Foscam FI8620 User manual

User Manual
Model: FI8620
Outdoor Dome Water-proof Network Camera
10X OPTICAL ZOOM & REMOTE
PAN / TILT ROTATE

CONTENTS
1 WELCOME..................................................................................................................................................... 1
1.1 Features .................................................................................................................................................. 1
1.2 Packing List ............................................................................................................................................. 2
1.3 Product views .......................................................................................................................................... 2
1.4 Preparations before use .......................................................................................................................... 4
2 SOFTWARE OPERATION ............................................................................................................................. 6
2.1 IP Camera Tool ........................................................................................................................................ 6
2.2 Camera Login ........................................................................................................................................ 10
2.3 For Visitor .............................................................................................................................................. 16
2.4 For Operator .......................................................................................................................................... 19
2.5 For Administrator ................................................................................................................................... 20
3 How to configure settings in For Administrator ............................................................................................. 21
3.1 Date & Time Settings ............................................................................................................................. 21
3.2 User Settings ......................................................................................................................................... 23
3.3 Basic Network Settings.......................................................................................................................... 23
3.4 Remote Access...................................................................................................................................... 27
3.5 Email Settings........................................................................................................................................ 28
3.6 FTP Settings .......................................................................................................................................... 29
3.7 Auto Capture.......................................................................................................................................... 30
3.8 Terminal ................................................................................................................................................. 30
3.9 Motion Detection.................................................................................................................................... 31
3.10 Alarm ................................................................................................................................................... 33
3.11 Schedule .............................................................................................................................................. 34
3.12 Video ................................................................................................................................................... 35
3.13 Image Settings..................................................................................................................................... 37
3.14 Initialize................................................................................................................................................ 37
3.15 Back..................................................................................................................................................... 38
4 Other Settings .............................................................................................................................................. 38
4.1Use Mobile to login ................................................................................................................................. 38
4.2 For MAC OS .......................................................................................................................................... 38
5 APPENDIX ................................................................................................................................................... 39

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5.1 Frequently Asked Questions .................................................................................................................. 39
5.2 Default Parameters................................................................................................................................ 43
5.3 Specifications......................................................................................................................................... 43
6 OBTAINING TECHNICAL SUPPORT.......................................................................................................... 45
1 WELCOME
IPCAM is an integrated wired IP Camera solution. It combines a high quality digital video camera
with network connectivity and a powerful web server on your desktop from anywhere on your
local network or over the internet.
The basic function of IPCAM is transmitting remote video on the IP network. The high quality
video image can be transmitted with 30fps/25fps speed on the LAN/WAN by using H.264
hardware compression technology.
The IPCAM is based on the TCP/IP standard. There is a WEB server inside which could support
Internet Explore. Therefore the management and maintenance of your device is simplified by
using the network to achieve the remote configuration, start-up and to upgrade the firmware.
You can use this IPCAM to monitor special places such as supermarket, bank and school. Also
controlling the IPCAM and managing image are simple by clicking the website through the
network.
1.1 Features
Adopts high performance and powerful media processor ,built-in (ARM+DSP) and high
speed video protocol processor
Standard H.264 video compression algorithm to satisfy the transmission of high definition
video in narrow bandwidth network
Provides RS485, various decoder protocols can be built in
Network self-adapting function: adjust stream and encoding frame rate automatically
according to network bandwidth
Supports IE/Firefox/Google/Safari browser or any other standard browsers
Supports 10X optical zoom
Pan 360 degree, tilt 90 degree
Supports mobile watch
Supports dual-stream
Supports RTSP port
Supports remote viewing & record from anywhere anytime
Multi-level users management with password protection
Embedded Web Server for users to visit by IE
Motion detection alert via email or upload image to FTP

