Flyingvoice FGW4148-16S User manual

Contents FGW4148-16S/32S/48S User Manual
I
About This User Guide................................................................................. 1
Contacting FlyingVoice....................................................................................................................2
Purpose..............................................................................................................................................3
Cross references.............................................................................................................................. 3
Feedback........................................................................................................................................... 3
Declaration of Conformity........................................................................................................................4
Part 15 FCC Rules........................................................................................................................... 4
Warnings and Notes.................................................................................................................................5
Warnings............................................................................................................................................5
Notes.................................................................................................................................................. 5
Chapter 1Product description.................................................................... 6
FGW4148-16S/32S/48S..........................................................................................................................7
LED Indicators and Interfaces................................................................................................................ 8
FGW4148-16S..................................................................................................................................8
FGW4148-32S..................................................................................................................................9
FGW4148-48S................................................................................................................................10
Hardware Installation............................................................................................................................. 11
Chapter 2 IVR Voice Prompt....................................................................13
Voice Gateway Configuration Method (IVR)......................................................................................14
Start IVR.......................................................................................................................................... 14
IVR Description.......................................................................................................................................14
Chapter 3 Basic Settings..........................................................................20
WEB Page...............................................................................................................................................21
About Password............................................................................................................................. 21
URL Format.....................................................................................................................................21
WEB Interface Introduction.......................................................................................................... 23
SIP Account Register........................................................................................................................... 24
Register one by one...................................................................................................................... 24
Batch Registration..........................................................................................................................25
Basic Function........................................................................................................................................26
Calling phone or extension numbers.......................................................................................... 26
Contents

Contents FGW4148-16S/32S/48S User Manual
II
Direct IP calls..................................................................................................................................26
Call Hold.......................................................................................................................................... 26
Call transfer.....................................................................................................................................27
Conference......................................................................................................................................27
Chapter 4Web Interface..............................................................................28
Login......................................................................................................................................................... 29
Status........................................................................................................................................................30
Network.................................................................................................................................................... 30
WAN................................................................................................................................................. 30
LAN...................................................................................................................................................37
VPN.................................................................................................................................................. 38
DMZ..................................................................................................................................................40
MAC Clone...................................................................................................................................... 41
Port Setting......................................................................................................................................41
Routing.............................................................................................................................................42
SIP Account.............................................................................................................................................43
Account............................................................................................................................................ 43
FXS Settings................................................................................................................................... 44
SIP Settings ................................................................................................................................. 49
VoIP QoS ..................................................................................................................................... 50
Phone....................................................................................................................................................... 51
Preferences.....................................................................................................................................51
Dial Rule.......................................................................................................................................... 55
Call Log............................................................................................................................................56
Administration........................................................................................................................................ 57
Management .................................................................................................................................. 57
Firmware Upgrade......................................................................................................................... 62
Scheduled Tasks............................................................................................................................62
Provision.......................................................................................................................................... 63
SNMP...............................................................................................................................................65
TR-069............................................................................................................................................. 65
Diagnosis.........................................................................................................................................67
Operating Mode..............................................................................................................................68
System Log..................................................................................................................................... 68
Logout.............................................................................................................................................. 68
Reboot..............................................................................................................................................69
Chapter 5Troubleshooting Guide............................................................70
Configuring PC to get IP Address automatically...............................................................................71

Contents FGW4148-16S/32S/48S User Manual
III
Cannot connect to the Web..................................................................................................................72
Forgotten Password...............................................................................................................................72

