Follett FZR4-ADA Setup guide

Order parts online:
www.follettice.com
00925826R00
801 Church Lane • Easton, PA 18040, USA
Toll free [phone] • [phone]
www.follettice.com
Following installation, please forward this manual
totheappropriate operations person.
Installation, Operation and Service Manual
Serial numbers above D18495
FZR Series
Undercounter Freezer

2 FZR Undercounter Freezer
Contents
Welcome .....................................................................................3
Before You Begin ..............................................................................3
Specications ................................................................................3
Series Specications ........................................................................3
Electrical Specications ......................................................................3
Refrigeration Specications ...................................................................3
Installation Specications .....................................................................3
Installation ...................................................................................4
Installing Legs – Required ....................................................................4
Installation Shelves – Required ................................................................4
Changing Temperature Controller Settings – Optional . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Reversing the Door Swing – Optional ...........................................................5
Changing Temperature Display - Optional ........................................................6
“Sleep” Function ..............................................................................6
Controller Operation ...........................................................................7
Controller Security ..........................................................................8
Programming Refrigerator from a Program Key (download) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Operation ....................................................................................9
Temperature Control .........................................................................9
Defrosting .................................................................................9
Cleaning .................................................................................... 10
Interior ...................................................................................10
Exterior ..................................................................................10
Annual Cleaning and Inspection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Service ..................................................................................... 11
Latch Adjustment .......................................................................... 11
Door Gasket Replacement ................................................................... 11
Slide-out Compressor Tray ................................................................... 11
Controller Replacement ..................................................................... 12
Wiring Diagram ............................................................................13
Refrigeration System .......................................................................14
Checking Refrigeration System Pressures .......................................................14
Discharge and suction pressure table ..........................................................14
Refrigeration System Diagram ................................................................14
Freezer Troubleshooting Guide ................................................................15
Accessory Installation ........................................................................16
Temperature Surveillance Module Accessory ....................................................16
Temperature Alarm Accessory ................................................................16
Pedestal Base .............................................................................16
Stacking Kit ...............................................................................16
Replacement Parts ...........................................................................17
Evaporator ...............................................................................17
Condensing Unit ...........................................................................18
Hardware ................................................................................19
Hardware and Electrical Components ..........................................................20

FZR Undercounter Freezer 3
Welcome ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability, and outstanding
after-the-sale support. To ensure that this product delivers that same degree of service, we ask that you take a
moment to review this manual before beginning the installation. Should you have any questions or require technical
help at any point, please call our technical service group at [phone] or [phone].
Before You Begin –––––––––––––––––––––––––––––––––––––––––––––––––––
After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If damage
is found, immediately notify the shipper and contact Follett Corporation so that we can help in the ling of a claim, if
necessary.
Check your paperwork to verify that you received the correct freezer. Follett conguration numbers are designed
to provide information about the type of freezer you are receiving. The following is an explanation of the different
model numbers.
Model Number Item Number Stackable/Use with
Pedestal*
FZR5 FZR5-000000 No
FZR5-00ST00 Yes
FZR4-ADA FZR4-000000 No
FZR4-00ST00 Yes
Specications –––––––––––––––––––––––––––––––––––––––––––––––––––––
Series Specications
§FZR4-ADA: 31.25” (794mm) high, 3.3 cu ft (1.0 cu m) capacity, ts below 34” (864mm) high ADA-compatible
counter
§FZR5: 34” (864mm) high, 4.0 cu ft (1.2 cu m) capacity, ts below standard 36” (915mm) high counter
Electrical Specications
§115V, 60Hz, 1 phase
§Full load: 8.0 A
§Minimum circuit ampacity: 15 A
§Maximum size of branch circuit overcurrent device: 15 A
Refrigeration Specications
§Refrigerant – R404A
§Charge size – 10 oz
§Maximum design pressures: High side – 383 psi; Low side – 175 psi
Installation Specications
§Ambient temperature must not exceed 86 F (30 C). Relative humidity 60%.
The front louvered panel must be kept free of any cabinet trim or obstructions to ensure proper ventilation of
the refrigeration system.
CAUTION!
Equipment must be wired according to local NEC codes.
Unplug equipment before servicing.
Be sure to nd adequate storage for products prior to unplugging equipment.