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Time is not lost after power failure, and support NTP
Supporting Dynamic IP (DDNS) and UPnP LAN and Internet
Supports multiple network protocols: HTTP /TCP /IP /UDP /FTP /DHCP /DDNS /UPNP /
RTSP
Providing CMS software to manage or monitor hundreds of cameras
1.2 Packing List
Untie the package and verify the items with the following list:
●IPCAM×1
●DC Power Supply×1
●Network Cable ×1
●Mounting bracket×1(option)
●CD×1（Includes IPCAM user manual、IP camera tool、H.264 Camera Client）
●Quick Installation Guide×1
●Warranty Card×1
NOTE: Please Contact us immediately in case of any damaged or missing parts.
1.3 Product views
1.3.1 Front View
Figure 1.1
The camera lens has variable optical zoom. The biggest optical zoom time is 10 times. With this
function you can see farther and clearer.
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1.3.2 Interface
Figure 1.2
1）Power Interface: Connect the external power adapter, request for 12V/2A power.
2）Reset button : Press and hold on the reset button for 10 seconds. Releasing the reset
button, the password will back to the factory default administrator password. The default
administrator password is admin. You must power on the camera before reset.
3）LAN: 10/100M adaptive Ethernet interface. Through this interface, IPCAM can be connected
with various network devices, such as hub, router, etc.
1.3.3 The installation of the camera
The camera can be installed by two ways: fix the camera at the ceiling (Figure 1.3a), wall
mounted (Figure 1.3b).
Figure 1.3 a
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Figure 1.3 b
1.4 Preparations before use
1.4.1 Software installation
1) Put the CD in the CD drive of your computer. Open the CD; find the software per instructions;
2) Double click IPCamSetup.exe and install the software per instruction.
Figure 1.5
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3) Click Next to complete the software installation.
Figure 1.6
4) Select the folder where setup will install then click Next.
Figure 1.7
5) Click Install.
An icon appears on the desktop automatically.
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NOTE: If you use Windows7 and could not find the icon on desktop after installing the IP camera
tool, please check if the path of the camera software is correct.
For example, if it was pointing to C:\Windows\System32\IPCamera.exe.
Then fix this by pointing the shortcut to the correct path C:\Windows\SysWOW64\IPCamera.exe.
The shortcut should work without any problems.
CAUTION: Before installing and using the product, please read the following precautions
carefully and make sure they are fully understood.
Use only the power adapter attached with the product. Using unauthorized power adapters may
cause damage to your IP Camera.
1.4.2 Hardware preparation
Follow the steps below to set up your camera hardware connections. Make sure to follow each
step carefully to ensure that the camera operates properly.
(1) Plug the network cable into the camera and then into your Cable/DSL router.
(2) Plug the power adapter into the camera and then into the power outlet.
CAUTION: Make sure to only use the power adapter supplied with IPCAM. Using a
non-approved power adapter may damage the camera.
(3) The camera takes approximately 10 seconds to start up before it displays an IP address on
the IP Camera Tool (details: 2.1)
(4) When the camera is powered and network cable plugged correctly, the network light on the
network jack will turn on.
2 SOFTWARE OPERATION
2.1 IP Camera Tool
When the Device has been mounted properly, you can double click the icon “IP Camera Tool”
and a dialog box as Figure 2.1 will pop up.
Figure 2.1
The software searches for the IPcam automatically over the LAN.
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Our company has two series: H.264 and MJPEG. M shows that the camera belongs to MJPEG
series. H shows that the camera belongs to H.264 series. FI8620 belongs to H.264 series.