Table FGW4148-16S/32S/48S User Manual
I
Table
Table 1 Features at-a-glance...................................................................................................................................... 7
Table 2 FGW4148-16S Front panel..........................................................................................................................8
Table 3 FGW4148-16S Rear panel............................................................................................................................8
Table 4 FGW4148-32S Front panel...........................................................................................................................9
Table 5 FGW4148-32S Rear panel............................................................................................................................9
Table 6 FGW4148-48S Front panel.........................................................................................................................10
Table 7 FGW4148-48S Rear panel......................................................................................................................... 10
Table 8 IVR Menu Setting Options.......................................................................................................................... 15
Table 9 WEB Interface Introduction.........................................................................................................................23
Table 10 Config SIP the Web Management Interface.......................................................................................24
Table 11 Login details................................................................................................................................................ 29
Table 12 Static IP........................................................................................................................................................31
Table 13 DHCP........................................................................................................................................................... 32
Table 14 PPPoE..........................................................................................................................................................33
Table 15 Bridge Mode................................................................................................................................................35
Table 16 LAN port.......................................................................................................................................................37
Table 17 PPTP............................................................................................................................................................ 38
Table 18 L2TP............................................................................................................................................................. 39
Table 19 OpenVPN.................................................................................................................................................... 40
Table 20 DMZ..............................................................................................................................................................40
Table 21 MAC Clone.................................................................................................................................................. 41
Table 22 Port setting.................................................................................................................................................. 41
Table 23 Routing.........................................................................................................................................................42
Table 24 Line............................................................................................................................................................... 44
Table 25 Audio configuration.................................................................................................................................... 45
Table 26 Supplementary service..............................................................................................................................46
Table 27 Advanced.....................................................................................................................................................47
Table 28 SIP Settings................................................................................................................................................ 49
Table 29 VoIP QoS.....................................................................................................................................................50
Table 30 Preferences.................................................................................................................................................51
Table 31 Regional.......................................................................................................................................................51
Table 32 Features and call forward......................................................................................................................... 53

Table FGW4148-16S/32S/48S User Manual
II
Table 33 Miscellaneous............................................................................................................................................. 54
Table 35 Dial Plan Syntactic..................................................................................................................................... 55
Table 36 Call log......................................................................................................................................................... 56
Table 37 Save Config File......................................................................................................................................... 57
Table 38 Administrator settings................................................................................................................................ 58
Table 39 NTP settings................................................................................................................................................59
Table 40 Daylight Saving Time.................................................................................................................................60
Table 41 System log Setting..................................................................................................................................... 60
Table 42 Factory Defaults Setting............................................................................................................................61
Table 43 Factory Defaults......................................................................................................................................... 61
Table 44 Firmware upgrade...................................................................................................................................... 62
Table 45 Scheduled Tasks........................................................................................................................................62
Table 46 Provision...................................................................................................................................................... 63
Table 47 Firmware Upgrade..................................................................................................................................... 64
Table 48 SNMP........................................................................................................................................................... 65
Table 49 TR069 ....................................................................................................................................................... 66
Table 50 Diagnosis..................................................................................................................................................... 67
Table 51 Operating mode..........................................................................................................................................68
Table 52 System log...................................................................................................................................................68
Table 53 Logout.......................................................................................................................................................... 68

About This User Manual FGW4148-16S/32S/48S User Manual
1
This guide contains the following chapters:
Chapter 1 Product description
Chapter 2 IVR Voice Prompt
Chapter 3 Basic Settings
Chapter 4 Web Interface
Chapter 5 Troubleshooting Guide
About This User Guide
Thanks for choosing FGW4148-16S/32S/48S router with
VoIP. This product will allow you to make ATA call using
your broadband connection.
This manual provides basic information on how to install
and connect FGW4148-16S/32S/48S router with VoIP to
the Internet. It also includes features and functions of
router with VoIP components, and how to use it correctly.
Before you can connect FGW4148-16S/32S/48S to the
Internet and use it, you must have a high-speed
broadband connection installed. A high-speed connection
includes environments such as DSL, cable modem, and a
leased line.
FGW4148-16S/32S/48S router with VoIP is a stand-alone
device, which requires no PC to make Internet calls. This
product guarantees clear and reliable voice quality on
Internet, which is fully compatible with SIP industry
standard and able to interoperate with many other SIP
devices and software on the market.

