Follett Performance Plus REF5P Setup guide

01041755cvr
REF4P REF5P
01041755cvr
REF4P-T REF5P-T REF5BBP-T
Order parts online:
www.follettice.com
01041755R10
801 Church Lane • Easton, PA 18040, USA
Toll free [phone] • [phone]
www.follettice.com/healthcare
Installation, Operation and Service Manual
Serial numbers before K25542
REF4P and REF5P and REF5BBP-T
Performance Plus
Undercounter Refrigerators
Following installation, please forward this manual
totheappropriate operations person.

2 REF4P, REF5P and REF5BBP-T Undercounter Refrigerators
Contents
Welcome to Follett......................................................................................................................................................3
Before you Begin ...................................................................................................................................................3
Specications.............................................................................................................................................................4
Electrical Specications.........................................................................................................................................4
Refrigeration Specications...................................................................................................................................4
Installation Specications ......................................................................................................................................4
Installation ..................................................................................................................................................................5
Installing Levelers ..................................................................................................................................................5
Battery Backup (Touchscreen and Keypad units only)..........................................................................................5
Installing Shelves...................................................................................................................................................5
Installing Drawer ....................................................................................................................................................6
Third-party Probe - Optional..................................................................................................................................6
Reversing the Door Swing – Optional (units below
Serial #H94599)..................................................................................................................................................6
Reversing the Door Swing – Optional (units Serial #H94599 and above)............................................................9
Installing Glycerine Solution in Product Simulation Bottle...................................................................................12
Turn on Power......................................................................................................................................................12
Operation ..................................................................................................................................................................13
Temperature Control ............................................................................................................................................13
Defrosting.............................................................................................................................................................13
Controller Operation - Performance Plus ..............................................................................................................14
Controller Display.................................................................................................................................................14
Controller Security ...............................................................................................................................................14
Changing Temperature Display from C to F ........................................................................................................14
Sleep Function.....................................................................................................................................................14
Temp Log.............................................................................................................................................................15
Alarming Functions ..............................................................................................................................................15
Follett Keypad Lock .............................................................................................................................................17
Controller Operation - Performance Plus Touchscreen ......................................................................................19
Use and care of the LCD Performance Plus Touchscreen .................................................................................19
Cleaning ....................................................................................................................................................................30
Annual Cleaning ..................................................................................................................................................30
Service.......................................................................................................................................................................30
Door Gasket Replacement ..................................................................................................................................30
Slide-out Compressor Tray ..................................................................................................................................30
Removing Drawers ..............................................................................................................................................31
Removing Slides..................................................................................................................................................31
Changing the back-up Batteries ..........................................................................................................................31
Controller Replacement.......................................................................................................................................32
Wiring Diagram....................................................................................................................................................33
Wiring Diagram....................................................................................................................................................34
Refrigeration System ...........................................................................................................................................36
Checking Refrigeration System Pressures ..........................................................................................................36
Compressor Information .........................................................................................................................................37
Troubleshooting .......................................................................................................................................................38
Before calling for service .....................................................................................................................................38
Accessories ..............................................................................................................................................................39
Replacement Parts...................................................................................................................................................40
Evaporator ...........................................................................................................................................................40
Condensing Unit ..................................................................................................................................................41
Hardware .............................................................................................................................................................43
Hardware and Electrical Components.................................................................................................................44

Welcome to Follett
Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and
outstanding after-the-sale support. To ensure that this product delivers that same degree of service, we ask that
you take a moment to review this manual before beginning the installation. Should you have any questions or
require technical help at any point, please call our technical service group at [phone] or [phone].
Before you Begin
After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If
damage is found, notify the shipper immediately and contact Follett Corporation so that we can help in the ling of
a claim, if necessary.
Check your paperwork to determine which item number you have. Follett item numbers are designed to provide
information about the type of refrigerator you are receiving. Following is an explanation of the different item
numbers.
Model
Number Item Number
User Interface Keypad
Lock
Door
Drawer
Performance
Plus
Performance Plus
Touchscreen Solid Glass
REF5P
REF5P-00-00 X X
REF5P-00-GD X X
REF5P-KP-00 X X X
REF5P-KP-GD X X X
REF5P-T-00-00 X X
REF5P-T-00-GD X X
REF5P-T-KP-00 X X X
REF5P-T-KP-GD X X X
REF4P
REF4P-00-00 X X
REF4P-00-GD X X
REF4P-KP-00 X X X
REF4P-KP-GD X X X
REF4P-T-00-00 X X
REF4P-T-00-GD X X
REF4P-T-KP-00 X X X
REF4P-T-KP-GD X X X
REF5BBP-T
REF5BBP-T-00-00 X X X
REF5BBP-T-00-GD X X X
REF5BBP-T-KP-00 X X X X
REF5BBP-T-KP-GD X X X X
REF4P, REF5P and REF5BBP-T Undercounter Refrigerators 3