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There are 3 cases:
(1) If no Camera found in LAN. After about 1 minute of searching, the Result Field will show
“not found IP Server” and the program shuts off automatically.
(2) If IP Cameras have been found within LAN. All the IP Cameras will be listed and the total
number is displayed in the result field as shown in Figure 2.1.
(3) The IP Cameras installed within LAN do not share the same subnet with the monitoring PC.
A prompt is displayed with a “Subnet doesn’t match, dbclick to change!” message. Click the
left mouse button to choose the prompt and click the right mouse, choose Network
Configuration to set the IP address of the Camera to the same subnet as the LAN. (Figure 2.5)
You can choose obtain IP from DHCP server or set a static IP for the camera. (Figure 2.4)
NOTE: If you could not find the camera’s IP on the IP camera tool.
Please check if DHCP is enabled on your router, or disable MAC address filter.
Make sure that the firewall doesn’t block the camera.
Six Options
Choose the IP Camera list and right click; there are six options, Basic Properties, Network
Configuration, Upgrade Firmware, Refresh Camera List, Flush Arp Buffer and About IP Camera
Tool as shown Figure 2.2.
Figure 2.2
zBasic Properties
There are some devices information in the Basic Properties, such as Device ID, System
Firmware Version, and Web UI Version. (Figure 2.3)
If there are several cameras on the list, you can choose basic properties to check the device ID
and recognize the IP address, belong to which camera you set up, For example Device ID is
00606E8C5058, the same MAC ID sticker is found at the bottom/back of the camera.
Each camera has its own MAC ID. Sometimes, if camera’s IP is not found on the IP Camera Tool.
The firewall may be blocking it, therefore you can add this MAC ID to your router and give it a
fixed IP or add the MAC ID as a trusted site.
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Figure 2.3a
Note: H series doesn’t have Web UI Version.
Figure 2.3b
zNetwork Configuration
This page will allow you to configure the Network parameters.
Figure 2.4
Obtain IP from DHCP server: If checked, the device will obtain IP from DHCP server. In other
words, the camera will have a dynamic IP. (Make sure the Router which the camera connects
has DHCP function and DHCP is enabled).H series can’t obtain IP from DHCP server.
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Figure 2.5
IP Address: Fill in the IP address assigned and make sure it is in the same subnet as your
computer or router. (I.e. the first three sections are the same)
Subnet Mask: The default subnet mask of the equipment in our LAN is: 255.255.255.0.You can
find the subnet mask in the basic information of your router or the locally-attached of your PC.
Gateway: Make sure it is in the same subnet with PC’s IP address. The gateway is your router’s
LAN IP.
DNS Server: IP address of your ISP network provider. You can find the DNS server in your
router or check the locally-attached address of your computer. Your PC contains your PC’s IP
address, gateway and DNS server. Normally, there are two DNS servers. Here you can also set
the DNS server the same with gateway. H series can’t see the option.
Http Port: The default Lan port is 80.You can set another port number, such as port 8005,
8100.etc.
H series:
User: Default administrator user name is admin
Password: Default password is admin.
M series:
User: Default administrator user name is admin
Password: Default password is null, there is no password.
NOTE: If the prompt “Subnet doesn’t match, dbclick to change!” appears, please enable DHCP
and choose obtain IP from DHCP server or set camera’s IP address and gateway once again.
zUpgrade Firmware
Enter the correct User and Password to upgrade system Firmware and Web UI. If you upgrade
the camera, you must upgrade system firmware first and then upgrade web UI. Or it may
damage the camera.
Please download the firmware package under the correct type of your camera before upgrade.
Follow the upgrade documentation in the package carefully to upgrade. Read the readme.txt file
first before you upgrade.
CAUTION: Please don’t upgrade the firmware freely. Sometimes, your camera may be damaged
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if configured wrong during the upgrade. If your camera works well with the current firmware, we
recommend not upgrading.
NOTE: 1 If you download the firmware, please check if bytes of the two .bin file are exactly the
same with the size in readme. If it fits, you can upgrade it. If not, please download the firmware
again until the bytes are exactly the same with the official size. Otherwise, your camera will crash
by the firmware which you selected.
Figure 2.6
2 You can not upgrade the software by IP Camera Tool for H.264 series, you can only upgrade
the firmware form the IE.
zRefresh Camera List
Refresh camera list manually.
zFlush Arp Buffer
When wired and wireless of the camera both are fixed IP address. You may encounter an issue
with not being able to open the camera webpage. You may try to use flush Arp buffer.
zAbout IP Camera Tool
Display the version of the IP Camera Tool.
2.2 Camera Login
You can access the camera through the IP Camera Tool or IE, Firefox, Google Chrome,
Safari or other stand browser directly.
(1) Double click the IP address of the IP Camera listed (Figure 2.1).The browser you use will be
opened automatically and display the following page. (Figure 2.8)
(2) You can also access the camera by IE browser directly by typing in the camera’s IP address
(Figure 2.7). For example:
Figure 2.7
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Figure 2.8
Camera supports three-level users management: admin, user and guest.
“user” username and
ou use
The default “admin” username and password are all “admin”, the default
password are all “user”, and the default “guest” username and password are all “guest”.
There are two modes to login. If you use PC to login, please choose the first mode. If y
mobile to login, please choose the second mode. (Figure 2.9)
Figure 2.9
First time you use the IPCAM, you must download the ActiveX.
u use Firefox, Google Chrome,
If you use PC, select this login mode
If you use Firefox, Google Chrome, Safari,
select this login mode
If you use IE, you can download ActiveX from the login UI. If yo
safari or others, you should download QuickTime Player as the ActiveX from other website.
For IE
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Please click . Install the ActiveX after download.
Figure 2.10
Click next.
Figure 2.11
Click Install.
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Figure 2.12
Only click Finish and the computer restarts upon installation completion.
The first time you login the UI. You will receive an ActiveX prompt as the picture below. (Figure
2.13)
Click right mouse and choose Run Add-on
Figure 2.13
Right click on the active prompt and choose Run Add-on(Figure 2.13)
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Figure 2.14
Select Run on the next prompt (Figure 2.15), you will see a live video. (Figure 2.16)
Choose Run
Figure 2.15
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Figure 2.16
NOTE: If you could not view living video after running the ActiveX, only a red cross in the
center of the video or just a black screen. Please change another port number to try.
Make sure all firewall or antivirus software on your computer does not block the active download
and installation. If you are unable to run the ActiveX control, try shutting down the firewall or
antivirus program.
For Firefox, Google Chrome and Safari
Fill in user name and password then login.
It may ask you for user name and password again before login the UI.
After you enter user name and password, you will see the living video.
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Figure 2.17
2.3 For Visitor
For IE browser
Figure 2.18
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Figure 2.19
There is a status column below the view window (Figure2.19).
1) The current state of IPCAM
2) After the view has been digital amplified, click the icon, the view will be digital narrowed.
3) Click the icon, the view window will be digital amplified.
4) Click the icon, the view window will restore the original size.
View: The resolution contains D1, CIF, QCIF and Auto. You can choose First Stream or Second
Stream to adjust the view window.
Note: When the network bandwidth is bad you’d better select Second Stream and the video will
be more fluency.
: Click this icon, the current living picture will be stored to a predetermined path.
:Click the icon. The camera will begin recording and store the recorded file to the folder you
set. And the status column will display REC when recording. Click again it will stop recording.
Figure 2.20
: Click the icon, it will pop up a player. And you can see the videos you have stored.
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Figure 2.21
: Set the storage path of photos and videos. The default storage path is D disk.
Note: Firefox, Google Chrome and Safari have not these functions because the ActiveX does not
support it.
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