4 FZR Undercounter Freezer
Installation ––––––––––––––––––––––––––––––––––––––––––––––––––––––––
Installing Legs – Required
1. Remove legs from plastic bag packed inside freezer.
2. Tip freezer back and screw legs in all the way to stop (Fig. 1). Legs
will extend 1/8” (3.175mm) below base of freezer.
3. Adjust legs as needed to level freezer in both directions. To access
legs, remove the lower front panel. Turn legs clockwise to extend
legs.
Fig. 1
Installation Shelves – Required
1. Remove shelves and shelf brackets packed inside freezer.
2. Install shelf brackets in pilasters. Insert top tab, squeeze and push
in lower tab (Fig. 2).
Fig. 2
2
1
3
Changing Temperature Controller Settings – Optional
Follett’s temperature controller is pre-programmed with a -25 C (-13 F)
set point and degrees C display. The -25 C (-13 F) set point delivers a
temperature range of -23 to -25 C (-9 to -13 F).
Follett’s controller set point can be changed to deliver up to a -15 C (+5 F)
temperature for applications where a lower temperature is not desired (i.e.,
ice cream). See Controller Operation on page 7 to change controller settings.
Fig. 3

FZR Undercounter Freezer 5
Reversing the Door Swing – Optional
CAUTION!
When reinstalling latch and hinge screws, 242 blue Loctite* MUST
be applied to screws. Torque screws to 25 in-lbs.
1. Remove screws and latch from refrigerator cabinet (Fig. 4).
Fig. 4
2. Use at screwdriver to carefully remove (do not scratch) hinge
covers (Fig. 5.1).
3. Support door and remove screws attaching hinge to refrigerator
cabinet (Fig. 5.2).
4. Cover hinge screw holes with screw hole plugs removed from
opposite side.
5. Reverse door. Apply 242 blue Loctite to hinge screws and reinstall,
torque to 25 in-lbs.
6. Reinstall latch on opposite side.
Fig. 5
7. Remove screws and handle from door (Fig. 6.1).
8. Rotate handle (Fig. 6.2).
9. Apply 242 blue Loctite to latch screws and reinstall, torque to
25in-lbs
Fig. 6
* Loctite is a registered trademark of Henkel Corporation in the United States and other countries.
1
2
1
2
1
1
2

6 FZR Undercounter Freezer
Changing Temperature Display - Optional
NOTICE!
It is important that you review the temperature cut-out settings
after you change the temperature display. The controller contains
two separate temperature channels; F and C. Changes made
to the factory default settings while displaying temperatures
in F will not automatically transfer when you change the
temperature display to C.
Follett freezers are factory-set to display temperatures in degrees C
(Celsius). To display the temperature in degrees F (Fahrenheit), follow
these steps:
1. Move the power switch to OFF and unplug the freezer.
2. Remove the front lower panel cover (Fig. 7) to access the
controller.
3. Locate jumper wires connecting pins #9 and #11 (Fig. 8) and
disconnect.
4. Reinstall the front lower panel cover.
5. Plug in the freezer and return the power switch to ON.
Fig. 7
Fig. 8
•••••
46 75 13 2 8
11 12
!
9 10 11 12
C/F Jumper Wire
Controller
programming key
(accessory)
Probe
“Sleep” Function –––––––––––––––––––––––––––––––––––––––––––––––––––
You may not want the Follett temperature display when using a third-party temperature monitoring system with
its own temperature display. You can put the Follett controller “to sleep” to avoid confusion. The compressor icon
remains illuminated when the compressor is running.
1. Press BOTTOM RIGHT button to put display to sleep.
2. Press BOTTOM RIGHT button to return to display mode.

