Polycom SoundStation IP 4000 User manual

Polycom Soundstation IP 4000 (Conference Phone) User Guide
02/22/11 1
o1) Highlights:
oMore productive calls: Polycom’s Acoustic Clarity Technology allows
simultaneous, natural, free-flowing conversation.
oHear and be heard clearly: Speak up to 10 feet from a microphone and be heard
clearly on far end of the call; provides remarkable room coverage.
oReduce echo & background noise: Gated microphone nearly eliminate echo and
distracting room noise.
oBacklit display provides ease of use: LCD makes menu navigation easy.
o2) Answer Call:
oAnswer Call: Press key to answer call or Answer soft key.
oDisconnect Call: Press key or EndCall soft key.
o3) Make Outbound Call:
oPress key & dial the number, or…
oDial the number first & then press key or Dial soft key.
o4) LED Indicators:
The LED’s (located at the top of the phone) indicate current status of the call.
oGreen: Call in progress.
oFlashing Green: Incoming Call.
oBlinking Green: Call on hold by another party.
oRed: Call muted.
oFlashing Red: Indicates Voicemail.
oBlinking Red: Call on hold by User.
o5) Microphone Mute:
oDuring a call, press key. If using external microphones, press key
on microphones. User can hear all other parties while Mute enabled.
oTurn off Mute: Press key again.
o6) Call Hold & Resume:
oDuring a call, press Hold soft key.
oPress Resume soft key to resume call.

Polycom Soundstation IP 4000 (Conference Phone) User Guide
02/22/11 2
o7) Call Transfer:
oConsultative Call:
- During a call, press Transfer soft key (active call placed on hold).
- Dial 4-digit ext. or 10-digit phone number of desired party for the transfer.
- After announcing caller to second party, press Transfer soft key to complete
transfer.
oBlind Transfer: Press Blind soft key to transfer call without speaking to second
party.
oCancel Transfer: Press Cancel soft key; original call is resumed.
o8) Call Forwarding:
oActivate Call Forwarding:
- Press Forward soft key from phone’s idle display OR press key,
Features & then Forward. Enter 10-digit number. Press Enable soft key to
confirm & enable Call Forwarding. Confirmation that Call Forwarding is
enabled for that line is indicated by a moving arrow icon.
oDeactivate Call Forwarding:
- Press Forward soft key (from phone’s idle display) OR press the key,
select Features & then Forward. Press Disable soft key.
oCall Forwarding is only available on a Stand-Alone IP 4000, not a shared line!
o9) Conference Calls (3-Way Call):
oCall 1st party (enter 4-digit ext. or 10-digit #).
oPress Confrnc soft key & dial 2nd party (1st party placed on hold).
oWhen 2nd party answers, press Confrnc again to start 3-way Conference Call.
oSplit Soft Key: Places both parties on HOLD; Scroll up or down to talk to one
party by pressing Resume soft key, while other party remains on Hold. Simply
press Join when ready to resume 3-way Conference Call (with both parties).
oPress the key to hang up Conference Call; both calls will drop.
o10) Do Not Disturb:
oPress key, Features & then press key to toggle Do Not Disturb On
or Off; flashing icon & text on display will confirm Do Not Disturb is enabled.

Polycom Soundstation IP 4000 (Conference Phone) User Guide
02/22/11 3
o11) Call Lists:
oPress key, followed by Features & then Call Lists. Simply select Missed,
Received, or Placed Calls, as desired. Information displayed for respective calls.
oFrom this screen, choose appropriate soft key:
1. Edit: To amend Contact Number before dialing.
2. Dial: To place call.
3. Info: To view detailed call information.
4. Save: To store contact number to Contact Directory.
5. Clear: To delete call from list; press key to return to idle display.
o12) Voicemail:
oTo Listen to Voice Messages: Press the key, select Features &then
Messages. Follow voice prompts to listen to Messages.
o13) Contact Directory:
oAdd Contact: Press key. Select Features &then Contact Directory.
oPress More soft key, then Add to enter a contact in the phone’s Directory.
oEnter first and/or last name from the dial pad. Press 1/A/a soft key to select
numeric or upper/lower case alphanumeric modes.
oEnter Contact’s phone number (if not already in Directory).
oChange Speed Dial Index, if desired.
Note: Next available index value will automatically be assigned.
oModify remainder of the fields (Ring Type, etc.) if desired or applicable.
oPress Save soft key to confirm or Cancel to abandon changes. Then press
key to return to idle display.
oSearch for a Contact:
oPress key. Select Features, and then Contact Directory.
oSelect Search from Contact Directory menu.
oUsing dial pad, enter first few characters for First or Last name.
oPress Search soft key to search for contacts. Dial successful matches from
resulting search screen.
TIP: To quickly view Missed Call list from idle display, press key.

Polycom Soundstation IP 4000 (Conference Phone) User Guide
02/22/11 4
o14) Contact Directory: Edit a Contact
oPress the key. Select Features, and then Contact Directory.
oSelect Search & enter first few letters of First or Last Name. Then, select
Search. Press Edit soft key & make necessary changes.
oPress Save soft key to confirm OR Cancel to abandon changes, then press
key to return to idle display.
o15) Volume Adjustment:
oPress volume keys to adjust speaker volume during a call. Press these keys
in idle state to adjust ringer volume.
o16) Ring Type:
oModify Incoming Ring:
Press key. Select Settings, Basic, and then Ring Type.
Using or keys, highlight desired Ring Type.
Press key to modify & save selected Ring Type.
Press key to return to idle display.