Specications
REF4P 31.38" (79.7 cm) H x 23.75"
(60.3cm) W x 27"(68.5 cm) D
Fits below 34" (86.4 cm) high ADA-
compatible counter
3.9 cu ft capacity
REF5P 34.00" height (86.4 cm) H x 23.75"
(60.3 cm) W x 27"(68.5 cm) D
Fits below standard 36" (91.4 cm)
high counter
4.5 cu ft capacity
REF5BBP-T 34.00" (86.3 cm) H x 23.75"
(60.3cm) W x 27"(68.5 cm) D
Fits below standard 36" (91.4 cm)
high counter
2 drawers with total storage of 40
cardboard plasma packs 300ml/
pack); max. drawer load of 35lb
(16 kg) each
Electrical Specications
§115 V, 60 Hz, 1 phase
§Full load: 4.1A
§Minimum circuit ampacity: 15A
§Connect to dedicated circuit, fuse or breaker
§Maximum size of branch circuit overcurrent device: 15A
§Follett recommends circuit be protected by GFCI
Refrigeration Specications
Refrigerant Charge Size (oz)
Maximum Design Pressures (psi)
High Side Low Side
R134A 9190 110
Installation Specications
Ambient temperature must not exceed 39 C (100 F).
The front louvered panel must be kept free of any cabinet trim or obstructions to ensure proper ventilation of the
refrigeration system.
CAUTION!
§Equipment must be wired according to local and national electrical codes.
§Always disconnect power before servicing refrigerator.
4 REF4P, REF5P and REF5BBP-T Undercounter Refrigerators

Installation
Installing Levelers
1. Remove levelers from plastic bag packed inside refrigerator
(Fig.1).
2. Tip refrigerator back and screw levelers in all the way to stop
(they will extend 1/8" below base of REF).
3. Adjust levelers as needed to level REF in both directions. To
access levelers, remove the lower front panel. Turn levelers
clockwise to extend levelers.
Note: If you are using this in a food service application and installing in
accordance with NSF, you must seal the unit to the oor once it is
set in place. Place a 1/8" bead of NSF-approved silicone sealant
(not provided) around the base of the unit.
Fig. 1
0104175504a
Battery Backup (Touchscreen and Keypad units only)
1. Provide power to the unit and turn the power switch to the ON
position.
2. Open the door using the keypad lock and prop the door open so
it doesn’t close during the battery installation.
3. Turn power switch to the OFF position or unplug the unit from
the power supply.
4. Remove the four screws (Fig. 2.1) on the kick panel at the
bottom of the unit.
5. Remove the kick panel and slide the panel to the right of the
refrigerator.
Note: Take care when removing, some wires are connected to the
kick panel (Fig. 2.2).
6. Find the control module on the left-hand side of the unit, just to
the left of the condenser.
7. Open the Velcro strap (Fig. 2.3) that holds the battery pack and
the battery connector.
8. Connect the battery connector with the black and red wires to
the top of the battery pack.
9. Place the battery pack back in place on the control module and
tighten the Velcro strap around the battery pack.
10. Re-install the kick plate.
11. Close the door and check to make sure that the wire on the
hinge side of the door is not kinked or pinched.
12. Test operation of the keypad lock while the power to the unit is
OFF to conrm back-up battery connection.
13. Turn the power switch ON or plug the unit back into the power
supply.
Fig. 2
1
2
2
3
Installing Shelves
1. Remove shelves packed as an accessory (Fig. 3).
2. Place top notch of shelf bracket into pilaster, then bottom notch.
3. Press down on top of shelf to lock the shelf into the pilaster.
Fig. 3
0104175504b
REF4P, REF5P and REF5BBP-T Undercounter Refrigerators 5