FZR Undercounter Freezer 7
Controller Operation ––––––––––––––––––––––––––––––––––––––––––––––––
In normal operation, the controller displays cabinet temperatures
in degrees C (default) or user-selected degrees F (see Changing
Temperature Display - Optional on page 6). C temperatures are displayed
to one decimal point, F temperatures are displayed to the nearest degree.
A snowake LED displays when the compressor is running.
Up/down/set membrane switches at right and left of the temperature
display control all programming functions.
The controller is pre-programmed with a -25C (-13F) set point, which
provides a compressor cut-in at -23C (-9F) and cut-out at -25C (-13F).
The controller set point can be raised to -15C (+5 F) for nourishment
applications where a lower temperature is not desired (i.e., ice cream).
Follow instructions for changing temperature
cut-out below.
All set points have a 2C (4 F) differential. The 2 C (4 F) differential means
that with a -25C (-13F) set point, for example, the compressor will turn
off at -25C (-13F) and turn on when it reaches -23C (-9F).
Fig. 9
To display temperature cut-out
STEP INPUT DISPLAY
1 Press and release SET Current cut-out temperature will display for approximately 5 seconds.
Display will return to current refrigerator temperature.
To change temperature cut-out
STEP INPUT DISPLAY
1 Press and hold SET for 3
seconds
Current cut-out temperature displayed and °C (°F) will ash
2 Press UP or DOWN arrows to
desired cut-out temperature
New cut-out temperature displayed
3 Press and release SET New cut-out temperature blinks three times, then current refrigerator temperature
will display
°C
- 25
evaporator fan energized
refrigeration system energized
defrost

8 FZR Undercounter Freezer
Controller Security
The controller panel can be locked to prevent unauthorized programming changes. In locked mode, the controller
displays cabinet temperature and set point only.
To lock the controller
1. Simultaneously press and hold UP and DOWN ARROW buttons for 3 seconds, until “PoF” displays (ashes
3 times).
2. Programmer is now locked.
To unlock the controller
1. Simultaneously press and hold UP and DOWN ARROW buttons for 3 seconds, until “Pon” displays (ashes
3 times).
2. Programmer is now unlocked.
Programming Refrigerator from a Program Key (download)
A controller programming key is available from Follett to provide fast and easy reprogramming of factory settings.
Program Serial# Range
Frequency of
Defrost
Maximum Duration
of Defrost
Temp
Display ° FZR4-ADA & FZR5 – Item#
Above D18495 6 hrs 15 min C and F 00976654
1. Move the power switch to OFF.
2. Remove the front lower panel cover to access the controller
(Fig.10).
3. Insert appropriate programmed key into 5-pin receptacle located
on back of controller.
4. Move the power switch to ON.
5. Values from key automatically download to refrigerator ("dol"
message blinks followed by "end").
6. After 10 seconds, the display returns to current refrigerator
temperature and controller restarts with new values.
7. Move the power switch to OFF.
8. Remove programming key.
9. Reinstall panel.
10. Move the power switch to ON.
Note: An "Err" message displays for failed programming. Turn refrigerator
OFF then ON to restart download, or remove key toabort.
Fig. 10

