Fortinet FortiFone FON-C70 User manual

FortiFone™ User Guide
for FON-C70

FortiFone™ User Guide for FON-C70
Revision 1
September 11, 2017
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Contents Page iii FortiFone User Guide
Contents
Introduction....................................................................................................... 1
Phone features......................................................................................................... 1
FON-C70 base unit .................................................................................................. 1
FF-M70 microphone add-on.................................................................................... 3
Display layout........................................................................................................... 4
Installation......................................................................................................... 5
Connecting the network and power ........................................................................ 5
Power over Ethernet .......................................................................................... 5
To connect the PoE...................................................................................... 5
Power adapter (optional).................................................................................... 6
To connect the power adapter ..................................................................... 6
Connecting the optional FF-M70 microphone......................................................... 6
Positioning the FON-C70 and FF-M70 expansion .................................................. 7
Connecting optional PC/mobile device ................................................................... 9
To connect a PC or mobile device..................................................................... 9
Connecting a USB flash drive.................................................................................. 9
Setting up the phone...................................................................................... 10
For use as an internal extension ...................................................................... 10
For use as an external extension ..................................................................... 10
Personalizing your Phone.............................................................................. 11
How to navigate through menus............................................................................ 11
Entering values with the dial pad and softkeys ..................................................... 11
Configuration Overview ................................................................................. 12
Status..................................................................................................................... 12
Features ................................................................................................................. 12
Call Forward..................................................................................................... 12
Call Waiting ...................................................................................................... 13
Auto Answer..................................................................................................... 13
Key as Send..................................................................................................... 14
Hot Line............................................................................................................ 14
Anonymous Call............................................................................................... 14
Anonymous Call Rejection............................................................................... 14
Auto Redial....................................................................................................... 15
Do Not Disturb (DND)....................................................................................... 15
Intercom........................................................................................................... 16
Outgoing Intercom Calls ............................................................................ 16
Incoming Intercom Calls ............................................................................ 16

Contents Page iv FortiFone User Guide
Call Completion ............................................................................................... 17
Call Log Setting................................................................................................ 17
Settings.................................................................................................................. 18
Basic settings................................................................................................... 18
Language ................................................................................................... 18
Time & date ................................................................................................ 18
Display ....................................................................................................... 19
Sound......................................................................................................... 19
Change PIN................................................................................................ 20
Advanced settings ........................................................................................... 20
Account...................................................................................................... 20
Network...................................................................................................... 21
Phone Lock ................................................................................................ 22
Reset to factory settings ............................................................................ 23
Set Password............................................................................................. 23
Set AES Key............................................................................................... 23
Auto Provision............................................................................................ 24
FWD International....................................................................................... 24
Messages............................................................................................................... 24
Voice mail......................................................................................................... 24
Text Messages................................................................................................. 25
Call Log.................................................................................................................. 26
Adding to contacts........................................................................................... 26
Deleting (single or all entries) ........................................................................... 26
Contacts ................................................................................................................ 26
Adding a contact.............................................................................................. 26
Editing a contact .............................................................................................. 27
Deleting a contact ............................................................................................ 27
Searching a contact ......................................................................................... 27
USB Record ........................................................................................................... 27
Recorded Calls playback ................................................................................. 29
Using your Phone ........................................................................................... 30
Receiving a call ...................................................................................................... 30
Placing a call.......................................................................................................... 30
Ending a call .......................................................................................................... 30
Redial ..................................................................................................................... 31
Hold ....................................................................................................................... 31
Mute....................................................................................................................... 31
Attendant transfer .................................................................................................. 31
Blind transfer.......................................................................................................... 31
5-party conference ................................................................................................ 31

Contents Page v FortiFone User Guide
Call waiting ............................................................................................................ 32
DND ....................................................................................................................... 32
Voice mail............................................................................................................... 32
Troubleshooting ............................................................................................. 33
Information............................................................................................................. 33
Troubleshooting guide ..................................................................................... 33
Warranty .......................................................................................................... 34

Introduction Page 1 FortiFone User Guide
Introduction
This user guide includes information about configuring and using your FON-C70 IP conference
phone.
Phone features
• 4" x 1.5" monochrome display
• Full duplex speakerphone
• Three microphone array
• PoE support eliminates the new for a power adapter
• Connect up to 2 additional microphones (FF-M70)
FON-C70 base unit

Introduction Page 2 FortiFone User Guide
Item Description
1LCD Screen Shows information about calls, messages, softkeys, time, date
and other relevant data.
2Softkeys For various context-sensitive features. See table below.
3Off-hook Key Initiates a call.
4Onhook Key Ends a call or returns to the idle screen.
5Scroll up Scrolls through the displayed information upwards.
Views call history list when the phone is idle.
6Confirms actions or answers incoming calls.
7Scroll down Scrolls through the displayed information downwards.
Views the directory list when the phone is idle.
8Keypad Provides the digits, letters, and special characters in
context-sensitive applications.
9Redial Key Redials a previously dialed number.
10 Mute Key Toggles the mute feature.
11 Volume Key Adjusts the volume of the speaker and ringer.
12 Three Internal Microphones Provide 10-feet (3-meters) and 360-degree coverage to transmit
sound to other phones.
13 LED Indicators Indicate phone and call statuses.
14 Speaker Provides ringer and hands-free (speakerphone) audio output.
15 Two MIC Ports Allow you to connect two optional expansion microphones to your
phone.
16 USB Port Allows you to connect an optional USB flash drive to your phone
so you can record and play back calls.
17 PC/Mobile Port
Allows you to connect an optional PC or Mobile Device to your
phone so you can connect the PC or mobile device audio to your
phone.
18 Security Slot
Allows you to connect a universal security cable to your phone so
you can lock down your phone. The phone will not be removed
after locked.
19 Ethernet Port Allows you to connect the FON-C70 to your network. The
Ethernet port also uses Power over Ethernet (PoE).
20 Power DC 5V/2A Connect the power adapter if necessary.

Introduction Page 3 FortiFone User Guide
FF-M70 microphone add-on
Softkey Function
Contacts Brings up the Phonebook.
Call Logs Brings up the Call Logs.
DND Toggles Do Not Disturb on and off.
Menu Brings up the Settings menu.
Item Description
1 Mute Indicator LED Toggles and indicates mute feature.
2 Microphone Transmits sound to other phones.
3 MIC Connector Allows you to connect to the MIC port on the phone.

Introduction Page 4 FortiFone User Guide
Display layout
The FON-C70 top line of the screen will display the extension name and number. The following
status icons will also appear on the display:
Icon Description
Network is available
Registered successfully
Register failed
Registering
Hands-free speakerphone mode
Voice mail
Auto Answer
Do Not Disturb
Call hold
Call mute
Ringer volume is 0
Keypad lock
Alphanumeric input mode
Numeric input mode
Multilingual lowercase letters input mode
Multilingual uppercase letters input mode
Multilingual uppercase and lowercase letters input mode
Call forward/Forwarded calls
Missed called
Received calls
Placed calls
Call and Conference Recording
USB flash drive is inserted
USB flash drive is detected