Installing Drawer
CAUTION!
§Do not use casters on units with drawers. Personal injury or
damage to unit could result.
1. Remove drawer packed as an accessory (Fig. 4).
2. Install the two rollers to the threaded holes on each side of the
inside of the cabinet.
3. Hang one drawer slide on the each side of the cabinet by
holding the slide parallel to the bottom of the cabinet, tipping the
slide at a 45 degree angle, and pushing the slide over the two
rollers.
4. Once the drawer slides are installed, slide the two rear rollers of
the drawer into the slots on the top of the lower channel of the
slides. Tip up the front of the drawer and slide the back until the
front drawer roller lines up to slot. Drop the front drawer roller
into the channel and push the drawer all the way in the cabinet.
5. Test operation of the drawer by sliding the drawer all the way
out, then back in.
Fig. 4
Third-party Probe - Optional
1. Locate the three sided knockout (Fig. 5.1) on the evaporator
cover on the inside of the refrigerator, just left of the fan.
2. Push the knockout with a screw driver until it folds down.
3. Locate the yellow foam circle on the rear of the box (Fig. 5.2).
4. Using a screw driver, puncture a hole through the foam to make
an access hole for the third-party temperature probe.
5. Fish the temperature probe through the foam circle in the back
of the unit, then through the knockout on the evaporator cover.
6. Position the third party probe in the desired location in the
refrigerator cabinet.
7. Seal penetration on outside with permagum.
Fig. 5
1
2
Reversing the Door Swing – Optional (units below
Serial #H94599)
Tools needed:
§#2 Phillips head screwdriver
§Flat-head screwdriver
§Awl
§Gloves
§Safety glasses
1. Remove kick panel* (Fig. 6). Disconnect the door sensor switch
wires and grey control wire.
* If the unit has a keypad lock, the door must be open to remove the kick panel.
2. Remove wire and strain relief from kick plate (Fig. 6).
Fig. 6
6 REF4P, REF5P and REF5BBP-T Undercounter Refrigerators

3. Remove the screw from the white strap on the hinge side of the
wire channel (Fig. 7). Remove the control wire from the channel
at the bottom door cap. The wire should be left hanging in the
center of the door. Reinstall the wire and strap on the opposite
side of the door.
Fig. 7
WARNING!
For protection, safety goggles (and/or face shield) should be
worn when removing and/or installing the hinge spring.
4. Use at screwdriver to carefully remove hinge covers (Fig. 8).
Fig. 8
5. Rotate top of spring assembly (clockwise for left-hands doors
and counter-clockwise for right-hand doors) (Fig.9.1) to remove
the pin (Fig.9.2).
6. Relieve torque on the spring.
7. Remove the knockout on the kick panel and move the strain
relief to the opposite side.
Fig. 9
8. With at-head screwdriver, simultaneously push down and pry
the top of the spring out of the top of the hinge (Fig. 10).
Fig. 10
1
2
REF4P, REF5P and REF5BBP-T Undercounter Refrigerators 7

9. Remove screws and latch from refrigerator cabinet and the lock
from the door (Fig. 11).
Fig. 11
10. Support door and remove screws attaching hinge to refrigerator
cabinet and remove the door (Fig. 12).
11. Cover hinge screw holes with screws removed from
opposite side of door and door frame.
12. Remove the hinges from the door and remove the screws from
the opposite side of the door. Install those screws in the screw
holes where the hinges were removed.
13. Reinstall hinges on opposite side of door.
Fig. 12
14. Reinstall the hinges onto the cabinet but keep the mounting
screws loose.
Note: When reversing the hinge from right to left, the hinge must
also be ipped upside down.
15. Adjust the hinges on the door by pushing the loose hinges
towards the gasket-side of the door until the hinge is stopped by
the screws. Tighten the screws.
16. Reinstall the door on the opposite side of the doorframe. Adjust
if needed.
17. Reposition lock to other side of door (Fig. 13).
18. Reinstall latch screws torqued to 25 in-lbs.
19. Reinstall screws on the door.
Fig. 13
8 REF4P, REF5P and REF5BBP-T Undercounter Refrigerators