FZR Undercounter Freezer 9
Operation –––––––––––––––––––––––––––––––––––––––––––––––––––––––––
The temperature controller and probe indicate when the refrigeration system is required to turn on and off.
The refrigeration system removes heat from the cabinet interior and rejects it to the surrounding room air. When the
cabinet interior temperature reaches +2 C (+4 F) above the controller set point, the probe signals the controller to
turn the refrigeration system on. The normally-open controller contacts 2 and 3 close and energize the evaporator
fan motor, door heater, and control relay that energizes the condensing unit (condenser fan motor and compressor).
The snowake and fan LEDs on the controller will light to indicate that the refrigeration system is on. The
compressor uses a current-style starting relay and a starting capacitor to start the compressor motor.
When the cabinet interior temperature falls to the set point, the probe signals the controller to turn the refrigeration
system off. The controller contact 3 reopens, which de-energizes the control relay and turns off the condenser fan
motor and the compressor. The snowake LED will go out and the fan LED will remain on.
Any accumulated frost on the evaporator coils melts during the defrost cycle. The condensate drains to a drain pan
mounted along the condensing unit. The heat from the condensing unit evaporates any condensate in the drain pan.
Temperature Control
The temperature control system is preset by the factory to maintain a cabinet temperature of -23 C (-10 F). If
desired, the cut-out temperature can be raised as high as -15 C (5 F) by following the instructions on page 7
for changing the temperature set point. The 2 C (4 F) cut-out differential will be maintained regardless of the
controller set point.
Defrosting
The FZR series undercounter freezers control frost accumulation on the evaporator through automatic timed defrost
cycles. The defrost cycle is initiated by the temperature controller every 6 hours. Contacts 2 and 3 on the controller
open and the refrigeration system is turned off. Contact 7 is closed and the defrost heater is energized. The melting
snowake LED on the controller will light, and the temperature display will read “dEF” to indicate the freezer is in the
defrost cycle.
The heaters warm the evaporator coil and drain pan to melt the frost and drain the water to the condensate pan.
The temperature controller monitors evaporator temperature using a probe embedded in the coil. The controller
terminates the defrost cycle when the evaporator temperature reaches +5 C (+41 F) or after 15 minutes of defrost
time, whichever occurs rst. As the defrost cycle terminates, the controller de-energizes the heater and energizes
the control relay, turning on the compressor and condenser fan. The snowake LED on the controller will light to
indicate that the refrigeration system is running.
There is a 5 minute delay before the evaporator fan motor is re-energized. The fan LED on the controller will
come on to indicate the fan is running and the temperature display resumes displaying cabinet temperature. A
defrost cycle can be initiated manually at any time by depressing and holding the melting snowake button for
approximately three seconds. As a safety feature, a temperature safety switch mounted on the evaporator will turn
off the defrost heater if the temperature of the evaporator reaches +27 C (+80 F) regardless of controller operation.
The FZR series freezers have been designed specically for the storage of temperature–critical medications. Other
storage applications may require modications of the factory-programmed defrost cycle settings. Please consult
Follett technical service if defrost modication is needed.
Note: Storage of products of very low volumes or mass may require additional product insulation.
Note: Serial numbers below C57095 were programmed with defrost cycles every 2-4 hours terminating at
+5 C (+41 F) or after 15 minutes, whichever came rst. If you are experiencing problems with frost on any of
these earlier units, please call Follett’s technical service department at [phone] or [phone]
for a programming key to update your unit to the most current program settings.

10 FZR Undercounter Freezer
Cleaning ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
CAUTION!
Use only non-chlorine based cleaners. Cleaners containing chlorine can cause staining and pitting of the
stainless steel.
Interior
Using a sponge or soft cloth, clean unit with a non-abrasive, non-chlorinated, all-purpose detergent.
Exterior
Wipe exterior with a soft cloth in the direction of grain as needed. Stainless steel polish may be used to enhance
the nish of the unit.
Annual Cleaning and Inspection
1. Shut down unit by moving rocker switch on the lower front
panel to the OFF position and removing power cord from
receptacle.
2. Remove 6 screws from front panel.
3. Remove lower front panel (Fig. 11.1).
Note: Front louvered panel may be completely removed for easier
cleaning by disconnecting the controller wiring plugs from the
freezer.
4. Remove drain pan (Fig. 11.2).
5. Clean drain pan with a non-abrasive, non-chlorinated all-
purpose detergent.
6. Reinstall drain pan.
7. Use a vacuum cleaner with brush attachment to clean
condenser through lower front panel and compressor motor
and related parts through lower rear panel.
8. Reinstall lower front panel.
9. Remove interior shelves.
10. Remove evaporator cover (six screws).
11. Using hair drier, melt all ice from evaporator coil and drain
pan.
12. Using a piece of wire, conrm that drain tube is free of ice
and clear of any blockage.
13. Check evaporator fan for smooth operation.
14. Reinstall evaporator cover.
15. Reinstall shelves.
Fig. 11
1
2

