Fortinet FortiRecorder 7.0.0 Instruction Manual

Administration Guide
FortiRecorder 7.0.0

FORTINET DOCUMENT LIBRARY
https://docs.fortinet.com
FORTINET VIDEO LIBRARY
https://video.fortinet.com
FORTINET BLOG
https://blog.fortinet.com
CUSTOMER SERVICE & SUPPORT
https://support.fortinet.com
FORTINET TRAINING & CERTIFICATION PROGRAM
https://www.fortinet.com/training-certification
FORTINET TRAINING INSTITUTE
https://training.fortinet.com
FORTIGUARD LABS
https://www.fortiguard.com
END USER LICENSE AGREEMENT
https://www.fortinet.com/doc/legal/EULA.pdf
FEEDBACK
Email: [e-mail]
October 24, 2023
FortiRecorder 7.0.0 Administration Guide

TABLEOFCONTENTS
Change log 7
Key concepts 8
FortiRecorder NVR 8
Third-party camera support 8
Licenses 9
Interface overview 9
Quick setup 11
Connecting cameras to FortiRecorder only 11
Connecting cameras to a DHCP server and FortiRecorder 14
Setup 17
Deployment topology 17
Hybrid with FortiCamera Cloud 18
Local to FortiRecorder 19
Remote from FortiRecorder 20
Connecting to the FortiRecorder GUI 20
Connecting to the FortiRecorder CLI 21
Setting the "admin" account password 23
Configuring network settings 24
Configuring network interfaces 24
Configuring routing 28
Configuring DNS settings 30
Making reservations on your DHCPserver 31
Configuring the built-in DHCP server 31
Configuring NAT/portforwarding on your firewall/router 33
Configuring the public port numbers and domain name 35
Configuring the system time 37
Updating the firmware 37
Installing firmware 38
Installing alternative firmware 40
Booting from the alternate partition 42
Upgrading or downgrading camera firmware 43
Upload licenses 43
Plugging in the cameras 43
Discovering cameras in remote networks 44
Configuring cameras 44
Configuring video profiles 44
Configuring camera profiles 47
Configuring cameras 49
More system settings 62
Grouping cameras 62
Configuring user and administrator accounts 62
Configuring administrator profiles 65
Configuring device access control 67
FortiRecorder 7.0.0 Administration Guide 3
Fortinet Inc.

Configuring remote authentication 67
Connecting to the Security Fabric 73
Configuring data storage on the FortiRecorder 73
Configuring email settings for notifications 77
Configuring SMS text message settings for notifications 79
Configuring SNMP traps and queries 81
Configuring notification triggers 85
Customizing notification templates 87
Customizing the theme 90
Working with certificates 91
Using the dashboard 99
Customizing the dashboard 99
Using the CLI Console widget 99
Using FortiView 100
Monitoring camera statistics 100
Viewing bandwidth statistics 100
Viewing top camera usage 101
Analyzing advanced statistics 101
Viewing network connections and sessions 102
Monitoring 103
Viewing video 103
Understanding the timeline 103
Viewing live video 104
Viewing previously recorded video 105
Monitoring events 106
Viewing events as a timeline 106
Viewing events as a table 106
Monitoring motion detection notifications 107
Understanding the logs 107
Viewing logs 110
Monitoring face recognition 112
Monitoring DHCP status 112
Monitoring network security 112
Network security 114
Configuring intrusion detection 114
Schedules 116
Configuring a schedule 116
Configuring the sunrise and sunset time 117
Analytics 118
Using motion detection analytics 118
Using computer vision analytics 118
Face recognition 120
Identifying faces 121
Reviewing new faces 121
Reviewing known faces 122
FortiRecorder 7.0.0 Administration Guide 4
Fortinet Inc.

Configuring a department and role 122
Configuring a floor plan 123
Locating cameras and setting processing schedules 124
Notifications via face recognition 124
Searching the face recognition database 125
Using the face recognition timeline 126
Integrating with an ACS 127
Adding an ACS system 127
Associating cameras with ACS elements 127
Monitoring ACS events 128
Configuring video services 129
Configuring video sharing 129
Sharing video streams 129
Downloading video clips via API 130
Sharing snapshot images 130
Streaming recorded video clips to YouTube 131
Using the monitor display port 131
Using Chromecast with FortiRecorder 131
Analyzing logs and alerts 133
Configuring log settings 133
Configuring alert email 135
Best practices 137
Hardening security 137
Topology 137
Administrator access 138
Operator access 138
Optimizing performance 138
Computer CPUusage 139
FortiRecorder RAMand CPUusage 139
Network bandwidth usage 140
Video performance 140
Sizing guidelines 141
Number of supported cameras 142
Bandwidth per camera 142
Bandwidth per FortiRecorder 143
Storage capacity 143
Software updates and backups 144
Backups 144
Restoring a previous configuration 146
Troubleshooting 147
Login issues 147
When an administrator account cannot log in from a specific IP 147
Remote authentication query failures 147
Resetting passwords 147
Not able to push setting and log shows an error on password 148
FortiRecorder 7.0.0 Administration Guide 5
Fortinet Inc.

