Mitel 6970 IP User manual

QUICK REFERENCE GUIDE
MITEL 6970 IP
CONFERENCE PHONE
FOR MX-ONE
Quick Reference Guide

• Tap the End Call softkey or press the
Goodbye key.
• When hot desk logged in, a dialog will open
asking if you want to stay logged in whenever you end a
call.
Ending calls
There are two Mute keys, one at the top and the other at the
bottom of the phone.
• Tap either Mute key to mute a call.
• The Mute icons and the Mute LED indicators on the
phone turn red and the Mute icon appears on the Status
bar to indicate the status when a call is muted.
Muting and unmuting
a call
1. Ensure on-screen dialpad is displayed; if not,
press the Dialpad key.
2. Using the on-screen dialpad, enter the phone
number to which you want to place the call.
3. Tap the Dial softkey.
Placing calls
• Tap the Answer softkey or press handsfree softkey.
Answering an incoming
call
You can use the Volume Up and Volume Down
keys to adjust the volume of the speakerphone.
To adjust the volume of the speakerphone:
1. Tap the Volume Up key to increase the volume.
Or
2. Tap the Volume Down key to decrease the volume.
The phone displays a volume level pop-up window.
Adjusting the volume
• The More softkey allows switching between three softkey pages.
• The Settings softkey provides access to the phone settings.
Default screen
Note that the Answer softkey highlighted in green
when an incoming call is received.
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1. Press and hold a blank key to add a Speed Dial number or
an existing Speed Dial key to edit it.
2. In the Label Name field, enter a label to apply to the key
by using the on-screen keyboard.
3. Tap the Number field and enter a number.
4. Tap the Save softkey.
To make a speed call, tap the key that you have programmed
with the Speed Dial functionality.
For more information about other features of the User Top
Keys
, see the Mitel 6970 IP Conference Phone User Guide.
Accessing Settings
The Settings menu allows you to customize
the phone settings, view network information,
and configure phone features. This menu provides a single
point of access to all your phone settings. Available settings
include status, language, voicemail, call forward, Wi-Fi,
audio, display, and so on. If you encounter issues with
the phone, you can log the issue by pressing the Settings
softkey and then the Log Issue softkey.
For more information about phone settings, see the
Mitel
6970 IP Conference Phone User Guide.
Programming User Softkeys
User Top Keys
You can program User Top Keys on your Mitel 6970 IP
Conference Phone by pressing and holding a blank top key
for a configured duration.
Note: Use of the press and hold feature to program
User Top Keys must be first enabled by your System
Administrator.
User Top Keys allow configuring Speed Dial and other
telephony functions.
The Speed Dial key allows you to dial a specified number
with one tap of the key.
To program or edit a Speed Dial key, do the following:
1. During a call, tap the Xfer softkey.
2. Enter the extension number (or the outside number) of
the other party on the dialpad.
3. Tap the Xfer softkey to complete a blind call transfer.
or
Press Dial and remain on the line to speak with the person
before pressing the Xfer softkey or the Goodbye key.
After the call is transferred, the phone returns to the Home
screen.
To perform a direct transfer, do the following:
1. Ensure you have the function enable on one of the
phones softkeys. (Administrator need to set the speed-
dial/Xfer softkey).
2. Once the incoming call is ringing on the phone tap the
dedicated speed-dial/Xfer key and the call is directly
transfered to this specific extension.
Transferring a call
The Mitel 6970 IP Conference Phone supports
three types of call transfer:
Blind Transfer: You can transfer a call directly to another
extension without consulting with the person receiving the
call.
Consultative Transfer: You can consult with the person you
are transferring the call to, before you complete the transfer.
To do this, simply remain on the line to hear from the person
at the other end.
Direct Transfer: You can transfer an incoming call directly to
an other predefined extension, without first answering it.
To perform a blind or a consultative transfer, do the
following:
• While on an active call, tap the Xfer softkey.
• This automatically places the call on hold
and allows you to dial a contact you would like to add to
the call.
• Dial the number using the on-screen dialpad
Or
Close the dialpad to dial a contact by using a Speed Dial
key.
• Wait for an answer, consult, and then tap the Conf
softkey to create a conference call.
Creating a conference call
User Bottom Keys
You can program User Bottom Keys on your Mitel 6970 IP
Conference Phone Web user interface.
User Bottom Keys allow you to configure Hold function. By
default, the Hold Softkey is not enabled on the phone. The
system administrator must configure this key using the
following steps:
1. Log into the phone Web user interface.
2. Navigate to the path Softkeys Configuration > Bottom
Keys.
3. Select the Hold option from the Type drop-down and
save the changes.
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1. On the idle Home screen, tap the Log In
softkey.
Note that this softkey can be configured as a top softkey or
as a bottom softkey.
2. Using the dialpad, enter your login name / ID and press
Enter.
3. Enter your password and press Enter.
4. The phone performs the authorization process, and on
successful authorization, you are logged in.