FZR Undercounter Freezer 11
Service –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
Latch Adjustment
To adjust for proper latch engagement
1. Loosen striker plate mounting screws (Fig. 12.1).
2. Move striker plate up or down as required and tighten screws.
3. Test operation of latch.
To adjust for proper gasket seal
1. Loosen striker depth adjustment screw (Fig. 12.2).
2. Adjust stop in or out and tighten screws.
3. Test operation of latch.
Door Gasket Replacement
1. Remove existing gasket from mounting track.
2. Verify mounting track is free of any remaining gasket material.
3. Align new gasket with mounting track and press rmly in place.
4. Open and close door, checking for proper gasket seal without
pinching against freezer.
5. Adjust latch and or striker as necessary for proper door closure.
Fig. 12
1
2
Slide-out Compressor Tray
Follett’s slide-out compressor tray allows technicians to partially slide the
condensing unit from the freezer back without cutting refrigerant lines.
1. Remove rear panel (Fig.13.1).
2. Remove two bolts securing condensing unit to freezer base
(Fig.13.2).
3. Gently slide condensing unit out (Fig.13.3).
Note: Do not put strain on the refrigerant lines.
Fig. 13
208264
Product
Module No.
Service No.
Easton Pennsylvania
MOTOR COMPRESSOR THERMALLY PROTECTED
DESIGN PRESSURE HIGH SIDE
MIN. BRANCH CIRCUIT AMPACITY
MAX. BRANCH CIRCUIT FUSE SIZE
SINGLE
PHASE
LOW SIDE
L
THE USA
MADE IN
OZ
PSIG
R
C
NS
F
U
L
PART NO
HZ
CHARGE
AMPS
R
AMPS U
VOLTS
CORPORATION
SERIAL NO
MODEL
FULL LOAD AMPS
REFRIGERANT
1
2
3

12 FZR Undercounter Freezer
Controller Replacement
1. Shut down unit by moving rocker switch on the lower front panel to the OFF position and removing power
cord from receptacle.
2. Remove 6 screws from front panel and slide panel forward to access back of controller.
3. Disconnect front panel and wiring harness from freezer at the 3-, 4-, and 5-pin connectors and door heater
connector to simplify replacement.
4. Push in on center of side brackets (on controller) to release and slide brackets back and off controller.
5. Push controller and wires out through front of front panel.
6. Using wiring diagram on next page (and attached to front panel) as a guide, remove wires one at a time
from back of existing controller and connect to corresponding terminals on replacement controller.
7. Insert replacement controller back through front of panel.
8. Slide brackets onto sides of controller and push against back of front panel.
9. Reconnect 3-, 4-, and 5-pin connectors of wiring harness to freezer.
10. Keeping wiring clear of condenser, replace front panel.
11. Restore power and test operation. Reprogram replacement controller if necessary.