Video viewing issues 148
Live feed delay 148
Video not being sent to FortiRecorder 149
Notification issues 149
Resource issues 149
Downloading a trace log 150
Data storage issues 150
Deleting all video clips 151
Connectivity issues 151
Checking hardware connections 151
Bringing up network interfaces 152
Examining the ARPtable 152
Examining routing 153
Discovery fails 156
Multiple DHCPservers 156
Unauthorized DHCP clients or DHCP pool exhaustion 157
Examining IPsessions 157
Resolving IPaddress conflicts 159
Examining live video streams 159
Packet tracing 159
Resetting the configuration 166
Restoring firmware ("clean install") 167
Appendices 170
Appendix A:Port numbers 170
Outgoing traffic 170
Incoming traffic 171
Appendix B:Maximum values 172
FortiRecorder 7.0.0 Administration Guide 6
Fortinet Inc.

Change log
Change log
The following is a list of documentation changes. For a list of software changes, see the Release Notes.
Date Change Description
2023-02-27 Initial release of FortiRecorder 7.0.0 Administration Guide.
2023-03-29 Updates.
2023-03-31 Bug fixes.
2023-04-13 Added security fabric info.
2023-05-16 Bug fixes.
2023-06-08 Improvements and bug fixes.
2023-08-25 Improvements and bug fixes.
FortiRecorder 7.0.0 Administration Guide 7
Fortinet Inc.

Key concepts
If you are new to FortiRecorder, or new to digital video surveillance systems, understanding some important ideas and
words can help you quickly understand how to use your FortiRecorder.
FortiRecorder NVR
The FortiRecorder network video recorder (NVR) provides central management for:
lConfiguring your cameras
lRecording your video feeds
lViewing recordings and live video feeds
It can also be connected to access control systems (ACS) to correlate events such as when doors are opened.
Third-party camera support
FortiRecorder supports Fortinet FortiCam cameras and third-party ONVIF-compliant cameras. Some features on third-
party cameras might not be fully supported, however. In that case, you can configure those features through the built-in
GUI on the camera.
By default, FortiRecorder allows you to connect one third-party camera. To connect more third-party cameras, please
contact Fortinet or your reseller to purchase a license.
FortiRecorder 7.0.0 Administration Guide 8
Fortinet Inc.

Key concepts
Licenses
For more capabilities, you can purchase and install licenses on your FortiRecorder for:
lManaging more third-party ONVIFcameras
lFace recognition AI
lConnecting cameras to FortiCamera Cloud, through FortiRecorder
lVirtual machine (VM) support for large scale deployments that can grow with your organization
If you are unsure which licenses you have installed, or whether they are valid, you can use the dashboard to verify their
status. See Upload licenses on page 43.
Subscription services such as FortiCare support contracts and FortiCamera Cloud are purchased separately.
Interface overview
The GUIof FortiRecorder contains the following main areas and common controls:
Settings are often grouped into a reusable, named item. Instead of repeatedly configuring the same settings, you
configure settings once, give them a name, and then reference it by selecting it in other parts of the configuration. For
example, multiple cameras often use the same settings. You can configure those settings once — in a camera profile —
and then simply select that camera profile when you add each camera.
While referenced by another part of the configuration, an item cannot be deleted. If you need to trace references to it,
then:
FortiRecorder 7.0.0 Administration Guide 9
Fortinet Inc.

Key concepts
1. Use the navigation menus to go to the list of items.
2. In the item's row, click the green references dot.
A list of item names or index numbers that reference the item are displayed.
When an item is not referenced, you can either delete it ,or temporarily disable it. Disabling the item keeps it in the
configuration file for later use, but it is not loaded into memory. This optimizes RAMusage, improving performance.
The Help button is context-aware. When you click it, it jumps to the part of the documentation that matches your current
location in the GUI.
FortiRecorder 7.0.0 Administration Guide 10
Fortinet Inc.