About This User Manual FGW4148-16S/32S/48S User Manual
2
Contacting FlyingVoice
M ain website:
http://www.flyingvoice.com/
Sales e nquiries:
[e-mail]
S upport enquiries:
s [e-mail]
Hotline:
010-67886296 0755-26099365
Address:
Room508-509, Bldg#1, Dianshi Business Park, No.49 BadachuRd,Shijingshan
District, Beijing, China

About This User Manual FGW4148-16S/32S/48S User Manual
3
Purpose
The documents are intended to instruct and assist personnel in the operation, installation and
maintenance of the FlyingVoice equipment and ancillary devices. It is recommended that all personnel
engaged in such activities be properly trained.FlyingVoice disclaims all liability whatsoever, implied or
express, for any risk of damage, loss or reduction in system performance arising directly or indirectly
out of the failure of the customer, or anyone acting on the customer's behalf, to abide by the
instructions, system parameters, or recommendations made in this document.
Cross references
References to external publications are shown in italics. Other cross references, emphasized in blue text
in electronic versions, are active links to the references.
This document is divided into numbered chapters that are divided into sections. Sections are not
numbered, but are individually named at the top of each page, and are listed in the table of contents.
Feedback
We appreciate feedback from the users of our documents. This includes feedback on the structure,
content, accuracy, or completeness of our documents. Send feedback to [e-mail].

About This User Manual FGW4148-16S/32S/48S User Manual
4
Declaration of Conformity
Part 15 FCC Rules
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
 This device may not cause harmful interference, and

This device must accept any interference received, including interference that may cause
undesired operation.
Class B Digital Device or Peripheral
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment can generate, use and radiate radio
frequency energy. If not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. However, there is no guarantee that interference does
not occur in a particular installation.
Note
Changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interferences by one or more of the following measures:
 Reorient or relocate the receiving antenna.
 I ncrease the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
 Consult the dealer or an experienced radio/TV technician for help.

About This User Manual FGW4148-16S/32S/48S User Manual
5
Warnings and Notes
The following describes how warnings and notes are used in this document and in all documents of the
FlyingVoice document set.
Warnings
Warnings precede instructions that contain potentially hazardous situations. Warnings are used to alert
the reader to possible hazards that could cause loss of life or physical injury. A warning has the
following format:
Warning
Warning text and consequence for not following the instructions in the warning.
Notes
A note means that there is a possibility of an undesirable situation or provides additional
information to help the reader understand a topic or concept. A note has the following format:
Notes
Notes text and consequence for not following the instructions in the Notes.

6
Chapter 1 Product description
This chapter covers:
·FGW4148-16S/32S/48S
·LED Indicators and Interfaces
·Hardware Installation

Chapter 1 Product description FGW4148-16S/32S/48S User Manual
7
FGW4148-16S/32S/48S
Table 1 Features at-a-glance
Port/Model
FWG4148-16S
FWG4148-32S
FWG4148-48S
picture
Ethernet
interface
2*RJ45 10/100/1000M
(WAN/LAN)
2*RJ45 10/100/1000M
(WAN/LAN)
2*RJ45 10/100/1000M
(WAN/LAN)
FXS
16
32
48
SIP Account
16
32
48
Wire-speed NAT
Support
Support
Support
DHCP
Client/Server
Client/Server
Client/Server
Voice Code
G.711 (A-law, U-law), G.729A/AB,G.723,G.722
Management
Voice menu, Web Management, Provision:TFTP/HTTP/HTTPS, TR069, SNMP
Fax
T.30, T.38 Fax

Chapter 1 Product description FGW4148-16S/32S/48S User Manual
8
LED Indicators and Interfaces
FGW4148-16S
Table 2 FGW4148-16S Front panel
Table 3 FGW4148-16S Rear panel
LED/Interface
Status
Description
LED
LED Screen
The screen will appear the information about the device
On(Green)
The router is powered on and running normally.
Off
The router is powered off.
Blinking(Green)
The router is updating
on
The router is running normally.
When the light is on, it indicates system applications occured
以太网接口指示灯
Blinking(Green)
Have data transmission
on
The system is not powered on or the network port is not
connected to the network device
Interface
Page up，can view info of FXS status.
使用 OK 键返回待机页面
Press it to restore factory settings above 5S
LAN
Connector for local network devices
WAN
Connector for accessing the internet
PHONE 1-16
Connect to the phone
Interface
Description
16-1 PHONE
Transfer interface for 1-16 FXS
CONSOLE
Serial port,used to connect to your PC
Ground
Connect the ground wire
Fan
For equipment cooling