Reversing the Door Swing – Optional (units Serial #H94599
and above)
Tools needed:
§#2 Phillips head screwdriver
§Flat-head screwdriver
§Awl
§Gloves
§Safety glasses
1. Remove kick panel* and disconnect reed switch where
applicable (Fig. 14). Disconnect the door sensor switch wires
and grey control wire.
* If the unit has a keypad lock, the door must be open to remove the kick panel.
Fig. 14
2. Find the control module on the left-hand side of the unit, just to
the left of the condenser.
3. Remove the thumb nut (Fig. 15.1) on the bottom front of the
control module (Fig.15.2).
Fig. 15
4. Using the handle at the front of the control module, push the
control module back (Fig. 16.1) until the stop is felt.
5. Tilt the top of the module to the right to free the top of the
module from the restraining screw.
6. Slide the module to the right (Fig. 16.2) to free the module
bottom clips from the channel and pull module forward.
Fig. 16
1
2
1
2
REF4P, REF5P and REF5BBP-T Undercounter Refrigerators 9

7. Remove the wire and strain relief from the right side panel and
pull the communication cable through opening (Fig.17).
Fig. 17
8. Remove the screw from the white strap on the hinge side of the
wire channel (Carefully remove the control wire from the channel
ensuring the insulation jacket does not tear.) Route through
channel to opposite side of door. Reinstall the wire and strap on
the opposite side of the door (Fig.18).
Fig. 18
9. Use a at screwdriver to carefully remove hinge covers.
10. Rotate top of spring assembly (clockwise for left-hands doors
and counter-clockwise for right-hand doors) (Fig.19.1) to
remove the pin (Fig.19.2).
11. Relieve torque on the spring.
12. Remove the knockout on the kick panel and move the strain
relief to the opposite side.
Fig. 19
13. With at-head screwdriver, simultaneously push down and pry
the top of the spring out of the top of the hinge (Fig. 20).
Fig. 20
1
2
10 REF4P, REF5P and REF5BBP-T Undercounter Refrigerators

REF4P, REF5P and REF5BBP-T Undercounter Refrigerators 11
14. Remove screws and latch from refrigerator cabinet and the lock
from the door (Fig. 21).
Fig. 21
15. Support door and remove screws attaching hinge to refrigerator
cabinet and remove the door (Fig. 22).
16. Remove the hinge from the door.
17. Remove hinge screws from opposite side of cabinet and transfer
to riv-nuts now left exposed from hinge removal on both the
cabinet and door side.
18. Reinstall the hinges on the opposite side of the door.
NOTE: When reversing the door the hinges must also be ipped
upside down
19. Adjust the hinges on the door by pushing the loose hinges
towards the gasket side of the door until the hinge is stopped by
the screws. Tightened screws.
20. Remove knock out on left side panel and route door cable and
strain relief through opening.
21. Reinstall the door onto the cabinet but keep the mounting
screws loose temporarily.
22. Reinstall lock and strike bracket to opposite side of door/cabinet.
23. Reinstall tension spring onto top hinge and adjust for proper
closure.
24. When spring is properly tensioned, door should automatically
close when held open roughly 1”.
25. Reinstall hinge covers.
26. Route door cable to the P10 terminal on the control board.
27. Reinstall control module.
28. Reinstall kickplate.
Fig. 22

Installing Glycerine Solution in Product Simulation Bottle
(glycerine not included - P/N00959296)
1. Remove the bottle from the bracket located in the upper left side
of the refrigerator (Fig. 23).
2. Remove the top and ll the bottle with a 50/50 solution of glycerine
and water.
3. Replace the top (and probe).
4. Reinsert bottle into the bracket.
Note: If you are using this in a food service application, and installing in
accordance with NSF, you must remove the probe from the bottle.
NSF requires that air temperature be displayed.
Fig. 23
Turn on Power
1. Move power switch, located on the bottom left of unit, to the ON
position.
Fig. 24
12 REF4P, REF5P and REF5BBP-T Undercounter Refrigerators

