer ................................................ 126
17.1 Prerequisites ......................................................................... 126
17.1.1 IE Live Display Overview................................................ 127
18 Setting up Remote Viewing............................................................... 129
18.1 What Do I Need? .................................................................... 129
18.2 Network Setup / Remote Access Overview................................... 129
18.3 Finding your IP Address and MAC Address................................... 130
18.3.1 Finding Your External IP Address ..................................... 130
18.3.2 Enabling Port Forwarding ............................................... 130
19 Auto Port Forwarding Wizard ............................................................ 132
19.1 Installation............................................................................. 132
19.2 Configuration ......................................................................... 134
19.2.1 Obtaining Your Router Model Number and Version .............. 134
19.2.2 Initial Startup: Select Language ....................................... 134
19.2.3 Step 1: Populate the Router Database .............................. 135
19.2.4 Step 2: Enter your Router Settings ................................... 136
19.2.5 Step 3: Update the Router Settings .................................. 137
19.2.6 Step 4: Test your Connection .......................................... 137
19.2.7 Configuring Multiple Routers........................................... 137
20 Setting Up DDNS Service.................................................................. 139
20.1 Registering for FLIR DDNS Service ............................................ 139
20.2 How Do I Enable DDNS On My System?...................................... 140
20.3 Connecting to your system using DDNS....................................... 141
20.3.1 CMS Software or Mobile Apps ........................................ 141
20.3.2 Internet Explorer .......................................................... 142
21 Remote Firmware Upgrade ............................................................... 143
21.1 Installing a Firmware Upgrade Over the LAN................................. 143
21.2 Installing a Firmware Upgrade Over the Internet............................. 144
22 DNR100 Series Hard Drive Installation ............................................... 146
22.1 Installing a Hard Drive.............................................................. 146
22.2 Removing the Hard Drive.......................................................... 148
22.3 Formatting Hard Drives ............................................................ 150
23 Connecting a PTZ Camera ................................................................ 151
23.1 Controlling a PTZ Camera (Local NVR) ....................................... 151
23.2 Advanced PTZ Controls ........................................................... 152
23.2.1 Presets ...................................................................... 152
23.2.2 Tours......................................................................... 153
23.2.3 Pattern....................................................................... 154
23.2.4 Auto Scan .................................................................. 154
24 DNR100 Series Troubleshooting........................................................ 156
24.1 Remote Connectivity Troubleshooting ......................................... 157
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Table of contents
25 DNR100 Series System Specifications ............................................... 158
25.1 System................................................................................. 158
25.2 Inputs/Outputs ....................................................................... 158
25.3 Display ................................................................................. 158
25.4 Recording ............................................................................. 158
25.5 Video Detection and Alarm ....................................................... 158
25.6 Playback and Backup .............................................................. 158
25.7 Network................................................................................ 158
25.8 Storage ................................................................................ 159
25.9 Dimensions ........................................................................... 159
25.10 Power................................................................................... 159
26 Notices........................................................................................... 160
26.1 FCC Class A Notice ................................................................ 160
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