Chapter 1 Product description FGW4148-16S/32S/48S User Manual
9
FGW4148-32S
Table 4 FGW4148-32S Front panel
Table 5 FGW4148-32S Rear panel
AC 100~220V
Connector for a power adapter.
LED/Interface
Status
Description
LED
LED Screen
The screen will appear the information about the device
On(Green)
The router is powered on and running normally.
Off
The router is powered off.
Blinking(Green)
The router is updating
on
The router is running normally.
When the light is on, it indicates system applications occured
以太网接口指示灯
Blinking(Green)
Have data transmission
on
The system is not powered on or the network port is not
connected to the network device
Interface
Page up，can view info of FXS status.
使用 OK 键返回待机页面
Press it to restore factory settings above 5S
LAN
Connector for local network devices
WAN
Connector for accessing the internet
PHONE 1-16
Connect to the phone
Interface
Description
32-26 PHONE
Transfer interface for 26-32 FXS
25-1 PHONE
Transfer interface for 1-26 FXS
CONSOLE
Serial port,used to connect to your PC
Ground
Connect the ground wire

Chapter 1 Product description FGW4148-16S/32S/48S User Manual
10
FGW4148-48S
Table 6 FGW4148-48S Front panel
Table 7 FGW4148-48S Rear panel
Fan
For equipment cooling
AC 100~220V
Connector for a power adapter.
LED/Interface
Status
Description
LED
LED Screen
The screen will appear the information about the device
On(Green)
The router is powered on and running normally.
Off
The router is powered off.
Blinking(Green)
The router is updating
on
The router is running normally.
When the light is on, it indicates system applications occured
以太网接口指示灯
Blinking(Green)
Have data transmission
on
The system is not powered on or the network port is not
connected to the network device
Interface
Page up，can view info of FXS status.
使用 OK 键返回待机页面
Press it to restore factory settings above 5S
LAN
Connector for local network devices
WAN
Connector for accessing the internet
PHONE 1-16
Connect to the phone
Interface
Description
48-26 PHONE
Transfer interface for 26-48 FXS
25-1 PHONE
Transfer interface for 1-16 FXS
CONSOLE
Serial port,used to connect to your PC

Chapter 1 Product description FGW4148-16S/32S/48S User Manual
11
Hardware Installation
Before configuring your router, please see the procedure below for instructions on connecting the device in
your network.
Procedure 1 Configuring the Router
1.
Connect analog phone to ATA Port with an RJ11 cable.
2. Connect the WAN port to the Interne your network’s modem/switch/router/ADSL
3. equipment using an Ethernet cable.
4. Connect one end of the power cord to the power port of the device. Connect the other end to the
wall outlet.
5. Check the Power, WAN, and LAN LED to confirm network connectivity.
Ground
Connect the ground wire
Fan
For equipment cooling
AC 100~220V
Connector for a power adapter.
Warning
Please do not attempt to use unsupported power adapters and do not remove power during
configuring or updating the device. Using other power adapters may damage
FGW4148-16S/32S/48S and will void the manufacturer warranty.

Chapter 1 Product description FGW4148-16S/32S/48S User Manual
12
Warning
Changes or modifications not expressly approved by the party responsible for
compliance can void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency cause harmful interference to radio
communications. However, there is no energy and, if not installed and used in accordance
with the instructions, may guarantee that interference will not occur in a particular
installation.
If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
 R eorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.

Consult the dealer or an experienced radio/TV technician for help.

13
This chapter contains:
·Voice Gateway Configuration Method (IVR)
·IVR description
Chapter 2 IVR Voice Prompt

Chapter 2 IVR Voice Prompt FGW4148-16S/32S/48S User Manual
14
Voice Gateway Configuration Method (IVR)
The device can be configured in two ways, as follows:
(1) Use IVR (Interactive Voice Response)
(2) the use of web pages
This chapter mainly introduces how to configure the voice gateway through IVR.
Start IVR
Users follow these steps to achieve IVR:
(1) Go off-hook and press the "****" key to start the IVR. Then the user will hear the voice prompt "1 WAN
port configuration...".
(2) According to different options, press any digit between 0 and 9, the device will broadcast the
corresponding content, the numbers 0 to 9 represent the details as shown in the chart below.
(3) After each setting is successful, the device will play "Please input option, 1 WAN port configuration...".
IVR Description
The following chart lists the IVR requirements and a detailed description:
Note
Before using IVR,please confirm analog phone is connected with ATA correctly.