Operation
The temperature control board and probe indicate when the refrigeration system is required to turn on and off.
The refrigeration system removes heat from the cabinet interior and rejects it to the surrounding room air.
When the cabinet interior temperature rises above the controller cut-in temperature, the controller turns the
refrigeration system on. The controller energizes the evaporator fan and solid-state control relay which energizes
the condensing unit. The compressor uses a current-style starting relay and a starting capacitor to start the
compressor motor.
When the cabinet interior falls below the predetermined cut-out temperature, read by the P1 (control probe), the
controller de-energizes the solid state compressor relay and condenser fan motor. The additional evaporator fan
run-time is dependent upon the delay setting programmed within the controller menu.
Any accumulated frost on the evaporator coils melts during the off cycle. The condensate drains out of the unit
to the condensate tray to the left of the condensing unit. The heat from the condensing unit evaporates any
condensate in the drain pan.
Temperature Control
The temperature control system is preset by the factory to maintain a product temperature of 4.4C (40F). If
desired, the set-point temperature can be raised as high as 10 C (50F) by following the instructions in Controller
Operation on page 14 for changing the temperature set point.
Defrosting
Performance Plus undercounter refrigerators do not require manual defrosting. The unit cooler defrosts
automatically when the condensing unit is in the OFF cycle and during an off time defrost every 8 hours. The
defrost will terminate when the evaporator temperature reaches 3.3 C (38 F) or after 30 minutes.
REF4P, REF5P and REF5BBP-T Undercounter Refrigerators 13

Controller Operation - Performance Plus
In normal operation, the controller displays product temperature in degrees C (default) or user-selected degreesF.
The controller is pre-programmed with a 4.4 C (40F) set point. COMP displays when the compressor is running.
If this set point does not meet your specic application needs, instructions for changing the set point are found
below.
Note: Follett presets its refrigeration system to hold product temperature at approximately 4.4 C (40F). If you are
using this in a food service application, and installing in accordance with NSF, you must set the control set-
point to 3.3 C (38F). This will deliver a product temperature below the 4.4 C (40F) NSF requirement.
Controller Display
The controller display will show the product/bottle temperature in degrees C or degrees F as selected by the user
except when the unit is in an alarm.
The controller has system indicators above the temperature display to let you know when: the compressor is
energized (COMP), the evaporator fan is energized (FAN) or the unit is in defrost (DEF).
To display temperature Set-point
Step Input Display
1Press and release SET Current set-point temperature will display for approximately 5 seconds.
Display will return to current product temperature.
To change temperature Set-point
Step Input Display
1Press and hold SET for 3 seconds Set-point will ash.
2Press UP or DOWN arrows to desired
set-point
New temperature set-point will ash on the display.
3Press and release SET to accept Product temperature will display.
Controller Security
The controller can be locked so that the set-points in the controller cannot be changed.
1. To lock, press UP and DOWN arrows simultaneously until LOC appears (approximately 5 s).
2. To unlock the controller, press up and down arrows simultaneously until UNL appears. Changes are only
accepted when the controller is unlocked.
Changing Temperature Display from C to F
1. Press SET and UP arrow simultaneously until L1 is displayed.
2. Press the UP arrow until UNT is displayed. Press SET then use the UP and DOWN arrows to change
the temperature display from C to F. Press SET to accept. The display will return to the temperature in
approximately 10 s.
Sleep Function
Press the SLEEP button to blank the display, or press any button to wake the display. If the unit goes into an
alarm, the display will wake to display the alarm.
14 REF4P, REF5P and REF5BBP-T Undercounter Refrigerators