FZR Undercounter Freezer 13
Wiring Diagram
#13 BLK
GRN
#10 YEL
#9 BLK
3 2 11
2 3
WHT
RED
#11 BLK #12 PUR
BLK
3 2 11
2 3
44
3 2 11
2 3
44
55
FAN
#2 RED
#4 BLK
#5 ORG
#14 WHT
O80°F
C30°F
#3 BLK
#15 WHT
#7 WHT
#29 BLK
#1 BLK
#8 BLK
FAN
1110
1312
14
SR
BLK
WHT
L1 (BLK/BRN)
GND (GRN)
L2 (WHT/BLU)
WHT
#21 WHT O80°F
C30°F
WHT
#25 BLK
#17 ORG
#26 WHITE
#27 BLUE
#28 BLACK
21 3 4 5 6 7 8
9 10 11 12
5A 16A
10A
ROOM
EVAP
SUPPLY
120V
LINE FAN
COMP
LINE DEF N/C
#31 BLK #30 BLK
#6 BLK
#29 BLK #7 WHT #6 BLK
#3 BLK #1 BLK
#8 BLK
#13 BLK #14 WHT #5 ORG #3 BLK #2 RED #15 WHT #25 BLK #10 YEL #9 BLK #11 BLK #12 PUR
BLACK
#18 WHT #17 ORG
BLACK
RED
WHITE
#28 BLK
16/4 SJO
GRN
WHT
RED
BLK
DOOR HEATER
#27 BLUE
WHITE
#26 WHT
#18 WHT
XR60CX
#20 WHT
#20 WHT
GREEN
GREEN
GREEN
#19 WHT
BLK
WHT
#19 WHT
GREEN GRN
BLK
WHT
16/3 SJO
CONTROL
1 2
4 3
120VAC
#32 BLUE #33 BLACK#35 ORANGE
#34 WHITE
CONDENSING UNIT
EVAPORATOR UNIT
DOOR
HEATER
DRAIN PAN
HEATER
EVAPORATOR
HEATER
DISCONNECT FOR °F
CHAMBER
THERMISTOR
EVAPORATOR
THERMISTOR
PROBE #1 (CHAMBER)
PROBE #2 (DEFROST)
CONTROL RELAY
GROUND SCREWS

14 FZR Undercounter Freezer
Refrigeration System
The FZR series -20 C (-4 F) freezer refrigeration system is designed to give many years of trouble-free service.
Except for routine cleaning and inspection of the air-cooled condenser and evaporator defrost, the refrigeration
system requires no service or maintenance. The system uses a thermostatic expansion valve and is critically
charged. Access ttings are provided for ease of service. However, the connection of refrigeration service hoses
to the ttings will almost invariably result in a signicant change in the system charge. This change can adversely
affect the performance of your freezer. Therefore, Follett recommends that if hoses are ever connected to the
refrigeration system for service, the refrigerant should be recovered, the system evacuated, and recharged by
weighing in the correct refrigerant charge.
Note: Do not charge the system by pressures.
Checking Refrigeration System Pressures
1. Remove the rear access panel (Fig. 14).
2. Turn the power switch to the on position.
3. Following the instructions on page 7, verify that the temperature
controller is set to the original factory cut-in setting of -25 C (-13 F).
4. Allow the freezer to operate and stabilize at least 60 minutes,
verifying the cut-out temperature is being reached.
5. Connect refrigerant gauges to access ttings and measure air
temperature at condenser intake grille.
6. Verify correct pressures with the temperature chart below.
7. Troubleshoot refrigeration system as needed.
Fig. 14
208264
Product
Module No.
Service No.
Easton Pennsylvania
MOTOR COMPRESSOR THERMALLY PROTECTED
DESIGN PRESSURE HIGH SIDE
MIN. BRANCH CIRCUIT AMPACITY
MAX. BRANCH CIRCUIT FUSE SIZE
SINGLE
PHASE
LOW SIDE
L
THE USA
MADE IN
OZ
PSIG
R
C
NS
F
U
L
PART NO
HZ
CHARGE
AMPS
R
AMPS U
VOLTS
CORPORATION
SERIAL NO
MODEL
FULL LOAD AMPS
REFRIGERANT
1
2
3
Discharge and suction pressure table
Condenser Inlet Air Temperature 70 F (21 C) 80 F (27 C) 90 F (32 C) 100 F (38 C)
Discharge pressure (psi) 197 225 255 285
Suction pressure (psi) 12 13 14 15
Note: Do not attempt to obtain correct refrigeration pressures by adjusting the system charge.
Refrigeration System Diagram
DRYER
HIGH PRESSURE VAPOR LOW PRESSURE VAPORHIGH PRESSURE LIQUID LOW PRESSURE LIQUID
COMPRESSOR
FAN
10oz. Charge
High Psi
Liquid
Low Psi
Liquid
High Psi
Vapor
Low Psi
Vapor
HEAT EXCHANGE
EVAPORATOR FAN
EVAPORATOR/DEFROST UNIT CONDENSING UNIT
DEFROST HEATER
EVAPORATOR
TXV
LOW SIDE
SERVICE PORT
HIGH SIDE
SERVICE PORT