Hot Desking (VDP)
1. On the idle Home screen, tap the Settings softkey.
2. Tap the Status icon.
3. On the left pane, tap Network and check the IP address.
To use the Mitel Web UI, do the following:
1. Open your web browser, enter the phone’s IP address in
the Address field and press Enter.
2. At the prompt, enter your user name and password
and click OK
3. The Status window displays for the IP phone you are
accessing.
You can logout of the Mitel Web UI at any time by clicking
Log Off.
For more information about the features and settings that
you can configure through the Mitel Web UI, see the Mitel
6970 IP Conference Phone User Guide.
Mitel Web User Interface
In addition to the IP phone UI options,
you can customize your phone using the
Mitel Web UI. To access your phone using
the Mitel Web UI, you need to know your phone’s IP address.
To find your phones IP address, do the following:
2. Search for the contact by entering the name of the
contact in the search bar.
3. Tap the (Call) icon against the contact within the
search results list to place a call.
Directory
The Directory application provides access
to the Corporate Directory.
To use the Directory application:
1. Tap the (Directory) key.
The Mitel 6970 IP Conference Phone supports
the MiCollab Meeting Center application, which
provides the list of the current day’s meetings scheduled
for the meeting room the conference phone is located in.
If enabled, a meeting notification screen will automatically
open when a meeting is about to start. Click the Join
button to dial in to the meeting audio bridge. The phone will
automatically dial the meeting ID and PIN (if required).
A list of meetings scheduled for the day can be accessed
by tapping the Meetings softkey from within the idle Home
screen.
To join a meeting:
1. On the Home screen, tap the Meetings softkey.
2. Tap a meeting from the list and then tap the Join softkey
to join a scheduled meeting.
Or
From within the Meeting Notification screen, tap the Join
button.
Your System Administrator must install and configure the
MiCollab Meeting Center application for your Mitel 6970 IP
Conference Phone before this feature can be used.
Meetings
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© Copyright 2019, Mitel Networks Corporation. All Rights Reserved. The Mitel word and logo are trademarks of Mitel Networks Corporation.
Any reference to third party trademarks are for reference only and Mitel makes no representation of ownership of these marks.
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More Information
For details on all the available features and options, refer to
the Mitel 6970 IP Conference Phone User Guide
The Mitel 6970 IP Conference Phone supports
the MobileLink feature when you are hot-desk
logged in. This feature provides seamless mobile phone
integration using Bluetooth wireless technology.
MobileLink enables you to:
• Sync your mobile phone’s contact list and call history with
your Mitel 6970 IP Conference Phone.
• Answer a mobile phone call using your Mitel 6970 IP
Conference Phone.
• Move mobile call audio between the Mitel 6970 IP
Conference Phone and your mobile phone.
Pairing your Mobile phone:
1. Hot-desk log in to the Mitel 6970 IP Conference Phone.
2. Tap the Mobile Line key. This key will be labeled Connect.
If you do not see this key, you can add a Mobile Line key
with a long key press.
3. Ensure Bluetooth functionality is enabled. If it is not
enabled, swipe the Bluetooth toggle switch to the right
to enable Bluetooth functionality (a Bluetooth symbol will
appear in the status bar).
4. Tap Available Devices to view a list of discoverable
Bluetooth devices.
5. Select your Mobile Phone from the list of available
Bluetooth devices.
6. Tap OK to confirm the connection.
Even though you may have paired your mobile phone with
your desk phone, you will still need to pair your mobile
phone with the Mitel 6970 IP Conference Phone after you
hot-desk log in. You need to pair your mobile phone only
with the 6970 phone as it will automatically connect every
time you hot-desk log in to the Mitel 6970 IP Conference
Phone once paired.
Moving audio from an active mobile call between the mobile
and conference phones:
• Tap the Mobile Line key to pull the mobile call audio
from your mobile phone to the conference phone.
• Tap the Push Call softkey to move the mobile call audio
from your Mitel 6970 IP Conference Phone to your
mobile phone.
Note: The MobileLink feature is available only if you log in to
the hot desk of your Mitel 6970 IP Conference Phone.
MobileLink
5801618
Accessory Support
Corded Extension Microphones
To ensure better coverage within large rooms,
the Mitel 6970 IP Conference Phone supports up to two optional
extension microphones.
Connection of extension microphones
To connect an extension microphone:
1. On the bottom of the phone, locate the extensi microphone
ports.
2. Carefully insert the extension microphone cable into t
extension microphone port.
Use of corded extension microphones
To use the corded extension microphones with your Mitel 6970
IP Conference Phone:
Use of corded extension microphones
To use the corded extension microphones with your Mitel 6970 IP
Conference Phone:
1. Connect the extension microphone
2. Place the microphones on the conference table so to pick up
meeting participants who are at a distance from the conference
phone. Ensure that the extension microphones are at least 7 feet
(2.1 meters) away from the phone. See the Mitel 6970 IP
Conference
Phone User Guide for optimal microphones placement
recommendations.
3. You can mute and unmute a call using the extension
microphone by alternately pressing the Mute button on the
microphone.