Temp Log
High and low log display
1. Press the UP arrow to display the highest temperature the refrigerator has recorded since last reset or
power cycle.
2. Press the DOWN arrow to display the lowest temperature that the refrigerator has recorded since last
reset or power cycle.
Reset high and low log
1. Press UP or DOWN arrow until recorded temperature is displayed.
2. Press and hold SET until RST is displayed.
Alarming Functions
Set high and low alarms
1. Press and hold SET and UP arrows simultaneously until L1 is displayed. Use the UP and DOWN arrows
to navigate parameters.
2. The low temperature alarm parameter is AlL. Once the parameter is displayed, press SET to display the
low alarm temperature. The alarm temperature will ash on the display. Use the UP and DOWN arrows to
set the alarm temperature. Press SET to accept.
3. The high temperature alarm parameter is AlH. Once the parameter is displayed, press SET to display
the high alarm temperature. The alarm temperature will ash on the display. Use the UP and DOWN
arrows to set the alarm temperature. Press SET to accept.
Start-up alarm delay
The Performance Plus unit has a 120 minute time delay between when the unit is energized to when the
temperature alarms become active. This delay can be change in parameters in the controller under Alarm
Startup Delay (ASd).
Mute the Alarms
The mute button is used to temporarily mute the audible alarm for 10 minutes. If the alarm condition of the unit
has not changed in 10 minutes, then the alarm will sound again.
Alarm acknowledgement and alarm Reset
The alarm will need to be acknowledged after the alarm condition has been resolved, before the alarm will reset.
To acknowledge the alarm press and hold set until the RST is displayed.
Alarming Contacts (Touchscreen units only)
This unit is equipped with dry contacts that may be connected to a 3rd party monitoring system. The contacts are
located on the back of the unit. Standard Performance Plus units utilize the Alarm 1 set (top 3). Each set of dry
contacts has a Common, a Normally Open and a Normally Closed connection point. By default, Alarm Relay 1
is set to activate with any of the following alarms: Alarm 1 High temp, Alarm 1 Low temp, System errors or probe
error.
Probes
P1: Control (LED and Touchscreen)
P2: Defrost (Touchscreen only)
P3: Alarm/Display (LED and Touchscreen)
P6: Suction (Touchscreen only)
P7: Discharge (Touchscreen only)
Probe calibration
The temperature probes can be calibrated from –9.9 to +9.9. The calibration is in the second level menu under
P1C (control probe) P2C (defrost) P3C (Alarm) P6C (Suction) P7C (Discharge).
REF4P, REF5P and REF5BBP-T Undercounter Refrigerators 15

16 REF4P, REF5P and REF5BBP-T Undercounter Refrigerators
Alarm Codes
When the unit senses an alarm, the display will ash the following codes.
Value Description
HA1 Temperature is above the High Alarm#1 set point.
LA1 Temperature is below the low Alarm #1 set point.
HA2 Temperature is above the High Alarm #2 set point.
LA2 Temperature is below the Low Alarm #2 set point.
SFS Suction line temperature probe fell below the suction failsafe temp of -15 C (5 F).
DFA Defrost time out (lasted the full 30 minutes)
DFS Discharge line temperature probe rose above the discharge failsafe temp of 121 C (250 F).
Lob Low battery alarm.
dA Door open alarm.
Error Codes
Value Description
P1-P7 Controller is not sensing the probe.
F9 Error saving new parameter values to permanent storage.
F10 Incomplete model conguration.
F11 Number/membrane is sticking.
F21 Key shorted on user interface.
F22 Communication error with user interface.
F23 Communication error with Machine Control.
Advanced Settings
The refrigerator can be further customized through the rst level (L1) and second level parameters (L2) in the
chart below.
1. Press and hold SET and UP arrows simultaneously until L1 is displayed.
2. Use the UP and DOWN arrows to navigate the parameters. When the desired parameter is displayed,
press SET.
3. Use the UP and DOWN arrows to navigate the sub menu of the parameter. Press SET to accept and
the display will return to the parameter list (after 30 seconds the display will return to the temperature
display).
Parameter Display Description
Beeper Function bPr Controls the audible beeper function on the controller. Off, All, door, Alarm,
Error.
Beeper Volume bPu Sets the volume of the beeper: 0(minimum) to 10 (maximum).
Button Clicks btc Sets if a beep should sound each time a button is pressed. Yes or No.
Sleep Function SLP Determines if sleep function activated from the panel. Yes or No.
Sleep Timer SLt Amount of time before the screen blanks automatically. 0s to 600 s.
Alarm1 High Temp A1H High temperature to activate alarm1. User set point to 121 C (250 F).
Alarm1 Low Temp A1L Low temperature to activate alarm1. User set point to –46 C (–50 F).
Alarm1 Probe A1P Probe for Alarm. P1 (cabinet air), P2 (defrost), P3 (simulation bottle), P6 (suction),
P7 (discharge).
Units unt Display temperatures in degrees C or F. For C.