FZR Undercounter Freezer 15
Freezer Troubleshooting Guide
Before Calling For Service
Check to be sure unit is plugged in. Test outlet with another appliance to verify power.
Symptom Possible Cause Solution
Freezer does not operate
(no components run)
1. Power switch faulty or in OFF position; loose
connection.
1. Tun power switch to ON position; check switch
connections.
2. Freezer not plugged in. 2. Connect plug.
3. No power to cord. 3. Restore power.
4. Temp controller not energizing components. 4. Check controller contact terminals for power.
Replace controller if needed.
5. Probe not sensing cut in temperature. 5. Replace controller and/or probe.
Compressor does not run
1. Thermal overload open or defective. 1. Allow to cool or replace.
2. Capacitor and/or relay defective. 2. Replace as required.
3. Compressor defective. 3. Replace compressor.
Compressor and
condenser fan do not
run.
1. No power on terminal 3 of controller (during
cooling).
1. Replace controller.
2. Control relay coil open or faulty contacts. 2. Replace control relay.
Evaporator fan motor
does not run.
1. No power on terminal 2 of controller (during
cooling).
1. Replace controller.
Freezer does not shut off.
1. Controller not sensing cut off temperature. 1. Replace controller and/or probe.
2. Control relay defective. 2. Replace control relay.
3. Controller keeping refrigeration system ener-
gized.
3. Replace controller.
Freezer does not
maintain temperature (all
components run).
1. Fan upgrade needed 1. If fan is not black in color contact Follett for a
retrot kit.
2. Condenser or evaporator coil needs cleaning. 2. Clean coils as needed.
3. Faulty door gasket. 3. Replace door gasket.
4. Excessively high ambient/humidity. 4. Maximum recommended ambient is 86F
(30C).
5. Refrigerant leak. 5. Locate and repair leak.
6. Incorrect refrigerant charge. 6. Recover, evacuate and weigh in correct charge.
7. Plugged expansion valve. 7. Replace expansion valve.
8. Inefficient compressor. 8. Consult technical service.
9. Evaporator coil blocked with ice. 9. Depress defrost button on controller to defrost
coil.
Evaporator does not
defrost.
1. Defective defrost heater. 1. Replace defrost heater.
2. Faulty heater safety switch. 2. Replace switch.
3. No power on terminal 7 of controller (during
defrost).
3. Replace controller.
4. Defrost settings may require change for specic
applications.
4. Call Follett’s technical service department.
If problems persist after following this basic troubleshooting guide, call
Follett’s technical service group at [phone] or [phone].

