Fontel RTX KF300WX-VoIP User manual
Bundle Part#: KF300WX-VoIP
(1) RTX SIP DECT Base
(1) Konftel 300Wx Conference Phone
More Information:
800-238-0787 sales@fontel.com
Konftel/ RTX SIP DECT Solution
Wireless SIP Conference Phone
Installation Guide
Konftel/RTX SIP DECT Installation Guide
Conguring the RTX Base Station
Finding the IP Address of the RTX Base Station
The RTX Base Station requires a DHCP server to boot for the rst time. After it boots there are three
recommended methods for nding out its IP address so that it can be connected to for conguration.
1. Native RTX DECT Handset:
a. Press “Menu”and then *47* to put the handset into base station search mode.
b. Then use the cursor down/up to select the base station based on its MAC address.
2. DHCP Server Leases:
a. Look at the DHCP server active leases table and nd the IP based on the MAC address
of the base station.
3. IP Scanner:
a. Use an IP scanner such as Angry IP Scanner from http://angryip.org
b. Find the IP by MAC address in the scan results
Note: Fresh installations of AngryIP do not show the MAC address column.
Enable that functionality under Tools > Fletchers
c. Example:
The IP address can be set statically under the “Network” menu of the RTX Base Station Administration
web interface. While a static LAN IP is not required, it does simplify adding phones in the future.
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Konftel/RTX SIP DECT Installation Guide
Accessing the RTX Base Station Web Interface
Use a web browser to browse to the IP address of the RTX Base Station. The default login is
admin/admin
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RTX Main Screen
RTX Base Station Required Firmware Version
Version 3.24 or better of the RTX rmware is required to connect Konftel devices. Click on
the “Home/Status” menu to check the rmware version.
the base station is not on at least 3.24.
Adding SIP IP PBX Setting to the RTX Base Station
Prerequisite Information: IP PBX Address or Hostname and audio codec capabilities
from the IP PBX vendor or hosted provider.
To add an IP PBX to the RTX Base Station:
1. Click on “Servers” from the RTX Main Screen.
2. Click “Add Server” in the “Servers”screen.
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Blank “Add Server” Screen
3. For all IP PBX systems that are on the same LAN as the RTX Base Station and for most
remote IP PBX/Hosted Providers set“NAT Adaptation” to“Disable.”
4. Congure both the “Registrar” and “Outbound Proxy” to the IP Addess or DNS
Hostname of the IP PBX.
a. Note: Proper DNS resolution must be congured under the“Network” menu
if a hostname is used for these settings.
Sample IP PBX/Hosted Provider Settings
5. If G.722 HD Audio is supported by the IP PBX, click “Reset Codecs” under “Codec Priority”
and then use the Up/Down buttons to move G.722 to the top of the list.
a. Adjust other codec based on the requirements of the IP PBX.
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Sample “Codec Priority” Settings
6. Do not change ANY other settings on this page unless speci cally required by the IP PBX.
7. Click “Save”to save the IP PBX settings.
Adding Extension Settings to the RTX Base Station
Prerequisite Information: Registration credentials from IP PBX vendor or Hosted Provider for each
phone to be registered.
To add the extension registration information for the Konftel 300Wx:
1. Click on “Extensions” from the RTX Main screen.
2. Click on “Add extension” in the ”Extensions” screen.
3. Populate the “Add Extension” form elds as follows:
a. “Extension” = Registration ID/User ID for the extension to be registered.
b. ”Authentication User Name” = Authetication ID for the extension to be registered.
i. Note: This is often the same as the Registration ID/User ID but this is not
always the case.
c. “Authentication Password” = the password for the extension to be registered.
d. “Server” will be auto-populated with the server that was created in the “Adding
SIP IP PBX Setting to the RTX Base Station” section.
Sample “Add extension” Settings
4. Click “Save”to save the IP PBX settings.
5. Repeat this section for any additional phones that will be connected to this RTX Base
Station.
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6. Once this is complete the“Extensions” page will show a list of all of the phones
that were added.
a. Note: The IPEI for all phones will be FFFFFFFFFF prior to the phones making a
DECT connection.
Sample “Extensions” Settings
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The Konftel 300Wx comes set to US-Extended for its DECT REGION in its default USA
conguration. In order to connect it to the RTX DECT Base enter the Konftel “Service Menu”
and change its DECT REGION to US-NONEXTENDED.
Conguring the Konftel 300Wx Phone
Entering the Konftel Service Mode
Service Menu Mode DECT REGION Menu
To enter the Service Menu:
1. Press “MENU” (top center “Gear” button) once.
2. Then press “HOLD” (lower left button) for two seconds.
3. Then press the LINE MODE (lower right button) for two seconds.
To change the DECT REGION in Service Menu mode:
1. Scroll down to DECT REGION.
2. Press OK.
3. Toggle the cursor to US-NONEXTENDED.
4. Press OK.
5. Press the Ibutton to escape back to the main menu.
6. Turn the phone oand then back on by long holding the red onhook button.
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1. Click on “Extensions”.
2. Check the far left checkbox next to the phone that you want to register.
3. Click “Register Handsets” to put the Base Station into registration mode.
Pairing the Konftel 300Wx with the RTX Base Station
Back in the RTX Base Station Web Interface:
On the Konftel 300Wx Phone’s Keypad:
1. Press the “MENU” (Top Center “Gear” button).
2. Scroll down to“SETTINGS”.
3. Press “OK”.
4. Scroll down to“DECT”.
5. Press “OK”.
6. Press “OK” on “REGISTER”.
7. Press “OK” on “BASE 1”.
8. Enter 0000 at the“ENTER PIN CODE”prompt.
9. After a couple of seconds the screen should say “SUCCESS”.
a. NOTE: If it says “FAILURE” try the complete pairing procedure again and
then call technical support if it does not work the second time.
Konftel 300Wx Accepting PIN code and Registering
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10. Refresh the “Extensions” page in the RTX Web Interface to conrm that the
IPEI eld is now populated with something other than FFFFFFFFFF.
11. Also in the “Extensions” page conrm that the “State” column shows “Registered” as
above which indicated that the SIP registration the IP PBX/Hosted Provider was
successful.
12. You should now be able to make calls to and take calls from the Konftel 300Wx.
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What if it does not work?
There are too many variables involved in setting up any VoIP device on an IP PBX or Hosted
Provider to go into all of the possible gotchas in a document like this but there are a couple
of things to check before calling technical support if something is not working.
If the Konftel 300Wx does not pair with the RTX Base Station (ie. IPEI number does not
change from FFFFFFFFFF), go through that pairing procedure again and try to do it a little
faster. The RTX Base Station will stop listening for pair requests if none come for some
period of time.
If the Konftel 300Wx phone does pair with the RTX Base Station but does not show
“Registered”in the “State” column or in the IP PBX/Hosted Provider, check the registration
credentials again to make sure they are correct. Also check the “SIP Log”menu in the RTX
Base Station web interface to see if the registration failure cab be identied. Often a “404
Not Found” or other message will lead to the cause of the issue.
If you continue to have issues or questions, please contact Fontel Inc. for assistance.
sales@fontel.com or 800-238-0787