REF4P, REF5P and REF5BBP-T Undercounter Refrigerators 17
1. Press and hold SET and UP arrows simultaneously until L1 is displayed.
2. Press and hold SET and UP arrows simultaneously again until L2 is displayed.
3. Use the UP and DOWN arrows to navigate the parameters. When the desired parameter is displayed,
press SET.
4. Use the UP and DOWN arrows to navigate the sub menu of the parameter. Press SET to accept and
the display will return to the parameter list (after 30 seconds the display will return to the temperature
display).
Parameter Display Description
Alarm1 Delay A1d Alarm1 delay before sounding. 0to 60 minutes
Alarm1 Function A1F Denes the action taken when Alarm2 is activated. NO (normally open), NC
(normally closed), R1 (activate relay), R2 (not used), DIS (disable).
Alarm1 Reset A2r Temperature difference to reset alarm1. 0to 10 degrees.
Alarm2 Delay A2d Alarm1 delay before sounding. 0to 60 minutes.
Alarm2 Function A2F Denes the action taken when Alarm2 is activated. NO (normally open), NC
(normally closed), R1 (activate relay), R2 (not used), DIS (disable).
Alarm2 Reset A2r Temperature difference to reset alarm1. 0to 10 degrees.
Alarm Ring back Arb Denes the time delay until the alarm will resound. 0to 120 minutes
Alarm Startup Delay ASd Denes the alarm delay during startup. 0to 180 minutes.
Alarm Silencing ASL Determines if the alarms can be silenced or not. Yes, No.
Maintain Alarm nAL Determines if the alarm (1-3) should be maintained if the temperatures fall
back into range. Yes, No.
Probe 1 Calibration P1C Offset value for probe 1 calibration. -9.9 to 9.9.
Probe 2 Calibration P2C Offset value for probe 2 calibration. -9.9 to 9.9.
Probe 3 Calibration P3C Offset value for probe 3 calibration. -9.9 to 9.9.
Controller Parameter
Reset
rSt Reset to restore factory parameters.
Follett Keypad Lock
Default user passcode for rst-time users
User Code 01 is factory set by default to 1 2 3 4 5 6.
Note: In order to continue using 1 2 3 4 5 6 as a default, user-selectable programming codes must be
stored in slots 02 to 40.
User Codes 02 to 40 do not have any codes set up and are available for user-programming.
Each time a button is pressed, a chirp will be heard.
To Change the Master Code
The master code is needed to add or change the individual user codes. By default, the master code is set to
1 2 3 4 5 6.
The master code is stored in User ID # 99.
1. Press 3 6 5, the *, followed by the current Master Code, followed by ENTER (5 Chirps will be heard).
2. Press 9 9, followed by ENTER. (3 chirps will be heard).
3. Enter the new master code, followed by ENTER (3 chirps will be heard).
4. Re-enter the new master code, followed by ENTER. (5 chirps will be heard).
– Pressing [CANCEL] at any point will cancel the routine.

18 REF4P, REF5P and REF5BBP-T Undercounter Refrigerators
To Enter or Change a User Code
1. Press 3 6 5, the *, followed by the Master Code, followed by ENTER. 5 Chirps will be heard.
2. Enter the user ID (a two digit code from 00 to 40), followed by ENTER. 3 chirps will be heard.
3. Enter the new user code (4 to 6 numbers), followed by ENTER. 3 chirps will be heard.
4. Re-Enter the new User Code, Followed by ENTER. 5 chirps will be heard to acknowledge that a new
code was entered.
Example: To enter a new user code of 4 4 3 3 5 5 for ID # 15
1. Press 3 6 5 *1 2 3 4 5 6 [ENTER] (5 chirps will be heard).
2. Press 15[ENTER] (3 chirps will be heard).
3. Press 443355[ENTER] (3 chirps will be heard).
4. Press 443355[ENTER] (5 chirps will be heard).
The new code has been entered for the ID.
To Delete a User Code
1. Press 3 6 5, the *, followed by the Master Code, followed by ENTER. 5 Chirps will be heard.
2. Enter the user ID to clear, followed by ENTER (3 chirps will be heard).
3. Press 3 3 5, #(3 chirps are heard) (335 = DEL).
4. Enter the user ID to clear, followed by ENTER (2 chirps will be heard).
5. Press 3 3 5, #(5 chirps are heard).
The code assigned to that user ID has been deleted. If an error is encountered, the control will beep
continuously for 3 seconds. The Master Code stored in user ID 99 cannot be deleted.
Example: To delete the user code in ID 15:
1. Press 365#123456[ENTER] (5 chirps will be heard).
2. Press 15[ENTER] (3 Chirps will be heard).
3. Press 3 3 5, # (3 Chirps will be heard) (335 = DEL).
4. Press 15[ENTER] (2 Chirps will be heard).
5. Press 3 3 5, # (5 Chirps will be heard).