16 FZR Undercounter Freezer
Accessory Installation ––––––––––––––––––––––––––––––––––––––––––––––
The following instruction sheets are available in the download section of the Follett website (www.follettice.com).
Temperature Surveillance Module Accessory
§Reference instruction #00168609 (packed with module)
Temperature Alarm Accessory
§Reference instruction #00112052 (packed with alarm)
Pedestal Base
§Reference instruction #00192534 (packed with base)
Stacking Kit
§Reference instruction #00192526 (packed with stacking kit)

FZR Undercounter Freezer 17
Replacement Parts –––––––––––––––––––––––––––––––––––––––––––––––––
Evaporator
4
8
10
11
6
3
12
5
1
27
13
9
13
Reference Description Part #
1 Cover, evaporator, FZR5 (includes 00152892) 00155564
1Cover, evaporator, FZR4-ADA (includes 00152892) 00155572
2 Fan guard 00152892
3 Fan blade 00152991
4 Bracket, fan motor 00152983
5 Fan motor, evaporator 00104919
6 Evaporator, defrost heater 00923631
7 Drain pan, defrost heater assembly 00923649
8 Evaporator 00151563
9 Heater safety switch 00153932
10 Expansion valve (includes 00106534) 00155671
11 Insulation, bulb 00106534
12 Evaporator cover guard 00157586
13 Probe1 and Probe 2 harness assy 00155705

18 FZR Undercounter Freezer
Condensing Unit
1
2
3
4
5
8
7
6
Reference Description Part #
Condensing unit 00153874
1 Condenser 00157339
2 Shroud, condenser 00157347
3 Condenser fan blade 00105007
4 Condenser fan motor 00104992
5 Fan motor bracket 00157412
6 Compressor 00157313
7 Starting capacitor 00104968
8 Filter drier 502724
Not shown Cap, starting capacitor 00105627
Not shown Starting relay 00157305
Not shown Overload protector 00104984

FZR Undercounter Freezer 19
Hardware
1
1
2
3
4
5
6
7
8
9
10
11
12
Reference Description Part #
1 Latch & striker includes screws 00105023
2 Latch screws, 3 per latch 00103507
3 Door, FZR5 (includes gasket - 21 3/8” x 21 3/8”) 00105015
3 Door, FZR4-ADA (includes gasket - 21 3/8” x 18 5/8”) 00113910
4 Hinge, each - 2 required, includes screws 00105031
5 Hinge screws, each - 6 per hinge 00105080
6 Gasket, FZR5 00125732
6 Gasket, FZR4-ADA 00127738
7 Strip sealer (set of 4) FZR5 00130138
7 Strip sealer (set of 4) FZR4-ADA 00130146
8 Door heater, FZR4-ADA (includes 00130146) 00155549
8 Door heater, FZR5 (includes 00130138) 00155531
9 Striker screws, each - 2 per striker 502287
10 Shelf 00152876
11 Shelf support, snap in, each 00156240
12 Pilaster, each 00105346
Not shown Thumbscrews, set of 8 00105353

00925826R00
04/11
801 Church Lane • Easton, PA 18040, USA
Toll free [phone] • [phone]
www.follettice.com
Follett is a registered trademark of Follett Corporation, registered in US.
Hardware and Electrical Components
4
1
2
3
5
6
7
Reference Description Part #
1 Temperature controller, FZR 4/5, Dual map 00975706
Not shown Temperature probes & harness 00155705
2 Power switch 00114371
3 Front panel (includes 00114371 and 00105379) 00157669
4 Front panel screws, each - 6 per panel 00105379
Not shown Rear panel, includes screws 00130161
Not shown Rear panel screws, each - 6 per panel 00105387
5 Condensate pan 00155622
6 Evaporator drain line, sold by the foot 203627
7 Control relay 00976852
Not shown Programming key, XR60CX Dual map, FZR 4/5 00924050
Not shown Power cord 00103903
Temperature Alarm Accessory
Reference Description Part #
Not shown Bottle kit (includes bottle, bracket and gasket) 00113779
Not shown Controller kit (includes battery, probe and power supply) 00108175
Not shown Gasket, bottle 00112029
Not shown Bracket, bottle 00112011
Not shown Bottle 00112037
Not shown Battery 00112177
Not shown Screws, (includes two for securing cover) 00115063
Not shown Label, controller cover 00115071
Not shown Temperature probe 00115097