REF4P, REF5P and REF5BBP-T Undercounter Refrigerators 19
Controller Operation - Performance Plus Touchscreen
Use and care of the LCD Performance Plus Touchscreen
The LCD touchscreen utilizes capacitive touch technology. This will allow you to engage the functionality by
touching the screen with your ngers, even while you are wearing latex or cotton gloves. Functionality will not
engage by touching with an inanimate object, such as a pen.
§To preserve optimal touch sensitivity, keep the screen clean by using a clean, dry cotton cloth.
§Do not expose the screen to liquids or excessive dust, heat or humidity.
Control function icons and navigation buttons engage functionality of the user interface. Status indicators alert the
user to a change of status.
Home screen
The Home Screen consists of three primary information areas: the
temperature display, control function display zone and system status
display.
System Status
Settings
Alarming
Light
Information log
Help
Compressor is running
Evaporator fan is running
Door is open
Defrost cycle is in process
Control Functions
USB download available
(downloading when blinking)
Refrigeration set points
Sleep functions
Centrigrade to Fahrenheit
Functions and Settings
Probe set points
Alarming functions
Alarm mute
Reset
§Product temperature is displayed in the upper right corner.
§Primary control function icons are displayed in the lower left corner.
§System status icons will display in lower right corner to indicate a
condition has been activated.
Fig. 25
Fig. 26

20 REF4P, REF5P and REF5BBP-T Undercounter Refrigerators
High and low temperature display
From the home screen touch the temperature display in the upper right
corner. The high/low temperatures will appear below the temperature
display. To the left of the high/ low temperature a time and date stamp
will be displayed.
Reset the high and low temperatures
Touch the temperature display a second time and the reset function
will appear under the high and low temperature. Touch the reset icon and
a yellow message box will appear. Press to conrm reset or to
cancel.
Alarm set point display
From the home screen touch the temperature display three times. The
High and low alarm set point will appear under the temperature.
Fig. 27
Fig. 28
Help
§Help is available at any time by touching the icon at the bottom
of the screen.
§Help is screen-specic; touching the icon will display an
explanation of the functionality and use of the screen you are
currently viewing.
§Touch to exit help screen.
Fig. 29
Settings
§Refrigeration Set Point
– Touch the number displayed in the box to the right of the Set
point label and use the keypad or UP and DOWN arrows to
select product temperature between 1 C (36 F) and 10 C (50 F).
Press to accept or to cancel.
§Sleep Temperature Display
– Toggle ON to hide the temperature reading immediately on the
home screen.
§Set the Sleep Delay
– To automatically hide the temperature after 0-600 seconds of
inactivity, touch the box to the right of the delay (0-600) box. Use
keypad or UP and DOWN arrows to select from 0-600.
§Temperature
– Toggle between Fand Cto select Fahrenheit or Celsius.
§Brightness
– Touch the number displayed in the box to the right of the
Brightness icon and use the keypad or UP and DOWN
arrows to select from 1-10. Press to accept or to cancel.
Fig. 30
38.4 F40 F
Advanced Settings
FC
F
C
Set point 38.0 F
System Info
Brightness
delay (0 - 300)
ON
3 seconds
OFF
5
Fig. 31
Advanced Settings
delay (0 - 300)
ON
3 seconds
OFF
F C
F
C
Set point 38.0 F
2
5
8
0
1
4
7
3
6
9
#
*